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  • What Happens When Hulu Gets Acquired?

    What Happens When Hulu Gets Acquired?

    Rumors about a potential Hulu acquisition have been running rampant. According to reports, Amazon, Dish, Google and Yahoo have bid or are close to bidding, and DirecTV is also reportedly considering submitting a bid. Valuations have ranged from $500 million to $2 billion.

    Mike Sullivan, CEO of online video ad targeting platform Affine shared some thoughts on the potential impact of a Hulu acquisition on the online video industry.

    “Currently, Amazon, Dish, Google, and Yahoo! are all in the running to purchase Hulu, but the implications for the online video industry vary greatly depending on who acquires the company,” he tells WebProNews. “These are four very different companies with four very different value propositions. For example, a Yahoo! buy would give Hulu the potential of remaining a premium content play with the addition of the Yahoo! sales team, while a Google buy would put strong technology behind Hulu and strengthen Google’s current on demand movie service. If Dish acquires Hulu it will probably discontinue current Hulu distribution channels like Hulu plus, but otherwise, Hulu has the potential of remaining the same. An Amazon acquisition wouldn’t change the online video space as much because they don’t yet have a viable ad platform. Across the board, a Hulu acquisition really only makes sense if Hulu’s license portfolio can be maintained.”

    “Amazon would be a natural fit to acquire Hulu since it has started to compete with Apple on content distribution,” he adds. “TV and DVD sales are dropping and Amazon is currently confined to shipping products. A long-term content distribution mechanism would make a lot of sense. Amazon could also have a little more leverage with content providers as they already sell a lot of their content in traditional formats. Google, however, has the ability to spend lots of money towards the eventual discovery of a sustainable business model.”

    A recent report from comScore found that Hulu is dominating in video ads.

    comScore - Video Ad Properties

    “Hulu’s advertising is successful because it has great, highly produced content and maintains backing from major TV networks and production companies,” says Sullivan. “Hulu’s advertising is also successful because it’s included as an easy add-on to traditional campaigns. Media buyers know how to buy premium content from TV networks, and the TV networks know how to siphon off spend for Hulu advertising. For example, ABC may package a media buy to include a $20 million spot on ABC and another $1-2 million for impressions on Hulu. The media buyers are happy because they are advertising on a new, exciting online video channel but are only advertising on premium content.”

    “Overall, a possible acquisition could result in a loss of distribution mechanisms and a possible fee increase for premium content,” says Sullivan. “Google lacks traction with Google TV but certainly has the cash to create a large TV sales team around their offering. An acquisition by Dish would be interesting as web-based consumer technology isn’t really in their DNA. They may struggle to find a viable business model the most of the aforementioned companies.”

    Severing ties with co-owners Comcast, Disney, and Fox would likely result in a loss of available video content. “Severing these ties will result in massive loss of video content unless the acquirer can pay the increased premiums for the content. Of the companies in the running, only a few have the money available to buy the premium content at higher price. In addition to the higher price, all of the potential buyers will need to find a business model that can justify the price.”

    On how Hulu’s competition with video streaming giant Netflix would be affected by the acquisition, Sullivan says, “Hulu is safe at the moment because it can provide recently run TV content while Netflix content tends to lag the current season. A Hulu acquisition by Amazon could help Amazon compete more directly with Netflix and Apple’s iTunes. Nobody views Google as a Netflix threat, though the number of hours of online video (YouTube) being watched is increasing dramatically. Dish is far more interested in competing with DirectTV then they are Netflix. Netflix remains device agnostic with many of their monthly streams going through game consoles whereas Dish’s business model revolves around consumers interacting with their own set-top-box.”

    In other Hulu-related news, they officially launched a subscription service in Japan today, marking the first international expansion for the company.

  • Tablets Show Strong Advertising Effort, But Not Enough to Beat the iPad

    Tablets Show Strong Advertising Effort, But Not Enough to Beat the iPad

    The iPad is the hottest tablet on the market, and according to industry researcher IHS iSuppli, it will dominate until at least 2015.  Not only is Apple’s product the most popular in the market, but it also has the most effective advertising campaign based on a new study.

    Ace Metrix, a company that tracks television advertising effectiveness, found that out of the 35 tablet ads over the past year, Apple proved to be the winner of the most effective marketing campaign. The company looked at ads from Acer, HP, Blackberry, Samsung, Amazon, Motorola, and Apple, of course, among others.

    What do you think makes an effective television ad? Please share your thoughts.

    As Jack McKee, the company’s head of marketing explained to us, it calculates an Ace Score based on the data it takes data from surveys. The Ace Score, specifically, looks at the watchability and persuasion elements of an ad. This score helps advertisers understand and predict how effective their ads are and will be in the future.

    Using this score, Ace Metrix found that while Apple was clearly the overall winner for its 5 ads this year, Samsung had the single most effective ad with its “Feel Free” ad promoting its Galaxy tablet.

    McKee told us that Samsung borrowed some of Apple’s tactics with its winning ad by focusing on the features. He said that the company had tried to prove it had a better product than Apple did in its previous ads.

    What’s especially interesting about this study is the fact that several of the tablet makers scored above normal. In fact, even HP, which recently announced that it was pulling out of the tablet space, showed a really strong marketing effort. The company actually aired more TV ads than any other tablet maker this year, but their marketing efforts couldn’t save the tablet.

    The tablet space is extremely competitive and the marketing effort of these companies only reaffirms this notion.

    “We rated over 1,300 ads in the tech category alone,” said McKee. “That is just an amazing amount of competition.”

    He went on to say that he doesn’t foresee Apple losing its top spot going forward. Even with Steve Jobs’ resignation, he believes that Apple is very effective in demonstrating its products in a simple way that shows consumers how their lives could be better with their products.

    As for the other tablet makers, McKee told us that they would have to increase their efforts if they really want to compete with Apple.

    “When you’re out there with a specific message, that message has to keep pace with your competitor’s message,” he said. “You can’t just stick with your initial thought and think that it’s gonna work.”

    He advises the others to experiment to find the right formula, but to move fast in the process.

  • What’s More Valuable: A Like or Click?

    Facebook has risen to be an important advertising channel for reasons that include: a huge user base, an extraordinary amount of available data about users, and an impressive (and growing) set of targeting options. Facebook ads can lead to conversions as well as more likes, which can give you a more long-term relationship with potential customers – a direct line to their News Feed.

    What’s more valuable to you: a like or a click? Let us know in the comments.

    SocialCode has released some research data showing a trend in age and gender for likes and clickthrough rates for Facebook advertising.

    SocialCode GM Laura O’Shaughnessy tells WebProNews, “Younger users grew up on the web, and are comfortable with the ins and outs of social networking. Therefore, I think they are more inclined to click the Like button.  They know what the button means and know exactly what it does, so they are likely to click it, whether it’s in an ad or elsewhere.”

    “We find that older users are very likely to interact with ads on Facebook, but they are inclined to click through and learn more about the offer before clicking the Like button,” she adds. “We also assume that because older users are also the newest subset to join the social network, they may not have high friend numbers so ads may be less likely to have social context in advertisements.”

    Here are some highlights from the research:

    • 50+ year-old users, the oldest segment in the study, are 28.2 percent more likely to click through and 9 percent less likely to ‘Like’ than 18-29 year-old users, the youngest group observed
    • Versus the rest of the younger population on Facebook, 50+ users see a 22.6 percent higher CTR and 8.4 percent lower ‘Like’ rate
    • Overall, women are 11 percent more likely to click on an ad
    • ‘Like’ rates are almost even for men and women; men are actually 2.2 percent more likely to ‘Like’ an ad than women
    • For women, CTR is 31.2 percent higher for the 50+ age group versus 18-29 year olds, men only see a 16.2 percent difference between the age groups
    • Versus all age groups, 50+ women’s CTR is 22 percent higher versus a 16.4 percent difference for males
    • The oldest male segment has an 11.7 percent lower ‘Like’ rate than the youngest segment, and 9.5 percent lower ‘Like’ rate versus all age groups.  Women only see a 7.2 percent and 7.9 percent difference respectively

    So what’s more valuable: a click or a like?

    We ran across an interesting post from the National Healthcare Decisions Day site from earlier this year, in which the organization talks about the value of a Facebook “like”. It seems worth sharing with regards to this conversation.

    “Lots of brands and organizations may ask you to ‘like’ them on Facebook,” says Christian Sinclair. “It really is a sign of the times. In fact we are asking you to do the same thing.  But our aim may be somewhat different.  We are not in it for the numbers, we are doing this for the engagement.  A superficial click to like can make executives happy when they show more followers and more fans, but what really counts is what you do after the click.”

    “Don’t get us wrong, we do want your click, but we will ask a little more from you,” Sinclair continues in the post. “After you click ‘like’ make sure you stick around a while, leave a comment, send us a tip about advance care planning in the news, share what you read here with your friends.  Get people excited about what you really like.  Then your click on the ‘like’ button becomes much more valuable.”

    The like means continued engagement. That is simply going to provide more value for the long term. However, if you are looking for quick gratification and hopefully a quick conversion, the click is certainly valuable, and enough clicks over likes can make a significant impact.

    “Both clicks and Likes can be valuable; it really depends on what kind of results you are trying to achieve with your campaign,” says O’Shaughnessy. “For example, Likes are much more important to a campaign that is working to create a targeted fan base; in campaigns where a brand is trying to drive people to take a specific action either on a specific landing pages or on a Facebook tab, clicks are important. For example on a campaign promoting new products or events, clicks would be more valuable because they are driving the action that is valuable to the brand.”

    “The age and gender research we conducted is an example of how SocialCode’s advanced knowledge of the Facebook platform will give brands the best insight into which types of campaigns are more likely to drive actions within specific age groups and genders,” she says.

    So, the short answer to which is more valuable is: it depends. Establish the goals you are hoping to achieve with your campaign, and place your efforts accordingly. If a click is your primary goal, consider test different ad copy and landing pages (which luckily could help you improve your likes anyway).

    What would you rather have: more clicks or more likes? Tell us what you think.

  • Add Multiple AdWords Accounts to One Google Analytics Account

    Add Multiple AdWords Accounts to One Google Analytics Account

    Google announced that you can now link multiple AdWords accounts to a single Google Analytics account. This functionality comes with a new “data sources” section in the account settings in GA, where you can use auto-tagging with multiple AdWords accounts and import AdWords data into GA.

    Google provides a step-by-step walk through for setting this up here.

    Multiple AdWords accounts in Google Analytics

    Multiple AdWords accounts in Google Analytics

    “Before you start, make sure that you’re using a Google account that has access to both your Google Analytics and AdWords accounts, and is an Administrator for the Analytics account,” notes Gavin Doolan of the Google Analytics Team.

    In addition to this new functionality, Google has also made it easier to import Adwords data into multiple profiles in GA:

  • Google Announces Changes to AdSense Publisher Application Process

    Google Announces Changes to AdSense Publisher Application Process

    Google is making some changes to the AdSense publisher application process. Starting today, the company says, it will be adding a new step to the review process and begin sending notifications at “two key points.”

    “After a new application is submitted, we’ll begin with preliminary checks on the site and the applicant’s submitted details,” explains product manager Max Cohen. “If the application passes through this first stage, we’ll notify the applicant by email, grant them account access, and provide them with ad code to place on their submitted site. It’s essential at this stage for the applicant to place the ad code on their site, as the review process can’t be completed until the ad code is implemented.”

    “However, live ads won’t immediately appear once the ad code has been placed on the submitted site,” he notes. “Since the application hasn’t been fully approved yet, temporary “blank ads” will be shown instead. These blank ads will blend in with the background of the page, so users won’t see them and the user experience won’t be impacted. As a result, there’s nothing to click on and thus revenue can’t yet be generated. If the applicant logs into their AdSense account at this stage of the review process, they’ll see a reminder that their account is still under review.”

    After the ad code is added to the submitted site, Cohen says, a final approval decision will be made, and then the applicant will be notified by email. Approved publishers will see live ads automatically appear in the existing ad units. Google is encouraging them to add more units to their submitted site and to other sites they own.

    You might want to keep in mind the things Google looks at when determining content quality, however, before you go plastering too many adds all over your sites. Just a tip.

    There’s more info in Google’s help center.

  • Yahoo and Gannett Expand Local Ad Partnership

    Yahoo and Gannett are expanding upon their already successful local advertising partnership. The expansion will be pushed to all 19 of Gannett Broadcasting Division markets by February.

    Local advertisers will have access to Yahoo inventory and targeting capabilities. 

    “The agreement further brings together Gannett’s powerful local media organization brands, sales solutions, and leading digital platforms with Yahoo’s market leading reach and display advertising leadership,” a spokesperson tells WebProNews.

    “We’re focused on delivering strong results for our customers through unique marketing ideas and solutions,” said Dave Lougee, president of Gannett Broadcasting. “Gannett’s local advertising partnership with Yahoo! provides dynamic targeting based on geography, demographics, behaviors and interests, which enhances our ability to drive those results. Based on the success we have had to date in nine of our markets, we are expanding the Gannett Broadcasting and Yahoo! partnership to all 19 of our markets by early next year.”

    “Yahoo! is committed to making sure local businesses reach high-quality target audiences,” said Lem Lloyd, Yahoo!’s vice president of North America channel sales. “By expanding our relationship with Gannett, we’re reinforcing our commitment to extend Yahoo!’s local offering, providing advertisers access to the technology and scale they need to effectively reach these audiences.”

    In addition to nine of Gannett’s Broadcasting Division markets, all 81 of Gannett’s local publishing organizations offer Yahoo advertising. The publisher says its local media organizations typically reach 80% or more of the total digital audience in each of the markets that offer the Yahoo advertising partnership.

  • Did Google CEO Larry Page Just Avoid Criminal Prosecution?

    Last week, it was revealed that Google had to forfeit $500 million for allowing Canadian pharmacies to target US consumers. One such pharmacy tells WebProNews and Google that the U.S. government is taking a “morally wrong” approach with its fine.

    As Google pays an enormous $500 million fine for allowing Canadian pharmacies to place ads through AdWords, targeting consumers int he US (as announced by the Department of Justice last week), it appears that Google CEO Larry Page may be narrowly avoiding criminal prosecution.

    According to the Wall Street Journal, prosecutors claim to have found emails and documents indicating that Google CEO Larry Page “was aware of the allegedly illicit ad sales.” The publication quotes:

    “Larry Page knew what was going on,” Peter Neronha, the Rhode Island U.S. Attorney who led the probe, said in an interview. “We know it from the investigation. We simply know it from the documents we reviewed, witnesses that we interviewed, that Larry Page knew what was going on.”

    Mr. Neronha didn’t say when the Justice Department believes Mr. Page learned of the matter, though people familiar with the investigation allege it was several years ago. He declined to discuss the content of the emails, citing grand jury secrecy.

    That part about not saying whether the DoJ believe Page knew is a key factor. Unsurprisingly, Google isn’t talking about it, with a spokesperson quoted as saying, “We have settled and we are moving on.”

    According to the WSJ, Neronha said there aren’t any plans to prosecute Page, but that “they weren’t off limits.”

    Read more: http://online.wsj.com/article/SB10001424053111904787404576532692988751366.html#ixzz1WQjDJu7a

    Meanwhile, in another angle to this story, Candian Drug Company Jan Drugs, which claims to have been an advertiser involved in the issue at hand has shared with WebProNews a letter from its president to Google, which I’ll simply include here in its entirety:

    Dear Google,

    
I am David Janeson, President of Jan Drugs. Jandrugs.com, based in Winnipeg, Canada, is a brick-and -mortar regulated and licensed pharmacy and fills prescriptions for Americans from Canada and other countries. We advertised with Google Adwords, and some small percentage of the money that you are now forfeiting to the U.S. Department of Justice is due to the money we spent to advertise with you. We provide a valuable service to our patients, and Google by allowing us to advertise, helped many Americans obtain the prescriptions they require at prices they can better afford.

    

Many of our customers first found us through a Google ad. Jan Drugs is blessed to have had over 100,000 American customers order from us over the years. Our customers universally have ordered medicines from us because they were prescribed a prescription drug that they found prohibitively expensive in the US. Jan Drugs is proud that we have helped many peoples lives by helping them find the prescription drugs they need at prices they can afford. Jan Drugs sells medications for conditions including depression, heart disease, high cholesterol, diabetes, cancer and epilepsy. Jan Drugs and it’s customers take the position that it is ridiculous to accept that uninsured or underinsured Americans should be expected to pay higher prices than everywhere else in the world.



    When Google first cancelled our advertising account we were disappointed. We believed that Google’s existing pharmacy verification program should have been strengthened rather than cancelled and that the end of the verification program made the internet a more dangerous place for Americans to find their needed medications. Our pharmacy willingly participated in Google’s chosen certification program, PharmacyChecker, which was required for Jan Drugs to advertise the sale of non-controlled prescription drugs through AdWords to U.S. consumers. Now that we see that Google has paid a very large forfeiture, partly for accepting advertising for companies like Jan Drugs, we understand why you took the position you did.

    

Jan Drugs believes that access to reliable and affordable medication is a right. We and companies like Jan Drugs have helped millions of Americans save on their prescription medications over the internet in the same way as if they had personally visited us in Canada. Google should be proud of its’ previous efforts to make the internet a safer place to purchase medications as millions have benefited and  Jan Drugs believes that Google being fined is against the interests of Americans and morally wrong.



    Thank you and kind regards,



    David Janeson and the Jan Drugs team

    A lot of people think the fine is unreasonably high as well. It is one of the largest such forfeitures ever in the US, but the DoJ says it “represents the gross revenue received by Google as a result of Canadian pharmacies advertising through Google’s AdWords program, plus gross revenue made by Canadian pharmacies from their sales to U.S. consumers.”

    Surprisingly, Google hasn’t posted anything to its Public Policy blog since the DoJ’s announcement.

  • Going Viral – The Hottest But Most Challenging Form of Advertising

    What makes content go viral? This is the question that many marketers and advertisers are currently wrestling with. They would love to create campaigns that promote their product or service in a way that engages consumers on a large scale, but the problem is, it’s not an easy process.

    What do you think is the secret to viral success? Comment here.

    According to James Percelay, the co-founder of marketing and advertising firm Thinkmodo, viral content (and videos in particular) is quickly gaining popularity in advertising to respond to the shift that consumers have taken in digital consumption. Thinkmodo is the two-man company that is responsible for the iPad Head Girl, Times Square TV Screen Hack, and Shaving Helmet videos, among others.

    Take a look:

    They have had wide success with their campaigns, which Percelay believes is a result of their approach.

    “For us, it’s key to have fascinating, entertaining content, and that’s what makes something go viral,” he said. “We end our videos with a question mark so we can engage the viewer and make them… connect more with the brand.”

    Their process is unique in that they create concepts after they talk to the company and understand what it hopes to achieve. These concepts attempt to draw consumers to the core of what the product or service does. The companies themselves don’t have very much input because Thinkmodo takes over all their publicity during the course of the campaign.

    Although the company is still developing its metric side of the business, Percelay told us that their success has been proven in their clients’ increase in sales. For the Shaving Helmet campaign, for instance, HeadBlade‘s sales increased by 39 percent. In addition, the current campaign, the iPad Head Girl, which promotes a new Hearst magazine for men, has already exceeded 1 million views and is expected to get many more.

    While Percelay admits that there is a “secret sauce” to getting the videos to go viral, he told us that their partnerships with mainstream media outlets assist in the process. He also advises marketers hoping to launch a viral campaign to consider SEO. As he explained, an idea that has already been tried cannot be used as a viral effort.

    For this reason, Thinkmodo has been very selective in their clients and has actually turned down many companies. Percelay told us that if the concept isn’t present, a viral campaign will not work.

    There have been some issues raised with their productions since many of their videos are fake scenarios. Some call this deceptive advertising, but Percelay believes it is a new art form. He explains that this form of engagement is similar to magic because, even though people know it’s not real, they’re intrigued and want to know how it is done.

    For the companies that were worried that consumers would be disappointed by the hoax, Thinkmodo has released reveal videos to explain how they did it. These, however, have also worked in their favor because viewer counts have increased as a result.

    Percelay calls their offering “free earned media” since it would be extremely expensive for a company to get the same kind of engagement and exposure in any other form. He doesn’t think that traditional TV ads will disappear, but he does think that they are losing their effectiveness as more consumers are transitioning online. He also believes that these viral tactics are where advertising is heading in the future.

    What are your favorite examples of viral videos? Let us know in the comments.

    For more ideas about getting your content to go viral, watch some of our previous interviews on the topic:

  • Facebook Lets Advertisers Do Topic Targeting

    Facebook has a pretty good reputation for targeted advertising. People share so much information on Facebook that the world’s largest social network has a tremendous amount of data that is invaluable to advertisers.

    Now, they’re giving advertisers yet another way to target.

    InsideFacebook is pointing to a new PDF from Facebook outlining a few different types of Interests Targeting, and one of those is Topic Targeting. This will allow advertisers to get fans of certain topics (which can include specific brands/celebirites) without being limited to those who “like” the official page.

    Facebook explains, ” Topics (indicated with a # symbol) combine overlapping precise interests to enable easier targeting. For example, the ‘#Lady Gaga’ topic will capture people with related interests such as ‘Lady Gaga’, ‘Lady Gaga Fans’ and ‘Lady Gaga Music’. Topics are available in the Precise Interests election box.”

    “If you know that your ideal audience is likely to have a particular set of interests, but don’t need to manage a complicated list of keywords, Topic targeting is a simple way to reach your customers without having to select every relevant term separately,” says Facebook.

    Facebook Topic Targeting

    Other options Facebook offers in Interests Targeting are precise interest targeting and broad category targeting. The former are the exact likes and interest people have shared in their Facebook profiles, and the latter consists of broad categories that combine interests and other profile content users have shared such as “Jazz/Blues” or just “Music”.

    Earlier this month, Facebook began making its Ads API available to app developers who are able to demonstrate the creation of added value of Facebook advertising via third-party apps.

  • Hulu Dominates Video Ads, Google Said to Be a Suitor

    Hulu Dominates Video Ads, Google Said to Be a Suitor

    86% of the U.S. Internet audience viewed online video in July, according to new findings from comScore, who also reports that the duration of the average online video was 5.3 minutes. The average online video ad was half a minute.

    In fact, video ads accounted for 12.4% of all videos viewed and 1.2% of all minutes spent viewing video online in July, the firm says.

    If you watch Hulu much, you probably won’t be surprised to learn that it led the charge in the ad department. comScore reports that Americans viewed over 5.3 billion video ads in July, with Hulu generating the highest number of video ad impressions at 963 million. Adap.tv came in second (1st among video ad exchanges/networks) with 674 million ad views.

    comScore - Video Ad Properties

    Time spent watching video ads totaled more than 2.4 billion minutes during the month, with Hulu delivering the highest duration of video ads at 409 million minutes, comScore reports. Video ads reached 49% of the total U.S. population an average of 35.9 times during the month. Hulu delivered the highest frequency of video ads with an average of 40.4 over the course of the month.

    Rumor going around the tech blogosphere today is that Google is in the running for a possible acquisition of Hulu, and according to the Wall Street Journal, should be considered a frontrunner (along with Amazon). The publication notes that Google has been trying to get more premium content for YouTube. Meanwhile, Eric Schmidt is expected to tell broadcasters that it needs them.

    Interesting. Google has certainly not been shy about acquisitions lately. We’ll see.

    TorrentFreak is reporting that a recent decision by FOX to delay the online availability of its shows (on Hulu, as well as Fox.com) by 8 days has led to an increase in piracy.

    Google sites still dominate unique viewers in terms of video content properties. comScore has them with 158,073 in July, compared to Hulu’s 24,368.

  • ICANN Domain Plan: Brands Headed for Disaster?

    The Interactive Advertising Bureau (IAB) is speaking out against ICANN’s decision to open the domain name floodgates by lifting restrictions on generic top-level domains.

    Are the new domains a good idea? Tell us what you think.

    ICANN is to start accepting applications for new gTLDs on January 12, 2012. The application period will run until April. They’re expected to roll out late next year.

    The IAB, however, is calling on ICANN to withdraw this plan, saying it will cause “incalculable financial damage to brand owners, including the hundreds of media brands in its membership.”

    The plan would allow brands to apply for domains that end in their name. Like “.webpronews” or “.pepsi” and so on. However, it would also open the door for cyber squatting, according to the IAB, as well as include what the organization calls “exorbitant fees for web publishers and brand marketers.”

    The plan, the IAB says, would “come at an extremely high cost to publishers and advertisers, and would also offer ‘cyber squatters’ an opportunity to harm a brand’s integrity and/or profit greatly from their bad-faith domain registrations.”

    IAB President and CEO Randall Rothenberg said, “ICANN’s potentially momentous change seems to have been made in a top-down star chamber. There appears to have been no economic impact research, no full and open stakeholder discussions, and little concern for the delicate balance of the Internet ecosystem. This could be disastrous for the media brand owners we represent and the brand owners with which they work. We hope that ICANN will reconsider both this ill-considered decision and the process by which it was reached.”

    IAB – Interactive Advertising BureauThe IAB today called on ICANN to withdraw its controversial new domain-naming plan. Why their plan could be disastrous to media brand owners: http://ow.ly/63vMs

    The IAB’s words follow a similar campaign from the Association of National Advertisers (ANA). Earlier this month, ANA President and CEO Robert Liodice published a letter to ICANN President Rod Beckstrom outlining the organization’s concerns. In the letter, he says the plan is economically unsupportable, and likely to cause irreparable harm and damage.”

    The ANA is made up up over 400 companies, which represent over 10,000 brands.

    “At the same time, the Program contravenes the legal rights of brand owners and jeopardizes the safety of consumers,” the letter continued. “By introducing confusion into the marketplace and increasing the likelihood of cybersquatting and other malicious conduct, the Program diminishes the power of trademarks to serve as strong, accurate and reliable symbols of source and quality in the marketplace. Brand confusion, dilution, and other abuse also poses risks of cyber predator harms, consumer privacy violations, identity theft, and cyber security breaches. The decision to go forward with the Program also clearly violates sound public policy and constitutes a breach of ICANN’s own Code of Conduct and its undertakings with the United States Department of Commerce as most recently embodied in the Affirmation of Commitments.”

    You can read it in its entirety here. Its a 9-page document.

    Are these concerns overblown?

    Sean Callahan at BtoB quotes Forrester Research analyst Jeff Ernst as saying, “It is too early to tell how big the malicious threat is. $185,000 is a lot of money to spend for a cybersquatter compared to a $10 dot-com domain name at GoDaddy.”

    Beckstrom responded to Liodice’s letter, saying, “The June 2011 decision to proceed with the program followed six years of inclusive policy development and implementation planning,” and “One clear directive of the consensus policy advice on which the program is built is that TLDs should not infringe the existing legal rights of others. The objection process and other safeguards eliminate the need for ‘defensive’ gTLD applications because, where an infringement of legal rights can be established using these processes, an application will not be approved.”

    Liodice responded to the response, saying, “We are not surprised by ICANN’s response although disappointed that ICANN chose to defend its process and deny any doubt as to consensus. Rather, ICANN needs to respond to the real concern from the brand owner community. There is no question that this Program will increase brand owners’ costs by billions of dollars. We should not be debating if 40 or 45 comment periods were held; instead, ICANN should be justifying its economic analysis regarding the Program against the staggering costs to brands. ANA welcomes further discussions and an opportunity for further economic study to quantify the need for more TLDs and what it will mean for industry and other stakeholders, such as the public interest community who will face the same brand dilution concerns.”

    ANA’s General Counsel Doug Wood of Reed Smith LLP added, “Now is not the time for either side to ‘dig in its heels’ much less defend the process, especially in a depressed economy. ANA has raised real concerns regarding economic losses, brand dilution and resultant privacy / cyber-security harms. In light of our shared goals of a safe and stable global Internet, ICANN should return to the negotiating table and work with all concerned parties, including the ANA and its members, to resolve brand owners’ legitimate concerns in a manner consistent with ICANN’s consensus obligations.”

    What do you think? Do you have concerns over ICANN’s plan or are these organizations overreacting? Share your thoughts.

  • LinkedIn May Use My Name and Photo in Social Advertising – NOT

    It recently came to my attention that LinkedIn has a setting activated by default allowing it to “use my name, photo in social advertising.” Below is a screenshot of this setting in my LinkedIn profile.

    A screenshot of Ross Dunn's LinkedIn settings showing the default setting which allows LinkedIn to use my name and photo in social advertising

    First, I should state I understand this is a means of increasing social engagement and connection-making within LinkedIn. What I find problematic is LinkedIn’s flagrant disregard for our privacy by making such a setting default. If you feel the same way, here are the steps to disable this feature in your LinkedIn account, provided in graphical form:

    LinkedIn Privacy Step 1: Under your name in the top right of your account click on “Settings”

    A screenshot of the dropmenu on LinkedIn: click on "Settings" in the drop-down under your account name

    LinkedIn Privacy Step 2: Click on “Account” on the resulting Account & Settings page.

    A screenshot showing how to click on the "Account" tab in the resulting Profile Settings page.LinkedIn Privacy Step 3: Click on “Manage Social Advertising” in the “Account” tab you just enabled.

    A screenshot showing the next step in the process: to click on "Manage Social Advertising" in the "Account" tab you just enabled.LinkedIn Privacy Step 4: The Last Step is to un-check the option “LinkedIn may use my name, photo in social advertising.” Then save the changes.

    A screenshot instructing you to disable the option to allow LinkedIn to use your name and photo in social advertising

    You are done! A special thanks goes out to Steve Woodruff for bringing this to our collective attention.

    For more social media privacy tips and news here are some places to start:

    Check out Stepforth for more articles by Ross Dunn

  • Demand Media Up, AOL Down

    Demand Media Up, AOL Down

    Demand Media and AOL have a lot in common, despite their very different histories. Web content is a very big part of both companies’ strategies, and both have had plenty of criticism. AOL’s strategy of late has tended to be much more content production oriented, while Demand’s, while still very content-oriented, has tended to be more about diversifying.

    Both companies released quarterly earnings reports yesterday. Today, Demand Media’s stock is up (11.69% at the time of this writing), while AOL’s is down (-8.22% at the time of this writing). Yesterday, AOL stock fell nearly 30%. Demand Media’s jumped 17 in extended trade following the company’s earnings call.

    AOL reported a revenue loss of 8% year-over-year, though ad revenue was up. Subscriptions revenue was down by 23%. Word on the Street is that investors are getting a little skeptical of AOL’s media business plans, which have so far included a number of content company acquisitions – most notably that of The Huffington Post. There is also talk that they’re not getting enough out of the hyperlocal Patch effort. The company said it’s up to 10 million uniques, but didn’t reveal much in the way of monetization of it.

    Other recent content-based AOL acquisitions include: hyperlocal blog service Outside.In, tech blog TechCrunch, online video network and Goviral. Others include personal profile page site About.me and Thing Labs, makers of the social media reader Brizzly.

    AOL’s strategy has seemed to be, for the most part (at least from the outside looking in), about building this giant Huffington Post Media empire of content sites, which includes expanding existing properies like the Huffington Post into more areas of coverage. Recent announcements from AOL include:

    • AOL Huffington Post Media Group Launches HuffPost BlackVoices
    • AOL Launches Editions by AOL, the Magazine That Reads You
    • AOL Huffington Post Media Group Announces Launch of Two Sites: HuffPost Women and HuffPost Parents
    • AOL Launches AOL HD
    • AOL Huffington Post Media Group Launches HuffPost San Francsico
    • AOL Announces Launch of AOL Government
    • AOL Huffington Post Media Group Announces Launch of Two Sites: HuffPost Celebrity and HuffPost Culture
    • Britain Wakes Up to The Huffington Post UK Today
    • Martha Stewart Encourages Kids to Get Creative with Inspired New Multimedia Brand “Martha & Friends”

    Notice a trend? Content, content, content.

    That’s all of the announcements on the company’s press page dating back to the beginning of July, save for a couple announcements about the appointment of specific editors (again more content).

    Meanwhile, while Demand Media has certainly had its fair share of content announcements (mainly partnerships designed to boost the company’s content quality/reputation), you’ll also see announcements like:

    • Livestrong.com Applications Continue to Improve Lives One Download at a Time
    • Demand Media Acquires IndieClick
    • Demand Media Acquires RSS Graffiti
    • Demand Media and Google Renew and Expand Global Advertising Relationship

    It’s not just content, content, content (which one might actually expect). It’s strategic acquisitions in different areas (ad optimization and social media app development), an important advertising partnership renewal, and news about a popular mobile app. The company also continues to have a thriving registrar business (revenue up 22%).

    Clearly content isn’t AOL’s only deal, but the glory days of dial-up are behind us, and while AOL continues to put more and more emphasis on its content business, it seems like Demand Media is putting more emphasis on things beyond just content, content, content. Though to be fair, AOL’s ad revenue is up by 5% year-over-year.

  • Twitter Takes Next Step with Advertising

    Twitter recently introduced the latest aspect of its advertising plan called Promoted Tweets to Followers. The move allows companies to put tweets including special announcements, offers, and more into their followers’ streams. These paid posts are inserted near the top of users’ streams to ensure that they will be seen even if users are not online when they are published.

    At this point, Best Western, Dell, Starbucks, and Gatorade are among a small group of advertisers included in Twitter’s initial release of the platform. However, the company said it would expand to other advertisers in the coming weeks.

    Have you noticed any of these paid posts in your Twitter stream? Let us know.

    While Promoted Tweets to Followers provides a large increase in the number of ads that brands can distribute, it also provides a large increase in the number of ads that Twitter users see. For brands, this is obviously a good move, but what about users?

    Li Evans, the CEO and Co-founder of LiBeck Integrated Marketing, told us that, users would probably object to the ads at first but that, over time, they would get used to them just like they did after Google and Facebook incorporated ads. If advertisers take advantage of the engaged audience that wants to hear about their brand, she believes that users will find the paid posts helpful.

    “If the advertisers are giving valuable tweets or valuable information, you might expect it or want it,” she said.

    In an effort to appease users that were not happy about the promoted tweets, the company also announced a filtering service for users. This service allows users to mark certain tweets as sensitive. Evans explained that social networks have a difficult job on their hands since they constantly have to balance user and brand needs. She believes that this was Twitter’s way of avoiding a backlash about the paid posts.

    Interestingly enough, Promoted Tweets to Followers is Twitter’s boldest move yet in its effort to make money. Early on, it seemed that Twitter was trying to avoid advertising at all costs, but as Evans explained, the company needs to make a profit.

    “Even though this was a community, and it was a free tool, they still have to pay the bills,” she pointed out.

    She went on to say that Twitter realizes its potential because people are using it in very smart ways. For this reason, Twitter is taking steps such as Promoted Tweets to Followers in order to control this potential itself.

    The move is actually said to be part of bigger plan that is supposed to be released later this year. Evans indicated that this bigger plan might include promoted chats and conversations or something in relation to Twitter’s firehose that it was selling to Google.

    What do you think about Promoted Tweets to Followers?

  • Yahoo-Microsoft Search Alliance Is Backfiring, According to Analyst

    When Microsoft and Yahoo partnered in a search alliance just over 2 years ago, there were some naysayers, but there was also some optimism. The companies hoped that it would put them in a better position against Google.

    Bing began powering Yahoo Search, Yahoo became the exclusive search advertising provider for Bing, and Microsoft’s adCenter began operating the self-service advertising division for both companies. Although the combined companies make up almost 30 percent of search market share, both Yahoo and Bing reported declining revenues in their recent earnings reports.

    Is the Yahoo-Microsoft Search Alliance falling through? What do you think?

    In a recent interview with Mark Ballard, the Senior Analyst at the Rimm-Kaufman Group, he told us that the partnership was backfiring on the companies. He said that it was hurting Yahoo more than Microsoft but that both companies were struggling.

    Before the Alliance, Yahoo was much more liberal in how it matched ads to search queries. Ballard told us that it previously brought in around 60 percent of broad matched traffic and that it only brings in around 40 percent of broad matched traffic now that Bing is powering it.

    “It really seems that Bing’s not doing a great job at figuring out which ads to show for certain queries… there are so many queries out there and we can only have so many keywords in our account that we rely upon the engines to do some smart matching,” he said.

    Yahoo has definitely felt the heat from these results and, in its April earnings report, openly blamed Microsoft for its struggles. While Ballard believes some of the fault lies with Microsoft, he also pointed out that Yahoo should have considered this type of outcome before it agreed to an Alliance.

    Microsoft has also been blasted for its failure to bring about significant improvements through the partnership. Reuters analyst Robert Cyran even suggested that Microsoft sell Bing and indicated that Facebook or Apple could do more with the search engine.

    “Even though their revenues are growing, they’re still bleeding money on Bing,” said Ballard. “I think Microsoft probably is willing to take a loss on Bing because they see it as part of a larger strategy. Whether or not that larger strategy makes sense – I guess that’s for the C-level folks at Microsoft to decide.”

    In a post he wrote on this topic, he pointed out that Bing could pull in more revenue by bringing on more search partners. This, however, would not be good for advertisers, since partner traffic is usually very poor quality.

    Ballard believes that Bing needs to make technological changes and open their broad match to make it smarter. In addition, he told us that Bing needed to invest in ad innovations that are more appealing to users, which would deliver higher click-through-rates for advertisers. For example, Google has enhanced its ad formats in ways that go beyond the normal text ad.

    He would also like to see Bing add more real estate for ads on Bing.com. If the search engine makes these adjustments, Ballard thinks both Yahoo and Bing would see a noticeable difference.

    “We’re rooting for Bing and Yahoo,” he said. “They have the traffic, and we’d like to take advantage of it.”

    Can Yahoo and Microsoft turn their Search Alliance around and on the right track?

  • Facebook Ads API Opened Up

    Facebook has made its Ads API available to application developers that can prove they are able to provide something of value. Until now, the company has been testing the API with select partners.

    “To gain access to our ad creation and management systems, you have to demonstrate the ability to build significant value for our users and our marketers,” Facebook says.

    Josh Constine at InsideFacebook, who first reported this, says that we may see many new Ads API tools and service providers, and that “The influx might create new small acquisition targets for Page management companies, or commodify ads management, with an economy tier of tools and services emerging to serve smaller advertisers. Alternatively it might lead Page management companies to build ads products and services in-house, slowing the recent wave of consolidation between the two industries.”

    “Over a million developers have already built socially focused applications on Facebook platform,” the company says. “Our marketing API program supports developers who are building applications for marketers – tools that make it easier, for instance, for marketers to build and engage their communities on Facebook Pages, to amplify word of mouth via marketplace advertising and sponsored stories, and to effectively measure social engagement via custom dashboards.”

    “These apps are built on one or more of our marketing APIs: Open Graph, Pages, Ads, or Insights APIs. It’s important to note that these APIs are available directly to marketers who are building in-house tools for their own use, and also to third-party developers or agencies who want to license their tools to marketers.”

    At its Marketing APIs site, Facebook provides three case studies showing how three vendors have used the Ads API. One shows how a tool from Keybroker helped Beauty Planet reach a new audience and increase order volume. Another shows how a tool from AdParlor helped Funzio acquire new users for a game. The other shows how a tool from 77Agency helped Vionnet build an online community.

    Beauty Planet saw significant growth in order volume, high clickthrough rates on ads, good cost-per-acquisition, more traffic to its website, and a new customer base. Funzio got about 4.5 million more monthly active users in just a few months, high ratings from users, and and high clickthrough rates.

    “Out of all channels to acquire game users, Facebook Ads is the most effective,” said Funzio President and COO Anil Dharni. “There is no other place where you can get the kind of targeting that you can get with Facebook Ads. AdParlor has been instrumental in helping us identify and target those positive ROI users.”

    The Vionnet example resulted in 15,000 new likes in less than two months.

    The application for the Ads API can be found here.

  • Groupon Now Comes to Foursquare

    Groupon Now Comes to Foursquare

    Groupon and Foursquare have teamed up to bring Groupon Now deals to Foursquare users. It’s been known that the two companies were working together, but now users (and businesses) can reap the benefits.

    “Groupon Now!, our real-time deal platform, continues to launch across the country – we’re up to 25 markets! – and we’ve heard from lots of you that Now! is your favorite new way to cure boredom,” Julie M. tells users on the Groupon blog. “Thanks again for updating your app and giving the service a try. Our product innovations are largely sparked by feedback from our customers and merchants; this was a marriage of both that is more than just changing the way people shop…it’s becoming an addiction.”

    “As you get out and explore your city, just peruse participating Groupon merchants on foursquare, from lunch spots to live events, and purchase your Now! deal to apply immediately to your purchase,” she says. “Groupon Now! features the same high quality merchants you’ve come to expect from us, and we have thousands lined up in each Now! city ready to celebrate your foursquare addiction.”

    Cat’s outta the bag! RT @julie_mo Find Groupon Now! Deals on @foursquare – The Serious Blog of Groupon http://t.co/rK5YeAI (more deals!) 55 minutes ago via web · powered by @socialditto

    Foursquare is not the first check-in service to utilize Groupon Now. Loopt announced it was working with Groupon on Groupon Now alerts back in May. Foursquare, however, is kind of the poster child for the check-in app space, so this new deal could really help Groupon push its Groupon Now service.

    Foursquare announced last month that it had surpassed the 10 million user mark. Groupon recently filed for its IPO, but it’s being held up by further review over accounting practices by the SEC.

  • Microsoft Slams Google’s Ad Practices With “Gmail Man”

    Could a leaked video slamming Google (specifically Gmail) for targeting keywords be a “rally the troops” exercise from Microsoft?

    A video entitled “O365 MGX Copy” was posted to YouTube yesterday and already has amassed over 100,000 views. The video stars the “Gmail Man,” a mailman who walks around reading people’s mail and confronting the individuals with advertisements based on specific keywords in the mail.

    The Gmail man strolls down the street looking through mail in envelopes that bear the Gmail logo, repeating words to himself like “zucchini,” “volcano” and “polar bears.” A little girl stops him and asks “hey mailman, are you looking at our mail?”

    He laughs and says, “No. I’m looking at everyone’s mail.”

    “Sometimes, when a person loves their Gmail very very much, the two get together and an ad is born,” he goes on to say.

    As you can see, the video ends with a jingle about switching to Office 365. Apparently this video was shown at last weeks’ Microsoft Global Exchange sales conference. Although Microsoft put a tight lock on Tweeting and Blogging, this video somehow made its way out and on to the interwebs.

    ZDNet’s Mary-Jo Foley procured an official “no comment” from Microsoft when she asked about the video’s legitimacy. She thinks that it is real, however, and here’s why:

    I have to say I think it’s the real deal. It has all the hallmarks of a real Microsoft production, including the fact that the name on the company doors that Gmail man opens when visiting an office is Contoso Ltd. As Microsoft customers, partners and watchers know all too well, Contoso is Microsoft’s favorite fake company name, and is used in demos for all kinds of Microsoft products.

    The video was leaked on the same day that Google launched their “Email Intervention” campaign. This launch was also accompanied by a humorous video and asks current Gmail users to save their friends from “embarrassing” and “outdated” email address by sending them an email spurring them in the right direction.

    Could this be a viral campaign by Microsoft to advertise Office 365?

    For the record, Google told ZDNet that “there aren’t ads in Google Apps for Business. But admins can choose to enable the ads if they want- some find them useful.”

  • Twitter Expands Functionality of Promoted Tweets

    The money-making ability of Twitter has long been a point of contention. Is the micro-blog site capable of producing ad revenue along the same lines as Google?

    With the expanded capabilities of Twitter’s “Promoted Tweets” program, we’re about to find out just how successful the service can be when it comes to advertising. As detailed on their latest blog entry, “Promoted Tweets” are going to be more and more prominent on user time lines, whether you want them or not. Granted, the ads can, according to Twitter, be easily dismissed and judging from the examples, they aren’t intrusive at all. That being said, there’s still backlash whenever a popular service changes things for the sake of advertising money.

    These promoted updates will start appearing in timelines as of now, and they are not limited to businesses, either. Non-profits seeking donations will also be viewable. The blog post has more:

    That’s why starting today, we’re introducing a way to ensure that the most important Tweets from the organizations you follow reach you directly, by placing them at or near the top of your timeline. These Promoted Tweets will scroll through the timeline like any other Tweet, and like regular Tweets, they will appear in your timeline just once. Promoted Tweets can also be easily dismissed from your timeline with a single click.

    The updated service is available to a particular group of Twitter members, as well. The idea is, if these prove to be successful, Twitter’s expanded advertising service will open up to additional members, although, there’s been no deadline set on that particular detail:

    We’ll be rolling out and testing this new offering over the next several weeks with a select group of partners, including Best Western, Dell, Gatorade, Groupon, HBO, JetBlue, LivingSocial, Microsoft Xbox, Red Bull, Sephora, Starbucks, Summit Entertainment’s “50/50”, TNT and Virgin America among others — with more to come soon. During this phase, you may also see Promoted Tweets in your timeline from non-profit organizations you follow, including charity: water, Make-A-Wish Foundation, Room to Read, The American Red Cross and Water.org.

    It’s assumed that these companies would have to be a Twitter account that’s being followed before the promoted tweets start appearing in your timeline, although, Twitter does not differentiate. There is, however, a detail about “when you decide to follow your favorite brand,” which leads one to believe that if you aren’t following Dell, HBO, Starbucks or Red Bull, et al, the promoted tweets from these companies — and more — won’t be appearing in your timeline.

  • Google: Here’s Who Doesn’t Think We’re Anticompetitive

    Google: Here’s Who Doesn’t Think We’re Anticompetitive

    The DoJ has been scrutinizing Google’s proposed acquisition of ad optimization firm AdMeld for over a month, and has now requested further information from Google.

    Google has put out a response to this via its Public Policy blog, which basically boils down to: this is pretty standard, we don’t expect any problems, and here are some people that don’t think we’re being anticompetitive.

    VP of Display Advertising Neal Mohan wrote, “We’ve been discussing this deal with the Department of Justice, who are obliged to review the transaction because of its purchase price. As they do for many acquisitions, they have sent us a ‘second request’, which means that they are asking for more information in order to complete their review of this particular acquisition. This doesn’t surprise us, as today’s display advertising industry is very new and highly complex. But we’ll work to enable this review to be concluded as quickly as possible – display advertising is highly competitive and fast moving, and we don’t want our efforts to bring better services to our clients to be delayed.”

    Mohan also attached a pdf of some quotes from various people, including:

    • This one from PubMatic CEO Rajeev Goel: “I see this development as very positive for PubMatic for a variety of reasons.”
    • This one from Cadreon CEO Brendan Moorcroft: “Admeld has developed a comprehensive suite of services and established strong relationships with premier media companies, allowing them to provision premium inventory into the biddable media environment in a meaningful way. Their offering embodies the perfect complement to Google’s DoubleClick Ad Exchange, which has created an efficient mechanism for advanced digital media transactions…As a result, through Google we now have even greater access to a wider and more diverse set of inventory, resulting in a richer array of opportunities for digital campaigns to take advantage of. This acquisition is great news for the industry and is proof that our space will continue to have aggressive, compound growth for the next several years.”
    • And this one from VivaKi Nerve Center Kurt Unkel: “From a publisher’s perspective, I have to believe this will address several of the challenges related to transparency and tighter inventory controls that were frustrating to AdX and [DoubleClick for Publishers] publishers. And this in turn should drive up adoption of the solution amongst Publishers who to date have held back. Kudos to Google for listening to their customers.”

    Meanwhile, FairSearch, the organization most hellbent on seeing Google feel the wrath of antitrust regulation, has been blasting the company through things like a recently launched “Searchville” site, and a report accusing the company of misrepresenting its positive impact on the economy.

    Google says until the DoJ finishes its review of AdMeld, it will be business as usual. The DoJ did approve the ITA Software acquisition – the one that FairSearch was formed to prevent in the first place.

  • Gmail Stages “Email Intervention” To Save People From Outdated Email

    Google has just launched a campaign to attract more users to its already popular Gmail service. It asks current Gmail users to “save their friends from outdated email” by helping them jump on board the Gmail train. The way to do this is with an “email intervention.”

    Did you hear that AOL, Hotmail, and Yahoo? Google thinks you are so bad that they have compared you to hardcore drugs. Yikes.

    From the official Google blog

    I have one friend, Andy, who’s the straggler in the group. A couple months ago, I sent out an email about a barbecue I was having. On the “To:” line, there were 15 Gmail addresses and then Andy. He stuck out like a sore thumb. Shortly thereafter, Andy was complaining to us about how much spam he got. That was the last straw.

    We all have a story like this. On the Gmail team, we affectionately refer to them as “email interventions.” We hear about them all the time: the cousin who finally switched from an embarassing address like hottie6elliot1977 to a more professional [email protected], a co-worker who helped his dentist switch after he heard her grumble about having to pay for IMAP access, etc.

    And that’s the story Google gives behind emailintervention.com.

    When you visit the site, you’ll see a big red button asking you to “start the intervention.” Once you click that, you will be asked to enter your personal Gmail address as well as the weird, funky email address of your friend who needs the intervention. There, you can also sign in to your Gmail account in order to have access to your full contact list.

    Next, you get to select your message for your friend. You can either choose one of the pre-written messages that range from “straightforward,” “concerned” and “outraged” in their sentiment, or you can create your own. The email will also include a video, either the standard intervention video like the one above or one you create yourself.

    Lastly, this finished product or something like it will be sent to your friend with the “embarrassing” email address.

    Would you advise your friends to switch to Gmail? Do you think it is the best email service? Let us know in the comments.