Cloud-based customer support software maker Freshdesk announced today that it has secured a new $31 million round of funding led by Tiger Global, with backing from Accel Partners and Google Capital.
That would make Freskdesk the sixth company to get backing from Google’s recently launched growth-stage investment arm.
Google announced Google Capital in February with three companies already under its belt: SurveyMonkey, Lending Club and Renaissance Learning. In March, it added Auction.com and Credit Karma.
“We’re proud to have the continued support of our existing investors, Accel and Tiger,” said Girish Mathrubootham, Founder and CEO. “And we’re absolutely thrilled to have Google Capital as part of this round. We will continue to focus on helping companies deliver great support to their customers.”
“Customer support is undergoing a dramatic shift globally — fueled by the rise of cloud computing, subscription pricing, mobile devices and social media. Freshdesk has embraced and accelerated this shift, helping their clients provide great customer service,” saidGene Frantz, General Partner at Google Capital.
Google has described Google Capital as a growth-stage business counterpart to Google Ventures, which launched five years ago.
““Like our colleagues at Google Ventures, our goal is to invest in the most promising companies of tomorrow, with one important difference,” said Google Capital partner David Lawee in February. “While Google Ventures focuses mainly on early-stage investments, we’ll be looking to invest in companies solely as they hit their growth phase. That means finding companies that have already built a solid foundation and are really ready to expand their business in big ways.”
Freshdesk raised a previous round of funding in December.
Image via Freshdesk