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Tag: Labor Abuse

  • Samsung Labor Practices Under Fire Once Again

    Over the past two years, Samsung has achieved its goal of rivaling Apple in the smartphone space. According to the latest ComScore numbers, Samsung now sells a full quarter of the mobile handsets sold in the U.S. Samsung is now learning, though, that being an industry leader comes with increased scrutiny and oversight from watchdog organizations.

    One month ago China Labor Watch, a watchdog organization that defends the rights of Chinese workers, issued a report on one Samsung manufacturing facility in Huizhou, China. It reported claims of children under the age of 16 working at the facility. Samsung responded quickly to the report and followed up with a factory inspection and some changes to labor practices.

    This week, China Labor Watch has issued another report, this one concerning eight different Samsung factories, six of which are owned and operated by Samsung directly. The report details claims that workers in the factories are forced to work overtime, stand for 11 to 12 hours, and are working in unsafe conditions. There are also new claims of underage workers.

    A Samsung spokesperson acknowledged these claims, though he only addressed the overtime issue, saying that it is related to new product assembly lines and tight manufacturing deadlines. He stated that Samsung will be re-evaluating its working hour practices. Samsung will be conducting on-site inspections of its factories and suppliers, and said it would terminate the contract of any supplier found to have labor violations.

  • Foxconn FLA Audit: Inside Apple Production

    It costs Apple $250,000 to join the Fair Labor Association (FLA). ABC News’ Bill Weir was in China for the first ever FLA audit of Apple’s production floor inside Foxconn and it wasn’t surprising what he found. But, before I get into that, I think it’s interesting to mention that Apple had plans to partner with the FLA long before the ominous New York Times article was published featuring the so called, unsafe working conditions inside Foxconn.

    So what did Bill Weir show us inside Foxconn? Actually what we saw was what you would see if you took a tour of any modern production facility in the United States. The tour began with visitors putting on static-grounding devices (what Bill referred to as bunny suits) and entering a particulate controlled environment. Electronic components are extremely sensitive to the electric charges that our bodies generate as we go through our daily motions. The charges must be grounded or they will be sent through the electronic hardware of Apple devices and destroy them before they are even complete.

    Next we saw regular assembly line work taking place; people deburring metal cases, others cleaning screens, some snapping small components together, groups pushing carts, all kinds of activities that are common place in any production outfit. Judging from the video, I didn’t see anything unique or wildly out of place at the factory. This is not to say that abuses aren’t taking place, but abuses take place in every manufacturing facility, in China, The U.S., or elsewhere.

    What was unique was that many of the workers lived in nearby dorms. The employees report that the dorms are overcrowded, the pay is low, and the hours are long. By the way, most employees are working twelve hour shifts which feature two hours of breaks. This sound remarkably similar to production shifts in America. Workers at Foxconn are being compensated at a rate of two to three dollars per hour for regular shifts. In America, workers make between nine and fifteen dollars per hour for similar work. Aside from living at the dorms, everything sound fairly common.

    I think it is interesting that Apple fans have become so frantic over the working conditions in China when there are so many labor abuses right here in the United States. Tim Cook, Apple CEO claims that they keep tighter reins on safety than most others in the industry and I think we will find that those are not just shallow platitudes.

    FLA president, Auret van Heerden, made some commentary on what he first saw at Foxconn before the audits were started:

    “I was very surprised when I walked onto the floor at Foxconn, how tranquil it is compared with a garment factory. So the problems are not the intensity and burnout and pressure-cooker environment you have in a garment factory. It’s more a function of monotony, of boredom, of alienation perhaps.”

    So I agree that manufacturing can be boring and devoid of mental stimulation, it is a legitimate way to earn a living, and in China, it is probably one of few ways to guarantee a steady income. Is it a sweatshop? Yes, it probably is, but where else and how else can mass production take place? I think it would be great if we could pay Foxconn employees more, but are Apple consumers ready to have the costs passed on to them?

    I hope we find that the FLA’s audit is merely a formality to ensure future safety and that Foxconn is on the up and up with production safety, but my impression from what we have seen so far is that the FLA will find evidence of some abuse. What we should keep in mind is that China and Foxconn are growing at an unbelievably fast rate and that some issues will be ignored and overlooked. All and all, I think Apple, Foxconn, and China are headed in the right direction.