WebProNews

Tag: Direct Answers

  • Video Explains Why Your Site Can Benefit From Google Direct Answers

    Video Explains Why Your Site Can Benefit From Google Direct Answers

    Webmasters have been concerned for years about the rich answers/direct answers that Google shows at the top of search results. These are the times when Google provides information directly on the search results page as opposed to sending you to another site.

    The fear is that if Google is giving users the info right there on the results page, they’ll have no reason to click over to your site. Given that this info oftentimes comes from third-party websites, some consider this to be Google scraping said sites – a practice Google of course looks down on when determining which third-party sites to show in its regular results.

    Either way, Google has shown more and more of these types of results over the years. In October, Stone Temple Consulting released some research finding that rich answers appeared in 22.6% of results pages in December 2014, growing to 31.2% in July. That number has likely risen more since then.

    This week, Stone Temple released an interesting video discussing why these types of results can actually drive traffic to your site rather than suppress it.

    You can read the transcript here if you don’t feel like sitting through the video.

  • Google Rich Answers Increasing, Can You Take Advantage?

    Google Rich Answers Increasing, Can You Take Advantage?

    Earlier this year, Stone Temple Consulting released a study looking at Google’s rich answers in search. These are the results that appear on search results pages giving the user a direct answer on the page, reducing the likelihood that they’ll need to click through to a third-party site.

    Do you think rich answers are making Google better? Let us know in the comments.

    The results often appear at the top of the page, but not always. The study highlights several types of rich answers, including the “knowledge boxes,” carousel results, and rich snippet results.

    The firm has now updated the research after finding significant growth in how often Google displays these.

    This type of search result has long made some webmasters uneasy because the more Google displays these, the less people will have to find what they’re looking for on other websites, which one would assume means less referrals. Google, of course, takes the position that it puts the users above websites, so this isn’t really something the company appears to be all that concerned about. Google’s job is to give users what they’re looking for as quickly as possible, and this is one way it can do that.

    Google has been criticized for “scraping” this content from websites for years, but it’s clear that the practice is showing now signs of slowing down.

    The initial study looked at over 855,000 queries to see how many returned a rich answer box. Based on the new findings, the growth in this type of results has been about 9% since February.

    “From an apples to apples perspective, the numbers grew from 22% in February to 31% now, so the growth was substantial,” a spokesperson for Stone Temple tells WebProNews.

    They look at growth in various types of rich answers including simple ones (with no titles or pictures), those with titles, and those with no attribution whatsoever. It’s that third group that saw the largest growth (32.5%) and could make webmasters the most uneasy.

    The study points to this as growth in Google’s own raw knowledge, which includes things like public domain information and data licensed by Google, such as song lyrics, which is actually an area where third-party sites have suffered.

    The study also examines results with sliders, tabs, tables, charts, images, and forms. All of these types saw growth. Results with maps and results with list ellipses actually declined.

    The study includes some interesting case studies on specific sites whose information was used in rich answers. It also gets into tests performed by Stone Temple, which led to them getting their site included in these results.

    “A lot of the times when you see these rich answer results in the SERPs, you see very high authority sites like Wikipedia,” says Stone Temple’s Eric Enge in the study. “That leads many to believe that the Google algo for generating rich answers is based on authority. However, we took a close look at the authority of all the domains used in the rich answers in our data set.”

    “Not only are 54% of the domains used Moz Domain Authority (‘DA’) of 60 or less, you can actually see some sites with a DA less than 20 used by Google,” he adds. “So low DA is not a deal killer for having your site used by Google to generate a rich answer. Note, when Google extracts a rich answer from a third party web site, they refer to this as a ‘featured snippet.’”

    Despite the fact that these answers may drive down referrals to third-party sites, it’s still most likely going to benefit you to be there for visibility’s sake. They do include links and it’s obviously going to be better to be featured in this manner than appearing down among the rest of the results that probably aren’t even being looked at in most cases.

    In fact, case studies presented in Stone Temple’s report point to increased traffic from rich answer appearances. Still, you have to wonder if the top result would get just as much traffic or more if there were no rich answer at all.

    As mentioned, Stone Temple managed to successfully appear in some rich answers as a result of some testing. Based on this, they advise sites to follow four steps: Identify a simple question; Provide a direct answer; Offer value added info; Make it easy for users (and Google to find).

    They actually did this by creating videos that answered specific questions (but also covered “quite a bit more”), published them with full transcripts, made sure clear responses (for users and for Google) to the questions were provided, and shared links to the pages on Google+ and submitted them to Search Console. Two out of five of the pages they tried showed in just three days.

    So it can be done. Take a look at the study for much more detail on all these findings.

    Do you have content that appears in Google’s rich answers? Do you see these results as a threat or as helpful? Share your thoughts in the comments.

    Image via Stone Temple Consulting

  • Site Takes Google Pounding, Reduces Staff

    Site Takes Google Pounding, Reduces Staff

    Google updates can have devastating effects on websites that depend on traffic from the search engine to thrive. It’s become clear over the years that it’s not wise to depend on Google or any other one source of traffic, because that source can go away in the blink of an eye, and then you’re stuck with some major problems. We’ve seen it happen time and time again, particularly since Google first launched the Panda update four years ago.

    Businesses have to find ways to Google proof (not to mention Facebook proof) their sites if they want to survive in the long run. Tell us and other readers about some steps you’ve taken to do so.

    It’s not only algorithm updates that can potentially impede the flow of traffic. As you know, Google has been providing more and more content directly on its search results pages, reducing the need for users to click over to third-party websites.

    As reported in December, Google seemingly killed a whole category of websites in one fell swoop when it started showing lyrics to songs in search results, preventing users from having to click through to lyrics sites to obtain the words they’re looking for. While Google doesn’t do this on every song lyric query, it does for many, and I’d assume the number will only grow.

    Not only is Google showing lyrics on the search results pages, on some of them, it’s only showing part of the lyrics, and putting a link to Google Play where users can click to see the rest on Google’s own site.

    Last month, it was no surprise to see that lyrics sites had in fact been drastically hurt in search visibility. SearchMetrics put out a list of the top “falling stars” of 2014 in terms of search visibility, and various lyrics sites made the list. LyricsMode and Sing365 each fell 60%. LyricsFreak dropped 59%. MetroLyrics dropped 12%. Last.fm, which links to MetroLyrics for song lyrics saw a decline of 18%. The star that fell the hardest, however (outside of a couple sites that registered big drops from redirects), was eLyrics.net, which saw a 92% drop. To recap, here’s the full list:

    Domain Loss in % Category
    guardian.co.uk -100 *Redirected
    mayoclinic.com -97 *Redirected
    elyrics.net -92 Enc/Dict/Lyrics
    patch.com -72 Web Portal
    lyricsmode.com -60 Enc/Dict/Lyrics
    sing365.com -60 Enc/Dict/Lyrics
    lyricsfreak.com -59 Enc/Dict/Lyrics
    tvtropes.org -59 News/Video
    discovery.com -59 News/Video
    starpulse.com -57 News/Video
    thefreedictionary.com -54 Enc/Dict/Lyrics
    topix.com -49 Social/Portal
    thesaurus.com -48 Enc/Dict/Lyrics
    nndb.com -45 Info
    netflix.com -45 News/Video
    myspace.com -40 Social/Portal
    aol.com -39 Internet/Computer/Tech
    flickr.com -39 Social/Portal
    chicagotribune.com -37 News/Video
    nbcnews.com -36 News/Video
    funnyordie.com -35 Social/Portal
    answers.com -35 Q&A/Expert
    examiner.com -35 News/Video
    alexa.com -34 Info
    simplyrecipes.com -32 Social/Portal
    tumblr.com -31 Social/Portal
    ask.com -30 Internet/Computer/Tech
    askmen.com -28 Blog
    indeed.com -27 Classif
    zap2it.com -27 News/Video
    zazzle.com -27 Retail
    expedia.com -27 Travel
    moviefone.com -26 News/Video
    blogspot.com -26 Blog
    foxnews.com -24 News/Video
    dailymotion.com -23 News/Video
    photobucket.com -23 Social/Portal
    toptenreviews.com -22 Price/Classif
    wikitravel.org -22 Travel
    food.com -21 Cooking
    msn.com -21 News/Video
    howstuffworks.com -21 Q&A/Expert
    mashable.com -21 Blog
    enchantedlearning.com -21 Q&A/Expert
    cbsnews.com -21 News/Video
    usatoday.com -20 News/Video
    latimes.com -20 News/Video
    nba.com -18 Info
    last.fm -18 Social/Portal
    rapgenius.com -17 *Redirected
    gethuman.com -16 Info
    crunchbase.com -16 Info
    nydailynews.com -15 News/Video
    nytimes.com -15 News/Video
    city-data.com -14 Adress
    cnn.com -13 News/Video
    huffingtonpost.com -13 News/Video
    nationalgeographic.com -12 News/Video
    whitepages.com -12 Adress
    metrolyrics.com -12 Enc/Dict/Lyrics
    medicalnewstoday.com -11 Med
    retailmenot.com -11 Price/Classif
    perezhilton.com -10 Blog

    eLyrics.net confirmed the drop as reported by SearchMetrics to WebProNews, calling it “unfortunately true.”

    Interestingly enough, the site does not attribute the drop in traffic specifically to Google showing lyrics on its search results pages, but rather to both Panda and Penguin.

    eLyrics says it has not seen any drop off from other search engines, and that they’re “pretty much the same”.

    Asked if the site will be able to survive without search traffic, eLyrics said, “I doubt that, but we are pushing hard to stay online.”

    Asked if it has other significant sources of traffic, the site says it has very little direct traffic and social shares. Still, it says it’s not going to change anything just because of Google’s changes, but will “try to operate as usual.”

    We’ve seen Google changes lead to websites shutting down and businesses laying off staff in the past. Asked if the site has any employees, and if the change will affect that, eLyrics said it has already decreased its number of staff.

    We reached out to other lyrics sites from SearchMetrics’ list, but eLyrics was the only one we received comment from. While I’m not at all surprised to hear that eLyrics was impacted by Panda and/or Penguin (it wouldn’t be the first time such a site was impacted), I am somewhat surprised to hear that Google’s addition of lyrics on search results pages hasn’t contributed. Perhaps that just came too late to matter.

    Either way, other site should use this as the latest example in the ongoing lesson about not depending solely on Google for visitors. Build your audience through other channels, and diversify your traffic as much as possible. You will never be guaranteed ongoing success through any single path.

    What advice would you give to a site like eLyrics? Share in the comments.

    Images via eLyrics, Google

  • ‘NCAA Bracket’ Google Search Returns Bracket On Results Page

    Google has a new March Madness feature for basketball fans. When you search “NCAA Bracket” in Google, the search engine will return a bracket on the actual page, so you can see where all the teams are at in the tournament.

    Google’s Dan Vanderkam announced the feature in a tweet (via Search Engine Land):

    Here’s what it looks like:

    NCAA Bracket

    Google has offered March Madness tools in the past. Here’s what they did last year. And the year before that.

  • Google Makes More Changes To How It Displays “Answers”

    Google released its big list of 65 changes it made during the months of August and September, and once again, quite a few of them had to do with “answers”. These are the the results Google delivers that don’t take you to another site.

    Last time Google released a big list, we looked at how Google is getting better at not having to send users to other sites. This would all be an extension of that. Here are the answers-related changes from the new list:

    • #83818. [project “Answers”] This change improved display of the movie showtimes feature.
    • #83819. [project “Answers”] We improved display of the MLB search feature.
    • #83820. [project “Answers”] This change improved display of the finance search feature.
    • #83459. [project “Alternative Search Methods”] We added support for answers about new stock exchanges for voice queries.
    • #83659. [project “Answers”] We made improvements to display of the local time search feature.
    • #84063. [project “Answers”] We added better understanding of natural language searches for the calculator feature, focused on currencies and arithmetic.
    • #83821. [project “Answers”] We introduced better natural language parsing for display of the conversions search feature.
    • #84083. [project “Answers”] This change improved the display of the movie showtimes search feature.
    • gresshoppe. [project “Answers”] We updated the display of the flight search feature for searches without a specified destination.
    • #84068. [project “Answers”] We improved the display of the currency conversion search feature.
    • #83391. [project “Answers”] This change internationalized and improved the precision of the symptoms search feature.

    It’s probably worth noting that 10 out of 11 of those changes took place in August, so perhaps Google’s focus has shifted away from this area a little for the time being.

  • Google Lets You Watch Movie Trailers From SERPs

    Google announced via Google+ update today that it has added a “Trailer” button for movie search results, which let you watch a trailer from YouTube without having to leave the search results.

    Here’s the post:

    Google

    Finding the perfect movie for your next excursion to the theater just got easier, thanks to an improvement that enables you to watch trailers directly from the search results page. For example, if you want to check out all of the movies available in your area, you can search [showtimes nyc] on google.com in English, click the Trailer button next to a listed movie, and the official trailer on YouTube will pop up. If that movie's not your cup of tea, you can click the X in the right-hand corner and watch the other trailers available. The Trailer button is also available if you're searching for a specific movie—say, [finding nemo 3d]. 

    #searchtips#googlesearch

    When you click the button, it blacks out the screen and serves you a YouTube video with a movie description. The look is very similar to when you look at a photo on Google+:

    Movie Trailer from Google Results

    This is just the latest example of Google finding more ways to keep you on Google, without having to send you to a third party site (although in this case, Google also owns the third party).

  • Google Gets Better At Not Having To Send Users To Other Sites

    Google went longer than usual without sharing its normally monthly lists of algorithm changes and “search quality highlights,” but finally, at the end of last week, the company put up one giant list covering changes it made in June and July. In all, there were 86 changes (not counting the ones Google blogged about separately), and we’ve been analyzing them since.

    As usual, “quality” continues to be a major focus for Google, but I see three major themes in Google’s latest batch of changes, that give us an idea of what Google has really been focusing on: natural language understanding, quick answers and a decreased dependence on keywords. Really, these all go together hand in hand. All in all, this means Google is giving users less reasons to click through to other sites and reducing the value of keyword-driven search engine optimization, which could make things more difficult for your SEO strategy.

    Is Google moving in the right direction? Let us know what you think in the comments.

    Getting Better At Natural Language

    Make no mistake. Google is getting better at understanding natural language, and this summer, Google has made a lot of changes (improvements, according to Google) in supporting and detecting it. There were ten items on the big list directly related to natural language, and others a little more indirectly related.

    Google has improved support and/or detection for natural language for its dictionary feature, its time feature, its movie showtimes feature, its currency conversion feature, its flight status feature, its unit conversion feature, its sunrise/sunset feature, and its baseball scores/schedules feature. It’s now better at answering questions like: “What time is it in India?” or “What is $500 in Euros?” or “What is 5 miles in kilometers?”

    Decreased Dependence on Keywords

    Directly related to natural language, are Google’s improvements in how it treats synonyms of words. Five additional changes from the list had to do with synonyms specifically. Google says it has improved the use of query synonyms in ranking.

    “Now we’re less likely to show documents where the synonym has a different meaning than the original search term,” the company said.

    Google says it has also improved synonyms inside concepts, improved efficiency by not computing synonyms in certain cases, changed how its using synonyms to better generate accurate titles for web results, and updated its synonym systems to make it less likely it will return adult content when users aren’t looking for it.

    The point is that Google is further distancing itself from having to rely on keywords to give you relevant results. This has been a key goal of Google’s throughout the years, and is why Google is so proud of its Knowledge Graph offering.

    It’s worth noting, however, that as Google understands natural language more and more, it is able to give you the information you seek more and more, meaning you’ll have less of a reason to click through to a third-party site. That scares some webmasters, who rely on Google for traffic.

    If you peruse the list of natural language-related changes, you’ll see that they’re all related to features where Google gives you direct (or quick) answers right from the search results page.

    Giving Users The Answers

    That brings us to the next major theme of Google’s recent changes: Answers. A whopping 23 of the changes from the list were related to Google’s project “Answers,” which consists of these types of results. If Google is giving users the answers they are seeking without making users take an extra step (of clicking through to another site), it’s doing its job right, as far as the user is concerned. Users just want to find info, and the quicker the better.

    On the webmasters’ side of things, it’s a little more complicated than that, however. The better Google gets at this, and the more topics Google can cover with these answers, the more sites will potentially lose Google traffic.

    Then There are Acquisitions

    Of course, Google isn’t only facilitating this kind of thing with algorithm updates, but also with acquisitions. Google now has a wealth of restaurant reviews, courtesy of its acquisition of Zagat, for example. Now, Google is adding Frommer’s to the acquisition pile. Frommer’s is a travel guide brand, which gives Google a lot more travel content.

    Some are saying this will cause antitrust issues for Google, and the company was certainly scrutinized plenty the last time it made a major travel-related acquisition in ITA Software. Ultimately, that acquisition was approved, as was the Zagat acquisition. Still, Google has been met with considerably more antitrust scrutiny since then (now there’s a new probe in India).

    All of this stuff, combined with the Knowledge Graph, Search Plus Your World (Google’s largely Google+-based personalization features), and now Gmail in search results (only in limited trial at this point) points to more of user’s time spent on Google’s products, and less on third-parties’. It also means it’s going to get harder to get into Google’s traditional, organic search results for many types of queries.

    As a user, do you want to see Google give you less reasons to click through to other sites? As a webmaster or business owner, are you concerned? What impact will this have on your SEO strategy? Let us know in the comments.

    For more coverage of Google’s latest list of changes, read:

    Google Algorithm Changes For June, July Finally Released

    Here’s What Google Has Been Doing For Quality (And Panda) For The Past Two Months

    Google Reveals More Mobile Search Improvements

    10 Natural Language Search Improvements Google Has Recently Made

    Google Moves Further Away From Keyword Dependence

    23 Recent Changes Google Made To Give You Better Quick Answers

    Google Reveals Some Recent Changes To How It Ranks Results

  • 23 Recent Changes Google Made To Give You Better Quick Answers

    On Friday, Google released a list of 86 changes it made to its search engine over June and July. Some of them were directly related to quality, some related to ranking, some related to mobile, some related to how it understands natural language, and others show a decreased dependency on keywords from Google’s algorithms.

    Many of the changes are related to the direct answer-style results Google provides for some types of queries. Each change on the list is accompanied by a related project, and the project codenamed “Answers,” was the subject of 23 of the entries.

    Here’s what they did:

    1. Google added a live result showing schedule and scores of the EURO 2012 games (European championship of national soccer teams).

    2. Google improved its dictionary search feature, adding support for more natural language searches.

    3. Google made changes to its calculator feature to improve recognition of queries containing “and,” such as [4 times 3 and a h half]. Really, this is about natural language too.

    4. Google made an unspecified improvement for showing the sunrise and sunset times feature.

    5. Google added live results for NASCAR, MotoGP and IndyCar, in addition to the Forumula1 results, which were already available.

    6. Google improved natural language detection for the time feature, so it can better understand queries like, “What time is it in India?”

    7. Google made changes to the movie showtimes feature on mobile, improving recognition of natural language queries, as well as overall coverage.

    8. Google made other improvements to the calculator feature on mobile to improve how it handles queries that contain both words and numbers (like: 4 times 3 divided by 2).

    9. Google enabled natural language detection for currency conversion to better understand queries like “What is $500 in Euros?”

    10. Google enabled natural language detection for the flight status feature to better understand queries about flight arrival times and status.

    11. Google improved the triggering for the “when is” feature, and the understanding of queries like like “When is Mother’s Day?”

    12. Google made changes to the display of the weather feature.

    13. Google improved natural language detection for the unit conversion feature, so it an better understand queries like “What is 5 miles in kilometers?”

    14. Google changed the display of the finance feature for voice search queries on mobile.

    15. Google improved natural language processing for the dictionary search feature.

    16. Google changed the display of the weather search feature, so you can ask things like [weather in california] or [is it hot in italy].

    17. Google improved natural language detection for the sunrise/sunset feature.

    18. Google improved its detection of queries about weather.

    19. Google changed the display of the local time search feature.

    20. Google improved natural language detection to better understand queries about baseball and return the latest baseball info about MLB, like schedules and the latest scores.

    21. Google changed the display of local business info in certain, but unspecified mobile use cases. Google says it highlights info relevant to the search (like phone numbers, hours, etc.)

    22. Google improved its understanding of calculator-seeking queries.

    Those were all in June.There was only one entry related to “Answers” in the July list:

    23. Google made it so you could search, and find “rich, detailed” info about the latest schedule, medal counts, events and record-breaking moments for the Olympics.

    Of course, these lists leave out things Google otherwise blogged about, such as Flight Search in Canada and the interactive weather visualization for tablets.

    Also, just last week, Google made additional improvements to quick answers and the Knowledge Graph.

  • Google Announces Improvements To Mobile Quick Answer Results

    Google announced today that it is adding some improvements to some of the quick answers-style search results it gives users, across a variety of subject areas.

    “Today when you search on mobile or tablet, you’ll see some more improvements in the way we provide these quick answers, including better understanding what information you need and surfacing the most relevant information for you,” says Google User Experience Designer Jeromy Henry. “For example, in our flight status quick answer, we’ve included a flight progress indicator and increased the size of arrival and departure times so you can quickly see when your loved ones will be landing.”

    Google Richer Answers

    “Other quick answer features we’re updating on mobile and tablet cover finance, currency conversion, unit conversion, dictionary definitions, local time lookup, and holiday and sunrise times,” adds Henry. “In all these quick answers we’ve simplified the experience so you can focus on the answer you were looking for. For example, for unit conversions the answer is displayed prominently for a question like [how many miles are 42 kilometers]. If you’d like to convert another unit of measure like [how many yards in a mile], you can simply tap the card and see the full unit converter right there.”

    Richer conversion results

    Google says the changes are rolling out to Google.com in English on mobile and tablets.

    Google announced the changes on its Inside Search blog – the first announcement here since the addition of handwriting as a search option for mobile. Typically, Google posts monthly lists of search algorithm changes to the blog, but has so far not posted any such list for the past two months.