WebProNews

Tag: 4G

  • Apple Announcement: FaceTime Will Work Over Cellular Network

    When FaceTime was first introduced, people often wondered if they would one day have the ability to make calls over 3G. At first it was only available on Wi-Fi, but no longer.

    As part of the announcement for the new iOS 6 mobile operating software, Apple said that its users will now be able to take and receive FaceTime calls over a cellular network. (3G for iPhone, 4G for iPad) This is a huge deal for FaceTime users, as it makes video calling truly mobile.

    Carriers may have to deal with a lot of extra data through their networks, which was though to be the reason Facetime wasn’t cellular network enabled from the get-go. If you have unlimited data, then go for it. Otherwise you may find your data cap has been maxed out after just a few calls. But, still, it’s nie to have the option.

    Apple will also unify your Apple ID and your phone number, allowing you to take calls from your Mac or iPad with FaceTime.

    Apple is constantly trying to merge its mobile and desktop/laptop devices while trying to keep you constantly connected to an Apple machine of some type. This will allow people to take a call from their iPhone and transfer it to their Mac if they happen to be at their computer.

    [TNW]

  • Verizon Wants to Put 4G in Your Car

    Verizon Wants to Put 4G in Your Car

    With 4G coverage growing throughout the U.S., it makes sense that carriers are now pushing harder than ever for subscribers. The problem is, smartphones still remain the major source of subscriptions to 4G networks. Sure, there are tablets and a handful of other devices that U.S. carriers offer data packages for, but smartphones are the major source of suscriptions.

    Seeing how limited it is by the lack of 4G enabled devices, Verizon has taken the initiative and brought together a group of automotive companies to look at creating data-enabled cars. This week the company formed the 4G Venture Forum for Connected Cars to push through innovation in car design. BMW, Honda, Hyundai, Kia, and Toyota are all on-board. According to Verizon, the group will explore ways to make cars of all types connected and discuss ways to accelerate deployment of 4G LTE technology in the automotive industry.

    “There are many challenges to designing next generation telematics and infotainment solutions, including supporting safe and responsible driving, advancing vehicle-to-vehicle solutions and improving sustainability, among others,” said Tami Erwin, chief marketing officer for Verizon Wireless. ”As an innovator in the technology industry, Verizon is a natural impetus for this collaboration, which we all expect will include other companies and spur results that will benefit not only the industry, but millions of consumers around the world.”

    It is easy to see the benefits of having a high speed data connection on the road. Navigation, weather reports, and messaging features are the basic uses that come to mind. Also, in-car apps for Pandora and similar streaming radio services would be the end of satellite radio. Combined with Google’s self-driving cars, a 4G data connection would mean a mobile living room.

    The only question left is why no U.S. car companies are part of Verizon’s new forum. The answer for Ford could be that the company is already far ahead of other car companies with its SYNC technology, and is perhaps already working on implementing data in its cars. Chrysler and GM could use a place at the table with Verizon if they hope to catch up, as car technology is rapidly shifting focus to Silicon Valley rather than Detroit.

  • Sprint’s LTE Network To Be Slower But More Consistent Than Verizon, AT&T

    Sprint’s LTE Network To Be Slower But More Consistent Than Verizon, AT&T

    As you may have noticed, LTE is all the rage these days. Everyone, it seems, is in the process of building a 4G LTE cell phone network. Verizon already has a fairly sizable one up and running, and AT&T isn’t all that far behind. Sprint is set to roll out their network later this year, and even T-Mobile is getting in on the game. LTE is the next evolution in wireless data technology. And I mean that literally: the LTE stands for Long Term Evolution.

    At the same time that the carriers are rolling out these zippy new networks, the handset manufacturers are cranking out 4G-capable devices (and you can bet the iPhone will be one of those when it launches later this year). And of course, every phone manufacturer is going to tell you that their phone is better, and some certainly are, but the networks are pretty much all the same, right? After all, 4G LTE is 4G LTE, isn’t it?

    Well, it turns out that that’s not exactly the case. Not all 4G networks are created equal, as Sprint executives revealed today at the CTIA conference in New Orleans. Sprint’s new 4G LTE network, it seems, will not be as fast as the competition. Whereas Verizon and AT&T use 10 MHz channels for their network, Sprint will only be using 5 MHz channels at the beginning. That means that Sprint’s network will be a bit slower than the competition.

    Now, before you give up on Sprint altogether, the slower speed doesn’t mean that their network will necessarily be worse. For one thing, as PC Mag is reporting, the network is being designed with consistency in mind. Verizon’s 4G speeds can be a bit varied, and the network has distinct difficulties when a user passes from a 4G coverage area to a 3G area. Sprint is working to make sure that their network suffers from neither of those problems.

    Sprint is also planning to make several other network improvements, according to today’s report. For one thing, they will be moving voice calls to the spectrum that will be freed up when they shut down the Nextel network. That should take some of the load off the company’s current 3G network, which should improve its data performance.

    Of course, it also bears remembering that of the three largest carriers, only Sprint still offers an unlimited data plan. Verizon and AT&T have long since abandoned unlimited data in favor of a tiered system. Those data plans – and their caps – remain unchanged on the much faster 4G networks. Sprint, on the other hand, insists that they will keep their unlimited data plans even after the switch to 4G LTE.

    So, for all that Sprint’s 4G network will be a bit slower than the competition, you have the option of unlimited data as a tradeoff. Considering how easy it is to burn through those data caps on any 4G network, unlimited data is nothing to sneeze at.

    What do you think? Is it a problem that Sprint’s 4G LTE network will be a little slower than the competition? Does the promise of unlimited data change how much you care about network speed? Let us know in the comments.

  • AT&T, Verizon, T-mobile, and Sprint Scored on Speed

    AT&T, Verizon, T-mobile, and Sprint Scored on Speed

    Wireless carriers make all sorts of claims when trying to sell data plans to smartphone users. It can be hard to sort out which carriers advertise their 3G and 4G networks as the fastest, most reliable, and most widespread. To cut through the confusion, PCWorld has tested all of the networks and provided some definitive evidence for which carrier really is the fastest.

    PCWorld tested both 3G and 4G speeds for each of the four major U.S. wireless carriers – AT&T, Verizon, Sprint, and T-Mobile. The carriers were asked to send phones that they thought would perform best on their networks. Those phones were used to record data speeds in cities all across the U.S., including Atlanta, Boston, Chicago, Dallas, Denver, Las Vegas, Los Angeles, New Orleans, New York, San Francisco, San Jose, Seattle, and Washington D.C.

    The study concluded that AT&T provides the fastest average 4G download speeds in the country, with an average of 9.12 mbps. Verizon comes in second with an average of 7.35 mbps download speed. Verizon does best AT&T when it comes to upload speeds, though, with a 5.86 mbps average vs. AT&T’s 4.91 mbps average upload speed. T-Mobile and Sprint come in at 3rd and 4th, respectively, in both categories, though T-Mobile’s 5.53 mbps average download speed is a lot more competitive than Sprint’s 2.81 mbps. In fact, Sprint came in a distant fourth in every category.

    Almost as surprising as Sprint’s abysmal showing is that when it comes to 3G, T-Mobile is tops in download and upload speeds by a landslide. The carrier averages 3G download speeds of 3.84 mbps, well ahead of the runner-up AT&T’s 2.62 mbps, and is even 1 mbps faster that Sprint’s 4G average download speed. Verizon and Sprint aren’t even really in the running with 1.05 mbps and 0.59 mbps download speeds, respectively. This same order holds for 3G upload speeds, though Verizon and AT&T are relatively close. T-Mobile won both 3G categories in all but 2 of the cities where speeds were tested – Dallas and Chicago, where AT&T has slightly higher speeds.

    So, if you are looking for a new smartphone data plan, you really can’t go wrong with any carrier besides Sprint. In fact, if you are in an area that doesn’t yet have 4G service from any of the carriers, you might consider the superior 3G speeds of T-Mobile, which has less-expensive data plans than both Verizon and AT&T. Keep in mind, though, that these numbers are a national average. Data speeds can vary depending on your city and where you spend your time. To help with this, PCWorld also split up the data by city.

  • Homeless Hotspots Could Result in Numerous Public Health and Safety Risks

    Marketing agency BBH Labs was been inspired to turn local homeless people into hotspots while attending the South by South West conference in Austin, Texas. Each homeless representative will be given a sign and a 4G connection to alert people of their location while they walk around and make connections for people in exchange for donations.

    This idea is sheer madness, the general public does not even want to share public facilities with the homeless (think about how many homeless people are kicked out of libraries) and they certainly aren’t going to initiate an interaction with a vagrant but according to The Inquirer BBH thinks that it will work: “They’re carrying MiFi devices. Introduce yourself, then log on to their 4G network via your phone or tablet for a quick high-quality connection. You pay what you want (ideally via the PayPal link on the site so we can track finances), and whatever you give goes directly to the person that just sold you access.”

    Some people have reacted to the idea by saying that BBH is exploiting the homeless and not paying them enough — that they are corrupt because the homeless representatives will be independent contractors meaning that they might not even make minimum wage.

    The homeless 4G vendor in the following YouTube thinks that this will be a wonderful experience and opportunity for him to get his life back on track:

    Commenters either vilified BBH on the blog for their Homeless Hotspot idea while others thought that it helped economically challenged people rise above:

    “Calling it “charitable” is a pretty crappy way to get around federal minimum wage laws. Luck for you the US Attorney in Texas is a Bush appointee.”

    “The critics have it all wrong. The homeless are not being exploited. They get paid, get a chance to meet and talk to people for a relatively minor chore of carrying a wireless hot spot. It’s safer than being a day laborer, pleasanter than standing on the street waving a sign directing drivers to a real-estate development, and offers more real contact than selling newspaper. Those who criticize the radiation exposure should ask whether a hot spot manned by paid staff, which is common at many conferences, is not just as risky. BBH labs deserves praise for an innovative idea to offer homeless a chance to make money and mingle with people.”

    “Plan A – homeless receive money for doing a job they agreed to. Plan B – homeless get nothing. And you think Plan B is more moral than Plan A??? lol. What a joke! This confirms my suspicions that the homeless are people the rest of you are ‘voting off the island’… and your wolf pack morality then views doing anything for them to be wrong. BBH if you read this, please don’t abandon this project because you’ve been besieged by evil – you are in the right here, and the homeless will be better off as a result of your efforts.”

    “I definitely see the merit in the arguments of those defending the program and of those who are outraged by it. I think it’s important, however, to consider that (from what I gather in the article) no one is being forced to do this. If an individual is fully aware of the risks/implications of participating in this program, shouldn’t they have the option to take part? it could, of course, be argued that the often extremely desperate situation that much of the homeless population face could take away this notion of agency. The moral integrity of this program, in my opinion, relies on the unlikely assumption that no deception or wrongful coercion of a participant would take place. My biggest issue with this program is actually the safety concerns associated with being able to track the hotspots, and with that, the individual. For a group that is already at huge risk for violence and other horrific assaults, this just doesn’t seem wise…”

    Safety might be the biggest issue that BBH needs to consider. The homeless contractors are under very little supervision. While there are many homeless that are clean cut hard working people capable of interacting with the community, there are also many homeless individuals suffering from mental and physical diseases that could lead to public health and safety risks for the people who elect to make exchanges with this specific group of representatives. We also need to protect these representatives from becoming targets of violent crimes.

  • New iPad 4G Models’ Shipping Dates Already Delayed

    New iPad 4G Models’ Shipping Dates Already Delayed

    Less than 24 hours after the new iPad was unveiled and put up for pre-sale, some of its models have already been delayed. In terms of shipping dates, some 4G enabled models on AT&T’s network have been pushed back three days.

    Over at the Apple online store, it appears that the biggest demand so far is for white 4G enabled models. Both the 16GB 4G model ($629) and the 64GB 4G model on AT&T show a delayed shipping date of March 19th. As you may recall from our coverage of the iPad event on Wednesday, Apple said they would be releasing the new iPad on March 16th.

    And that’s still the case for all of the other models as of right now. All of the Wi-Fi only iPads as well as all of the models on Verizon are still showing March 16th. And all of the black 4G models on AT&T are also still on schedule.

    Of course, this is likely to change at any moment, as anxious iPad fans flood the online store with pre-orders.

    March 16th is a big day for Apple, as they will launch the new iPad (yep, the “new iPad”) in 10 different countries including the U.S., Canada, Australia, and Japan.

    The new iPad sports a 2048×1536 Retina display and an all-new quad-core A5X processor. It also has a new iSight camera and voice dictation. With the launch of the new iPad, Apple also brought iPhoto to the device along with officially launching iOS 5.1.

  • iPad 3 Launching With 4G LTE After All [Rumor]

    We’re only a day away from the big iPad 3 (or is it iPad HD) event that Apple’s holding in San Francisco. Invites were sent out last week, saying that the Cupertino company has “something you really have to see…and touch.”

    One of the biggest speculation points on the new tablet has been whether or not it’s going to launch with 4G LTE capabilities. Early reports said yes, but later reports have thrown that into question. On Monday, we told you about sources that said the iPad 3 will not tote a higher price tag than the iPad 2 (something that contradicts common wisdom on the matter). The possible lack of a price hike led MIC Gadget to speculate that it was due to the iPad 3 not coming 4G LTE ready.

    Now, on the eve of the suspected launch, iMore is reporting that the new iPad will come ready for 4G LTE. They quote sources that were correct on the date of the launch event who say that Apple is not planning on saving the big 4G announcement for the iPhone 5.

    They also added the little tidbit that despite recent uncertainty on the availability, the new iPad will in fact launch with the A6 quad-core processor.

    With many carriers expanding their 4G networks, it would make sense for Apple to launch their latest and greatest with the capability. Luckily, we only have to wait another day to find out.

    For more on the iPad 3, head on over to our coverage page.

  • SNL Spoofs Verizon’s 4G LTE Ads

    Saturday Night Live has been accused by some people these days of not being that funny anymore and that all of its good actors have moved on. SNL proved last night that they still got it.

    A sketch last night on SNL spoofed Verizon’s ads where a person walks into a store to look for a new phone while an employee barrages them with specs and technical mumbo jumbo. While the ad would portray this as something that everybody gets, the truth is very different.

    The sketch portrays what it’s really like for a person, young or old, when they encounter a Verizon salesperson. The sketch may be funny, but it once again shows that SNL can still give us the truth under a veneer of humor.

    Check it out below:

    And for those who can’t watch the NBC embed, we’re sorry. Every video of the ad on YouTube has been flagged for copyright by NBC. You’ll have to watch their embed.

  • All 4G Smartphones Free At T-Mobile For One-Day Valentine’s Sale

    Looking for a gift for your sweetheart this Valentine’s Day? Are they on a diet or allergic to roses? T-Mobile thinks that nothing says I love you like a new phone.

    This Saturday, February 11th, for one day only, T-Mobile is offering all of their 4G smartphones for free with a 2-year contract. This deal includes the Samsung Galaxy S II, HTC Amaze 4G, Nokia Lumia 710, Balckberry Bold 9900 4G, HTC Wildfire 4G, and more. The deal also includes a selection of tablets like the T-Mobile springBoard with Google.

    The “free” part will come in the form of a mail-in rebate when you sign up for a qualifying “Classic Plan.”

    T-Mobile is promoting this with an ad campaign, and you can watch the video below. Full press release is available after the clip (so you can scour it for all the little fine print).

    PRESS RELEASE: In the spirit of the season, T-Mobile USA, Inc. will show consumers lots of love with another jaw-dropping promotion for its “Valentine’s Day Sale.” For one day only, Saturday, Feb. 11, T-Mobile will give customers the chance to get their hands on the latest 4G smartphones and select tablets for free, making a perfect gift for loved ones or themselves. The promotion includes T-Mobile’s fastest 4G smartphones and select tablets running on America’s Largest 4G Network® such as the Samsung Galaxy S™ II1 and the T-Mobile® SpringBoard™ with Google™.

    New and existing eligible customers can take advantage of this deal receiving their device for free after a mail-in rebate card when they sign up for a new two-year contract on any qualifying Classic Plan™2 or for a $0.00 down payment after mail-in rebate card when signing up on a qualifying Unlimited Value™3 plan.

    “T-Mobile has a commitment to make the 4G experience affordable and accessible to everyone, so this sweet deal on smartphones and tablets is our Valentine’s gift to consumers,” said John Clelland, senior vice president of marketing, T-Mobile USA. “No matter where loved ones live, T-Mobile wants to bring them closer with unlimited talking, photo sharing, video chatting, texting, and more.”

    A recent online Omnibus survey4 with Harris Interactive found that four-in-ten (44%) of first time smartphone buyers in 2012 say the cost of the data plan associated with the smartphone is the most influential reason they have not purchased a smartphone before. The value for customers extends beyond the “Valentine’s Day Sale” as T-Mobile offers the best rate plan pricing on America’s Largest 4G Network.

    The following is a sample of the exceptional devices available during the “Valentine’s Day Sale” if customers choose to sign up on a two-year Classic Plan™:

    The “Valentine’s Day Sale” will be available on Feb.11 at participating T-Mobile retail stores nationwide and T-Mobile will support the promotion with a national television advertising campaign. For more information about T-Mobile’s “Valentine’s Day Sale” and details about qualifying plans, visit http://bit.ly/z36M9c.

    1 Devices must be supported with the following data requirements: voice phones: 200 MB data; most smartphones: 2 GB data; 42 Mbps devices (Amaze and Galaxy S II): 5 GB data.

    2Standard upgrade eligibility rules apply for existing Classic customers that stay on a Classic plan; standard migration fees will apply for existing Classic customers that switch to a Value plan and have less than 18 months contract tenure.

    3 $0 down payment offer not applicable in RI, CT, or Miami-Dade County, FL; customers in these regions will be eligible for a different offer. Equipment installment plans: On approved credit and 0 percent APR. Down payment and unfinanced portion required at purchase. Remaining balance paid in 20 monthly installments. Total post-rebate price of each device equals down payment amount plus monthly payment amount times 20.

    4This survey was conducted online within the United States by Harris Interactive on behalf of T-Mobile USA from December 20-22, 2011 among 2,573 adults ages 18 and older, among whom 235 will be first time smartphone buyers in 2012, and 988 are current smartphone users who will remain smartphone users in 2012. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact kmcfadzean@waggeneredstrom.com.

    5 Mail-in rebate not applicable in RI, CT, or Miami-Dade County, FL.

  • What Happens to AT&T and T-Mobile Now? Congressman Boucher Weighs In

    What Happens to AT&T and T-Mobile Now? Congressman Boucher Weighs In

    Last month, AT&T withdrew its bid to purchase T-Mobile USA from Duetsche Telekom after a lot of criticism, especially from the Department of Justice and the FCC. The merger did receive a lot of support, but the criticism proved to be louder.

    Were you for or against the AT&T/T-Mobile merger? We’d love to know.

    Former Congressman and Internet Innovation Alliance Honorary Chairman Rick Boucher supported the merger, as he explained in this previous interview with WebProNews, because he believed it would help spur innovation, the economy, and jobs. We recently spoke with him again to talk about the implications of the deal not going through.

    “I was not surprised by that decision given what had happened prior to the time that the application was withdrawn,” said the Congressman.

    He went on to explain that the merger would have brought an “improvement that we desperately need.” If you remember, one of the goals of the merger was to bring high-speed broadband connections to 97 percent of the U.S. in 6 years, which would have nearly fulfilled President Obama’s broadband plan. Since the deal fell threw, Congressman Boucher told us that, in order for the President’s goal to still be met, the government would have to step in with an investment.

    “In this era of concern about deficit spending, finding those investments is going to be very difficult,” he said.

    As for AT&T, Congressman Boucher told us that he thinks the company will still try to meet the goals it set with the merger in mind, but that it would take a lot longer than 6 years to fulfill them. Through T-Mobile, AT&T would have saved significantly in its effort to enable 4G, but now, it needs to come up with the monies on its own.

    “My guess is AT&T, at this point, is going to focus on strengthening its network in its core areas building out its 4th generation technology on an incremental basis of market-by-market, as it is an opportunity for that investment to realize the highest rate of return,” the Congressman explains. “Instead of it happening within 6 years on a nationwide basis, undoubtedly without the merger having occurred, that may now take a somewhat longer period of time.”

    Some reports have indicated that AT&T has been talking with several owners of 700 MHz licenses and is in the process of acquiring them as part of its backup plan in case the T-Mobile deal fell threw. This may very well be true since the company is in need of more spectrum.

    The Congressman is also optimistic about T-Mobile saying it is in a “very strong position to be a viable competitor.” However, he did say that it would have challenges with deploying 4G.

    “The challenge that T-Mobile faces is acquiring the capital that is necessary to deploy 4th generation technology across its network,” he pointed out.

    While AT&T did have to pay T-Mobile $4 billion ($3 billion in cash and $1 billion in spectrum rights), the Congressman said that T-Mobile would still need considerably more financing. What’s more is that T-Mobile’s parent company, Deutsche Telekom, had said, prior to the merger, that it wanted to exit the U.S. market and was not going to invest in it further. If this is still the case, T-Mobile could have a tough road ahead.

    Since the future of T-Mobile is still in question, there have been some speculations about whether or not AT&T will make another attempt at buying the company. Congressman Boucher told us that, at this point, it seemed that the companies were headed in two different directions.

    Sprint has also been mentioned as a potential buyer of T-Mobile, but the Congressman thinks such a merger would face the same scrutiny that the AT&T/T-Mobile did.

    “I think it’s gonna be very difficult for any of the major carriers to purchase T-Mobile, given the position of the Department of Justice and the FCC,” he said.

    Speaking of major carriers, he said it would be “impossible” for Verizon to make such a purchase. If a carrier were to purchase it, the Congressman thinks it would have to be smaller than T-Mobile.

    Another possibility would be to sell T-Mobile in parts, which is not what Congressman Boucher considers to be a good decision.

    “This is a world where business dominates,” he said. “I think Deutsche Telekom will make its decision very carefully based upon the relative value of the business offers that are made.”

    In terms of the mobile industry as a whole, Congressman Boucher told us that the merger not going through was negative for mobile, consumers, and the economy.

    “The long term impact is that we don’t get the deployment of 4th generation technology to 97 percent of the American public within the next half decade,” he said. “I think that’s the major negative impact.”

    “Wireless technology was the answer,” he added. “We were going to bring broadband to the broadband have-nots – I’m not sure what the answer is now.”

    What do you think the next steps will be not only for AT&T and T-Mobile, but also the mobile industry? Please share your thoughts.

  • Verizon Expanding 4G LTE Network To Five New Markets

    Verizon announced today that they are expanding their 4G LTE network. The network will be activated in five new markets tomorrow and expanded in three others. Tomorrow’s launches bring the total number of markets with access to the 4G network to 195.

    Verizon will flip the switch tomorrow on networks in Glens Falls and Utica in New York, Brownsville and McAllen in Texas, and Lawton, Oklahoma. Networks in Atlanta, Houston, and Spokane are being expanded.

    Verizon 4G Coverage Map

    Users connected to Verizon’s 4G network should generally experience downlink rates from 5 to 12 megabits per second (Mbps), and uplink speeds of 2-5 Mbps.

    Verizon offers a wide variety of 4G devices on its network, including LG’s Spectrum, which was announced at CES 2012, the Samsung Galaxy Tab 7.7, and Motorola’s Droid line of phones. The iPhone 4S is not LTE capable, so it cannot run on Verizon’s network (a problem AT&T worked around by dual-layering their LTE network with an HSPA+ network, which the iPhone 4S is compatible with). The next-generation iPhone, presumably coming this summer, will probably have LTE capability.

  • AT&T 4G Network Available In 11 More Markets

    AT&T 4G Network Available In 11 More Markets

    Wireless carrier AT&T has announced their new 4G LTE data network is now available in 11 new markets, bringing the total to 26. Cities now with 4G access include New York, San Francisco, Los Angeles, Raleigh, and Orlando. Markets that already had the network include Chicago, Houston, Indianapolis, Las Vegas, Washington, D.C., and Puerto Rico.

    AT&T’s 4G network is dual-layer, meaning that it uses both LTE and HSPA+ technology. This makes it compatible with a larger number of phones and prevents users from experiencing a sudden drop in data speeds when transitioning out of an LTE-covered area. This also gives AT&T a competitive advantage over Verizon regarding the iPhone 4S. The iPhone 4S is HSPA+ compatible, but not LTE compatible, which means that Verizon iPhone users have no access to their carrier’s 4G network. AT&T iPhone customers, however, will get at least a partial speed boost from AT&T’s new network.

    According to AT&T’s press release, they expect deployment of their 4G network to continue throughout 2012, and be mostly done by the end of 2013.

    Are you in one of AT&T’s new 4G markets? Tell us about it in the comments.

    [Source: AT&T Press Release]

  • Breaking: Verizon Responds to Data Outage

    This morning we reported on a massive outage that was plaguing Verizon’s data network nationwide. Reports were flying on Twitter and on Verizon’s support forum that customers were getting no data connection on their Verizon Wireless phones. Most reports seemed to indicate that both the 4G LTE and 3G networks were down, though the 3G network does not seem to have been hit as hard.

    As part of that story I sent a request for comment to Verizon Wireless. They had this to say:

    Verizon Wireless 4G LTE service is returning to normal this morning after company engineers worked to resolve an issue with the 4G network during the early morning hours today. Throughout this time, 4G LTE customers were able to make voice calls and send and receive text messages. The 3G data network operated normally.

    While the spokesperson’s statement about the 3G network doesn’t seem to jive with what customers on the support forum were saying, it is nice to finally have some sort of statement from the company. The latest reports on the original support forum thread seem to indicate that the network is in the process of coming back online. Hopefully Verizon customers will be back to normal service soon.

    This is actually the second such outage in recent memory. Just two weeks ago (when the support thread was started) Verizon suffered another major data network outage two weeks ago that lasted for most of a day.

    Were you affected by today’s outage? If so, have you gotten service back? Let us know in the comments.

  • Nationwide Data Outage Plagues Verizon Customers

    Sometime in the middle of the night Verizon’s data network seems to have crashed. The first report hit Verizon’s support forum from San Francisco around midnight, Pacific time. Since then the thread has come alive with reports from all over the country. Users are reporting no 4G coverage and 3G coverage that was spotty at best. The most recent report on the forum was made about an hour ago from Illinois and reports no data connection.

    The company has been making a minimal effort at damage control via their customer support Twitter feed this morning, but have remained quiet on the details. No comment has been made either on the outage itself or on when Verizon customers can expect the problem to be resolved.

    I have sent Verizon a request for comment which has yet to be answered. The Verge, however, is reporting that they did manage to speak to a Verizon spokesperson who only acknowledged the outage without giving any further information.

    As one might expect, Twitter has been abuzz with complaints about the outage:

    @VZWSupport Data service does not seem to be working in San Antonio, TX. 78230 zip code. No 3G or 4G on my HTC Thunderbolt. 22 minutes ago via web · powered by @socialditto

    @VZWSupport why don’t I have data? 24 minutes ago via Twitter for Android · powered by @socialditto

    @VZWSupport I’m having consistent LTE outage and spotty 3G since at least 2am. #FlintMI Any update on when this will be fixed? 25 minutes ago via web · powered by @socialditto

    @VZWSupport, Why don’t you come out with a public acknowledgment that there is a connection issue and some ETA? 27 minutes ago via Twitter for Android · powered by @socialditto

    No. reliable 4g & better radio works… RT @VZWSupport: Need a little assistance with your new Galaxy Nexus? Try this http://t.co/X0hb1Ltq 23 minutes ago via Twitter for Android · powered by @socialditto

    Meanwhile, either someone at Verizon Support has a sense of humor, or they haven’t been paying attention. Just a few minutes ago they responded to this tweet…

    @VZWSupport what is going on I can’t call, text or email???? this is the 2nd time in two weeks 51 minutes ago via web · powered by @socialditto

    With the following:

    @DarkKnight1911 Oh no! May I ask what zip code you are in? Did you power the phone off/on and try again? Are others having issues? ^TH 9 minutes ago via Radian6  · powered by @socialditto

    The timing of the outage is particularly problematic for Verizon, who have been pushing their 4G network heavily in holiday shopping ads for their phones.

  • AT&T, T-Mobile Deal Is Necessary for U.S. Economy & Obama’s Broadband Plan, Says Former Congressman

    As the hearing date for the AT&T/T-Mobile merger draws closer, it seems the controversies surrounding it are only getting more complex. From the initial announcement back in March, consumer groups have spoken out against the deal. But the opposition has gotten much more intense recently with both the U.S. Department of Justice and Sprint filing lawsuits to block AT&T’s $39 billion planned takeover of T-Mobile.

    AT&T, however, is standing its own ground and fighting for its acquisition to get approved. It filed a formal response to the DOJ lawsuit, in which it said the complaint “fails to come to grips with the significant efficiencies this transaction will generate.”

    Are you for or against AT&T buying T-Mobile? Let us know.

    The telecom giant, who would become the largest U.S. wireless operator if the deal goes through, is also receiving its fair share of support. Early on, the Heartland Institute, an organization that promotes free market initiatives, expressed their support for the merger and called it a “natural” business acquisition.

     

    Large organizations including Microsoft and Facebook have also endorsed the proposed merger as well as numerous governors across the country. Most recently, 15 House Democrats wrote to President Obama yesterday encouraging his administration to settle the DOJ lawsuit in order for the deal to go forward.

    The Internet Innovation Alliance (IIA) has additionally been very outspoken in its support of the merger, especially its Honorary Chairman, former Congressman Rick Boucher. He originated the House Internet Caucus and has a history of being active in Internet-related issues. He spoke with WebProNews specifically about AT&T’s bid to buy T-Mobile and told us that, while the opposition was loud, the support was actually larger.

    “The level of support for this merger greatly exceeds the level of opposition,” he said.

    The primary goal of the Internet Innovation Alliance is to promote broadband deployment. Through this merger, the IIA and Boucher believe that innovation would increase and that jobs would be created. In turn, both of these areas would result in an improved economy.

    “We [IIA] think there are very few steps that could be taken that could do more to help the American economy today than deploying broadband to everyone nationwide,” said Congressman Boucher.

    Earlier this year, President Obama laid out a broadband plan in which he said 98 percent of U.S. residents would have access to high-speed mobile broadband service over the next several years. According to AT&T, their merger would bring this access to 97 percent of Americans throughout the country.

    “The President’s goal is almost entirely fulfilled simply by allowing this merger to go forward,” pointed out Congressman Boucher. “I, frankly, don’t see a way that the President’s goals of having 98 percent deployment within the near term can be met in the absence of this merger.”

    He also pointed out that, through the merger, this initiative that would practically meet the President’s goal would be funded privately. In other words, it would not cost taxpayers anything, whereas other broadband endeavors would.

    Congressman Boucher told us that the AT&T/T-Mobile deal would be especially beneficial for rural areas as well. Up to this point, the deployment of broadband to these areas has been largely prohibited due to the high cost it takes to string wires over mountainous regions. However, he explains that AT&T plans to deploy 4G wireless technology, which not only reduces the costs associated with wires, but also has speed that is said to rival the fastest broadband connections today.

    In regards to the opposition over competition, Congressman Boucher told us that there were plenty of alternatives for consumers.

    “Yes, this merger takes 1 competitor out of the space, but in the most densely populated, largest markets across the country, in 18 out of 20 of those, you would still have a choice of 5 or more providers of wireless service,” he said.

    Price increases have also been a big concern for consumers. But, as he explained, when other wireless companies have merged in the past, prices have actually gone down instead of up.

    Congressman Boucher told us that he did, in fact, believe that the deal would be approved. One reason he thinks it will is because Deutsche Telekom, T-Mobile’s parent company, clearly wants to exit the American mobile market. The company has stopped investing in T-Mobile USA and is not making plans to integrate 4G. For these reasons, it will eventually lose its subscribers unless someone buys it.

    Some reports have speculated that Sprint should purchase it, but the Congressman said that Sprint has had trouble integrating previous acquisitions due to compatibility issues. He believes that a T-Mobile acquisition would turn out the same way.

    While he does think that AT&T will be able to go forward with its purchase of T-Mobile, he did say that the terms of the deal would likely be negotiated. Congressman Boucher also told us that these terms are what the public should be focusing on instead of questions regarding whether or not the deal should go through.

    “The discussion about the blanket ‘yes’ or ‘no’ – should the merger be approved- should be answered in the affirmative,” he said. “The real conversation needs to be about the conditions under which this merger will be approved.”

    The status hearing for the merger is set to take place on September 21, and the presiding judge has stated that all parties should be prepared to discuss settlement options.

    If the deal goes through, what terms would you like to see included?

  • iPhone 5 Releasing With 4G LTE Support?

    iPhone 5 Releasing With 4G LTE Support?

    Apple has been quite reluctant to adopt the the LTE technology, which could bring even faster data speeds to their devices. Their main reasoning for not supporting it thus far is that Apple refuses to make design changes to accomodate the 4G LTE network. Lack of chipsets, device speed and power are amongst the items Apple would need to address. MacRumors states that “LTE chips suitable for Apple’s needs are reportedly set to debut in early 2012.”

    With all that in mind, BGR has discovered that Apple is currently testing an LTE-enabled phone with carriers, below is an excerpt from their findings:

    “While we can’t confirm that the upcoming fifth-generation iPhone will be able to support 4G LTE, we can now exclusively confirm that Apple’s carrier partners are testing iPhone models with LTE capability. BGR has obtained evidence of an internal iOS test build from one of Apple’s major carrier partners, and buried in the firmware is a property list (.plist file) for LTE. This doesn’t necessarily mean every Apple device that’s about to be released will feature an embedded 4G LTE modem, but it certainly means Apple isn’t sitting on the sidelines as 4G LTE networks continue to roll out around the world. Plus, when Apple finally does make a 4G LTE device, the battery might actually last longer than a few hours. Check out our photo gallery for images of Apple’s LTE plist file.”

    It’s unclear at this time if the iPhone 5 will release with full 4G LTE support, but it should be noted that t is expected to support HSPA + technology for GSM networks, which some carriers label to as 4G.

    What are you expectations when Apple finally does hop on the LTE train?