You may remember late last year that Steam, Valve’s digital distribution platform, was hacked and taken down for a while. The extent of the damage wasn’t exactly known until now.
On Friday, Gabe Newell took to Steam to tell users exactly what happened:
Dear Steam Users and Steam Forum Users:
We continue our investigation of last year’s intrusion with the help of outside security experts. In my last note about this, I described how intruders had accessed our Steam database but we found no evidence that the intruders took information from that database. That is still the case.
Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008. This backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords.
We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised. However as I said in November it’s a good idea to watch your credit card activity and statements. And of course keeping Steam Guard on is a good idea as well.
We are still investigating and working with law enforcement authorities. Some state laws require a more formal notice of this incident so some of you will get that notice, but we wanted to update everyone with this new information now.
This is a good example of a company being frank and open with their customers about their data. It’s a far cry from Sony’s mishandling of their own hack attack last year that saw the company taking their sweet time to let customers know that their data was compromised.
Remember to take Gabe’s advice, kids. If you still have the same credit card number from 2004 to 2008, watch your bank account like a hawk just in case.