On Tuesday, Adobe unveiled Adobe Sign and the first integration between Adobe Document Cloud and Adobe Marketing Cloud, which the company says allows customers to “transform slow, inefficient paper-based processes into 100 percent digital workflows.”
The company also announced new Document Cloud integrations with Box and Microsoft OneDrive, which it says make it easier to access and work on PDF files from anywhere.
“According to a recent survey by IDC, 72% of businesses reported that improving document workflows would increase customer satisfaction, yet 80% still rely on paper,” a spokesperson for Adobe said in an email. “Companies focused on great customer experiences can no longer afford to be mired in document processes that are slow and inefficient. Their customers need and want a better way.”
“With today’s news, Adobe is helping organizations go completely digital and deliver better enrollment, onboarding and service experiences for anything from credit card applications to government benefit forms and medical forms,” they added.
The new Adobe Sign app for sending, signing, and tracking documents, is available on iSO and Android.
Adobe also announced new touch-friendly commenting, annotating, and highlighting capabilities for Acrobat DC.
According to the company, since unveiling Document Cloud last year, over six billion digital and electronic signature transactions are now processed through it in a year’s time.