Zoom has experienced meteoric growth as a result of the pandemic, but it isn’t resting on its laurels as it plans to take on Microsoft and Google.
Prior to the pandemic, Zoom was primarily an enterprise service, but its popularity has broadened significantly. Now the platform is used, not only for business and enterprise, but for remote schooling, religious services and socialization.
The company is planning to capitalize on its success, moving into areas traditionally dominated by Microsoft and Google. According to The Information, Zoom is planning to launch email and calendar services. This would the put the company in direction competition with Microsoft Outlook, as well as Google Workspace.
Zoom is expected to make the email service available to some customers as soon as next year, although there is less information on the calendar service. The company has also been hiring for positions involving integration with third-party services, such as Dropbox and Asana.
Should The Information’s sources be correct, this would represent a significant move for Zoom and would likely be a big win, especially if the company can offer a well-integrated, comprehensive experience.