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Tag: Verizon

  • Ice Cream Sandwich Update For Verizon Galaxy Nexus Rolling Out Now

    In December of last year, the much-anticipated Samsung Galaxy Nexus became available on Verizon’s network. It was Google’s flagship Android device, the first phone to run the new Android 4.0 Ice Cream Sandwich operating system. Within just hours of release, though, a software update was released. Android 4.0.2 fixed a few bugs and tweaked a few features.

    Since then, though, Verizon’s Galaxy Nexus users – who lined up outside Verizon stores to get their phones – haven’t gotten any updates at all. While other Android devices have gotten updates to Ice Cream Sandwich, Verizon has left Galaxy Nexus users to languish while those who buy the GSM Galaxy Nexus directly from Google Play get updates as soon as they’re released. That has changed today, however, as Android 4.0.4 (which is itself already two months old) has at long last begun rolling out to Verizon’s Galaxy Nexus customers.

    The update brings several new features and fixes. Fixes include problems with email and text messaging, the display, voice call audio, voicemail, and others, while the calendar app gets a few enhancements. The update should be rolling out over the air to Galaxy Nexus users. If you’re not willing to wait for the update to push to you, then you can get it yourself from your phone’s settings menu.

  • Verizon Doubles FiOS Speeds to 300 Mbps

    Verizon Doubles FiOS Speeds to 300 Mbps

    Verizon today announced that next month it will double the speeds for its FiOS broadband service. The company will be introducing a 300 Mbps connection as its highest-tier option. As Ars Technica points out, this is faster than most single-band routers. A tier with 75 Mbps access will also be introduced.

    Verizon said the new speed tiers, which will be offered in both stand-alone and bundled plans, were designed to address the growing prominence of bandwidth-intensive applications. The company states the new speeds will be able to support customers who watch more streaming video on multiple devices throughout their households.

    Verizon's new FiOS tiers

    “The ways we used the Internet and watched TV over the past 10 to 15 years have dramatically shifted,” said Bob Mudge, president of Verizon’s consumer and mass market business. “With the emergence of smartphones, smart TVs, Blu-ray players, tablets and gaming consoles that also serve as over-the-top devices, consumers need more bandwidth to receive the highest-quality experience.”

    Verizon claims their lower-tier plans are fine for households of one or two people who use the internet for basic services such as email and web browsing. The highest-tier plans are for households of five or more internet users who stream HD movies, download or upload videos, and play multiplayer video games. The company claims FiOS, which is an all-fiber optic network, offers better reliability than cable-company provided broadband.

    “Our top FiOS speed will be twice as fast as anything America has ever seen,” said Mike Ritter, chief marketing officer for Verizon’s consumer and mass market business unit. “High-speed Internet no longer is just for techies, as more than half of our residential consumers already use at least a 20 Mbps Internet connection. Streaming online video on an all-fiber-optic connection providing faster speeds is better and more reliable during peak Internet usage hours.”

    These amazingly high speeds might seem too good to be true, and for most Americans they are. Verizon FiOS service is available in only a handful of larger cities across the U.S. For customers lucky enough to have access to FiOS, though, their broadband options just got a whole lot faster.

  • Verizon to Raise FiOS Rates

    It was recently reported that Verizon will be ending tiered data plans, and to further upset its customer base, it will likewise be raising it’s FiOS bundled internet access, telephone and television service rates. Verizon CFO Fran Shammo states, “Look, we believe that it is a superior product in the marketplace.” Verizon spent $23 billion expanding its FiOS network, and has likewise been expanding its 4G LTE network.

    As for the wireless data plans, customers who had already been paying for the $30 a month unlimited plans were able to maintain this contract, though now Verizon plans to migrate all of the older, ‘grandfathered’ data plans to its new 4G LTE network within the year. Shammo states, “Everyone will be on data share,” and old customers will have to buy into the provider’s new tiered plans. No word on how much this will cost.

    Essentially, Verizon is trying to offset the costs of the expansion of its infrastructure. Shammo adds, “We have to do a better job in discipline of price increases and I think that you’ll see us do some price increases here over the next two quarters to offset the content increase and that will also contribute more profitability to the bottom line.” Shammo also banks on good Consumer Reports of FiOS, adding, “I think you’re seeing a little bit of pullback on those promotional-type items and the aggressiveness that we have in the marketplace. And look, I mean given the Consumer Reports article and the Consumer Index article, I think we can be less aggressive. Word-of-mouth is the best advertising we can get.”

    No word on how much the increase in FiOS rates will be.

  • Sprint Offers $100 Trade-In On Other Carriers’ iPhones

    Sprint Offers $100 Trade-In On Other Carriers’ iPhones

    In a bid to bring more iPhone customers into the fold, Sprint has started offering $100 credit towards the purchase of a new iPhone when you trade in an old iPhone from either of its competing carriers. The program began on Friday and runs through early July.

    There are a number of ways to take advantage of the deal. You can take your old iPhone to a Sprint store and trade it in directly, after reserving a new iPhone 4S online. This way you get the $100 rebate instantly. You can also order your new iPhone and set up your service on Sprint’s website, then submit your old iPhone through their buyback program. If your old iPhone turns out not to be worth $100, then Sprint will make up the difference. If you go this route, the $100 credit will be posted to your account, and may be split up over 2-3 billing cycles.

    The catch (not surprisingly) is that this deal excludes upgrades. That is, you can’t upgrade an existing line with a new iPhone and get the $100. You have to start a new line of service. That’s not terribly surprising, given what Sprint is trying to accomplish with this deal. Though Sprint sold a respectable number of iPhones last quarter, the company is still having major issues with profitability. In fact, the company has bet heavily on the iPhone, the point that iPhone sales are a major part of what is keeping Sprint afloat. With this deal, Sprint is plainly looking to draw in customers from other wireless carriers – i.e., AT&T and Verizon. While the company’s continued offering of unlimited data plans is a major differentiator, Sprint needs all the iPhone customers it can get. Offering $100 toward the purchase of a new iPhone (which effectively cuts the price of the 16GB iPhone 4S in half) is an excellent way to do it.

    In order to get the $100 trade-in, you have to activate your new iPhone by July 3rd, and complete the trade-in process (if you go the online route) by August 14th. The deal only started on Friday, so there’s no way to know yet how well it’s working for Sprint. Unless they make a special announcement about the program’s success, we’ll probably have to wait until their next quarterly earnings report, which should come in July.

  • New Prometheus Clip Indirectly Ties Into Verizon Services

    What looks like another promotional piece for the upcoming Prometheus actually serves two roles. Not only is it virally promoting Ridley Scott’s next trip into the universe apparently ruled by the Weyland Corporation, it’s also an exercise in viral product placement. You see, not only is the clip promoting the movie, a quick glance at the party responsible for the upload reveals the product it’s promoting.

    Furthermore, it may also explain why Verizon is getting rid of unlimited data plans. I mean, associating yourself financially with summer blockbusters can’t be cheap can it? Well, it’s probably cheaper than improving your infrastructure to the point where it actually supports unlimited data, but why do that when there’s Alien prequels (or are they?) to associate your brand with? Yes, my digression may be simplifying things, but at some point in the near future, one hopes these mobile service providers will actually address the issues that cause unlimited data plans to be abandoned.

    Until then, product placement and tiered data plans are the the “in” thing.

    As for the promotional clip, besides virally advertising Verizon’s Home Monitoring and Control service, it gives us more exposure to Noomi Rapace’s character, Dr. Elizabeth Shaw. The video, titled “Quiet Eye” is a futuristic voicemail from Rapace’s Shaw, asking the Weyland Corporation for interstellar travel help, and if you’ve seen any of the trailers, Dr. Shaw does indeed get the help she’s asking for. Of course, once she arrives to the destination, all hell breaks loose, at least according to the footage we’ve seen.

    Verizon’s promotional part comes into play when viewers click the Facebook linkprovided on the YouTube page. From here, users can “explore the world of Prometheus and learn about Verizon Home Monitoring and Control.”

    Once the tie-in page is accessed, visitors can either play Verizon’s “Prometheus Mission Connect” game or learn more about the home monitoring service. Naturally, Verizon’s Prometheus game makes use of their monitoring software, which is the point of the product placement/tie-in effort.

  • Verizon Ending Unlimited Data Plans

    Around the time Verizon began to carry the Apple iPhone last year, instead of incorporating tiered data plans, the provider stated that it would merely expand its network to accomodate the bump in data use:

    Verizon Wireless has been beefing up its network and believes it will have no problem handling iPhone-type loads, a claim that could be put to the test this year if the carrier signs up millions of subscribers using the Apple Inc. device. Verizon Wireless, the country’s largest wireless carrier, is confident enough in its network that it will offer unlimited data-use plans when it starts selling the iPhone around the end of this month, a person familiar with the matter said. Such plans would provide a key means of distinguishing its service from rival AT&T Inc., which limits how much Internet data such as videos and photos its customers may use each month.

    In time Verizon did indeed follow suit with AT&T, adopting tiered data last July. Customers who had already been paying for the $30 a month unlimited plans were able to maintain this contract, though now Verizon plans to migrate all of the older, ‘grandfathered’ data plans to its new 4G LTE network within the year. Verizon CFO Fran Shammo states, “Everyone will be on data share,” and old customers will have to buy into the provider’s new tiered plans. No word on how much this will cost.

    Still, the new plans facilitates shared plans for multiple devices, in which Shammo states, “If I can add as many devices as I want, that is more efficient from a family perspective and a small business perspective.” Verizon had been mentioning the move toward shared data plans for some time, and now it looks like the company will finally be moving forth with the change.

    Though many users will likely be a bit irate, all unlimited data plans must come to an end. There is likely no way Verizon would be able to support the infrastructure needed to support all of the iOS devices on its network at the grandfathered price point on a technical level, and if it wishes to realistically compete with AT&T, the change in necessary.

    In related news, below is an SNL spoof of a Verizon 4G LTE commercial:

  • Verizon Follows Twitter’s Example And Joins Friends Of The Internet Club

    Twitter impressed all of us this week when they laid the legal smackdown on the state of New York over their attempt to subpoena Tweets from a member of the Occupy movement. It showed that some companies in the tech business still care about a consumer’s privacy. In an even more surprising move, Verizon has apparently joined the club of companies that actually care.

    TorrentFreak is reporting that a book publisher, John Wiley and Sons, went to court demanding that Verizon identify BitTorrent users who were caught pirating books in the “For Dummies” series. You would think that Verizon would just hand over the information and be on there way, but not so. They intend to fight this, not for themselves, but for the average Joe.

    What makes this story even more amazing is that Verizon is not just standing up to a book publisher but the courts as well. John Wiley and Sons has a proper court ordered subpoena, but Verizon is refusing to comply with the order. Why? Because they know that the publisher is just another copyright troll hoping to score a few extra bucks by preying on the fears of people who probably need a “For Dummies” book to even use the Internet.

    Verizon is arguing that the publisher only wants the information for “improper purposes.” They feel that the publisher is going to use the information “to harass, cause unnecessary delay, or needlessly increase the cost of litigation.” They also know that an IP address does not equate to a person. Sending out random settlement letters to addresses based on an IP address more often than not hits the wrong person and ends up attacking innocent victims all in the name of copyright.

    Verizon, a supporter of CISPA, is also citing privacy concerns for its consumers in regards to handing over the data. While I really want to point out the irony here, it’s just good that Verizon is taking a proactive approach to consumer privacy, at least in this case.

    TorrentFreak points out that Verizon is not acting out of self-interest in this particular case. In fact, if they complied with the subpoena, the publisher would have paid Verizon $45 per IP address. So it’s pretty obvious that Verizon is becoming one of the good guys. Now if only Verizon could drop its support for CISPA.

  • Sprint’s LTE Network To Be Slower But More Consistent Than Verizon, AT&T

    Sprint’s LTE Network To Be Slower But More Consistent Than Verizon, AT&T

    As you may have noticed, LTE is all the rage these days. Everyone, it seems, is in the process of building a 4G LTE cell phone network. Verizon already has a fairly sizable one up and running, and AT&T isn’t all that far behind. Sprint is set to roll out their network later this year, and even T-Mobile is getting in on the game. LTE is the next evolution in wireless data technology. And I mean that literally: the LTE stands for Long Term Evolution.

    At the same time that the carriers are rolling out these zippy new networks, the handset manufacturers are cranking out 4G-capable devices (and you can bet the iPhone will be one of those when it launches later this year). And of course, every phone manufacturer is going to tell you that their phone is better, and some certainly are, but the networks are pretty much all the same, right? After all, 4G LTE is 4G LTE, isn’t it?

    Well, it turns out that that’s not exactly the case. Not all 4G networks are created equal, as Sprint executives revealed today at the CTIA conference in New Orleans. Sprint’s new 4G LTE network, it seems, will not be as fast as the competition. Whereas Verizon and AT&T use 10 MHz channels for their network, Sprint will only be using 5 MHz channels at the beginning. That means that Sprint’s network will be a bit slower than the competition.

    Now, before you give up on Sprint altogether, the slower speed doesn’t mean that their network will necessarily be worse. For one thing, as PC Mag is reporting, the network is being designed with consistency in mind. Verizon’s 4G speeds can be a bit varied, and the network has distinct difficulties when a user passes from a 4G coverage area to a 3G area. Sprint is working to make sure that their network suffers from neither of those problems.

    Sprint is also planning to make several other network improvements, according to today’s report. For one thing, they will be moving voice calls to the spectrum that will be freed up when they shut down the Nextel network. That should take some of the load off the company’s current 3G network, which should improve its data performance.

    Of course, it also bears remembering that of the three largest carriers, only Sprint still offers an unlimited data plan. Verizon and AT&T have long since abandoned unlimited data in favor of a tiered system. Those data plans – and their caps – remain unchanged on the much faster 4G networks. Sprint, on the other hand, insists that they will keep their unlimited data plans even after the switch to 4G LTE.

    So, for all that Sprint’s 4G network will be a bit slower than the competition, you have the option of unlimited data as a tradeoff. Considering how easy it is to burn through those data caps on any 4G network, unlimited data is nothing to sneeze at.

    What do you think? Is it a problem that Sprint’s 4G LTE network will be a little slower than the competition? Does the promise of unlimited data change how much you care about network speed? Let us know in the comments.

  • AT&T To Offer Family Data Plan Soon

    AT&T To Offer Family Data Plan Soon

    Ralph de la Vega, CEO of AT&T mobility, has revealed that his company will soon be offering shared family data plans. These plans will allow users to pay for a single data plan that covers multiple devices – smartphones and tablets, namely. Under the current system a family with, say, two iPhones and a 4G iPad have to pay separate data plan fees for each device. With shared data plans, customers would pay for a single data plan that would cover all the family’s devices.

    In an interview with CNet at the CTIA conference in New Orleans yesterday, de la Vega said that he was “very comfortable with the plan that will be offered to our customers.” He did not give any details about the plan other than that. Pricing, data caps, and the like are still unknown. He also declined to say when AT&T would be rolling out the new plans.

    De la Vega’s statements make AT&T the second major carrier to promise that shared data plans would be coming soon. During Verizon’s quarterly earnings call last month the company revealed, among other things, that family data plans would be coming in mid-summer. Depending on pricing, such plans have the potential to be extremely popular, especially among families that own 3G or 4G tablets like the iPad.

    While T-Mobile has said they do not intend to offer a family data plan, Sprint already offers their Everything Data Family plan, which includes unlimited data for all devices on the account and starts at $129 (for 2 lines and 1500 minutes).

    What do you think? Would you make the switch to a family data plan? Let us know in the comments.

  • Color Enables Live Audio – For Verizon Subscribers

    Color, the mobile broadcasting app startup, has announced a deal with Verizon Wireless to enable audio for live video broadcasts over their 4G network. The feature will not be enabled for subscribers of any other wireless provider.

    The deal was announced on the Color blog, where Bill Nguyen, CEO of Color Labs, explained how the deal came about. It started out as a fascination with cutting-edge film technology. From the blog post:

    About nine months ago, I discovered RED http://www.red.com a professional digital camera used by filmmakers including Peter Jackson and James Cameron. RED is all about 4K and beyond. That’s nerd speak for what’s after HD. RED introduced another revolutionary idea: it eliminates the distinction between video and photography. Simply pick single frames from the video as perfect photographs. Videos and stills can be the same. Vogue Magazine is using RED in this way. If it’s good enough for them, it’s perfect for me.

    Nguyen set about trying to implement similar functionality with a mobile app, but quickly realized he would have to compromise on his vision. Due to 3G networks not being fast enough to support his new vision, Color made the decision to disable audio for Live broadcasts using the Color app. This brought up the video quality and the performance of the app, and the company resigned itself to waiting for the U.S. wireless network infrastructure to improve. The deal with Verizon went down at this year’s Consumer Electronics Show, where Nguyen met with Verizon:

    Then something amazing happened in January at CES. We had an opportunity to meet Kristi and Rob from Verizon. In a matter of minutes, I realized that Verizon’s 4G network and their influence on smartphone design would accelerate our plan by light years. We created a partnership to integrate Color into smartphones to take advantage of the “metal” or hardware not just software for encoding the HQ video. We could use their amazing, pervasive 4G network to deliver LIVE video directly from smartphones to the entire world.

    The only question left is why Verizon subscribers are the only ones to get such a privilege. AT&T’s 4G speeds are better on average. That makes me think that there is something more to this deal than an idealistic vision for the future. Sarah Kessler at Mashable is quoting Nguyen as saying that Verizon is doing processing and computation on its network, rather than having the app do it. That explains a bit of why the deal was made, but still not why Verizon is willing to do this for the startup.

    What do you think? Leave a comment below and let me know.

    (Color blog via Mashable)

  • iPhone Accounts For Two-Thirds Of Smartphone Sales

    iPhone Accounts For Two-Thirds Of Smartphone Sales

    In the wake of the most recent round of quarterly earnings reports, there’s been quite a bit of discussion over just who the leader of the pack is when it comes to the smartphone market. While Samsung passed Nokia to become the world’s biggest overall cell phone vendor, two conflicting analyses led to some uncertainty as to whether they had also passed Apple to become the top smartphone maker. Another report seemed to confirm that yes, Samsung is the world’s leading smartphone maker.

    While those reports were based on unit sales, a study released today by Wireless Intelligence paints a slightly different story. Drawing information from the quarterly reports of the U.S.’s top wireless carriers – AT&T, Verizon, and Sprint – Wireless Intelligence found that the iPhone is America’s top-selling smartphone by a margin of nearly two-to-one.

    During the first quarter of 2012, AT&T reported that 4.3 million of their 5.5 million smartphone activations (78%) were iPhones. Meanwhile 3.2 million (51%) of Verizon’s smartphone activations were iPhones, and 1.5 million (60%) of Sprint’s smartphone activations were iPhones. All told, then, the iPhone accounted for 9 million of the roughly 13.5 million smartphones sold by the three companies.

    iPhone Sales By Operator

    Wireless Intelligence’s data lines up with a report published yesterday by Business Insider, which showed that that the iPhone was beating Google’s Android platform in the U.S. smartphone market. Based on the same sales data used by Wireless Intelligence, BI concludes that the iPhone has 63% of the smartphone market among the big three carriers. These carriers, in turn, account for about 80% of the overal U.S. mobile phone market. Consequently, the iPhone accounts for 50% of the U.S. smartphone market in the first quarter.

    That, however, is contrary to a report released by NPD Group yesterday. This report showed Apple with a mere 29% of the smartphone market, while Android reportedly had 61%. While BI and Wireless Intelligence are using carrier sales data, NPD’s data comes from a survey of 12,811 consumers. NPD responded to BI’s report by pointing out that they track “sellthrough of new handsets,” rather than activations, that they only track consumer sales, not enterprise sales, and that the big three carriers actually only account for 60% of the U.S. mobile phone market.

    All in all, NPD’s reasoning seems a bit problematic. While they have a point about activations being different than new sales, it’s unlikely that the difference between the two is great enough to account for the discrepancy between the two sets of numbers.

  • Sprint Sells 1.5 Million iPhones in Q1

    Sprint has been losing money with the impending shutdown of its Nextel network. Customers had been leaving the “push to talk” walkie-talkie-like service in waves, and Sprint is pulling the plug at the end of the year. Though, investors have been happy with the performance of Apple’s iPhone on the Sprint network, as the company has added a $10-per-month surcharge for smartphones – and the iPhone has been a big draw, likely due to Sprint’s offering of unlimited data plans for the device.

    Sprint’s shares will close $2.10, a 3-year low, though were valued at $2.66 before hitting the market, up $0.19, or 7.7%. Sprint has struggled with the Nextel network, though the introduction of the iPhone has been turning things around in a new focus on customer service, i.e. the aforementioned unlimited data plans, which AT&T and Verizon don’t offer. Sprint is also rumored to support the new iPhone LTE at launch, and is presently readying its LTE network to accomodate the device.

    Still, the ‘iPhone effect’ on Sprint hasn’t completely fixed things – the network lost 192,000 customers, including Nextel subscribers, in the last year – though, disregarding Nextel, Sprint saw a net gain of 263,000 new contracts. Sprint’s Q1 2012 net loss was $863 million, roughly $0.29 per share. Q1 2011 losses were $439 million and $0.15 respectively, though revenue was up 5% between the two periods, at $8.73 billion, a little higher than analysts had projected.

    In related news, I’d recently reported on the addition of iPhone plans to small, regional carriers. It is not yet clear what the ‘iPhone effect’ will do for Appalachian Wireless.

  • Soldier Returns Home to Discover $21,000 Phone Bill

    The next time you think your cell phone bill is beyond outrageous, have a quick chat with Brent Worthington. I’m sure he would absolutely love to discuss the matter with you. After returning home from Iraq, the White Park soldier cracked open the envelope containing his bill, only to discover, much hat he oweed the company a sizable amount of money.

    $21,000, to be exact.

    Worthington had picked up a cell phone so he could stay in touch with his family during his tour of duty in Iraq. When he returned to the States, however, the astronomical bill was demanding his attention. Apparently the Verizon rep who set him up for an unlimited international call plan — a service that was supposed to include no roaming charges — had failed to tell the poor guy that Iraq was not included in that particular deal. All of those calls he made were systemically slammed with roaming charges, resulting in the financial pickle he’s experiencing right now. In fact, he’s already been turned over to a collection agency.

    “I was blown away,” Brent told WFTV. “I don’t think anger can even explain how I was feeling that day.”

    The soldier complained to Verizon about the situation, though it didn’t do him very much good. The company stuck to their proverbial guns, that is, until people started hearing about how poorly they were treating a veteran. Now Verizon has agreed to help Worthington with his problem, though the damage to his credit score may already be done.

    Image courtesy of @RachelReko

  • Verizon Q1, 2012 Report: Good News for Investors

    Yesterday, Verizon released their Q1 2012 earnings and revenue financial report and it looks like good news for the technology provider. $0.59 earnings per diluted share, which is an increase $0.08 or almost 16% when compared to last year. Cash flow from operating activities is up $922 million to $6 billion when compared to the same quarter last year and they experienced a 4.6% year-over-year revenue growth this quarter. Very nice!

    Wireless revenue grew almost 8% since the same quarter last year and wireline services also grew via Fios video and internet at a gain of over 20%. Verizon currently has 93 million retail customers and 88 million prepay customers. They also have 193,000 Fios internet subscribers and 180,000 Fios streaming video subscribers.

    Lowell McAdam, Verizon chairman and CEO comments on the results of this 2012 first quarter:

    “Verizon delivered double-digit earnings growth and strong cash flow this quarter,”

    “We built momentum coming out of 2011, and our results show that we continue to execute in the key growth areas of our business. Verizon Wireless produced both great growth and great margins, and we produced another strong quarter of FiOS growth. We are confident we will improve Wireline margins for the full year. Our repositioning of Verizon Enterprise Solutions has better aligned our strengths in high-growth markets, and we expect our enterprise business to contribute even more to overall Wireline revenue growth and profitability over time.”

    “We remain confident in our ability to take advantage of the growth opportunities we see, and we are focused on driving operating efficiencies. We are on track with our plans and expect to continue to deliver strong results.”

  • iPhone Is Verizon’s Top-Selling Smartphone

    Verizon released its earnings report for the first quarter of 2012 today, and it contained some interesting information about some of the products the company has on offer. Overall, the news was quite good. The company’s overall revenue was $28 billion, up nearly 5% from the same quarter last year. Much of that was generated by the company’s wireless arm, which drew $18.3 billion in revenue.

    One particularly interesting detail dealt with exactly how Verizon Wireless made its money: it seems that just over half of the company’s smartphone sales were iPhones, rather than Android devices. What’s interesting about that is that Android has held the majority of the smartphone market for some time now, due to the multitude of Android-based smartphones on the market. While the iPhone has consistently held a large chunk of the market all by itself, it has not been able to top the market share advantage enjoyed by the dozens of Android phones available. The fact that the iPhone has taken the top spot in Verizon’s smartphone sales could bode ill for Android. Especially since, as Business Insider points out, the iPhone already enjoys the same position with AT&T, and will likely do the same with Sprint sooner rather than later.

    Also during the earnings call this morning, Verizon announced that they will soon be rolling out shared family data plans. While the details of the plan are unclear, it is due to come out some time in mid-summer:

    Verizon CFO says data-sharing plan will come out mid-summer this year. 4 hours ago via web ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

    The full earnings report can be read here.

  • AT&T, Verizon, T-mobile, and Sprint Scored on Speed

    AT&T, Verizon, T-mobile, and Sprint Scored on Speed

    Wireless carriers make all sorts of claims when trying to sell data plans to smartphone users. It can be hard to sort out which carriers advertise their 3G and 4G networks as the fastest, most reliable, and most widespread. To cut through the confusion, PCWorld has tested all of the networks and provided some definitive evidence for which carrier really is the fastest.

    PCWorld tested both 3G and 4G speeds for each of the four major U.S. wireless carriers – AT&T, Verizon, Sprint, and T-Mobile. The carriers were asked to send phones that they thought would perform best on their networks. Those phones were used to record data speeds in cities all across the U.S., including Atlanta, Boston, Chicago, Dallas, Denver, Las Vegas, Los Angeles, New Orleans, New York, San Francisco, San Jose, Seattle, and Washington D.C.

    The study concluded that AT&T provides the fastest average 4G download speeds in the country, with an average of 9.12 mbps. Verizon comes in second with an average of 7.35 mbps download speed. Verizon does best AT&T when it comes to upload speeds, though, with a 5.86 mbps average vs. AT&T’s 4.91 mbps average upload speed. T-Mobile and Sprint come in at 3rd and 4th, respectively, in both categories, though T-Mobile’s 5.53 mbps average download speed is a lot more competitive than Sprint’s 2.81 mbps. In fact, Sprint came in a distant fourth in every category.

    Almost as surprising as Sprint’s abysmal showing is that when it comes to 3G, T-Mobile is tops in download and upload speeds by a landslide. The carrier averages 3G download speeds of 3.84 mbps, well ahead of the runner-up AT&T’s 2.62 mbps, and is even 1 mbps faster that Sprint’s 4G average download speed. Verizon and Sprint aren’t even really in the running with 1.05 mbps and 0.59 mbps download speeds, respectively. This same order holds for 3G upload speeds, though Verizon and AT&T are relatively close. T-Mobile won both 3G categories in all but 2 of the cities where speeds were tested – Dallas and Chicago, where AT&T has slightly higher speeds.

    So, if you are looking for a new smartphone data plan, you really can’t go wrong with any carrier besides Sprint. In fact, if you are in an area that doesn’t yet have 4G service from any of the carriers, you might consider the superior 3G speeds of T-Mobile, which has less-expensive data plans than both Verizon and AT&T. Keep in mind, though, that these numbers are a national average. Data speeds can vary depending on your city and where you spend your time. To help with this, PCWorld also split up the data by city.

  • Verizon Adds $30 Fee For Contract Renewals

    Verizon Wireless announced today that as of April 22 they will be charging a $30 upgrade fee for customers who renew their two-year agreements and upgrade to a new phone. In other words, if you get to the end of your Verizon contract and want to get a new phone, you’ll have to pay an extra $30 to re-sign your contract and upgrade your hardware.

    Now, if you don’t want or need to keep your old phone, Verizon will be offering you the chance to trade it in as a way to offset – or even eliminate – the $30 fee. So there’s that.

    Here’s Verizon’s statement:

    On April 22, Verizon Wireless is implementing a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract. This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.

    While the upgrade fee is not unique to Verizon Wireless, most devices can be traded in with our green friendly trade-in program at www.verizonwireless.com/tradein as a way to save money or potentially offset the fee completely.

    Though Verizon doesn’t say so, it’s almost certain that this fee is to meant to help offset the subsidies that they are required to pay for iPhone and Android smartphones. These subsidies make a dent in Verizon’s (and other carriers’) bottom line, and most of the other carriers charge a fee like this one for upgrading your phone at the end of a contract.

    This isn’t the first time Verizon has looked for… creative ways to increase their profits. Late last year they announced a $2 “convenience fee” would be charged to customers who paid their bill online or over the phone. The announcement sparked the kind of public outcry you might expect, as well as drawing the attention of the FCC. Within hours of the FCC’s announcement, Verizon decided to scrap the fee.

    This time, however, those who are upset about this $30 fee probably shouldn’t count on the FCC swooping in to save the day. As noted above, this kind of fee is fairly common among wireless carriers.

  • AT&T, Others Designing Database to Disable Stolen Phones

    AT&T, Others Designing Database to Disable Stolen Phones

    It’s become somewhat common knowledge that most all mobile devices can be tracked, leading to situations where police are kicking down the wrong doors while tracing stolen iPhones, or situations where Twitter feeds can help prompt the triangulation of the cell locations of carjacking victims. Essentially, there are many modes of tracing stolen or misplaced devices, the most popular being the use of apps like Apple’s Find my iPhone – but Apple itself typically doesn’t like to get involved beyond this, and offers warranty replacement for stolen of misplaced devices. Apple cites a lack of a centralized tracking system for the phones, and plainly doesn’t want to have to confront thieves.

    This lack of centralization is about to change, with four major carriers planning to align with the Federal Communications Commission to build a lost phone database. The providers involved, including Verizon, Sprint Nextel, AT&T and T-Mobile, have all agreed to participate in the database. The New York City Police Department reports that cell phones account for 80% of all electronics thefts – and the database, which will be complied by the companies involved, will work to trace the stolen phones and then deactivate voice and messaging service. Law enforcement officials hope that phones that can’t function if stolen will deter crime. The carriers will put together their respective databases within the next six months, and have them integrated within a year. Some smaller carriers are also said to be joining the movement, and the database will be available to other countries who seek to join.

    The mention of other governments getting involved seems integral, because it’s logical to just sell a stolen device to a different country – if AT&T were to block service to an iPhone that was registered as stolen in the U.S., a savvy thief could fully unlock it, sell it to an eBay user in Mexico, where they could pop in Digicel network SIM card in Cancun, and be none the wiser. Still, it can be assumed that a lot of stolen phones aren’t gaffled with so much thought – especially around Cancun. The new plan seeks to block the service of phones grabbed from bars, left on beaches, etc. The simple notion of “phone don’t work” would likely deter a large amount of mobile device thefts.

  • AT&T Selling Yellow Pages to Cerberus for $950M

    AT&T Selling Yellow Pages to Cerberus for $950M

    AT&T Inc. announced on Monday that it would sell the majority of its ownership of the Yellow Pages business to the private-equity firm Cerberus Capital Management for $950 million. The sale is indicative of AT&T getting rid of shrinking aspects of its business, to better focus on those that are growing, like wireless. Consumers have been using the web to search for phone numbers, and revenues for the Yellow Pages phone books fell 30% in the last 2 years.

    Phone books were once a steady source of income, with businesses paying top dollar for ads, and were still making money for AT&T until recently. The company is following the path of Verizon, who jettisoned its directory business to its investors in 2006, which went bankrupt 3 years later.

    Cerberus is paying AT&T $750 million in cash, a $200 million note, along with a 47 percent stake in YP Holdings LLC, which will oversee the business. Roughly 8,400 AT&T employees will be affected by the sale, which is assumed to close around mid-year. AT&T doesn’t expect the sale to affect its earnings for this year, and its shares fell 15 cents to $30.79 this morning.

    Included in the sale are the printed Yellow and White Pages, websites like Yellowpages.com and the mobile application. These services combined generated $3.3 billion last year, roughly 3% of AT&T’s overall revenue. AT&T AdWorks, which sells advertising offerings across online, mobile and TV, is not included in the sale.

    In another wise decision as of late, AT&T has also said that it will begin unlocking contract-expired iPhones – it’s about time.

  • Verizon-Cable Deal Raises Major Concerns, According to Public Knowledge

    The dispute over Verizon Wireless’s bid to buy spectrum from several cable companies is still going strong even after last week’s hearing that attempted to answer some of the questions about it. As WebProNews previously reported, Verizon Wireless, in December, announced a deal to purchase unused airwaves from Comcast, Time Warner, Bright House Communications, and Cox Communications for nearly $3.6 billion dollars.

    Opposition over the deal, however, appears to be growing. Public Knowledge and a number of other public interest groups as well as wireless carriers including Sprint and T-Mobile, have been very vocal in their concerns over the agreement. In February, they even filed a petition to deny the transfer and its additional agreements.

    In the petition, the groups wrote:

    “It does not take the celebratory plaudits of Wall Street analysts to recognize that these proposed transactions would fundamentally alter the nature of the telecommunications world in a manner utterly contrary to that intended by the 1996 Telecommunications Act. In the first place, Applicants have agreed to transfer more spectrum to the largest wireless operator, aggravating existing anticompetitive problems with spectrum aggregation. In addition, Applicants have agreed to three critical side agreements bearing on each other’s businesses that give rise to serious concern that not only will these providers decline to compete further with one another, they will actively collude with one another.”

    Art Brodsky, Communications Director at Public Knowledge These groups fear the deal would give Verizon too much power and thus harm competition and consumers. In a recent interview with Art Brodsky of Public Knowledge, he told us that, during the debate surrounding AT&T’s bid to buy T-Mobile, which, of course, didn’t happen, Verizon had said it didn’t need anymore spectrum for the foreseeable future. Now, the company’s view seems to have changed since it has argued that the deal should go through to avoid a “spectrum crunch.”

    “What you have in this deal is some really prime spectrum going to the largest carrier, which already has more than anybody else,” said Brodsky.

    Last week’s hearing from the antitrust subcommittee of the Senate Judiciary Committee tried to determine if the consortium of cable companies had reached out to other carriers before Verizon. But, Brodsky told us that the topic was left unanswered.

    “The bigger is getting bigger, and the smaller is fading away because they’re not able to have access to the raw material of wireless, which is spectrum,” he said.

    In addition to the spectrum aspect, the deal would also include a joint-marketing agreement that, according to Brodsky would have “all sorts of implications for competition, none of which are good.” Specifically, this area would enable Verizon to sell cable’s high-speed Web product, while also allowing the cable companies to sell Verizon’s product.

    At last week’s hearing, Senator Herb Kohl, who is the chair of the antitrust subcommittee, asked Verizon and the cable companies if they were calling a “truce” and standing down as rivals. He expressed concern that the deal would undo the progress that had been made in regards to competition over the past several years.

    “There’s absolutely no incentive for Verizon, the cable company, to build out or improve its data product because its affiliate is gonna be selling Comcast or Bright House or Time Warner,” said Brodsky.

    He went on to say that it would also decrease competition via FiOS. Also, since most places don’t have FiOS, he said that the majority of consumers would either have very slow copper-based DSL or cable options, since Verizon doesn’t plan on further build-out of the platform.

    Another point of contention with the deal is the “Joint Operating Agreement,” which has been nicknamed “JOE.” According to Verizon and the cable companies, the agreement is a research project. Those in opposition, however, believe that it could lead to anti-competitive measures.

    As Brodsky explained, JOE would allow the companies to create new technology and thus control this new innovation. He, and others, believes that JOE could also give Verizon and the cable companies the power to determine whether or not other players could integrate or adopt them.

    “They could keep it to themselves, they could license it at exorbitant fees, [and] they could act in all sorts of anti-competitive ways,” he said.

    Since the deal has received a large outcry of opposition, the FCC and the Department of Justice are still investigating the agreements. Brodsky told us that, while he is hopeful that it won’t be approved, he is pessimistic about it given antitrust cases of late.

    Incidentally, Rick Rule, who was the lead attorney for Microsoft in the DOJ’s antitrust case against it, testified at last week’s hearing and predicted that it would be approved.

    “A transaction that takes assets that are producing zero and is going to put the assets in hands of a company that is going to generate some output from those assets is by definition not a violation of the antitrust laws,” he said.

    Do you think the deal will be approved? Could you see it impacting consumers positively or negatively? Let us know.

  • Infographic: 2011’s Worst Hacking Scandals

    I recently reported on Verizon’s 2012 Data Breach Investigation Report, and how the report highlighted the growing trend of hacking for a political or other cause – “hacktivism”. But those cases aren’t the only security breaches, or even the majority of security breaches, taking place.

    Background Check has compiled a list of some of the biggest hacking cases in recent history, cases where significant economic damage was done or where large numbers of users’ personal information was taken.

    A couple of cases stand out for me. The Google hacking by the Chinese woke the world up to the massive undertaking by China to hack, well, everyone. By coming forward and being honest about the security breaches, Google made it easier for companies and the U.S. government to take needed precautions. Also, the AOL case where AOL Research accidentally posted millions of web searches publicly. That spawned plenty of funny online posts and revealed more about what humans are really interested in searching for online than any survey ever could.

    Worst IT Security Breaches Debriefed
    Presented by: Background Check Guide