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Mass Effect 3 Doesn’t Like Your Face

If you’ve been playing the Mass Effect series since the first game and are about to jump into the third game, you might want to start working on a new Shepard.

VentureBeat is reporting that players have found themselves unable to import their custom character faces into Mass Effect 3 if they have been playing since Mass Effect 1 on the Xbox 360.

EA seems to think it’s a problem with save data that is on their cloud service. That seems to not be the case as many users are having the same problems when their save data that was never on the cloud.

Funny enough, the problem is affecting those players who have switched from the Xbox 360 to the PC version throughout their time playing it. The game used a multiple digit code to load up a player’s custom character in each game. It seems that these codes are not working if the character was created in Mass Effect and carried over to Mass Effect 2.

Twitter seems pretty broken up over the news with a few players even saying they won’t play the game until its fixed.

Mass Effect 3 won’t import my character’s face from the previous games. Looking for a fix. #disappointed 1 hour ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

@masseffect @bioware Mass Effect 3 isn’t recognizing the face I’ve used for the past 2 games. What a let down. Not playing until it’s fixed. 1 hour ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

If Mass Effect 3 won’t let you import Shepard’s face from ME1, it should at least let you import your character from Saints Row 3 instead. 1 hour ago via Twitter for iPad ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

Huge Mass Effect 3 disappointment – all of my ME1 and ME2 choices were there, but my custom face was gone. I had to build a new Shepard! 2 hours ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

So mad that my imported face from Mass Effect 2 isn’t recongonizing into Mass Effect 3. #masseffect3 10 hours ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

Mass Effect 3, y u no import my character’s face?! 10 hours ago via Twitter for Mac ·  Reply ·  Retweet ·  Favorite · powered by @socialditto