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Tag: Online Retailers

  • States Can Now Collect Sales Tax From eCommerce Businesses, Supreme Court Gives Go-Ahead

    States Can Now Collect Sales Tax From eCommerce Businesses, Supreme Court Gives Go-Ahead

    Online shoppers will soon be shelling out more money for their purchases now that the US Supreme Court ruled that states can demand e-businesses collect sales taxes.

    The case, which will have a profound effect on the consumer economy, saw the country’s Supreme Court justices voting 5 to 4 that states have the right to impose taxes on online sales even if the retailer does not have a warehouse or a physical store in their jurisdiction.

    Brick-and-mortar shops have been blaming online stores and the apparent tax break they enjoy for slow sales. Meanwhile, eCommerce businesses have claimed that their success was because of the convenience they offer, not the sales tax (or lack thereof).

    Doing Away with Years Worth of Laws

    The surprising ruling ended years of legislative battles as it overturned a 1992 decision. It also answered the question of whether the law had fallen behind the digital economy. According to the Supreme Court ruling, the requirement that sales taxes are bound to retailers with a “physical presence” in a state was “unsound” and outdated.

    South Dakota is a clear winner in this ruling. The state had petitioned the court to uphold recently passed legislation imposing a sales tax on online retailers. Marty Jackley, the state’s attorney general, defended the law by claiming that South Dakota was “losing millions for education, healthcare and infrastructure” and that the unfair playing field was hurting its citizens.

    The ongoing issue that eCommerce businesses had an unfair advantage over brick-and-mortar shops was pushed to the forefront again when President Donald Trump tweeted in April that online retail giant Amazon was paying “little or no taxes to state & local governments.” It should be pointed out, though, that Amazon has been collecting sales taxes from customers in 45 states since April 2017.

    Impact of Supreme Court Ruling on eCommerce

    The decision to levy sales tax on online retailers had traditional retailers celebrating while the stocks of ecommerce companies took a dive.

    Wayfair, an online furnishings retailer, saw its shares drop 3.8 percent while Overstock.com and eBay fell 2.5 percent and 2 percent respectively.

    Amazon’s shares also took a hit, going down 1 percent. However, the retail giant’s situation is more complicated. While the company enjoyed the tax exemption for several years, a policy change in 2012 has seen it collecting tax on its own sales in the District of Columbia and 45 other states. But its third-party sellers haven’t been required to do so and thus will feel the impact of the court’s decision.

    President Trump has declared the Supreme Court ruling as a “big victory for fairness” in the US and a “great victory for consumers and retailers.” However, consumers would be paying more once this ruling is implemented.

    There’s no telling yet how the new ruling will affect the retail landscape as this will largely depend on how states choose to exercise their authority regarding online sales. Some experts have noted that the emphasis placed by the justices on South Dakota’s law provides small online businesses with some protection as only sellers that engage in transactions of 200 or more or those that deliver goods worth more than $100,000 will be taxed.

    However, the numbers could vary as $100,000 can be considered quite low from a company income tax perspective. But it’s safe to say that states will try to implement these tax sales, whether via existing or new legislation.

    [Featured image via Pexels.com]

  • Google Introduces Shopping Actions to Help Online Retailers Take On Amazon

    Google Introduces Shopping Actions to Help Online Retailers Take On Amazon

    On Monday, Google announced a program called Shopping Actions to help retailers take on the eCommerce giant Amazon. Under the program, merchants are allowed to list their products across the search engine’s platforms—Google Search, Google Express shopping service, and Google Assistant on mobile devices and smart speakers like Google Home.

    The program gives consumers a universal shopping cart available on mobile, desktop, or voice-activated smart speakers. Features such as one-click re-ordering, personalized recommendations, and basket-building are expected to increase shopper loyalty and engagement. By linking your existing shopping account with Google, the feature will suggest other related products based on previous purchase history and browsing activities.

    Aside from a universal cart, customers can share their shopping list, or checkout instantly with saved payment credentials through the Google-hosted payment flow.

    In exchange for the sponsored listing and integration with loyalty programs, Google only gets a cut from every successful purchase, unlike its existing pay-per-click ads where businesses pay for exposure.

    Google’s move to help retailers compete against Amazon stemmed from the company’s observation of how millions of consumers sent image searches of products asking where to buy such items. In the last two years, this type of mobile searches surged by 85 percent. Daniel Alegre, Google’s president for retail and shopping, pointed out this trend in a recent interview with Reuters.

    And with most search results ending with an Amazon purchase, Google has found a way to help retail chains in keeping those customers.

    “We have taken a fundamentally different approach from the likes of Amazon because we see ourselves as an enabler of retail,” Alegre pointed out. “We see ourselves as part of a solution for retailers to be able to drive better transactions … and get closer to the consumer.”

    Based on early results of the Shopping Actions tool, merchants noticed that the average size of a customer’s shopping basket increased by 30 percent, pointing to a more convenient, seamless shopping experience. Ulta Beauty has seen its average order value jump by 35 percent after its partnership with Google. After partnering for six months, Target said that its Google Express baskets have expanded by almost 20 percent.

    Furthermore, retailers are eager to join the growing voice shopping market – the next step for eCommerce – currently dominated by Amazon’s Echo devices. Prior to Shopping Actions, retailers Target and Walmart have teamed up with the search giant to allow voice-based shopping through Google Assistant and integration with Google Express.

    Google has partnered with big retailers such as Target, Walmart, Costco, Ulta Beauty, and Home Depot for this program. Shopping Actions is available to any retailer in the US.

    [Featured image via Google]

  • Newegg Debuts Amazon Prime-Style ‘Premier’ Club

    Online retailer Newegg has just announced a new subscription service that offers expedited shipping, exclusive deals, and more. They’re calling it Newegg Premier and it’ll run you $49.99 a year.

    You can sign up for Newegg Premier beta today, and you’ll get a 30-day trial.

    With Newegg Premier, you’ll get “early bird notifications” on upcoming sales, exclusive deals, free returns, and waived restocking fees.

    And of course, the big benefit is the free expedited shipping. Newegg guarantees that items will arrive in 3 days or fewer – and if you want to make sure it comes in less time than that, they offer subscribers discounts on 1 and 2-day shipping.

    Newegg may not have the sheer volume of products of let’s say, an Amazon, but they offer a large variety of goods that range from electronics and computer hardware to health & beauty and sporting goods. Speaking of Amazon, this launch comes on the heels of the news that Amazon is considering raising the price on a year’s subscription to Amazon Prime – possibly by as much as $40.

    Newegg was founded back in 2001 by Fred Chang. In the time since, the company has grown to be one of the largest electronics-focused online retailers around. They currently boast 18 million users and over $2.5 billion in annual sales. If you want to sign up for the new Premier service, make sure you have a credit card. Judging by their social media pages, it seems there are plenty of people that are trying to sign up with a debit card to no avail.

    Image via Newegg, Facebook

  • Amazon Sold 36.8 Million Items on Cyber Monday

    In less than two decades Amazon has managed not only to become the internet’s largest retailer, but also a major competitor to traditional retailers such as Walmart. The success of the website continues to grow each year, and this year’s holiday season looks to be the biggest ever for Amazon.com.

    Amazon has now revealed a few choice statistics from its 2013 holiday sales. The most impressive might be that Amazon customers ordered more than 36.8 million items from the website on “Cyber Monday” (the online equivalent of Black Friday). That equates to around 426 items ordered from the site every second.

    Amazon’s big Kindle Fire bet seems to be paying off as well. According to the company its Kindle Fire tablets were the most popular tablets sold on its website. IBM analytics last week found that over 19% of all online sales Christmas day came from tablets, and Amazon’s customers were even more likely to use mobile devices as more than half of their customers shopped using a mobile device this holiday season.

    All of this is tied into Amazon’s subscription service, Amazon Prime. Where other tech companies have been trying to attach their hardware to recurring revenue streams, few have achieved success in the consumer market outside of video game console manufacturers. Through Prime, Amazon encourages customers to buy more with free shipping, as well as consumer more media through Amazon Instant Video and its Kindle Lending Library program.

    According to Amazon, more than one million new Prime subscribers signed up during the third week of December. The company was forced to limit new Prime sign-ups at some points this holiday season to keep it running smoothly.

    “Amazon Prime membership continues to grow, and we now have tens of millions of members worldwide,” said Jeff Bezos, CEO of Amazon. They benefit from all-you-can-eat free two-day shipping on millions of eligible items and our members have a voracious appetite.”

  • Pinterest Launches Price Drop Notifications, Will Email You When Your Pins Get Cheaper

    Pinterest Launches Price Drop Notifications, Will Email You When Your Pins Get Cheaper

    Pinterest is about to make shopaholics very happy. Today, the social networking site announced that they will now be monitoring price drops on products and notifying users of this via email.

    Back in May, Pinterest introduced what they called “more useful pins.” Basically, Pinterest added more information to certain types of pins – recipes, movie reviews, and most relevant to today’s announcement – product prices and availability.

    Pinterest will now watch those items with price information and they’ll start sending out emails to those who have pinned the item when the price drops. The emails will read something like “Good News! Today, your heavy pendant light pin from Room 68 is 15% less.”

    “You don’t have to do anything to get notified. Just keep pinning the things you’re into, and leave the price watching to us. We’ll try to keep your inbox clutter-free by grouping these notifications into a single email, but you can always adjust your settings if you need to.There are already tens of millions of pins with price details on them, so it’s easy for you to find something that doesn’t break the bank,” says Pinterest engineer Jeffrey Warren.

    Some true online shopping deal hawks may know that there are already a bunch of services that allow you to track price fluctuations all over the web and a few online shopping sites that already have price drop notifications built in. The point is, Pinterest isn’t the first the do this – but it’s the biggest. And this has the potential to make the site even more important for online retailers.

    If you’re a business, Pinterest says that there are numerous advantages to using product pins. They “get higher click-through rates than regular pins, make your brand more visible because your logo’s on the pin, are more likely to appear in a category feed, like Men’s Fashion or Gifts and include automatically updated details, like price changes,” according to Pinterest’s Kevin Knight.

    If you’re a business looking to get started, you can visit Pinterest’s developer site.

  • Amazon Q2 Sales Up 22 Percent, Made $15.7 Billion

    Amazon usually posts generally favorable earnings results. Its latest quarterly earnings report continues that trend.

    Amazon announced today that it made $15.7 billion in net sales in its second quarter. The retailer says that today’s results represent a 22 percent increase in net sales over the $12.83 billion it made in the second quarter of 2012. It said that operating cash flow increased 41 percent to $4.53 billion in the twelve months leading up to June 30.

    The retailer also posted a net loss of $7 million this past quarter. Its operating income also decreased 26 percent to $79 million compared to $107 million it made in its previous second quarter. It partially blamed the losses on the “unfavorable impact from year-over-year changes in foreign exchange rates.”

    “We’re so grateful to our customers for their response to Kindle devices and our digital ecosystem. This past quarter, our top 10 selling items worldwide were all digital products – Kindles, Kindle Fire HDs, accessories and digital content,” said Jeff Bezos, founder and CEO of Amazon.com. “The Kindle service keeps getting better. The Kindle Store now offers millions of titles including more than 350,000 exclusives that you won’t find anywhere else. Prime Instant Video has surpassed 40,000 titles, including many premium exclusives like Downton Abbey and Under the Dome. And we’ve added more than a thousand books, games, educational apps, movies and TV shows to Kindle FreeTime Unlimited, bringing together in one place all the types of content kids and parents love.”

    As for its third quarter 2013 performance, Amazon provided the following predictions:

  • Net sales are expected to be between $15.45 billion and $17.15 billion, or to grow between 12% and 24% compared with third quarter 2012.
  • Operating loss is expected to be between $440 million and $65 million, compared to $28 million in third quarter 2012.
  • This guidance includes approximately $340 million for stock-based compensation and amortization of intangible assets, and it assumes, among other things, that no additional business acquisitions, investments, restructurings or legal settlements are concluded and that there are no further revisions to stock-based compensation estimates.
  • We’ll also most likely see the reveal of three new Kindle Fires in Amazon’s third quarter. The new hardware will probably not affect its third quarter all that much, but its fourth quarter will see the benefit of new Kindle Fires.

  • What Work Is Like At An Online Retailer’s Warehouse [Infographic]

    It’s almost impossible these days to avoid shopping online, at least for some things. (Let me know if you’ve achieved this. I’m curious to know how you managed.) Somehow, through the magic of logistics, it’s often cheaper and quicker to order your books, movies, clothes, even diapers from a website than to visit your local retailer. (Much to the chagrin of your friendly neighborhood “locavores” and small business owners.) A lot of people claim they’d prefer to buy locally, even at a slight markup, but a lot of times the overwhelming inventory and savings potentials are just too great online, and even your staunchest advocates of strong local economies have to cheat sometimes.

    Have you ever wondered how, exactly, businesses like Amazon can keep their prices so low? One part of the answer, of course, is economies of scale: the bigger you are and the more of a product you can afford to buy at one time, the better a deal your suppliers are likely to cut you. It’s a similar principle to when you pick up five pounds of pistachios from the bulk aisle at Trader Joe’s.

    But economies of scale aren’t the only thing affecting the price of books online. I live near several major distribution centers, and I’ve had tons of friends who worked in the warehouses here — some full-time, some to pay for school, and some to pick up a bit of extra cash around the holidays. Their reports are nearly unanimous: working in an online retailer’s warehouse sucks. My friends cite low pay, long or bad hours, high stress, repetitive motion, tedium, and lack of personal fulfillment among the worst of the conditions they have to contend with. Many have hurt their backs, necks, or joints while struggling to keep up with the job’s high volume quotas. Others have complained of noise, incompetence of some management and fellow employees, and the difficulty of landing a permanent position at the company among other frustrations.

    This might sound like a lot of whining, but if it is, it’s pretty universal. Apparently these complaints aren’t unique to my friends, or even my neck of the woods. Here’s an infographic from Business Insurance Quotes that describes what goes on at your favorite online stores’ warehouses:

    (image)
    Brought to you by: Business Insurance Guide

  • Amazon Attempts Sales Tax Workaround in Texas

    The debate regarding the way Amazon.com does its online business has been going on for some time now. The major point of contention has been the fact that for years, Amazon has been able to sell and ship goods across most of the country without charging any state sales tax.

    It’s not hard to see why this practice upsets some groups within the states, especially those who protect the interests of brick and mortar stores both large and small. Why would a customer buy a $700 home theater system from a local electronics retailer and pay 6% sales tax (or more) when they can get it shipped to their door free of that state-imposed sales tax via Amazon?

    Some states have stepped up and voted to approve new tax laws that require online retailers to collect state sales taxes. Most recently the state of California voted on this issue as part of their new budget.

    Here’s how it usually goes – a state decides to enact laws requiring companies like Amazon to collect sales tax. Amazon threatens to sever ties with the affiliates in that state. TheStreet.com has a nice map that shows the current state of the union when it comes to the Amazon tax wars.

    The law of the land for a while has said that states cannot force businesses to collect sales tax if it doesn’t have a physical presence within the state. In states like Kentucky, Kansas and New York, Amazon already collects sales tax because those states contain Amazon offices. But no actual Amazon offices equals no sales tax. Amazon’s CEO Jeff Bezos has said that it is protected in the U.S. constitution’s prohibition of state’s interference in interstate commerce –

    And in the U.S., the Constitution prohibits states from interfering in interstate commerce. And there was a Supreme Court case decades ago that clarified that businesses — it was mail-order at that time because the Internet did not exist — that mail-order companies could not be required to collect sales tax in states where they didn’t have what’s called “nexus.”

    But now, more and more states are saying that Amazon affiliates count as physical presences and are enacting sales tax regulations on the company. Texas is one of those states that is currently in battle with Amazon.

    Apparently, Amazon has extended a compromise to the Lone Star State. Amazon proposes that they would spend $300 million in the establishment of distribution centers across the state that would provide over 5,000 jobs to Texans. All they ask in return is to remain exempt from collecting sales tax for the next 4 1/2 years.

    They also suggest that Texas’ comptroller sets up a separate website for the collection of voluntary sales tax owed on Amazon purchases. That money would then go directly to the state. It’s highly suspect that many people would choose to pay a sales tax, however.

    The current push for online-tax regulation in Texas is part of a pending school finance bill. Governor Rick Perry is unable to line-item veto that online-tax provisions, so he would have to veto the entire school funding bill if he wanted to keep his state online sales tax free.

    Texas will certainly not be the last state to debate this issue. What do you think? Should Amazon be forced to collect sales tax? Or does that interfere with interstate commerce laws? Should the federal government step in and mandate a standard online sales tax? Let us know what you think.