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Tag: Carrie Tharp

  • Google Cloud Scores Rite Aid and Wayfair as Customers

    Google Cloud Scores Rite Aid and Wayfair as Customers

    Google Cloud has scored two major wins in the cloud war, with Rite and Wayfair choosing the number three cloud provider.

    Google is working hard to expand its cloud market share and is a popular choice among developers and companies wanting a hybrid cloud option. Interestingly, Wayfair chose Google in an effort to move away from a hybrid deployment to a unified cloud strategy.

    “Google Cloud is a key part of our innovation strategy to adapt and thrive in a landscape that shifts as quickly as consumer preferences do,” said Fiona Tan, chief technology officer, Wayfair. “The complete migration of our data center operations to Google Cloud is an essential part of ensuring Wayfair’s long-term competitiveness and resilience. With this partnership, we’re better able to handle sudden traffic, empower our engineers with more autonomy, and use AI and ML to create a better shopping experience for our customers.”

    In the case of Rite Aid, the drug store chain is turning to Google Cloud in an effort to modernize its operations. The company will be moving key applications to Google Cloud’s Anthos. Anthos provides a managed platform for application deployment. The platform will allow all of Rite Aid’s roughly 2,350 locations to have on-site cloud capabilities.

    “The power of pharmacies, and the important role pharmacists play in the health of their communities, greatly expanded during COVID. Realizing that potential means making strategic investments in technology that can truly help our customers and maximize the capabilities of our pharmacists,” said Justin Mennen, executive vice president and chief digital and technology officer at Rite Aid. “Google Cloud’s solutions are uniquely positioned to run at each pharmacy location to allow our store teams to help our customers to achieve whole health for life.”

    According to Google’s Carrie Tharp, VP of Retail and Consumer Solutions, both companies will benefit from Google Cloud’s analytics, machine learning, and AI solutions:

    Rite Aid’s pharmacists and Wayfair’s software developers benefit from the ways Google Cloud’s data analytics, AI, and machine-learning (ML) technologies can maximize their time and talents. And, as we emerge from the crisis phase of COVID-19, retailers across the industry are employing the hard-won lessons from that tumultuous period to new challenges of limited staffing, unreliable supply chains, and sustaining growth.

  • Google Cloud Retail Search to Address $300 Billion E-Commerce Search Abandonment

    Google Cloud Retail Search to Address $300 Billion E-Commerce Search Abandonment

    Google is trying to help the e-commerce industry address a $300 billion abandonment issue with Google Cloud Retail Search.

    According to Inc. search abandonment — where a user searches for a product but doesn’t click through to the results — costs the e-commerce industry a whopping $300 billion a year. Google is working to address that with its new tool, which has been in private preview, but is now available to all.

    “Search abandonment is a costly industry-wide issue, but for startup founders and small business owners, it can be devastating,” Carrie Tharp, Google Cloud’s vice president of retail and consumer, told Inc. “With Retail Search, we’re able to help convert site traffic to sales and keep startups and small businesses from leaving money on the table.”

    The tool brings the power of Google Search to a company’s own sites.

    Retailers now have the ability to provide Google-quality search and recommendations on their own digital properties, helping to increase conversions and reduce search abandonment. 

    Cloud Retail Search should help Google as it continues to fight for cloud market share against its larger rivals, AWS and Microsoft Azure.