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  • Have an Employee Social Media Policy for FTC Compliance

    The FTC guidelines regarding endorsements and testimonials that were updated in December have been the cause of a lot of concern and confusion among the industry, and this continues to do this day. A lot of the confusion has been around how the guidelines apply to social media use.

    I sat in on a session at SXSW recently that featured FTC lawyer, Mary Engle, and had an audience comprised of a nice mix of bloggers, advertisers, lawyers, social media marketers, and people from some big-name companies. A common theme among audience participants was concern about being able to comply with the guidelines, when employee social media use is basically out of the company’s control. For example, if an employee posts a status update on their personal account in their own free time, and happens to mention how great one of the company’s products is, without disclosing that they are an employee, how does a company control this? Who is liable? Engle says the individual has some responsibility, but in terms of where the FTC is looking, it’s at the company.

    The FTC’s stance is essentially that companies should have a clear policy in place that advises against such a practice. Based on the discussion from this panel, the FTC realizes that companies can’t completely control employee behavior, but as long as they have such a policy, and that is clearly laid out, the company will not likely get into trouble for this. However, companies are encouraged to take necessary action when such behavior is discovered.

    "If part of their job is to be out there in social media, than you should absolutely identify yourself. It has to be where the user can see it," says Engle. "The reader needs to see it."

    Sidenote: WebProNews also interviewed Jordan Mitchell of the Rubicon Project, who had some other things to say about the FTC guidelines:

    The intent of the SXSW session was to be very causal, and to clarify what the guidelines mean, and clear up as much confusion as possible. In some ways, it was probably successful, but in others, there seemed to be a fair amount of confusion remaining, simply because there is so much gray area around the guidelines, a fact the FTC openly admits. "We try to pick black and white examples, recognizing there’s a lot of gray in between, which is always the case…In the real world, there’s lots of things in the middle, that we’re not in a position to offer guidelines on." says Engle.

    To make a long story short, a lot of the answers to audience questions regarding the guidelines were answered with a resounding, "It depends…"

  • Google: Location a “Hugely Important” Signal

    Google: Location a “Hugely Important” Signal

    Google made a couple of interesting comments at a mobile marketing and advertising event in Vegas. Michael at Mobile Marketing Watch reports that Diana Pouliot – Director of Mobile Advertising at Google says a third of all Google searches via the mobile web pertain to some aspect of the searcher’s local environment.

    In addition, Google Mobile Ads Group Product Manager Paul Feng reportedly said, "We think of location as a hugely important signal."

    How important is location to relevance? Discuss here.

    So just how important of a signal is location to Google? Feng may have been talking about ad relevance specifically, but we know it plays some role in organic search. Otherwise, people would not get different search results based on where they are, which has been the case for some time. Perhaps the real question is whether location will start carrying more weight as searchers increasingly turn to their mobile devices for a greater percentage of their queries.

    Location is already playing a significant role in the way people are searching on their mobile devices, and not just with search engines. WebProNews had an interesting discussion with RateItAll President Lawrence Coburn at the Online Marketing Summit last month about how consumers sharing their location has in essence become a new way of sending out a generic query, one that is becoming more prevalent with the growing popularity of location-sharing services like Gowalla and Foursquare.

    "The thing about Foursquare and Gowalla, and these check-in apps, is like, a single tap of your phone is a powerful piece of data. It creates a connection with the merchant (with a bar or a restaurant) that you’re at," explains Coburn. "It tells your friends where you are, and then in the aggregate, it tells the services like Foursquare and Gowalla what places are hot. And then you can imagine, like a local coupon or a local ad network overlaid on top, where a business is having a slow Tuesday, and they can blast out to everybody in their neighborhood, and say ‘hey, we’re doing half off beers in our place RIGHT NOW,’ and they can decide that on the fly, and reach a community that’s right around them."

    Despite apps like these, Twitter now has location features, and Facebook is expected to have some very soon. That has to be considered a whole new ballgame, not only because of the popularity of these social networks, but their relationships with the search engines. The social networks are already becoming more integrated into search results through real-time search, as well as social search (not to mention the web in general through Facebook Connect, APIs, etc.). Given Google’s fondness for delivering relevant results and an increased rate of user location sharing, it’s hard not to imagine location becoming more of a factor in search than ever.

    In recent months, Google has already begun placing a great deal more emphasis on location than it has in the past. For example, last month, the search engine added a new search option to its list, called "nearby." This lets users filter their results based on either their default location or a custom one.

    Google adds Nearby as an option for search results

    "Location has become an important part of the way we search. If you’re a foodie looking for restaurant details, food blogs or the closest farmer’s market, location can be vital to helping you find the right information," said Product Manager Jackie Bavaro of the feature. "One of the really helpful things about this tool is that it works geographically — not just with keywords — so you don’t have to worry about adding ‘Minneapolis’ to your query and missing webpages that only say ‘St. Paul" or "Twin Cities.’"

    Another example of Google’s recent emphasis on location would be the tailoring of search suggestions to user location, a feature introduced in January.

    Geo Suggestions on Google

    On the advertising side of things, Google is already targeting ads based on location. The company even released ads with click-to-call phone numbers recently.

    Google is optimistic that ad rates may beat the desktop standard in time. "We hope and believe that there’s even a chance that we could exceed desktop in the future," Google’s Vic Gundotra reportedly said last week. Location information will no doubt play a significant role in the quest for achieving such a goal. The fact of the matter is that location makes targeting easier in many cases, and location is much more of a factor when it comes to mobile. Back to Google’s comments in Vegas, Feng is said to have hinted at Google working on improving ad formats soon, with features that would include "new forms of user interaction," including navigation.

    Regardless of location’s role in search, businesses are already finding great benefits from users sharing their location information. Here are some things I mentioned in a previous article that you can do as a small business to stay ahead of the curve with regards to user-location sharing:

    1. Keep up with what mobile apps are popular on the most popular devices

    2. Study what makes these apps and their respective users tick.

    3. Determine which of these has a functionality that your business can directly take advantage of

    4. Verify your business at Google’s Local Business Center

    5. Keep a close eye on what Google is doing in the local search space (there are frequent announcements that directly relate to this)

    6. Keep a close eye on how Twitter users interact with geo features, particularly those who follow you

    7. Definitely keep a close eye on Facebook announcements, looking for geo-related tidbits to drop

    8. When using social media, include your business location in updates when appropriate, and promote offers (time-sensitive perhaps) that encourage nearby people to stop in (if you have a brick and mortar store) or meet for a quote at a nearby restaurant for example (be creative…without being too stalkerish)

    Share other ideas here.

    Is location part of your strategy for reaching customers through search? If you run an online business (as opposed to brick and mortar) do you think this will affect you? Share your thoughts on the subject.

  • Google Lets Advertisers Expand Audience Reach

    Update: Anytime interest-based advertising is mentioned, privacy concerns usually follow, based on its use of browser history.  A Google spokesperson tells WebProNews, "An advertiser can only remarket to users who have visited their site (or who have interacted with their YouTube homepage ad or brand channel)."

    Users can opt-out of seeing remarketing ads using Google’s  Ads Preferences Manager,as mentioned in Google’s announcement, but in case users haven’t seen that particular link, "Clicking on ‘Ads by google’ or ‘i’ (in rich media ads) alongside all ads we serve takes you to this page which explains our ad practices and leads to the Ads Preferences Manager," she says.

    Original Article: 
    Google is rolling out a new AdWords feature called Remarketing. What this does is allow advertisers to reach users on sites within the Google Content Network, as they browse the web. The feature was originally introduced as a trial a year ago as part of Google’s interest based advertising beta, but the company  is now making it widely available.

    Google rolls out remarketing for adwords users"We’ve received a tremendous response from the hundreds of advertisers who’ve been using it in recent months, across all industries – including automotive, retail, local and finance," says Product Manager Aitan Weinberg. "We’ve seen that remarketing has worked well for many different kinds of advertisers – whether they’re looking to boost brand awareness, or drive clicks and sales, and whether they use display or text ads. For example, if you’re a search advertiser, you can use remarketing to create an integrated campaign strategy. After driving traffic to your site with search ads, you can then remarket to those users who reach your site by showing them tailored ads on sites throughout the Google Content Network."

    Google says remarketing is a great way to reach users who are likely to be "highly receptive" to special offers.

    "Let’s say you’re a basketball team with tickets that you want to sell. You can put a piece of code on the tickets page of your website, which will let you later show relevant ticket ads (such as last minute discounts) to everyone who has visited that page, as they subsequently browse sites in the Google Content Network," explains Weinberg. "In addition to your own site, you can also remarket to users who visited your YouTube brand channel or clicked your YouTube homepage ad."

    Advertisers can run multiple remarketing campaigns at once. "For example, you could offer discount game tickets to users who’ve previously visited your tickets page, advertise VIP hospitality packages to users who clicked on your ‘How to get to the arena’ page, and advertise a sale on team merchandise to users who previously visited your YouTube brand channel," says Weinberg.

    Advertisers who want to use remarketing can set up and create their campaigns in the "audience" tab in AdWords.

  • FTC Considers Updating Online Child Privacy Law

    The Federal Trade Commission is considering revising rules surrounding the online collection of children’s personal information due to the growing popularity of mobile Internet usage among young people.

    The FTC’s Children Online Privacy Protection Act (COPPA) Rule imposes requirements on operators of websites or online services that are aimed at children under 13 years of age, or that knowingly collect personal information.

    Among other things, COPPA requires online operators to notify parents and get their permission before collecting, using or disclosing personal information from children. It also requires the operators keep the information they collect from children secure, and prohibits them from requiring children to turn over any more personal information than is reasonably necessary to access their websites.

    Jeff-Chester The FTC last reviewed the COPPA law in 2005 and believes changes to the online environment, including children’s increasing use of mobile technology to access the Internet, warrant reexamining the law.

    "The law hasn’t looked at social media marketing or mobile and it hasn’t really addressed the role of cookies or IP addresses in marketing to kids," said Jeff Chester, executive director of the Center for Digital Democracy, a privacy advocate.

    "This really sets the state for a new online battle for marketers and privacy advocates for what the rules should be for protecting kids online."

    Among some of the questions the FTC is asking include:
     
    Should online operators be able contact specific individuals using information collected from children online?

    Can mobile geolocation data be collected from children in connection with behavioral advertising?
     

  • Behaviorally-Targeted Ads Get More Conversions

    Behaviorally-targeted advertising is more than twice as effective at converting users who click on the ads into buyers (6.8% conversion vs.2.8% for run-of-network ads) according to a new study by the Network Advertising Initiative (NAI).

    Based on proprietary data from twelve major ad networks, the study found in 2009, behaviorally-targeted advertising pulled in an average of 2.68 times as much revenue per ad as non-targeted advertising.

    Howard-Beales "This study found that behaviorally-targeted advertising is a critical component of ad network, publisher and advertiser success," said report author Howard Beales, former director of consumer protection at the Federal Trade Commission.

    "Behaviorally targeted ads sell for twice the price and offer twice the effectiveness of normal run-of-network ads, significantly enhancing the advertising revenue engine driving the growth of the Internet."

    Highlights from the study include:

    *The average relative cost of behaviorally-targeted ads in 2009 was 2.68
    greater than that of standard run-of-network advertising. The weighted
    average cost per thousand ad impressions (CPM) for behaviorallytargeted
    ads was $4.12, as opposed to $1.98 for run-of-network
    advertising.

    *Behaviorally-targeted ads accounted for 17.9% of respondents’
    advertising revenue, with revenue increasing from 16.2% in Q1 to
    19.4% in Q4 2009.

    *More than half of the respondents’ advertising revenue – 54.6% – went
    towards the purchase of inventory and was therefore shared with
    publishers and content producers to support their businesses.

    "This study demonstrates the increasing significance of behavioral advertising to the economic model supporting free online content and services for consumers, as well as the need for careful consideration of policies that would affect the current online advertising marketplace and the innovation it supports" said Charles Curran, Executive Director of the NAI.
     

  • Google Introduces AdWords Search Funnels Reports

    Last night, your humble author watched an episode of The X-Files in which a sick boy got a new liver.  The twist was this: the boy got a new liver after a man who built Rube Goldberg machines survived four attempts on his life and won the lottery.  And a new set of reports known as AdWords Search Funnels acknowledges the same principle of cause and effect.

    Search Funnels (which is currently in beta) should help advertisers see any sort of complicated processes that are at work.  Essentially, if two or more clicks over the course of as many as 30 days contribute to a sale, companies can now more easily recognize the sequence of events.

    A post on the Inside AdWords blog explained, "AdWords Search Funnels are a set of reports describing the ad click and impression behavior on Google.com that leads up to a conversion.  In addition to a Top Conversions report, Search Funnels consist of 7 reports including Assisted Conversions, First and Last Click Analysis, Time Lag, and Path Length."

    The following video contains more information if you’re interested, although it’s not nearly as entertaining as that season seven episode of The X-Files.

    The Search Funnels beta should roll out over the next several weeks, at which point advertisers will be able to find it in the "Conversions" section of their accounts.

     

  • OneRiot Launches Real-Time Ads Based On Trending Topics

    Real-time search engine OneRiot has launched RiotWise Trending Ad Units, which automatically refresh based on what’s trending on the social web.

    Previously, OneRiot’s Trending Ads were available only via OneRiot’s API, meaning developers had to create a customized user interface for their ads.

    RiotWise Trending Ads link the latest published and relevant content from OneRiot’s network of media partners. OneRiot says the real-time relevance of the ads lead to click through rates at four times industry norms.

    OneRiot-Trending-Ads

    "RiotWise Trending Ad Units serve fresh content that’s relevant right now," said Tobias Peggs, GM, OneRiot.

    "It’s perfect for social networks, realtime meme trackers and other social sharing services where users are primarily in discovery mode and rabidly consume content related to trending topics. Now those sites have a smart way to monetize with an ad product that makes sense to their users."

    Publishers can call the RiotWise Trending Ad Units the same way they would call standard ad units.

    Since its launch last December, OneRiot’s Trending Ads have seen exponential growth across Twitter apps, social messaging desktop apps and real-time search engines.
     

     

  • Google Gives Advertisers Another “In” On YouTube

    In a move that investors and marketers alike should applaud, Google’s figured out another way to make money off the site it bought for $1.65 billion three and a half years ago.  Today, Google explained that it’s come up with a tool to help small organizations advertise on YouTube.

    Emily Williams, a member of the Inside AdWords team, explained on the corporate blog, "[W]e’re announcing another new feature in Display Ad Builder that lets advertisers use simple templates to create InVideo overlays and companion ads on YouTube."  (FYI: "An InVideo ad is an animated flash overlay that appears at the bottom part of a video that a user is watching.")

    Williams later continued, "Now, any advertiser can use Display Ad Builder to turn their image ads into overlays and run a campaign on YouTube in minutes.  Depending on the type of campaign an advertiser wants to run, overlays can be bought on a CPC (Cost Per Click) or CPM (Cost Per Thousand Impressions) basis, and can be matched to YouTube videos based on numerous criteria (like demographics or content categories), or even on a video by video level."

    This could prove to be a very popular option, considering that takeover ads on the YouTube homepage are said to be sold far in advance for hundreds of thousands of dollars.  And the move also earns points for being low risk, since it probably didn’t take much in the way of resources to execute and doesn’t cut any privacy corners.

    Now we just get to guess how much Google will actually make from the new feature.  One slightly relevant note: earlier this month, a Citigroup analyst estimated that YouTube will pull in about $1 billion in gross revenue this year.

  • Google Hopes Mobile Ad Rates Beat Desktop Standard

    Investors and online advertising experts may want to consider for a moment what, exactly, has contributed to Google’s stupendous financial success (current market cap: $180 billion).  Now consider this: Google thinks mobile ad rates might surpass what’s come to be deemed the industry standard.

    According to Reuters, Vic Gundotra, a vice president of engineering at Google, announced during a webcast, "We hope and believe that there’s even a chance that we could exceed desktop in the future."

    Of course, this isn’t the first time someone representing the search giant has spoken highly of the mobile market; CEO Eric Schmidt and CFO Patrick Pichette, among others, have emphasized its importance before.  Earlier this month, a VP of advertising even claimed that desktops will be irrelevant in three years’ time.

    Still, Gundotra’s comment may signify just how much Google is betting on the success of Android and mobile advertising, and how seriously it will take threats posed by Apple, Microsoft, and other companies.

    Here’s one last interesting tidbit: with regards to China, Pichette said during the same webcast that the country’s "another great market in which Android should flourish."

  • Confirmed: Yahoo’s SVP Of Revenue To Quit

    Joanne Bradford started at Yahoo about a year and a half ago, assuming the title "Senior Vice President, U.S. Revenue and Market Development."  Now, a fresh report’s indicated that the high-ranking exec is on her way out again, ready to take a position at Demand Media.

    Yahoo LogoKara Swisher wrote earlier, "According to several sources . . . Bradford is planning on leaving the Internet giant to take a new position as Chief Revenue Officer of online content upstart Demand Media."  And Swisher (and her sources) are usually spot-on about these things.

    Yahoo’s likely being dealt a major blow, then, considering what an important role Bradford plays at the company.  While almost all departures have theoretical financial repercussions – you have to figure everyone contributes to the bottom line in some way – Bradford’s position over ad sales means she has a direct influence.

    Also, Bradford’s resume suggests that she’s good at her job, having spent time at Microsoft, Spot Runner, and BusinessWeek before heading to Yahoo.

    Still, this development doesn’t have to represent a complete disaster for Yahoo.  As you might have guessed after reading the last paragraph, Bradford doesn’t always stay in one place for too long – she only spent about seven months at SpotRunner, for example – so her move may not say much about Yahoo’s situation.

    UPDATE: Yahoo responded to a question sent via email by stating, "Joanne Bradford has decided to leave Yahoo! to pursue a new opportunity. Joanne will be working with the team over the coming weeks to enable a smooth transition."

  • SXSW: Some Options for Making Money From Your Online Videos

    At SXSW, Rob Millis and Will Coghlan of the newly launched Dynamo Player talked about different routes online video producers can take to try and make a buck. While the discussion ultimately led up to the duo’s demo of its new product, it was not above representing some different options fairly. The two talked about some of the pros and cons of advertising, such as:

    Pros

    – Fosters dramatic growth (financed first forty years of TV and last 15 years of Internet content)

    – Blip.tv and YouTube define a stable market

    – Reliable high quality programs…

    Cons

    – High value advertising demands high value programming (production). Costs a lot up front – higher costs to return

    – Content can be unreliable, too hot to handle, or simply unappealing to advertisers. Short films, docs, r-rated or controversial content can’t get high value CPM.

    – Advertisers can’t depend on a certain number of viewers

    – Random advertising can damage brand while paying little to nothing

    – Must have very, very large audience

    – Can put a plane crash next to an ad for Delta or something to this effect

    So the question is, will people pay for video online? They talked about how a lot of people are already doing just that through services like iTunes, which the pair say "changed the marketplace."

    When deciding whether you want to ask people to pay for your content, you should ask yourself the following questions, according to Millis and Cohlan:

    – What content do you pay for now?

    – Have you ever quit halfway through a payment or subscription process arrangement?

    – How often do you click away because of pre-roll ads?

    – Are you willing to download software?

    "Asking your audience to pay for your content is about eliminating these ‘why bother’ factors," they say.

    Then ask yourself:

    – How do you want to sell your content?

    – Does it need to happen now or are you willing to wait for  approval?

    – How much do you need to charge, and how soon do you need to get paid?

    – How much info do you want to ask your viewers for?

    – How technically savvy are you?

    – How important is image quality?

    – Do you want your viewers to go to your site to watch or somewhere else?

    – Do you want to be able to embed your video?

    – Do you want to allow your viewers to share?

    – What kind of content do you have – serial, one off, short format, feature length?

    – How much publicity do you want/need?

    "Ask these questions before you commit to a solution," they say.

    One option is what they refer to as the Ze Frank model. This is a show that used drop.io to package shows that are otherwise free, and sell them together, so viewers can take them and easily watch them on their iPods.

    Another option is to work with a partner like re:frame or NewVideo, which will work with you on getting stuff into iTunes or Hulu.

    Then there are sites like MyContent.com and IndieFlix. With MyContent.com, you get choices like free streaming, rental streaming, and selling through the site as a paid download. They are your partner, and they only pay you after costs are covered. They have a revenue share deal. MyContent.com will take 35% after costs, and they charge a small monthly processing fee, according to the Dynamo guys.

    With Indieflix, you can upload content through them, and sell it as a DVD or make it available as a paid stream, but they’re fairly selective about their content.

    Another option they discussed was Amazon’s Create Space. Advantages of this, they say, are that Amazon’s a leader in cloud computing – they can store and serve content more efficiently, and at a lower cost, they are a well-recognized brand, and they’re connected to a lot of TVs and living rooms. They’ll list films on IMDB for you, and stream stuff to the XBox. However, they take 50% of royalties, and you can only suggest a price for your video.

    Then there are YouTube rentals, a system Google introduced not too long ago, at Sundance. They let content creators set the price and viewing window, and they have the obvious huge advantage of social media for promotion. It doesn’t hurt that YouTube is also the second largest search engine, behind Google itself.

    YouTube lets you use Google Checkout, which is easy enough, and content streams quickly. You need to use an AdSense account, and as you may know, Google is not up front about how much revenue sharing they do, although it’s supposed to be "the majority".

    You can read about Dynamo’s own option here.

  • Critical: Improve Your Mobile Search and Advertising Strategy

    A Google exec recently said, "In three years’ time, desktops will be irrelevant." That’s debatable, but there’s no question that mobile use will have grown much more than it already has. Based on comments in a recent keynote, Microsoft CEO Steve Ballmer doesn’t seem to think PC use is going to drop too much, but he did say, "Mobile queries are just going to keep going up and up and up."

    Do you think desktops will be irrelevant in 3 years? Share your thoughts here.

    A study released last month found that the number of mobile phone subscribers is on track to increase from 4.6 billion to 5 billion globally by the end of 2010. Another study found that consumers are getting more comfortable with mobile shopping.

    Mobile Search

    Google has dominated the search market for a long time, and while this still continues to be the case, it’s important to note that search in general changes with mobile. People are searching in different ways than just using their favorite search engines. They’re using different apps. They’re using their voices. They’re scanning barcodes for instant access to product information. The number of ways people are finding information with their phones is only going to keep increasing. On mobile, it’s not just about Google, Yahoo, and Bing.

    That’s not to say these three aren’t still incredibly important to mobile. In fact, the search share among these top search engines may even become more greatly divided as time goes on. We’re seeing different mobile carriers and manufacturers making deals with these companies, which affect the default search options for various devices. As we discussed before, mobile search engine use may be largely dictated by device popularity, which is (in my opinion) one of the biggest things Bing will have going in its favor in terms of market share – Microsoft’s new Windows Phone 7 phones will come with Bing hardware keys, meaning the most convenient way to search on these devices will likely be to hit a single button taking the user to Bing. If these devices become popular, it could be huge for Microsoft in search.

    Matt Cutts says Google doesn't worry about supporting 2 different sites if you can find a way for your existing site to work well in mobile browsers As far as Google indexing and mobile sites goes, Google’s Matt Cutts says, "If you can find a way where your existing site will work well in mobile browsers, we’re not worrying about supporting two completely different sites."

    To learn about this subject in more detail, read the Google Webmaster Central Blog posts: Help Google Index Your Mobile Site, and Running Desktop and Mobile Versions of Your Site.

    Mobile Search Advertising

    When it comes to AdWords, Google says to create separate, mobile-focused campaigns so you can optimize keywords, ad text, and landing pages for people using mobile devices. Google shared an interesting case study this week looking at Razorfish’s mobile AdWords approach. They shared the following details:

    – The Razorfish team started by duplicating the existing desktop campaigns and switching the settings to target mobile devices with full internet browsers.

    – Since their client had a well-known brand name, they focused on branded keyword terms with enough traffic to help them learn quickly about what was working best for their campaigns.

    – To measure performance, they tracked several conversion metrics including whether a mobile user looked up the brick and mortar store location or downloaded a coupon from the website. Right away, they saw a 7.5% lower cost per conversion on mobile devices, encouraging them to test ways to optimize their mobile campaigns.

    – Razorfish tested whether variations in the campaign’s landing page would affect conversion rates. The team hypothesized that mobile users might be looking to take a specific action, and by starting the user’s experience closer to that action, the client would see better results. As it turned out, for this client, they saw much higher conversion rates when the user was directed to a landing page that showed nearby store locations.

    – Finally, they tested variations in the ad text. Four versions of ad text were tested, including the original copy used in desktop campaigns. Each of the three new versions provided over 9.3% lift in conversion rate over the strongest performing copy in their desktop campaigns.

    When it comes to Yahoo and Microsoft search advertising, things are about to get more appealing here in general, and presumably, that includes mobile. Microsoft and Yahoo advertisers will have the audiences of both search engines to view ads once Yahoo and Bing get their integration done.

    Wrapping Up

    One of the most important things any search marketer can do with regards to a mobile strategy, is to simply keep up with the latest mobile trends and innovations. This space is rapidly evolving, and new apps are released frequently. Pay attention to hot apps, and how your target audience is engaging with them. What devices, operating systems, and browsers are hot? Monitor studies and surveys that delve into demographics. Try to stay ahead of the curve.

    Do you have a mobile search strategy? What suggestions do you have for improving in this area? Comment.

  • StumbleUpon Launches New Advertising System

    StumbleUpon has launched a new advertising system, which the company says helps cost-effectively deliver advertiser content to targeted audiences, while increasing the opportunity for content to go viral.

    StumbleUpon finds and recommends ad content it deems relevant to targeted audiences’ interested based on demographic and topic areas. StumbleUpon users by simple nature of the site choose the content topics of interest to them, and are delivered random content based on this). This makes for an interesting way of delivering ads.

    StumbleUpon advertising "With StumbleUpon Advertising, we’re solving the challenge of how advertisers can get more content that is relevant and impactful in front of their targeted audiences," says StumbleUpon CEO and Founder Garrett Camp. "We are dedicated to providing the tools that help advertisers identify and reach their audiences, measure campaigns effectively and gain real-time user feedback."

    "After testing the StumbleUpon Advertising system for eight months, we know it’s an extremely cost-effective way to drive qualified traffic and let the content speak for itself," said Jason Clement, Director of Findability at Wieden + Kennedy. “Since StumbleUpon Advertising targets content to users based on their personal interests, we can be confident that our content is reaching the most receptive audience possible. And when an audience enjoys our content, the reward is a healthy amount of free, organic traffic."

    "StumbleUpon Advertising makes it easy and cost-effective to deliver the right content to a new audience of our target users," said Ben Tider, Assistant Director, Audience Development at Time Inc. Lifestyle Digital Group. “With streamlined campaign set-up and management, we can better optimize ads and recommend content based on the individual user. Because readers can self-identify the types of content we show them, they are more engaged and likely to share it with friends."

    "StumbleUpon Advertising enables brand advertisers to serve up compelling content while users are searching or ‘stumbling’ around the Web," said Josh Spear, Founding Partner of Undercurrent. "With StumbleUpon Ads, an advertiser’s content is not an interruption, but rather a fully integrated experience that affords an opportunity for additional exposure when audiences like or respond well to the content. It is comparable to a banner that becomes more cost efficient based on positive viewer feedback. The new user interface also greatly enhances the service by delivering advanced analytics and more detailed campaign management tools."

    StumbleUpon claims to generate nearly 600 million recommendations per month for its community of almost 11 million members.

    Related: About a year ago, we interviewed StumbleUpon’s VP of Business Development about advertising on the site.

  • YouTube Launches New Mobile Ads

    Google is launching ads on the home page, search page, and browser page on the mobile version of YouTube in the U.S. and Japan.

    "This is a great way for advertisers to reach YouTube viewers across multiple platforms," says Google Strategic Partner Development Manager Taylor Cascino. "In fact, at launch YouTube will immediately provide one of the largest audiences for a mobile ad campaign anywhere on the mobile web. And because YouTube mobile attracts early adopters, the site can deliver to advertisers a coveted demographic of tech savvy trendsetters. We’ve already seen some early campaigns run on YouTube’s mobile site by advertisers like Sony (for the DVD release of "District 9") and Kia, both of whom were able to easily reach their target audience, no matter where they were looking for video."

    YouTube’s mobile site traffic grew by over 160% in 2009, and you can probably expect that growth to continue along with smartphone usage. Don’t forget that YouTube is the number 2 search engine on the web. That’s a lot of people searching for videos.

    YouTube Launches new mobile ads in U.S. and Japan

    "The increased usage of high-end devices like the iPhone and Android is also making mobile advertising easier and more effective for advertisers," says Cascino.

    Ads on the YouTube mobile site will come in the form of banner ads sold on a full-day basis. YouTube tested the mobile ads with brands like L’Oreal and Land Rover, and the company says these showed strong results in terms of click-throughs, user experience, and brand awareness.

  • Is the Future of TV Advertising Dependent on Search?

    The Wall Street Journal has the Blogosphere abuzz with rumors of Google testing a new set-top box with Dish Network, which would allow people to search television and online video content like YouTube. Google has given the usual "we don’t comment on rumor or speculation" statement on the subject.

    According to the WSJ, only a small number of Google employees and their families are testing the box, which runs on Google software (Android is implied), and lets users create personalized lineups of shows. The testing has reportedly been going on since last year. Aside from these things, the details are sketchy at best, which can only mean one thing: let the wild speculation commence.

    Assuming that this service ever comes to fruition, it could open up a lot of new opportunities for Google to dominate or at least heavily compete in areas in which it isn’t dominating already. Rather than doing too much speculation myself, allow me to just list some questions and open this up for discussion:

    – What if Google gets exclusive deals with Dish Network as well as other major satellite and cable providers? Google TV Ads already has deals in place to provide ads on close to a hundred cable networks.

    – What if Google makes more deals to boost its movie rental selection on YouTube? How big of a player would that make YouTube in the movie rental space? This will be something to keep an eye on with or without this box as Internet-ready TVs permeate the mainstream.

    – Will Yahoo and Bing be looking at opportunities like the Google/Dish Network box? Are they already?

    – What would widespread integration of web search and television mean for TV advertising?

    In the not-too-distant future, we may start to really see TV advertising getting more targeted, which has long been the medium’s biggest downfall. People often record shows simply so they don’t have to watch the commercials. What if the ads were targeted at the individuals watching the TV? What if they were relevant? Search advertising paved the way for this kind of relevancy, and may just be a key to the future of TV advertising in a world where viewers want their programming on demand.

    Google TV Ads

    There I go off on that speculation. This all sounds good in theory, but a lot of puzzle pieces have to fall in place, and a lot of stars have to align for this to become a reality. Deals must be made, and money must be spent. That’s not to say the concept is far-fetched.

    Consider that advertisers are finding online to be a better option than even the super bowl in some cases. This past Super Bowl, Pepsi skipped a TV spot for the first time in 23 years. TV is going to have to adapt.

    Tell us what you think.

  • Online Ad Spending To Outpace Print In 2010

    Online Ad Spending To Outpace Print In 2010

    Spending on online advertising and marketing will surpass print in 2010 for the first time, according to a new report from Outsell.

    Companies will spend $119.6 billion on online and digital strategies, from search engine keywords to webinars, while committing $111.5 billion to print such as newspapers and magazine ads. Overall, U.S. spending on advertising and marketing will increase in 2010, but only by 1.2 percent to $368 billion.

    Outsell forecasts spending, share, and growth for five media categories including online, events, print, TV/radio and PR/other.

    Chuck-Richard

    "Advertisers are directing dollars toward the channels which generate the most qualified leads and most effective branding," said Chuck Richard, Vice President and Lead Analyst, Outsell.

    "As they emerge from the recession, they need more accountability, and they’re spreading their spending over a widening set of options."

    Print magazine advertising will be up 1.9 percent to $9.4 billion even with the popularity of online channels.

    Other key findings include:

    *51 percent if B2B marketers rate Facebook as extremely or somewhat effective, followed by LinkedIn (45%), Twitter (35%) and MySpace (25%).

    *B2B advertisers see cross-media marketing as most effective; 78% combine three or more major marketing methods.

    *Methods creating the highest B2B ROI are topped by advertisers’ own websites, followed by conferences, exhibitions and trade shows: direct mail; search engine keywords; and e-marketing/e-newsletters. 
     

  • Omniture And Facebook Partner On Ad Data

    Omniture And Facebook Partner On Ad Data

    Online analytics firm Omniture and Facebook said today they have partnered to offer marketers tools to improve Facebook as a marketing channel.

    Initially the two companies will focus on the ability to automate Facebook media buying and access analytics that measure customer engagement on Facebook. The partnership builds on Facebook analytics the companies introduced last year to help marketers join the conversation and have more relevant interactions with their customers.

    The partnership is aimed at helping companies more easily integrate Facebook as a marketing channel in an effort to connect and have relevant conversations with Facebook’s more than 400 million users.

    Dan-Rose-Facebook “Working with us, Omniture has been able to develop a rich and immersive set of tools that will help our clients better understand the value of their Facebook advertising campaigns,” said Dan Rose, Facebook’s vice president of business development and monetization.

    “By creating a single dashboard to plan, deliver and measure campaigns, Omniture can make advertising on Facebook easier and ultimately increase ROI for clients.”

    Omniture customers can now use the company’s SearchCenter Plus, a combination of its search engine marketing management application with added functionality for buying Facebook Ads.

    In addition, Omniture customers can now generate reports specifically designed to understand ad effectiveness for some of the unique elements of Facebook such as pages and applications.
     

  • Facebook: “Promote your Post” Just a Test

    Facebook: “Promote your Post” Just a Test

    Update: I finally got word back from Facebook, who confirmed that the feature is indeed only a test. "The "Promote" feature is just a test and is unrelated to our Promotions Guidelines," the company says. They  did not give any specifics about a possible full launch.

    Original Article: 
    Facebook appears to either be rolling out or testing a feature that lets Facebook Page owners promote specific posts. When you make an update, a link that says, "Promote" can be found by the links for "Comment" and "Like".

    Facebook - Promote your status updates

    Once you click that Promote link, it brings up a dialogue box, which asks you to create an ad, with targeting descriptions, the ad duration, and the maximum price of "Up to $50.00 USD".

    Editor’s note: Feel free to become our fan on Facebook, by the way.

    Facebook - Promote your status updates

    You can click on "Edit Ad" to go to the standard Facebook Advertising Page, or you can click "Create Ad" to go to this page:

    Facebook - Promote your status updates

    Interestingly enough, this comes after talk last week about how you have to have promotions approved by a Facebook account representative, which would reportedly cost you about $10k. This would appear to eliminate that notion.

    The feature appears to only be available for some admins of some pages. We’re not sure if they’re rolling out the feature or just testing it. I’ve contacted Facebook to learn more about the feature, and I’ll update when I receive a response. Any other Facebook Page admins getting this feature? Let us know.

  • What Happens to Twitter Ad Networks When Twitter Launches Ads?

    Twitter is expected to launch an ad platform this month (some have speculated this will happen at SXSW). While this hasn’t been confirmed, the industry has been waiting for quite some time to Twitter to launch such a monetization model.

    That’s not to say the industry has been sitting on its hands as it’s waited. Third-parties have taken it upon themselves to offer services for Twitter, that Twitter itself doesn’t offer. That includes apps of course, but it also includes Twitter ads. 140 Proof is one such company, and it calls itself the "first scalable ad solution built exclusively for Twitter."

    140 Proof runs Twitter ads. What happens when Twitter offers its own ads?"The Proof network aggregates the Twitter client and application ecosystem (roughly 100+ million Twitters users) and then segments users into a dynamic audience that advertisers can buy the same way they buy keyword advertising," a representative for the company tells WebProNews. "Advertisers are excited to final have a mechanism for extended their conversations on the Twitter social network and the Twitter ecosystem is eager to have a targeted, non-obtrusive advertising solution that allows them to monetize their applications while still respecting  the ethos of the Twitter community."

    The 140 Proof Network features hundreds of advertisers, who the company says are reaching their target markets on Twitter. "Some are large well know brand names that everyone is familiar with and some are small businesses that are trying build their presence on Twitter or advertise in a very local or targeted manner," the rep says.

    We asked the company if they think Twitter’s ad platform has a chance to damage businesses like theirs and others that have been making a business based on sponsored tweeting (Sponsored Tweets from Izea comes to mind).

    "We welcome Twitter to the advertising world," the rep tell us. "Clearly we think that their entrance in the marketplace is a great validation of what we are doing, but we also believe that the market is large enough to support many major players. Further, we feel that our experienced advertising and engineering team, our advantage of being fully operational for months, and our patented, proprietary technology will give us an advantage over all competitors."

    Quite a display of confidence from 140 Proof – an advantage over Twitter at Twitter ads? What do you think?

  • Google Improves Click-To-Call Ads With Phone Extensions

    A little more than a month ago, Google introduced click-to-call phone numbers in local ads on smartphones.  Now, the popular program’s undergoing an expansion as Google’s made it easier for large companies to take advantage of the offering.

    A post on the Inside AdWords blog explained today, "[W]e’re bringing the same click-to-call benefits to national advertisers through phone extensions.  Phone extensions allow you to add a phone number that will be displayed whenever your ad is triggered, regardless of the user’s location."

    Here’s the upshot, then: "This enables customers to connect with your business by phone directly from the ad and can be especially useful if you have a call center to handle customer inquiries."

    Advertisers should profit as a result of this development, considering that phone calls are more likely than clicks to lead to purchases.  Google looks set to make a lot of money, too, since this move will encourage corporations with big advertising budgets to give click-to-call ads a shot.

    Perhaps the only losers will be the companies that don’t adapt quickly.  They’ll risk losing sales to competitors with more eye-catching and actionable ads.

  • FDA Asked To Investigate Online Marketing By Drug Companies

    The Center for Digital Democracy (CDD) has asked the Food and Drug Administration (FDA) to investigate the online marketing and behavioral targeting practices of pharmaceutical companies.

    The CDD says few U.S. health consumers are aware they are being identified, labeled, profiled, and tracked on the Internet while they search or access information on specific conditions or concerns.

    Jeff-Chester-CDD "The health and safety of U.S. consumers must be protected from inappropriate and potentially harmful use of digital marketing applications that have been embraced by pharmaceutical and health marketers," said Jeff Chester, Executive Director, CDD.

    "It is essential that the FDA craft regulatory safeguards for Internet-related promotion, especially since interactive communications will become the dominant form for the delivery of health information and advertising to both consumers and health professionals."

    The CDD asked the FDA to work with the Federal Trade Commission and other agencies to develop a set of policies for regulating the use of behavioral targeting and data collection in the marketing of drugs and health-related products.

    The FDA held two days of hearings last November on the role of the Internet and marketing for regulated drugs. Chester said at those hearings, "pharmaceutical marketers purposely painted a sanitized, storybook image of social media marketing."

    "Direct-to-Consumer Digital Marketing of pharmaceutical and health-related products requires the FDA to re-evaluate its standards for advertising practices, including what should be considered as truthful and non-misleading," he said.