WebProNews

Tag: Controversy

  • Senators to Apple: Pull DUI Checkpoint Apps

    Apparently, it’s pile on the folks at Apple week.  The company now finds themselves involved in two major app controversies, and it’s only Tuesday.  Yesterday, we told you about the heat Apple was taking  from gay-rights activists for a 4+ rated app in their app store offering to cure homosexuals through the power of Christianity.  Today, four U.S. Senators asked Apple to pull apps that allow users to report and avoid DUI Checkpoints and other police interactions.

    There are multiple apps that fit into this category, but one such app is “Buzzed,” whose app store page still reads, “FREE TIL St. Patty’s Day!!”  The description reads:

    Buzzed is the application for the iPhone and iTouch that will provide you with detailed information regarding if, when and where a DUI checkpoint will be in your area. Using your apple device’s GPS system Buzzed will automatically access our constantly-updated server and report whether or not a DUI checkpoint is currently or planned to be operated within a 100-mile radius of your current location.

    Furthermore, in what seems to be added in an attempt to avoid any liability:

    The second function that Buzzed can perform is our “Call a Cab” service. Again, using the GPS system within the device, Buzzed will automatically provide you with a list of available taxi services that are in your area. There is no need to close the application to dial the cab, just simply select the cab company you wish to hire and the application will automatically dial the cab.

    Tasteful? Not exactly.  Useful? Possibly.  Legal?  Questionable.  Either way, four Senators want them gone.  Senators Harry Reid (D-Nev.), Charles E. Schumer (D-N.Y.), Frank Lautenberg (D-N.J.), and Tom Udall (D-N.M.) wrote a joint letter to VP of iPhone software Scott Forstall.  The short letter quotes drunk-driving death statistics, calls it a “scourge” and tags the apps as “harmful to public safety.”  In the end they make sure not to stomp all over Apple with a small nod to their amazing technology:

    “We appreciate the technology that has allowed millions of Americans to have information at their fingertips, but giving drunk drivers a free tool to evade checkpoints, putting innocent families and children at risk, is a matter of public concern. We hope that you will give our request to remove these applications from your store immediate consideration.”

    An online petition is one thing, but Uncle Sam getting involved? Yikes.  Would this be a responsible move by Apple, as the apps in question are harmful?  Or is this a little to close to Big Brother for you?
    Tell us what you think.

  • Apple Takes Heat for Gay Cure App

    Ok, now there really is an app for everything.  An organization’s new app is making waves and prompted a non-profit organization to start an online petition demanding its removal.

    The app is called Exodus International and is produced by the organization of the same name.  From their policy page:

    Exodus is a Christian organization dedicated to equipping and uniting agencies and individuals to effectively communicate the message of freedom from homosexuality, as well as how to effectively convey support and understanding to individuals facing the reality of a homosexual loved one.

    The app, which has a 4+ rating from Apple, is said by Exodus to be “designed to be a useful resource for men, women, parents, students, and ministry leaders.”  Some screen caps:

    Taking issue with the nature of the app is Truth Wins Out (TWO).  From their site, they are “a non-profit think tank and educational organization that counters right-wing misinformation campaigns, debunks the ex-gay myth, and provides accurate information about the lives of LGBT people”  TWO feels that the app is harmful, as it promotes “freedom from homosexuality through the power of Jesus Christ.”  TWO has started an online petition to remove the app on change.org.

    TWO is confused by Apple’s 4+ rating of the app, which labels it as having “no objectionable content.”

    No objectionable content? We beg to differ. Exodus’ message is hateful and bigoted. They…use scare tactics, misinformation, stereotypes and distortions of LGBT life to recruit clients. They endorse the use of so-called “reparative therapy” to “change” the sexual orientation of their clients, despite the fact that this form of “therapy” has been rejected by every major professional medical organization including the American Psychological Association, the American Medical Association, and the American Counseling Association. But reparative therapy isn’t just bad medicine — it’s also very damaging o the self-esteem and mental health of its victims.

    They also point out that Apple rejects racist and anti-Semitic apps, and argues that this app is no different.  The petition is fast approaching 95,000 signatures.  Apple is no stranger to quickly removing questionable apps, and the fire growing around this one is sure to make them sweat.

  • Apple In-App Subscriptions Not for SaaS Apps, According to Steve Jobs

    Apple In-App Subscriptions Not for SaaS Apps, According to Steve Jobs

    Apple’s subscription policy has been the subject of a great deal of controversy since it was introduced a week ago. It has been heavily in the spotlight this week, with app developer Readability having posted an open letter to Apple, 

    In the letter, Readability creator Rich Ziade wrote:

    We’re obviously disappointed by this decision, and surprised by the broad language. By including "functionality, or services," it’s clear that you intend to pursue any subscription-based apps, not merely those of services serving up content. Readability’s model is unique in that 70% of our service fees go directly to writers and publishers. If we implemented In App purchasing, your 30% cut drastically undermines a key premise of how Readability works. 
    Rich Ziade of Readability gives it to Apple
    Before we cool down and come to our senses, we might as well share how we’re feeling right now: we believe that your new policy smacks of greed. Subscription apps like ours represent a tiny sliver of app sales that represent a tiny sliver of your revenue. You’ve achieved much of your success in hardware sales by cultivating an incredibly impressive app ecosystem. Every iPad or iPhone TV ad puts the apps developed by companies like ours front and center. It was a healthy and mutually beneficial dynamic: apps like ours get exposure and you get to show the world how these apps make your hardware shine. That’s why we’re a bit baffled here. 

    To be clear, we believe you have every right to push forward such a policy. In our view, it’s your hardware and your channel and you can put forth any policy you like. But to impose this course on any web service or web application that delivers any value outside of iOS will only discourage smaller ventures like ours to invest in iOS apps for our services. As far as Readability is concerned, our response is fairly straight-forward: go the other way… towards the web. 

    Now MacRumors has published an email allegedly from Steve jobs, which was in response to an anonymous reader of that publication. The email simply said, "We created subscriptions for publishing apps, not SaaS apps."

    TechCrunch’s MG Siegler says in a post at ParisLemon that he’s heard of some SaaS apps that have already been rejected for not using Apple’s in-app subscriptions. 

    Upon announcement of the subscription service, Jobs simply said, "Our philosophy is simple — when Apple brings a new subscriber to the app, Apple earns a 30 percent share; when the publisher brings an existing or new subscriber to the app, the publisher keeps 100 percent and Apple earns nothing. All we require is that, if a publisher is making a subscription offer outside of the app, the same (or better) offer be made inside the app."

    Apple’s policy is reportedly being monitored by antitrust regulators.

  • Readability to Apple: “Your New Policy Smacks of Greed”

    The Apple subscription drama continues. Apple has rejected the Readability app, pointing to a section in its App Store Review Guidelines, which says, "Apps utilizing a system other than the In App Purchase API (IAP) to purchase content, functionality, or services in an app will be rejected."

    Readability isn’t thrilled. Readability is an app that strips web articles down to just text to make them easier to read, and pays writers and publishers 70% of its fees.

    Readability – Enjoy Reading, Support Writing from Arc90 on Vimeo.

    Rich Ziade, Readability’s creator, has written an open letter to Apple, in which he says:

    We’re obviously disappointed by this decision, and surprised by the broad language. By including "functionality, or services," it’s clear that you intend to pursue any subscription-based apps, not merely those of services serving up content. Readability’s model is unique in that 70% of our service fees go directly to writers and publishers. If we implemented In App purchasing, your 30% cut drastically undermines a key premise of how Readability works.

    Before we cool down and come to our senses, we might as well share how we’re feeling right now: we believe that your new policy smacks of greed. Subscription apps like ours represent a tiny sliver of app sales that represent a tiny sliver of your revenue. You’ve achieved much of your success in hardware sales by cultivating an incredibly impressive app ecosystem. Every iPad or iPhone TV ad puts the apps developed by companies like ours front and center. It was a healthy and mutually beneficial dynamic: apps like ours get exposure and you get to show the world how these apps make your hardware shine. That’s why we’re a bit baffled here.

    To be clear, we believe you have every right to push forward such a policy. In our view, it’s your hardware and your channel and you can put forth any policy you like. But to impose this course on any web service or web application that delivers any value outside of iOS will only discourage smaller ventures like ours to invest in iOS apps for our services. As far as Readability is concerned, our response is fairly straight-forward: go the other way… towards the web.

    Apple’s policy has been the subject of a great deal of criticism since it was announced. It’s even being eyed by antitrust regulators.

    Last week, we shared some commentary from Pam Horan, President of the Online Publishers Association on the topic.

  • Groupon Pulls Controversial Ads, Apologizes Again

    On Super Bowl Sunday, Groupon began running some ads that that some people found offensive. After the widespread outcries, Groupon CEO Andrew Mason posted an apology/explanation on the company’s blog. 

    Still, talk of the ads has hardly died down. Conan O’Brien has been ripping into them all week long. 

    Mason posted a follow-up post about the ads, saying that they are pulling them, and will go with something less controversial. 

    "We hate that we offended people, and we’re very sorry that we did – it’s the last thing we wanted," said Mason. "We’ve listened to your feedback, and since we don’t see the point in continuing to anger people, we’re pulling the ads (a few may run again tomorrow – pulling ads immediately is sometimes impossible). We will run something less polarizing instead. We thought we were poking fun at ourselves, but clearly the execution was off and the joke didn’t come through. I personally take responsibility; although we worked with a professional ad agency, in the end, it was my decision to run the ads."

    "To those who were offended, I feel terrible that we made you feel bad," he added. "While we’ve always been a little quirky, we certainly aren’t trying to be the kind of company that builds its brand on creating controversy – we think the quality of our product is a much stronger message."

    Mason also thanked the charities and others who have spoken up on Groupon’s behalf for their support. It is important to note, that Groupon has had a lot of supporters through this whole thing, and the company has a history deeply rooted in charitable activity.

    Did you find Groupon’s ads offensive? Let us know

  • Groupon Defends Its Super Bowl Ads

    Groupon made a lot of noise with its Super Bowl commercials. Initially, before they ever aired, the simple fact that they were advertising before the Super Bowl was interesting news in itself. It would give a growing company mass exposure, and potentially make it a household name. As competition mounts in the daily deals space, extending that brand lead would seem crucial. 

    Then the commercials aired, and people got offended. The one that received the most attention featured actor Timothy Hutton saying, "The people of Tibet are in trouble. Their very culture is in jeopardy. But they still whip up an amazing fish curry!" He then went into the Groupon pitch. 

    Groupon CEO Andrew Mason took to the company’s blog to defend the advertisements

    "We take the causes we highlighted extremely seriously – that’s why we created this campaign in partnership with many hallmark community organizations, for whom we’re raising money at SaveTheMoney.org," he wrote. "Groupon’s roots are in social activism – we actually began as cause-based website called The Point, and we continue to use Groupon to support local causes with our G-Team initiative. In our two short years as a business, we’ve already raised millions of dollars for national charities like Donors Choose and Kiva."

    "When we think about commercials that offend us, we think of those that glorify antisocial behavior – like the scores of Super Bowl ads that are built around the crass objectification of women," he added. "Unlike those ads, no one walks away from our commercials taking the causes we highlighted less seriously. Not a single person watched our ad and concluded that it’s cool to kill whales. In fact – and this is part of the reason we ran them – they have the opposite effect."

    "We took this approach knowing that, if anything, they would bring more funding and support to the highlighted causes," he said. "That’s why organizations like Greenpeace, buildOn, The Tibet Fund, and the Rainforest Action Network all decided to throw their support behind the campaign."

    Read the full post here

    Judging from the comments on Mason’s post, the explanation wasn’t enough for some people. Many of those that no see the reasoning, still seem to feel the whole campaign was ill-advised, and that the ads just didn’t work. 

    No matter how you felt about them, they’re still being talked about, and Groupon did manage to get its brand name widely discussed. The fact that Mason did take the time to explain will  get plenty of media coverage itself, and that can go a long way for a brand’s reputation. 

    The ads were Groupon’s first attempts at television advertising.

  • Bing Accuses Google of Click Fraud

    Without a doubt, the biggest storyline in search this week has been Google accusing Bing of cheating and stealing its results, Bing semi-denying this, and the back and forth that’s gone on between the two dominant search engines.

    Who’s right: Bing or Google? Tell us what you think

    The whole thing came to light when Danny Sullivan posted an article detailing Google’s "sting operation," which Bing would later call "spy novelesque" and even "click fraud". Essentially, Google rigged up some forced search results to test Bing, and found that Bing was indeed displaying the results in question. 

    Just hours after Sullivan’s article came out, Google’s Matt Cutts and Bing’s Harry Shum took to the stage at the Farsight search event to publicly argue about what Bing had done and the ethics of it. Bing also put up an official blog post showcasing its position on the matter. "We use over 1,000 different signals and features in our ranking algorithm. A small piece of that is clickstream data we get from some of our customers, who opt-in to sharing anonymous data as they navigate the web in order to help us improve the experience for all users," wrote Shum. "To be clear, we learn from all of our customers. What we saw in today’s story was a spy-novelesque stunt to generate extreme outliers in tail query ranking. It was a creative tactic by a competitor, and we’ll take it as a back-handed compliment. But it doesn’t accurately portray how we use opt-in customer data as one of many inputs to help improve our user experience." 

    "The history of the web and the improvement of a broad array of consumer and business experiences is actually the story of collective intelligence, from sharing HTML documents to hypertext links to click data and beyond. Many companies across the Internet use this collective intelligence to make their products better every day," Shum continued. "We all learn from our collective customers, and we all should…We never set out to build another version of an existing search engine." 

    Amit Singhal of Google Talks Bing CheatingIt didn’t take long for Google to offer up its own official blog post, rehashing the tactics described in Sullivan’s article, with added commentary from Google Fellow Amit Singhal, who said, "As we see it, this experiment confirms our suspicion that Bing is using some combination of: Internet Explorer 8, which can send data to Microsoft via its Suggested Sites feature, the Bing Toolbar, which can send data via Microsoft’s Customer Experience Improvement Program, or possibly some other means to send data to Bing on what people search for on Google and the Google search results they click. Those results from Google are then more likely to show up on Bing. Put another way, some Bing results increasingly look like an incomplete, stale version of Google results—a cheap imitation." 

    "At Google we strongly believe in innovation and are proud of our search quality," he added. "We’ve invested thousands of person-years into developing our search algorithms because we want our users to get the right answer every time they search, and that’s not easy. We look forward to competing with genuinely new search algorithms out there—algorithms built on core innovation, and not on recycled search results from a competitor. So to all the users out there looking for the most authentic, relevant search results, we encourage you to come directly to Google. And to those who have asked what we want out of all this, the answer is simple: we’d like for this practice to stop."

    A bit of irony regarding that part about innovations and algorithms was revealed when Amazon recommendation engine creator Greg Linden reported that Google had switched to a recycled version of Amazon’s algorithm for recommendations on YouTube. Granted, this is not really the same thing as what Bing is doing, but it was an interestingly timed report, given Singhal’s words.  Update: Linden says in the comments to this article that the timing was coincidental. 

    Yusuf Mehdi Accuses Google of Click FraudGoogle did not get the last word in the war with Bing (at least not yet…I’m sure we haven’t seen the last word at this point). Bing took to its blog again, this time with some words from VP of the company’s online services division, Yusuf Mehdi. "We do not copy results from any of our competitors. Period. Full stop. We have some of the best minds in the world at work on search quality and relevance, and for a competitor to accuse any one of these people of such activity is just insulting," he said. "We do look at anonymous click stream data as one of more than a thousand inputs into our ranking algorithm. We learn from our customers as they traverse the web, a common practice in helping to improve a wide array of online services. We have been clear about this for a couple of years (see Directions on Microsoft report, June 15, 2009)." No link is provided unfortunately.

    "Google engaged in a ‘honeypot’ attack to trick Bing," he added. "In simple terms, Google’s ‘experiment’ was rigged to manipulate Bing search results through a type of attack also known as ‘click fraud.’ That’s right, the same type of attack employed by spammers on the web to trick consumers and produce bogus search results.  What does all this cloak and dagger click fraud prove? Nothing anyone in the industry doesn’t already know. As we have said before and again in this post, we use click stream optionally provided by consumers in an anonymous fashion as one of 1,000 signals to try and determine whether a site might make sense to be in our index." (emphasis added)

    He also mentions some design elements Google has employed since Bing’s launch that are rather Bing-esque, which we’ve also pointed out in previous articles.  "At the same time, we have been making steady, quiet progress on core search relevance," he said. "In October 2010 we released a series of big, noticeable improvements to Bing’s relevance. So big and noticeable that we are told Google took notice and began to worry. Then a short time later, here come the honeypot attacks. Is the timing purely coincidence? Are industry discussions about search quality to be ignored? Is this simply a response to the fact that some people in the industry are beginning to ask whether Bing is as good or in some cases better than Google on core web relevance?"

    Search quality certainly has been in question lately, particularly with regards to content farms, but Bing doesn’t appear to be doing anything much differently in that regard so far. Blekko is the only one that has really clamped down on those at this point, though Matt Cutts did finally acknowledge that the recent Google algorithm change is not the search engine’s answer to content farms, and that they still have some projects they are working on in that department. He said they want to do it all algorithmically, as opposed to in a human-edited fashion like Blekko. Meanwhile, it looks like we might have a whole new kind of content farm emerging that doesn’t even use humans to create the content. 

    Another side note in all of the Google/Bing drama is that Microsoft has now released a Chrome extension for support for the H.264 video codec, which Google recently announced would no longer be supported by Chrome. As WebProNews mentioned in a previous article on the subject, Microsoft has offered similar plug-ins for other browsers, so to say that this is in any way related to the search dispute is a bit of a stretch, but the timing is interesting. 

    While Bing and Google continue to duke it out, there is no clear winner in who is right and who is wrong. User opinions are widely varied. Comedy Central’s Stephen Colbert had a pretty amusing take on the whole thing (hat tip to Sullivan):

    The Colbert Report Mon – Thurs 11:30pm / 10:30c
    Bing Gets Served
    www.colbertnation.com
    Colbert Report Full Episodes Political Humor & Satire Blog Video Archive

    All joking aside, what do you think of the whole situation? 

    Has Bing done anything wrong in its practices? Was Google wrong to set up its "sting operation"? Share your thoughts.

     

  • What Will Egypt Do Without the Internet?

    Update 02/02/11: The Internet is back up in Egypt according to numerous reports.

    Original: According to numerous reports, the Egyptian government has shut down Internet access for 80,000,000 people. The same goes for SMS communication.

    Internet Intelligence firm Renesys, which considers itself the authority in global, real time Internet intelligence, reported last night:

    In an action unprecedented in Internet history, the Egyptian government appears to have ordered service providers to shut down all international connections to the Internet. Critical European-Asian fiber-optic routes through Egypt appear to be unaffected for now. But every Egyptian provider, every business, bank, Internet cafe, website, school, embassy, and government office that relied on the big four Egyptian ISPs for their Internet connectivity is now cut off from the rest of the world. Link Egypt, Vodafone/Raya, Telecom Egypt, Etisalat Misr, and all their customers and partners are, for the moment, off the air.

    Renesys observed the virtually simultaneous withdrawal of all routes to Egyptian networks in the Internet’s global routing table. Approximately 3,500 individual BGP routes were withdrawn, leaving no valid paths by which the rest of the world could continue to exchange Internet traffic with Egypt’s service providers. Virtually all of Egypt’s Internet addresses are now unreachable, worldwide.

    Here’s a small sampling of the Twitter conversation that’s happening. As you can imagine, the tweets are pouring in rapidly. 
    Twitter Conversation about Egypt
    Apart from the obvious suppression of free expression that comes from this story, a huge concern is what it will mean for the Egyptian economy and businesses. As Renesys notes, nothing like this has happened before in the history of the Internet, so it’s hard to speculate on the severity of the ramifications, but there’s no question that they are huge. 

    Stories will certainly continue to pile up quickly. If you thought Germany’s approach to Google Analytics was questionable, what do you make of this? 

    A fresh Wired piece shows that the Internet shut-down has done little to curb mass protests, if that was the goal.

  • Google’s Open Web Advocate Talks White House Web ID Plan

    As previously reported, the White House is working on a "National Strategy for Trusted Identities in Cyberspace" or NSTIC, in which it has placed the Commerce Department in charge of an "Identity Ecosystem". The initiative has drawn a mixture of praise and criticism, and judging by our own readers’ comments, there is a whole lot of criticism. More on this here.

    Share your thoughts on the White House’s strategy.

     We had a discussion on the subject with Chris Messina, Google’s Open Web advocate. Messina was there when the plan was revealed, and is rather knowledgeable in the subject of online identity (besides working for Google, he’s on the board of the OpenID Foundation, and has worked with Mozilla to produce a concept on implementing identity in the browser called "The Social Agent") , which is why we felt he would be a good person to share his views on the strategy.   

    "As it stands, I can see why people are angry or confused, but, while vague, the NSTIC isn’t as bad as people seem to think — the fact that it’s being run out of commerce means that the government is looking for innovation and competition — not to own these identities," Messina tells WebProNews. "Of course I can’t say what this means about surveillance and security, but anyone who uses a cell phone or hosted email should already understand that they’re susceptible to government wiretaps and data seizure — oftentimes without needing to be informed (Twitter is the rare exception recently). Anyway — if you can pick an identity provider that’s certified to meet certain criteria and that you also trust — that seems win-win to me."

    What the government has suggested appears to be the use of platforms like OpenID. " We need a vibrant marketplace that provides people with choices among multiple accredited identity providers – both private and public – and choices among multiple credentials," said Cybersecurity Coordinator and Special Assistant to President Obama, Howard A. Schmidt, upon the announcement of the plan. "For example, imagine that a student could get a digital credential from her cell phone provider and another one from her university and use either of them to log-in to her bank, her e-mail, her social networking site, and so on, all without having to remember dozens of passwords. Such a marketplace will ensure that no single credential or centralized database can emerge."

    Chris Messina Talks White House Web ID Strategy"The government’s NSTIC plan is designed to promote OpenID and other existing (and not-even-invented) initiatives," explains Messina. "In fact, the NSTIC was written with input from many of these groups including the OpenID Foundation. It went through an open comment period as well — so it’s not as if many of these concerns weren’t raised before. Since the final draft of the NSTIC hasn’t been released yet, I expect many of them will be reflected in the final draft."

    "The NSTIC calls explicitly for the creation of an ‘identity ecosystem’ — fancy words for saying ‘we don’t want a system where there’s only one identity provider’ (least of all the government!),’ Messina continues. "Now, one of the challenges with creating an ‘ecosystem’ is that you end up with potentially non-interoperable solutions, leading to consumer confusion and frustration (think: ‘Sorry, we don’t accept American Express here’). So while the government intends to rely on private industry to develop the technologies and protocols — such as OpenID — that will enable this ecosystem, I believe that the government has a role in placing pressure on the industry to eventually select a set of standards we can all live with."

    "I, for one, would prefer to avoid a government-developed identity standard at a time when industry is rapidly innovating in this space and wants to solve this problem as much as — if not more than — government does," he adds. "But I also know that there are a lot of vested interests that would love to have their pet protocol selected as the gold standard here (pun intended) and that’s going to require leadership, persistence, and an open process so that the best solution(s) to the problem eventually shake out from several years of competition and experimentation."

    A common concern expressed by the public has been along the lines of: a single username and password for all sites is a bad idea, and is not secure, compared to having many usernames and passwords.

    "The user’s concern is valid," says Messina. "One username and password for everything is actually very bad ‘security hygiene’, especially as you replay the same credentials across many different applications and contexts (your mobile phone, your computer, that seemingly harmless iMac at the Apple store, etc). However, nothing in NSTIC advocates for a particular solution to the identity challenge — least of all supporting or advocating for a single username and password per person."

    "In reality, different applications requiring different levels of security, and different behaviors require different kinds of protections," he says. "As Howard A. Schmidt pointed out, for many people, you don’t necessarily want to use the same password that you use for Facebook that you do for your bank. For someone like me, however, where my social media presence is both very important and valuable to me, I want to protect all of my accounts — financial and social networking — equally. So there’s no one-size-fits-all solution, but that’s closer to the reality today — where I as a user often DON’T have a choice about how strong the security deployed to protect my accounts is — versus the future, where we’ll have an ecosystem of identity providers all offering different kinds of protections."

    "To restate this point: when I sign up for an account today, why can’t I choose to login in everywhere with my Google account and then rely on Google’s anti-fraud and second factor authentication features to protect my account? Or, if I’d prefer to use someone other than Google, why can’t I use them instead, and rely on, say, their biometric security features?"

    "Until a competitive marketplace and proper standards are adopted across industry, we actually continue to have fewer options in terms of how we secure our accounts than more," he says. "And that means that the majority of Americans will continue using the same set of credentials over and over again, increasing their risk and exposure to possible leaks (see: Gawker)."

    In the comments section of our previous article, one reader asked who would be responsible "WHEN (not if)" the systems proposed get hacked. 

    "Going back to my previous point, if we truly arrive at a user-centric ecosystem, then the party that you choose to represent you as your identity provider will be responsible should anything happen to your account," says Messina. "And I hope that people actually choose their identity provider carefully, and based on the steps that they take to secure your account and keep it safe."

    "A user-centric model demands that users be in charge of selecting their identity provider, and that this free choice creates a competitive marketplace where identity providers compete for customers," he adds. "If one provider has lax security or onerous identity proofing requirements, the market will ideally reflect that situation by rewarding or punishing them economically, leading to user-positive improvements. Some of this does depend on users having some understanding of what’s at stake when it comes to their online identities and profiles, but just as people safeguard their cell phones today, I think people will feel similarly protective of their online accounts in the future (if they don’t already) and will look for ways to keep those accounts safe and secure."

    As we reported before, there doesn’t appear to be anything in the NSTIC indicating that people will be required to use ID systems spawned by the initiative – a point that some people may have overlooked.  

    "The last thing that I’ll add — which itself is controversial — is that this whole system, at least at the outset, will be voluntary and opt-in," Messina says. "That means that if you don’t want the convenience of not having to use passwords anymore, you won’t have to. If you’re okay rotating your passwords and maintaining numerous discreet accounts across the web, that’s cool too. I don’t think a mandatory system would succeed — at least not without proving its security, stability, convenience, and utility over several years."

    "Furthermore, the fact that this initiative is being run out of the Commerce Department, which has an interest in stimulating growth, business, and innovation, means that we hopefully won’t end up with a set of technologies designed only by security wonks that are completely unusable by regular folks, but that the market will see the exploration of a number of different competitive solutions, and from them, a few will stand out as leading the way forward."

    "I am hopeful that NSTIC, at the very least, is raising these issues at a critical time on the web — where the future of competition for who owns your identity online is in question," Messina concludes. "My hope is that we arrive at a place where people have a choice, and they can go it alone as steadfast libertarians might prefer, or they can choose to get some assistance from the Googles and Facebooks of the web in dealing with this increasingly important issue."

    Speaking of Facebook, any system – existing or spawned from NSTIC – will have a hell of a time competing with Facebook for "owning" users’ online IDs. Facebook has nearly 600 million users worldwide, according to recent estimates, and has a pretty big competitive advantage with its Open Graph and Facebook Log-in features already implanted firmly across many sites around the web.

    Comments welcome

     

  • Anonymous Wikileaks Avengers: We Don’t Want Your Credit Card Info or to Prevent You From Shopping

    "Anonymous" is an "Internet gathering" of people that has perpetrated Operation Payback, which took down MasterCard.com, Visa.com and others, because of how they’ve handled their relationships with Wikileaks, has issued a press release in attempt to clarify what it is trying to do. 

    Anonymous paints itself as non-threatening to consumers, and emphasizes that its goal is to spread Wikileaks awareness. "We do not want to steal your personal information or credit card numbers. We also do not seek to attack critical infrastructure of companies such as Mastercard, Visa, PayPal or Amazon. Our current goal is to raise awareness about WikiLeaks and the underhanded methods employed by the above companies to impair WikiLeaks’ ability to function."

    Anonymous says it did not attempt to bring Amazon down, though the company said in a statement that it successfully blocked numerous attempts (it’s possible that these were unrelated). Anonymous says, "We felt that it would affect people such as consumers in a negative way and make them feel threatened by Anonymous. Simply put, attacking a major online retailer when people are buying presents for their loved ones, would be in bad taste."

    The entire release is below:

    Anonymous issues press releaseWho is Anonymous

    In their most recent public statement, WikiLeaks is the only group of people to identify Anonymous correctly. Anonymous is not a group, but rather an Internet gathering.

    Both Anonymous and the media that is covering it  are aware of the percieved dissent  between individuals  in  the  gathering.  This  does  not,  however,  mean  that  the  command  structure  of Anonymous is failing for a simple reason: Anonymous has a very loose and decentralized command structure that operates on ideas rather than directives.

     We do not believe that a similar movement exists in the world today and as such we have to learn by trial  and error.  We are now in the process of better communicating some core values to the individual atoms that comprise Anonymous – we also want to take this opportunity to communicate a message to the media, so that the average Internet Citizen can get to know who we are and what we represent.

    Anonymous  is  not  a  group  of  hackers.  We  are  average  Interent  Citizens  ourselves  and  our motivation is a collective sense of being fed up with all the minor and major injustices we witness every day.

    We do not want to steal your personal information or credit card numbers. We also do not seek to attack critical infrastructure of companies such as Mastercard, Visa, PayPal or Amazon. Our current goal is to raise awareness about WikiLeaks and the underhanded methods employed by the above companies to impair WikiLeaks’ ability to function.

    What is Operation: Payback

    As stated above, the point of Operation: Payback was never to target critical infrastructure of any of the companies or  organizations affected.  Rather  than doing that,  we focused on their  corporate websites,  which is  to say,  their  online "public  face".  It  is  a symbolic  action –  as  blogger  and academic Evgeny Morozov put it, a legitimate expression of dissent.

    The background to the attacks on PayPal and the calls to attack Amazon.com Amazon, which was until recently WikiLeaks’ DNS provider, was one of the first companies to drop support for WikiLeaks. On December 9th, BusinessInsider.com reported that Amazon.co.uk were hosting the recently leaked diplomatic cables in e-book form. (Amazon.co.uk has since ceased selling the bundle of the diplomatic cables.)

    After this piece of news circulated, parts of Anonymous on Twitter asked for Amazon.com to betargetted. The attack never occured. While it is indeed possible that Anonymous may not have been able to take Amazon.com down in a DDoS attack, this is not the only reason the attack never occured. After the attack was so advertised in the media,  we felt that it would affect people such as consumers in a negative way and make them feel threatened by Anonymous. Simply put, attacking a major online retailer when people are buying presents for their loved ones, would be in bad taste.

    The continuing attacks on PayPal are already tested and preferable: while not damaging their ability to process payments, they are successful in slowing their network down just enough for people to notice and thus, we achieve our goal of raising awareness.

  • Amazon UK Listing Wikileaks Cables for Sale on Kindle

    Update: See comments section.

    The Next Web discovered that someone is selling the infamous Wikileaks cables at Amazon UK to be read on the Kindle. This is interesting for a variety of reasons. 

    Reason 1 

    Amazon Web Services recently stopped hosting the cables, claiming Wikieaks was violating its terms of service. A statement from the company said:

    Amazon Web Services (AWS) rents computer infrastructure on a self-service basis. AWS does not pre-screen its customers, but it does have terms of service that must be followed. WikiLeaks was not following them. There were several parts they were violating. For example, our terms of service state that “you represent and warrant that you own or otherwise control all of the rights to the content… that use of the content you supply does not violate this policy and will not cause injury to any person or entity.” It’s clear that WikiLeaks doesn’t own or otherwise control all the rights to this classified content. Further, it is not credible that the extraordinary volume of 250,000 classified documents that WikiLeaks is publishing could have been carefully redacted in such a way as to ensure that they weren’t putting innocent people in jeopardy. Human rights organizations have in fact written to WikiLeaks asking them to exercise caution and not release the names or identities of human rights defenders who might be persecuted by their governments.

    Reason 2

    Amazon is the latest target of Operation Payback, the hacker group that took down MasterCard.com and Visa.com, according to numerous reports. In that same statement, Amazon had already said, "There were indeed large-scale DDOS attacks, but they were successfully defended against."

    So far, Amazon.com is still up and running. 

    Reason 3

    Both the user who is selling the cables at Amazon UK and Amazon itself would theoretically make money from the sale of what was originally free public data. 

    Wikileaks Cables on Amazon UK

    Reason 4

    Amazon has recently been the subject of another publication controversy involving the sale of a pedophile guidebook. Many are already pointing out that this is the second big blunder from the company involving self-publishing, and some are questioning whether Amazon will have to rethink its strategy in this area.

    Reason 5

    Amazon has yet to terminate the Wikileaks cables listing. it’s currently on sale for £7.37. It will most likely be pulled as the story gains more media coverage, but for now, it’s still up. 

    In the product description on Amazon UK, it says, "The Author will analyze the documents more thoroughly in a subsequent article."

    One reviewer says, "Hm, would Amazon let me buy this using my PayPal account? What about my Visa or Mastercard?"  

  • ChaCha CEO: We’ll Drop T-Mobile if They Implement the “Twitter Tax”

    Update: Gibbs is now reporting that T-Mobile’s move only affects messaging aggregators "that serve as kind of a middleman" between businesses and carriers. Companies with direct ties to T-Mobile ( a group that includes Facebook and Twitter) will reportedly not be affected.

    Original Article: According to reports, T-Mobile may start charging businesses extra for sending large amounts of texts over its network, beginning at the beginning of October. ChaCha, whose service is largely based on sending text messages to users, appears to be pretty pissed off at the notion. WebProNews received the following statement from ChaCha CEO Scott Jones, indicating as much:

    "If  T-Mobile moves forward with its “twitter tax” that is rumored to begin on Oct 1st, ChaCha absolutely will drop T-Mobile from our service.  T-Mobile is a carrier that doesn’t understand the realities of content businesses including Facebook, Twitter, ESPN, and ChaCha.  ChaCha has more than 15 million monthly unique users for whom we answer over 2 million questions every day. The vast majority of these answers are delivered by SMS text. T-Mobile is already getting paid by subscribers for these texts and they are paid something already by aggregators/publishers.  Now, they plan to impose an egregious and unacceptable tax.

    Scott Jones, CEO of ChaCha“Given that the costs to deliver text are miniscule, T-Mobile already makes profits from what they charge their customers, aggregators, and publishers.  There, T-mobile is “triple dipping.”  We don’t see any reason for this, other than greed.

    “This will be unfortunate for T-Mobile users who will either need to switch to another carrier to enjoy texting services, or access similar services via the mobile web and/or mobile apps (for which T-Mobile gets nothing incrementally). Starting today we will make it clear to our T-Mobile users that ChaCha would still be available on other carriers and/or via the mobile web or mobile apps. 

    “If T-Mobile moves forward they will give their subscribers reasons to consider other carriers and/or prevent defectors from AT&T/Sprint/Verizon from considering T-Mobile.  Also, their proposed pricing move will completely stifle innovation in the space, further harming T-Mobile customers.

    “ChaCha knows that our real-time “answers” and dbase of billions of answers is valuable and can be leveraged within any of these platforms.  We prefer that T-Mobile not take this step, but if they do, we will no longer provide our free SMS service to T-Mobile and shift the traffic to other carriers and platforms. It’s unfortunate for T-Mobile subscribers since they will miss out on ChaCha and many free services because of this short-sighted move by T-Mobile.”
    Colin Gibbs at GigaOm, who reported on the possible toll, notes that Verizon tried a similar strategy a couple years ago, but faced tremendous backlash, not unlike that being displayed from ChaCha, and abandoned the plan.
  • Is Censoring Craigslist the Right Way to Go?

    Update: The EFF has weighed in on the topic, talking about what the censoring means for free speech.

    Craigslist has removed the censored box, and the adult section is just gone entirely.

    Original Article: As you may have read by now, Craigslist has censored its "adult services" section. This appears to stem from a combination of pressure from numerous state attorneys general and negative media exposure. The issue at hand:  prostitution and human trafficking being solicited through the site. 

    The situation brings to mind the conviction of Google execs over content uploaded to Google-owned YouTube, which led us to asking if social media sites should be held accountable for user actions.  Should Craigslist be held responsible? Comment here.

    Craiglist opted to display a "censored" bar over the "adult services" category, caving to the pressure to remove it, while also making it obvious that its not really what they wanted to do. They could’ve simply removed it. Craigslist clearly feels attacked. Some have even suggested that the move was made to influence public opinion. 

    Some are coming at the story raising questions about free speech, and while that is one issue, not even all supporters of online free speech find this to be the real issue at hand. Microsoft Research Senior Researcher Danah Boyd wrote a lengthy editorial on the subject for the Huffington Post in which she comes to Craigslist defense (as a service provider, not for censoring the section). Boyd, who claims to be a victim of abuse herself, makes the case that censoring Craigslist does more to add to the problem than to help solve it, saying that it helps the abusers. 

    "The Internet has changed the dynamics of prostitution and trafficking, making it easier for prostitutes and traffickers to connect with clients without too many layers of intermediaries," she writes. "As a result, the Internet has become an intermediary, often without the knowledge of those internet service providers (ISPs) who are the conduits. This is what makes people believe that they should go after ISPs like Craigslist. Faulty logic suggests that if Craigslist is effectively a digital pimp who’s profiting off of online traffic, why shouldn’t it be prosecuted as such?"

    "The problem with this logic is that it fails to account for three important differences," Boyd continues. "1) most ISPs have a fundamental business — if not moral — interest in helping protect people; 2) the visibility of illicit activities online makes it much easier to get at, and help, those who are being victimized; and 3) a one-stop-shop is more helpful for law enforcement than for criminals. In short, Craigslist is not a pimp, but a public perch from which law enforcement can watch without being seen."

    Craigslist censors adult services section

    Boyd elaborates on each of these points in the article. Despite the censoring, Craigslist appears to agree with Boyd.  

    "The law is on craigslist’s side – websites are not liable for content posted by users under section 230 of the Communications Decency Act. But craigslist has given up anyway," says Adrianne Jeffries at ReadWriteWeb. "It’s not because its owners want to prevent sex trafficking – craigslist has maintained that it does more harm than good because law enforcement agencies can use it just as easily as pimps can."

    There has been a lot of criticism about how the media has covered the story in general, with Craigslist itself probably being the harshest critic. CNN’s Amber Lyon recently interviewed Craigslist founder Craig Newmark, apparently catching him off guard on the subject. In a post at The Faster Times, Newmark says:

    Amber approached me after an event where I had just spoken about stuff like getting real support for our troops and veterans — a cause I care about and support whenever I can. She said because “I’m the Craig in craigslist,” she expected me to have all the answers on the spot about anything to do with the company. Well, I don’t. Jim Buckmaster, our CEO, has been running craigslist for the last 10 years. I am a customer service rep, and I still love being connected to our users and trying to help people. But I have no role in managing the company’s operations because basically (a) I suck as a manager, and (b) while overall company direction matters to me as founder and a board director,  the deal was to hire good, trustworthy people and then get outta the way.
    If Amber had done her homework, she would have known ambushing me with questions I am not qualified to answer, or even the right person to ask, would not get CNN’s viewers the accurate information they deserve.

    Buckmaster also posted a letter to Lyon on the company blog, criticizing her approach. In this clip, Lyon says Craigslist isn’t living up to its promise of filtering ads, and offers a rebuttal to Craigslist accusations that  she "ambushed" Newmark (though doesn’t mention the part about him not running the company).  Since the Newmark interview, there has been no shortage of media coverage of Craigslist, though as Jeffries and Lyon both note, Craigslist itself is no longer talking. 

    Craigslist had another blog post up recently criticizing the notion that alternatives to Craigslist are any better for preventing human trafficking. The post was a response to a Facebook Page based on that notion, indicating that eBay was such an alternative. The post goes on to discuss examples of ads that would contradict that notion.  In Boyd’s piece, she compared the whole thing to a game of whack-a-mole, suggesting that if you censor one site, the content will simply pop up on another one. 

    Is censoring Craigslist the answer? Share your thoughts.

  • AT&T: Yep, Wireless is Different

    AT&T: Yep, Wireless is Different

    The net neutrality debate sparked (most recently) by Google and Verizon earlier this week continues. Now AT&T has weighed in, and unsurprisingly it appears to agree with the companies.

    One of the biggest controversies of the Google/Verizon policy proposal is that wireless is being treated differently. AT&T says, "Wireless is different." In a post on the company’s public policy blog, they write:

    Data traffic on wireless networks continues to explode.  And this is not only being driven by the ever-increasing use of smartphones.  The per unit sales of wirelessly enabled portable devices (think netbooks, E-books, E-tablets and navigation devices) is expected to grow from approximately 6M in 2008 to 86M in 2014.  It’s not surprising that mobile broadband data traffic is on a similar trajectory.  The 90,000 terabytes of traffic per month that was carried on wireless networks in 2009 will mushroom to 3,600,000 TBs/month by 2014.

    iPhone 4 Pitted against this insatiable demand are wireless networks of finite and shared resources.  Wireless networks simply cannot provide the same amount of capacity as wireline networks (i.e., DSL and cable).  Fiber is to a wireline network what spectrum is to a wireless network, and as a transmission medium, the two simply do not compare.  The theoretical top speed of a LTE carrier is 100 Mbps.  By contrast, theoretical transmission speeds on fiber can reach as high as 25,000,000 Mbps.  The 5 extra zeros tell the story. 

    We are constantly striving to increase the efficiency of our spectrum resources, but the amount of available spectrum in any given market is finite.  And while we regularly split cell sectors and add additional cell towers, there are very real limits placed on cell site construction by zoning and local approval boards.

    AT&T says its doing its part by accelerating network efficiencies through network upgrades, capitalizing on complementary network infrastructure like WiFi and microcells, and deploying more cell sites while adding capacity to backhaul facilities.

    The company also says that policymakers can help by reallocating more spectrum for CMRS use, and protecting wireless broadband networks from "onerous new net neutrality regulations". AT&T says that’s vital to the growth of the industry.

    Thoughts?
     

  • Net Neutrality Protests Underway at Google HQ

    Net Neutrality Protests Underway at Google HQ

    The protesting has begun outside of Google’s headquarters in Mountain View. This is in response to Google’s joint proposal with Verizon released earlier this week over net neutrality legislation. Mark Hachman posted the photo below to TwitPic.

    The subject has dominated the tech headlines all week, and has taken a lot of heat throughout the Blogosphere. Google posted a defense of this in a blog post yesterday, aiming to dispel so-called myths about the proposal. That didn’t appear to do much to change opponents minds, however.

    Protests are reportedly coming from groups including Free Press and MoveOn.org. If the buzz on Twitter is any indication, the protests have been disappointing so far:

    Wow! With 5 – 7 million members, @FreePress and @MoveOn were able to rally only 100 people to protest Google. #FAILFri Aug 13 19:49:48 via TweetDeck

    Share photos on twitter with TwitpicOn a related note, Google’s Vint Cerf chimed in on the subject today in an interviw with CBC News. He had this to say: "You can’t imagine how polarized the beginnings of those discussions were. I viewed the discussions with Verizon as an experiment or an exploration of how two rather polarized views of net neutrality could ultimately end up reaching some sort of compromise that both parties would be equally unhappy with."

    "In some ways this represents not a stake in the ground, but rather the exploration of common ground and what that common ground might look like," he said. "I see it as a kind of homework assignment that Verizon and Google have attempted to complete just to show what happens when you try to come to some kind of common perspective."