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  • Sen. Bernie Sanders Wants to Subpoena Starbucks CEO Howard Schultz

    Sen. Bernie Sanders Wants to Subpoena Starbucks CEO Howard Schultz

    Senator Bernie Sanders has some tough questions for Starbucks CEO Howard Schultz and wants to subpoena him to get the answers.

    Starbucks has been under growing scrutiny for its anti-union efforts against Workers United. In the US, companies are strictly regulated regarding how they interact with unions and are prohibited from interfering with organizing efforts.

    Senator Sanders believes Starbucks has crossed that line and wants to question Schultz about, according to a tweet he sent Wednesday:

    Unfortunately, Howard Schultz has given us no choice, but to subpoena him. A multi-billion dollar corporation like Starbucks cannot continue to break federal labor law with impunity. The time has come to hold Starbucks and Mr. Schultz accountable.

    Bernie Sanders (@SenSanders), March 1, 2023

    Sanders cites the 75 complaints the National Labor Relations Board has brought against Starbucks:

    “While Howard Schultz is a multi-billionaire who runs a very profitable multi-national corporation, he must understand that he and his company are not above the law,” Sanders said. “The National Labor Relations Board (NLRB) has filed over 75 complaints against Starbuck for violating federal labor law and there have been over 500 unfair labor practice charges lodged against his company. These violations include the illegal firing of more than a dozen Starbucks workers. For nearly a year, I and many of my colleagues in the Senate have repeatedly asked Mr. Schultz to respect the constitutional right of workers at Starbucks to form a union and to stop violating federal labor laws. Mr. Schultz has failed to respond to those requests. He has denied meeting and document requests, skirted congressional oversight attempts, and refused to answer any of the serious questions we have asked. Unfortunately, Mr. Schultz has given us no choice, but to subpoena him. A multi-billion dollar corporation like Starbucks cannot continue to break federal labor law with impunity. The time has come to hold Starbucks and Mr. Schultz accountable.”

    Sanders plans on calling a vote next week of the Senate Committee on Health, Education, Labor and Pensions (HELP) on whether to subpoena Schultz.

  • You Can Renew the Founder’s Mentality, Says Author Chris Zook

    You Can Renew the Founder’s Mentality, Says Author Chris Zook

    “Once your company is no longer small it tends to accumulate bureaucracy and you begin to lose the founder’s mentality,” says Chris Zook, author of “The Founders Mentality.” “That is the paradox of growth. Growth creates complexity and complexity is the silent killer of profitable growth. Complexity is also the silent killer of our lives in some ways. The solution is that every business should go through a sort of housecleaning to get to the core of the core of the core.”

    Chris Zook, the Best-selling author of “The Founder’s Mentality” and an Advisory Partner at Bain & Company, recently spoke at ONE: The Alltech Ideas Conference (ONE19) in Lexington, Kentucky:

    Massive Change Coming As We Shift to a Digital Economy

    What are the most predictable barriers to sustaining profitable growth for organizations today? Why is it that some companies age prematurely? Why do others continue to grow? As the global economy has shifted from an industrial economy to a digital economy people see massive change coming. Nearly two out of three people believe their main competition in five years will be a different company and have a different business model than it does today.

    Right now will be the slowest pace of change that you will experience going forward. Interestingly, it is also the fastest pace of change that you have ever experienced. The major barriers to growth are internal. Your company’s fate is in your hands.

    Starbucks Refocused On the Customer Experience

    Anybody could open a coffee shop. So how did Starbucks rise above all the rest to create a massively successful business in the coffee shop industry? For years the company’s trajectory looked like a high tech business. Then the founder Howard Schultz left and he turned the running of the business over to a management team. Then to the surprise of many loyalty scores from customers started going down. Same-store sales went down and this, in turn, caused their stock price to go down.

    Starbucks founder Howard Schultz needed to come back as CEO to figure out what went wrong and right the ship. Were people simply sick of Starbucks? Actually, Schultz found that the company was inflicting self-inflicted wounds. It wasn’t any single big decision, it was many decisions made inch by inch that were creating the issue. The stores became cookie cutter and cluttered with big aluminum machines that ruined the experience. Customers didn’t love Starbucks anymore. That changed when Schultz focused the company on the customer experience again.

    Maintaining the Founder’s Mentality

    This is an example of how even successful companies can lose the founders mentality. The founder’s mentality dies when everyone aspires to be in the front office. Strategic problems outside often reveal deeper challenges and root courses of a breakdown inside companies. Businesses should look at the indicators of internal health. The first of those factors is Insurgency. What are we really about? Are we building something for the long term and not quarterly earnings? What is our core? For example, what is the core of Nike? It’s not the sole of the shoe. It’s Nike’s bold mission of uniqueness.

    The second element of the founder’s mentality is what we call Frontline Obsession. When leaders move far from the frontline you lose the innovation engine and you lose talent. You also lose experimentation, frontline empowerment, and customers advocacy. Engagement levels are often lowest for those not interacting with customers. Generally, functions further down in the organization have lower engagement. Many companies erode from the frontline up.

    The third element of the founder’s mentality is the Owner Mindset. The founder is the owner. They feel that their company is their baby. But as the years go people move to the main office, away from operations and the customer. Sometimes, as with Michael Dell, this prompts the founder to come back to the company.

    Michael Dell Restored the Owner’s Mindset

    When Michael Dell of Dell Computers noticed that PCs and company owned and managed servers started to not be as powerful as they once were. At one time they ubiquitous with business. Then AWS and the cloud started replacing servers and this impacted Dell’s business model. By this time Michael had left day to day management of Dell. But just like Starbuck’s founder, Dell brought Michael back to restore the owner’s mindset.

    Michael Dell made a lot of bold changes including acquiring EMC, which at the time (2015) was the largest deal in tech history. Many people were openly skeptical. However, Michael Dell had a plan to simplify the company. He was actually going through the founder’s mentality playbook.

    He really rebuilt the insurgency from scratch. At one point, he notably said that he wanted to make Dell the largest startup in the history of business. Dell is now wildly successful again, having significantly changed its business model while empowering an entrepreneurial spirit once again.

    When I came to Lexington, Kentucky to speak today I asked about the early years of Alltech. Alltech’s founder, Dr. Pearse Lyons story is incredible. It is as incredible as Michale Dell’s. Dr. Pierce Lyons was way ahead of his time. He is is the quintessential expeller of these elements of the founder’s mentality.

    Every Business Should Get to the Core of the Core of the Core

    It is a fact that founder-led companies consistently outperform. A study by Bain showed that founder-run companies performed over 3.1 times more than others in the S&P 500. But organizations are just like humans in their life cycle. Initially, all founders of successful companies went up against established big companies. These companies often don’t immediately notice or care about your small startup. However, they eventually fight back. This forces you to raise capital and grow and become large yourself.

    Once your company is no longer small it tends to accumulate bureaucracy and you begin to lose the founder’s mentality. That is the paradox of growth. Growth creates complexity and complexity is the silent killer of profitable growth. Complexity is also the silent killer of our lives in some ways. The solution is that every business should go through a sort of housecleaning to get to the core of the core of the core.

    Renewing the Founder’s Mentality

    An example of this is LEGO. Over time, LEGO moved away from being a toy company and created other things like theme parks, watches, retail stores, and much more. At one point this diversification almost caused the company to go bankrupt. All of these ventures sucked out their ability to execute the core. Now realize that there are 71 lego bricks for every person on the planet. LEGO as a brand and a toy product is engrained in people. But LEGO had a serious problem to solve.

    They decided to go back to their core. They decided to simplify and they turned the company around. It’s a great example of how companies can over complicate things when they go after bright shiny objects.

    A question I’m often asked is can you renew the founder’s mentality? One company that did renew it is Domino’s. The company eventually stalled out when they didn’t invest in the next wave of differentiation. An investment company bought Domino’s and they started to make each franchisee like a mini founder. Their stated goal was to create a company of many founders. They also doubled down on technology and delivery. This strategy worked big time. Their trajectory of growth is like a high tech firm now.

  • Starbucks Dramatically Increased Used of AI-Powered Customer Insights to Drive Growth, Says CEO

    Starbucks Dramatically Increased Used of AI-Powered Customer Insights to Drive Growth, Says CEO

    Starbucks has dramatically increased the use of AI-powered customer insights to drive growth, says Starbucks CEO Kevin Johnson. During the most recent holiday season, Starbucks made data-driven decisions on a variety of items from the type of holiday cups they were offering to how they promoted gift cards, all designed to increase sales. Johnson credits these new customer insights for improving gift card sales by four percent over last years holiday period.

    Kevin Johnson, CEO of Starbucks, discussed in an interview on CNBC how analytics, artificial intelligence, personalization, and technology are now driving marketing, sales, and business decisions:

    AI is Making Us a Better Company

    We have dramatically stepped up the focus on customer insight. We are using technology to help inform us of what customers want, what they need, and what they think of Starbucks. That informed our entire holiday plan this year, and we had a fantastic holiday.

    We are driving much more use of analytics, artificial intelligence, personalization, and technology to help us be more informed and more connected to our customers. That is making us a better company.

    Customer Insights Driving Starbucks Growth

    I’ll frame it around customer insights. Coming out of last year’s holiday we used a number of tools and research to give us customer insights on what customers really appreciated and loved about Starbucks at the holiday. That informed everything from the design of our cups to utilizing the reusable red cup promotion that we launched. We saw gift card sales grow four percent year-on-year in the quarter.

    That was a function of customer insight and research that we did. This holiday, in many ways, was informed by that insight. That’s just an example of what we’re doing. We’re using all kinds of data, customer focus groups, and things to help us be more informed and more front-footed on the trends and the things that customers really want to see from Starbucks.


  • Starbucks Coming Out on Top in China, Says CEO

    Starbucks Coming Out on Top in China, Says CEO

    Starbucks CEO Kevin Johnson isn’t worried about competitors in the fast-growing coffee market in China. He says that competition is actually broadening the addressable market by introducing tea drinking Chinese to coffee. Starbucks has nearly 3,700 stores in China already and is generating double-digit transaction growth. For Starbucks, their growth in China and around the world continues to be driven by providing a unique customer experience that is like no other in their industry.

    Kevin Johnson, CEO of Starbucks, talked about how their unique customer experience is driving massive growth in China in an interview on CNBC:

    We Are Playing the Long Game in China

    The number one metric that we look at in China is total transaction growth. Those total transactions come from a combination of new stores that we build as well as same-store comps. We increased the number of stores in China by 18 percent this quarter and so if you put all of that together we had double-digit transaction growth in China. China is a market that is all about first mover advantage. It’s about building new stores and expanding our presence.

    In fact, we’re now approaching 3,700 stores in China. We entered ten new cities last quarter and we’re now in 158 cities in China. The addressable market and the growth opportunity in China is significant. So the priority we have is really expanding our footprint while we continue to enhance the experience in our stores, drive beverage innovation, and enable new channels for customers to engage with Starbucks, as we are with Starbucks Delivers. We are playing the long game in China.

    Starbucks Coming Out on Top in China

    Whenever you have a large addressable market around coffee in China you’re going to have a lot of competitors come in. Some of those competitors are going to try and differentiate in different ways. They’re going to have to use price and be highly promotional in what they do. For Starbucks, we differentiate on the in-store experience. We differentiate on the quality of our coffee and we differentiate on the digital reach that we have through our partnership with Alibaba.

    The one thing that the competition is certainly doing in China is expanding the addressable market for coffee. It’s introducing the Chinese consumer, who is primarily a tea drinking culture, to coffee. That’s helpful for the growth in the addressable market for Starbucks. We’re confident we’re going to play our game. We know how to create the kind of experience and leverage the brand strength that we have in China to create that unique differentiated opportunity for us to engage in customers. So I think if you look at the overall landscape of who is growing the most share of transactions and engagement with the customer, I think Starbucks comes out on top.

    When you look at a competitor in China like Luckin and they talk about the number of units that they’re growing, I think sometimes a unit would look perhaps like a Starbucks store, but most of the times they look like a point of presence. That said, we have a lot of points of presence. We’re at 3,700 stores. We’ve also got our global coffee alliance with Nestle coming in with food services and CPG.

    Extending In-Store Experience With a Digital Mobile Relationship

    The reason you want to come to Starbucks is because we create that unique customer experience. We serve the world’s finest Arabica coffee. Our partners will handcraft that beverage to your perfection. We create an experience like no other in the industry. We’re going to continue to stay true to the experience we create in our stores and how we extend that experience with a digital mobile relationship.

    The China Digital partnership with Alibaba is making great progress. We now have the virtual Starbucks store integrated into the Alibaba properties. That’s now reaching 600 million Chinese who use Alibaba on a daily basis. We think the strategy that we’re on is the right one. It’s it’s allowing us to continue to grow transactions in the double digits and we’re going to continue to play the long game with the strategy that made Starbucks what it is today in China.

  • Cannabis Triple Venti at Starbucks?

    Cannabis Triple Venti at Starbucks?

    Starbucks CEO Kevin Johnson says that cannabis-infused beverages are not on the roadmap. However, he seems open to that possibility in the future.

    “You can’t get a cannabis triple venti today,” said Johnson in an interview on CNBC. “Certainly we’re well aware of what’s happening around CBD and THC and all the trends in the industry. There are a lot of of issues that we would have to think through on that. Right now that’s not on the roadmap. But we are mindful of the trends. We’re mindful of how CBD oils and CBD is viewed as a health and wellness item, so we’re going to keep watching this.”

    “We’re staying focused on the beverage innovation that we’re driving and right now and it’s all about nitro,” the Starbucks CEO added. “We talked yesterday during the earnings call about how we’re deploying nitro and nitro cold brew across our entire portfolio of company operated stores. But we will always stay on top of consumer trends and new ideas.”

    It does seem like Starbucks is leaving some room to jump into this market at a later date. So maybe someday, you will be able to order that cannabis triple venti! Could a future partnership with Canopy Growth be in their future?


  • Starbucks Delivery via Uber Eats Goes National After Seeing Higher Average Sales

    Starbucks Delivery via Uber Eats Goes National After Seeing Higher Average Sales

    Based on a successful delivery trial in China via Alibaba and Uber Eats in Miami, Starbucks has announced that they are adding delivery nationwide. Starbucks COO Rosalind Brewer says they are still looking at the total cost of delivery very “carefully” but they are emboldened by the higher average sale with delivery orders.

    Rosalind Brewer, Starbucks COO, recently discussed the new Uber Eats partnership on CNBC:

    Starbucks Delivery via Uber Eats Expanding Nationwide

    We’ve had a great trial in Miami and we chose Miami because we know what the temperatures are in Miami. We’ve seen great drink consistency. We’ve seen really good leverage on the ticket, so we’re seeing both food and beverages being ordered. We’re seeing a much larger ticket when we see a delivery from Starbucks.

    We’re really pleased that we’re doing this partnership with Uber. We’re learning a lot about technology integration and that’s the real result here, just really making sure that the technology comes together and then we deliver the best product for the customer.

    The question around is this a profitable opportunity for us is one of the things that we’re evaluating because it does cost more to deliver coffee. But we are seeing an expanded ticket and that average ticket is really what we need to see happen as we approach delivery. We’re encouraged right now but we’re actually monitoring that very carefully.

    Learned From the Alibaba Partnership in China

    We’re using a lot of the learnings from China in terms of things like packaging. Not only is it an automobile delivery, we’re seeing that it’s bicycle delivery as well. So we’re understanding that very well. We’re also understanding what is the offering? Should it be the full menu and what dreams do best when they have to be delivered?

    State of the Starbucks Economy

    What we’re seeing right now is that something like a Starbucks cup of coffee which some assume is an affordable luxury, we’re really comfortable right now. I will tell you one thing about our holiday season that we’re in right now. We learned a lot from what we did last year and we’re really encouraged by the reusable red cup that we entered this year.

    We’re doing marketing campaigns and every time we see the Starbucks name mentioned in media we get a pop in our performance. So we’re really pleased with what we’re seeing and we’re a little bit less concerned with the turndown that everyone’s talking about.

    When you look at what Starbucks is doing particularly in China and in the US is that we’re still opening new stores. In China, there is still a lot of addressable market for us to participate in. You’ll see us be pretty bullish on the work that we’re doing with new stores and we’re adding delivery which is all incremental business. At this time there’s opportunity for us to continue to grow but we’re watching carefully some other things that are happening globally.

    Beverage Innovation is Our Biggest Driver of Growth

    The biggest driver of growth for us going forward will be our beverage innovation. You saw us earlier this year introduce a new espresso. You’ll see us bring more of our learnings from our roasteries in terms of what can happen with our beverage innovation. You’ll see us talk more about our Cold Platform, things like our Nitro Cold Brew, and then some of our other beverages that are really doing well for us right now.

  • Thandie Newton Calls Out Starbucks over Distasteful Statue

    Thandie Newton Calls Out Starbucks over Distasteful Statue

    Actress Thandie Newton slammed coffee giant Starbucks this week over a figurine she saw in one of their stores.

    The figure, which Newtown posted on Twitter, is of a black figure in a loin cloth and safari hat holding coffee beans.

    “Seriously @Starbucks? At the counter – Loin cloth and Safari hat on a black child. Happy New Year circa 19th century,” the actress wrote on Twitter.

    Starbucks’ customer service account was quick to apologize. The company says the statue has been removed.

    “We are very concerned to learn of this incident & we can’t apologise enough. We have removed the figure & are investigating,” the company tweeted to Newton.

    Reaction to Newton has been mixed.

    What do you think?

  • Starbucks Offers Rewards Points to Lyft Riders and Drivers

    Starbucks Offers Rewards Points to Lyft Riders and Drivers

    Starbucks and Lyft have just announced a partnership that will see both riders and drivers earning rewards points for using Lyft.

    There are basically four major aspects of the partnership. First, My Starbucks Rewards members will earn stars (reward points) for taking Lyft rides. Second, Lyft drivers will be given the option to become My Starbucks Rewards loyalty program gold status members, and then earn reward points as well.

    Third, the Lyft app is going to add a custom option to gift your driver a cup of coffee (via a Starbucks eGift card). And last, “Starbucks and Lyft will explore the possibilities of bringing a convenient and cost effective transportation benefit to Starbucks partners in one test market to understand partners’ interest and determine its long-term viability.”

    There aren’t too many specifics to add on for that last point. Lyft says it will “provide Starbucks Baristas with free Lyft rides to and from work, when they need it most.”

    “With Lyft’s presence in 65 cities across the U.S., where we also have Starbucks serving the same communities, we knew this relationship would benefit our partners, Lyft’s drivers as well as our mutual customers who are already coming to Starbucks and using Lyft services,” said Adam Brotman, chief digital officer, Starbucks. “This is a great win win. Our digital loyalty ecosystem will strengthen Lyft’s ability to attract and retain customers in a highly profitable way, while at the same time accelerating the incrementality of redemption of rewards.”

    Starbucks doesn’t just like Lyft, and this isn’t an Uber slight. Starbucks and Uber have partnered before.

  • Starbucks’ Music Experience Is Now Powered by Baristas with Spotify

    Starbucks’ Music Experience Is Now Powered by Baristas with Spotify

    Coffee kingpin Starbucks and bane of Jay-Z’s existence Spotify have just announced a huge partnership to create a “first-of-its-kind music ecosystem.”

    What that means is that soon, the Starbucks music experience will be powered by Spotify – and more specifically, the musical tastes of its employees.

    From Spotify and Starbucks:

    Coming first, Starbucks 150,000 U.S.-based partners (employees) will receive a Spotify Premium subscription, followed shortly thereafter by partners in Canada and the U.K. This fall, Starbucks partners can help shape the in-store music programming using tools provided by Spotify. These partner-influenced playlists will then be accessible on Spotify via the Starbucks Mobile App so that customers can stream music anywhere, anytime from their mobile device.

    The deal links up Spotify Premium with Starbucks’ loyalty program.

    “In addition, Spotify users will enjoy opportunities to obtain “Stars as Currency” for My Starbucks Rewards loyalty program. This will represent the first time that Starbucks loyalty program stars can be accessed by a third party for the benefit of Starbucks MSR members and Spotify users,” says a press release.

    Eventually, Starbucks MSR members will have “the ability to influence in-store playlists”, although to what degree is still yet to be revealed.

    “Starbucks has a rich music heritage and customers who are passionate music fans which makes us incredibly proud to be their music partner,” said Daniel Ek, CEO of Spotify. “Spotify has powered more than 25 Billion hours of listening around the world so far, and we’re looking forward to creating unique in-store music experiences while also making more than 20 years of popular Starbucks music available to both Starbucks customers and Spotify’s 60 Million global music fans.”

    And Starbucks will promote Spotify Premium.

    Sounds like a win-win for all involved – unless your barista likes Justin Bieber.

  • Starbucks: Bad Passwords, Not Hackers to Blame for App Thefts

    Starbucks: Bad Passwords, Not Hackers to Blame for App Thefts

    If you use the Starbucks app to pay for your morning coffee, you might want to check your bank account. And then strengthen your password.

    After reports emerged saying hackers had gained access to user accounts and used its app to siphon money away from unsuspecting customers, Starbucks has hit back, saying that these reports are false.

    Blogger Bob Sullivan first reported the issue, telling the stories of multiple victims. What these “hackers” are doing is accessing a Starbucks customer’s account, using the balance to buy a gift card, and waiting for the app to auto-load more money onto the card. This way, they can draw funds directly from someone’s bank account or PayPal account.

    From Bob Sullivan:

    Maria Nistri, 48, was a victim this week. Criminals stole the Orlando women’s $34.77 in value she had loaded onto her Starbucks app, then another $25 after it was auto-loaded into her card because her balance hit 0. Then, the criminals upped the ante, changing her auto reload amount to $75, and stealing that amount, too. All within 7 minutes.

    CNN confirmed that this was happening to other people:

    It happened to Jean Obando on the Saturday evening of December 7. He had just stopped by a Starbucks in Sugar Land, Texas and paid with his phone app. Then while driving on the highway, his phone chimed with a barrage of alerts. PayPal repeatedly notified him that his Starbucks card was being automatically reloaded with $50.

    Then came the email from Starbucks.

    “Your eGift Just Made Someone’s Day,” the email said. “It’s a great way to treat someone — whether it’s to say Happy Birthday, Thank you or just ‘this one’s on me.’”

    He got 10 more just like it — in just five minutes.

    Sounds bad. And it is. But according to Starbucks – this isn’t a hack. This is simply bad password practices.

    “Like all major retailers, the company has safeguards in place to constantly monitor for fraudulent activity and works closely with financial institutions. To protect the integrity of these security measures, Starbucks will not disclose specific details but can assure customers their security is incredibly important and all concerns related to customer security are taken seriously,” said Starbucks.

    “Occasionally, Starbucks receives reports from customers of unauthorized activity on their online account. This is primarily caused when criminals obtain reused names and passwords from other sites and attempt to apply that information to Starbucks. To protect their security, customers are encouraged to use different user names and passwords for different sites, especially those that keep financial information.”

    Starbucks is right in that your passwords do suck. But the company can do more to help prevent this sort of scheme (two-step authentication wouldn’t fix everything but could help). Also, Starbucks doesn’t have a perfect record when it comes to app security.

    Image via Starbucks

  • Neil Young Calls for Starbucks Boycott Over GMO Lawsuit

    Neil Young Calls for Starbucks Boycott Over GMO Lawsuit

    Neil Young is protesting Starbucks. And when Neil Young protests something, people notice — for better or for worse.

    When the National Guard rolled in to Kent State back in the 60s and left four students dead in their wake, the country was shocked. Crosby, Still, Nash, and Young had just completed an album and it was in pressings. But something had to be said. Neil Young was the man to bang that song out. The band recorded it hastily, put it on 45s, and got it to radio stations ahead of their album.

    “Ten soldiers and Nixon’s comin’
    We’re finally on our own
    This summer I hear the drummin’
    Four dead in Ohio”

    (from “Ohio” by CSNY)

    Neil Young, who had already done “For What It’s Worth,” a classic Vietnam protest song with Buffalo Springfield, has a hallowed place in protest music.

    Young is Canadian by birth, but now lives in San Mateo, California, so some Americans take issue with him commenting on their … issues. Ronnie Van Zant of Lynyrd Skynyrd was probably the biggest. When Neil Young released tracks like “Alabama” and “Southern Man”, both of which were aimed at the intolerance and racism in the American South, Van Zant told Young to stick it.

    “I hear Mr. Young sing about her
    I heard ol’ Neil put her down
    I hope Neil Young will remember
    A Southern Man don’t need him around, anyhow”

    (from “Sweet Home Alabama”)

    Now Neil Young is taking on something a little closer to Canada: Starbucks.

    “I used to line up and get my latte everyday,” Young wrote on his website, “but yesterday was my last one.”

    What has miffed Young at Starbucks? Starbucks is part of the Grocery Manufacturers Association, which is joining with Monsanto to sue the state of Vermont to prevent a requirement for genetically-modified ingredients in food to be identified on the label.

    Young’s statement continued.

    “Tell Starbucks to withdraw support for the lawsuit — we have a right to know what we put in our mouths. Starbucks doesn’t think you have the right to know what’s in your coffee. So it’s teamed up with Monsanto to sue the small U.S. state of Vermont to stop you from finding out.

    Hiding behind the shadowy “Grocery Manufacturers Association,” Starbucks is supporting a lawsuit that’s aiming to block a landmark law that requires genetically-modified ingredients be labeled. Amazingly, it claims that the law is an assault on corporations’ right to free speech.

    Monsanto might not care what we think — but as a public-facing company, Starbucks does. If we can generate enough attention, we can push Starbucks to withdraw its support for the lawsuit, and then pressure other companies to do the same.”

    Young believes that bringing a company like Starbucks to heel can eventually wear down the support for stopping the GMO law in Vermont. And if that happens, the possibility that such a labeling revolution could catch on is well worth losing lattes.

    “There’s much more at stake here than just whether GMO foods will be labeled in a single U.S. state. Vermont is the very first state in the U.S. to require labeling. Dozens of other states have said that they will follow this path — in order to encourage this, we need to ensure that Vermont’s law stands strong.”

    The Grocery Manufacturers Association is clear about their support of GMOs.

    “The use of genetically modified (GM) ingredients is not only safe for people and our planet, but also has a number of important benefits… GM technology adds desirable traits from nature, without introducing anything unnatural or using chemicals, so that food is more plentiful.”

    The group insists that people already eat lots of genetically-modified foods every day, and that these are proven to be safe by “the U.S. Food & Drug Administration, the American Medical Association, the World Health Organization, Health Canada, the U.S. Department of Agriculture and the National Academy of Sciences.”

    But other groups insist that there are many health risks to GMOs that government agencies like the ones the GMA listed ignore. They say that these GMO foods may not cause acute poisoning, which would bring them under suspicion from the FDA and other agencies, but that they cause systemic damage over time, making people sick and weak.

    People like Neil Young realize that they cannot stop GMOs from being used in food. They just want them to be required to be named on the label so consumers can make their own choices about what they put in their bodies.

    But the GMA and Starbucks don’t want that. So Neil Young is calling on everyone to put a dent in Starbucks’ bottom line to make then see the error of their ways.

    Now let’s see if any Starbucks swilling Southerners want to step up and tell Young to step off.

  • Stout-Flavored Coffee And Other Beer-Flavored Products You MUST Try

    Stout-Flavored Coffee And Other Beer-Flavored Products You MUST Try

    Everyone is buzzing with the news that Starbucks might be putting out stout-flavored coffee.

    The beer-flavored beverage is reportedly being tested out in Ohio and Florida.

    Referred to as the Dark Barrel Latte, the product is supposed to be named for the increasing popularity of craft beer and said to blend stout and chocolate flavors.

    Sure coffee and beer are a fun combo, but this is hardly the first time that someone has used beer flavors in an unexpected way.

    If you love hops and trying new things, then there are some other beer-flavored goodies you may want to get your hands on.

    Take a look at some other really cool beer-flavored products.

    Beer-Flavored Desserts

    Coffee isn’t the only sweet food item that others have wanted to mix with real craft beer.

    Meet BeerCandy, a company that specializes in delectable treats made with craft beer. Their products include caramels, taffies, and “hop drops”.

    We also have beer-flavored ice creams and even stout-flavored chocolate cakes. PubCakes offers cake mixes made with your favorite beer flavors.

    Beer-Infused Pizza Dough

    Just as the introduction of coffee-flavored donuts was a big “duh” moment, fans of beer and pizza no doubt think that it only makes sense to bring the two things together.

    When Sam Adams got pizza maker Mark Bello to sub their Boston Lager for water, the result was a rather tasty, if not malty, pizza crust. See the story here and feel free to try the pizza dough recipe for yourself!

    Beer-Flavored…Dog Treats?

    Yep, you read that correctly.

    This can probably be chalked up to persons not wanting their pets to ever feel left out of human activities like social drinking.

    Before you think someone has canines bumbling around the house in a drunken haze, the product is ONLY beer-flavored. The product is non-alcoholic, so there are no intoxicated pets to worry about.

    It’s just a way for dog lovers to enjoy a “cold one” with the family dog.

    Bottoms up, Fido!

  • Stout-Flavored Coffee: The New Pumpkin Spice Latte?

    Stout-Flavored Coffee: The New Pumpkin Spice Latte?

    Stout-flavored coffee could be coming to a Starbucks near you. The coffee giant is testing a new beer-flavored coffee in Ohio and Florida.

    If you like beer and you love coffee, this could be the greatest thing ever, or it could be more along the lines of a two-great-tastes-that-don’t-taste-great-together situation.

    Starbucks developed its stout-flavored coffee, called the Dark Barrel Latte, in response to the rise in popularity of craft beer.

    According to a Starbucks spokesperson, the latte is topped with whipped cream and dark caramel, and incorporates a “chocolaty stout-flavored sauce”.

    https://www.youtube.com/watch?v=bOvmm6WoeIU

    Beer flavored like coffee has been around for quite a while, but stout-flavored coffee is a new thing entirely.

    To me, it sounds absolutely horrid, but to many it’s actually quite delightful.

    One commentator on Reddit isn’t impressed with the new idea, but probably has it figured out.

    “Part of the problem is they are not catering to people who actually like coffee, they are catering to people who like sugary drinks flavored with Coffee. I tend to stay away from them because I like other local roasters better than theirs, but when I’m traveling they have a pretty consistently decent cup of medium roast black coffee. This drink to me feels like the same type of things Lay’s is doing with their cappuccino flavored chips, of course no one will like it, but they sure will talk about it!”

    The new stout-flavored coffee test has been aligned with Starbucks’ annual roll-out of their fall flavors like the ever-popular Pumpkin Spice latte.

    Could this be THE new fall flavor? I guess most of us will have to wait until the flavor comes to our neck of the woods to know if it is worthy or not. If and when that will be is a very good question.

    “We’re looking forward to learning more from the test, but do not have additional information to share on future availability of this product in our stores,” says a Starbucks spokesperson.

    What do you think? Does the new stout-flavored coffee sound awesome or disastrous?

  • Starbucks Stout Flavored Latte Hits Test Markets

    Starbucks Stout Flavored Latte Hits Test Markets

    Pumpkin spice and salted caramel-flavored coffee sure says fall to many people – but what about a coffee that tastes like cold weather’s favorite beer? I’m sure there are a lot of people out there who could definitely get into that – provided it’s not gross or anything. There’s plenty of coffee-flavored beer, so why not turn the tables?

    The world’s most popular coffee brand is currently testing a new cup of coffee called the “dark barrel latte”. According to a report from Reuters, the drink will include “a chocolaty stout flavored sauce, whipped cream and dark caramel drizzle.” Yes, it supposedly tastes like a stout beer.

    The stout-flavored latte is only being tested in a few stores in Ohio and Florida, so don’t grab your keys and head out the door yet. Like any company, Starbucks routinely runs tests – so the survival of the beer-coffee likely depends on the response it receives in those select markets.

    Nutritional info has yet to be revealed, but things like “chocolaty sauce”, “whipped cream”, and “dark caramel drizzle” suggest that it’ll fall somewhere between a couple hundred and a few gajillion calories. Unfortunately, the Dark Barrel Latte in completely alcohol-free.

    Image via Starbucks, Facebook

  • Caffeine Powder Blamed for Teen’s Death

    Caffeine Powder Blamed for Teen’s Death

    The sudden death of a high school wrestler due to a massive caffeine overdose prompted federal health authorities to warn consumers to avoid the substance.

    Keystone High School prom king Logan Stiner, 18, had a lethal amount of caffeine in his system when he died May 27 at his home in LaGrange, Ohio, southwest of Cleveland. An autopsy revealed that Stiner had over 70 micrograms of caffeine per milliliter of blood in his body, which equates to roughly 23 times the amount of a typical soda drinker or Starbucks patron.

    Caffeine is a naturally occurring substance found in seeds, leaves and fruit, and acts as a natural pesticide that paralyzes and kills certain insects, and likewise enhances the euphoric recall of pollinating bugs.

    A caffeine overdose at times results in a state of central nervous system over-stimulation called caffeine intoxication. Symptoms include restlessness, twitching, anxiety, excitement, insomnia, a jumbled flow of thought and speech, irritability, heart palpitations and impaired psychomotor skills. Extreme overdoses can lead to psychosis, seizures and death.

    Here rapper Riff Raff demonstrates caffeine-induced elation:

    While a caffeine overdose would typically require 80-100 cups of coffee for an average adult, it is easier to achieve caffeine toxicity while ingesting caffeine in pill and powdered forms.

    The U.S. Food and Drug Administration said Friday that it’s taking a look at caffeine powder products and will ‘‘consider taking regulatory action.’’ It’s also been reported that three states have sued Living Essentials, the manufacturer of the popular 5-Hour Energy shot, for false advertising. It’s been suggested that the only active ingredient in the substance is a high amount of caffeine.

    A 1/16th of a teaspoon of caffeine powder, which is commonly used by athletes and those trying to lose weight, can contain about 200 milligrams of caffeine, roughly the equivalent found in two large cups of coffee. Dr. Robert Glatter, an emergency physician at Lenox Hill Hospital in New York, warns that a large teaspoon can be fatal.

    FDA spokeswoman Jennifer Dooren commented, ‘‘The difference between a safe amount and a lethal dose of caffeine in these powdered products is very small.’’

    Dr. Bob Hoffman, a New York University medical toxicologist, remarked, ‘‘The thing about caffeine is just because you see it every day, just because it’s naturally occurring – it comes from a plant – doesn’t mean that it’s safe.’’

    Image via Youtube

  • Coffee Prices At Starbucks Rising

    Coffee Prices At Starbucks Rising

    Coffee may be America’s favorite drink, but prices are rising at one of the most popular coffee chains in the world, Starbucks. On Thursday, prices rose between 5 and 20 cents. That may not seem very high, but the cost looks like it will just go up from here on out.

    Reuters reported that Starbucks made the price hike announcement only a few weeks after J.M. Smucker Company made a similar hike on famous coffee products with its subsidiaries, Dunkin’ Donuts and Folgers.

    Why the price change? Coffee rust fungus may be to blame. Production of Latin American coffee is expected to drop up to 40%. “Coffee rust threatens more than your morning coffee – it affects jobs, businesses, and the security of millions across the Americas,” said Mark Feierstein, of the United States Agency for International Development. “We must tackle this outbreak to ensure farmers and laborers have stable incomes, don’t start growing illicit crops, or be forced to migrate because they can no longer support their families. This partnership will tap innovative solutions to address the immediate and long-term impacts of coffee rust and help this key agriculture sector rebound.”

    In America, the city to be most affected will be New York, especially Midtown Manhattan. According to a study by Quartz, New York City has the most Starbucks stores out of any city in America, 277 to be exact. 210 of those are on Manhattan, with 62 between 59th Street and 42nd Street alone.

    However, New York is still behind the city with the most Starbucks in the world. Seoul has 284 stores. “Seoul is just coffee crazy,” Andrew Hetzel, coffee expert, told NBC News.

    Coffee prices have not stopped Starbucks’ implementation of its “College Achievement Plan” with Arizona State University. The Street reported that it will offer free college tuition for some students, perhaps even as a way to stop high employee turnover.

    But will they make a video about the rising cost of coffee? Probably not.

    Image via Wikimedia Commons.

  • Starbucks’ Wireless Charging Initiative Sounds Cool, Will Likely Disappoint Many

    Starbucks’ Wireless Charging Initiative Sounds Cool, Will Likely Disappoint Many

    Starbucks has just announced a new initiative to bring wireless charging stations to many of its stores. Awesome, right? The only problem is that not all wireless charging is the same, and Starbucks has gone with a technology that many devices aren’t compatible with – unless you purchase auxiliary products.

    Starting in the Bay Area and spreading out across the country next year, Starbucks will equip their stores with Duracell Powermat spots, which use the Power Matters Alliance (PMA) standard.

    “Powermat Spots in Starbucks are the result of almost a decade of scientific research spanning material sciences, magnetic induction and mesh networking,” said Ran Poliakine, CEO of Powermat Technologies.   “The two-pronged power-plug dates back to the era of the horse drawn carriage, so that today’s announcement marks the first meaningful upgrade to the way we access power in well over a century.”

    PMA does have a substantial amount of backers, including HTC, Samsung, LG, BlackBerry, and AT&T – but it simply doesn’t have the real-world presence of the competing Qi technology. Really, to be quite frank, not many manufacturers are putting PMA technology in their devices right now

    On the other hand, take a look at just how many smartphones are Qi enabled. We’re talking the top smartphones from Nokia, HTC, Samsung, Google, LG, and more. The Qi standard is currently winning in terms of adoption, but Starbucks has chosen to go the PMA route – something that’s already upsetting customers.

    “I know there are pilots for the PMA or powermat charging spots but no one has powermat devices and there are no new phones or gadgets that have powermat built in. The Qi standard makes way more sense and would be super convenient and sleek for customers to just set their phone down and charge. There are a TON of Qi products out there and Starbucks is picking a poor ‘standard’ that is out of touch with consumers and the marketplace. Please adopt the Qi wireless power standard and make all of our lives easier!!!” says one user in a Starbucks forum.

    “Using PMA over Qi is a very anti-consumer move,” says another.

    For most devices to be able to support PMA, they have to wear a special case or a receiver “ring” that plugs into the phone’s port.

    But in the battle of PMA vs. Qi, Starbucks’ decision is a big win for the former.Apple does sell a Powermat (PMA) case for its iPhone, but the company has yet to pick a team and make its technology standard on its phones. I can hear the theories percolating now.

    Image via Starbucks

  • Chai Tea: Oprah and Starbucks Team Up for a Cause

    Chai Tea: Oprah and Starbucks Team Up for a Cause

    Take Oprah, add in over-priced tea at Starbucks and pour it over a good cause. This will be the formula for Starbucks’ newest addition to their menu: Oprah’s Chai tea.

    The tea will be sold at Starbucks and Teavana locations beginning two weeks before Mother’s Day. The proceeds from sales of her tea, which features an infusion of cinnamon, ginger, cardamom and cloves, will benefit The Oprah Winfrey Leadership Academy Foundation.

    Oprah revealed that she had spent some considerable time with Starbucks’ “teaologists” to get the formula just where they wanted. “I think we got it right,” she said.

    We hope for her sake that they did indeed get it right. This is actually the first time Oprah has lent her name to any brand outside of her stunning empire, according to CNN Money.

    “I looove tea,” Winfrey said in a release. “My daily tea ritual is a vital part of my morning. Savory and spicy chai, with its deep flavor, has long been a favorite of mine.”

    She continued,”When Howard and Starbucks offered me a chance to create my very own tea blend, I thought that sounded like fun to the tenth power. To share one of my favorite things with you and support youth education at the same time is truly the perfect blend.”

    Anything Oprah Winfrey and Starbucks CEO Howard Schultz sounds like a super-effective power combo to me, but will the tea take off like they hope?

    Chai tea originated in India and has increased in popularity throughout the world in recent years. The concoction consists of a base black tea, heavy milk, spices and a sweetener of some sort.

    It is said that many Indians are perplexed by the big fuss over Chai in the rest of the world, as it is a part of their daily life.

    Best wishes to the new tea and hopefully it will be of great benefit to the charity and a boon to the support of youth education.

    Image Via YouTube

  • Starbucks Expands to Include Alcohol Sales

    Starbucks Expands to Include Alcohol Sales

    First an Oprah-branded chai … now this.

    Starbucks, the Seattle-based coffeehouse chain, recently announced that they will rolling out alcohol sales, as well as a “light bites” menu, to more of their 11,500 U.S. stores in the next few years.

    The evening menu will include items such as truffle macaroni and cheese, chicken skewers, wine, and chocolate fondue.

    40 of the stores owned by the company (SBUX) have already expanded to this new menu, including areas in Seattle, Chicago, Atlanta, and Southern California. But now Troy Alstead, Chief Operating Officer, is ready to move on.

    “We’ve tested it long enough in enough markets — this is a program that works,” he told The Chicago Tribune. “As we bring the evening program to stores, there’s a meaningful increase in sales during that time of the day.”

    The company’s plan is to double its market value to $100 billion.

    Howard Shultz, after returning as CEO in 2008, has proven so far that numbers like that can be possible. Since his return, stock prices have risen 300% and shares are up 60%.

    Along with the “booze” sales, SBUX is expanding on the mobile application and loyalty program, which Shultz is primarily focusing on now after handing the day-to-day operations over to Alstead.

    With mobile payments accounting for 14 percent of in-store transactions, mobile is proving to be very important.

    Peter Saleh, a New York-based analyst at Telsey Advisory Group, said, “The companies that are taking share are the companies that have some mobile, digital platform — Papa John’s, Domino’s, Starbucks, Dunkin’.”

    Last year SBUX also bought Teavana Holidngs, Inc. in order to expand and open 20 new tea bars in cities including Chicago and Los Angeles.

    The Starbucks locations that will most likely expand to include alcohol sales are those near restaurants, movie theaters, popular nightlife locations, and other urban areas.

    Coffee in the morning. Wine at night. Now that is a business plan that catches our attention, Mr. Shultz.

    Image via Wikimedia Commons

  • Oprah Winfrey Partners With Starbucks

    Oprah Winfrey Partners With Starbucks

    Oprah Winfrey is partnering with Starbucks where she will launch her own blend of tea called Oprah Chai Tea. The tea will debut on Mother’s Day–Sunday, May 11th–in Starbucks and Teavana stores in both the United States and Canada. The media icon traveled to Seattle and worked with teaologist Naoko Tsunoda.

    Oprah’s special blend of tea includes “notes of cinnamon, ginger, cardamom and cloves, blended with loose-leaf black tea and rooibos (a legume whose leaves are used to make herbal tea).”

    “I love tea. My daily tea ritual is a vital part of my morning. Savory and spicy chai, with its deep flavor, has long been a favorite of mine,” while discussing her Starbucks collaboration. “When Howard Schultz offered to have me come into the Starbucks tasting room and create my very own tea blend, I thought that sounded like such a unique opportunity and fun to the tenth power. To share one of my favorite things with the rest of the world and support youth education at the same time is truly the perfect blend.”

    Winfrey shared her exciting news with her fans via Twitter.

    Every time a patron purchases a cup of Oprah Chai Tea Starbucks will donate a part of the proceeds to the Winfrey Leadership Academy Foundation.

    Oprah Winfrey announced the collaboration at the Starbucks annual shareholders meeting in Seattle on Wednesday.

    “Whoa Starbucks, and Teavana!” she screamed in her typical boisterous Oprah voice.

    Oprah’s tea selections will be sold in loose leaf format or as lattes.

    Is there anything the media mogul doesn’t have her hands in? She has a TV network (OWN), a magazine, her own TV show, and now tea–at Starbucks.

    Will you be walking into Starbucks placing an order like this?

    “I’d like a skinny Oprah. Hold the sugar, please.”

    Do you expect that Oprah Chai Tea will become a Starbucks best seller?

    Image via YouTube

  • Oprah Winfrey Partners With Starbucks For Teavana Oprah Chai Tea

    Oprah Winfrey has yet another business venture!

    This time, the famed media proprietor and former talk show host has partnered with Starbucks to create a new product – Teavana Oprah Chai Tea.

    On Wednesday, Mar. 19, Winfrey and Howard Schultz, chairman, president and CEO of the Seattle, WA-based coffeehouse chain issued an official press release announcing the “first-of-its-kind collaboration.”

    The press release states that the tea product will be sold in both Starbucks and Teavana stores across the United States and Canada.

    Product development details were also revealed. “Oprah Winfrey personally developed the tea with Teavana’s leading ‘teaologist’ Naoko Tsunoda,” the press release said.

    The tea is described as a “distinctive blend of tea, which features a  bold infusion of cinnamon, ginger, cardamom and cloves, blended with  loose-leaf black tea and rooibos.” The 60-year-old billionaire philanthropist shared her deep admiration of tea, as well.

    (image)

    “I looove tea,” said Oprah Winfrey. “My daily tea ritual is a vital part of my morning. Savory and spicy chai, with its deep flavor, has long  been a favorite of mine. When Howard Schultz offered to have me come into the Starbucks tasting room and create my very own tea blend, I thought that sounded like such a unique opportunity and fun to the tenth power. To share one of my favorite things with the rest of the world and  support youth education at the same time is truly the perfect blend.”

    Schultz also weighed in with his sentiments of the partnership with Winfrey. “Partnering with Oprah Winfrey in the creation of this distinctive and  remarkable tea is a strong next step forward in accomplishing this objective, while also giving back in a meaningful way through the Oprah Winfrey Leadership Academy Foundation. I am personally humbled to work  with such an inspirational leader and visionary who shares so many of our core values and beliefs. I truly believe that, together, we will set the bar for a world-class tea experience at Starbucks and Teavana.”

    (image)

    Teavana Oprah Chai Tea will be available in United States and Canadian stores by Mother’s Day, which is Sunday, May 11, 2014. A percentage of the proceeds received from each product sold will be donated to the Oprah Winfrey Leadership Academy Foundation to provide educational opportunities for youth.

    Image via Oprah Winfrey, Facebook
    Image via Oprah Winfrey, Facebook
    Image via Starbucks, Facebook