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Tag: bing shopping

  • Bing Shopping Launches in the UK

    Bing Shopping Launches in the UK

    Bing Shopping campaigns have been available in the U.S. since last summer (after a months-long beta period earlier last year). Bing Shopping has now launched in the UK as the latest addition to the Bing product suite in the region.

    According to the company, 80% of shoppers research products online before they decide to buy, and Bing Shopping aims to help merchants manage and organize product ads to accommodate them.

    “Bing Shopping is a simple way to organise, manage, bid, and report on product ads,” says Simone Schuurer. “We’ve created Bing Shopping to provide marketers with greater control over campaigns and a higher degree of granularity, offering the ability to delve into the analysis of budget, spend and resultant engagement.”

    “Recent research suggests that search is now the number one in-store companion for shoppers, so for advertisers targeting at this optimal moment, it is crucial to monitor and manage the impact of these targeted campaigns,” she ads. “This is where Bing Shopping helps to generate actionable and real-time insight into campaign performance, allowing managers the opportunity to continuously review their data.”

    Bing points to a study from GE Capital and one from the Consumer Electronics Association looking at consumer shopping habits to encourage advertisers to take advantage of Bing Shopping. Information on getting started for those in the UK is available here.

    Image via Bing

  • Here’s Bing’s Mother’s Day Guide For Marketers

    Here’s Bing’s Mother’s Day Guide For Marketers

    Bing is sharing some Mother’s Day search insights to help advertisers better plan for the holiday, which will be here in just over three weeks, meaning shopping time is from now and until then.

    According to Microsoft’s search team, Mother’s Day mobile searches grew by more than a third from 2014 to 2015. Mother’s Day searches begin in April, but users are most active seven days before the holiday.

    The top searches, according to Bing, are for generic “gifts” (43%), flowers (31%), jewelry (13%), cards (7%), and chocolate or other foods (6%).

    Product ads via Bing Shopping campaigns saw “across the board increases” the week of Mothers Day with jewelry showing the biggest percentage gains.

    “Insights gained from Bing Ads give advertisers the tools they need to decide when to increase the intensity of their Mother’s Day campaigns and across which devices,” said Bing Global Marketing Manager Frances Donegan-Ryan. “This helps ensure to ensure their campaigns are having the most impact while delivering the best value.”

    “Data from Bing Ads also help shed light on some of the differences between Bing and Google audiences ­– including the fact Bing users are more likely to have spent money on jewelry, greeting cards or flowers in the last six months,” a spokesperson for Bing tells us. “This data is essential for advertisers looking to optimize their approach to a Bing Ads campaign over a one-size-fits-all approach.”

    Bing Network’s market share is at close to a third in the U.S. Here’s a a Slideshare presentation Bing is sharing with additional Mother’s Day findings.

  • Bing Shopping Is Now A Thing Of The Past

    Bing Shopping Is Now A Thing Of The Past

    If you try to go to Bing Shopping at Bing.com/shopping, you’ll now be redirected to the Bing homepage. Microsoft has officially pulled the plug on the service.

    Back in August, Bing announced the launch of a new product search experience, utilizing tens of millions of products, along with machine learning, to show products on the main results page, rather than making users go to a dedicated Shopping page.

    Bing said users would continue to see the Bing Shopping destination during the transition, but the transition now appears to be over.

    The new format looks vaguely similar to Google’s Knowledge Carousel.

    New bing shopping experience

    [h/t: Barry Schwartz]

  • Google Shopping Incites 2nd Amendment Row by Removing Guns from Search

    Google announced back in May that Google Product Search will be replaced by Google Shopping, meaning a number of changes would be on the horizon for Google’s dedicated corner for online merchants. However, Google recently sent a letter to merchants of firearms and weapons that have listings on Google Shopping telling them that the sale of weapons will not be permitted through Google. “We do not allow the promotion or sale of weapons and any related products such as ammunitions or accessory kits on Google Shopping,” the Google Shopping Team wrote. “In order to comply with our new policies, please remove any weapon-related products from your data feed and then re-submit your feed in the Merchant Center.”

    Do you feel that Google is entitled to make these sorts of decisions and prohibit the sale of certain items on Google Shopping? Who should dictate what’s acceptable and unacceptable to sell on the site? Tell us what you think in the comments.

    Naturally, proponents of the 2nd Amendment are up in arms (hah) about Google’s decision to limit or prohibit the sale of firearms through its Shopping site. A petition has been posted on change.com that implores Google to “not interfere with our 2nd amendment rights…” and so far has collected over 300 signatures.

    In light of Google’s announcement, searching for weapon-related terms on Google Shopping reflects this policy as you will no longer get any results from most of those searches.

    For example, a search for “bullets”:

    Google Shopping Bullets

    Or “ammo”:

    Google Shopping Ammo

    While specific terms related to firearms produce exactly zero results, strangely, a generic search of “guns” gave me millions of results (and these were pretty serious guns, too):

    Google Shopping Guns

    Additionally, I received some more shopping results when I searched for knives, arrows, crossbows, grenades (that do simulated explosions) (which actually included grenade launchers in the results, as well!), and uzi. Even searching for the plainly generic “weapons” gave me a few gun sights and at least one gun. So it doesn’t look like Google has exactly put a wholesale ban on the sale of firearms or firearm-related accessories (or other explosive stuff) – at least for now. Who knows if these results will get cleaned up so as to not offer any sorts of weaponry as the full implementation of Google Shopping takes place this fall, or if merchants’ weapon wares will be forcibly removed by Google should the sellers not comply.

    As an aside, Google’s limitation on what kind of weapons you can buy isn’t limited to things you shoot. A search for non-lethal weapons like “stun gun” returned zero results, which makes this all the more confusing. To see the full list of what weapons are prohibited from promotion and which are acceptable, take a look at Google’s Advertising Policies, which are allegedly the guidelines being used for Google Shopping now.

    While gun enthusiasts will, and perhaps logically so, take umbrage to Google’s removal of all weaponry listings on Google Shopping, Google isn’t really beholden to any consumer expectations. It’s a corporate business that makes whatever decisions it wants and we the consumers are simply using it by choice. Google is no more required to allow a space for merchants of bullets or shotguns to sell their products on Google Shopping than is a flea market required to allow anybody to set up a table and sell baseball cards if those flea market owners (for whatever reason) don’t agree with the values of baseball. If the private market you’re trying to use to promote your business doesn’t like you, you have little choice but go somewhere else.

    More, Google isn’t prohibiting the search listings of weapons; this only (so far as I know) applies to Google Shopping. It’s still just as easy to go to google.com and search for “9mm ammo” and – presto – find many listings of websites that are selling this particular ammunition.

    However, I anticipate that not being able to search and purchase weapons on Google Search will affect merchants more than consumers. This will relegate sellers to compete among general Google search rankings instead of being able to minimize the field of competition at Google Shopping. As Google says itself on the Google Shopping (née Product Search) page, “Product Search connects your products to the shoppers searching for them, helping you drive traffic and sales to your store.” If anything, especially if you’re an exclusively online vendor of guns or other weapons, I’d imagine that the diminished site traffic to a business’ page would be more immediately incendiary than Google Search simply no longer allowing the commercial sale of weapons. If anybody wanted to make some kind of legal case about this issue, I tend to think that a more convincing argument could be made that Google Shopping’s new policy harms small businesses than it diminishes citizens’ right to bear arms.

    In the end, though, the plausibility of taking this charge to court doesn’t seem favorable because, as mentioned, this is Google’s world and we just live in it. Google was asked for comment regarding the policy change to Google Shopping and the subsequent petition of the decision but it has yet to reply as of this time.

    For what it’s worth, Bing Shopping returned beaucoup results for “ammo” (and “9mm ammo”), “bullets,” and “shotgun.” Maybe Bing and Microsoft should start touting their gun-friendly search results among the NRA so as to gain a little more on Google’s lead in search?

    Is this more of a free market issue or a 2nd Amendment issue? If you’re an online merchant that will be affected by Google Shopping’s policy change, do you plan to try selling your products elsewhere (like Bing or eBay)? Do you think this is a bad sign for business owners who use Google Shopping? Please share your reactions below.

    [HT Outdoor Hub.]

  • New Bing Shopping Features Launched

    Bing revealed some new features it’s rolling out today for Bing Shopping. These include the ability to refine your searches faster, product-level deals, product page filters and shopping list improvements.

    “As the number of available products increase, we want to make sure you’re able to quickly find the information that is most relevant to you,” Bing says on its search blog. “Today the site includes filters on the left side of the page to help narrow down your search results by category, brand and price point. While these filters are great, you have to click through to the results page before you can start using them. To solve this problem, we removed a step and added the refinements directly to the search box. Now you can select as few or as many of the refinements as you want.”

    That would look something like this:

    Bing Shopping Updates

    “In addition to ‘refining on the fly’, we have also added product-level deals to the site,” Bing says. “Now when you search for products on the site, if a discounted price is available, you will see it next to the listing. To help you find deals, we added a ‘price reduced’ filter under the price refinement allowing you to quickly filter results to only show the products with price reductions.”

    Bing Shopping Updates

    To complement that, Bing has added a filter to product pages sorting products by stores. When the user views a product they can find related items.

    Bing is also letting users have more than one shopping list, any of which can be shared via Facebook, a la Bing’s previously announced Facebook integrations. If friends comment on Facebook, you can see the comments from Bing.

    Additionally, Bing redesigned its browse pages:

    Bing Shopping Updates

  • Father’s Day Gift Ideas From Bing

    You now officially have less than a week the grab your pops something for Father’s Day. In my experience, at least, dads are much harder to buy for than moms. Plus, my mom will tell me she loves anything that I get her, even if it’s terrible. No such luck with my dad – he’ll tell it like it is.

    “I don’t need another tie, and this one’s ugly anyways.”

    So if you’re like me and need some gift ideas you might try out Microsoft’s recommendations, as Bing is turning you in the direction of their shopping feature. Here’s what they just tweeted:

    The link will take to to the Bing shopping homepage, where you’ll be presented with help finding the right gift. Top 15 Gifts $50 and Under, Top 15 Gifts $25 and Under, and Gifts for Dad: Sports Fan to GrillMaster are just a few of the categories offered by Bing Shopping.

    Less than a week until Father’s Day! If you’re struggling for ideas, Bing can help: http://binged.it/ilADhg ^bb 32 minutes ago via CoTweet · powered by @socialditto

    Bing recently redesigned Bing Shopping, putting an emphasis on researching products before purchasing. They also made changes to the results, enlarging search images and enabling a price match feature as well as a similar searches section.

    I’ve already found some tempered beer glasses that look pretty swanky, that I think my pops would enjoy. I’ve learned over the years that if you want to play it safe, buy him beer accessories.

    Another interesting thing I’m just noticing about the new Bing Shopping site is how it has integrated with Facebook. As part of Bing’s Facebook integration, Friends’ birthdays have their own box on Bing Shopping. So not only will you know when they are, but can quickly grab them a gift if you so choose (if they deserve it).

  • Bing Shopping Gets Redesign

    Bing has redesigned Bing Shopping, putting articles and categories next to top searches, popular products, and brands. The idea is that people will be able to research products more easily before purchasing.

    There are shopping articles that provide information about trends, that will be added week-to-week, according to Bing.

    They’ve also made changes to the results pages. “Now when you search for a product, you will see larger images at the top of the screen,” explains Bing Shopping Sr Program Manager Larry Colagiovanni. “The refinements on the left hand side of the page also received improvements. Now you can insert your own price match in the left rail. If you’re looking for inspiration, we also display similar searches that others are doing.”

    Bing Shopping results page redesign

    “So you can quickly find out information about a product, we have added the ability to hover over an item to see more about it, including average reviews and its top attributes,” he adds. “While you are shopping, we made it easy to add a product to your shopping list. You can share your shopping list on Facebook to get feedback from your friends or compare with other products on your ‘wish’ list.”

    In addition, users can view the merchants that sell any given product, along with specs and product reviews, with an added “filmstrip” with the original results, for easier comparison.

    Bing has been growing in search market share every month since its launch, according to Director Stefan Weitz. Microsoft released its quarterly earnings today, and they’re pretty good. Here’s the part of the announcement relevant to Bing:

    Online Services Division revenue grew 14% year-over-year primarily driven by increases in search revenue. Bing’s US search share increased to 13.9% this quarter.

    Google, on the other hand, fell short of expectations with their Q1 earnings report a couple weeks ago.

    What do you think of the redesign to Bing Shopping?

  • Bing Shopping Gets Natural Language Price Constraint Feature

    Bing has announced a new natural language search feature for Bing Shopping results. With the new capabilitiy, users should be able to use words like "under $100" or "under $50" along with their keywords to get relevant results for products that match such descriptions. 

    "With help from Microsoft Research, we’ve improved how we handle price queries to deliver results that automatically reflect your budget," the Bing Shopping team writes in a blog post.  "This is especially handy when you’re on the go, and don’t have time to browse around and click the right refinements.  At the mall and wondering if you’re seeing a bargain? Just fire up the Bing for Mobile app on your phone and say ‘sony digital camera under $120’. Voila, it’s that easy."

    "Under the hood, we try to detect a price constraint in your query, and intelligently adjust the results to match your criteria," the team adds. "Right now, this only works for prices, and only for US users.  This is just a small step in our journey to make search friendlier to natural language queries, and help you quickly find what you’re looking for."

    <br /> <a target="_new" title="Bing Feature Update: Searching for a good deal? New natural language capabilities in Bing Shopping understand prices" href="http://video.msn.com/?mkt=en-us&amp;vid=1dfcf30e-3e09-437a-a934-19e31ee8a44c&amp;src=SLPl:embed:&amp;fg=sharenoembed">Video: Bing Feature Update: Searching for a good deal? New natural language capabilities in Bing Shopping understand prices</a>

    The feature seems to work pretty well, based on the test queries I tried. Bing does appear to have a leg up on Google in this regards. Similar shopping searches on Google didn’t work out quite so well.

    Bing recently added a new flight search suggestion feature to its search box, but that feature still appears to be in the process of rolling out. Bing’s David Lindheimer reminded me via Twitter to see if it was working, and it is still not. 

  • Bing Shopping Gets Improved Product Category Navigation

    Bing has made added some enhancements to Bing Shopping with the goal of making it easier for people to browse merchandise by category and sub-category, or as Bing describes it, by "browsing visual aisles like you would in the real-world". 

    I don’t know if it’s quite the same as walking through a brick and mortar store, but it does seem to be easier to browse merchandise at a more specific category level. "Bing shopping now makes it easier to browse with product images and easy-to-use filters that let you browse across thousands of different categories," Bing says

    In the navigation column on the left, users will see lists of product categories. "Whether you’re looking to browse by style, price, brand or type, we’ve got you covered," Bing says. It would be nice if size was included for things like shoes and clothing, but that appears to be missing (at least in the searches I conducted). 

    Still, the new set-up is pretty helpful, and certainly an improvement. 

    Bing Shopping Gets Better Category Navigation

    This isn’t the only enhancement Bing has made to Bing Shopping this week. They also added the addition of shareable shopping lists that allow user to show their Facebook friends what they’re thinking about buying, and ask for feedback. Another practical use is to share a Christmas list with family. 

    If you want to see a demo of how the new category navigation works, you can see a video on Bing’s blog here, but it’s pretty self-explanatory, and you’ll probably get more out of just messing around with it yourself. 

  • Bing Adds Facebook Integration to Shopping Search Results

    Bing has added Facebook integration to Bing Shopping in the form of shopping lists. Users can select items they are thinking about buying, add them to a list, and post that list to their Facebook Wall from Bing, and ask their friends what they should buy. 

    "We’ve taken this notion that you make decisions online using your social network," Bing says. "And we said how can we take that experience….and make it part of the core search experience that you can use to get stuff done faster."

    On every product on Bing shopping, there is an "Add to List" button. When clicked, a shopping list module will appear on the bottom left of the screen with a button to share that list anytime.

    Bing Shopping Facebook integration

    Once you share it and go to your Facebook Wall, it’s treated like any other shared link on Facebook, and you can add additional messages, such as, "Would you go with the Jordans or the Reebok Pumps?" or "Which Xbox should I get?"
    Bing Shopping Facebook integration

    "Now you can enlist the help of your favorite gadget geek," says Bing. "Give your friends and family a nudge by publishing a wish-list to your Facebook Wall."

    The Search-Meets-Social Trend

    This is just one of the latest in a continuing trend of social media features added to search. In fact, Google is also currently experimenting with a new section in Google News for "most shared" that appears to show activity on social networks like Twitter (ht: Mashall Kirkpatrick). 

    The new Bing feature, however, is basically just sharing search results more than it is tapping into existing friend data that’s out there, which is more what another Facebook/Bing announcement was about. 

    It’s an interesting time for search-meets-social because there are so many possibilities for creating effective integrations. The two complement one another in many ways, and social can help users reach decisions about their search results. We talked about that at length here. It’s also why Facebook has great potential as a search engine

    Bing is smart to take advantage of Facebook data in different ways, and we’ll no doubt see more integrations as time goes on. Google can’t get the kind of access Bing has, and it refuses to go the Facebook Connect/social plug-in route that a substantial portion of the web (even Myspace) has embraced.

    Bing and Facebook are two of the biggest competitors Google has, and the more they work together, the more Google has to worry about. 

    Related:
    What if Facebook Goes Search While Google Struggles to Go Social?
    Why Windows Phone 7 Could Be Google’s Biggest Threat