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Tag: forbes

  • Richest Man in the World: Carlos Slim, According to Forbes List

    Forbes has released its annual Billionaires list. Carlos Slim Helú (and family) made the top of the list. Forbes reports:

    Atop the heap is Mexico’s Carlos Slim Helu, who added $20.5 billion to his fortune, more than any other billionaire. The telecom mogul, who gets 62% of his fortune from America Movil , is now worth $74 billion and has pulled far ahead of his two closest rivals. Bill Gates, No. 2, and Warren Buffett, No. 3, both added a more modest $3 billion to their piles and are now worth $56 billion and $50 billion, respectively. Gates, who now gets 70% of his fortune from investments outside of Microsoft, has actually been investing in the Mexican stock market and has holdings in Mexican Coke bottler Femsa and Grupo Televisa.

    @Forbes
    Forbes    Carlos Slim Helu leads our 25th annual list of the world’s richest people. His net worth: $74 billion http://www.forbes.com/ 53 minutes ago via TweetDeck · powered by @socialditto

    The top 20 are:

    1. Carlos Slim Helú & family
    2. Bill Gates
    3. Warren Buffett
    4. Bernard Arnault
    5. Larry Ellison
    6. Lakshmi Mittal
    7. Amancio Ortega
    8. Eike Batista
    9. Mukesh Ambani
    10. Christy Walton & family
    11. Li Ka-shing
    12. Karl Albrecht
    13. Stefan Persson
    14. Vladimir Lisin
    15. Liliane Bettencourt
    16. Sheldon Adelson
    17. David Thomson & Family
    18. Charles Koch
    19. David Koch
    20. Jim Walton

    View the slideshow here.

    While Facebook may have spawned six billionaires, as Forbes says, none of them made the top 20 – Mark Zuckerberg included. He was named the youngest self-made billionaire last year, however. He also pledged to give the majority of his wealth to charity.

  • Overstock.com Tops In Employee Satisfaction

    Online retailer Overstock.com said today it has been ranked #1 for employee satisfaction in a Glassdoor.com survey commissioned by Forbes.

    Jonathan-Johnson The company received high ratings for its fun, relaxed work culture. CEO and Chairman Patrick M. Byrne earned a 92% employee approval rating, the highest of any retailer on this list.

    "This ranking is a very nice recognition for our company culture," said Overstock.com President Jonathan Johnson.

    "We focus on making Overstock.com a place that our employees look forward to coming to each day. Our motto is ‘We save people money,’ and we have a lot of fun doing it. It is great working at a place where people put aside office politics and just get the job done. This award is a reflection of how Patrick cultivates the Overstock.com culture from the top down."

    Glassdoor.com compiled a list of the "Best Retailers to Work For" for Forbes. The survey ranked employers based on criteria such as "career opportunities," "communication," "compensation & benefits" and "employee morale." Collected from current and employee feedback since June 2008, the study ranked brands that had at least 20 reviews or more over the last 30 months.

  • Online Banking Satisfaction Sees Slight Drop

    Customer satisfaction with online banking dropped two points in 2010, from 83 in 2009 to 81 (on a 100-point scale), according to a new study by ForeSee Results and Forbes.

    The study found that despite the drop, online banking still faired better than offline banking channels and most other online industries with the score of 80 considered to be the threshold for excellence.

    ForeSee-Results

    "Despite everything that’s gone on in the financial sector over the past several years, including a stumbling economy, bailouts, and credit freezes, financial institutions have turned to their websites as a way to maintain and even increase customer loyalty," said Larry Freed, president and CEO of ForeSee Results.

    "While the dip in score could predict more trouble for the recovery, it also shows that the online channel continues to be the most effective marketing channel for banks and credit unions."

    The five largest banks in the country (Bank of America, Citibank, Chase, PNC, and Wells Fargo) scored the lowest in the study, while credit unions tend to have the highest online customer satisfaction scores. However, with all financial institution categories scoring higher than 80, online banking (81) is providing more satisfaction than offline banking (75).

    "When it comes to customer satisfaction, big banks, with relatively unlimited resources, are not performing as well as smaller institutions with fewer resources," added Freed.

    "While the big companies try to outdo each other with lots of flashy bells and whistles, the small banks have had to keep their focus on satisfying the customer because that’s the only way they can compete. And as the data shows, it’s paid off."

    The study also found highly satisfied online banking and credit union customers report being:

    *56% more likely to purchase additional products and services and 65% more likely to increase online bill payment.

    *64% more likely to use the website as the main way for interacting with the bank

    *76% more likely to recommend the bank overall and 63% more likely to recommend the bank’s website.