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Tag: Amazon

  • Black Ops 2 Crushes Amazon Pre-Order Sales

    Call of Duty: Black Ops 2 has broken the Amazon single day pre-order sales record, The Inquirer says. In fact, they demolished it, tripling sales of the previous record holder.

    Activision revealed the game last Tuesday with a trailer aired during the NBA playoffs. In the first 24 hours, pre orders on Amazon smashed that of Call of Duty: Black Ops, the previous record holder

    And Amazon didn’t even have the best Pre-Order bonuses, even though they are well-known for having the goods in this regard. It will be interesting to see the pre-order sales figures from some of the other retailers. Best Buy is offering free dogtags, and Gamespot actually has four tiers of prizes, encouraging gamers to buy early.

    “Set to be one of the biggest games of the year, it’s great to see so much enthusiasm and anticipation for Call of Duty: Black Ops 2,” said Amazon UK video games manager Graham Chambers in The Inquirer: “Bolder and better than before and with everything from a futuristic storyline through to single player mode, Zombies and multiplayer”.

    See the trailer below, and visit here to read about the Black Ops II viral campaign with an Anonymous tie-in.

  • Amazon Preps High Fashion Enterprise to Get Inside Your Closet

    It appears that no industry is safe from the probable insurgency of Amazon. First it conquered the publishing industry, then it staked a sizable claim in the music and video industry. Following the triumph of becoming a top retailer in those fields, the New York Times says that Amazon has now set its sights on a very different market: fashion.

    Amazon’s been selling threads for some time now but never before has the company looked to truly become a primary go-to retailer among fashion consumers. As if to indicate his determination to become a legitimate retailer of haute couture, Amazon CEO Jeff Bezos is pushing millions of dollars into the website’s latest large-scale project, replete with hired full-time shoe models and a highly prolific fashion photography studio.

    Amazon’s been inching its way into the fashion industry for a couple of years, perhaps most notably with its acquisition of Zappos.com in 2009, but it’s never made such a concerted effort like this to woo high end fashion labels that have kept the online retailer at an arm’s distance. Bezos cites Amazon’s spin-off site for the high fashion market, MyHabit.com, which features the kind of photo spreads you’d be likely to see in GQ or Elle than with the traditional Amazon’s stock image-style with plain white backgrounds, as the beacon guiding the company’s direction.

    However, despite Amazon’s prior business model of keeping prices persistently low enough to frustrate competitors, even to Amazon’s own detriment (the company loses millions of dollars a year thanks to its free shipping offer), Bezos says that Amazon’s going to change its tune with this latest enterprise. “There’s a sophisticated markdown cadence in the fashion industry that we think makes sense and we’re basically following that established approach,” he told the Times.

    So what does Bezos have to gain with establishing Amazon as a proprietor of designer digs?

    Amazon’s decision to go after high fashion is about plain economics. Because Amazon’s costs are about the same whether it is shipping a $10 book or a $1,000 skirt, “gross profit dollars per unit will be much higher on a fashion item,” Mr. Bezos said, and it already makes money on fashion. While its MyHabit site, started last year, uses a flash-sale model to compete with Gilt Groupe, Mr. Bezos says the company’s new effort is not about selling clothes at deep discounts but at prices that ensure that “the designer brands are happy.”

    Ah. After all these years, Amazon appears to finally be working on a solution to not hemorrhage so much money from its free shipping offers.

    At this rate, Amazon is steadily working at becoming the premiere one-stop shopping destination of the 21st century. I imagine a future in which we browse for suits and sea food and songs alike on Amazon’s pages – all through a Kindle device, of course.

  • Wal-Mart, eBay Try Out New Search Engines

    Wal-Mart, eBay Try Out New Search Engines

    Reuters is reporting today that both EBay and Wal-Mart are replacing their outdated search engines in order to compete with online retailers such as Amazon.

    The report states that eBay will soon implement a new search engine it is calling “Cassini”, which will replace the antiquated “Voyager.” EBay search was dismal in 2008, and eBay sellers have never held back their criticism. From the Reuters story:

    Since then, eBay has gone on a hiring spree to fix search. The number of employees working in that area has tripled to more than 150. EBay also poached several engineers from Microsoft Corp’s Bing search unit, including Ken Moss, who runs the Seattle office, and Hugh Williams, who oversees eBay’s new search engine, Cassini, to be rolled out in 2013.

    Wal-Mart is also updating its online store search, but is going a different route with its design. Reuters cites Anand Rajaraman, Wal-Mart’s senior vice president for global ecommerce, as stating that Wal-Mart’s new search engine was created in under nine months by only 10 to 15 developers. The new search relates “terms and phrases that people use when describing products, rather than matching queries to exact words in listings.”

    The Reuters story states that if sites such as eBay and Wal-Mart improve their search enough, they could threaten Google’s shopping search results. This seems far-fetched, though, as those companies would have to provide shopping results from competitors to match the usefulness of Google.

    Of course, these companies could simply use Amazon itself to implement search, which is available as part of Amazon Web Services (AWS). I suppose paying Amazon directly would defeat the purpose of improving their searches, though. What do you think? Can eBay impress its sellers with Cassini? Will Wal-Mart improve its search enough to overtake Amazon on the web? Leave a comment below and let me know.

    (via Reuters)

  • Kindle Fire Gets New Software Update

    Amazon has just announced a new update for its Kindle Fire tablet, with some key new security features regarding parental control.

    With the new update, version 6.3.1, password protection can be applied to purchases, to the Silk web browser, and can limit access to certain libraries stored in the device. The update can be downloaded and installed manually, or users can wait for it to be automatically pushed to the device whenever a wifi signal is established.

    Other features of the update include:

    Sharing: Easily share favorite passages and notes from books directly from Kindle Fire. Simply highlight a passage and select “Share,” add a note, and choose which social network youd like to post to.
    Book Extras: Powered by Shelfari, Amazon’s community of book lovers, Book Extras make it easy to see supplemental material about the book you are reading, without leaving the book. View descriptions of characters, a glossary of common terms used in the book, information on the authors and common locations referenced in the book, and more. To view Book Extras within your book, tap the bottom of the screen to bring up the options bar, tap the menu icon and select “Book Extras.”
    Archive of Personal Documents: Your personal documents are stored in the Amazon Cloud and available for redownload at any time from the Docs content library on your Kindle Fire. Just as with Kindle books, Whispersync automatically syncs notes, highlights and furthest page read for personal documents.
    Print Replica Textbooks: Students can buy thousands of print replica textbooks to read on their Kindle Fire and save up to 60% off the list price of the print textbook. Print replica textbooks maintain the rich formatting, color and layout of the print editions, with features including notes and highlights, zoom and pan, linked table of contents, real page numbers, and Whispersync of notes, highlights and furthest page read.
    Reading View for Amazon Silk: With Reading View on Silk, the content that you’re interested in is elevated above the clutter in a reading-optimized, single screen view (even for multi-page articles). The full page is still available in the background, allowing you to easily toggle back to a traditional view to see other interesting features on the page.
    Movie Rentals: The rental period for movie rentals downloaded to Kindle Fire now starts when you starts watching the movie, rather than at download.
    Additional Enhancements: Faster re-connect of Wi-Fi after your Kindle Fire has been asleep, and general performance enhancements.

    In related news, it was just reported that big box retailer Target will stop carrying Kindle tablets on May 13th, likely due to competition, with the tablets being a sort of merchant in itself, making the browsing and purchase of all things Amazon very simple.

  • Amazon Kindle Fire Update Bolsters Parental Controls

    Amazon has just announced a software update to their Kindle Fire tablet and among other things, it improves parental controls in the realm of purchasing and access to specific content.

    Version 6.3.1 now gives users the ability to password-protect their purchases – so little Timmy doesn’t deplete your bank account without your knowledge. The new version also allows parents to disallow access to certain types of content -or block their child’s access to the Silk browser altogether.

    Along with the new parental controls, here’s a smattering of what else you’ll find in v.6.3.1 via Amazon:

    Sharing: Easily share favorite passages and notes from books directly from Kindle Fire. Simply highlight a passage and select “Share,” add a note, and choose which social network youd like to post to.
    Book Extras: Powered by Shelfari, Amazon’s community of book lovers, Book Extras make it easy to see supplemental material about the book you are reading, without leaving the book. View descriptions of characters, a glossary of common terms used in the book, information on the authors and common locations referenced in the book, and more. To view Book Extras within your book, tap the bottom of the screen to bring up the options bar, tap the menu icon and select “Book Extras.”
    Archive of Personal Documents: Your personal documents are stored in the Amazon Cloud and available for redownload at any time from the Docs content library on your Kindle Fire. Just as with Kindle books, Whispersync automatically syncs notes, highlights and furthest page read for personal documents.
    Print Replica Textbooks: Students can buy thousands of print replica textbooks to read on their Kindle Fire and save up to 60% off the list price of the print textbook. Print replica textbooks maintain the rich formatting, color and layout of the print editions, with features including notes and highlights, zoom and pan, linked table of contents, real page numbers, and Whispersync of notes, highlights and furthest page read.
    Reading View for Amazon Silk: With Reading View on Silk, the content that you’re interested in is elevated above the clutter in a reading-optimized, single screen view (even for multi-page articles). The full page is still available in the background, allowing you to easily toggle back to a traditional view to see other interesting features on the page.
    Movie Rentals: The rental period for movie rentals downloaded to Kindle Fire now starts when you starts watching the movie, rather than at download.
    Additional Enhancements: Faster re-connect of Wi-Fi after your Kindle Fire has been asleep, and general performance enhancements.

    Of course, like all updates, this one will be automatically pushed to your device in due time. If you want to manually install the update, head here to find out how.

    Last week we saw some good news for Amazon regarding their Kindle Fire. comScore data revealed that the tablet’s market share had almost doubled since December 2011 and was now accounting for more than half of the entire Android market share. Although earlier this week we heard that Target is about to stop carrying the popular device.

  • Amazon Studios Set to Develop Sitcoms, Children’s Programming

    Following in the footsteps of its competitors Netflix and Hulu, Amazon has officially announced that they are in the process of putting together sitcoms and children’s programs for inclusion in its online streaming service. Perhaps the most exciting aspect of the company’s adventure into producing original content is that they are accepting submissions from writers, filmmakers, and animators who are looking to leave their mark on the industry. All projects will be released via Amazon Instant Play, though I’ll touch more on that in a second.

    Although Amazon is encouraging creative types to submit their own ideas for possible production, there are a few guidelines that they’ve set in place for each genre. For instance, if you plan to submit a pilot for a sitcom, the piece should be 22 minutes long, while children’s shows can be anywhere from 11 to 22 minutes. Obviously, if you’re planning to undertake a kid’s show, the property should be geared towards pre-school children. The show should also be entertaining as well as educational, or, at least, have the potential to be educational.

    If you fancy yourself a writer, the submission parameters are a little different. In addition to a “mini-bible” — which is, essentially, a two-to-six page treatment detailing the plot, characters, episode ideas, and other important aspects of your creation — writers must submit a pilot script. Single-spaced entries should clock in at 36 pages or fewer, while double-spaced scripts should be no more than 54 pages. The initial script doesn’t have to origin story, though it should represent the program’s finest qualities. In short, this one episode should blow them away.

    It’s also worth mentioning that submitting material for consideration will be 100% free, meaning you will not have to pay Amazon a fee for uploading your script, video, or animation. That’s always a good thing, and suggests that the company is serious about getting as many people as possible to participate in the program.

    Regarding distribution: Amazon Studios is planning to option one idea per month and toss it directly onto the production slate. after which it will be tested for audience viability. If the company decides that the project is worthy of distribution, they will order the full series and pay the creator $55,000. Additionally, this lucky individual will receive 5-percent royalties on toys, t-shirts, and other merchandising related to your creation.

    If they decide that your pitch isn’t what they’re looking for, fear not: you can easily remove your creation from the site or, alternatively, allow others to critique your work. However, if your idea was rejected by the folks at Amazon, the last thing you may want is to read are responses from other people about how awful your work is.

    Personally, I think this is a fantastic idea. Not only does this process give creative types an opportunity to submit their work to a company that can make their dreams become a reality, it also allows the company to connect directly to those who would enjoy their service the most. If handled properly, this could spawn a fantastic community of writers, directors, and animators, all of whom are attempting to achieve the same goal. The possibilities for collaborations, as well as content for Amazon Studios, are pretty much endless.

    For more information, swing by the official Amazon Studios page. If you’re ready to throw your idea into the mix, you can head to this location and upload your work as soon as you believe it’s ready for mass consumption.

    What do you think about Amazon’s latest endeavor? Is this a wonderful idea to find emerging talent, or is it a cheap way to develop new content? Let us know in the comments section.

  • Amazon Appstore Introduces Receipt Verification Service

    For app sellers on the Amazon Appstore, you can already view purchase information through communication between your app and the Amazon Appstore. Amazon feels that you might want a better way of confirming this information so they have introduced the Receipt Verification Service.

    Amazon says that RVS is meant to be an “out-of-band verification” system. It’s purpose is to be an alternative way to check to see if the receipt being used is valid, to verify entitlement to content before delivering it from the server or to see if a subscription is valid and to fulfill content.

    To use this new tool, developers will need both a purchase token and the user ID. The purchase token can be found inside of the receipt whenever a user purchases an item inside of an app. The receipt will contain a string called the Purchase Token. The token contains the information that RVS needs to validate the purchase. Amazon is quick to point out that purchase tokens are pretty much worthless beyond RVS validation so they can’t be used for anything else.

    The user ID can be obtained through similar means. Just use the GetUserIdResponse.getUserId() call via the Purchasing Observer. The ID will tell you the unique identity of the currently logged in user.

    Now that the two prerequisites are fulfilled, RVS can get to work. Amazon uses the example of a person buying a magazine as an in-app purchase off the Amazon Appstore. The process starts with an app receiving a receipt from the appstore which then the app grabs the purchase token and user ID and sends them off to the verification server. The verification server sends the information back over to the Amazon Receipt Verification Server which returns an RVS response so that the app’s server can then deliver the requested content.

    If you want to take advantage of this service, Amazon says that you will need a Developer Shared Secret as well. This allows Amazon’s servers to know the request came from your server instead of any of the other thousands of servers out there.

    RVS is a tool that will help developers validate in-app purchases through the Amazon Appstore. There might be an issue though where Amazon’s servers are down and you won’t be able to use RVS. In that case, Amazon says that you can either just go ahead and deliver the content to the user without verification, withhold the content until verification can be achieved or temporarily give the user the content until their information can be verified.

    It’s important to note that RVS is an optional service. You can still deliver in-app purchases and goods the old fashioned way. It’s just Amazon’s hope that this service will help developers as much as it will help them keep track of in-app purchases while better identifying those who purchase content.

  • Target No Longer Carrying Amazon Kindle

    Target No Longer Carrying Amazon Kindle

    According to an internal Target memo that the Verge got ahold of, the retailer will no longer be carrying Amazon’s Kindle tablets, beginning May 13th. So far, the only explanation regarding the discontinuation of the popular product was the mention of a “conflict of interest” in the recovered document.

    Interestingly, just last year Nik Nayar, vice president of merchandising at Target, had only good things to say about Amazon’s product – “This was a great Black Friday for Target and for Kindle Fire, which was the bestselling tablet in our stores on Black Friday – We’re excited so many guests chose Target as their destination for the new family of Kindle devices and we’re sure Kindle Fire will continue to be at the top of wish lists this holiday season.” The Kindle branded store on Target’s site is already down, and all that can be purchased are accessories for the tablet on the site as a whole:

    target kindle

    Again, speculation – Could the Apple store-within-a-stores that have been installed in a handful of Target locations be the cause of the “conflict of interest?” Could it be that Target is developing its own tablet? Could it be that Target realized that owning a Kindle gave users easy online access to a lot of the products they were trying to sell in their own physical stores? The Kindle is the perfect ad for Amazon retail, and perhaps Target realized that it was selling a product that was likely affecting its business.

  • Apple Sets Up Shop in Tax Havens Worldwide

    Apple Inc. is reportedly circumventing huge tax bills by setting up offices in tax havens all around the world, to help avoid California’s present corporate tax rate of 8.84%, amongst others. In Reno, Nevada, the corporate tax rate is 0%, and Apple set up an office there, as well as business hubs in other light tax locales in Ireland, the Netherlands, Luxembourg and the British Virgin Islands. The small business offices help to legally offset the global tax bill by collecting and investing in Apple’s huge profits – $39.2 billion was raked in in Q4 2011.

    According a former Apple exec who had a hand in creating the legal tax evasion tactics, the company had “devised corporate strategies that take advantage of gaps in the tax code.” Apple’s office in Reno is called Braeburn Capital, (perhaps the British Virgin Islands location is called something like Albermarle Pippin Investments), and invests some of the profits from Cupertino under Nevada’s tax codes, to save some funds. Robert Hatta, former iTunes retail marketing chief for Europe, states, “We set up in Luxembourg because of the favorable taxes – Downloads are different from tractors or steel because there’s nothing you can touch, so it doesn’t matter if your computer is in France or England. If you’re buying from Luxembourg, it’s a relationship with Luxembourg.”

    But, so what? Apple already pays a ridiculous amount of taxes worldwide, and their efforts on getting around some of them aren’t exactly uncommon or unorthodox – Amazon has also gone through Luxembourg in the past. Still, with the world economy being all over the place, there will always be those who object to Apple looking for ways to avoid hefty tax bills.

    Apple told the New York Times that the company “has conducted all of its business with the highest of ethical standards, complying with applicable laws and accounting rules – We are incredibly proud of all of Apple’s contributions,” and noted that the corporation “pays an enormous amount of taxes, which help our local, state and federal governments.”

  • Amazon.Com Q1 2012 Financial Report

    Amazon.Com Q1 2012 Financial Report

    Yesterday Amazon.com released their first quarter financial results for 2012, and all seems to be going well. Net sales have increase by 34% to almost $13.2 billion as compared to the same period in 2011 ($9.9 billion). Operating cash flow is up 1% to $3.05 billion compared with $3.3 billion from the same time last year.

    Unfortunately free cash flow decreased almost 40% and ended at $1.15 billion, as compared to $1.90 billion the year before. Not too hot. Common shares outstanding plus shares underlying stock-based awards totaled 464 million a the end of the quarter as compared to 466 million a year ago. The company purchased $960 million in stock or about 5.3 million shares. They had previously authorized a $2 billion authorization to buy the company’s common stock.

    Operating income came in at $192 million, contrasted to $322 million in the first quarter last year. Net income leo decreased to $130 million, which is a 35% decrease when compared to first quarter 2011 ($201 million). That’s $0.28 per diluted share compared to $0.44 in 2011 Q1. Not so great.

    Despite the less than stellar quarter for Amazon, there are many great things in the works for 2012. E-book readers and the Kindle store have been big contributors to Amazon’s success this past quarter, and CEO Jeff Bezos has a lot of faith in their new products.

    Jeff Bezos, founder and CEO of Amazon.com comments on the success of the Kindle store:

    “I’m excited to announce that we now have more than 130,000 new, in-copyright books that are exclusive to the Kindle Store – you won’t find them anywhere else. They include many of our top bestsellers – in fact, 16 of our top 100 bestselling titles are exclusive to our store,”

    “If you’re an Amazon Prime member, you don’t even need to buy these titles – you can borrow them for free – with no due dates – from our revolutionary Kindle Owners’ Lending Library. The Kindle Owners’ Lending Library is heavily used by Kindle owners, and it has extremely unusual features that both authors and customers love. Every time you borrow a book, the author gets paid – and we have an inexhaustible supply of each title so you never have to wait in a queue for the book you want. Kindle is the bestselling e-reader in the world by far, and I assure you we’ll keep working hard so that the Kindle Store remains yet another reason to buy a Kindle!”

    Here’s a look at some projections for the second quarter already underway:

    * Net sales are expected to be between $11.9 billion and $13.3 billion, or to grow between 20% and 34% compared with second quarter 2011.

    * Operating income (loss) is expected to be between $(260) million and $40 million, or between 229% decline and 80% decline compared with second quarter 2011.

    * This guidance includes approximately $260 million for stock-based compensation and amortization of intangible assets, and it assumes, among other things, that no additional business acquisitions or investments are concluded and that there are no further revisions to stock-based compensation estimates.

  • Kindle Fire Surges To Take Half The U.S. Android Tablet Market

    Amazon’s Kindle Fire has become a major player in the Android tablet market in a very short time. Released in November of last year, the latest addition to Amazon’s Kindle line quickly became one of Amazon’s top-selling products for the 2011 holiday season.

    According to the most recent data from comScore, it looks like the Kindle Fire isn’t just one of Amazon’s top-selling products. In just three months after its launch it seized over half of the entire Android tablet market. According to data gathered by comScore’s Data Essentials service, the Kindle Fire had 54.4% of the Android tablet market in February of this year, up almost 13% from January, when its market share was 41.8%.

    Kindle Fire Android Tablet Market Share

    According to the data, most of the Kindle Fire’s growth comes at the expense of Samsung’s Galaxy Tab line, and the Motorola Xoon. The Galaxy Tab fell from 23.8% of the market in December 2011 to just 15.4% in February. The Xoom, meanwhile, fell from 11.8% to 7%. Only one other tablet – the Lenovo IdeaPad Tablet K1 – actually saw a gain in market share during the period, growing from 0.7% in December to 1.2% in February.

    Despite the Kindle Fire’s impressive growth and its dominance of the Android tablet market, it remains a distant second in the overall tablet market. Whether the Kindle Fire – or any Android tablet – can manage to knock Apple’s iPad off its high perch remains to be seen.

    What do you think? How does the Kindle Fire measure up against other Android tablets? Could Amazon ever present a serious challenge to the iPad? Let us know in the comments.

  • AmazonLocal Adds Deal Preferences

    AmazonLocal Adds Deal Preferences

    Today AmazonLocal unveiled Deal Preferences, a way for users to customize their shopping experience, and facilitate a more targeted offering of various deals they receive. AmazonLocal is a daily deals platform similar to Groupon, which offers users up to 75% discounts on everything from watermelons to sauna rentals.

    Below is a screen of the updated Deal Preferences page, where users can select the sort of deals they’re interested in by clicking on ‘Your Account,’ after logging in:

    amazonlocal

    According to a representative from Amazon in an email to WebProNews, AmazonLocal Vice President Mike George states, “The introduction of Deal Preferences upholds Amazon’s long tradition of delivering relevant products and services to customers. AmazonLocal provides customers in 100 markets across the U.S with deals every day, and beginning today, those customers can now use Deal Preferences to get exactly the offers they want sent directly to their inbox.”

    AmazonLocal, which recently sold 1 million Amazon gift cards in roughly 17 hours nationwide on March 20, came into its 100th market on April 5, and is presently available in 28 states and the District of Columbia. The service is also available to Kindle 3G and Kindle Touch customers in the U.S., and will continue to expand.

    In related news, Lexington, Kentucky, which is yet to have its own AmazonLocal market, was recently found to have the most Kindle readers in the country. Surely AmazonLocal will now be forced to expand to the area.

  • Link To The Amazon Appstore From Within Your App

    It was found that the Amazon Appstore is much better at generating revenue than Google Play. It’s not surprising when you consider the amount of people who own Kindle Fires, but the Amazon Appstore’s centralized platform plays a role as well.

    It’s that kind of centralization coupled with deep linking back to the appstore that can drive revenue up. It’s the kind of self promotion that really works and Amazon has some tips to get the most out of linking to your app on the Amazon Appstore.

    Now, you can use these deep links for three ways of self promotion on the Amazon Appstore. The first is obvious – linking to the paid version of your app on the appstore. There’s a free version of Angry Birds Space on the Appstore, but there’s also the paid version that gets rid of the ad. Rovio could insert a deep link into the free version to encourage people to upgrade to the paid version.

    The second method has you linking to another one of your apps. I would suggest linking to one of your free apps from a paid app. They already paid for this app, but why not encourage them to try out the other app. Then the free app can contain a deep link to the paid version. It’s a monetization cycle that works.

    The third link measure might not be related to monetization, but it can lead to it. Linking users to the review page is essential to get positive buzz going around in regards to your app. Having no reviews is worse than having bad reviews.

    In regards to actually linking to the Amazon Appstore, you have two options. You can insert a direct link to the Amazon Retail Website through the use of this base url: http://www.amazon.com/gp/mas/dl/android?. You can also link directly to the Amazon Appstore through this handy URL: amzn://apps/android?.

    Here’s a handy chart that shows you the various parameters you can add to your deep links. They work with whatever format you choose:

    Link Amazon Appstore Within App

  • Amazon Supply Launches For Industrial, Scientific, and Business Customers

    Coming just a week after Amazon launched its Amazon Web Services Marketplace, which allows customers to shop for software, databases, and servers the same way they would a book on the normal Amazon site, Amazon has now launched Amazon Supply. The Amazon Supply site, which is currently in beta, is aimed toward, business, industrial, and scientific customers. The site allows customers to shop and compare items normally sold in specialty catalogs for businesses.

    “We’re excited to offer a wide range of items, from basic supplies like drill bits and automatic hand dryers, to hard to find parts like laboratory centrifuges and miniature polyimide tubing, enabling business and industrial customers to streamline their buying processes,” said Prentis Wilson, vice president of AmazonSupply. “Low prices combined with fast, free shipping and a vast selection, make shopping on AmazonSupply a great experience for customers.”

    The site currently has 14 categories:

    • Hydraulics, Pneumatics, and Plumbing
    • Materials
    • Lab and Scientific
    • Occupational Health and Safety
    • Fasteners
    • Power and Hand Tools
    • Janitorial and Sanitation
    • Power Transmission
    • Test, Measure, and Inspect
    • Cutting Tools
    • Abrasives and Finishing
    • Material Handling
    • Office
    • Fleet and Vehicle Maintenance

    Amazon is providing free 365 day returns and corporate lines of credit for Amazon Supply customers. There is also a dedicated customer service center for the marketplace. What’s more, most orders over $50 receive free two-day shipping. I’ll admit, with free shipping thrown in, I’m tempted to buy a case of motor oil for my car, and a few other things that would be overkill for cleaning my small home.

    What do you think? Will you use Amazon Supply for your business or lab? What do you think of these new Amazon specialty marketplaces? Let me know in the comments below.

  • Lexington, Kentucky Has the Most Kindle Readers

    Amazon, who commands 55 to 60% of the e-book market, has been in the news as of late concerning its potential involvement behind a Justice Department lawsuit against other e-book suppliers, like Apple and Penguin, for price gouging. If all goes as planned, Amazon will be back to selling new e-book releases for $9.99 without any hassle, which leads to another interesting figure – Lexington, Kentucky has been named the most e-literate city in the United States, according to The Atlantic.

    A survey analyzed data from Priceonomics, regarding how many Amazon Kindles and Barnes and Noble Nooks (which essentially make up the e-book market in its entirety) were sold across the nation – and the results were surprising, in that the largest metropolitan areas of the country didn’t make up the top on the list. Coming in at #1 is Lexington, with a population of roughly 296,000.

    amazon kindle sales

    Chicago was fairly low on the list, and it would appear than there aren’t many people reading in Fresno. The study also showed that cities with a better climate had less readers, and that level of education didn’t seem to play much of a role in e-book readership.

    The data is interesting, as one might wonder when there could be time for all of the e-bookery in Lexington – the city recently lost its collective mind as the University of Kentucky Wildcats were getting close to winning NCAA Men’s Basketball Championship this year. One has to be from Lexington to truly understand the true depth of March Madness in the area. National headlines were made with overturned cars being torched, trees “being broke,” people being shot, etc. Besides the amount of e-books being read, the majority of cities in the U.S. also likely don’t have so many horses running through their neighborhoods:

    lexington, kentucky

    Ah, Lexington. What did Mel Gibson’s William Wallace mention in Braveheart? Something about warrior poets?

    Or, Lexington is a college town. The stats make sense, and Ann Arbor and Madison are also high on the list.

  • Amazon Web Services Launches AWS Marketplace For Cloud Software

    Amazon Web Services Launches AWS Marketplace For Cloud Software

    Amazon Web Services (AWS) announced today that they have launched the AWS Marketplace, and online store where AWS customers can shop for software and services in much the same way they would a book on Amazon. Customers will be able to search, compare, and use 1-click purchasing for products on the AWS Marketplace.

    The AWS marketplace features developer tools, databases, and operating systems for use with AWS. Most products on the site are priced by hourly or monthly rates, and the charges will appear on customers’ normal AWS bill alongside other services. Also, since the billing services are managed by AWS, software developers selling their products on the marketplace will not have to worry about processing customer billing or managing customer accounts.

    “AWS Marketplace brings the same simple, trusted, and secure online shopping experience that customers enjoy on Amazon.com’s retail website to software built for the AWS platform, streamlining the process of doing research and purchasing software,” said Terry Hanold, Vice President of New Business Initiatives at AWS. “AWS Marketplace makes it even easier to run software on AWS because you can find a wide variety of AWS ecosystem providers’ solutions, in one place, where much of the work involved in building and deploying solutions on top of AWS has already been done for you by these solutions providers.”

    Amazon Web Services has been frequently rolling out updates and new initiatives lately. Just this past week AWS has launched a new CloudSearch service and a public beta for its new Partner Network platform. It looks as if Amazon Web Services is aiming to be an even bigger player in the competitive cloud platform market.

    Have a look at this preview of the marketplace from AWS, and let me know your thoughts in the comment section below.

  • Amazon Web Services Announces Partner Network

    Amazon Web Services Announces Partner Network

    Amazon’s Web Services Blog just announced its new web services partner network, and is launching a public beta version of the global platform, the AWS Partner Network (APN). The APN seeks to afford users of the AWS partner network the technical information and the sales and marketing assistance needed to advance their AWS-based business ventures.

    While the Amazon Partner Network won’t be online until later in the year, Amazon encourages existing AWS members to put in a bid to upgrade to Standard and Advanced levels of the new network in the meantime. The APN will be available for technology-based partners (including ISVs, SaaS, tools providers, platform providers, and others) and consulting-based partners (including SIs, agencies, consultancies, MSPs, and others.) Both partner types can qualify for 3 levels of the APN – Advanced, Standard, and Registered – Standard and Advanced users will enjoy benefits including:

    – A logo publicly designating the partner as either Standard or Advanced
    – A listing in the new AWS Partner Directory
    – $1,000 in AWS Services credits
    – $1,000 in AWS Premium Support credits

    More information on Amazon’s Partner Network can be found here.

    In related Amazon news, the company will likely benefit from the U.S. Department of Justice’s crackdown on the inflation of book prices by competing publishers, thus restoring Amazon’s right to sell new releases for cheap.

  • Amazon Possibly Behind Justice Department e-Book Lawsuit

    When the Justice Department filed an antitrust lawsuit against Apple and other major publishers for allegedly banding together to drive up book prices, Amazon was named several times in the 36-page complaint. The company was named so repeatedly, roughly 90 times, that some speculate that Jeff Bezos and Co. might’ve prompted the suit in the first place, and the retailer likewise looks to be the sole beneficiary of the Justice Department’s decision to proceed.

    While the U.S. federal government is suing Apple and book publishers Hachette, HarperCollins, Macmillan, Penguin and Simon & Schuster, on the assumption that they’d worked together to raise the prices of e-books, three of the merchants so far have settled and restored discounting options to Amazon – but Apple, along with other publishers, filed their own federal complaint against Amazon on behalf of consumers, stating that the online retail giant is threatening their “traditional position as gatekeepers of the publishing world.” Amazon CEO Bezos’ response to the matter was “even well-meaning gatekeepers slow innovation,” as quoted in his annual letter to shareholders Friday.

    Apple and the publishers named in the suit were trying to stop Amazon from selling digital editions of new releases for $9.99, which cuts into profits for new hardcovers. Apple has been important to publishers, as before the launch of the iPad, Amazon controlled 90% of the e-book market – but as the iPad became popular, publishing executives were able to negotiate with Apple in order to set new release prices to whatever they’d like. This drove new book prices up to $14.99, with Apple taking 30% of the profits. The federal complaint states that this cost consumers tens of millions of dollars that they otherwise wouldn’t have had to pay. As of now, Amazon controls 55 to 60% of the e-book market, against Apple’s 10 to 15%.

    Suffice it to say, publishers aren’t happy with Amazon, who is benefitting from the lawsuit. The aforementioned three publishers who are settling, Hachette, HarperCollins and Simon & Schuster, were given a deal to where Amazon would be able to sell their books at discounted prices for at least 2 years. Digital media consultant Bill Rosenblatt states, “publishers are really, really angry over this, and not just because they’ve been sued. They’re also angry because this gives a lot of power back to Amazon.”

  • Apple Responds To DOJ Price-Fixing Lawsuit

    Apple has finally released their own statement concerning the recent lawsuit filed by the Department of Justice. The lawsuit accuses Apple of colluding with five publishers to raise the price of e-books and stifle competition from Amazon. Late yesterday, Apple released a statement in which they denied the allegations and insisted that the deals they made actually preserved competition, rather than hampering it.

    Here’s the statement, which was given to AllThingsD by Apple spokesman Tom Neumayr:

    The DOJ’s accusation of collusion against Apple is simply not true. The launch of the iBookstore in 2010 fostered innovation and competition, breaking Amazon’s monopolistic grip on the publishing industry. Since then customers have benefited from eBooks that are more interactive and engaging. Just as we’ve allowed developers to set prices on the App Store, publishers set prices on the iBookstore.

    Of the five publishers that were also sued by the DOJ, three have already settled out of court. Shortly after the suit was filed, Hachette, HarperCollins, and Simon & Schuster agreed to settle for undisclosed terms. The other two publishers, Macmillan and Penguin, have vowed to fight the suit in court alongside Apple. The CEOs of Macmillan and Penguin issued statements not long after the suit was filed denying any wrongdoing and insisting that the deals they made with Apple actually fostered competition by breaking Amazon’s stranglehold on the e-book market.

    Amazon, as you might expect, is immensely pleased with this development. They called the DOJ’s suit and the deals with three of the five publishers “a big win for Kindle owners.”

  • Amazon’s New CloudSearch Gives Sites Scalable Search

    Amazon Web Services (AWS) today announced Amazon CloudSearch, a service providing customers with “a fast, fully managed, and highly scalable search functionality” for web applications. Instead of managing and operating their own search engine functionality, customers can use CloudSearch to automate it. Customers simply create a search domain, upload data, and Amazon’s service takes over and deploys “highly tuned search indexes.”

    AWS states that the technology, based in the cloud, is fully scalable. Based on the amount of searchable data and changes to the query rate, CloudSearch will automatically scale. Business can even change search parameters, fine tune search relevance, and apply new settings without re-uploading data.

    “For many organizations, search plays a major role in how their customers experience their product or service – businesses need a sophisticated search capability to help their customers find the right information quickly. Implementing rich search functionality has traditionally been very expensive and time consuming due to the complexity of the technology required,” said Adam Selipsky, Vice President of Amazon Web Services. “Amazon CloudSearch frees customers from worrying about all of these complexities so they can easily launch powerful search functionality and pay only for the resources they use.”

    CloudSearch will use the same A9 technology that powers Amazon.com’s search capabilities. This means customers will have access to high throughput and low latency search for their sites using Amazon’s robust infrastructure. Using CloudSearch should be relatively simple, as AWS claims the service automatically detects and recommends the ideal search fields from a sample data set. Managing and customizing the settings will be done using the AWS Management Console. CloudSearch also has a complete set of API’s for web developers to put to good use.

    On the Amazon Web Services blog Jeff Barr, a “Web Services Evangelist,” outlined the CloudSearch pricing model. Customers will be billed based on the number of running search instances. There are three search instance size tiers: $0.12 per hour, $0.48 per hour, $0.68 per hour. There is a “modest charge” for each batch of data uploaded and if you need to re-index your data it will cost you $0.98 per Gigabyte.

    Those interested in implementing CloudSearch into their applications can get started over at Amazon Web Services’ CloudSearch page, which details the service at length.

  • Price Fixing, Razor Blades, and Steve Jobs’ Bad Idea

    Price Fixing, Razor Blades, and Steve Jobs’ Bad Idea

    Shaylin Clark reported here on the Department of Justice suit against Apple, and five major publishing houses over price-fixing allegations. Three of the five publishing houses have agreed to settle out of court. Clark summed up the basics of the suit:

    The government is seeking to nullify the agreements between Apple and the five publishers that instituted an agency model of e-book sales. Under the agency model, publishers set the price of e-books, and the retailer gets 30% of the price. Under the previous wholesale model, e-books were sold in the same way as physical books: the books are sold to the retailer by the publisher, and the retailer is allowed to set whatever price they choose. This model caused concern for publishers because Amazon was selling e-books at or below wholesale in order to drive sales of their Kindle e-reader, a practice which Barnes & Noble also adopted when they released their own Nook e-reader. The government alleges that by adopting the agency model, Apple and the publishers colluded to raise e-book prices. Once the agency model agreements with Apple were in place, the publishers were able to strong-arm Amazon and Barnes & Noble into similar agreements.

    Sounds cut and dried enough. But it has led some to ask a few basic questions about how anti-trust works and what is and is not allowed in open market competition in the United States. Amazon is the king of the hill in the e-book market. It seems counter-intuitive that the DOJ would sue to quell competition in that market.

    The key to understanding it all comes down to understanding two things: price-fixing and “freebie marketing”.

    I met a guy once who told me that every gas station owner in our town met at a particular restaurant weekly to agree on gas prices for the week. Since gas was consistent around town, it was all a matter of what was convenient for the buyer, not a price-comparison issue. Not sure if that story is true, but if so, that is price-fixing. And, it’s illegal as can be.

    In the 1950s, heavy equipment manufacturers like General Electric and Westinghouse would meet in public places like golf courses to discuss how they would price their products. They agreed to rotate bids for government projects so everyone got a taste. It went on for years until the Tennessee Valley Authority realized that bids that had been submitted as sealed and secret were actually identical, down to the last dollar. In the end, almost 50 executives paid large fines and several people spent a month or more in jail for the conspiracy. Before it was all uncovered and stopped, the price-fixing system had hosed taxpayers out of $175 million dollars a year in 1050s dollars.

    In the mid-1990s, Archer Daniels Midland and 4 other foreign companies colluded to raise the price of the animal feed additive lysine. Their international cartel was exposed when an employee told an FBI agent about it in the context of a completely separate matter, fearing it would be found out anyway. The resultant investigation led to the first DOJ prosecution of that scale in 40 years. ADM was also found to be conspiring to fix prices in the citrus market. Hundreds of millions of dollars in fines were assessed. But, over a nine month period, the lysine price-fixing scheme had managed to raise prices on farmers 70%.

    In the case of Apple and the publishing houses, the DOJ says that their “agency model” is a price-fixing scheme. The deal was actually the brainchild of Steve Jobs. In his biography, Jobs explains the genesis of the model:

    “We told the publishers, ‘We’ll go to the agency model, where you set the price, and we get our 30 percent. And yes, the customer pays a little more, but that’s what you want anyway.”

    Let’s pause here and look at the other term we said needed to be explained: “freebie marketing”, sometimes called the razor-and-blades business model.

    This marketing scheme is based on the idea of selling one item at a low price, even below cost or free, but making profit on a complementary item. Examples of these pairings include printers and ink cartridges, cell phones and service contracts, game consoles and games, and yes, razor handles and blades. In each of these cases, many of the sellers of these items take a loss on the initial purchase in order to make money on the second item in the pair.

    This is what Amazon had been doing. They had been selling their e-books for less than it costs them to get them wholesale, never going above the $9.99 mark they had set for themselves. But, in doing so, they grabbed the lion’s share of the market and gotten their Kindles spread far and wide. They are the default choice in e-readers today, in part because of the price points they set.

    Amazon has other things they can put through those Kindles, including independently-published books that cost them almost nothing to carry. Last year, one of these independent authors outsold every traditionally-published author in the Kindle store. We interviewed him here about his success in Q4, 2011.

    In order to be able to compete with Amazon in the e-book market, Apple needed to find a way to control pricing better. So they instituted the “agency model” as Jobs described it above.

    So far, none of this really amounts to price fixing. It is a different way to sell something, but not illegal. However, for this whole thing to work, the publishers had to get other retailers, including Amazon, to go along with the model, which let them set the prices. The DOJ says that things went one step further, which makes all the difference in the world. This was in the way that they went about constructing their plans. These were competitors talking amongst themselves about how to best get Amazon to raise prices. A particular price point may not have been set, but the agreement to a particular scheme to raise prices overall was. According to the suit:

    The Defendants’ conspiracy to limit e-book price competition came together as the Publisher Defendants were jointly devising schemes to limit Amazon’s ability to discount e- books… Together, Apple and the Publisher Defendants reached an agreement whereby retail price competition would cease (which all the conspirators desired), retail e-book prices would increase significantly (which the Publisher Defendants desired), and Apple would be guaranteed a 30 percent “commission” on each e-book it sold (which Apple desired).

    Phrases like “jointly devising” are the damning parts of the whole thing. If proven, they are the smoking gun that proves the charge. And, keep in mind, three of the defendants have already settled in this matter

    Some are saying that Apple did no price setting. Apple maintains that they are merely the “agent” in the model. But, the suit alleges that Apple is complicit because the agency model was their idea in the first place. And, to top it all off, it had to be implemented industry-wide or Apple would not play ball. Again, according to the biography, Jobs said:

    “We also asked for a guarantee that if anybody else is selling the books cheaper than we are, then we can sell them at the lower price too.”

    The DOJ suit puts it this way:

    Apple facilitated the Publisher Defendants’ collective effort to end retail price competition by coordinating their transition to an agency model across all retailers. Apple clearly understood that its participation in this scheme would result in higher prices to consumers… Over three days in January 2010, each Publisher Defendant entered into a functionally identical agency contract with Apple that would go into effect simultaneously in April 2010 and “chang[e] the industry permanently.”

    The simultaneous adoption of contracts, the identical structure of those contracts, and the fact that it was all built upon competitors putting their heads together to beat back a single entity is what is going to make this suit very heard to beat for Apple and the remaining publisher defendants.

    Penguin, one of the holdout defendants in the case, released a statement from its CEO John Makinson which denies any collusion with other publishers as he outlines two reasons they are not settling with the DOJ:

    “The first [reason] is that we have done nothing wrong. The decisions that we took, many them of them costly and difficult, were taken by Penguin alone… The second, and equally powerful, reason for our decision to place this matter in the hands of a court is that we believed then, as we do now, that the agency model is the one that offers consumers the prospect of an open and competitive market for e-books… we reasoned that the prevention of a monopoly in the supply of e-books had to be in the best interests, not just of Penguin, but of consumers, authors and booksellers as well.”

    Since HarperCollins, Simon & Schuster and Hachette Book Group have already settled, Amazon has wasted no time in announcing victory. They released a one-sentence statement:

    “This is a big win for Kindle owners, and we look forward to being allowed to lower prices on more Kindle books.”