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Tag: google apps status dashboard

  • Gmail Went Down For 400,000 Members, Restored by Google

    Gmail is one of those “you don’t know what you’ve got until it’s gone” services; an almost invisible technology, if you will. That is, however, until it goes down. When that happens, the ubiquitous service is hard to ignore as people scramble around, wondering why they can’t access their Gmail accounts. Such was the case earlier today (5/29) when Gmail experienced an outage which affected 0.11 percent of their user base.

    As pointed out by Mashable, Google boasts that Gmail has 350 million subscribers, meaning close to 400,000 people had to deal with the Gmail outage. A quick look at the Google Apps Status Dashboard reveals Google was indeed working to fix Gmail, which began at 9:20am. By 11:50, the service had been fully restored, although, Google never officially revealed the issue it was trying to correct.

    Here’s a screenshot of Google’s actions concerning Gmail:

    Gmail Status
    Click for larger image

    As you might expect, Twitter was buzzing about Gmail condition, both up and down:

    Google confirms gmail outage for 400,000 users
    36 minutes ago via TweetCaster for Android · powered by @socialditto
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    Gmail service returning to normal http://t.co/vJ2YSUGf
    45 minutes ago via The Huffington Post · powered by @socialditto
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    finally got back into my gmail after 24 hour outage… that was a bit scary.
    3 days ago via web · powered by @socialditto
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    Some, however, took the opportunity to air some grievances they have with Gmail:

    You know what, gmail? I’m NOT sure if I want to send a message without text in the body. I’m not sure of anything anymore.
    1 hour ago via Twitter for iPhone · powered by @socialditto
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    Or to actually compliment Google for not forcing G+ down someone’s throat:

    Blimey, just created a gmail account and didnt get forced into G+ for that account… that’s a forward step IMO
    3 hours ago via web · powered by @socialditto
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    Did any readers experience any Gmail issues earlier today? If so, are you back up and running, just like Google says you should be?

  • Google Apps Status Dashboard Gets an Update

    Google has made some changes to the Apps Status Dashboard – the site that shows outages and downtime of Google products, with descriptions of the issues at hand.

    Now, it shows more of a timeline format that is updated as time goes on, as opposed to the previous version, which showed day-by-day issues.

    Status Dashboard  

    “The new dashboard shows only service disruptions and outages,” explains Google Site Reliability Engineer Manager Sumeet Pannu. “The size of the dot will indicate the length of outage and the color will indicate the severity. The dot to the left of the service name will show the current status of the service.”

    “When you click on one of the yellow or red dots in the timeline, you’ll see a single transcript that will display all the status messages until final resolution—even if the outage spanned more than a single day,” Pannu adds. “There will now be a single URL that describes the issue and resolution for the entire outage.”

    Google Mail Downtime 

    It looks like September has been pretty good in terms of uptime so far. There were brief outages on 09/07 for Google Docs List and Google Drawings as well as a brief Google Docs service disruption and a brief disruption for Gmail on Friday.