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Tag: Zoom

  • Zoom Is Laying Off 1,300 Employees

    Zoom Is Laying Off 1,300 Employees

    The poser-child for pandemic-fueled growth is joining the long list of companies letting employees go, with Zoom announcing 1,300 layoffs.

    CEO Eric S. Yuan announced the layoffs in a blog post:

    Over the past few years, Zoom has become an indispensable source of connection for businesses and individuals as well as a globally recognized brand. Whether you have been at Zoom since the beginning or joined us more recently, you’ve played an important role in our evolution, and that makes today’s announcement particularly difficult. We have made the tough but necessary decision to reduce our team by approximately 15% and say goodbye to around 1,300 hardworking, talented colleagues.

    Like almost every other tech CEO, Yuan blames explosive growth during the pandemic, followed by a dramatically different economy in recent months:

    We built Zoom to remove the friction that businesses felt when collaborating. Our trajectory was forever changed during the pandemic when the world faced one of its toughest challenges, and I am proud of the way we mobilized as a company to keep people connected. To make this possible, we needed to staff up rapidly to support the quick rise of users on our platform and their evolving needs. Within 24 months, Zoom grew 3x in size to manage this demand while enabling continued innovation.

    We worked tirelessly and made Zoom better for our customers and users. But we also made mistakes. We didn’t take as much time as we should have to thoroughly analyze our teams or assess if we were growing sustainably, toward the highest priorities.

    As the world transitions to life post-pandemic, we are seeing that people and businesses continue to rely on Zoom. But the uncertainty of the global economy, and its effect on our customers, means we need to take a hard – yet important – look inward to reset ourselves so we can weather the economic environment, deliver for our customers and achieve Zoom’s long-term vision.

    The company will offer US-based employees 16 weeks salary, as well as health coverage. The company will also pay FY23 annual bonuses and receive outplacement assistance.

  • Zoom Faces Pressures as Stock Crashes and Growth Slows

    Zoom Faces Pressures as Stock Crashes and Growth Slows

    Zoom has come a long way since its heyday during the pandemic, with its stock down 90% and challenging growth prospects ahead.

    Zoom quickly became the poster child for videoconferencing during the pandemic, as businesses, schools, churches, and families turned to the platform to stay in touch. As things have returned to normal, however, the company has struggled to maintain its growth and fend off larger rivals.

    The company’s stock is now down 90% over its pandemic peak. What’s more, growth prospects are far slimmer moving forward, with Slack, Microsoft Teams, and others posing more challenges to its core business. Zoom is trying to address this by rolling out additional applications and services, such as Zoom Mail and Zoom Calendar.

    Even with the pivot, however, analysts believe the company still has a long road ahead of it before it can return to the type of growth investors have become accustomed to.

    “Zoom has a fundamental flaw – it has needed to spend heavily to keep hold of market share. Spending to cling onto, rather than grow, market share is never a good place to be and was a sign of trouble ahead,” said Hargreaves Lansdown equity analyst Sophie Lund-Yates, according to Reuters.

    “The game is not over for them but without acquisitions this is a multi-year path to returning to higher growth,” said Needham & Co analyst Ryan Koontz.

  • Zoom Is Coming to a Tesla Near You

    Zoom Is Coming to a Tesla Near You

    In the ‘what could possibly go wrong?’ department, Tesla and Zoom are working together to bring video conferencing to the automaker’s vehicles.

    Zoom is one of the leading video conferencing platforms and became a poster child for remote and hybrid work during the pandemic. The platform’s adoption skyrocketed across the workplace, education sector, and people’s personal lives.

    Zoom is expanding to its next frontier, making it possible to video conference from your car, in a collaboration with Tesla. According to Drive Tesla Canada, the collaboration was announced at the Zoomtopia 2022 event by Nitasha Walia, Zoom’s Group Product Manager, Meetings.

    While the announcement was light on details, the video provides a preview of the feature in action.

  • Zoom May Be Planning Email and Calendar Tools to Take On Office and Google

    Zoom May Be Planning Email and Calendar Tools to Take On Office and Google

    Zoom may be ready to move beyond video calling and collaboration, with possible plans to introduce email and calendar tools.

    Zoom is one of the leading communication platforms. Adoption of the company’s service expanded dramatically during the pandemic, and Zoom has been looking for ways to keep that momentum going and build on its existing base. According to The Information, via The Verge, the company may be planning to introduce email and calendar tools to better compete with Microsoft Office and Google Workspace.

    In many ways, the move makes sense. Slack was once the undisputed king of corporate messaging but has seen its user base eclipsed by Microsoft Teams. Much of that is due to the integration Teams offers with the rest of the Office suite. Zoom is no doubt keen to build out its own ecosystem, which would go a long way toward fending off defections to Teams or Google Meet.

    According to the report, the new features could launch as early as later this year. Needless to say, Zoom’s battle will just be getting started with the launch of those features, as neither Microsoft nor Google will take a challenge to their business lying down.

    Despite the difficulty in going up against Microsoft and Google, however, it be exactly what Zoom needs to do in order to evolve and stay relevant.

  • Zoom Is Taking on Slack and Teams With Zoom Team Chat

    Zoom Is Taking on Slack and Teams With Zoom Team Chat

    Zoom is looking to take on the top dogs in the corporate messaging space with a rebranding of its own messaging platform.

    Zoom became a household name as a result of the pandemic, expanding far beyond its enterprise roots. As the pandemic has waned, the company has been looking to build on its success and use that to gain a bigger share of the business communication market. Part of that plan is positioning itself as a video communications platform rather than just a video app.

    The latest step in that direction is renaming its separate collaboration platform from Zoom Chat to Zoom Teams Chat. The name better reflects the company’s ambitions, as well as distinguishes the platform’s chat and collaboration features compared to the chat features available in the standard Zoom app.

    Read more: Zoom Debuts Zoom Contact Center

    “We used to call it Zoom Chat,” explains Janine Pelosi, Chief Marketing Officer. “As of today, we are officially renaming it Zoom Team Chat, to usher in the future of persistent messaging and further enhance teamwork and collaboration. We’ve already made significant investments in Zoom Team Chat’s capabilities, and we’ll unveil even more enhancements later this month.

    “Chat is the backbone of collaboration in today’s hybrid and flexible work environments. It’s where teams track projects, build culture, and instantly and asynchronously collaborate. It’s where teams begin and end their workdays. And it’s more ingrained in our day-to-day than ever.”

    See also: Zoom Exec Sees Growth Post-Pandemic Thanks to Hybrid Work

    It’s clear from the description of the service that Zoom is targeting Slack and Microsoft Teams, hoping to leverage the success it has had over the past two years.

    “Team Chat brings together messaging, file sharing, third-party integrations, video, voice, and whiteboard in one place to simplify how you collaborate,” Pelosi adds. “When you need to elevate a chat conversation to a phone or video call or share an idea via whiteboard, you can do so at the touch of a button right in Zoom Team Chat.

    “Additionally, Team Chat is a valuable external communication tool. It provides a seamless and secure communication experience for external contacts, including consultants, vendors, clients, and more. A notice in the chat or channel “compose” message box even identifies when an external user is present.”

    Only time will tell if Zoom is able to compete successfully against Slack and Microsoft, but the company certainly has momentum and branding on its side.

  • PSA: macOS Users Should Update Zoom Immediately

    PSA: macOS Users Should Update Zoom Immediately

    Zoom has released an update to its macOS client that fixes a severe vulnerability, one that could give a user root access.

    Apple’s macOS is based on BSD Unix, inheriting a root user that has ultimate permissions. According to Zoom, a bug in the app could allow a non-root user to gain root access, representing a major threat to the computer’s security.

    The company has released an update that addresses the issue and all users are advised to update immediately.

    The Zoom Client for Meetings for macOS (Standard and for IT Admin) starting with version 5.7.3 and before 5.11.5 contains a vulnerability in the auto update process. A local low-privileged user could exploit this vulnerability to escalate their privileges to root.

    Users can help keep themselves secure by applying current updates or downloading the latest Zoom software with all current security updates from https://zoom.us/download.

  • Microsoft Takes Page From Rivals, Targeting ‘Holdout’ Businesses For Cloud Services

    Microsoft Takes Page From Rivals, Targeting ‘Holdout’ Businesses For Cloud Services

    Microsoft is taking a page from rivals in a bid to expand its cloud business, targeting “holdout” businesses that have yet to migrate to the cloud.

    Microsoft is currently in second-place in the cloud market, behind AWS and ahead of Google Cloud. The company is taking a more hands-on approach, according to The Information (by way of Seeking Alpha), investing $200 million to establish an acquisition team that will work to bring cloud holdouts onboard.

    The strategy is similar that employed by Amazon, Salesforce, and Zoom. Microsoft evidently wants to proactively go after these holdout companies in an effort to sew up their business before the company’s rivals do.

    Microsoft already has a major advantage over some other companies, thanks to its ecosystem of software and services that goes back decades. Emulating strategies that other successful companies have been using should help the Redmond giant even more, and may aid it in its efforts to close in on AWS.

  • Zoom Forecasts Lower Yearly Revenue Than Expected

    Zoom Forecasts Lower Yearly Revenue Than Expected

    Zoom disappointed analysts by forecasting lower fiscal 2023 revenue than Wall Street was expecting.

    Zoom became the poster child for remote work and videoconferencing. Once primarily a tool for the enterprise, the company and platform became a household name, as companies, churches, individuals, and families used it to stay connected.

    One of the biggest questions hanging over the company is how it would maintain its growth as things returned to normal. Zoom recently unveiled its Zoom Contact Center in an effort to get back to its enterprise roots and future-proof its growth.

    Unfortunately, according to Reuters, the company is still projecting it will miss Wall Street’s estimates for its fiscal 2023 revenue, causing the stock to slide roughly 12%. It remains to be seen if the company will be able to recapture its pandemic-fueled momentum.

  • Zoom Debuts Zoom Contact Center

    Zoom Debuts Zoom Contact Center

    Less than five months after calling off its attempt to purchase contact center provider Five9, Zoom has debuted its own Zoom Contact Center.

    Zoom announced in July 2021 that it was purchasing Five9 for nearly $15 billion in an effort to break into the contact center market. Zoom has always had its roots in the business and enterprise market before becoming a household name as a result of the COVID-19 pandemic, and the deal was seen as a way to refocus on those roots. That deal came up short, however, coming under a US national security review, and ultimately being abandoned in September 2021.

    The company has continued on with its own plans, unveiling Zoom Contact Center. According to Zoom, what sets apart its new service is a focus on video, as opposed to primarily audio.

    “Unlike most contact center technologies that are only optimized for voice, Zoom Contact Center is the first omnichannel contact center solution that is optimized for video and intentionally supports a robust suite of channels, such as voice and video (with SMS and webchat in beta for upcoming launch),” writes Sydney Sloan, Head of Product Marketing.

    The new product can be used as a standalone customer solution, or integrated with existing websites and applications. In addition, the solution is designed to be scalable, with customers only paying for the support they need.

    Companies are already reaping benefits from the new platform.

    With Zoom Contact Center, our contact center supervisors have the ability to organize service representatives based on skills, so when a member reaches out, we can now route their inquiries directly to experts that are equipped to handle their unique needs. A process that would previously require multiple service representatives can now be accelerated and streamlined into a single conversation. We’ve seen our overall call time and pick-up time improve significantly as we provide more efficient resolution and a better experience for our members.

    Chris Neal, Senior Vice President Operations, First Federal Credit Union

    Zoom Contact Center is already available in the US and Canada, with international support planned for later in 2022.

  • Hot Mic: Zoom Fixes Mac Bug That Left Mic On

    Hot Mic: Zoom Fixes Mac Bug That Left Mic On

    Zoom has released an update that fixes a potentially embarrassing bug, one that leaves the computer’s mic on.

    macOS Monterey includes additional privacy features, including one that turns on an orange light to indicate the microphone is active. According to 9to5Mac, users have been complaining since December that the light would stay on even after a user’s Zoom meeting was over.

    Zoom has finally released an update that addresses the issue.

    We experienced a bug relating to the Zoom client for macOS, which could show the orange indicator light continue to appear after having left a meeting, call, or webinar. This bug was addressed in the Zoom client for macOS version 5.9.3 and we recommend you update to version 5.9.3 to apply the fix.

    All Mac users are encouraged to update as soon as possible.

  • Zoom Acquires Liminal Assets to Power Virtual Events

    Zoom Acquires Liminal Assets to Power Virtual Events

    Zoom is continuing to go all-in on virtual meetings and events, purchasing assets from Luminal to help power its evolution.

    Zoom became a household name as a result of the pandemic, a far cry from its previous roots in the enterprise. The platform is used in the workplace, in schools, in churches, and in countless homes, as people work, learn, worship, and socialize remotely.

    The company also recognizes that the future of events is likely a combination of in-person and virtual attendance, and is moving forward with its efforts to address those needs, according to the company’s blog.

    Like the future of work, we believe that the future of events will include a combination of virtual and in-person formats. Whether it is a large trade show, corporate summit, internal event or online classes, our customers will need a holistic solution that provides them with what they need to confidently build, host and manage virtual and hybrid events.

    Zoom has purchased key assets from Liminal, assets that will help it better power these hybrid-style events.

    As part of our ongoing efforts to offer these solutions, we are pleased to announce that we recently acquired certain assets from Liminal, a startup company that offers event production solutions built largely on Zoom’s SDK. Two of Liminal’s co-founders, Andy Carluccio and Jonathan Kokotajlo, will also join Zoom. Liminal’s solutions, including their ZoomOSC and ZoomISO apps, will help bridge Zoom with traditional and emerging event control applications and hardware to help theaters, broadcast studios, and other creative organizations address complex technical production needs, and collaborate and create online effectively.

  • GlobalData: Communication & Collaboration Market Worth $309 Billion by 2025

    GlobalData: Communication & Collaboration Market Worth $309 Billion by 2025

    The communication and collaboration (C&C) market will be worth $309 billion by 2025, driven largely by hybrid work and AI.

    The COVID-19 pandemic has fueled a massive change in the workplace as companies the world over sent their employees home to work remotely. Despite multiple attempts to return to the office, many companies have ended up postponing a return indefinitely as new COVID variants have risen.

    The shift to remote work has had a transformative impact on the C&C market, making platforms such as Slack, Microsoft Teams, Zoom, and others indispensable tools.

    According to GlobalData, that trend will continue, with communications platforms experiencing the highest growth rate, a CAGR of 15% between 2020 and 2025. Enterprise social networking and collaboration will grow at a CAGR of 14%.

    “Competition is raging in the communications platforms segment, which is already the fastest growing part of the C&C market, with many companies — from big tech companies such as Microsoft, Google and Cisco to cloud-native providers such as Zoom, RingCentral and Salesforce — all battling for dominance,” says Laura Petrone, Principal Analyst in Thematic Research at GlobalData.

    “The pandemic has made competition in the C&C market even fiercer,” Petrone continues. “Today, as we shift to a hybrid model of working, vendors are rushing to provide the appropriate collaboration tools to enable staff to work from their chosen location. Those companies operating in the C&C market who are building their artificial intelligence (AI), augmented reality (AR), and virtual reality (VR) capabilities will be the most successful, as such technologies will be critical in the emerging hybrid workplace.

    “Augmented versions of collaboration tools, where people can display digital files and whiteboards inside the virtual space, are increasingly becoming commonplace. The likes of Meta and Microsoft are also championing the metaverse as the ideal environment to support hybrid working. However, the metaverse space will likely be exposed to potential data privacy violations, as it will involve processing a significant amount of personal data, including biometrics. Also, it remains to be seen whether office workers, many of whom are already struggling with Zoom fatigue, will find it appealing to interact with digital avatars in the corporate metaverse.”

  • Zoom Exec Sees Growth Post-Pandemic Thanks to Hybrid Work

    Zoom Exec Sees Growth Post-Pandemic Thanks to Hybrid Work

    Zoom is one of the companies that has benefited most from pandemic-fueled workplace changes, and sees that continuing post-pandemic.

    Zoom was one of many videoconferencing platforms vying for customers before the pandemic, although with a focus primarily on the enterprise. Once COVID-19 swept the globe, however, the company became a household name as companies, schools, churches, and families turned to the platform to stay connected.

    Some experts have wondered how the company will sustain its meteoric growth post-pandemic, but at least one executive doesn’t think that’s an issue. 

    Ricky Kapur, head of Asia Pacific at Zoom, told CNBC that hybrid work will continue to drive growth.

    “I think there are three big shifts that are happening post-pandemic that businesses are investing in and that’s spurring our growth and relevance,” said Kapur.

    “Employees are demanding flexible work arrangements and the ability to work frictionless, irrespective of where they are,” Kapur added.

    “Whether it’s a retail experience, the ability to live feed into the store and speak with a live person — see a product, have a real conversation, and then make a purchase decision. Consumers are expecting that from companies,” he continued.

  • Verizon Updates BlueJeans to Support Remote Learning

    Verizon Updates BlueJeans to Support Remote Learning

    Verizon has announced an update to BlueJeans, one that brings support for remote learning.

    BlueJeans is the Zoom competitor that Verizon bought in April 2020, at the outset of the pandemic. The company has since been integrating the platform in its various services, striking deals for other companies to support it and expanding its support for other industries, such as Telehealth.

    In the latest update, Verizon is adding Remote Learning to BlueJeans’ capabilities.

    “Teachers are telling us they’re lost, and they’re struggling to keep students engaged in today’s live virtual setting,” said Amy Jefferson, Head of Americas Revenue and Growth, BlueJeans by Verizon. “Having to spend time playing administrator and technical support expert is minimizing their ability to think through compelling, interactive ways to deliver the curriculum virtually. By bringing together our comprehensive education, collaboration and training features into one consolidated experience, we’re making it easy for teachers to operationalize their learning environment so they can go back to focusing on what matters most—educating students.”

    The new Teacher Dashboard is designed to provide an instructor with the various classroom management tools they need. Remote Learning features include student rosters, customizable layouts, flexible views, floating chats and teaching apps.

    Teachers and organizations can learn more at https://www.bluejeans.com/use-cases/education.

  • Cisco Webex Go Improves Mobile Experience for Hybrid Work

    Cisco Webex Go Improves Mobile Experience for Hybrid Work

    Cisco is launching its Webex Go phone service, designed to streamline hybrid and remote workers’ workflow, eliminating the need for multiple devices.

    Webex is a popular videoconferencing application that Cisco has offered for years. Although Zoom gets the lion’s share of public attention, and has become a household name as a result of the pandemic, Webex is widely used in the corporate and enterprise markets.

    Cisco is working to make it even easier for hybrid and remote workers to get the most from Webex by eliminating the need for multiple devices. Instead, enterprise-grade Webex features can be added to a user’s personal phone as a dedicated business line.

    “The past year has further heightened the need for a maniacal focus on delivering an experience that delights users,” said Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration. “Our innovations released today enable enterprises to be closer to their customers than ever, helping them deliver the best possible customer experience across all channels in real time.”

    Cisco hopes to make Webex Go available in the first half of 2022.

  • Disney and Facebook Execs Raise Funding for Live Video Startup 100ms

    Disney and Facebook Execs Raise Funding for Live Video Startup 100ms

    Execs from Disney and Facebook have raised $4.5 million for their live video infrastructure startup, 100ms.

    The global pandemic has brought videoconferencing front and center, as remote and hybrid work have transformed the workplace. For many companies, that has involved relying on Zoom, Teams, Slack or another platform.

    100ms is working to make it easy for a company to add live video to their own apps in a matter of hours, providing the infrastructure necessary.

    “Being a video engineer all my life, I understand the complexity of adding live video at scale. For a long time, this infrastructure has only been available to very few developers. We started 100ms to build live video infrastructure for the world. Our SDKs are supported on all platforms including ios/android/web and are equipped to build high quality video along with all the edge cases in just a few lines of code. Our infrastructure is designed to handle the scale and offers super low latency across the world,” commented Kshitij Gupta, co- founder and CEO, 100ms.

    Aniket Behera, co-founder and COO added: “Zoom is getting unbundled. Huge markets are being unlocked which are now leveraging white labelled video/audio – edtech, telehealth, gaming retail, fitness, audio rooms among others. 100ms aims to be the infrastructure layer for all these industries.”

  • Zoom and Five9 Mutually Terminate Their Merger

    Zoom and Five9 Mutually Terminate Their Merger

    Zoom and Five9 have called off their deal, in which Zoom would purchase Five9 for $14.7 billion.

    Zoom announced it was purchasing Five9 in July. Five9 is one of the leading cloud contact center providers. The deal was originally slated to complete in the first half of 2022, but the two companies have mutually ended the agreement.

    “While we were excited about the benefits this transaction would bring to both Zoom and Five9 stakeholders, including the long-term potential for both sets of shareholders, financial discipline is foundational to our strategy,” said Eric S. Yuan, Chief Executive Officer and Founder of Zoom.

    While Yuan emphasizes “financial discipline” as a motive for ending the agreement, the deal was already under US national security scrutiny. At the same time, Yuan emphasized Zoom’s ongoing commitment to the contact center market.

    “The contact center market remains a strategic priority for Zoom, and we are confident in our ability to capture its growth potential,” Yuan continued. “At Zoomtopia, we announced the Zoom Video Engagement Center, our cloud-based contact center solution, which will launch in early 2022. Video Engagement Center will be a flexible, easy-to-use solution that connects businesses and their customers. We are building this new solution with the same scalability and trusted architecture that has made Zoom the platform of choice for businesses around the world. We also plan to maintain our valued existing contact center partnerships with companies like Five9, Genesys, NICE inContact, Talkdesk, and Twilio. We remain focused on driving long-term value creation for Zoom shareholders and delivering happiness to our customers through our broad-based communications platform including unified communications, developer, and events solutions.”

  • Zoom’s Five9 Purchase Under National Security Review

    Zoom’s Five9 Purchase Under National Security Review

    Zoom’s purchase of Five9, a leading intelligent cloud contact center provider, is undergoing a US national security review.

    Zoom announced in July that it was purchasing Five9. Zoom has its roots in the enterprise market, before becoming a household name as a result of the COVID-19 pandemic. Looking to the post-pandemic market, Zoom is gearing up for a renewed focus on the enterprise market, making Five9’s contact center solution a natural fit.

    The deal has come under US national security scrutiny as a result of Zoom’s perceived ties to China. The company’s CEO, Eric Yuan, was born in China despite being a US citizen. The company courted controversy in the early days of the pandemic by routing data through servers in China, including data for calls originating in North America. As a result of the backlash, the company added the ability for paid customers to choose which region their data flows through.

    These concerns, however, were enough to spark additional scrutiny, especially since Five9 is a California-based telecommunications company. The Federal Communications Commission is an interagency committee tasked with protecting US telecommunications, and the DOJ requested it review the deal “to determine whether this application poses a risk to the national security or law enforcement interests of the United States.”

    Despite the setback, Zoom told The Hill it still expects the deal to close in the first half of 2022.

    “The Five9 acquisition is subject to certain telecom regulatory approvals,” the company told The Hill. “We have made filings with the various applicable regulatory agencies, and these approval processes are proceeding as expected.”

    “We continue to anticipate receiving the required regulatory approvals to close the transaction in the first half of 2022,” the spokesperson continued.

  • Salesforce Competed With Zoom to Acquire Five9

    Salesforce Competed With Zoom to Acquire Five9

    Zoom made headlines in July when it announced it was purchasing Five9, despite apparently having competition from Salesforce.

    Five9 is a leading intelligent cloud contact center provider, making it natural fit for Zoom. Zoom’s roots were primarily in the enterprise before the pandemic made the company a household name and Five9 will help it bolster its services in that core market.

    According to an SEC filing, Zoom was not alone in trying to acquire Five9, with another company also interested in a deal. While the filing doesn’t reveal who that company was, according to Business Insider, RBC analysts believe it was Salesforce.

    Salesforce recently acquired Slack and has been very vocal in its goal of creating a “digital HQ” to help companies reinvent their productivity. Salesforce itself has been one of the most open in embracing hybrid and remote workflows, and clearly sees pandemic-fueled workplace changes as a long-term factor.

    Given that Salesforce was not able to complete a deal with Five9, it will be interesting to see if the company tries to snap up one of its competitors.

  • Zoom Settles Class Action Privacy Lawsuit for $85 Million

    Zoom Settles Class Action Privacy Lawsuit for $85 Million

    Zoom has agreed to settle a class action privacy suit for $85 million over missteps the company made early in the pandemic.

    Few companies have benefited as much or become so synonymous with pandemic-fueled remote work and learning as Zoom. Once a company that focused priorly on the enterprise, Zoom has become a household name, used across industries and demographics.

    Unfortunately, its meteoric growth came with some major growing pains. The company overstated the level of encryption it provided; it used an SDK that sent data to Facebook without users’ permission; and it failed to provide the necessary security to prevent Zoom-bombing. The missteps were severe enough to prompt the company to enact a 90-day moratorium on new features until security issues could be addressed.

    The company was the target of a number of lawsuits over the missteps, lawsuits which were consolidated into a single class action suit. Zoom has now agreed to settle and make changes to improve its security even more, according to ZDNet.

    Among the changes the company will make is improved notifications to better inform users when a host uses a third-party application, as well as inform users who can access user information and content.

    The plaintiffs are also requesting their legal fees be paid, which would add an additional $21.25 million to the settlement.