WebProNews

Tag: Search

  • National Taxpayers Union Says Americans Oppose Search Engine Regulation

    The debate surrounding search engines and regulation only seems to be increasing with recent developments. Various privacy and consumer groups have encouraged the government to intervene claiming that consumers need to be protected. Although some investigations are pending, the feds have not stepped in with any action yet.

    Is government regulation needed in search engines? Please comment.

    Interestingly, new research reveals how the majority of Americans feel about these issues. A poll from Zogby International and commissioned by the National Taxpayers Union found that most people in the U.S. are satisfied with the search options they currently have and do not want the government to get involved.

    Pete Sepp, the Executive Vice President of NTU, told WebProNews that 87 percent of the more than 2,000 respondents agreed with the following statement: “I feel I can easily switch to a competing search engine if I’m not happy with the results I receive.”

    “The majorities are quite overwhelming,” said Sepp. “In fact, when asked if people thought that they could always switch to a new search if they were dissatisfied with the results they were getting, by nearly an 11-1 margin, they said so… versus those who thought that they were trapped or locked into a current search engine.”

    “There’s obviously a great deal of consumer freedom, as expressed in these poll results,” he added.

    Pete Sepp, Executive Vice President of the National Taxpayers Union Sepp also told us that the skepticism regarding government regulation was also “overwhelming.” When respondents were asked if “the federal government should regulate the content and appearance of search engines and their results,” 64 percent strongly disagreed while only 3 percent strongly agreed.

    “We found overwhelming majorities saying that government had no business in trying to determine how search engine results should appear or how search engines should work in the first place,” said Sepp.

    The NTU found that most consumers believe that if the government gets involved in search engines, that the results would be harmful. Specifically, they think that it would lead to reduced consumer choice and innovation.

    The poll surveyed Americans across various demographic categories, including age, income, educational level, and ideology. However, Sepp pointed out that it was interesting how both self-identified Democrats and Republicans were against government regulation of search engines.

    “It appears that once people are made aware of this issue, [they] are very, very concerned that further government and involvement will simply lead to disastrous results,” he said.

    How would you vote in this poll? Let us know.

    Sepp went on to say that since the message from consumers is loud and clear, the government should “speak very carefully” and “tread very lightly” in these matters.

    If you remember, as WebProNews previously reported, President Obama recently released his privacy proposal that calls for Congress to implement a Consumer Privacy Bill of Rights. NTU is hoping that its findings will be heard by policymakers before they take any steps toward regulating the Web.

    Incidentally, a new report out today from the Pew Internet and American Life Project shows that even though Americans are very satisfied with the quality of search results, they are concerned with how search engines collect and use their data. According to the report, users are particularly concerned with data collection being used to personalize results and for ad targeting purposes.

    In fact, the research found that three-quarters of searchers are against data collection for personalizing results.

    Also, Pew found that two-thirds of Web users have an “unfavorable” view of online targeted advertising because they do not like having their behaviors tracked and analyzed.

    Based on the research from both NTU and Pew, it appears that consumers have mixed feelings about their search experience and privacy. What’s your take? Are you worried about search engines collecting your data but not enough for government to intervene? Or, would like to for the government to regulate these practices? Share your thoughts with us.

  • Foursquare Gets Business Hours, Becomes An Alternative to Google

    Foursquare announced today that it has added business hours to its apps for merchants who provide them. This includes specific times like happy hour, kitchen hours and free admission hours, if applicable.

    Businesses who wish to add their hours, have a means to do so here.

    Google+Reader”>Foursquare business hours

    You see what they did there? You don’t think about an app like Foursquare as a search tool, but it’s little things like this that give people alternatives to Google and other traditional search engines for finding certain kinds of information. That’s why the search market should probably start being less judged by just the usual suspects.

    Interestingly enough, last week, Foursquare announced it was dumping the Google Maps API in favor of MapBox, an open source platform.

    In other Foursquare news, the company has teamed up with American Express on SXSW deals (again). They’re also hosting a city badges contest, which was just opened up to the whole world.

  • Bing Gains US Market Share, But So Does Google

    It’s always been an uphill battle for Bing, trying to gain search market share, but it doesn’t help when search giant Google’s market share grows too. And for as much fuss that has been made in the media about Google’s privacy policy and the addition of “Search Plus Your World” to Google results, Google still managed to gain market share in the U.S. last month, according to the latest data from comScore.

    Google Sites led the “explicit core search market” with 66.4% of queries, according to the firm. That’s up 0.2 percentage points from January.

    Microsoft sites (including Bing, obviously) had 15.3%, up 1 percentage point. Yahoo lost .3 percentage points, falling to 13.8%. Ask maintained 3% month to month, while AOL dropped 0.1 percentage points to 1.5%

    comScore search market numbers

    comScore reports:

    17.6 billion explicit core searches were conducted in February, with Google Sites ranking first with 11.7 billion. Microsoft Sites ranked second with 2.7 billion searches, followed by Yahoo! Sites with 2.4 billion, Ask Network with 535 million (up 2 percent) and AOL, Inc. with 266 million.

    comScore search market numbers

    It’s interesting that Yahoo is on the decline as Microsoft continues to increase, considering Bing powers Yahoo these days, and adCenter powers Yahoo Search Marketing. It will be something to keep an eye on as new Yahoo CEO Scott Thompson is with the company for a longer amount of time. Yahoo is much more than a search company of course, and we have to wonder how big of a priority search will be under the new leadership.

    Yahoo turned 17 last week.

  • Google On How It Censors Content (Ahead Of World Day Against Cyber-Censorship)

    World Day Against Cyber-Censorship is this coming Monday – March 12.

    Here’s the official description for that:

    World Day Against Cyber-Censorship (on 12 March 2011) is intended to rally everyone in support of a single Internet without restrictions and accessible to all. Never have so many countries been affected by some form of online censorship, whether arrests or harassment of netizens, online surveillance, website blocking or the adoption of repressive Internet laws. Netizens are being targeted by government reprisals. Around 120 of them are currently detained for expressing their views freely online. World Day Against Cyber-Censorship pays tribute to them and their fight for Internet freedom.

    Google wrote a blog post about its approach to content removal today, gearing up for the event. The company says nothing has changed since it first outlined its approach, four years ago.

    “At Google, we have a bias in favor of free expression—not just because it’s a key tenet of free societies, but also because more information generally means more choice, more power, more economic opportunity and more freedom for people,” writes Rachel Whetstone, Senior Vice President, Global Communications and Public Policy. “As Article 19 of the United Nations’ Universal Declaration of Human Rights states, “Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive, and impart information and ideas through any media and regardless of frontiers.”

    “That said, we recognize that there are limits,” she adds. “In some areas it’s obvious where to draw the line. For example, we have an all-product ban on child pornography. But in other areas, like extremism, it gets complicated because our products are available in numerous countries with widely varying laws and cultures.”

    Google says it takes down “as little as possible” when it comes to search, though it does remove content from results when required by law. As far as Google’s user-generated content sites, it relies on use guidelines and polices these sites (like YouTube, Blogger, Google+, etc.) accordingly.

    Google, of course, has its transparency report, where you can go anytime to see content removal requests (as well as data requests) by country.

    Last month, an Indian court ordered some web companies, including Google (and Facebook), to filter some content deemed “morally or religiously objectionable”.

  • German Lawmakers May Be Jeopardizing Search

    News aggregation as we know it, and possibly even search as we know it, may be in danger – at least in Germany.

    German lawmakers are reportedly kicking around new legislation, which if turned into law, would require a news aggregation site (like Google News) to pay royalties to content publishers.

    Out-Law.com, in a piece posted at The Register, links to an official document published in German by the lawmakers, and concludes (through translation) that:

    The snippets would be copyright-protected for one year, although individuals will be allowed to use the material for private use without having to pay royalties.

    Essentially, news aggregation services would not be able to provide snippets of content, the way they do now, when pointing users to said content. It’s unclear whether we’re only talking about the actual snippets, or if that includes the titles as well. According to the report, aggregators may be forced to pay license fees, but if if the titles (which are essentially links), are not included, an aggregator like Google News could simply display the titles/links and no snippets, without having to pay, which would be more practical for the aggregator from a business standpoint, though it would hurt the user experience to some extent.

    If the law is proposing charging for even use of the titles, they’re essentially proposing charging for linking. There’s no way that could be good for the web. The web only works because of links. That’s why it’s a web. It’s not a good precedent to be set.

    If publishers start charging for links, they’re going to get a lot less of them, and ultimately that’s going to hurt the publishers’ traffic anyway. Seems like a lose/lose situation to me.

    PaidContent does a good job of providing something of a timeline for similar proposals and court cases in Europe, including a law in the UK, which requires some aggregators to pay fees for summaries of online articles.

    We’ll be taking a more in depth look at this issue and its broader implications in an upcoming article.

  • Google Windows Phone App Gets New Features

    Google Windows Phone App Gets New Features

    Google announced a new update for its Google Search App for Windows 7.5 phones today. The new features are: autocomplete, voice search and “my location”.

    My Location, if you’re not familiar, is the feature that tells Google your location so it can provide results based on that. If you search for “mexican food,” for example, you should get results showing Meixcan restaurants in your general vicinity.

    The other two features are self-explanatory (OK, maybe My Location is too).

    These are pretty standard features, and for users of other platforms are probably things being taken mostly for granted, but today’s release shows that Google hasn’t forgotten the Windows Phone platform completely.

    The new app is available in the Windows Marketplace. It’s available in English, Spanish, French, Italian, and German.

    Google windows phone with autocomplete

    The reviews so far are generally positive. The negatives are mainly that the app should do other things in addition to these things, and implying that it was hardly worth using before the addition of these features.

    Earlier this week, Google added a new Recent icon to Google search on Android devices and iPhones.

  • What Is Bing Doing At SXSW?

    What Is Bing Doing At SXSW?

    As previously reported, Bing’s Duane Forrester is scheduled to participate in a panel discussion at SXSW this weekend, called Dear Google & Bing: Help Me Rank Better! Also scheduled for that session are Matt Cutts and Danny Sullivan, but Matt Cutts tweeted today that he won’t be able to make it as his wife is having surgery, though he’s going to try and appear by way of Skype.

    This is not the only presence Bing will have at the event, however. Microsoft ran down a few ways Bing will be participating at SXSW in a blog post today. Microsoft’s Leslie Feinzaig and Jacquelyn Krones will be in the session Mind Reading: Identifying Needs Users Don’t Know They Have on Saturday. Here’s the official description for that:

    When your product is facing serious competition, knowing what unmet need still exists is crucial to planning your next move. But in surveys you find that everyone is reasonably satisfied with all of the key features in your competitor’s products and they do not perceive that their experience could be better than it currently is. So how do you identify opportunities that seem not to exist? In this session, using Bing’s insight development practices as a case study, we will discuss techniques for gaining deep understanding of and empathy with customer’s pain to spur product innovations. We will share insights that we’ve identified that point to broad cultural shifts in how people think about knowledge that impact what is perceived as trustworthy and what is complete information required to make important decisions. We will share both how we were able to identify these needs and specifically what these needs are in an effort to encourage thinking about how to better meet them. This session is sponsored by Bing.

    From March 9 – 12, Bing will host the Bing Lot, where the company will show off some Bing Booster startups. Bing Booster is Bing’s program “aimed to help ideas flourish, stuff get built and services grow,” as they put it. It’s a parking lot with food, drinks and announcements.

    Bing Lot

    On March 9, there’s a panel series presented by PSFK in partnership with Bing. They’re also hosting a cocktail party. The event page says:

    Working with their partners at bing, PSFK will reveal five key trends which every attendee ‘Needs To Know’: Social-Pairing, Co-Sharing, Me-TV, Sonic-Interface and Gaming-For-Good – key themes you should be on the lookout for as you go through your SXSW Interactive experience.

    These trends will be brought to life with statistical data from our partner bing – plus a series of short talks with innovators. Hosted by PSFK’s Piers Fawkes, the speakers include: gaming guru Jane McGonigal, Reece Pacheco of Shelby.TV, Eric Garland of LiveNation, David Jones of Shazam, John Zimmer of Zimride, Daniel Hengelveld of Neighborgoods and David Polinchock of AT&T AdWorks.

    Finally, on March11, Bing is teaming up with I Can Has Cheezburger on an event called Keep Calm and Internet. It’s simply described as “a night of memes, music, and Internet magic.” It also promises “super special guests”.

  • Matt Cutts Won’t Be At SXSW

    For the search crowd, the SXSW session to take place on Saturday called “Dear Google & Bing: Help Me Rank Better!” is no doubt on the list of those to attend. It was supposed to have Google’s head of web spam Matt Cutts, Bing Sr. Product Manager Duane Forrester (who has kind of become known as Bing’s Matt Cutts) and Search Engine Land Editor in Chief Danny Sullivan, who has established him as one of the leading voices in the search industry.

    View our SXSW coverage here.

    Matt Cutts announced, however, that due to his wife having surgery, he will be unable to attend. He tweeted early this morning:

    My wife has foot surgery tomorrow, so I won’t be able to make it to SXSW in person: http://t.co/CRRAulpC I’ll try to Skype in for the panel. 15 hours ago via Tweet Button ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    He actually wrote about the news on his blog a few days ago, but at that point thought he would still be able to do the panel:

    Every so often real life catches up with you in ways you didn’t expect. My wife broke her foot a few days ago. She took a unfortunate spill off a stepstool, but she’s telling everyone it was a ninja fight. Those ninjas pack a wallop: she’ll wear a cast for up to 6-8 weeks, and the doctor said she can’t drive with her current cast. Overall, the broken foot has been a good reminder that having your bike stolen, while annoying, isn’t too horrible in the grand scheme of things.

    One wrinkle is that my wife and I were going to spend about a week together at South by Southwest, and I was scheduled to participate on a panel. She’s not going now for obvious reasons (ninja fight). I’ve rejiggered my travel so I’m only away from my wife for a day but I believe I can still do the panel.

    That now has an update on it, reflecting what he said in the tweet.

    Fans will no doubt be disappointed. I’ve seen this guy walk the halls at conferences, constantly being surrounded by people who want to talk to him. Just like a rock star. The Twitterverse is understanding, however.

    @mattcutts You are a great husband. Our philosophy is family first. Best of luck to your wife (and you too!) 🙂 15 hours ago via TweetDeck ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    @mattcutts sounds painful. Hope she feels better. Please send her my best. 15 hours ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Here’s the official description for the session:

    If you build it, they might not come, if you haven’t thought about how search engines view your web site. Forget testing for Internet Explorer, Firefox, Chrome and Safari. Search engines are the common browser that everyone uses. The good news is that search engine optimization (SEO) doesn’t mean terrible design or some type of black-magic trickery. Rather, there are good, sensible things that everyone should do that pleases both search engines and human visitors. In this session, representatives from Google and Bing provide this type of advice. They’ll even get you up to speed on the impact that social media is playing on search results. Even better, it’s all Q&A. Bring your top questions about how they rank sites and get answers directly from the source.

    Cutts, Forrester and Sullivan all put together a session together at last year’s SXSW as well. Here’s our coverage of that. It could give you an idea of the kinds of things to expect, though a lot has certainly happened in search in a year’s time. I’m sure Search Plus Your World, for example will be a topic of discussion this year.

    You can find plenty of advice from Matt Cutts on various topics here.

  • International Women’s Day Celebrated With Google Doodle

    Today’s Google Doodle swaps out the blue for the purple and replaces the big “G” with the symbol for woman. That’s because March 8th is International Women’s Day. Evolving over the course of many years, today, International Women’s Day celebrates the achievements of women, in all different facets of our culture.

    The United States first celebrated a national Woman’s day in 1909. After an International Women’s conference was held in 2010, and International Day was established in 1911. Here’s how that all came about:

    In 1910, a second International Conference of Working Women was held in Copenhagen. A woman named a Clara Zetkin (Leader of the ‘Women’s Office’ for the Social Democratic Party in Germany) tabled the idea of an International Women’s Day. She proposed that every year in every country there should be a celebration on the same day – a Women’s Day – to press for their demands. The conference of over 100 women from 17 countries, representing unions, socialist parties, working women’s clubs, and including the first three women elected to the Finnish parliament, greeted Zetkin’s suggestion with unanimous approval and thus International Women’s Day was the result.

    The first celebration was less of a “celebration” in the strict sense, in that much of International Women’s Day involved demonstrations and various other protests concerning suffrage and discrimination in the workplace.

    Today, much of the celebration has spilled over to social media. And though not everyone is embracing the political and social message of the day in full, they are still honoring women in general:

    Almost 500 planned #womensday events occurring across US & Canada right now. Happy International Women’s Day everyone ! 57 minutes ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy International Women’s day. My advice to young women: educate yourselves, work hard, be brave, and help each other. 29 minutes ago via Facebook ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    In honor of International Women’s Day, we salute the extraordinary accomplishments of women around the world! 7 minutes ago via Postling ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy International Women’s Day – Women of the world, we love you. 26 minutes ago via SocialFlow ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Last year, celebrations took place in over 100 countries across the world. Since the year 2000, International Women’s Day has become an official holiday in countries like Afghanistan, Cambodia, Laos, Cuba, Kazakhstan, and Zambia. In some of these countries, International Women’s Day is celebrated in a fashion similar to Mother’s Day – you know, doting on the women of the house and such.

    And the IWD site has turned this thing into a contest in way, charting a leaderboard for events around the world. and as of right now, it appears that the UK is celebrating their women more than anyone else:

    How will you celebrate International Women’s Day? Let us know in the comments.

  • Google Webmaster Tools Gets New Admin Feature

    Google announced the launch of a new Webmaster Tools feature, which lets verified site owners grant limited access to their site’s data and settings to other people.

    You can do this from the home page, by clicking “Manage Site” and going to the “Add or remove users” option, which has replaced the “Add or remove owners” option. This will take you to a new User admin page. From here, you can add or delete up to 100 users. Users can be identified as “full” or “restricted” depending on the rights you want to assign them.

    Full means they can view all data and take most actions. Restricted means they only have access to view most data, but can only take some actions, such as using Fetch as Googlebot and configuring message forwarding.

    Here’s who can do what:

    Full vs. Restricted on Webmaster Tools

    “You’ve had the ability to grant full verified access to others for a couple of years,” says Google Webmaster Trends analyst Jonathan Simon on the Webmaster Central blog. “Since then we’ve heard lots of requests from site owners for the ability to grant limited permission for others to view a site’s data in Webmaster Tools without being able to modify all the settings. Now you can do exactly that with our new User administration feature.”

    “Users added via the User administration page are tied to a specific site,” he explains. “If you become unverified for that site any users that you’ve added will lose their access to that site in Webmaster Tools. Adding or removing verified site owners is still done on the owner verification page which is linked from the User administration page.”

    Hopefully the new feature will make site management easier for webmasters with a lot of employees and colleagues, and save a lot of hassle when changes are needed, or need to be retracted.

  • Google Expands Encrypted Search Worldwide

    Last year, Google announced the launch of encrypted search by default for signed in users. http://www.google.com became https://www.google.com.

    Now, Google is expanding this throughout the world. Google software engineer posted a quick message to the company’s Inside Search blog:

    Several months ago we made a change to our default search experience on google.com — when you’re signed into Google, we add SSL encryption to increase the privacy and security of your web searches. The change encrypts your search queries and our search results page, which is particularly important when you’re using an open, unsecured Internet connection.

    We’re now ready to expand this protection, so over the next few weeks we will begin introducing SSL search beyond google.com to our local domains around the globe. As before, we hope that these efforts to expand the use of SSL encryption in our services motivate other companies to adopt SSL more broadly.

    Webmasters haven’t been real thrilled with the move thus far, as it has affected the referral data that is available in Google Analytics. Google continues to recognize the referrals as organic search, but it no longer repots the query terms that the user searched on to reach the site. Google Analytics now shows aggregate data for visits from keyword: “not provided”.

  • Bing Search Quality Insights: New Blog Series Sheds Light On Bing’s Inner-Workings

    Google recently started a series of blog posts highlighting various points of progress it has made in its efforts to increase search quality. The results have essentially been lists of monthly changes Google has made to its algorithm and interface. This has been extremely interesting to watchers of the search industry and webmasters who are concerned with search engine optimization.

    Bing is now starting a similar series, though if the first entry is any indication, we’re going to see a much more in-depth explanation about things in general, as opposed to lists of specific tweaks.

    “Quality improvements in Bing are often subtle but often those little changes are the result of years of research,” says Dr. Harry Shum, Corporate Vice President of Bing R&D. “In the coming weeks and months, you will hear from members of my team on a range of topics, from the complexities of social search and disambiguating spelling errors to whole page relevance and making search more personal. We will also highlight the ideas and projects we have collaborated with colleagues from Microsoft Research and academia to advance the state of the art for our industry. We hope this will not only be useful information for our blog readers, but that they will spark conversations that help us all move the search industry forward.”

    The first entry comes from Jan Pedersen, Chief Scientist for Core Search at Bing, who talks about how Bing determines “whole page relevance,” which it uses to determine not just where to rank a result on the search results page, but whether to just return a link or an “answer”.

    “As with any relevance problem we start with the question of how to measure if Bing has done a good job,” explains Pedersen. “We could do this by simply asking human judges to compare the output of competing blending algorithms and assess which is better. This turns out to be a difficult judgment task that produces quite noisy and unreliable results. Instead we look at how people behave on Bing in the real world. Based on how they respond to changes we make an assumption that a better blending algorithm will move people’s clicks towards the top of the page. This turns out to be the same as saying that a block of content, or answer, is well placed if it receives at least as many clicks as the equivalently sized block of content below it — or, as we say internally, if its win rate is greater than 0.5. So a good blending algorithm will promote an answer on the page upward as long as its win rate is greater than 0.5. Armed with this metric, we can run online experiments and compare the results of competing blending algorithms giving us a realistic data set.”

    Shum did note in a blog post announcing the new blog series that Bing does measure search quality with a mix of offline human judges (presumably similar to Google’s raters) and online user engagement.

    “Next we investigate the available inputs into an online blending function that improves this metric,” continues Pedersen. “We can, and do, use historical anonymous click data, but this is not sufficient because it does not generalize to rare queries, or to new content with no history. So, we add in three kinds of additional inputs: confidence scores from the answer provider, query characterizations, and features extracted from other answers and web pages that will be shown on the page. For example, to learn where to place an image answer in the search results for a given query, we consider the confidence score returned from the image search provider, the ranking scores of nearby Web pages, and whether the query is marked as referring to the sort of entities that are well described by images (people, places, etc.).”

    Bing actually uses over a thousand signals for blending search functions, according to Pedersen. This is in line with what Bing’s Duane Forrester has said in the past – roughly a thousand signals.

    “Finally, we consider the offline and online infrastructure that will be used to create and run a blending function,” adds Pedersen. “We use a very robust, but high-performance learning method, called boosted regression trees, to automatically produce a ranking function given training data. This allows us to use many signals with the confidence that each additional signal will incrementally improve our blending function. Our training sets are fairly large, since they are mined from our billions of anonymous query session logs, so we use our large-scale data mining infrastructure, called Cosmos, to prepare the data and run offline experiments. Once a new blending function has been generated by our offline learning method, it is deployed to a serving component internally called APlus that puts all that data into action and runs after all candidate content blocks that have been generated, where it can be tested via online experimentation and finally placed into production.”

    Pedersen says Bing has been focusing on applying all of this to new inputs for “temporarily relevant” answers. Think news stories that die down after a while.

    If you’re really into learning about the inner-workings of search engines, it’s a pretty interesting read, and is frankly not he kind of thing we see from Bing very often. It looks like that’s changing now.

    There’s not much here in terms of SEO guidance, at least in the first post, but SEO enthusiasts will no doubt want to keep an eye on the series and stay on the lookout for info and tips that could be applied to SEO strategies. Google’s change lists are a bit more useful in this regard.

  • Facebook Promotes Bing Search Even More

    As I (and others) have suggested in numerous articles in the past, the competitive landscape around search and social media could get really interesting if Facebook decided to start getting more involved with search. Facebook and Google are competitors. Microsoft and Google are competitors. Facebook and Microsoft (Bing, in particular) are partners. Bing integrates Facebook into its search engine. Facebook uses Bing for web search results.

    Now, Facebook is reportedly showing users what looks like a big Bing homepage when they log out.

    Bing Home Page

    It’s a new ad the company is trying. Only some users are seeing it. I’m not seeing an ad in this spot at all right now, but Josh Constine at TechCrunch has a screenshot. It essentially just looks like the Bing homepage, like above, and lets users search Bing as they’re leaving Facebook (apparently opening the search in a new browser tab).

    While it may just be an ad, and not really any new search offering from Facebook, it’s still a very prominent placement for Bing as millions of Facebook users log out on a regular basis. One can only imagine that a web search is often their next web activity.

    I still expect that we’ll see Facebook place more emphasis on search in the future. Remember when Twitter had that “aha” moment and added search to its home page? Now, it’s a go-to resource for real-time info in an areas where Google is failing. Facebook is way bigger, and is in great need of better search functionality. It may just take a partner like Bing to help with that.

  • Overstock Blaming Google For “Ugly Year”

    Overstock Blaming Google For “Ugly Year”

    Overstock is blaming Google for an “ugly year.” Remember when Overstock.com was hit with a Google penalty just over a year ago? Well, the company released its fiscal year and Q4 earnings today, which reflected what CEO Patrick Byrne called “an ugly year”. Revenue for the year decreased 3% year-over-year, and 10% year-over-year for the quarter.

    Google penalized Overstock in February of 2011 after the site had encouraged sites of colleges and universities to post links to Overstock pages so students could get discounts, though the penalty came after Overstock discontinued the program.

    Byrne said at the time, “Google has made clear they believe these links should not factor into their search algorithm. We understand Google’s position and have made the appropriate changes to remain within Google’s guidelines.”

    In April, the penalty was lifted.

    Here’s what Overstock said about it in its release today:

    “We believe our revenues were adversely impacted during the first and second quarters when Google Inc. notified us that it was penalizing us in natural search results for noncompliance with some of Google’s natural search guidelines. During this penalty period, we dropped significantly in some Google natural search result rankings. We made changes to conform to Google’s guidelines and on April 21, 2011 Google ended its penalization of our natural search results. We were able to offset some of the negative impact to revenue by increasing expenditures in other marketing channels.”

    ..

    Sales and marketing expenses totaled $61.8 million and $61.3 million for the fiscal year 2011 and 2010, respectively, a 1% increase and representing 5.9% and 5.6% of revenue for those respective periods. The increase in sales and marketing expenses as a percent of net revenues is primarily due to increased spending in search marketing, increased in part to offset the negative impact of the Google penalty on revenues as described above, partially offset by a decline in spending for affiliate marketing and television advertising. Sales and marketing expenses totaled $18.9 million and $17.3 million for the fourth quarter of 2011 and 2010, respectively, a 10% increase and representing 6.0% and 4.9% of revenue for the same periods.

    Overstock in Google

    They didn’t pin the whole thing on Google, but it does go to show how important Google rankings can be to a company’s bottom line. I know I don’t have to tell some of you who have been hit by the Panda update over the past year about that. Barry Schwartz at Search Engine Roundtable shared another business’ story about that just today in fact.

    It will be interesting to see the effects a penalty has had on Google’s own Chrome operating system once the penalty is lifted. It seems, so far, that it has indeed had some impact.

  • Yahoo’s Birthday Is Today

    Yahoo turned 17 today.

    According to Barry Schwartz, the cupcakes pictured below are being given out at Yahoo today (Jennifer Davies posted the image to Flickr):

    Yahoo Cupcakes

    Here’s some Twitter celebration:

    Happy 17th Birthday Yahoo! @YahooInc 1 hour ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Yahoo! : 17 and counting. Working @ Yahoo! : 8.5 and counting. Happy 17th Birthday, Yahoo!. #bleedpurple 23 minutes ago via TweetDeck ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy 17th Birthday, @Yahoo! Thanks for making me feel older today as I remember back to the Internet before you arrived. 27 minutes ago via Buffer ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy 17th birthday @Yahoo – you’re almost legal. #yahoo 43 minutes ago via Echofon ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy Birthday Yahoo! Almost an adult. 17 yrs. http://t.co/xjNkUR5Q 56 minutes ago via Photos on iOS ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Yahoo’s 17th birthday party. I made this cake. http://t.co/qK1RZSw1 1 hour ago via Photos on iOS ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy 17th Birthday Yahoo! @YahooInc 45 minutes ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    It’s also Dr. Seuss’ birthday, as Yahoo is happy to point out:

    Happy Birthday, Dr. #Seuss! Searches this month on @Yahoo for “Dr. Seuss birthday” R up 3,997% & searches 4 “Dr. Seuss books” are up 1,627%. 6 hours ago via HootSuite ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Happy birthday to Dr. Seuss! We loved his books when we were youths. If you had to name it, which is your favorite? http://t.co/qB9LXYUy 7 hours ago via Social Publisher ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Looks good!! Happy Birthday! How to Make Green Eggs and Ham on Yahoo! – http://t.co/gTn9Frn4 3 minutes ago via Tweet Button ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Apparently, Yahoo is sendint out a lot of other birthday wishes too:

    Yahoo’s 17th birthday party. I made this cake. http://t.co/qK1RZSw1 1 hour ago via Photos on iOS ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    I would like to thank Yahoo for sending me an email to remind me it’s my birthday tomorrow, I almost forgot… 3 hours ago via Twitter for BlackBerry® ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Sleepover birthday Ideas? – Yahoo! Answers http://t.co/xG7kXCTX 2 minutes ago via twitterfeed ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    Oh yeah a month until my birthday yahoo 2 hours ago via Twitter for iPhone ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

  • How Far Does Your Google Search Query Travel?

    How far does your Google search query travel? According to Google,1,500 miles on average.

    This is a factoid Google Fellow Ben Gomes dropped in an interview with ReadWriteWeb about the inner workings of Google Search. There wasn’t much in the way of new information revealed in the interview, but like Google’s own videos on the topic, it’s still interesting.

    “The query is sent back to Google through the Internet,” Gomes told Jon Mitchell. “Typically, this is a journey of over 750 miles in either direction. We have data centers all over the world, but, on average, your query travels about 1,500 miles.”

    The stat has been dropped by Google a few times before, but I’ve not seen much attention brought to it.

    Google has data centers in:

    • Berkeley County, South Carolina
    • Council Bluffs, Iowa
    • Douglas County, Georgia
    • Mayes County, Oklahoma
    • Lenoir, North Carolina
    • The Dalles, Oregon
    • Hamina, Finland
    • St Ghislain, Belgium
    • Hong Kong
    • Singapore

    On a side note, notice the poor relevancy of the results in the image. This is without “Search Plus Your World“. They’re not much better with it turned on.

  • Google’s New Privacy Policy: Are You Freaked Out?

    We’ve known for a while that Google was consolidating its privacy policies into one main one (with a few product exceptions), and today is the day that this goes into effect. What it all boils down to is that Google can share the data it has about you from Google service to Google service. It’s not sharing anything new with outside parties, just among its numerous services. The way Google presents it is that it will allow the company to make its products better and more personally relevant to the user.

    Are you OK with Google’s new privacy policy or do you think it’s bad for users? Let us know where you stand in the comments.

    >>> Check out WebProNews’ special page covering Google Privacy updated live. Subscribe to the Google Privacy RSS feed too!

    The whole thing has blown up in the media since Google first announced the changes. I haven’t heard too many people talking about it in casual conversation, but there’s no question that some are concerned, though I suspect the majority clicked to “dismiss” the little notification that Google has been showing users with little thought or concern. People have, however, been pretty vocal about it on Twitter.

    “As you use our products one thing will be clear: it’s the same Google experience that you’re used to, with the same controls,” Google’s Director of Privacy, Product and Engineering, Alma Whitten, wrote in a blog post. “And because we’re making these changes, over time we’ll be able to improve our products in ways that help our users get the most from the web.”

    Whitten pointed out three “important points to bear in mind” regarding the policy:

    1. Our Privacy Policy is now much easier to understand.
    2. Our Privacy Policy will enable us to build a better, more intuitive user experience across Google for signed-in users.
    3. Our privacy controls aren’t changing.

    In a post in January about the changes, Google Director of Public Policy, Pablo Chavez, discussed five things that “aren’t changing”:

    1. We’re still keeping your private information private — we’re not changing the visibility of any information you have stored with Google.

    2. We’re still allowing you to do searches, watch videos on YouTube, get driving directions on Google Maps, and perform other tasks without signing into a Google Account.

    3. We’re still offering you choice and control through privacy tools like Google Dashboard and Ads Preferences Manager that help you understand and manage your data.

    4. We still won’t sell your personal information to advertisers.

    5. We’re still offering data liberation if you’d prefer to close your Google Account and take your data elsewhere.

    In a recent letter to Congress, Google explained that the old policies have restricted the company’s ability to combine info within an account for web history (search history for signed in users) and YouTube. “For example, if a user is signed in and searching Google for cooking recipes, our current privacy policies wouldn’t let us recommend cooking videos when she visits YouTube based on her searches – even though she was signed into the same Google Account when using both Google Search and YouTube,” Google said in the letter.

    We’re already seeing other ways Google is trying to improve in this area. Earlier this week, the company listed 40 “search quality” changes it made in February. Among those, was a change to find more locally relevant predictions in YouTube.

    Google’s SVP, Advertising, Susan Wojcicki, talked about the changes in a keynote at SMX West this week. As Shaylin Clark reported, she said that Google was doing its best to balance the interest of two very separate groups: advertisers and consumers.

    The policy changes have drawn the ire of privacy watchdogs. EPIC, one such watchdog group has complained to the FTC, but the FTC decided they had no legal standing in the matter, but they did file an appeal. Still, FTC chairman Jon Leibowitz called the new policy “brutal.”

    The EU and the Japanese government have also shown concern.

    A consultant to regular Google critic, the FairSearch Coalition (made up of Google competitors, mind you), sent a letter to the National Association of Attorneys General (NAAG), expressing concerns with the changes.

    Various other privacy issues of Google’s past an present only serve to fuel the fire of controversy around what to some isn’t all that big a deal. I think that, as Facebook has been dealing with for years, much of the outcry is more related to perception. Things like the recent storyline around Safari and the launch of Google Buzz a couple years back tend to stick in people’s heads.

    Our own Abby Johnson recently interviewed Danny Sullivan, who has been moderating conversations with Googlers this week at SMX West, about the changes. Here’s what he had to say:

    If you are in the party that’s outraged by Google’s decision, you can either start using other services or take all the precautions Google has enabled you with to control how Google shares your data. In an article today, a colleague, Josh Wolford, put together some steps you can follow for the latter option.

    Another colleague, Drew Bowling, put together a little list of some alternatives to various Google services. There are certainly other options beyond these, but they are potential considerations. Bowling writes:

    Search – Google Search results will likely be the well from which Google collects most of your information under the new Privacy Policy and then uses it for whatever arcane purposes Google uses your information. While you can turn off your Web History as well as use Google’s own encrypted search, you could still always do one better by simply not using Google search directly (especially until the full application of the new Privacy Policy is witnessed and understood).

    With Scroogle down for the count, the two viable not-Google contenders to take its place areDuckDuckGo and Gibiru. Both sites are pro-privacy and ensure users’ searches are encrypted by concealing your IP address from your search query. With either of these two search tools, your results will be the same as the basic results you get from Google.

    Web-based Email – “The undiscovered country makes us rather bear those ills we have,
    Than fly to others that we know not of.” While Hamlet didn’t have something as trifling as Gmail in mind when he said this, consider the sentiment’s application when considering ditching your email. Your best free online alternative is likely Hotmail, but that service is owned by Windows. Fleeing Google for the cold embrace of Windows seems to belie any intent to emancipate and protect yourself from the corporate Eye of Sauron that you’re trying to avoid.The other thing is: Gmail’s really nice.

    Another alternative you may consider is ZoHo mail, but with that you’re going to have less storage with a free account (you’ll have to pay in order to get more than 5GB). If you really want to spend some time weighing your alternatives, Wikipedia has a table comparing all of the more sought-after features for webmail services that might hasten your task.

    Social Networking – I can’t recommend Diaspora enough as far as privacy goes, but the average Google+ user will have a hard time getting through the door as its still in Alpha and therefore new accounts are invite-only. The obvious and immediate alternative is Facebook but, similar to how I explained with the free email hosting above, you’d basically be trading one poison for another. Given you’re probably already on Facebook, and how nobody really seems to be adopting to Google+ that enthusiastically, this is one case where, if you must belong to a social network right now, stay with Facebook. Until Diaspora goes public.

    Image sharing/hosting – Flickr. Flickr, Flickr, Flickr. There’s not really anything that can be said about Flickr that hasn’t been said before. It’s a great service, offers content protection for users, and just recently launched a savvy new look to users’ contacts. It incorporates the social aspect of photo-sharing and has a great user interface. Even if you’re not looking to ditch Google Picasa with all of this privacy hullabaloo, I still recommend giving Flickr a look. You may find that you outright prefer that service to Picasa and the less Google in your life at this point, the better.

    Blogging – WordPress is likely to be your best alternative to Google’s Blogger. It offers up a comparable assortment of different themes for users to design their blogs, you can host your WordPress blog on your own server if you feel so inclined, and there are a host of add-ons you can apply to your blog. Tumblr might be a close second if you prefer a deeper social media aspect to your blogging, or if you lean towards brevity when it comes to composing your blog posts.

    Browser – Firefox or Opera are going to be the two non-Google browsers that named as the preferred alternatives to Google’s Chrome. Depending on whether you’re a simple check-the-emails-and-maybe-Facebook user or a “power user,” the different resources offered by the two browsers should accomodate most people looking to unmoor themselves from Chrome. Firefox might be more familiar to casual users while Opera will likely make power users wild-eyed with excitement.

    Reader – NetVibes is likely to be your best alternative but, unfortunately, you’re not going to have the complete array of features that Google Reader has. If you’re dependent on tagging articles you like or even being able to search your RSS feeds, that won’t be available to you with the free version. However, if those features aren’t all that necessary to your RSS experience then it might be worth your time to take a look at it.

    Cloud storage – Dropbox is likely the service you’ve already heard of when it comes to cloud storage. Granted, Google’s GDrive was just announced recently so people have likely not begun migrating to Google’s cloud service yet, but Dropbox has worked great thus far . And you know what they say about things that ain’t broke.

    If you’re a really dedicated anti-Google centurion, you could probably live an online life free of any of their apps if you don’t mind sacrificing some of the amenities offered from the Google World. However, keep in mind that you don’t have to be a tee totaler just to keep your information safe. Using Google apps isn’t completely bad – as mentioned above, some of their services really are probably the best you’re going to find for free – but lessening your dependency on the Google brand as a whole might serve you well.

    Are the changes enough to make you consider using alternatives to Google? What is your biggest concern with the changes? Do you think all of the criticism is being blown out of proportion? Let us know in the comments.

  • St. David’s Day Honored With UK Google Doodle

    Today, Google is celebrating St. David’s Day with a fun little Google Doodle featuring a red dragon holding a daffodil. Both of these images are recognized as national emblems in Wales.

    St. David’s day is celebrated in Wales as the feast day of the saint, who is the patron saint of Wales. The holiday falls on March 1st of every year, as that is the agreed upon date of his death. St. David’s day has been a national day of celebration since the 18th century but was only declared a public holiday in the year 2000.

    St. David was a bishop born somewhere between 462 and 512 and became widely regarded as a very important teacher an spiritual leader. One of his major accomplishments was the founding of a monastic community in a sport that now bears his name and his cathedral. The beautiful church stands in the county of Pembrokeshire, as the westernmost point of Wales:

    Every year, the Welsh people hold parades to celebrate the day:

    As you can see, the celebration is heavy on the daffodils, a national emblem of Wales. The other major national emblem represented in the Google Doodle is a red dragon – which adorns the Welsh flag. The current flag of Wales was officially adopted in 1959, but the red dragon has been associated with the country for centuries, the exact reason being a matter of lost history and myth.

  • Google Privacy Policy Change: FairSearch Consultant Sends Letter To Attorneys General Expressing Concerns

    Patrick Lynch, past president of the National Association of Attorneys General (NAAG) and consultant to the FairSearch Coalition, sent a letter to all U.S. Attorneys General expressing concerns about Google’s new privacy policy that goes into effect today.

    FairSearch sent us a copy of the letter, which was sent on Feb. 28th.

    It’s no surprise that FairSearch is involved in trying to draw more scrutiny to Google’s policies, though Google has provided some time for authorities to get familiar with them. In fact, in January, they shared a letter to Congress explaining them.

    >>> Check out WebProNews’ special page covering Google Privacy … updated live. Subscribe to the Google Privacy RSS feed too!

    Here’s the letter in its entirety:

    I write to applaud the bipartisan group of Attorneys General who came together last week in a letter expressing serious concerns about Google’s intended change to their privacy policy and the effects that it would have on consumers throughout the country.

    As you are aware, Google holds over 79% of the online search market in the United States and upwards of 95% in other countries around the world, meaning that Google’s privacy policy is a de facto national, if not global, privacy policy. As a result of Google’s dominant market share and monopoly power, consumers are effectively deprived of choices. The letter noted, “[i]t rings hollow to call their ability to exit the Google products ecosystem a ‘choice’ in an Internet economy where the clear majority of all Internet users use – and frequently rely on – at least one Google product on a regular basis.” Bert Foer, president of the American Antitrust Institute, was recently quoted in a Washington Post story about the “lock-in” effect of Google’s products and privacy policy shift as saying, “[i]t’s sort of the story of how you boil a frog in lukewarm water. Google may be capturing its consumers in the same way so that consumers don’t understand what is happening until they are cooked.”

    The coalition I represent, FairSearch.org, is focused on promoting healthy competition rather than taking a position on privacy issues, but we believe that the new privacy policy, as well as recent controversies like the implementation of Google’s “Search Plus Your World,” and the circumvention of privacy settings on Apple’s Safari web browser, are symptomatic of a broader problem in the internet ecosystem.

    In an ecosystem in which competition has been impeded by the actions of a dominant company, that company has the ability and the incentive to impose policies such as the one in question on a consumer base that has little, if any, choice in the matter. Google’s own chief economist Hal Varian observed in 1998 paper that “once you have a chosen technology, or a format for keeping information, switching can be expensive.”

    Google’s actions demonstrate a disregard for government authorities, as well as the hubris that is attendant upon a company that possesses monopoly power. As Federal Trade Commission Chairman Jon Liebowitz recently said with regard to Google’s privacy policy change, “[i]t’s a fairly binary and somewhat brutal choice that they are giving consumers. I think I can’t say much more. But we’re aware.”

    Authorities around the globe, including the Directorate General for Competition in the European Union, the Federal Trade Commission, as well as several Attorneys General are already investigating Google for abusing its dominant position. We will soon be gathering in Washington, DC at the NAAG Spring Meeting, where policymakers and law enforcement officials from authorities around the country will come to discuss this and other important issues. As the lead antitrust enforcer in your state, I urge you to speak with your colleagues and the federal officials who are investigating Google’s dominance to make your concerns known and to contribute your expertise to this critical issue that affects almost every Internet user in your state.

    As always, I am available should you have any questions for me or any of FairSearch.org’s members, and I look forward to seeing you at the upcoming AG events.

    Sincerely,
    Patrick C. Lynch

    Lynch served as Attorney General of Rhode Island from 2003-2011.

    Here’s our coverage of a letter the NAAG sent to Google CEO Larry Page.

  • Gioachino Rossini Honored With Leap Day Google Doodle

    Today is February 29th, leap day – so salary workers you’re working for free. It’s also the birthday of the Italian composer Gioachino Rossini, who many in his time dubbed “The Italian Mozart.”

    Rossini was born into a family of musicians, and by the age of 14 he was playing the piano and cello proficiently. Rossini wrote his first Opera, La cambiale di matrimonio (The Marriage Contract) at the age of 18. By the time Rossini was 21, he had become quite popular to the Italian opera-loving public. In his career, Rossini would end up writing 39 operas along with various other works including chamber music and sacred music.

    You may know Rossini very well, and not even know that you know him. That’s because his music populates many of the cartoons that we grew up loving. For instance, one of his most famous operas has provided the soundtrack for countless Bugs Bunny and Tom & Jerry excursions. Recognize any of the following from Il barbiere di Siviglia (The Barber of Seville)?

    Google has a history of bringing out the frogs for its Leap Day Doodles, and this one honoring Rossini is no exception. Today’s Doodle seems to depict a scene from The Barber of Seville. Comic Riffs went a little deeper, and they have another connection between frogs and Rossini:

    In the classic Warner Bros. cartoon “One Froggy Evening” — the Merrie Melodies animation directed by the genius that was Chuck Jones — the high-kicking amphibian who croons ragtime tunes also belts out “Largo al Factotum.” As in: the Figaro aria from Rossini’s “Seville.”

    So it looks like Google has gone full geek with today’s Doodle, and for that we thank them.

    Rossini also has a part in a big part of pop culture history that’s not animated, but oftentimes just as silly. Anyone who has ever watched the old Lone Ranger shows on TV (or listened to them on the radio) knows this melody quite well:

    That final overture from Guillaume Tell (William Tell) was been used in so many things that it’s simply part of our global consciousness. The William Tell opera was Rossini’s final opera, as he died in 1868. Today would have been his 220th birthday.

  • Bing Tests New Results Pages

    Bing Tests New Results Pages

    Bing is testing some new looks for its search results pages.

    Liveside’s Michael Gillett, crediting @ParasValecha for the tip, says they’ve been testing several different designs over the past few months, but that more people are now seeing one like this:

    Bing Redesign

    Image Credit: Michael Gillett

    It’s worth noting that there is a greater ID presence, with the photo appearing in the corner, which apparently draws from your Facebook profile when you’re signed in (though you can also sign in with Windows Live ID).

    Also, the related searches appear on the opposite side of the screen as they do with the current version of Bing.

    In other Bing news, Microsoft just launched some new features for Bing Webmaster Tools today at SMX West.