WebProNews

Tag: tools

  • Facebook Launches Video Storytelling Tool For Businesses

    Facebook Launches Video Storytelling Tool For Businesses

    As previously reported, Facebook announced that it has surpassed the 3 million active advertiser milestone, just six months after announcing the 2.5 million mark.

    Read this for a look at the improvements Facebook has made to its ad offerings in that time.

    In announcing the new milestone, Facebook also launched a new video storytelling tool for businesses called Your Business Story. The company says the tool “makes it easy to create a video that shows what your business brings to the world. Because we believe the best way to tell the story of three million businesses is to empower each one to share their own.”

    There’s a site here where you can go to create your own video.

    “In a few steps, make a video that tells people what your business brings to the world. Every business has a story. Let’s celebrate yours,” Facebook says.

    You can also see sample videos at the site.

    Mark Zuckerberg said in an earnings conference call in January that there are over 50 million small businesses now using pages on Facebook.

    Over 70% of businesses using Facebook ads are from outside of the U.S.

    Image via Facebook

  • Google Launches Add-Ons For Docs And Sheets

    Google announced the launch of add-ons for Google Docs and Sheets. These are third-party apps that add features to the programs.

    You’ll find an “add-ons” menu at the top of your screen when you have a document or spreadsheet open. From there you can browse available add-ons by going to “get add-ons”. There is also an option to manage the ones you’ve already got. Once you install one, it will be available across all documents and spreadsheets (only in the new Google Sheets).

    So far, available add-ons include: EasyBib (for automatic bibliography); Workflows (automated approvals); Avery Label Merge (address labels and name badges); Table of Contents; HelloSign (secure electronic signatures); Thesaurus; Track Changes (review and approve changes made to documents); Messenger (discuss and see changes to documents); Lucidchart (diagrams); Supermetrics (business reporting system for analytics, social media, and online marketing); Kaizena Shortcut (makes Kaizena compatible with teacher workflow automation tools); HelloFax (send and receive faxes online); Translate (use Google Translate to translate text in documents); VexTab Music Notation (add music notation, drum notation and guitar tab to documents); Gliffy (diagrams); SeamlessDocs (complete and esign documents); Charts; Ultradox Template Editor (generate, send and print personalized documents); PandaDoc (add legally binding electronic signature to Google Docs); MindMeister (turn bullet point lists into mind maps); Social Drop (connect docs to social media, keep track of retweets/favorites); Twitter Curator (find and collect tweets inside docs); Uberconference (create conference calls with all document viewers); WebSequenceDiagrams; DocumentMerge (produces multiple docs from single template); Abbreviation list (define and automatically generate table of abbreviations); Template Gallery; Merge by MailChip (send email directly from doc); iRise Requirements (load visualizations into docs); Consistency Checker (check consistency of formal docs); ProWritingAid (check for consistency, plagiarism, acronyms, cliches, redundancies, grammar mistakes, etc.); Highlighting Tools; Easy Header and Footer; and Maps for Docs.

    Take a look at what some of these can do:

    Google says there are “lots more” of these on the way.

    Image via Google

  • Google Now Has A Tip Calculator In Search

    Google revealed in a Google+ post on Friday that it has a tip calculator tool that you can access when you enter a question about what a tip should be on a bill of a certain amount.

    It also works if you enter something like “how much should i tip on a 25 dollar bill”.

    You can also bring the tool up if you simply search for “tip calculator”.

    Pretty convenient.

    [h/t: Google Operating System]

  • Google’s New Databoard Lets You Create Custom Infographics

    Google has just unveiled a nice little data sharing tool for businesses that aims to keep up with the latest data available from studies Google chooses to include. It lets you easily get right to the data points you’re looking for, and share them with others in visually appealing ways.

    The tool is called the Databoard for Research Insights, and taps into the company’s most recent research. While it only includes a handful of studies right now, Google intends to update it with new research frequently.

    “It’s important for businesses to stay up to date about the most recent research and insights related to their industry. Unfortunately — with so many new studies and with data being updated so often — it can difficult to keep up,” writes Google mobile marketing manager Adam Grunewald in a blog post. “To make life a bit easier, we created the Databoard for Research Insights, which allows people to explore and interact with some of Google’s recent research in a unique and immersive way.”

    It would be nice if Google partnered with some of the leading research firms to expand this tool, but even with Google’s own research alone, it’s pretty cool.

    The tool has easy sharing access for individual data points, which is nice, because it means you can get right to the exact point you wish to reference rather than pointing your friends or colleagues to an entire study for them to wade through. Sharing options include Google+ (of course), Facebook, Twitter and email. Curiously, LinkedIn is absent, which to me seems like the most obvious sharing destination for a professional-minded tool of this nature, but hey, it’s not like you can’t just paste a link over on LinkedIn itself. There is an easy “copy URL” option on each data point.

    Databoard

    While the individual data point sharing is a nice convenience, the best part of the tool is the “Add to Infographic” feature. Again, this would be more helpful if it included more than just Google research, but will no doubt get more useful if Google does indeed update the tool frequently with new data. You can add any data point to create a custom infographic to suit your needs.

    Build Your Infographic

    “Most research studies set out to answer a specific question, like how people use their smartphones in store, or how a specific type of consumer shops,” says Grunewald. “This means that businesses need to look across multiple pieces of research to craft a comprehensive business or marketing strategy. To address this need, the Databoard allows users to curate a customized infographic out of the charts or data points you find important across multiple Google research studies. Creating an infographic is quick and easy, and you can share the finished product with your friends or colleagues.”

    The Databoard is optimized for consumption via desktop, tablet or smartphone.

  • Google Offers Webmasters Tools To Get Content In Knowledge Graph, Google Now

    Google has launched two new tools for webmasters to provide the search engine with structured data from their sites.

    For one, Google’s Data Highlighter now supports eight types of structured data, including: events, products, local businesses, articles, software applications, movies, restaurants, and TV episodes.

    “With Data Highlighter, webmasters don’t even need to change their site’s HTML,” explains product manager Justin Boyan. “Instead, they can just point and click with their mouse to ‘tag’ the key fields on a few sample pages of their site. Google learns the pattern of the fields and applies it to similar pages on the site, so all their information can be understood.”

    More on Data Highlighter here.

    The other tool is the Structured Data Markup Helper.

    “As with Data Highlighter, one simply points and clicks on a sample web page to indicate its key data fields,” says Boyan. “Structured Data Markup Helper then shows exactly what microdata annotations to add to the page’s HTML code. We hope this helps give HTML authors a running start with adding structured data to their sites, in turn making search results more meaningful.”

    These tools should help webmasters stay current with the evolution of Google into products like Knowledge Graph and Google Now, while also potentially improving these Google offerings themselves.

    “When Google understands a website’s content in a structured way, we can present that content more accurately and more attractively in search,” says Boyan “For example, our algorithms can enhance search results with ‘rich snippets’ when we understand that a page contains an event, recipe, product, review, or similar. We can also feature a page’s data as part of answers in search from the Knowledge Graph or in Google Now cards, helping you find the right information at just the right time.”

    You might also be interested in this recent Google talk about integrating Google’s Knowledge Graph data into your own apps.

  • Google Combines Keyword Tool, Traffic Estimator Into Keyword Planner

    Google Combines Keyword Tool, Traffic Estimator Into Keyword Planner

    Google has combined the Keyword Tool and the Traffic Estimator into one tool called the Keyword Planner.

    “Behind every successful AdWords campaign are well planned out keywords and ad groups,” says AdWords product manager Deepti Bhatnagar. “In the past, you may have relied on tools like the Keyword Tool and Traffic Estimator to identify new keywords and ad groups, get traffic estimates, and choose competitive bids and budgets. Over time however, we’ve heard from you that having two tools for search campaign building was cumbersome.”

    “We’re constantly working to simplify the process of building campaigns, and today we’re happy to announce the launch of a new tool, Keyword Planner, which combines the functionality of the Keyword Tool and Traffic Estimator into a smooth, integrated workflow,” says Bhatnagar. “You can use Keyword Planner to find new keyword and ad group ideas, get performance estimates for them to find the bid and budget that are right for you, and then add them to your campaigns.”

    The tool also comes with some new features, including the ability to find new keyword and ad group ideas by “multiplying” keywords (combining two or more lists to generate new keywords. It will now let you target individual cities and regions within a country.

    It also lets you add keyword and group ideas to a “plan,” which Google describes as a shopping cart of ideas that you can add to a current or new campaign.

    For more on plans and on the tool in general, read this.

    The Keyword Tool and Traffic Estimator will be sunsetting in about sixty days.

  • Yelp Launches Revenue Estimation Tool

    Yelp announced the launch of a new “revenue estimator” tool, which lets local businesses compare their Yelp-driven business to the national average as found in a recent Boston Consulting Group study. According to that study, local businesses with free Yelp accounts saw $8,000 in annual revenue from Yelp. For advertisers, it was $23,000.

    This new free tool does the math by multiplying customer leads sent from Yelp each month by the business’s average revenue per customer lead,” explains Yelp in a blog post. We’ve also included the average spend per customer for each business category for reference, based on the BCG study.”

    Yelp Revenue Estimator

    “We think this new tool will be helpful to business owners for two reasons,” the company adds. “First, it helps quantify the revenue opportunity Yelp is already sending to each business. Second, it establishes a revenue baseline for prospective advertisers, from which they can later evaluate the impact of their investment in Yelp Ads.”

    Business owners can use the tool when they log in to Yelp.

    This isn’t the only new calculation tool out there available for businesses. Google just launched one too. This one helps you calculate the value of mobile for both online and offline conversions.

  • Google Launches Tool To Help You Calculate Mobile Value

    Google Launches Tool To Help You Calculate Mobile Value

    Google announced the launch of a new initiative to help marketers better understand the impact of mobile on their businesses both online and offline. It’s called Full Value of Mobile, and has a page on Google’s “GoMo” site here.

    The page has a calculator, which helps businesses consider online and offline conversions by rethinking conversion paths. The calculator lets you enter data manually or upload your Google Click Type report.

    Full value of mobile

    “We live in a world of constant connectivity, where mobility is bridging the digital and physical worlds,” says Johanna Werther, Head of Google’s Mobile Ads Marketing. “With smartphones in hand, people are taking a variety of online and offline actions, like calling a business, downloading an app, looking for directions to a store, or starting research that leads to a purchase on another device. We’re working hard to account for these new paths to purchase in AdWords, like the recent addition of calls as conversions to AdWords reporting. Still, with more work to be done to improve measurement tools, most marketers still account only for sales happening on a mobile site and aren’t seeing the full picture.”

    “This new consumer behavior is now the norm, with a recent study showing that nearly three of ten mobile searches result in visiting a store, calling a business, or making a purchase online,” adds Werther. “Some smart marketers are already investing in understanding how mobile drives sales through these new customer paths. For example, adidas, in partnership with their agency iProspect, felt that mobile was converting in ways beyond their mobile website, so they created a simple yet powerful attribution model to understand how mobile is driving customers into stores. As a result, adidas found that each click on their store locator button was worth $3.20, which has changed the way they view their digital investment.”

    You can look at that case study here, if you like.

    In addition to the calculator, the Full Value of Mobile site includes videos that illustrate mobile conversion paths, case studies, which highlight proven mobile strategies, and tips for measurement. Google says the step-by-step wizard for uploading data with the calculator amounts to about a thirty-minute process.

  • This Wooden Spoon Doubles as a Stylus

    This Wooden Spoon Doubles as a Stylus

    In products that are so simple that they’re kind of genius news, I’m probably going to spend a few bucks and grab this new wooden spoon/stylus for my kitchen.

    As sites like CHOW, Food 52, and even All Recipes as well as apps like Epicurious continue to replace traditional recipe books for many home cooks, sticky, contaminated iPads and other touchscreen devices become more and more of a problem.

    For $7, you can avoid most of this hassle. Meet the ispoon kitchen stylus, a wooden spoon that doubles as a stylus for your in-kitchen touchscreen-using needs.

    Just imagine: You grab a handful of ground beef and throw it in the skillet. You grab your wooden spoon to start breaking it up. Oh crap, how much cumin was I supposed to put in there? Now you can either wash your hands, or you can just flip over your spoon and tap your screen to find your answer. Hooray! No more E. coli on your iPad!

    Sure, you could wash or wipe your hands between contacting your cooking ingredients and checking the recipe on your iPad. In this regard, this isn’t an essential product. But damnit, it’s cool and I want it.

    [Umbra via Gizmodo]

  • IBM: New Software Helps Enterprises with Mobile & Cloud Computing

    IBM: New Software Helps Enterprises with Mobile & Cloud Computing

    During the recent IBM Impact 2012 Conference, the company made several announcements. Among them were the company’s introductions of new software systems primarily focused on mobile and cloud computing.

    Paul Brunet, VP of IBM Application and Integration Middleware IBM announced its Mobile Foundation, which is an effort geared toward helping enterprises capitalize on the entire mobile environment. As Paul Brunet, the Vice President of IBM Application and Integration Middleware, explained to WebProNews, this type of system is especially important given mobile’s dominance across the board. IBM studies show that the current $22 billion mobile market is expected to grow to $36 billion by 2015.

    With this foundation, IBM focuses on the parts that enterprises concentrate on as well, which are scalability and security.

    “There’s this middle ground of all the things that really make it scalable, reliable, secure… and that’s really what IBM is focused around in regards to delivering the mobile foundation,” said Brunet.

    The mobile foundation is built on IBM’s acquisition of Worklight but expands it to include the company’s WebSphere Cast Iron capabilities. As a result, organizations have the ability to build and connect applications to the cloud or other internal apps. Furthermore, Brunet told us, they have a stronger control over the communication and ideas that go out through the apps and mobile devices.

    IBM also announced new elements to its PureSystems family of expert integrated systems. According to Brunet, IBM is hoping to reduce the costs and complexities associated with IT and application development with this new offering.

    “The family of PureSystems really looks at integrating the hardware through networking, through storage – all the way to the middleware to the integrated management,” he said.

    At this point, many organizations are spending 70 percent or more on management and maintenance costs. Brunet told us that IBM is trying to change this trend by allowing businesses to get new services to their clients while also optimizing and driving greater efficiencies in their IT departments. The company has created “patterns of expertise” for streamlining these processes and is also enabling its clients to build their own patterns.

    “Harnessing these patterns and making sure that a client… who might typically take anywhere from 3-4 weeks to deploy one of these environments… is really allowing them to do it in a number of hours,” explained Brunet.

    Ultimately, he said that IBM wants to alleviate workloads in order for enterprises to focus on making their products and services better.

    IBM’s new software systems are currently available.

  • Interview: More Than 50% of Site Traffic May Be Hackers or Spammers

    How secure is your website? It’s a scary thought when you think about it, especially given all the attacks that have risen up in recent years. Last year, well-known websites such as Sony, Epsilon, and even government sites were hacked.

    Marc Gaffan, Co-founder and VP of Marketing and Business Development at Incapsula The sad part of this is that, according to Marc Gaffan, the Co-founder and VP of Marketing and Business Development for web security firm Incapsula, since these well-known companies are falling victim to attacks, it makes small to medium-sized businesses that much more susceptible to breaches. As he explained to us, hundreds and thousands of SMBs are attacked on a daily basis.

    “You’re no longer too small to be a target,” he said.

    “That’s the big change or the shift in the paradigm that we’ve seen over the last year,” he added.

    What are you doing to make sure your site is protected? Let us know.

    Incidentally, Incapsula released a report that found 51 percent of traffic to websites is non-human. While some of this non-human traffic may be from Google, Yahoo, and other credible sources, the report found that 31 percent of it could be harmful to businesses. In other words, this 31 percent of traffic could be hackers, scrapers, spammers, spies, and other unwanted visitors.

    Most businesses rely on their Google Analytics to find out where their traffic comes from. However, Gaffan said that businesses need to be aware that these other statistics exist as well that could hurt them and their customers.

    Also, the question of, “Is all traffic good traffic?” becomes an issue since some of the traffic may be unwanted but not directly harmful. Gaffan compares this scenario to a person that comes into your backyard repeatedly but doesn’t bother anything. Since most people would be uncomfortable in such a situation, Gaffan believes businesses should have the same feeling in regards to their website.

    He told us that businesses should put measures in place to prevent this unwanted traffic from coming to their site.

    “They should have tools in place that would let the Googles and Bings and Yahoos and all the other legitimate services that need to access their website, access their website,” he said. “Anyone that has no legitimate business at their website, should be kept out.”

    Incapsula takes security issues very seriously and tries to help businesses by providing a set of tools that helps with both direct and indirect breaches. The company enables businesses through its Bot Access Control capability to see and control whomever comes to their site.

    Gaffan said the tools allow businesses to keep their websites clean of any harmful and potentially harmful visitors.

    Incapsula also recently partnered with the Payment Card Industry (PCI) and security service providers in order to help online merchants. This is an important move for businesses because, if they don’t meet the PCI regulations, they could lose their ability to process credit card payments.

    Gaffan believes this effort is another step in helping small to medium-sized businesses protect themselves and their customers.

  • Interview: Tello Launches Customer Service Tool For Business & Raises $2.7 Million

    A greater emphasis has been put on customer service as a growing number of consumers provide reviews and feedback to businesses on their mobile devices. In addition, companies such as Zappos have set the bar really high in terms of customer expectations.

    The most recent American Express Global Customer Survey reports that 70 percent of Americans are willing to spend an average of 13 percent more with companies they believe provide the best service. Also, as many as 78 percent of consumers have actually stopped a transaction after experiencing bad customer service.

    How much emphasis do you put on customer service? Let us know in the comments.

    SaaS and mobile application company Tello has given consumers the ability to review businesses since its inception, but it is now also offering a service called Tello for Business that gives companies the opportunity to respond to these issues in real-time. Businesses get email or text notifications of the users’ feedback and can respond instantly to both positive and negative issues.

    “We give them the opportunity at least to have a voice in the conversation as opposed to what you might see up on Twitter or Facebook or existing media platforms,” said Tello CEO Joe Beninato.

    “It’s not just a blank comment form that you find on many websites today,” he went on to say. “It’s the ability for the business to get the feedback quickly and then actually respond to it.”

    As he explained to WebProNews, the platform is designed for both large and small businesses and provides a set of dashboards of that allows businesses to see how they’re performing. The analytics, specifically, offer insights on the most recent ratings, employees, and internal data from the business as a corporation as well as from individual locations.

    Beninato said such a tool is necessary for businesses as the emphasis on strong customer service is only growing. In the past, businesses could essentially hide behind a marketing page with approved testimonials. However, this is not the case anymore.

    “Businesses are really waking up to the fact that… consumers can go online and pretty much say anything at anytime of day,” he said.

    In terms of pricing, a basic form of Tello for Business is free for businesses with up to three locations. But, for businesses that want to use the messaging and analytics functions through four or more locations, the service is $99 per month for each location.

    Beninato did point out that Tello is willing to work with large organizations to create customized packages to accommodate their needs.

    In addition to Tello for Business, the company also announced that it has raised $2.7 million in funding. True Ventures and Bluepen Capital led the Series A round of financing.

    Beninato told us the funding would be used to grow the company, and particularly, expand its engineering, design, and sales staff.

    “It was really great today to start to see revenue come in,” he said. “It’s a big milestone for a company like ours to go from having built a product to now going to revenue, and then, hopefully, someday going to profitability.”

    Could you see your business utilizing Tello’s new platform? Let us know.

  • EXCLUSIVE: Salesforce Talks Desk.com, Its New Customer Service Platform

    EXCLUSIVE: Salesforce Talks Desk.com, Its New Customer Service Platform

    Earlier this week, Salesforce announced the launch of a new customer service platform called Desk.com. The service is cloud-based and integrates social media as well as traditional channels including email and phone.

    Alex Bard, Vice President and General Manager of Desk.comAccording to Alex Bard, the Vice President and General Manager of Desk.com, Salesforce developed the platform because it recognizes the challenges businesses have with customer service.

    What’s the biggest challenge your business faces over customer service? Please share.

    As Bard explained, Salesforce talked with thousands of businesses about their customer service needs. What they found was that these businesses want a customer service platform that is social, mobile, and simple.

    “In today’s world, really the driving factor is the customer, and the customer is now social… the customer is now mobile… and the customer is global,” he said.

    Social has quickly become an important component to businesses because it is such an integral part of everyday life. Simply put, it creates an ideal channel for reaching masses of people. Companies such as Southwest Airlines and Budweiser recognize this and have utilized social channels to handle and defuse any damaging situations.

    “That pressure is forcing big companies and small businesses to revisit their tools and process and, really, philosophy around customer support,” said Bard.

    He went on to say that investing in social was just as important as investing in traditional methods.

    The mobile capability that businesses need is also very important because customer service issues happen any time during the day or night.

    “For these businesses, business doesn’t stop when you leave the office,” said Bard.

    Therefore, businesses need to be able to address these issues no matter where they are.

    To answer the simplicity factor, Bard said Desk.com can be set up very quickly and doesn’t need IT help.

    “[Desk.com] helps you capture all your interactions across these channels – social and traditional – it’s got a mobile aspect that helps you carry your help desk with you no matter where you go… and finally, it literally takes just minutes to set up,” Bard summed up.

    Desk.com is geared toward small and medium-size businesses and also provides overall management capabilities such as easy reporting. As for pricing, the first seat is free, but every subscription added after that is $49 per month.

    Do you see Desk.com helping to meet your customer service needs? Let us know.

  • WordPress.com Chrome Extension Launched

    WordPress.com Chrome Extension Launched

    WordPress announced the launch of a new WordPress.com Chrome extension which gives you access to a number of WordPress.com features and notifications while you’re away from WordPress.com. This should prove to be pretty handy for a lot of bloggers.

    Users will get notifications anytime they get a new follower or like.

    Wordpress Chrome extension

    When you have the extension installed, it will display a follow button whenever you’re on a site with RSS feeds, so you can easily follow it from your WordPress.com account. This includes not only WordPress sites, but blogs on Blogger, Tumblr, etc.

    There’s a “press this” button, which lets you quickly post content to your blog without having to actually go to it. This gives you a box that looks like this:

    Wordpress Chrome extension

    It will even let you post an excerpt of text with a link by highlighting what you want to post before you click the button. Like I said: handy.

  • Content Curation: What Does it Take to Be Successful?

    WebProNews had a little Q&A with Kate Brodock, the Executive Director of Digital and Social Media at Syracuse University about content curation on the web. She will be giving a talk on this subject at BlogWorld next week, but we decided to pick her brain ahead of the talk, as this subject is one that only continues to become more important to the web as consumers are bombarded with endless information from so many different web channels.

    WebProNews is partnering with BlogWorld and New Media Expo, the world’s first and largest new media conference, in an effort to broadcast how new media can grow your business, brand, and audience. BlogWorld takes place November 3-5 in Los Angeles and includes speakers such as Kate Brodock. Stay tuned to WebProNews for much more exclusive coverage.

    Answers to the following questions are Brodock’s .

    What does it take to be successful in content curation?

    “It comes down to a few key processes. You need to have good aggregation tools in place to gather and filter information. You then need to have a way to centralize and showcase that information in a way that communicates to your audience effectively. Lastly, in most cases – especially those involving gathering information from digital, user-driven sources, you’ve got to nail down the verification of that info. While in many ways curation has become easier, it’s also become harder to sift through and find the reliable and factual sources.”

    “What are the best tools available right now for content curation and why?

    A few of my favorites: Storify.com, for a centralization tool. I use it a lot, for various purposes, and they actually just launched a bunch of major changes yesterday, I’ve played around with them and it’s a great improvement on many levels. In terms of aggregation, I’m a Google Reader person, but I’ve also started playing around with pearltrees.com lately. It’s as if you mind-mapped your RSS feed list. Very neat concept. A few others that stick out are the Zite and Flipboard apps for iPad for content discovery. Depending on what needs you have, blogging platforms like Posterous and Tumblr make it easier for teams to curate and centralize third-party content as well.”

    “In your opinion, who is doing content curation right on the web?

    In terms of media outlets, I’ve been impressed by BBC and their content curation desk and Al Jazeera, especially with “The Stream” which was launched this spring. I like Clay Shirky’s Thought Leaders channel, and Andy Carvin has led the way in disseminating critical information quickly, but still having a high standard for verification. The Smartbrief industry roundups, of which I’m subscribed to many, are great curated resources. I’ve also come across “Earth Knowledge,” which is a really neat Google Maps mashup.”

    “Who is doing it wrong?

    People or organizations tend to falter in two areas. In the verification process or when they should be giving proper attribution to the original content creator. These two areas need special attention.”

    “What are the boundaries of fair use in content curation in your assessment?

    Again, proper attribution of the original content creator is very important. There are many ways to do this on various platforms, and there are generally recognized “best practices” that people use. If you neglect the attribution part of the equation, this is when you get into sticky situations. For instance, when Posterous first came out, several content creators were upset by how little attention Posterous users paid to giving them credit for content… in some cases the “creators” thought the “curators” had downright plagiarized their work. Since then, the community of users has developed a set of practices to support both parties. It pays to take a look at how each platform handles this aspect of curation and make sure you’re dotting your “I”s and crossing your ‘t’s.”

    “In your opinion, how much does it matter to the consumer if they’re obtaining information from its original source, as long as that source is credited? Consumers want information, and that means different things to different people. Many consumers are only concerned about the information they receive and being able to process it quickly because they’re reading these sites simply as a way to quickly digest information and move on. Other consumers may want to dig deeper, explore more sources, get to the original source and expand their body of information. And others still may actually NEED to have the original source for verification purposes or if they’re conducting research or writing an article. This depends on what type of consumer you are.”

    Have additional thoughts on what it takes to do content curation right? Share them in the comments.

    For 5 years, WebProNews has partnered with BlogWorld and New Media Expo, the world’s first and largest new media conference, in an effort to broadcast how new media can grow your business, brand, and audience. Stay tuned to WebProNews for much more exclusive coverage.

  • Google Refreshes Google Docs Presentations, Adds 50 New Features

    Google Refreshes Google Docs Presentations, Adds 50 New Features

    Google announced a major refresh of Presentations in Google Docs, adding 50 new features, including transitions, animations, new themes, drawings, and rich tables.

    “A year and a half ago, we released completely new document, spreadsheet and drawing editors. Google Docs has been picking up speed ever since with more than 60 new features and millions of new users,” says software engineer Steven Saviano on the official Google Blog. “Today we’re rounding out the suite by previewing a new version of presentations with faster collaboration and more features.”

    “Presentations are made to be shared—whether it’s presenting your thesis to your professors or inspiring colleagues at a conference,” he adds. “And the best presentations are made together, collaborating with others to build a compelling story that captivates your audience.”

    With the new version, presentations can be created by more than one person simultaneously, and you can see exactly what others are working on with “presence markers”. Teams can edit simultaneously, and there is a revision history feature so you can see who made changes or revert to earlier versions. There is also a built-in chat feature. Are we seeing some Google Wave creep in here?

    Google says it’s gradually rolling out the new version of Presentations, but you can use it now if you go to Document Settings, click the editing tab, and check the box next to “Create new presentations using the latest version of the presentation editor.”

    Google says you’ll need a “modern browser” if you want to be able to edit with the new version.

    Google also says more collaboration features are on the way.

  • New Facebook Tools & What They Mean for Brands

    Facebook’s new Page Insights have a lot of brands excited, and for a good reason. The upgraded tool not only shows impressions and “Like” data, but it also goes beyond these metrics in order for brands to grasp the full reach of their marketing efforts on Facebook.

    Have you tried out Facebook’s new Page Insights? Let us know.

    Webtrends was one of the select companies included in the Alpha testing of this tool and Justin Kistner, its Director of Social Products, talked with us specifically about how brands could use it. According to him, the most significant part of the improved tool was the new focus on engagement.

    Kistner believes there are 4 levels of social measurement including obtaining fans, driving engagement, finding a value proposition, and retaining and growing the value. Up to this point, the tool has been focused on the first level of measurement, but the new Page Insights helps the world understand the importance of engagement.

    “In the past, brands have all been focusing on how you grow your fans, and now they’re going to focus on how you grow engagement,” said Kistner.

    As the image shows, Facebook also introduced a new metric called “People Talking About This” with the new Page Insights. This metric combines all the levels of engagement including likes, comments, shares, as well as video plays, RSVPs for events, and check-ins. The tool takes this data and displays how it performed on a weekly basis, as seen here:

    Webtrends also introduced a tool called Hoverstats that works with Facebook Page Insights to help brands understand more about their pages. Hoverstats, specifically, looks at the effectiveness of the posts that brands push out through Facebook. The core feature of this tool is the Post Strength Indicator (PSI), which scores each Facebook post based on the total reach and engagement.

    “Giving them a lot of data actually makes it harder to understand, so what we wanted to do was take all of that and boil it down into a single number,” said Kistner. “That way the page admin can know whether or not the post they put out was effective.”

    As Kistner went on to explain, marketers need to understand engagement in order to be effective on the Facebook platform. The way engagement works on Facebook is actually similar to how ranking factors work on Google. For instance, when a brand pushes out a post, it doesn’t immediately reach all of the fans. Instead, a brand needs to have engagement in order to break through Facebook’s EdgeRank algorithm and show up in the News Feed.

    “So, what this new data is gonna do and what our new tool helps with that new data is really understand how your posts are driving engagement, and therefore, if you’re getting the reach that you so desire from having that audience,” explained Kistner.

    Facebook’s new Page Insights are already available, and Hoverstats is available through a Google Chrome plug-in. Kistner told us that Hoverstats would also be available for other browsers in the near future.

    In what ways do you see these free tools helping your marketing efforts on Facebook?

  • Search Google+ With This Tool

    Many of us have wondered why Google+ didn’t launch with a search feature. I mean, it’s Google. Still, there are ways to search it that should suffice, at least until Google finally launches an official feature.

    Developer Andrew Shen, for example, has created a browser extension called Search Extension for Google Plus, which searches Google+ public contents and profiles. It includes filters for

    • All contents
    • Only posts
    • Only profiles
    • Only posts from Buzz
    • Only posts from Google Reader

    There is also an Android app for it.

    If you don’t want to install anything, you can still use the search engine, as it’s simply available at googleplussearch.chromefans.org. It’s built on Google Custom Search. On the site, it also provides “Hot Trends” from Google+.

    Also, don’t forget that Wajam recently started letting users add their Google+ circles to its social search experience. This will allow results from people you’re connected with on Google+ to appear in results as you search Google, Bing, Yahoo and various other sites.

  • Google Page Speed Service Rewrites Your Pages

    Google announced this morning that it’s releasing a new new web performance tool for webmeisters called Page Speed Service. This follows several other offerings from the company in the page speed realm, including a browser extension, the Page Speed Online API, and an Apache module.

    “Page Speed Service is an online service that automatically speeds up loading of your web pages,” explains engineering manager Ram Ramani. “To use the service, you need to sign up and point your site’s DNS entry to Google. Page Speed Service fetches content from your servers, rewrites your pages by applying web performance best practices, and serves them to end users via Google’s servers across the globe. Your users will continue to access your site just as they did before, only with faster load times. Now you don’t have to worry about concatenating CSS, compressing images, caching, gzipping resources or other web performance best practices.”

    According to Joshua Bixby, who blogs at Web Peformance Today and runs Strangeloop, a site acceleration solutions provider, you may want to think twice about such a tool if you’re running an enterprise level site.

    “The offering is geared to small sites with little to no complexity, which is very different from enterprise offerings in the market,” he tells WebProNews. “The new Google product will break pages; enterprise web content optimization systems have many systems that ensure this does not happen.”

    “The features are basic and they are just the tip of the iceberg when it comes to acceleration,” he adds. “It performs a few basic acceleration features, some of which have the capability to slow down pages.”

    “The features don’t today address the most important performance challenges faced by the enterprise,” Bixby continues. “It might speed up individual page but not transactions or flows (i.e., it will probably hurt conversion); enterprise WCO companies look across pages and examine user flows to ensure optimal flows instead of pages. Some of the major performance issues facing pages today not solved by the new product include 3rd party tags, consolidation of images, etc.

    ” It is a very interesting competitive offering to Amazon and some of the small cloud acceleration players like CloudFlare, Blaze, Torbit, and Yotta,” he concludes. “The cloud providers offering basic page based acceleration features targeted at the small- to mid-market will be faced with a formidable competitor.”

    Ramani says Google has seen speed improvements of 25% to 60% on several sites. They offer a tool here, where you can run tests.

    Google says it will be adding improvements to the service.

    Right now, Page Speed Service is only being offered to a limited set of webmasters for free, but the service won’t be free forever. Google says pricing will be “competitive,” and that details will be made available later. There is an application form here.

    Don’t forget, last year, Google announced that site speed is included as a ranking signal in its search algorithms.

  • Likester Launches New Social Platform for Analyzing Facebook Likes

    A couple of months ago, the Internet was blowing up about the hit show American Idol. This hype increased as global popularity engine Likester made predictions for the show through its Likester Idol technology. Likester was able to forecast who would be going home each week based on the number of Facebook Likes the contestants received both before and after their weekly performances.

    The service proved to be accurate and turned into almost a spoiler service for the show. Because it became quite popular, Likester founder and president Kevin McCarthy began thinking about what else he could do with the technology. In the end, he came up with a social media platform called Likester Lists that allows users to track Facebook Likes based on a particular topic on a daily basis for free.

    “Likester Lists is a platform that allows you to track the daily Likes that anything in the Facebook universe is receiving,” he said.

    In a nutshell, the platform is an ongoing poll that calculates new data daily. There are other services that provide a similar service, but many of these charge for their data. Anyone can create a List, and once you do, Likester creates a dashboard that organizes all your Lists with images, links, and more.

    For example, one List that already exists is “Who’s Winning the Shoe Wars?” Although some people might speculate that Nike receives the most Likes, it does not. It does bring in a few thousand Likes each day, but Converse brings in 20,000 Likes on average daily.

    “What’s popular on a Net basis in the Facebook universe is not necessarily what’s popular on an ongoing basis,” said McCarthy.

    Because Facebook’s Like data has grown to be tremendously valuable, McCarthy believes that Likester Lists will be beneficial to both general “for fun” users as well as professional users. He also sees the platform being extremely useful in the upcoming election season.

    “In 6 months, I would bet that the political world is going to realize what Likester is onto here,” he said.

    Likester has plans to create animated heatmaps that show the likes for each candidate in blue and red. This service is likely to really influence the election season because, as McCarthy pointed out, polls have a lot of flaws in them, but a Like analysis is purely data driven.

    Could you see Likester shaking up the political scene during the upcoming elections? Let us know.