WebProNews

Tag: Search

  • Bing Adaptive Search Rolls Out

    Bing Adaptive Search Rolls Out

    Bing is rolling out what it calls “Adaptive Search.” The company says it “helps decipher the intent and context of each search you conduct based on your search history.”

    “The concept of personalized search is not a new idea, but Bing continues to focus on it and drive progress as the search space evolves,” a representative for Bing tells WebProNews. “In fact, Bing views personalized search as less of a ‘feature’ and more of what to expect from search.”
     
    “Ultimately, the goal is to reduce ambiguity and help people find what they’re looking for more quickly,” he adds. “The personalization can be pretty subtle to the naked eye, but the more Bing learns about your intent the more personal it will become. And Bing also wants to be sure a diverse set of results still show up so people aren’t locked in a ‘filter bubble’. We think this provides a good balance.”

    If you’re unfamiliar with the concept of the “filter bubble” it’s essentially the idea that content that we consume on the web is being filtered by the sites we use as a way of personalizing our experience and making it more relevant to us. It can reduce noise, but it also means we’re missing out on some things, and it is something of a controversial topic. We’ve discussed this more in depth in past articles, which you can find here.

    Explaining how Adaptive Search works, the Bing representative tells us, “At the risk of generalizing, let’s say you’re a film fanatic and when you search for ‘Australia’ you aren’t likely searching for Australia the country. You’re probably searching for Australia the 2008 movie. Bing will take into account the fact you often search for movies and adapt the search page to show relevant movie results higher up on the page. This helps decrease your time spent searching and increases time spent buttering your popcorn.”

    Bing Adaptive Search

    Bing Adaptive Search

    Here’s a video discussing Adaptive Search:

    <a href='http://www.bing.com/videos/watch/video/adapting-search-to-you/1iiytvtqp?src=v5:embed::&#038;from=sharepermalink' target='_new' title='Adapting Search to You'>Video: Adapting Search to You</a>

    It’s rolling out over the next few days, but if you want to use it, you can just turn on your Search History and then search.

  • Google Adds +Snippets to Google Maps

    Last month, Google made the +1 button more like the Facebook “like” button for Google+ in the sense that when you click the button, you can now share content to your Google+ Circles. When you share content from the button, it automatically includes a link, an image and a description in the sharebox. Google calls these “+snippets”.

    Google announced today that it is now including +snippets in Google Maps, making it easier to share Maps content with your Circles.

    “Suppose you’re planning a weekend trip to Napa,” says Google VP of of Product Management Bradley Horowitz. “Your packing list probably includes driving directions, hotel information and a list of nearby wineries. Many of you visit Google Maps for this kind of information already. But with +snippets, Google+ users can easily share directions or places (for example) with fellow travelers. Just click “Share…” in the Google+ bar at the top of the screen, and whatever you see on Maps is what you’ll see in the sharebox—ready to share with your circles.”

    “With today’s launch, Google Maps joins other Google products like Books, Offers and Product Search in having +snippets,” he adds. “And like Maps, what you see onscreen is what you share—just click on “Share…” in the Google+ bar to reveal the +snippet.”

    +Snippets on Google Products

    +Snippets on Google Products

    +Snippets on Google Products

    Google says it will roll out +snippets to more Google products in the future as part of its quest to “make sharing across Google just as easy” as sharing other content with the +1 button.

    Which Google products would you like to see +snippets added to?

  • World Trade Center Listed as Destination in Google Flight Search

    Google’s Flight Search feature is barely a day old, so it’s only fair to forgive it for minor hiccups and glitches. And although it’s obvious that this gaffe was completely unintentional, it’s somewhat fitting that a service that had such a hard time getting off the ground (sorry) runs into a problem right out of the gate.

    Earlier this morning, a reader of the Sydney Morning Herald first spotted the fact that Google Flight Search was listing the World Trade Center in its search results for New York. You heard right – searches for destinations in New York showed the WTC as a place for incoming flights. That’s uncomfortable, to say the least.

    To be fair, the WTC was listed as an “unavailable” destination, but that really doesn’t change much of the awkwardness.

    Once apprised of the situation, Google quickly removed it as an option in the search results.

    A Google spokeswoman said:

    Our intention with Flight Search is to provide information only about active airports. We are removing the WTC code now that we’re aware of it and we will look for other airports that need to come out as well.

    See, what happened is that Google Flight Search launched without Google knowing that inactive airports (or in the WTC’s case, helipads) would be listed in the search results. Google Flight Search uses destination codes provided by the International Air Transport Association and the International Civil Aviation Organization. The codes for airports and heliports continued to exist even after they were decommissioned.

    If you search for New York right now, the WTC destination has been removed. Flushing (FLU), 39th Street Ferry (XNY) and Marine Air Terminal (QNY) still exist.

  • Americans Conducted Nearly 20 Billion Core Searches in August

    Americans Conducted Nearly 20 Billion Core Searches in August

    Last week, we looked at the latest search market numbers from Experian Hitwise, which showed Google accounting for 65.09% of all U.S. searches, Bing-powered searches (Bing/Yahoo) accounting for 28.99%, Yahoo accounting for 15.890% and Bing accounting for 13.1.

    Today, comScore put outs its version of the search market report, saying that Google sites led in August with 64.8% market share, followed by Yahoo sites with 16.3% (up 0.2%) and Microsoft with 14.7% (up 0.3%).

    “In August, 66.8 percent of searches carried organic search results from Google (vs. 67.2 percent in July) while 27.1 percent of searches were powered by Bing (vs. 26.8 percent in July),” the firm reports.

    The Ask Network accounted for 3% of explicit core searches (up 0.1%) and AOL accounted for 1.3%, according to comScore.

    comScore search data

    comScore search data

    comScore search data

    comScore search data

    According to comScore, Americans conducted 19.5 billion total core search queries in August. That’s one percent more than July. That’s 12.5 billion for Google, 3.6 billion for Yahoo and 2.6 billion for Microsoft .

  • Verizon Does App Search on Android Phones, Taps Chomp Algorithm

    Marni Walden, Verizon’s CMO, announced today that beginning this fall, all Verizon Android phones will ship with app search, courtesy of Chomp.

    “Verizon is the only carrier with an app store and the only carrier to make app discovery available on shipping phones,” a representative for Verizon tell WebProNews. “Chomp’s app search engine will be integrated into the new Verizon Apps store and branded as Chomp search.”

    Verizon is also launching a new Verizon Apps store, which will replace VCast.

    “With almost 1 million apps available for iOS and Android users, app discovery is now critical,” the rep says. “As more people move into a ‘post-PC,’ mobile world, this number will continue to grow.”

    “Web search from companies such as Google is not able to perform app search in a quality way,” she adds. “Chomp realized early on that web search doesn’t work well for app search because the information that’s available about apps is completely different than Web data. Chomp spent 2 years developing app search and has 11 patents pending for both search and user experience.”

    Chomp’s algorithm learns the functions of apps and lets users search for apps based on what they do. It learns things associated with each app from the info available on other app marketplaces, along with data from Twitter, Facebook, and various blogs and sites.

    Chomp CEO Ben Keighran says, “Verizon undertook a rigorous app search evaluation process. Like us, they realize that app search is completely different from Web search. It’s an incredibly difficult problem to solve, but Chomp has addressed it through years of development and millions of downloads. Our approach to app search perfectly matches Verizon’s demands for an industry-best app store experience.”

    Chomp’s app search engine will power all searches in Verizon apps beginning on Android smartphones being released later this fall.

  • Google Flight Search Launched

    Google Flight Search Launched

    After battling the regulatory process and competitors trying to block the deal, Google was finally able to get DoJ approval of its ITA Software acquisition earlier this year, and now today, Google has finally announced flight search, based on the technology.

    When users search for flight info on Google, they will now see a “Flights” link on the left panel, which leads to Google’s new Flight Search feature. The feature can also be accessed directly at google.com/flights.

    Google Flight Search

    Google says users will be able to quickly see which travel dates are least expensive by dragging the date selector forward or backward, or look at the bar chart to compare various dates at once. It will also let you look at destinations and filter them by airline, flight time an price.

    “Flights are chosen primarily based on cost and total travel time, while covering a variety of departure times and airlines,” says engineering director Kourosh Gharachorloo. “We automatically set the filters to focus on options which are reasonable in both price and duration, and you can always adjust the filters to show even more flights.”

    “The selection of flight results is not influenced by any paid relationships,” Gharachorloo adds. “Airlines control how their flights are marketed, so as with other flight search providers, our booking links point to airline websites only. We’re working to create additional opportunities for our other partners in the travel industry to participate as well.”

    That will make the FairSearch coalition happy right?

    Google says it will be working hard to improve the number of cities and types of flights it shows. At first, users will only see a limited number of cities and results for round-trip economy-class flights.

  • US Search Market: Google Down, Bing and Yahoo Up

    Experian Hitwise released its search market share numbers for the four weeks ending August 27.

    Key findings are as follows:

    • Google accounted for 65.09% of all U.S. searches conducted in the four weeks ending August 27, 2011.
    • Bing-powered search comprised 28.99% of searches for the month
    • Yahoo! Search and Bing receiving 15.89 percent and 13.10 percent, respectively.
    • The remaining 64 search engines in the Hitwise Search Engine Analysis report accounted for 5.92 percent of U.S. searches.

    That last point really drives home just how hard it is to compete in the search market in the U.S. 64 engines together make up less than 6% and the top three are really the top 2 (I assume if you’re reading this, you’re familiar with the Yahoo/Bing deal).

    Hitwise search data

    Google is down by a percent, Bing-powered search is up by 3%. Yahoo specifically is up 5% and Bing specifically is up 1%.

    Another interesting finding is that longer search queries, classified as those averaging five to eight words or more, increased by 3% month-to-month.

    Hitwise search data

    I wonder if the increase in longer search queries is a testament to people getting better at searching or the search engines not delivering as well on the shorter ones.

  • iGoogle Redesigned, More Updates on the Way

    Google has redesigned iGoogle, its custom homepage product, so that it is more in line with other recent Google redesigns. That includes the navigation bar at the top and the left panel, as seen in the image.

    “In addition to the visible design changes like new colors and spacing, we’ve made some changes to functionality to showcase the content that really matters to you: we’ve hidden buttons and navigation links until they’re actually needed,” says product manager Conrad Lo. “Now you can collapse the left panel to give yourself room for more gadgets, or pop it back out when you want to chat with a friend.”

    iGoogle redesign

    So far, the iGoogle gadget directory is lacking any Google+ gadgets, and with more and more people using Chrome and its default tab page as a homepage, it doesn’t seem like iGoogle is playing to Google’s main points of focus these days, but that’s probably why it’s just now getting the redesign.

    The fact that it did get a redesign at a time when Google is cleaning house and eliminating a number of its products, is probably a good sign for iGoogle users that it isn’t going away any time soon.

    In fact, Google hints that more updates to iGoogle are on the way. With the Google+ APIs in testing, I would imagine that we will see a lot of Google+ related stuff coming soon.

    It does provide a way for Google to control more of the web experience for non-Chrome users though. And it still does add a little something extra for Chrome users. The search box includes the recently launched voice search feature.

  • Zagat Acquired by Google

    Google just announced that it has acquired Zagat. This should be pretty huge for Place Pages.

    Zagat is of course a big name consumer review service.

    On the Official Google Blog, Marissa Mayer writes:

    Moving forward, Zagat will be a cornerstone of our local offering—delighting people with their impressive array of reviews, ratings and insights, while enabling people everywhere to find extraordinary (and ordinary) experiences around the corner and around the world.

    With Zagat, we gain a world-class team that has more experience in consumer based-surveys, recommendations and reviews than anyone else in the industry. Founded by Tim and Nina Zagat more than 32 years ago, Zagat has established a trusted and well-loved brand the world over, operating in 13 categories and more than 100 cities. The Zagats have demonstrated their ability to innovate and to do so with tremendous insight. Their surveys may be one of the earliest forms of UGC (user-generated content)—gathering restaurant recommendations from friends, computing and distributing ratings before the Internet as we know it today even existed. Their iconic pocket-sized guides with paragraphs summarizing and “snippeting” sentiment were “mobile” before “mobile” involved electronics. Today, Zagat provides people with a democratized, authentic and comprehensive view of where to eat, drink, stay, shop and play worldwide based on millions of reviews and ratings.

    Acquisition announcement haiku: Delightful deal done; Zagat and Google now one; foodies have more fun! http://t.co/T2gZ4yC #gogooglelocal 20 minutes ago via web · powered by @socialditto

    We’ve just been acquired by Google! http://t.co/kaZH9G6 17 minutes ago via HootSuite · powered by @socialditto

    What other Googlers are saying (on Google+):

    Vic Gundotra: “+1 to this news!”

    Kavi Harshawat: “Super excited about this! I love Zagat and use them every time I visit a new city.”

    Hunter Walk: “Love Zagat as part of GOOG family. Wrote in 07/08 about their missed opportunity on the web.” He also said, “Pro tip: Zagat (just acq by Google) pronounced like ‘the cat’ not ‘zay-gat’ or ‘zah-gat’”.

    Here’s what others are saying:

    googles acquisition of zagat is very smart IMO; great quality local content to supplement their local ambitions. SMART. 32 minutes ago via TweetDeck · powered by @socialditto

    OpenTable is down more than 10% after Google announced its acquisition of Zagat http://t.co/lZYl81d 8 minutes ago via TweetDeck · powered by @socialditto

    HUGE! http://t.co/3i1v0M9 Zagat pulled off a huge win here! google is shopping 16 minutes ago via web · powered by @socialditto

    Can’t wait to see the Zagat ratings for Google cafes. http://t.co/WcraIKC 29 minutes ago via web · powered by @socialditto

    Wow, Google just bought Zagat. http://t.co/baaJpBB This is HUGE for Google reviews. 34 minutes ago via web · powered by @socialditto

    Google wants to be a publisher. They’ve just acquired ZAGAT to feed content into local offerings. http://t.co/l97Iotb (via @IreneKoehler) 7 minutes ago via TweetDeck · powered by @socialditto

    Google-Zagat merger indicates two things: Google has a lot of expendable funds; most people still don’t know what Zagat is. 9 minutes ago via web · powered by @socialditto

    Terms have not been disclosed.

  • Adobe Adds Keyword Performance Predictive Analytics to SearchCenter+

    Adobe Adds Keyword Performance Predictive Analytics to SearchCenter+

    Adobe has partnered with OptiMine Software to add keyword performance predictive analytics to its search marketing tool, SearchCenter+. The new feature is designed to help search marketers analyze unique characteristics of individual keywords and increase ROI.

    Tim Waddell, director of product marketing for Adobe’s Omniture Business Unit tells WebProNews, “The relationship is built on Adobe SearchCenter+’s alignment of engine, traffic and conversion data with OptiMine’s powerful keyword level algorithm which provides customers with new options for automated bid management.”

    “Adobe will pass 12 months of keyword level data along with an ongoing daily feed to provide the algorithm with historical performance data to determine seasonality or other trends combined with the recent performance,” he adds. “We then define at a keyword level which variables are most important and match one of twenty four (24) different statistical models to define the optimal bid for the next day… Thus predicting optimal paid search performance.”

    When asked what sets this apart from other similar tools, Waddell says, “The native data captured by Adobe SearchCenter+ aligned with OptiMines keyword level algorithm is a powerful combination. This option also gives our customers choices in how they want to manage their campaigns – we think the ability to manage high-touch head terms with our existing SearchCenter+ bid solution, which gives marketers total control and flexibility to bring in the human element along with the powerful automation OptiMine delivers is a great combination.”

    “Customers can choose to manage their keywords any way that suits their needs,” he adds.

    As far as cost to the user, Adobe SearchCenter+ is sold on a percentage of ad spend, and Waddell says the new functionality will follow the same model.

  • Google Raided By Korean Fair Trade Commission

    Google sure has its work cut out for itself in terms of regulatory defense these days. The latest is that the company’s offices in South Korea have been raided by that country’s version of the FTC – The Korean Fair Trade Commission.

    According to Jay Greene at CNET, who first reported on the raids, regulators are looking int o Google’s alleged limiting of access to rival search engines on its Android platform.

    Google’s statement on the matter:

    “We will work with the KFTC to address any questions they may have about our business. Android is an open platform, and carrier and OEM partners are free to decide which applications and services to include on their Android phones. We do not require carriers or manufacturers to include Google Search or Google applications on Android-powered devices.”

    Web search and Android are also at least parts of the reason the company is being probed by the FTC here in the U.S.

    Google has a hearing with the U.S. Senate Antitrust subcommittee scheduled for September 21.

    The company also faces regulatory scrutiny over its proposed acquisitions of AdMeld and Motorola Mobility.

    When the FTC investigation was announced, Google laid out five principles that it says will hold up to scrutiny, which the company is likely relying on for any such regulatory scrutiny:

    • Do what’s best for the user. We make hundreds of changes to our algorithms every year to improve your search experience. Not every website can come out at the top of the page, or even appear on the first page of our search results.
    • Provide the most relevant answers as quickly as possible. Today, when you type “weather in Chicago” or “how many feet in a mile” into our search box, you get the answers directly—often before you hit “enter”. And we’re always trying to figure out new ways to answer even more complicated questions just as clearly and quickly. Advertisements offer useful information, too, which is why we also work hard to ensure that our ads are relevant to you.
    • Label advertisements clearly. Google always distinguishes advertisements from our organic search results. As we experiment with new ad formats and new types of content, we will continue to be transparent about what is an ad and what isn’t.
    • Loyalty, not lock-in. We firmly believe you control your data, so we have a team of engineers whose only goal is to help you take your information with you. We want you to stay with us because we’re innovating and making our products better—not because you’re locked in.
  • Twitter Renews Bing Deal, Not Google Deal

    Twitter and Bing have renewed their search partnership, and announced it in a pretty interesting way: via a staged Twitter exchange.

    If you can go to Bing and Twitter’s respective Twitter accounts, you can see the conversation between the two brands. I’m going to go out on a limb and say that the deal was probably discussed a little bit more than this ahead of this Twitter exchange. Here’s how that exchange went:

    Hey @Twitter. ^bb 15 hours ago via Sprinklr · powered by @socialditto

    @Bing What’s up? 15 hours ago via web · powered by @socialditto

    @Twitter Been thinking about our last 2 yrs together. Instantly tapping into the wisdom of the Twitter community. Good times. ^bb 15 hours ago via Sprinklr · powered by @socialditto

    @bing Totally! Search w/o Twitter = old news. You & @MSN are amazing at using Tweets to make search better & help people stay in the know. 15 hours ago via web · powered by @socialditto

    @Twitter Let’s say we stick together and do bigger and better things? ^bb 15 hours ago via CoTweet · powered by @socialditto

    @bing We’re in. Can’t wait for what comes next. 15 hours ago via web · powered by @socialditto

    Microsoft has confirmed that the deal is in fact being extended, but has been stingy with the details. In addition to that, Twitter has said that there is no news about a possible Google deal, but “Search w/o Twitter = old news” could only be taken as a dig against Google, which lost Twitter data in July.

    It doesn’t exactly look good for a Twitter/Google reunion. Meanwhile Bing is getting quite cozy with the social networks (including Facebook as well).

    Google is of course building its own social network in Google+, and the company has indicated that Google+ content would be featured in there. At this point, however, there Twitter-like flow of content just isn’t there – not enough to add real value in realtime search.

  • Google Analyzes Movie Searches

    Google has analyzed movie searches for three years and shared some data about their findings. These findings are available in a whitepaper here.

    “The study shows that consumers are searching for movies and considering what they want to watch much earlier than they used to,” says Selina Rennie on Google’s Agency Team. “In 2010, we saw that searches for film titles began to ramp up five weeks prior to the opening weekend, whereas in 2008, they would pick up much closer to the time.”

    “Not only are movie-goers searching earlier, they are searching more,” says Rennie. “Movie-goers searched 1.75 times more per film in 2010 than in 2008. Additionally, searches for film trailers were up by more than 50% in 2010 versus the previous year.”

    Here is a snapshot of some of the trends discussed in the whitepaper:

    Movie Search Trends

  • Google Gives Update on How It’s Combating Piracy

    Last winter, Google discussed its efforts to improve how copyright works online. They outlined four changes that they’d be implementing, including:

    1. Acting on reliable copyright takedown requests within 24 hours
    2. Preventing terms that are closely associated with piracy from appearing in autocomplete
    3. Improving AdSense anti-piracy review
    4. Experimenting to make authorized preview content more readily accessible in search results.

    Today, Google discussed some of the strides it has made with these initiatives in a post on its Public Policy blog.

    The company says it has built tools for making it easier for rightsholders to submit DMCA takedown requests for Google products, starting with Blogger and Web Search and that they’re being used by over a dozen content industry partners successfully, accounting for over 75% of all URLs submitted in DMCA takedowns for web search. Google also started filtering terms associated with infringement from Autocomplete.

    Google SVP and General Counsel Kent Walker writes, “We have always prohibited the use of our AdSense program on web pages that provide infringing materials, and we routinely terminate publishers who violate our policies. In recent months, we have worked hard to improve our internal enforcement procedures. In April, we were among the first companies to certify compliance in the Interactive Advertising Bureau’s (IAB’s) Quality Assurance Certification program, through which participating advertising companies will take steps to enhance buyer control over the placement and context of advertising and build brand safety. In addition, we have invited rightsholder associations to identify their top priority sites for immediate review, and have acted on those tips when we have received them.”

    “We have launched Music Rich Snippets, which allow legitimate music sites to highlight content in the snippets that appear in Google’s Web Search results,” he continues. “Rhapsody and MySpace are among the first to implement this feature, which has been developed using open web markup standards, and we are looking forward to more sites and search engines marking up their pages. We hope that authorized music sites will take advantage of Music Rich Snippets to make their preview content stand out in search results.”

    More on this feature here.

    I have a feeling that whole emphasis on identity might factor into Google’s plans, at least for promoting accountability.

  • Why You Can Almost Guarantee Google is Using Your Analytics Data

    Why You Can Almost Guarantee Google is Using Your Analytics Data

    While many webmasters and publishers use Google analytics without a second thought, smart publishers, marketers, and SEOs are left to speculate… Is Google using this data? What might they use it for? And am I doing myself more harm than good using it?

    Truth be told, unless Google ever does a full disclosure about analytics data (which to date hasn’t happened), we are left to conjecture and guess. However, if we look at Google’s business decisions, especially since Larry Page has assumed control, the only conclusion you can logically come to is that yes, they are using it. But let’s not get ahead of ourselves.

    Conference attendees have been using Q&A sessions to try and pin down Google engineers about whether or not they are using bounce rate, exit rate, time on site, or other specific factors. But, by asking these narrow questions, they allow the engineers to sidestep the real question with carefully worded answers. What we need to do is stop trying to figure out exactly what factors they are using so we can try and exploit them–instead, we need to get answers to the larger question: “Is data from Google analytics currently used in search engine ranking pages?” Why is focusing on Google’s use of one factor bad? Much like that kid in class who asked “Is this going to be on the test?” you’ve lost the plot. That kid has stopped focusing on learning and simply wants a good grade by regurgitating specific facts back to the teacher. It’s unlikely that Google is looking at any single factor; instead, they are looking at more than one aspect to determine overall quality. Engineers from Google constantly tell us to stop focusing on these narrow factors (like pagerank) and focus on the big picture and what it says about our website.

    Ever since Larry Page has assumed control, one of his big focuses has been shuttering some of Google’s non profitable projects, like Google Labs. It’s not that Google is no longer innovating; it’s that they are taking a more pragmatic approach. Projects need to be cost effective, and they’re not giving them the same length of time as they did in the past to get to that point.

    Let’s take a look at analytics. Maintaining uptime for the massive number of sites that Google analytics runs on requires a huge investment in hardware, software, and skilled engineers and technically skilled labor. Next we need to add in the programmers, Q&A, and resources associated with maintaining and updating the user interface/reporting side of gGoogle analytics. Simply put, it’s a huge investment of time, resources, and money. With Google’s recent shift in direction about projects needing to be profitable to stay alive, there simply isn’t any logical conclusion you can reach except that they are using the data. There’s a true saying about this situation: “if you aren’t paying for a product or service, you are the product being sold“.

    There are multiple business uses for this data, including forcing up prices on adwords keywords, determining adwords quality scores, understanding consumer usage, and validating organic search engine ranking factors–to name just a few. Yes, Google adwords may have started as a supply/demand bid driven market system, but once adwords quality score got factored in, it became a black box model and prices could be raised artificially as needed. Don’t believe me? Try and explain why quality score forces me to bid $5 to display ads for my own name in adwords, but I can show ads for Matt Cutts for $0.30. Unless, of course, you want to defend the bizarro logic that I am more relevant for someone else’s name than I am for my own.

    The real takeaway here is that Google is the data Borg. Without feeding the Borg signals that people are visiting, using, and returning to your site, you have little chance of ranking organically. These are the types of signals that real businesses and brands will send the search engines. These are the signals that become difficult and expensive to fake without large distributed botnets, malware, or hacking. The question you need to ask yourself is at what point does it become easier to spend more time building these signals the right way and less time on faking it via black hat spam techniques …

    Check out Graywolf’s SEO Blog for more articles by Michael Gray

  • Ask Redesign, Human-Powered Q&A Rolls Out to All Users

    Ask has 63 million users these days. That is one thing that stands out in the company’s latest announcement.

    The announcement itself is that Ask.com has launched its human-powered Q&A service “Ask People” to all of those users. This has only been available to a portion of them in limited beta until now.

    Ask has also launched a redesign to “deeply infuse user-generated answers across the site and within search results”

    “The redesign accelerates Ask.com’s transition from pure algorithmic Web search to a Q&A site and mobile service fueled by the ability to search the Web for answers or connect with other users for personal opinions,” the company says.

    “Ask’s approach to Q&A is unique – we embrace questions where we can deliver answers in milliseconds from content on the Web, but also deeply appreciate that crawlers can’t replace human experience,” said CEO Doug Leeds. “Our limited exposure beta period allowed us to learn where humans and search best intersect as mechanisms for getting credible answers to the millions of questions – fact-based or subjective – we receive each day. Today’s launch combines the best of these two worlds into a single, comprehensive Q&A destination.”

    Read our recent interview with Leeds here.

    The new Ask Q&A experience is a valuable from the web, as well as from iOS and Android. Last week, Ask launched its new Android app, following up its iPhone app which surpassed a million downloads.

  • Google +1 Button Chrome Extension Launched

    Google has launched a Chrome extension for the +1 button, so you can easily +1 any piece of content that you come across on the web, regardless of whether it not it has its own button readily available. The description for the extension says:

    +1 button is shorthand for “this is pretty cool” or “you should check this out.” Now you can +1 the pages you think are worth visiting no matter where you are on the web.

    +1’s can help your friends, contacts, and others on the web find the best stuff when they search. By installing the +1 extension, you can publicly +1 any page that you’re visiting with one easy click.

    You can manage your +1’s in a new tab on your Google profile (https://profiles.google.com). You can show your +1’s tab to the world, or keep it private and just use it to personally manage the ever-expanding record of things you love around the web.

    Please read our Google +1 Button Privacy Policy (http://www.google.com/intl/en/privacy/plusone/) for basic information about +1 button functionality.

    ***THIS ISN’T THE USUAL YADA YADA!***

    In addition to the practices described in the Google +1 Button Privacy Policy, by installing this extension, all of the pages and URLs you visit  will be sent to Google in order to retrieve +1 information. Examples of this information include whether you’ve previously +1’d the page and how many people have already +1’d the page. Google’s use of this information is described further in the following help center article (http://www.google.com/support/profiles/bin/answer.py?hl=en&answer=1319578).

    By installing this extension, you agree to the Terms of Service at http://chrome.google.com/extensions/intl/en/gallery_tos.html.

    Chrome Plus One Extension Installed

    The +1 button is not only helpful for telling Google that a piece of content would be good in a set of search results for a relevant query. Thanks to recently added functionality, it also allows you to share content back to your Google+ circles, not unlike Facebook’s “like” button and News Feed functionality. In other words, users have more of a reason to click it now. Unfortunately, this Circles-sharing functionality seems to be missing from the extension. Perhaps in an update that will be changed.

  • Google Webmater Tools – Changes To Link Categorization

    Google announced that it is changing the way it categorizes link data in Webmaster Tools.

    “As you know, Webmaster Tools lists links pointing to your site in two separate categories: links coming from other sites, and links from within your site,” says Google Webmaster Trends analyst Susan Moskwa. “Today’s update won’t change your total number of links, but will hopefully present your backlinks in a way that more closely aligns with your idea of which links are actually from your site vs. from other sites.”

    For one, subdomains are now counted as internal links, which makes a great deal of sense. Here’s a chart showing how links have changed:

    Link categorization

    “If you own a site that’s on a subdomain (such as googlewebmastercentral.blogspot.com) or in a subfolder (www.google.com/support/webmasters/) and don’t own the root domain, you’ll still only see links from URLs starting with that subdomain or subfolder in your internal links, and all others will be categorized as external links,” says Moskwa. “We’ve made a few backend changes so that these numbers should be even more accurate for you.”

    She does note that if you own a root domain, your number of external links may appear to go down.

  • Wajam Adds Location to Social Results on Google, Bing, Yahoo

    We’ve written about Wajam a few times. From my personal user experience, I think these guys are getting social search better than just about everybody, and now they’ve taken it a step further by adding location into the mix.

    Wajam is available as a browser extension. It gives you access to results from the social networks you use when such results would make sense the most – while you’re already searching for things.

    The company tells WebProNews that they’ve begun rolling out Wajam Places – location-based search results from your friends – in Google, Bing and Yahoo. This includes search results like:

    • friends who LIVE in the city you search for
    • places that your friends have LIKED in this city
    • places your friends have CHECKED-IN to
    • PHOTOS taken by your friends at this location

    Wajam Places on Google

    Wajam Places on Google

    Wajam Places on Bing

    Wajam: Get your friends’ knowledge when you need it from Wajam on Vimeo.

    A community manager for the company tells us they’re excited about the new offering, but admits there is a challenge to manage with the “huge amount of data” it has.

    Wajam recently released another interesting feature, which puts puts its social results on a number of popular sites around the web when you search on them (like eBay, Wikipedia, IMDB and others). Last month, they also started integrating Google+ results in to the mix.

  • Google Beefs Up NFL Search Results

    It should be easier to find NFL scores on Google moving forward, which is a good thing because the season is quickly approaching.

    That’s not all though. Google has expanded its NFL-related search results to include even more information, thanks to a partnership with ESPN, which already expanded upon its MLB results.

    In a message posted to Google’s Inside Search Blog, software engineer Itay Maman writes:

    Just as the NFL season kicks off and you have your fantasy football league ready to go, you’ll be able to get useful information such as the latest scores, schedules, standings and stats for football-related queries in your search results. Last week, we started showing MLB results in partnership with ESPN and we’re now expanding sports live results to include the NFL. In addition to information on the football league, teams and players, you’ll also have direct links to previews, live streams, updates and game recaps. We hope to add more and more sports information on google.com, so stay tuned.

    The first game of the season kicks off at 8:30 PM (Eastern) on Thursday, September 8 on NBC. The New Orleans Saints head to Lambeau to face the Green Bay Packers.

  • Google +1 Button The New PageRank?

    Google +1 Button The New PageRank?

    Let me start off by being very clear. Google is not getting rid of PageRank in favor of the +1 button. Google is, however, looking at the data from the +1 button as a signal of content quality, and +1s will no doubt continue to be largely coveted by webmasters and content creators web-wide.

    Will +1s become more important than PageRank? Just as important? Share your thoughts here.

    It’s been pretty clear since Google first announced the +1 button (even before they announced Google+) that the feature was designed to send Google signals for quality content. It was essentially billed as a way for web users to tell Google when a piece of content is good enough to be considered a good search result.

    Wired is running a story now saying that Google has confirmed its plans of turning the button into “a crowdsourcing tool that helps re-order search results and fight web spam”.

    “Google will study the clicks on +1 buttons as a signal that influences the ranking and appearance of websites in search results,” a Google spokesperson is quoted as saying. “The purpose of any ranking signal is to improve overall search quality. For +1’s and other social ranking signals, as with any new ranking signal, we’ll be starting carefully and learning how those signals are related to quality.”

    Of course it is unwise to place too much emphasis on just a single ranking signal. At least that’s what Google would have webmasters believe. They’re tossing around very similar language with regard to the +1 button ranking as they historically have when people worry about PageRank too much: “There are more than 200 signals that we use to determine the rank of a website, and last year we made more than 500 improvements to the algorithm.”

    Just as you’ve seen plenty trying to boost their PageRank through black hat tactics, it does not seem unreasonable to assume that these same people will try to exploit the +1 button. A major weapon against this that Google has is its strict Google+ account name policy, which has been a bit controversial thus far.

    It became clear in recent days that Google+ is all about identity as far as Google is concerned. Eric Schmidt drove this point home, as discussed here. While this makes sense for a variety of reasons (including the potential integration of Google+ with products like Google Wallet), it also makes a great deal of sense in that it shows Google exactly who is +1ing what, which should in turn help them enforce any policy (current or future) concerning abuse of the button for gaming search.

    In terms of white hat tactics, you may do well to consider things like this research comScore just shared. +1’s now mean more sharing of content to the actual Google+ network – people’s circles, which should (in theory) translate to increased traffic from Google+ itself. So, it may help to know about the kinds of people who are using Google+, as opposed to Facebook, for example. comScore’s data looks at those searches containing the Google+ and Facebook brands. It’s probably not exact, but many of those searching for Google+ content are likely going to be users of the service.

    “The most striking differences between Google+ searchers and Facebook searchers are in Age and Income level,” says Eli Goodman, who leads the business development team at comScore. “Google+ searchers overwhelmingly skew towards 18-34 year olds. Clearly Google+ is a popular brand with the younger segments, and good knowledge for Google to have as they develop their acquisition strategy and evolve their user base. Since Facebook is a much more mature brand in the social networking space, their search audience falls closely in line with the search population at large.”

    “The income skews are even more distinct, essentially polar opposites of each other,” he adds. “More than 32% of Google+ searchers have a household income of $100K or greater, compared to 23% of Facebook searchers. Google+ is definitely off to a fast start in reaching the most desirable income segments, which may make it more attractive to advertisers.”

    google plus search vs facebook search - comscore

    Google’s quest for quality

    In terms of Google using the +1 button as a way to combat spam, this also goes hand in hand with another new(ish) announcement from Google that it is calling upon users to report scrapers in some new algorithm testing.

    “We are asking for examples, and may use data you submit to test and improve our algorithms,” the company says on a “Report Scraper Pages” form, found here.

    Scrapers getting you down? Tell us about blog scrapers you see: http://t.co/6HPhROS We need datapoints for testing. 3 days ago via Tweet Button · powered by @socialditto

    This followed another recent announcement from Cutts about a major refresh to Google’s spam reporting process.

    Google seems to be putting more emphasis on quality of results than ever before (I haven’t even mentioned the Panda update in this article…or the domain blocking tools Google launched this year). It does appear that Google’s grand social plan with Google+ is a major factor in that, and is sure to have everyone clamoring for +1s, which will not only provide a boost in ranking signals for content, but potentially traffic from the social network itself. And you can bet that WHO is +1ing things matters, just like with PageRank – WHO you’re getting links from matters.

    Between things like Google’s emphasis on identity with Google+ itself and the authorship markup it’s pushing (which links people to their Google profiles), it’s clear that who you are matters in the Google world, and that also means that it matters who THEY (the people +1ing your content) undoubtedly matters too. Build your personal brand.

    Is the +1 the new PageRank? Tell us what you think.