Gartner is predicting companies will spend some $332.9 billion on remote work IT in 2021 as the digital transformation continues.
The coronavirus pandemic has sparked an unprecedented digital transformation, as organizations have turned to remote work, schools have turned to remote learning and individuals have had to rely on videoconferencing to stay in touch.
That trend is expected to continue full force for the next several years. In fact, Gartner predicts businesses will have to accelerate their digital transformation by at least five years through 2024, as they continue to deal with a permanently altered workforce — one where remote work is part of the new reality.
“There are a combination of factors pushing the devices market higher,” said John-David Lovelock, distinguished research vice president at Gartner.. “As countries continue remote education through this year, there will be a demand for tablets and laptops for students. Likewise, enterprises are industrializing remote work for employees as quarantine measures keep employees at home and budget stabilization allows CIOs to reinvest in assets that were sweated in 2020.”
As a result, Gartner predicts remote work-related global IT spending will reach $332.9 billion in 2021, an increase of 4.9% from 2020.
“Digital business represents the dominant technology trend in late 2020 and early 2021 with areas such as cloud computing, core business applications, security and customer experience at the forefront. Optimization initiatives, such as hyperautomation, will continue and the focus of these projects will remain on returning cash and eliminating work from processes, not just tasks,” said Mr. Lovelock.
Gartner’s report is the latest evidence that remote work has become a permanent part of society, with workers continuing to demonstrate their preference for it.