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Tag: RIM

  • What About BlackBerry Mobile Device Management?

    Research in Motion (RIM) has released a statement regarding their mobile device management solutions and where the company is headed in general. They seek to inform their consumers that they aren’t out of the game, but adapting and providing new services that better suit the needs of enterprise clients today.

    In the following statement they address their current BlackBerry Enterprise Server and mobile device management (MDM) for the future:

    “Organizations are under pressure to support a wide variety of devices from multiple manufacturers, as well as multiple form factors, with tablets gaining steam as business tools. As a longstanding pillar of MDM in the enterprise, we’ve worked to provide a clean, simple, and secure solution to help you manage whatever gets thrown your way. This is BlackBerry Mobile Fusion.”

    So they’ve replaced their old service with the comprehensive new BlackBerry Fusion. RIM comments:

    “It’s a huge leap forward for device management, and it’s built on the valued security model introduced with BlackBerry Enterprise Server. The evolution of BlackBerry Enterprise Server is BlackBerry Mobile Fusion.”

    RIM has integrated all the Blackberry corporate data security features that users have enjoyed in the past with new technology and have added iOS and Android to their management system as well. They claim it will interface seamlessly with all of these devices and provide users with an enhanced experience that can be trusted to deliver by even the most discerning IT professionals.

    RIM comments on the addition of other devices to their management systems:

    “BlackBerry Mobile Fusion supports the latest MDM capabilities available in iOS and Android, and is designed to enable administrators to apply corporate policies and configurations to manage and secure these devices. Additionally, customers will be able to leverage the application management capabilities of BlackBerry Mobile Fusion to manage the distribution of mobile applications to employees on these platforms.”

    So it seems they have plans to stick around despite the declining popularity of BlackBerry products and services. It could be their new platform could help revive their brand or at the very least entice existing clients to stick with them. It helps that they can interface with other devices now.

    We’ll have to wait and see how this all pans out for RIM and their BlackBerry branded products. Apple seems like it is the new enterprise leader so it all depends on how they can compete with them and make their products more attractive. Right now, that’s a lofty challenge.

  • Judges Say No To “CrackBerry”!

    Some Good news for BlackBerry branded product makers Research in Motion (RIM), the Trademark and trial appeal board has ruled that a gadget site cannot trademark the name, “CrackBerry”. Apparently, RIM requested that the trademark not be granted after the interested party argued its case based on a past dog toy maker who won the rights to use “Chewy Vuitton,” an obvious play on the brand “Lois Vuitton”.

    The Judges ruling over the board offered this explanation:

    “The public at large initially adopted the term “CrackBerry,” as a nickname for opposer’s goods, alluding to the widely-held view that users of BLACKBERRY wireless handheld devices often appear to be addicted to their device.”

    “The “CrackBerry” moniker for BLACKBERRY branded products had already achieved dictionary status as a slang term dating to the year 2000, and had then been selected “Word of the Year” (2006) by the staff of Webster’s New World Dictionary.”

    This win was a bit of good news in an otherwise cloudy sky for Research in Motion, whose users have been jumping ship more and more to go over to either Apple or Android products.

    Content director of InformationWeek Reports, Lorna Garey explains:

    “IT pros still like BlackBerry devices,”

    “They like the security and manageability of the platform. But end users have largely spoken, and Apple and Android devices are the future, unless RIM ‘s new CEO institutes some bold changes.”

  • Android Passes iOS In UK Market Share

    A new study shows that Android has overtaken the iPhone as the most-used smartphone in the UK. Among smartphones in use by consumers on a daily basis – not just sales – Android has 36.9% of the market, compared to 28.5% for Apple’s iPhone.

    The survey data comes from Kantar WorldPanel ComTech and was published earlier today in The Guardian. The data covers the four week period ending on January 22nd, and shows that Android use surged past iOS to take the top spot. During the same four week period last year Android had just 20.1% of the installed base, compared to Apple’s 29.2%. In the twelve months since Android gained 16.8%, while Apple and RIM lost 0.7% and 0.6%, respectively. The biggest loser by far was Nokia’s Symbian operating system, which plummeted from 26.7% of the user base in January 2011 to just 13.1% in January 2012.

    UK Smartphone Installed Base

    Market share data paints a similar picture. According to Kantar’s data, Android currently has nearly half of the smartphone sales market in the UK, while Apple has roughly one third. RIM’s market share has shrunk dramatically in the last twelve months in Britain, while Symbian has all but disappeared.

    The data for other countries surveyed is similar. Android’s market share in Germany grew by over 25% (again, mostly at Symbian’s expense). Growth in Italy, Spain, and Australia was similarly dramatic. While Android’s market share in France also grew, it did so far more modestly than elsewhere. Only one country surveyed actually saw Android lose market share. In the U.S. the iPhone’s market share soared, at the expense of both Android and RIM.

    Smartphone Market Share

    The market share data comes from a snapshot of smartphone sales during the four week period ending on January 23rd, and is compared to a similar snapshot taken during the four week period ending on January 23rd, 2011. The study also found that over half of all phones in Britain are now smartphones.

  • BlackBerry PlayBook OS 2.0 Available For Download

    In January we brought you news that Research In Motion was showing off the new BlackBerry PlayBook OS 2.0 at CES. Well, it looks like the day PlayBook owners have long been waiting for has finally arrived. RIM has announced the release of BlackBerry PlayBook 2.0, the latest operating system for their BlackBerry PlayBook tablet. The new software brings a host of new – and many long overdue – features to the tablet.

    The new PlayBook 2.0 features built-in email, calendar, and contact management functions. The PlayBook’s lack of these features when it launched nearly a year ago was one of the main sources of the often fierce criticism of the device. Given BlackBerry’s intense focus on the enterprise market – which it is rapidly losing to iOS and Android anyway – the lack of basic email, calendar, and contact functionality in the PlayBook struck many as ridiculous.

    Other features of the device look more like genuine advances, rather than BlackBerry playing catchup. These include social integration with contacts and calendars, and BlackBerry Bridge, which allows users to control their PlayBooks using their BlackBerry phones. The update also includes Open On, a feature that allows users to open files that they receive on their BlackBerry phone on their PlayBook. Open On is compatible with several file formats, including Microsoft Office and PDF.

    In addition to the features added to PlayBook, BlackBerry App World is getting a boost of its own. A new feature called RunTime, which we reported on late last month, allows Android developers to quickly and easily repackage their apps so that they will run on PlayBook OS 2.0 tablets, and on phones running the forthcoming BlackBerry 10 operating system. With the launch of PlayBook OS 2.0 today, Android apps repackaged with RunTime go live in App World today.

    PlayBook OS 2.0 can be downloaded directly to the PlayBook tablet. Check under “Updates” on the tablet’s “Settings” screen.

    A few days ago BlackBerry released a video showcasing the social integration features of PlayBook 2.0. Check it out below:

    Have you downloaded PlayBook OS 2.0? What do you think of it? Let us know in the comments.

  • Apple Outgrows Its Peers [Infographic]

    A new infographic provided by Statista charts the growth of Apple in relation to other tech companies from the fourth quarter of 2011 versus the fourth quarter of 2010.

    A couple of interesting things to note from the data:

  • Apple’s growth of 73%, compared to Microsoft’s 5%. Once up a time, that would have seemed like a joke. Apple had gambled on the educational sector for its sales growth of computers, and that gamble was not paying off. Microsoft dwarfed Apple in the personal computer market.
  • Netflix and Amazon both outpaced Google.
  • HP, RIM and Nokia went into the red.
  • Google’s Motorola Mobility Acquisition Approved By Justice Department

    Earlier, we reported that Google had won approval from the European Commission for its $12.5 billion acquisition of Motorola Mobility. Now, the United States Department of Justice has granted its approval as well.

    Now things should start getting interesting.

    The DoJ said it was closing its investigations into not only this acquisition, but also into Acquisitions by Apple, Microsoft and RI of Nortel patents, and Apple’s acquisition of Novell patents.

    As you may recall, said patents were a major driving force of Google’s Motorola Mobility acquisition from the start, as Google CEO Larry Page even referenced the “patent war” when the acquisition was announced. The company positioned the acquisition as a defensive strategy to “anti-competitive attacks” from companies like Apple and Microsoft. Page wrote at the time:

    We recently explained how companies including Microsoft and Apple are banding together in anti-competitive patent attacks on Android. The U.S. Department of Justice had to intervene in the results of one recent patent auction to “protect competition and innovation in the open source software community” and it is currently looking into the results of the Nortel auction. Our acquisition of Motorola will increase competition by strengthening Google’s patent portfolio, which will enable us to better protect Android from anti-competitive threats from Microsoft, Apple and other companies.

    The combination of Google and Motorola will not only supercharge Android, but will also enhance competition and offer consumers accelerating innovation, greater choice, and wonderful user experiences. I am confident that these great experiences will create huge value for shareholders.

    This passage from the DoJ’s announcement sums up its conclusion: ““After a thorough review of the proposed transactions, the Antitrust Division has determined that each acquisition is unlikely to substantially lessen competition and has closed these three investigations.”

    Here’s the release in its entirety:

    WASHINGTON – The Department of Justice’s Antitrust Division issued the following statement today after announcing the closing of its investigations into Google Inc.’s acquisition of Motorola Mobility Holdings Inc., the acquisitions by Apple Inc., Microsoft Corp. and Research in Motion Ltd. (RIM) of certain Nortel Networks Corporation patents, and the acquisition by Apple of certain Novell Inc. patents:

     

    “After a thorough review of the proposed transactions, the Antitrust Division has determined that each acquisition is unlikely to substantially lessen competition and has closed these three investigations.  In all of the transactions, the division conducted an in-depth analysis into the potential ability and incentives of the acquiring firms to use the patents they proposed acquiring to foreclose competitors.  In particular, the division focused on standard essential patents (SEPs) that Motorola Mobility and Nortel had committed to license to industry participants through their participation in standard-setting organizations (SSOs).  The division’s investigations focused on whether the acquiring firms could use these patents to raise rivals’ costs or foreclose competition.    

     

    “The division concluded that the specific transactions at issue are not likely to significantly change existing market dynamics. 

     

    “During the course of the division’s investigation, several of the principal competitors, including Google, Apple and Microsoft, made commitments concerning their SEP licensing policies.  The division’s concerns about the potential anticompetitive use of SEPs was lessened by the clear commitments by Apple and Microsoft to license SEPs on fair, reasonable and non-discriminatory terms, as well as their commitments not to seek injunctions in disputes involving SEPs.  Google’s commitments were more ambiguous and do not provide the same direct confirmation of its SEP licensing policies.

     

    “In light of the importance of this industry to consumers and the complex issues raised by the intersection of the intellectual property rights and antitrust law at issue here, as well as uncertainty as to the exercise of the acquired rights, the division continues to monitor the use of SEPs in the wireless device industry, particularly in the smartphone and computer tablet markets.  The division will not hesitate to take appropriate enforcement action to stop any anticompetitive use of SEP rights.”

     

    BACKGROUND

     

    Google/ Motorola Mobility

     

    On Aug. 25, 2011, Google entered into an agreement to acquire Motorola Mobility, a manufacturer of smartphones and computer tablets and the holder of a portfolio of approximately 17,000 issued patents and 6,800 applications, including hundreds of SEPs relevant to wireless devices that Motorola Mobility committed to license through its participation in SSOs. 

     

     

    Rockstar Bidco

     

    Rockstar Bidco, a partnership that includes, among others, RIM, Microsoft and Apple, was formed to acquire patents at the June 2011 Nortel bankruptcy auction, and to license and distribute them to certain partners.  Nortel’s portfolio of approximately 6,000 patents and patent applications includes many SEPs that Nortel committed to license through its participation in SSOs and that are relevant to wireless devices (the Nortel SEPs).   

     

    Apple/Novell

     

    Apple also proposes to acquire patents held by CPTN Holdings LLC, formerly owned by Novell, following CPTN’s acquisition in April 2011 of those patents on behalf of Apple, Oracle Corporation and EMC Corporation.  As a member of the Open Invention Network (OIN), Novell committed to cross-license its patents on a royalty-free basis for use in the open source “Linux system,” a defined term in the OIN. 

     

    Competitive Landscape

     

    Google, Apple, Microsoft and RIM have each developed mobile operating systems for smartphones and tablets. Apple and RIM manufacture and sell the smartphones and tablets that run on their proprietary mobile operating systems.  In contrast, Microsoft licenses its proprietary mobile operating systems, Windows Phone 7 and Windows Mobile, to non-affiliated wireless handset original equipment manufacturers (OEMs).  Google, in turn, sponsors Android, a mobile operating system that it distributes to OEMs without monetary charge under an open source license.  These operating systems provide platforms for a variety of products and services offered by competing handset and tablet manufacturers, as well as, application developers.

     

    At the end of 2011, Google’s Android accounted for approximately 46 percent of the U.S. smartphone operating system platform subscribers and Apple’s iOS was used by about 30 percent of subscribers.  RIM and Microsoft accounted for approximately 15 percent and 6 percent of the share of smartphone subscribers, respectively.

     

    Apple’s iPad is the leading tablet in the market, although the recently introduced Android-based tablets are rapidly gaining share.  Thus far, tablets running RIM’s and Microsoft’s operating systems have a minimal presence in the marketplace.

     

    The Importance of Standard Setting in the Wireless Industry 

     

    Today’s wireless device industry, which includes smartphones and tablets, relies on complex operating systems that allow seamless interaction with wireless communications technologies while providing audio, video and computer functionalities. 

     

    To facilitate seamless interoperability, industry participants work through SSOs collectively to develop technical standards that establish precise specifications for essential components of the technology.  For example, wireless devices typically implement a significant number of telecommunication and computer standards, including cellular air interface standards (e.g., 3G and 4G LTE standards), wireless broadband technologies (e.g., WiFi and WiMax) and video compression technologies (e.g., H.264).  As with other industries, these standards facilitate compatibility among products and provide consumers with a wider range of products and capabilities than would otherwise be available.

     

    Often, many technologies adopted by the SSOs fall within the scope of existing patents or patent applications.  Once a patent is included in a standard, it becomes essential to the implementation of that standard, thus the term “Standard Essential Patent.”  After industry participants make complementary investments, abandoning the standard can be extremely costly.  Thus, after the standard is set, the patent holder could seek to extract a higher payment than was attributable to the value of the patented technology before the standard was set.  Such behavior can distort innovation and raise prices to consumers .  A comparable harm may also arise in situations outside of the SSO context where a patent holder’s prior actions, such as open source commitments, lead others to make complementary investments (See U.S. Department of Justice and Federal Trade Commission, Antitrust Enforcement & Intellectual Property Rights:  Promoting Innovation and Competition, April 17, 2007 at 35-6). 

     

    Most SSOs therefore require the owners of patents essential to the proposed standard that are participating in the SSO’s standard-setting activities to make disclosure and licensing commitments with respect to their essential patents.  These commitments are intended to reduce the subsequent inappropriate use of the patent rights at issue, and thus prevent disputes that can inhibit innovation and competition.  One com mon licensing requirement is to require SSO members to commit to license patented technologies essential to a standard on reasonable and nondiscriminatory (RAND) terms (for SSOs based in the United States) or on fair, reasonable and nondiscriminatory (FRAND) terms (for SSOs based outside the United States) (collectively F/RAND).  In practice, however, SSO F/RAND requirements have not prevented significant disputes from arising in connection with the licensing of SEPs, including actions by patent holders seeking injunctive or exclusionary relief that could alter competitive market outcomes.

     

    ANALYSIS

     

     

    The division’s investigations regarding the acquisitions of the Motorola Mobility and Nortel SEPs focused on whether the acquiring firms would have the incentive and ability to exploit ambiguities in the SSOs’ F/RAND licensing commitments to hold up rivals, thus preventing or inhibiting innovation and competition (The division’s analysis was limited to SEPs encumbered by F/RAND commitments).  Such hold up could include raising the costs to rivals by demanding supracompetitive licensing rates, compelling prospective licensees to grant the SEP holder the right to use the licensee’s differentiating intellectual property, charging licensees the entire portfolio royalty rate when licensing only a small subset of the patent holder’s SEPs in its portfolio, or seeking to prevent or exclude products practicing those SEPs from the market altogether.  In this analysis, the critical issue is whether the patent holder has the incentive and ability to hold up its competitors, particularly through the threat of an injunction or exclusion order.  The division’s analysis focused on how the proposed transactions might change that incentive and ability to do so.  

     

    The division concluded that each of the transactions was unlikely to substantially lessen competition for wireless devices.  With respect to RIM’s and Microsoft’s acquisition of Nortel patents, their low market shares in mobile platforms would likely make a strategy to harm rivals either through injunctions or supracompetitive royalties based on the acquired Nortel SEPs unprofitable.  Because of their low market shares, they are unlikely to attract a sufficient number of new customers to their mobile platforms to compensate for the lost patent royalty revenues.  Moreover, Microsoft has cross-license agreements in place with the majority of its Android-based OEM competitors, making such a strategy even less plausible for it. 

     

    Apple’s and Google’s substantial share of mobile platforms makes it more likely that as the owners of additional SEPs they could hold up rivals, thus harming competition and innovation.  For example, Apple would likely benefit significantly through increased sales of its devices if it could exclude Android-based phones from the market or raise the costs of such phones through IP-licenses or patent litigation.  Google could similarly benefit by raising the costs of, or excluding, Apple devices because of the revenues it derives from Android-based devices. 

     

    The specific transactions at issue, however, are not likely to substantially lessen competition.  The evidence shows that Motorola Mobility has had a long and aggressive history of seeking to capitalize on its intellectual property and has been engaged in extended disputes with Apple, Microsoft and others.  As Google’s acquisition of Motorola Mobility is unlikely to materially alter that policy, the division concluded that transferring ownership of the patents would not substantially alter current market dynamics.  This conclusion is limited to the transfer of ownership rights and not the exercise of those transferred rights.

     

    With respect to Apple/Novell, the division concluded that the acquisition of the patents from CPTN, formerly owned by Novell, is unlikely to harm competition.  While the patents Apple would acquire are important to the open source community and to Linux-based software in particular, the OIN, to which Novell belonged, requires its participating patent holders to offer a perpetual, royalty-free license for use in the “Linux-system.”  The division investigated whether the change in ownership would permit Apple to avoid OIN commitments and seek royalties from Linux users.  The division concluded it would not, a conclusion made easier by Apple’s commitment to honor Novell’s OIN licensing commitments. 

     

    In its analysis of the transactions, the division took into account the fact that during the pendency of these investigations, Apple, Google and Microsoft each made public statements explaining their respective SEP licensing practices.  Both Apple and Microsoft made clear that they will not seek to prevent or exclude rivals’ products from the market in exercising their SEP rights.  

     

    Apple outlined its view of F/RAND in a letter to the European Telecommunications Standards Institute (ETSI) on Nov. 11, 2011, stating among other things:

     

    “A party who made a FRAND commitment to license its cellular standards essential patents or otherwise acquired assets/rights from a party who made the FRAND commitment must not seek injunctive relief on such patents.  Seeking an injunction would be a violation of the party’s commitment to FRAND licensing.” (emphasis supplied) 

     

    Microsoft stated publicly on Feb. 8, 2012, among other things:

     

    “This means that Microsoft will not seek an injunction or exclusion order against any firm on the basis of those essential patents.”

     

    If adhered to in practice, these positions could significantly reduce the possibility of a hold up or use of an injunction as a threat to inhibit or preclude innovation and competition. 

     

    Google’s commitments have been less clear.  In particular, Google has stated to the IEEE and others on Feb. 8, 2012, that its policy is to refrain from seeking injunctive relief for the infringement of SEPs against a counter-party, but apparently only for disputes involving future license revenues, and only if the counterparty:  forgoes certain defenses such as challenging the validity of the patent; pays the full disputed amount into escrow; and agrees to a reciprocal process regarding injunctions.  Google’s statement therefore does not directly provide the same assurance as the other companies’ statements concerning the exercise of its newly acquired patent rights.  Nonetheless, the division determined that the acquisition of the patents by Google did not substantially lessen competition, but how Google may exercise its patents in the future remains a significant concern.

     

    For these reasons the division continues to have concerns about the potential inappropriate use of SEPs to disrupt competition and will continue to monitor the use of SEPs in the wireless device industry, particularly as they relate to smartphones and computer tablets.  The division’s continued monitoring of how competitors are exercising their patent rights will ensure that competition and innovation are unfettered in this important industry. 

     

    All three of the transactions highlight the complex intersection of intellectual property rights and antitrust law and the need to determine the correct balance between the rightful exercise of patent rights and a patent holder’s incentive and ability to harm competition through the anticompetitive use of those rights. 

     

     

    Agency Cooperation

     

    During the course of its investigation of the Google/Motorola Mobility transaction, the Department of Justice cooperated closely with the European Commission.  In addition, the Department of Justice had discussions with the Australian Competition and Consumer Commission, Canadian Competition Bureau, Israeli Antitrust Authority and the Korean Fair Trade Commission.  In connection with the investigations relating to the Nortel patent assets, the division worked closely with states of New York and California and with the Canadian Competition Bureau. 

     

    The Antitrust Division’s Closing Statement Policy

     

    The division provides this statement under its policy of issuing statements concerning the closing of investigations in appropriate cases.  This statement is limited by the division’s obligation to protect the confidentiality of certain information obtained in its investigations.  As in most of its investigations, the division’s evaluation has been highly fact-specific, and many of the relevant underlying facts are not public.  Consequently, readers should not draw overly broad conclusions regarding how the division is likely in the future to analyze other collaborations or activities, or transactions involving particular firms. Enforcement decisions are made on a case-by-case basis, and the analysis and conclusions discussed in this statement do not bind the division in any future enforcement actions.  Guidance on the division’s policy regarding closing statements is available at:www.usdoj.gov/atr/public/guidelines/201888.htm.

  • NOAA Switches From BlackBerry To iPhone, iPad

    Late last week we brought you news that energy giant Halliburton was dropping its support for the BlackBerry platform in favor of Apple’s iPhone and iPad. Now it seems that the beleaguered RIM is about to suffer another blow. The U.S. National Oceanic and Atmospheric Administration (NOAA) is going to be dropping support for BlackBerry as well.

    According to an internal NOAA memo obtained by The Loop’s Jim Dalrymple, BlackBerry will officially be struck from the rolls of NOAA’s supported mobile devices on May 12 of this year. Joseph Klimavicz, NOAA’s Chief Information Officer said that new employees will begin receiving the iPhone 4 and the iPad 2, each running iOS 5 or higher. There is no word on whether employees will be allowed to supply their own devices.

    This is another blow to RIM, which has been practically hemorrhaging market share to Android and iOS over the past several years. While BlackBerry once owned the mobile enterprise market, they have never managed to properly respond to the threat posed by the extremely popular iOS and Android devices.

  • RIM Says BlackBerry App World More Profitable Than Android

    Speaking at BlackBerry DevCon in Europe RIM’s Vice President for Developer Relations, Alec Saunders, had some interesting things to say about the BlackBerry App World. Saying that he wanted to “bust a few myths,” Saunders said that BlackBerry users download over 6 million apps per day from BlackBerry’s app store. That translates to 174 million downloads a month, which translates to almost 2.1 billion downloads per year. That works out to 30 downloads per BlackBerry user per year. That, Saunders argued, puts paid to the notion that BlackBerry users don’t use apps.

    Saunders also took issue with the claim that BlackBerry App World isn’t profitable. He argued that App World sees more paid downloads than the Android App Market, and that it sees 43% more downloads per app per day than Apple’s App Store. In fact, Saunders said, BlackBerry App World generates 40% more revenue than Google’s Android App Market, putting it solidly in second place behind Apple’s iOS App Store in terms of profitability.

    While it may be true that BlackBerry App World is more profitable than Android, it is also true that the Android App Market has a significantly higher percentage of free apps than either App World or the iOS App Store, so Android may not be the best comparison. Also, even as RIM is bragging that App World is a more profitable than the Android App Market, they are also putting forth a great deal of effort to get Android developers working for them. The addition of RunTime to the BlackBerry 10 and PlayBook 2.0 operating systems is meant to provide an easy way for developers to port their Android apps to BlackBerry devices.

  • Halliburton Drops BlackBerry, Switches to iPhone

    In 2007 Research In Motion’s BlackBerry platform owned the mobile enterprise market. As the iPhone – and Google’s Android platform after it – have grown in popularity, RIM has steadily lost market share. With the help of a few bad business decisions and some products that did not live up to their potential, RIM has reached the point where they are in significant trouble as a company.

    Now it looks like they’re about to suffer another blow. AppleInsider has apparently gotten hold of an internal memo detailing plans by energy giant Halliburton to transition from BlackBerry to iOS as its mobile business platform. According to the document, the company intends to expand its use of mobile technology in the coming months as it phases out BlackBerry and phases in the iPhone. The decision apparently comes after extensive research into the mobile platform options available – iOS, Android, and BlackBerry. The company concluded that iOS best suited Halliburton’s security and control needs. The company plans to make the transition to iOS products over the next two years.

    The loss of such a large customer could do significant damage to the already struggling RIM. The company has made some efforts in recent months – including appointing a new CEO – but it remains to be seen whether it will be possible to right RIM’s ship, or whether the recent efforts are too little, too late.

  • Android Smartphones & iPhone Gain Market Share, Everyone Else Loses

    Android’s market share grew 2.5% in the fourth quarter of 2011 to 47.3% of the smartphone market, according to data just released by comScore. In September Google’s operating system had 44.8% of the smartphone market. Smartphone users make up 40% of the overall mobile phone market.

    Apple also grew in market share during the last quarter, and by nearly as much. In September Apple had 27.4% of the smartphone market. Apple’s market share grew 2.2%, hitting 29.6% in December.

    Of course, with Apple and Android getting a collective surge of nearly five percentage points, someone has to have lost out. Well, perhaps unsurprisingly, the big loser appears to have been RIM. Their BlackBerry platform went into the quarter with a market share of 18.9%. By December they had lost 2.9% – more than either Apple or Android gained – to bottom out at 16%. Meanwhile, Microsoft and Symbian suffered smaller drops, finishing December at 4.7% and 1.4% market share, respectively.

    Smartphone Market Share

    ComScore also collected data about mobile phone OEMs (original equipment manufacturers). Apple gained 2.2 percentage points and ended December with a market share of 12.4% of all mobile phones, not just smartphones. That leaves Apple in fourth place, after Samsung, LG, and Motorola. RIM maintained its fifth place position. Of the top five mobile phone manufacturers, Apple was the only OEM to actually gain market share during the September-December period. Samsung held steady at 25.3%, while LG, Motorola, and RIM all lost market share.

    OEM Market Share

    Finally, comScore looked at mobile content usage (i.e., activities other than making phone calls) across all mobile subscribers, not just smartphone users. The most popular activity by far is texting, with 74.3% of users saying they had used their phone to send text messages. The second most popular activity at 47.6% was downloading mobile apps, followed very closely by using their phone’s browser at 47.5%. Just over two thirds – 35.3% said they used their phone to access social networking sites or blogs, while 31.4% played games and 23.8% listened to music. All of these activities gained in popularity in December. Downloading apps saw the biggest jump in popularity at just over 5%.

    Mobile Content Usage

    [via comScore]

  • First BlackBerry 10 Image Hits The Web

    First BlackBerry 10 Image Hits The Web

    BlackBerry fans everywhere have been eagerly anticipating the new BlackBerry 10 smartphone since RIM announced the BlackBerry 10 operating system back in October. Now it looks like a photo of the phone may have been leaked.

    The above image was obtained by CrackBerry, and purports to be a photo of the BlackBerry London, the first “Superphone” to run the BlackBerry 10 operating system. The image doesn’t give many details about the phone. The information offered on the slide is extremely generic, and in fact tells us almost nothing about the device itself.

    Assuming this is genuine, though, the BlackBerry London looks like a fairly solid entry in the smartphone market. As we reported yesterday it, along with PlayBooks running OS 2.0, will have access to Android apps that have been ported using RunTime, which has the potential to vastly expand the BlackBerry App World catalog.

    There’s no word yet on when this phone might hit the market – again, assuming the photo isn’t a fake. RIM has said that the BlackBerry 10 would release sometime this year. Stay tuned for more news as it becomes available.

  • BlackBerry RunTime Brings Android Apps To PlayBook OS 2.0

    Research In Motion, the embattled makers of BlackBerry, made news at CES earlier this month when the announced new operating systems for their BlackBerry phones and PlayBook tablet. One new feature that hasn’t gotten much attention is RunTime. RunTime allows Android developers to repackage their apps so that they will run on the upcoming PlayBook OS 2.0 and the forthcoming BlackBerry 10.

    A post on the BlackBerry developer’s blog today lists several requirements for developers who want to bring their apps to BlackBerry devices. Among other things, they must remove all references to Android from both the application and its description, as well as any links to the Android Market. Though apps may be submitted at any time, the post also requests that as many apps as possible be submitted by February 6th so that they can be in the BlackBerry App World storefront by the time PlayBook 2.0 launches.

    What do you think about Android apps coming to BlackBerry devices? Let us know in the comments.

  • RIM Introduces The Bold Team

    RIM Introduces The Bold Team

    RIM is not in good shape, and their latest move doesn’t make it any better.

    RIM’s new marketing strategy for BlackBerry, announced via their blog, is The Bold Team, a group of super heroes that personify BlackBerry users.

    Whether it’s the determination to run in your first marathon or earn a degree, you proved to us that for you, 2012 is about one thing – boldly seizing opportunities to pursue your dreams. More than this, four bold characters emerged from your #BeBold resolutions, and it’s clear to us that all are bravely stepping out of 2011 and into a 2012 filled with unlimited possibilities. Which are you?

    A full rundown of the new “heroes” include Gogo Girl who is “saving the day with a brilliant strategy, a smile or a spatula;” Max Stone who is “able to jump out of a plane and land on a moving speedboat;” and Justin Steele who is “outgoing and kind.” Obviously saving the best for last is Trudy Foreal who is “not afraid to call it as she sees it.”

    theboldteam

    The company is having users tweet their stories with #BeBold. As expected, the Twitterverse hates this new marketing ploy more than I do and is showing it in marvelous form today.

    The #BeBold super heroes, Jim B’s last act as CMO of RIM 29 minutes ago via Twitter for BlackBerry® · powered by @socialditto

    Dear RIM: Marketing is not your prob, its that you have a track record of not delivering devices on time, and when you do, they lack #BeBold 35 minutes ago via MetroTwit · powered by @socialditto

    Just when you thought RIM couldn’t hit a new low… http://t.co/9Fba0FxL #BeBold #fail 11 minutes ago via web · powered by @socialditto

    Now, I’m not one to call #BlackBerry “f$cked” per say, but they are f$cked. It’s gonna be a bad year. #BeBold http://t.co/88PEfGMi 1 hour ago via Update app · powered by @socialditto

    Anyone want to buy a #Blackberry? Cheap. PS – I’m a GoGo Girl! #BeBold Sigh. 37 minutes ago via Twitter for iPad · powered by @socialditto

    @BlackBerry #BeBold cartoon characters are not a good look for the company. 2 minutes ago via Twitter for BlackBerry® · powered by @socialditto

    Where’s the one in the wheelchair? http://t.co/jmxRA6vS #BeBold 3 minutes ago via Twitter for Mac · powered by @socialditto

    And by the way, I’ve never seen a BlackBerry user who would actually look good in spandex #BeBold 4 minutes ago via Twitter for Mac · powered by @socialditto

    What do you think of RIM’s new marketing strategy? Is it a good idea? Or is just really embarrassing? Let us know in the comments.

  • RIM’s New CEO May Be Willing To License BlackBerry OS

    Despite the competition between RIM and Apple, the two have always had one thing in common when it came to their smartphones. Both companies offered their phones as an integrated software/hardware platform. Unlike Google’s Android operating system, which is open source and available to any manufacturer that wants it for free, BlackBerry and iOS software has only ever run on BlackBerry phones and Apple’s iOS devices, respectively.

    That may be about to change for BlackBerry, though. In an interview with the Globe and Mail, newly-minted RIM President and CEO Thorsten Heins spoke of numerous changes coming to the BlackBerry platform. One of those changes was a potential willingness to license the forthcoming BlackBerry 10 operating system to other handset manufacturers. While he insisted that BlackBerry would remain an integrated hardware-software platform, he also said that he would be willing to entertain licensing offers from other manufacturers if the offers made good strategic sense for RIM.

    BlackBerry 10, which is set to release sometime this year, is the next major iteration of the BlackBerry mobile operating system. It employs technology obtained by RIM in their purchase of QNX Software Systems, a company acquired by RIM in 2010. The software was originally named BBX until a lawsuit by BASIS Software forced them to abandon the name in favor of BlackBerry 10.

  • RIM Names Thorsten Heins New President And CEO

    Research In Motion, makers of BlackBerry, have announced that Thorsten Heins has been appointed the company’s new President and CEO. Heins replaces Mike Lazaridis and Jim Balsillie, who have served as co-chairs and co-CEOs for several years now.

    According to the announcement, Heins was recommended to the board by Lazaridis and Balsillie as part of a succession plan that they proposed to the board. The board voted unanimously to accept the plan and appoint Heins. As part of the succession Balsillie remains a member of RIM’s board of directors and a major shareholder. He expressed his enthusiasm at the change of leadership and said that Heins and the current management team “will have my full support.”

    Lazaridis will become the Vice Chair of RIM’s board of directors, and chair of the board’s new Innovation Committee. Lazaridis also expressed enthusiasm at the move, saying that he felt Heins had shown “the right mix of leadership, relevant industry experience and skills to take the company forward.” He is so confident, in fact, that he also stated his plans to purchase another $50 million in RIM stock.

    Following a 23-year tenure at Siemens Communications Heins, a native of Germany, went to work at RIM in 2007 as Senior Vice President for Hardware Engineering. In 2011 he became Chief Operating Officer for Product and Sales.

    As part of the announcement, RIM posted a series of videos featuring Heins talking about RIM. Here are some of them:

    Times have been hard for RIM lately. The company has been steadily losing market share to Android and iOS devices, and a string of underperforming products and poor business decisions have taken the situation from bad to worse. There have even been rumors that the company was looking to sell. While Heins’s appointment argues against such a sale, the fact remains that RIM remains in a tough spot. It will be interesting to see whether a new CEO can right RIM’s troubled ship. While the company seems enthusiastic about the change, reactions on Twitter and elsewhere were somewhat cooler:

    RIM finally releases BlackBerry CEO 2.0. 1 hour ago via Twitter for iPad · powered by @socialditto

    The co-CEOs of RIM (maker of BlackBerry) stepped down, after riding RIM’s market share from 50% down to 9% in 2 years. http://t.co/EdGfhUmI 11 hours ago via TweetDeck · powered by @socialditto

    RIM CEOs step down. Apparently they both slipped and fell into a lifeboat while Blackberry sunk. 12 hours ago via Tweetbot for iPhone · powered by @socialditto

    What do you think? Will a new CEO be able to get RIM back on track? Sound off in the comments.

  • RIM May Be Looking To Sell; Is Samsung Buying?

    To say that Research In Motion has been having a rough year would be putting it mildly. In fact, they’ve had several rough years in a row. BlackBerry’s market share has plummeted as the company has struggled and failed to remain relevant in an industry now thoroughly owned by Apple’s iPhone and Google’s Android operating system.

    Now it looks like RIM may be getting desperate. Citing “trusted sources,” BGR is reporting that the company is shopping around for buyers. Whether they plan to sell off individual divisions or the entire company is apparently still up in the air at this point. If BGR’s sources are to be believed, the company is ready to sell whatever they can to whoever will buy. The asking price for the whole company would probably be in the $10-12 billion range, though whether anyone would be willing to pay that is unclear. Samsung and HTC have been floated as potential buyers, but there is little solid information at this point.

    RIM unveiled updates to their BlackBerry and PlayBook operating systems at CES last week to generally positive reviews. Nevertheless there have been increasing signs in recent months that BlackBerry was on the way out. In November they announced BlackBerry Mobile Fusion, which would allow BlackBerry’s vaunted security and IT management platform to work with iOS and Android devices. The move was seen by many as RIM’s acknowledgement that BlackBerry had lost hegemony in the business world. Then, late last month, there was another report from inside RIM claiming that the launch of the much anticipated BlackBerry 10 phone was being delayed because RIM couldn’t get a decently functional prototype of the device.

    All in all, it looks like we may be moving quickly toward the last days of RIM, at least in its current form. Whether the company is sold off piecemeal or all at once, there are certainly big changes on the horizon.

  • CES 2012: RIM Shows Off New BlackBerry Phone And Tablet OS

    RIM has announced new versions of the operating systems for their BlackBerry phones and BlackBerry PlayBook today at CES. The company described the new software in dual press releases issued this morning.

    BlackBerry OS 7.1, which begins rolling out to BlackBerry smartphones today, includes a variety of new features. BlackBerry Tag allows users with NFC-enabled phones to exchange information – contact info, documents, photos, etc – by bumping their phones together. Mobile hotspot functionality has been added as well, along with enhanced search capability.

    PlayBook OS 2.0, meanwhile, has a lot more catching up to do. The PlayBook was widely panned when it released, and several features users regarded as critical were missing from the device on launch. The new OS adds many of those features in, and includes a whole lot more. A slew of email and messaging features have been added, including a unified inbox, rich-text composing and edting for email, and inbox search tools. The new OS also adds the ability to pair a user’s BlackBerry phone with their PlayBook, making the phone a remote control, keyboard, or mouse for their tablet. The update also includes a variety of productivity enhancements and access to new apps and content. The OS is expected to be available in February.

    [Source: BlackBerry Press Release, PlayBook Press Release]

  • Blackberry’s Newest Phone May Already Be a Bust

    Blackberry has been on the ropes for some time. After almost single-handedly creating the smartphone industry (along with Palm) the company ruled the roost for several years, only to be upstaged dramatically by Apple’s iPhone, then by a spate of phones running Google’s Android operating system. Blackberry has been losing market share steadily ever since.

    Part of the problem has been a consistent failure to produce competitive products. Attempts at a mulit-touch smartphone had less than stellar results, while the PlayBook tablet was effectively a bust. Fans and investors had been holding out hope, however, that the upcoming Blackberry 10 would be the company’s salvation. Last week, however, RIM’s CEO announced that the launch was delayed, and that the phone would not be available until late 2012. RIM cited the need to wait for new dual-core processors for the device to become available.

    Now, however, BGR is reporting that the Blackberry 10 is simply not working. They cite a “most trusted source” who says that RIM was flat-out lying about waiting for the new chipset, and that the Blackberry 10 was simply a lousy device that would not even have been able to compete with earlier versions of the iPhone and Android, much less Apple or Google’s latest and greatest.

    If BGR’s source is correct, this could have serious implications for RIM. A failed attempt at a new smartphone at a time when Apple and Android are already ascendant could push Blackberry out of the smartphone/tablet market for good. There have been some indications that RIM might be aware of this fact, and may be beginning to position itself for a transition into primarily software-based solutions company. The company announced last month that it was developing Blackberry Mobile Fusion, a software platform that would integrate RIM’s vaunted security features with iOS and Android devices.

  • BBM Music Goes Live: It’s An Interesting Concept But…

    BBM Music, the music subscription service that uses BlackBerry Messenger, has moved out of beta and is now officially available for download for everyone in the U.S., Canada and Australia.

    If you haven’t heard of BBM Music, here’s how it works:

    Once BlackBerry users set up their BBM Music profiles, they are allowed to select 50 songs from a catalog of millions of licensed tracks. Those songs are theirs to listen to, available to be accessed at any time. The way that BBM Music users gain access to more music is through adding friends on the service. If two users are friends on BBM Music, they each have access to the other’s music. Basically, each friend equals up to 50 more songs that users can access anytime. Each user can swap out 25 of their own tracks per month.

    According to BlackBerry,

    BBM Music is a BBM-connected social music service that allows BBM and BlackBerry smartphone users to discover, play and grow their music collections together. In other words, BBM Music helps you connect with your friends around music on a whole new level.

    OK, so if I snatched up 10 friends, I could have a maximum of 550 tracks at my fingertips. If I had 20 friends, 1050. You get the picture. It definitely sounds like an interesting way to share music.

    But will users pay $5 a month for the privilege?

    The pros to BBM Music are obvious – it’s a new, interesting way to share music that is inherently social. There is a ton of licensed content to choose from. Plus, it utilizes BBM, an app that receives rave reviews inside the BlackBerry community.

    The cons are also pretty obvious, however. You only get 50 (75 after swapping) songs of your choice. Sure, you can gain access to hundreds- even thousands of other tracks. But they are songs that other people have chosen. Plus, $5 a month gets you access to a lot more content with other music subscription services like Spotify.

    There is a free version of BBM Music that will be offered. But it only plays 30-second clips of each track, rendering it pretty much worthless. Nobody wants to just hear snippets of songs, no matter how fun the sharing of playlists happens to be.

    BlackBerry is offering the premium service as a two month free trial, so it’s worth a shot to see how you like it.

    For this writer, I feel like it’s a cool concept that simply doesn’t offer enough for $5 a month. What do you think? Could BBM Music be a hit for RIM? Let us know in the comments.

  • HTC, Samsung Push Apple Aside

    Perhaps the effects of the iPhone 4S won’t be felt until the 2012 estimates are factored in, but if the research offered by Canalys is to be believed, the number one smart phone provider in the United States is HTC. Not only that, but Samsung garnered the title of being the world’s top vendor in relation for these mobile devices.

    It should be noted these numbers were taken from the third quarter of 2011, which helps explain the lack of an iPhone 4S push back, which has been selling like hot cakes since it launched earlier this month. The question is, did HTC and Samsung benefit while consumers were waiting for the newest iPhone? It certainly looks that way.

    According to the research, Samsung’s appeal was evident:

    Samsung shipped 27.3 million smart phones under its own brand to capture a 23% share, becoming the number one vendor in APAC, Western Europe and Latin America, ahead of Nokia, Apple and RIM respectively.

    As indicated earlier, these numbers are for the third quarter of 2011. HTC’s third quarter was so strong, it helped push the device maker into the top spot in regards to being the number one smart phone provider in the United States, also for the three month period that made up 2011’s third quarter:

    In the United States, the world’s largest smart phone market, HTC shone in Q3 2011, edging out Apple and Samsung to become the leading vendor. HTC shipped 5.7 million smart phones in the US under its own brand, giving it almost a quarter of the market, as well as an estimated 70,000 units under the T-Mobile brand.

    As for Apple, Samsung’s strong performance not only granted them the top spot as far as worldwide smart phone distributor, it also put them ahead of Apple in the United States, coming in second behind HTC. All that being said, it wasn’t like Apple struggled as people waited for the new iPhone to hit the stores:

    Apple’s US smart phone shipments totaled 4.6 million in the quarter and it was affected around the world by consumers waiting for the launch of the next-generation iPhone.

    Considering that the latest Siri-powered iPhone topped four million the first weekend it launched, it’s safe to say Apple’s profile should be a little stronger when Canalys posts their fourth quarter research. Unfortunately, the good news did not bleed over to RIM, the makers of the Blackberry handset.

    According to the research, RIM’s market share dropped under 10 percent for the first time ever.

    Clearly, it’s an iPhone/Android world and the rest of the providers are just trying to carve themselves a sustainable niche.

  • RIM Faces Lawsuit Over BlackBerry Outage

    Remember that 4 day outage that left BlackBerry owners all over the world without BlackBerry Messenger, email and in some cases, web browsing? Did you think that it was over when RIM apologized and threw free apps at the affected customers?

    Those of you that felt that the free apps weren’t enough to assuage some BlackBerry users have been proven correct, as a suit filed in Quebec is seeking class action status on behalf of “all residents in Canada who have a BlackBerry smartphone and who pay for a monthly data plan” but because of the outage, were unable to access their messages and emails.

    As a quick refresher, the BlackBerry outage began around October 10th, when reports emerged from parts of Europe, Africa and The Middle East that folks were having trouble with some of their services. In a couple of days, that outage had spread to North America. BBM, email, and web browsing were the three things most affected by the outage.

    As services were slowly being restored, co-CEO of RIM Mike Lazaridis took to YouTube and issued a video apology to BlackBerry customers. He said that they had failed on their goal to provide reliable communications and that they had let many people down.

    Shortly after that, RIM announced that they would be giving BlackBerry customers free apps in compensation for the outage. The free apps list included things like SIMS 3, Bejewled, and Speech Translator Pro. All in all, over $100 worth of apps have been offered for free.

    Many were skeptical that this display would be enough to satisfy disgruntled users – that some would want real monetary compensation for the multiple days that they were unable to use the BlackBerry network. This is exactly what this lawsuit is asking for.

    The Respondent has failed to take action to either directly compensate BlackBerry users or to indirectly compensate BlackBerry users by arranging for wireless service providers to refunds their customers and to take full responsibility for these damages

    When you think about it, compensation for 4 days of data services being down doesn’t really amount to much money. I guess for some people, it’s the principle of the thing.

    Time will tell if more suits like this are filed in other countries. Were you affected by the Blackberry outage? Do you feel like RIM did enough with the free apps and apologies? Let us know in the comments.