paypal – Page 4 – WebProNews

PayPal-Powered Coinstar Kiosks Coming to More Locations

Back in May of 2012, PayPal and Coinstar partnered for a small test of some new types of kiosks. The initial test took place in the Dallas metropolitan area. Today, PayPal is announcing that the PayPal-powered Coinstar kiosks are coming to a few more areas.

PayPal and Coinstar are expanding the program to Northern California, Ohio, and other parts of Texas.

The new Coinstar kiosks allow users to add coins and paper money directly to their PayPal accounts, as well as withdraw funds from their accounts. The kiosks also allow for fund transfers between separate PayPal accounts.

PayPal says that this is just the beginning of a rollout process, one that will continue throughout the year.

The expansion of the program can be attributed to the kiosks’ success in Dallas. PayPal says that 40% of users who used the PayPal feature on the kiosks went back to use it again twice a month, on average.

“This is just another example of how we’re bringing the convenience and security of PayPal to consumers not just online but everywhere in today’s multi-channel shopping environment,” says PayPal head of financial innovations Dan Schatt.

For PayPal, it’s all about moving the payment option outside of the realm of the internet and making it a ubiquitous presence in more real-life scenarios. A couple of weeks before Christmas, PayPal unveiled new prepaid cards. PayPal also recently partnered with Discover to make PayPal a payment option in millions of stores in the U.S.

February 27, 2013

Here’s Elon Musk’s Appearance On Jimmy Kimmel

SpaceX/Tesla/Paypal founder Elon Musk appeared on Jimmy Kimmel Live to talk to Jimmy for about ten minutes, and the show has uploaded the interview to its YouTube account for those intrigued by Musk’s story to enjoy.

As an added bonus, the topic of sex robots does come up.

Here you go:

February 22, 2013

Big Changes Coming To PayPal’s Frozen Funds Policy [Report]

Eleven days ago, TechCrunch ran a story about PayPal freezing a science fiction writer’s fundraiser, and then apologizing for doing so. The company even donated to the writer’s fund.

“We’re going to do a lot more communicating before making some pretty aggressive changes to our system to make sure that this stuff doesn’t happen,” PayPal senior communications director Anuj Nayar was quoted as saying. “At the same time, when we find out we’ve made mistakes, we’re committing to get it fixed and apologize.”

Now, CNN is reporting that “agressive changes” are coming to the company’s frozen funds policy, as the company promises a “massive overhaul of it system within the next several months”. Julianne Pepitone quotes Nayar:

“These are not minor — these are aggressive changes,” said Anuj Nayar, PayPal’s senior director of communications. “This is a fundamental shift in our business operations.”

Nayar said he can’t go into specifics about what will change, but transparency is a major focus. “We want to be clear about how people can get out of the [frozen funds] situation,” he said. “We need to get better about helping people, or explaining why actions are being taken.”

That’s not all that’s changing at PayPal. The company has already announced some big partnerships this year that will see PayPal becoming a payment option in major retail stores all across the U.S.

In case you’re wondering why there’s a picture of Jeff Goldblum in this article…

January 22, 2013

It Looks Like Payments Will Belong To PayPal In 2013

PayPal announced on Monday that it has reached deals with 23 major national retailers to enable customers to pay with PayPal in stores.

Participating retailers include: Famous Footwear, Dollar General, Mapco Express, RadioShack, Spartan Stores, Abercrombie & Fitch, Advance Auto Parts, Aéropostale, American Eagle Outfitters, Barnes & Noble, Foot Locker, Guitar Center, the Home Depot, Jamba Juice, JC Penney, Jos. A. Bank Clothiers, Nine West, Office Depot, Rooms To Go, Tiger Direct, and Toys “R” Us. The other two will be named soon, PayPal says.

“Delivering valuable digital and mobile payments is alive and thriving, and consumers all over the U.S. will now start seeing PayPal more where they shop every day, including the grocery store and at the gas pump,” says PayPal VP, Retail Services, Don Kingsborough. “We believe that by bringing value to the checkout experience ‘every day’ with proven technology that is simple, fast, and secure and offering true benefits such as coupons, rewards and loyalty, we’ve uncovered a winning solution when people pay. No bells, whistles or buzzes – just technology that works and gets the most from your money.”

These are some big name retailers, for sure, and that means a big boost to PayPal as a payment options for many consumers. It stands to reason that the company will only expand on this roster, surely making mobile payments a much bigger phenomenon in 2013. PayPal has an edge over rivals given its longtime brand recognition.

“This is an exciting time at PayPal because our path to enabling people to pay with PayPal in the store has now gone from a vision to a reality,” says Kingsboough. “We are executing on our vision of cloud-based payments to enable true convenience across any channel from your laptop to your smartphone or the store. Some of the competition has stumbled with alternative technology offerings that don’t address true customer pain points – they have created technology, just for technology’s sake.”

According to PayPal, there are 18,000 stores in the U.S. where you use PayPal.

If all of that wasn’t enough, however, PayPal will soon be available in millions of locations, according to Kingsborough. According to multiple reports, PayPal has also struck a deal with NCR, which will see PayPal payments in NCR’s mobile apps and restaurant and retail services. According to VentureBeat, NCR powers payments for half of the major retail chains and 38% of the top 100 restaurants in the U.S.

Update: Kingsborough just formally announced the NCR partnership on the PayPal blog. He gives the following details:

In the first phase, NCR will integrate PayPal mobile payment options into the recently announced NCR Mobile Pay application and NCR Aloha Online Ordering. With this integration, PayPal will be a payment option and allow consumers greater choice for simple, fast and secure purchases, alongside credit or debit cards. Consumers will also be able to use the PayPal mobile application to locate, order-ahead and “check-in” at participating NCR Mobile Pay merchants to access the same functionality.

Two other aspects of this agreement will enable the following:

PayPal mobile payment options will be integrated into NCR’s Convenience-Go (C-Go) application for petroleum and convenience stores. C-Go is a store-branded mobile application that allows shoppers to purchase fuel, food, car washes and other items right from the application. PayPal integration gives users another fast and easy option for paying at the pump or inside stores with their smartphone, while providing stores with valuable opportunities for targeted up selling and promotions.

Additionally, NCR and PayPal are enhancing NCR’s Netkey Endless Aisle application to enable in-store payments with PayPal to either buy-in-store or provide shipping capability for out of stock items, saving the sale for merchants, but making life easier for consumers. This will speed up the checkout process for consumers using the Endless Aisle for online shopping in a physical store and create new revenue opportunities for retailers.

January 15, 2013

PayPal Starts Offering Prepaid Cards Just In Time For The Holidays

It’s a given that many people will be using PayPal to make transactions over the holiday season. The service, however, is strictly limited to those who either have a credit/debit card or bank account they’re willing to associate with their PayPal account. What about those who distrust storing their financial information on the Web?

For the discerning person who would rather use cash this holiday season, PayPal now offers prepaid cards that consumers can use to load up their account with money. The company partnered with InComm to make the PayPay My Cash Card a reality. Any money loaded on the card can be used at any of the online merchants that accept payments from PayPal.

The PayPal prepaid cards a little unique in that they let consumers choose the amount of money they want to put on the card instead of just buying a pre-set amount. There is a caveat, however, as the cards have a minimum funding amount of $20 and a maximum of $500. It’s not that bad of a deal considering that most people will be buying these as gifts.

Like other prepaid debit cards and the like, the PayPal My Cash Cards require users to create a PayPal account before they can use it. From there, they just enter the PIN number on the back of the card to add the funds to their account.

The PayPal My Cash card is now available at over 30,000 retailers nationwide. The company makes an important note that over 10,000 of those retail locations are the numerous Dollar General stores around the nation. You can now pick up some cheap wrapping paper, and a $20 PayPal card for your eBay obsessed aunt all in one go. Now that’s convenience.

December 14, 2012

Online Retail Is Ridiculously Strong This Year

Online spending in the U.S. reached an incredible new high on Cyber Monday, hitting $1.46 Billion for the day, according to comScore. This is the heaviest day of online spending in U.S. history, and follows a record Black Friday for e-commerce.

$16.4 billion has been spent online, this holiday season so far (starting from the beginning of November), according to the firm. That’s a 16% increase from last year. Cyber Monday spending itself was up 17%.

“Despite some news reports suggesting that Cyber Monday might be declining in importance, the day has once again set an online spending record at nearly $1.5 billion,” said comScore chairman Gian Fulgoni. “However, it is also clear that the holiday promotional period has begun even earlier this year, with strong online sales occurring on Thanksgiving Day and Black Friday. Now, we shall see the extent to which continuing and attractive retailer promotions are able to boost sales for the remainder of the week.”

The top product categories for growth on Cyber Monday, compared to last year, were Digital Content & Subscriptions, which grew by 28%, Consumer Electronics, which grew by 25%, Computer Hardware, which grew by 22%, Video Games, Consoles & Accessories, which grew by 18%, and Jewelry & Watches, which grew by 17%.

Interestingly, close to half of dollars spent online at U.S. websites originated from work computers (47.1%), according to comScore. That’s actually down from last year. Buying at U.S. websites from international locations accounted for 5.7% of sales.

“The term ‘Cyber Monday’ was coined by Shop.org in 2005 to refer to the significant jump in e-commerce spending that occurred following the Thanksgiving holiday weekend as consumers got back to sitting in front of computer screens at work,” said Fulgoni. “At the time and for several years afterward, Cyber Monday was often misconstrued as the heaviest online spending day of the year, when in fact it barely cracked the top ten days of the season. However, with the passage of time, the day grew in importance as a result of an increasing number of retailers offering very attractive deals on the day and extensive digital media coverage making sure that consumers were aware of them. As a result, Cyber Monday has assumed the mantle of top online spending day for the past two years – a trend we expect to hold once again in 2012.”

Here’s a comparison of online spending for each week of the holiday season, for this year and the previous four:

Experian Hitwise has put out some data on online retail traffic for Cyber Monday. According to them, traffic increased 11% year-over-year, and the top 500 retail sites received over 206.8 million total U.S. visits. For Black Friday, online retail traffic increased 7% versus 2011 as those sites received over 193.8 million total U.S. visits. On Thanksgiving Day, according to Experian Hitwise, online retail traffic increased 6% versus 2011 as those sites received over 192.5 million total US visits.

“So far this past Holiday week of online traffic from Thanksgiving Day to Cyber Monday to retail sites is up 8% for 2012 vs. 2011,” a spokesperson for the firm tells WebProNews. “Amazon.com remained the top visited retail site on Cyber Monday while Walmart received the second most visits. BestBuy was the 3rd most visited site with Target and JC Penney rounding out the top five.”

“Among the top 5 sites, Amazon saw the biggest year-over-year growth at 36%.Amazon.com was the top visited retail site on Thanksgiving Day, Black Friday and Cyber Monday,” he adds. “Walmart was the #2 site each of those days.”

He also says consumer optimism is at an all-time high for this holiday weekend and retailers could see significant traffic gains for 2012 versus 2011.

“Last year Cyber Monday claimed the prize as the busiest shopping day of the year, growing from 138 million online visits to 177 million total US visits to the top 500 Retail sites, a 29% growth comparing 2011 to 2010,” he says. “Last year, Cyber Monday, Black Friday and Thanksgiving were the top 3 Email Transaction days during the holiday season.”

Online payments giant PayPal saw a 190% increase in global mobile payment volume on Cyber Monday, compared to the same day in 2011. That follows Black Friday, when PayPal saw its biggest mobile shopping day to date, and the company says it saw 44% more payment volume on Cyber Monday than Black Friday. PayPal saw 166% increase in the number of customers shopping with mobile devices on Cyber Monday 2012 as compared to last year. Shoppers in Houston, Miami, Los Angeles, Chicago and New York made the most purchases through PayPal on Cyber Monday this year.

Cyber Monday was pretty huge for Etsy too.

November 20, 2012

Now You Can Use PayPal To Pay For Parking

PayPal announced today that people in 20 cities can now pay for parking using the Parkmobile app via their PayPal accounts. The app is already in use by over 4 million people in 250 cities. Now PayPal can get in on that action. More cities will be rolling out.

“Once you’re set up with your PayPal account, you can now pay and park in one click, making it extremely fast and easy to park,” says Randall Davies, Head of Corporate Business Development, Americas at PayPal. “And, as always, when paying with PayPal you never have to worry about your financial information being shared or being stored in a place that may be vulnerable to hackers.”

“The way Parkmobile works is simple,” he adds. “Drivers look for the green Parkmobile sign on designated spaces and pull in. Then you use the Parkmobile app on your smartphone to activate your session and key in your parking zone number. Then you pay with your PayPal account. That’s it! No more pulled muscles from scouring your car’s floor for loose change.”

ParkMobile is available for iPhone, Android, Windows Phone and BlackBerry.

November 7, 2012

PayPal Announces Holiday Price Match, Return Shipping

PayPal announced today that it will be offering holiday promotions for the first time, through the end of the year. These include price matching, “bill me later,” and return shipping courtesy of PayPal.

“Pay with PayPal and get the lowest price using our Price Matching offer,” says PayPal “shopping specialist” Claudia Lombana. “If the item you purchase is advertised for lower with any merchant within 30 days of purchase, you can receive a reimbursement for the difference. It doesn’t matter if you bought the item online, in a store or a new item from eBay’s Top-rated sellers using “Buy It Now”. And get this – even airline tickets from the same carrier that drop in price within seven days of your purchase are eligible for price match!”

The price matching is limited to up to $1,000 and $250 per item. It also doesn’t apply to advertisements of cash-only sales, closeout sales, flea markets, fire sales, going-out-of-business sales, limited-quantity promotions, door busters, Auction sales, sales valid for less than one day, or liquidation sales. You can read the full terms here (pdf).

“If you change your mind about a gift you purchased within 30 days and the merchant accepts returns but doesn’t cover return shipping, feel free to return it with our complimentary return shipping,” says Lombana. “We’ll send you a pre-paid shipping label within five days after you file your claim or we’ll refund the return shipping cost you already paid directly to your PayPal account.”

There is a $100 limited on this, and $25 per item. Again, there are some restrictions, such as animals, living plants, boats, automobiles, aircrafts and other vehicle related equipment, cash, bullion, computer software, and various other things. Again, see the terms here (pdf).

November 1, 2012

You Can Donate to Hurricane Sandy Relief Through eBay, PayPal

As the Americans hit hardest by this week’s superstorm begin the long, arduous cleanup process – they’re going to need all the help they can get. Since most of us can’t physically help them pick up the pieces, monetary donations to charities that can do that are the preferred method of aid.

And now you can help with the relief effort using eBay and PayPal.

eBay has set up a dedicated Hurricane Sandy page where users can browse items that benefits Sandy-related charities. Here’s how it works, according to a blog post:

“EBay Giving Works has launched a dedicated Hurricane Sandy site, where shoppers can buy products marked with a yellow-and-blue ribbon. The icon indicates that anywhere from 10% to 100% of that item’s final sale price, as designated by the seller, will go to one of a dozen charities or organizations working in the affected areas, such as the American Red Cross. EBay will credit seller fees in proportion to the amount the seller donates per completed transaction, with 100% of proceeds delivered to designated nonprofits.”

On the relief page, featured items are marked with exactly how much of the price will go to charity and each item details which charity will be receiving the funds. As of right now, the American Red Cross has the most listings benefitting them, with over 10,000. Other charities like The Humane Society, WorldVision, and the Salvation Army also have thousands of listings.

If you’re not interested in making a purchase or selling an item for charity and you simply want to make a donation, you can do so on the hub using PayPal.

“First and foremost, our thoughts are with those that have felt the devastation caused by this storm, including our employees, our users and our partners,” says Sean Miliken, eBay Inc. Director of Nonprofits Strategy. “We are continuously inspired and humbled by the generosity of the eBay and PayPal communities. When the need is greatest, they have proven time-and-again that individual acts of kindness of many can be a powerful force for good.”

Starting today, you can also make a donation using iTunes.

November 1, 2012

PayPal Cutting Jobs, Following Up On Previously Announced Reorganization Plans

There have been reports about PayPal laying off part of its staff, and now the company has come out and confirmed 325 layoffs in a blog post.

The post points to another post from June, when President David Marcus discussed consolidating PayPal’s product groups into a central global product organization led by Hill Ferguson, who was previously in charge of PayPal’s mobile division. In that post, Marcus told readers to expect to see more results of the changes over the next few months.

Some of those changes are being felt today.

“Unfortunately, making the right decisions on behalf of our customers meant we had to make some very tough decisions inside our company,” Macrus wrote in today’s post. “This morning we informed approximately 325 full time employees, primarily in our product and technology organizations, that their roles are being eliminated. We also are ending contracts with approximately 120 contractors globally.”

“While PayPal is strong and performing well, making decisions that impact our employees was hard,” Marcus adds. “So this is a difficult day at PayPal. These are good people, good friends and colleagues, who have played a role in creating PayPal’s strong global leadership position today. We appreciate all the contributions that they have made. And they are being treated with fairness and dignity, consistent with our culture and values.”

PayPal parent eBay reported its Q3 earnings earlier this month, including a 15% year-over-year increase in revenue and strong performance from PayPal, which on its own saw a 23% year-over-year revenue increase (and a 14% year-over-year increase in active registered accounts, putting the number at 117.4 million).

October 29, 2012

Drunk Jeff Goldblum Returns for PayPal Ads

As you may have heard, PayPal unveiled their first-ever national marketing campaign last week, and it stars Jeff Goldblum. There are already a few new ads appearing online, which PayPal says “highlight the renewed focus and passion for creating beautiful and simple products.”

Now, drunk Jeff Goldblum has made a triumphant return – and there’s nothing more beautiful than that.

Drunk Jeff Goldblum first became a viral sensation more than five years ago, when YouTube users decided to slow down his late-90s Apple commercials to half speed. The combination of the slowed-down audio and Goldblum’s vocal stylings struck gold, and we couldn’t be happier to see this technique employed on a new generation of ads.

For context:

October 24, 2012

PayPal Taps Jeff Goldblum for First Ever National Marketing Campaign

PayPal is debuting their first ever national marketing campaign in order to highlight their “renewed focus and passion for creating beautiful and simple products.” And in order to get the point across, they’ve called in Jeff Goldblum.

The point of the new campaign seems to be emphasizing PayPal’s ability to give customers freedom and simplicity in how they chose to pay.

“This campaign is really about you – our customer. PayPal offers shoppers the one way to pay, that’s any way they want to pay. PayPal president David Marcus has been vocal about our company-wide commitment to the customer and the cultural shift that is taking place both internally and externally to better meet your needs. As the PayPal experience has innovated over the years, we realize it’s absolutely critical that we help our customers understand that PayPal offers real benefits that give shoppers one simple way to pay online, via mobile phone and increasingly in-store,” says PayPal’s Anuj Nayar.

On the new campaign page, they’ve broken it down into four main points: Pay however you want; Pay anywhere; Pay simpler; and Pay safer.

“The goal of this campaign is equally simple: to remind our customers that we’re here and ready to make your lives a little easier so you can focus on what you want to do,” says Nayar.

PayPal told TechCrunch that the new Goldblum ads will appear online, and most of them will run about 30 seconds. Here’s one where Goldblum asks who really knows their credit card number anyway?

October 15, 2012

PayPal Payment Option Coming To Millions More Stores

PayPal has partnered with Discover to make PayPal a payment option in millions of stores across the United States. Any store that accepts Discover, will accept PayPal as an option. PayPal already has over 50 million active users in the U.S.

16 national retailers already accept PayPal. These include: Home Depot, Abercrombie & Fitch, Advance Auto Parts, Aéropostale, American Eagle Outfitters, Barnes & Noble, Foot Locker, Guitar Center, Jamba Juice, JC Penney, Jos. A. Bank Clothiers, Nine West, Office Depot, Rooms To Go, Tiger Direct and Toys “R” Us. Obviously this new partnership will add to that list significantly.

“It’s astonishing to think that in less than a year we’ve brought PayPal to the point-of-sale at more than 3,000 brand name national retailers in the U.S., launched a global mobile payments solution for small businesses with PayPal Here, and announced relationships with leading terminal vendors all over the world,” says PayPal’s VP of Retail and Prepaid Products, Don Kingsborough.

“The market has been looking for leadership as the payments space evolves and we think this relationship starts to deliver it,” he says. “It is a milestone for PayPal as it enables us to innovate at scale.”

Merchants won’t have to make any hardware of software upgrades to offer PayPal, so it should be a pretty painless process.

Implementation of the partnership (in terms of in-store availability) begins next year.

August 22, 2012

3D Printed Meat Just Got Backing From PayPal Founder

Everybody loves a good hamburger. Part of the reason for that is that its a safe food. We all know where it comes from and how it was made. It’s hard to screw up a hamburger beyond undercooking it. Would you still eat a hamburger if it was made by a 3D printer?

PayPal founder Peter Thiel thinks that 3D printed hamburgers are pretty neat, and he bets that you will too. That’s why he recently donated anywhere between £160,000 to £220,000 to Modern Meadow, a Missouri-based company that wants to make meat with 3D printers.

So how exactly does this 3D meat printing work? Modern Meadow says that they can layer mixtures of cells via 3D printers and come out with a specific structure. In this case, the structure would be a hamburger, steak, or any other kind of meat. Their current goal is to print an edible piece of meat that’s less than a half a millimeter thick.

The kicker here is that their meat wouldn’t be real meat, but just have the flavor and consistency. They hope that the food will appeal to vegetarians or religious folks whose doctrines forbid them from eating meat. They do foresee, however, that general consumers might be somewhat turned away by the idea even though 3D printed meat promises to be safer on the environment and your heart.

I for one welcome the idea of 3D printed meat. If the taste and consistency are right, it would be great for those of us who don’t eat beef and don’t like the current vegetarian options. Vegetarians may even one day be able to experience the joy that is Five Guys.

[h/t: Wired UK]

August 16, 2012

Now Android Users Can Pay For Their Starbucks With PayPal

PayPal announced today that Android users can now use PayPal with the Starbucks app for Android to pay for coffee at Starbucks in the U.S. and Canada. iPhone users were already able to do so, and now the majority of smartphone users in these countries will be able to.

The announcement was made at Venturebeat’s MobileBeat conference, where PayPal will be talking more about its mobile strategy.

“The process is simple,” says PayPal VP of Global Product, Hill Ferguson. “Android users running 2.2 and above just download or update the Starbucks app for Android and link a PayPal account to their Starbucks card stored in the app, so when they’re in store, they can scan and pay easily. If the card is running low on funds, users can reload with PayPal quickly and securely, knowing all their financial information stored safely in the cloud.”

“As the consumers continue to demand more sophisticated mobile experiences, here at PayPal we’re committed to making it easier for people to shop and pay — anytime, anywhere and any way,” says Ferguson.

You can download the app here.

July 11, 2012

PayPal Introduces Mastercard Payment Solution

If you’re a frequent user PayPal, you’ll be happy to see that they’re making the prepaid Mastercard available at 7-Eleven stores, and other chains owned by 7-Eleven.

With 110 million customers and counting, PayPal wants to entice customers to start using their accounts offline. Some advantages they’ve added to using the prepaid cards include free text message account updates, direct deposit from your online PayPal account, and cash withdrawal at ATMs. In fact, through partnerships with Walgreens and Safeway, you can add funds from store locations.

This is just one move in a long list of partnerships and promotions PayPal has been putting together. Increasing competition in the payments arena really has them stepping up their game.

At the end of May, they announced new partnerships with companies like Abercrombie & Fitch, Advance Auto Parts, Aéropostale, American Eagle Outfitters, Barnes & Noble, Foot Locker, Guitar Center, Jamba Juice, JC Penney, Jos. A. Bank Clothiers, Nine West, Office Depot, Rooms To Go, Tiger Direct and Toys “R” Us to bring offline PayPal options to retail consumers.

They’re are also trying out a program in Texas where shoppers can request money from PayPal using the Coinstar kiosk or have the balance of their coins added to their account balance. Sounds unconventional for sure, but it definitely shows they’re willing to work different angles.

Most recently, they announced a partnership with Comcast Cable and TiVo, where they’re working to bring a payment solution to conventional television sets which could be accessed through a TV remote control. That’s definitely new, and different.

So, PayPal isn’t putting all their eggs in one basket and with all these irons in the fire, their gaining new customers based on a variety of attractions. In the meantime, mobile payment solutions like Square continue to expand to more and more retail locations and grow in popularity. Hopefully PayPal can keep up.

June 28, 2012

PayPal Gets a Much Needed Website Makeover

No doubt PayPal is a leader in the payment industry, but many thought the website could use a little refresh. Apparently so did PayPal, because today they are expected to unveil a much needed redesign of their main website.

According to Tech Crunch, who was the first to confirm the redesign, the popularity of mobile payments had a lot to do with the decision to make the site more user friendly. At the forefront of the redesign is a touch-friendly layout, obviously aimed at tablets and other touchscreen devices.

While details are hard to come by at this stage of the game, what we do know is that the site will be less cluttered, critical information will be easier to find, and the navigation bars will be more intuitive.

One thing that always annoyed me about PayPal is how long it takes to find the information I’m looking for. Menu after menu, it was a real process to get answers, and of course, it’s near impossible to get ahold of a real person if you can’t find what you’re looking for. Hopefully, this was a major driver in the push for a makeover.

Naturally, we’ll be revisiting this redesign story as PayPal unveils their new look sometime later today. Perhaps it is only skin-deep at this point, but if PayPal wants to stay competitive, they will have to stay ahead of the pack.

Currently, they have a collection of great retail partnerships and a widely recognized brand name, and if they can make their latest effort to bring PayPal to conventional television sets a success, they will cement their position in the ever-evolving payments marketplace.

June 20, 2012

Tag: paypal

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