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Tag: Dropbox

  • Dropbox Acquiring Boxcyptor Assets to Enable End-to-End Encryption

    Dropbox Acquiring Boxcyptor Assets to Enable End-to-End Encryption

    Dropbox has announced a deal to acquire assets from Boxcryptor in an effort to bring end-to-end encryption to its service.

    Dropbox is one of the most popular cloud storage services, but it doesn’t have end-to-end encryption like Tresorit and other more security-conscious services. Dropbox is looking to change that by acquiring assets from Boxcryptor. Boxcryptor is an independent service that helps user encrypt their files across a range of cloud services, adding an extra layer of security.

    Dropbox announced the deal in a blog post:

    Today, we’re excited to share that we’ve signed an agreement to acquire several key assets from Boxcryptor, a provider of end-to-end “zero-knowledge” encryption for cloud storage services. The combination of Boxcryptor’s leading encryption capabilities and Dropbox’s easy-to-use product, with our already robust security features, will help us better meet our customers’ evolving needs.

    The only downside to Dropbox’s plans is that it seems Boxcryptor’s features will only be available to business users:

    We plan to embed Boxcryptor’s capabilities natively within Dropbox for our business users on our paid plans, adding an additional layer of security by encrypting files locally on their devices prior to syncing their content to Dropbox.

    Despite the limitation, Dropbox’s announcement is good news for security-minded customers.

  • Dropbox (Finally) Brings Native M1 Mac Support

    Dropbox (Finally) Brings Native M1 Mac Support

    Dropbox has finally added native support for Apple’s M1 processor, months after botching its response and angering users.

    Dropbox is one of the most popular cloud storage platforms, and is one of the leading options for the Mac platform. Unfortunately, despite Apple announcing the M1 in June 2020, and despite many of its competitors migrating to the M1, Dropbox is only now releasing a version with native M1 support.

    According to AppleInsider, the new version is currently rolling out, after a beta testing period that began in January.

    The company is likely happy to finally have this milestone behind it, especially after taking a drubbing from users unhappy with how long it took to include M1 support, and the company’s botched response to inquiries in 2021.

  • Dropbox Botches Response to M1 Macs, Says Native Version Coming

    Dropbox Botches Response to M1 Macs, Says Native Version Coming

    Dropbox stirred up a controversy of its own making, indicating it had no intention of supporting Apple’s M1 chips before finally clarifying that it did.

    Dropbox is a popular app on the Mac platform, just as it is on Windows. Despite Apple announcing its M1 line of processors over a year ago, and despite Dropbox using Apple machines internally, the company still doesn’t have an M1-native client.

    In response to users inquiring on the company’s forums, the official response was:

    This idea is going to need a bit more support before we share your suggestion with our team.

    Needless to say, this did not go over well with Mac users, many of whom complained of high memory usage and poor battery life when running the Intel version of Dropbox through Rosetta.

    Mitchell Hashimoto, founder of HashiCorp, helped the situation go viral by tweeting about it.

    After the story gained traction Drew Houston, Dropbox founder and CEO, responded and clarified that the company is planning on releasing an M1 version in 2022.

    Despite Houston’s attempt at damage control, many users were still unmoved. Some pointed out that the company’s support staff needed to do a better job of communicating with users, while others maintained that there is no excuse for a company of Dropbox’s stature taking so long to support the new architecture.

    Either way, Dropbox has its work cut out to regain the goodwill it lost.

  • Salesforce and JPMorgan Unloading Office Space in Remote Work Transition

    Salesforce and JPMorgan Unloading Office Space in Remote Work Transition

    Salesforce and JPMorgan are the latest big-name companies looking to downsize their office space as remote work becomes the norm.

    The global pandemic has fueled a major transition, making remote work and telecommuting the new normal for a large portion of the workforce. Many companies are embracing this permanently, making remote work or hybrid work their default method moving forward.

    One market that has suffered as a result is commercial real estate, with many companies no longer needing the vast amount of office space as before. Dropbox recently made headlines when it sold its San Francisco headquarters for $1.08 billion.

    Salesforce and JPMorgan are the latest to join the trend, with The Wall Street Journal reporting that JPMorgan is marketing its 700,000 square feet of Manhattan office space. Meanwhile, Salesforce is listing space in one of its San Francisco buildings for rent.

    It remains to be seen how much the market will rebound but, at the current rate, it seems as though commercial real estate will forever be changed by the pandemic.

  • Box Exploring Potential Sale Amid Shareholder Pressure

    Box Exploring Potential Sale Amid Shareholder Pressure

    Box, the popular file-sharing cloud service, is exploring a possible sale in response to pressure from an activist shareholder.

    Box is one of the premier file-sharing cloud services, and one of the main competitors to Dropbox. Unfortunately, Box has not capitalized on the remote work transformation currently underway to the same extent as its rivals. This has led hedge fund Starboard Value LP to threaten a challenge to the board.

    Now Reuters is reporting that Box is considering a sale to another company or private equity form. One of the issues Box has faced is the crowded field it competes in, with many of its services matched by larger rivals with more comprehensive offerings. For example, Microsoft 365 comes with a OneDrive account, featuring 1 TB of storage.

    Box did not comment on Reuter’s story, and it remains to be seen if a deal will happen. The sources indicated a sale is not certain.

  • Mozilla Leads the Charge For Net Neutrality’s Reinstatement

    Mozilla Leads the Charge For Net Neutrality’s Reinstatement

    Mozilla, along with a coalition of companies, has sent a letter to the FCC asking for the reinstatement of net neutrality.

    Net neutrality rules were passed during the Obama administration and repealed during the Trump administration. Net neutrality prohibits companies from treating different services or types of internet traffic by different standards, or setting up internet “fast lanes” for companies that pay more.

    For example, AT&T customers were able to watch HBO Max — which AT&T owns — on their mobile devices without the streaming counting against their data plans. In contrast, competing streaming services did count. If this type of practice became widespread, it could cause users to gravitate toward or away from certain services, based solely on the whims of the carriers and internet providers with a financial motivation to push or punish a particular service.

    In the case of AT&T, they announced they are dropping their preferential treatment of HBO Max as a result of California’s net neutrality legislation. While net neutrality was killed on a national level, individual states are free to impose their own rules, setting up a potential legislative quagmire.

    Mozilla, ADT, Dropbox, Eventbrite, Reddit, Vimeo and Wikimedia have now sent a letter to the FCC asking the agency to reinstate federal-level net neutrality.

    We are writing to express our support for the reinstatement of net neutrality protections through Federal Communications Commission (FCC) action. As leading internet-based businesses and organizations, we believe that these fundamental safeguards are critical for preserving the internet as a free and open medium that promotes innovation and spurs economic growth. Net neutrality enjoys bipartisan support among the American public, and many may need to rely on protections enforced by the FCC as more offices and classrooms continue to shift to online settings during the pandemic. By using its authority to restore net neutrality at the federal level, the FCC can help protect families and businesses across the country that rely on high-speed broadband access and help spark our recovery.

    Net neutrality simply preserves the environment that has allowed the internet to become an engine for economic growth. The rules serve as protections that users have in their relationship with internet service providers, preventing ISPs from blocking, throttling, or prioritizing traffic for payment. And in an environment where users frequently lack meaningful choices between ISPs, net neutrality can ultimately encourage greater long-term investment across the network stack by promoting broadband buildout, faster service, and new applications.

    While the current administration has not commented on its intentions, some experts believe it is only a matter of time before net neutrality is reinstated. Given the digital transformation underway, such legislation would go a long way toward protecting all users and companies.

  • Dropbox Passwords Going Free As LastPass Cripples Free Version

    Dropbox Passwords Going Free As LastPass Cripples Free Version

    Dropbox has announced it is making Dropbox Passwords free to all users, providing a valuable password management option when it’s needed most.

    Dropbox first introduced Dropbox Passwords last year to paid users. The company is now making it available to all users, including those with a free storage plan. The service uses zero-knowledge encryption, meaning that Dropbox cannot see or decipher the stored passwords.

    Most significantly, Dropbox’s service works across all compatible devices, filling an important need in the market. LastPass is a popular password manager, allowing users to sync their passwords across devices. Last month, however, the company announced it was restricting its free tier on a platform basis. Users can choose to use it on their computers or their mobile devices, but not both without upgrading to a paid plan.

    Dropbox’s service does have a couple of restrictions to the free tier. The free plan can only be used to store 50 passwords, and will only sync across three devices. Nonetheless, those restrictions are far better than the ones LastPass imposes.

  • Dropbox Will Acquire DocSend

    Dropbox Will Acquire DocSend

    Dropbox has announced it will acquire DocSend, the secure document sharing and analytics service.

    Dropbox has gone all-in on remote work, becoming a “virtual first” company. The company has also taken measures to help other organizations make the shift to remote work, with the release of its Virtual First Toolkit.

    Given its legacy business, and its emphasis on virtual first, the DocSend acquisition makes sense.

    Together, we have the opportunity to amplify DocSend’s capabilities and bring its benefits to even more people and industries. DocSend’s secure sharing and powerful document analytics are a great complement to our expertise in content management at scale. And once combined, Dropbox, DocSend, and HelloSign will offer a full suite of self-serve products to help businesses around the world manage end-to-end critical document workflows and drive meaningful business results. For example, client services teams and creative professionals who already rely on Dropbox to organize and collaborate on messaging docs, presentations, and projects, can use DocSend to deliver proposals and track engagement, and HelloSign to manage contracts and invoices. The combination of Dropbox, DocSend, and HelloSign will help streamline workflows for sales, finance, client service, and executive teams across all industries.

    All of DocSend’s roughly 50 employees will join Dropbox. A closing date was not announced, but is expected to be soon.

  • Dropbox Unloading San Francisco HQ For $1.08 Billion

    Dropbox Unloading San Francisco HQ For $1.08 Billion

    Dropbox is selling its San Francisco headquarters for a near-record $1.08 billion amid the transition to remote work.

    Dropbox has went all-in on remote work, becoming a “virtual-first” company. The company has even taken steps to help other companies make the same transition. The move comes amid a wider transition in the workforce, with many companies embracing a fully remote or hybrid workflow.

    One of the side effects of the transition to remote work is a significant impact on real estate. A recent survey showed some 23% of professionals have left a big city thanks to remote work. The end result has been plunging real estate prices in many cities across the US.

    Dropbox is now selling its Mission Bay headquarters for a whopping $1.08 billion, according to the San Francisco Chronicle. The price is the second-highest price for a piece of real estate in San Francisco. It comes in behind the $1.2 billion sale the Embarcadero Center, a property roughly four times the size of Dropbox’s four building complex.

    It’s a safe bet Dropbox’s sale won’t be the last major property sale among tech companies, or the US market at large.

  • Spotify the Latest Company to Embrace Permanent Remote Work

    Spotify the Latest Company to Embrace Permanent Remote Work

    Spotify has announced it will allow employees to work from home permanently, joining a growing list of companies that have made the switch.

    Dubbed its “Work From Anywhere” program, Spotify is allowing employees to choose how and where they want to work. That includes working full-time at home, the office or a hybrid of the two.

    The company is also becoming more flexible with the geographic location of its employees, allowing them to live and work from the city or country of their choice. There may be some limitations, due to regulatory or timezone challenges, but the company is clearly working to provide as much flexibility as possible. For employees that want some office time, but may not live near a Spotify office, the company will help them with a co-working space membership.

    In the wake of the pandemic, companies are adapting to the changing circumstances by offering employees a greater degree of flexibility. Salesforce, Dropbox, Reddit, Twitter, Microsoft and Google have all committed to varying degrees of permanent remote work or flexible work options.

    Employees, meanwhile, have grown accustomed to remote work, and want it to continue after the pandemic. In fact, half of workers would be willing to give up vacation days in exchange for remote work, while 29% would quit their job before returning to the office.

    It’s a safe bet Spotify won’t be the last company to adopt more flexible work options moving forward.

  • Salesforce Embraces Remote Work, Flexible Office Policy

    Salesforce Embraces Remote Work, Flexible Office Policy

    Salesforce is the latest company to embrace remote work and flexible office policies in the wake of a pandemic that has upended the workplace.

    Brent Hyder, President & Chief People Officer, outlined the company’s strategy, as well as the research that led to it.

    Early in the pandemic, Salesforce started using employee wellbeing surveys to get the pulse of how employees were doing and how they were adapting to the changing circumstances. Those surveys led to immediate changes, including office setup stipends, childcare benefits and extended parental leave.

    The surveys also showed that nearly half of employees only want to go into the office a few times a month, but 80% of employees still want to keep a connection to the office. As a result, the company says employees will fall into three categories once it’s safe to return to the office.

    The first category is Flex. The majority of the company’s staff will continue to work from home, only coming into the office 1-3 days per week.

    The second category is Fully Remote. These employees will work remotely 100% of the time, either because they don’t live near an office or their work does not require office visits.

    Office-based employees will make up the smallest percentage of the company’s workforce, and will be in the office 4-5 days a week if their jobs require it.

    Salesforce also sees the potential to use remote work as a way to unlock access to new fresh talent and help create more equal opportunities.

    This work-from-anywhere model will unlock new growth opportunities that will help us drive greater equality. Our talent strategy is no longer bound by barriers like location, so we can broaden our search beyond traditional city centers and welcome untapped talent from new communities and geographies.

    The company is also redesigning its workspaces to emphasize community and collaboration, as opposed to traditional office cubicles.

    Salesforce’s announcement makes it the latest major company to embrace the workplace transformation currently in progress. Dropbox, Reddit, Twitter, Microsoft, Google, and now Salesforce, are just a few of the companies acknowledging there’s no going back to the status quo post-pandemic.

  • Dropbox Cutting 315 Jobs, 11% of Workforce

    Dropbox Cutting 315 Jobs, 11% of Workforce

    Dropbox has announced it is cutting some 315 jobs, or roughly 11% of its global workforce.

    In an 8K filing, Dropbox announced its plans to reduce its global workforce, citing “the next stage of growth “ as a motivating factor.

    In a email to employees, CEO Drew Houston explained the decision:

    Over the past year, we’ve talked a lot about the importance of running a tight ship and getting the company ready for the next stage of growth. This will require relentless focus on initiatives that align tightly with our strategic priorities, and having the discipline to pull back from those that don’t.

    Unfortunately, this means that we’re reducing the size of some of our teams. I realize this is incredibly hard on the Dropboxers and their families who are impacted, and I take full responsibility for this decision. This is one of the toughest decisions I’ve had to make in my 14 years as CEO.

    To each of you who are affected, I am truly sorry. Please know that this is not a reflection on you. You’ve played an important part in the Dropbox story, and I will always be grateful for everything that you’ve done for this company.

    Dropbox has been an outspoken proponent of a remote workforce, transitioning to a “virtual first” workflow. The company has even released resources aimed at helping other companies do the same.

    It may seem somewhat strange for a virtual first company, especially one whose products and services are widely used and ideally suited to thriving in a pandemic, to be taking this step. At the same time, Steve Jobs was famously a proponent of knowing when to say “no.”

    It appears that principle is one Drew Houston is endorsing, in his efforts to keep Dropbox focused on its core business.

  • 29% of Professionals Will Quit Instead of Returning to Office

    29% of Professionals Will Quit Instead of Returning to Office

    Amid a global pandemic, remote work has become so popular that 29% of professionals will quit rather than return to the office.

    The coronavirus pandemic has forced record numbers of employees to work remotely. In many cases, companies have been surprised by the success of their remote work efforts and the corresponding productivity of their employees. A number of companies, including Twitter, Reddit, Dropbox, Microsoft, Facebook and others have committed to varying degrees of permanent remote work.

    Companies that have yet to permanently embrace telecommuting should take LiveCareer’s latest study to heart.

    At this point, we wanted to roll the dice and ask the respondents if they’d quit their job if not allowed to continue working remotely with their current employer—as many as 29% said, ‘YES.” That’s somewhat in line with Owl Labs’ 2020 report on the state of remote work that claims one in two people won’t return to jobs that don’t offer remote work after COVID-19.

    On top of that, a full 62% of remote staff also agree or strongly agree with the following statement: “In the future, I’ll give preference to employers that offer remote work.”

    These survey results should be a sobering wakeup call to companies insisting on resuming the status quo once the pandemic is over.

  • Internet Companies Launch Initiative In Support of Section 230

    Internet Companies Launch Initiative In Support of Section 230

    Some of the most prominent internet companies have formed the Internet Works coalition to promote Section 230, a key internet law.

    Section 230 of the Communications Decency Act gives companies immunity for content users upload or post on their sites. As a result, companies like Facebook, Twitter and others cannot be held legally liable for an offensive post, picture or the like.

    In recent years Section 230 has come under fire, culminating in President Trump threatening to veto a defense spending bill unless Section 230 is revoked. While President-elect Biden has not weighed in on Section 230 directly, his former top tech advisor has said its time for changes to the law, throwing in question the law’s status even with a change of administration.

    Internet Works, however, is working to help educate lawmakers about the role of the law. Automattic (maker of WordPress), Cloudflare, Dropbox, eBay, Etsy, Glassdoor, GoDaddy, Medium, Nextdoor, Patreon, Pinterest, Reddit, Snap Inc., Tripadvisor, Vimeo and the Wikimedia Foundation are all members of the coalition.

    “These well-known internet companies and nonprofits launched Internet Works to elevate the voice of stakeholders across the digital economy and work with policymakers to preserve the benefits of Section 230, the foundational internet law that enables the United States to lead the world in innovation and robust job growth in the technology sector,” said Josh Ackil, Spokesperson for Internet Works. “Internet Works members rely on CDA 230 to make their platforms safe for users and support free expression. This coalition brings new voices and diverse perspectives to Washington’s current Section 230 debate, which too often focuses on the largest internet platforms.”

    The wide range of companies making up the coalition illustrates the far-reaching impact of Section 230. While many think of social media platforms as the primary beneficiaries of the law, companies like Dropbox also benefit. As a cloud storage provider, should Dropbox be liable for whatever a customer chooses to use that storage for? If Dropbox should be liable, then what measures should they be expected to take to verify the content they host? What privacy protections will customers be able to expect, or not expect, as a result of those measures?

    Whatever happens with Section 230, it’s clear there are significant challenges to addressing the problems of a modern internet.

  • Dropbox Spaces Update Geared At Remote Workers

    Dropbox Spaces Update Geared At Remote Workers

    Dropbox has unveiled an update to Spaces, one aimed at helping remote workers collaborate and remain productive.

    Dropbox Spaces is a service currently in beta that helps small teams work together and stay productive. Dropbox describes the service as “the virtual workspace that brings together teams and projects. Spaces is a new experience from Dropbox, and is designed so small teams can streamline their work, prioritize their day, and stay connected from anywhere.”

    As the pandemic has transformed the workplace, Dropbox has gone all-in on remote work. The company announced it was transitioning to a “virtual first” company, even releasing the Virtual First Toolkit to help other companies do the same.

    Dropbox has introduced Spaces 2, making it even easier for remote teams to work together.

    The new Dropbox Spaces is a virtual workspace that brings teams and projects together. With Spaces, teams have one easy-to-use place where they can collaborate on content, communicate with their team, and coordinate projects from start to finish.

    • Streamline your work. When information is spread across tools and channels, projects are harder to kick off and manage. Spaces makes it easier by bringing together files, cloud content, tasks, comments, and timelines into a single Space for teams.
    • Prioritize your day. Competing priorities make it difficult to work efficiently and finish what needs to get done. With Spaces, you can create tasks for yourself and the team, add project milestones, and manage your schedule so you never miss a deadline.
    • Stay connected to move projects forward. Connecting with people and keeping tabs on work-in-progress is more challenging than ever. With Spaces, you can share project updates, reply to feedback, and feel the human connection of working together from anywhere.

    It’s a safe bet Dropbox will have a big hit on their hands with Spaces, as the company leverages their own “virtual first” experience to help other companies maximize remote productivity.

  • Upwork: Up to 23 Million Americans Relocating Thanks to Remote Work

    Upwork: Up to 23 Million Americans Relocating Thanks to Remote Work

    Upwork has released its “Remote Workers on the Move” report, highlighting the impact the pandemic is having on the American workforce.

    As the pandemic swept the globe, companies the world over sent their employees home to work remotely. Just as the initial restrictions started to ease, the pandemic picked up its pace, forcing companies to extend their work-from-home policies. In some cases, companies such as Dropbox, Reddit, Twitter and Microsoft have made remote work a permanent part of their culture.

    The shift to remote work is having a profound impact on the American workforce, according to Upwork. In particular, remote work could be leading to a sizable migration.

    Anywhere from 14 to 23 million Americans are planning to move as a result of remote work. Combined with those who are moving regardless of remote work, near-term migration rates may be three to four times what they normally are.

    Large cities are the biggest losers in this scenario, with 20.6% of those planning to move leaving a big city. Those planning to move are not just moving further into the suburbs. Some 54.7% of those migrating are planning on moving at least two hours away, farther than typical commuting distance.

    Upwork calls the transition to remote work “the biggest, fastest transformation of the labor market since the World World II mobilization.” The report makes it clear that companies must adapt to what has become a new normal, providing employees with remote work options. In particular, Upwork makes the case that companies are better off allowing full remote work rather than partial options.

    In addition to the impacts to cities, the results of the survey also present an important lesson for businesses on the future of remote work. In order to capture and provide professionals with the full benefits of remote work, businesses must allow full-time remote work. While a partial-remote model, a policy that requires a blend of both remote work and in office work, may have some appeal as a “best of both” choice, it also means forgoing many benefits. A professional cannot move hours and even states away if they still have to go into the office two days a week. Our survey shows that for 41% of people moving out of the area because of remote work, they are going 4 or hours farther away. This is not a weekly commute distance, and is not something workers can do easily with a partial-remote model.

    Likewise, with a partial-remote model businesses forgo one of the biggest benefits of a remote workforce; the ability to hire from a larger talent pool. Businesses cannot hire workers wherever they are if weekly office visits are still required.

  • Reddit Embraces Permanent Remote Work, Unifies Employee Pay

    Reddit Embraces Permanent Remote Work, Unifies Employee Pay

    Reddit has become the latest company to make remote work a permanent option, even going so far as to unify employee pay as an added incentive.

    As COVID-19 cases soar and push back many companies’ plans to return to the office, one after another has begun to permanently adopt remote work options. As early as May, Twitter announced it would allow employees to work from home permanently. Earlier this month, Microsoft announced that employees will be able to work remotely for less than 50% of their schedule, with permanent remote work available with manager approval.

    Dropbox announced one the most sweeping adoptions of remote work, transitioning to what it termed a “virtual first” company. It even went so far as to open source its Virtual First Toolkit in an effort to help other companies make the transition.

    Now Reddit has announced it is embracing remote work permanently, giving employees the right to choose how they want to work.

    “Moving forward, teams and team members will have flexibility to explore where they work: in the office, remotely, or a combination of the two,” reads the company’s blog. “There are some exceptions; we have some roles at Reddit that need to be performed from our offices or specific geographic locations, such as Facilities or IT Support. Ultimately, we empower our leaders and their teams to make those decisions, balancing the needs of the business and employees.”

    In addition, the company is also doing away with its geographic compensation program. In the past, employees who choose to work remotely were paid less than employees working in the company’s offices. Moving forward, all employees’ pay will be based on the same scale.

    “To help drive the idea home (pun intended), we’ve reimagined our approach to compensation in the US,” the blog continues. “To support employees to live where they want to and do their best work, we are eliminating geographic compensation zones in the US. It means that our US compensation will be tied to pay ranges of high-cost areas such as SF and NY, regardless of where employees live. We believe this is the right balance of flexibility and support for employees, recognizing the varied tradeoffs people consider when deciding where to live. Internationally, we have had one pay range per country, and now the US will be consistent with this approach.”

    For those times when employees want or need to be in the office, the company is reimagining the office workspace, with private focus areas, community collaboration and relaxed, coffee shop-style seating. The company hopes this will help employees stay connected with corporate culture and their fellow workmates.

    It’s safe to say Reddit is taking remote work farther than most, and just catapulted itself to the top of the ‘best place to work’ list.

  • Dropbox Starts Migrating to Western Digital SMR HDDs

    Dropbox Starts Migrating to Western Digital SMR HDDs

    Dropbox has begun its migration to Western Digital’s host-managed, shingled magnetic recording (SMR) hard disk drives (HDD).

    Dropbox used to rely on AWS for its infrastructure, before deciding to build out its own. Doing so gives it more flexibility and control. The company has been working with Western Digital to help meet its storage needs, and is among the first companies to use its SMR HDDs.

    SMR is a method of recording data that allows for greater data density, thereby reducing total cost of ownership (TCO). In traditional drives, data is written to the HD platter in non-overlapping tracks. In contrast, SMR writes data in partially overlapping tracks, much like roof shingles partially overlap each other. This allows more data to be written in the same space.

    “We’ve been working with Western Digital for many years, and throughout several phases of our storage platform development,” said Andrew Fong, vice president of engineering, Dropbox. “Online tools and services are more important than ever before, so we need to be able to quickly innovate, expand functionality and scale to help stay competitive. We look forward to deploying these higher capacity 20TB SMR hard drives to further our cost savings and to provide our customers with even more value. Western Digital is an important strategic partner and we look forward to continuously pushing cloud infrastructure boundaries together.”

    Western Digital’s Ulstrastar DC HC650 is the industry’s first 20TB HDDs, prodding an unmatched TCO that no doubt played a major role in Dropbox’s decision.

  • Dropbox CEO: Virtual First Reinvents Work

    Dropbox CEO: Virtual First Reinvents Work

    “We call our approach Virtual First where most focused and solo work happens at home,” says Dropbox CEO Drew Houston. “Then because in-person collaboration is still critical for building teams and relationships and culture we’re turning our offices into collaborative spaces. We call these spaces Dropbox Studios. I feel as a company that we can only live out our mission if we’re on the leading edge of how we work ourselves.”

    “We also hope this Virtual First approach will give us the best of remote and in-person work, balancing flexibility with human connection, and creating a more level playing field for everyone,” notes the Dropbox Team blog. “We’re living through a challenging time. But we believe it brings an opportunity to redesign the way we work for the better.”

    Drew Houston, co-founder and CEO of Dropbox, says that starting today, Dropbox is becoming a Virtual First company. Remote work will be the primary experience for all employees and the day-to-day default for individual work:

    Virtual First Reinvents Work

    I don’t think anyone could have imagined how the entire world went to working from home overnight in the most traumatic and abrupt way possible. We see that the shift to distributed work is going to continue beyond when the lockdown ends. What’s interesting is the vast majority of our employees have said that they don’t want to return to the way things were before. They don’t want to lose the flexibility. They don’t want to go back to commuting. We’ve seen this with a lot of companies.

    We saw this as a unique opportunity to reinvent how we work and rethink this completely. It’s a little different from some of the other approaches. We thought about how do we combine the best elements of the remote and in-person experience. We call our approach Virtual First where most focused and solo work happens at home. Then because in-person collaboration is still critical for building teams and relationships and culture we’re turning our offices into collaborative spaces. We call these spaces Dropbox Studios. This is better than going fully remote or just sort of letting people figure it out for themselves.

    Fully remote cuts out the in-person experience which we think is critical to work. In a lot of the hybrid models which are saying work from home whenever you want to, we think risks the worst of both worlds situation where you don’t get the sense of community in an office and you don’t get the same level of flexibility.

    Shift To Distributed Work Is Massive Opportunity

    It’s a transition. Over time we’re not going to need as much physical space. That’s part of the explicit design here. Sure, there are some efficiencies on costs that result from that or result from being able to hire in lower-cost locations or allowing employees to live in lower-cost locations. But you need to solve for more than just costs. The primary factor for us is that the vast majority of our team wanted to preserve a lot of the benefits they were getting from working from home.

    There are a lot of issues with remote work but most importantly our customers and all the world have shifted to working in a distributed way. We see this as massively increasing our opportunity because there are all of these pain points and ways that we can improve the remote working experience. I feel as a company that we can only do that and we can only live out our mission if we’re on the leading edge of how we work ourselves.

    Dropbox CEO Drew Houston: Virtual First Reinvents Work
  • Dropbox Transitions to ‘Virtual First’ Workflow

    Dropbox Transitions to ‘Virtual First’ Workflow

    Dropbox has become the latest company to embrace a new normal, announcing it has become a “virtual first” company.

    Since the pandemic forced organizations to adopt remote workflows, many companies were surprised to discover how well employees adapted to changing circumstances. As a result, numerous companies have announced plans to make remote work a permanent part of the corporate routine.

    Dropbox is the latest to announce permanent changes as a result of the pandemic:

    Starting today, Dropbox is becoming a Virtual First company. Remote work (outside an office) will be the primary experience for all employees and the day-to-day default for individual work.

    As part of this strategy, Dropbox is also reevaluating standard workdays:

    Next, we’re embracing what we call “non-linear workdays.” We’re setting core collaboration hours with overlap between time zones, and encouraging employees to design their own schedules beyond that. As our workforce grows more distributed, this will help balance collaboration with needs for individual focus. We want to prioritize impact and results instead of hours worked.

    Dropbox acknowledges there are challenges to a virtual first policy, and is working to address them with the release of Virtual First Toolkit, which it has open-sourced for other companies to make use of.

  • Dropbox CEO: Shift To Distributed Work Is Transformative

    Dropbox CEO: Shift To Distributed Work Is Transformative

    “We see the shift to distributed work as transformative as the shift to cloud or mobile,” says Dropbox CEO Drew Houston. “Our product is made for distributed work. Our customers have turned to Dropbox for flexibility with work since the beginning and post-COVID we’ve seen an uptick in demand. I see it making our opportunity a lot bigger. We’re in the first inning of this shift.”

    Drew Houston, founder and CEO of Dropbox, discusses how the shift to distributed work is as transformative as the shift to cloud or mobile:

    Shift To Distributed Work As Transformative As Shift To Cloud

    Our product is made for distributed work. Our customers have turned to Dropbox for flexibility with work since the beginning and post-COVID we’ve seen an uptick in demand. Most importantly, in the long run, we see the shift to distributed work as transformative as the shift to cloud or mobile. I see it making our opportunity a lot bigger. We’re in the first inning of this shift. None of the tools we’re using were really purpose-built for this environment and that’s what we’re focusing on. 

    That shift to working from home happened in the most dramatic and abrupt way possible. No one designed it. So back in March, we asked ourselves what if we made the work from home experience really great? What new tools and technology would you design for this world? We completely reoriented our product roadmap around the opportunity. That’s really what we’re focused on. I’m really excited about some of the launches we have for our second half.

    Dropbox Customers Tend To Employ Knowledge Workers

    We certainly have customers of all sizes including a lot of small businesses. Clearly, we’re all keeping an eye on the macro environment. It’s a challenging environment, but in general, Dropbox customers tend to be businesses that employ knowledge workers that can work from home and so they’re relatively less disrupted. Dropbox is often essential to their business operations as opposed to discretionary because all businesses need to collaborate around content. We’re keeping a watch on all the trends but we’ve seen a lot of health and stability in the business.

    We had a great quarter and we’re profitable. We had a bunch of great launches and we’re helping a lot of our customers with the shift to distributed work. These are the things we focused on. I fundamentally believe if you build great products and make your customers really happy your stock price will take care of itself in the long run.

    Dropbox CEO Drew Houston: Shift To Distributed Work Is Transformative