The Social Business Infographic

This social business infographic was created to illustrate the social customer’s impact on business operations. It also encompasses most of what is discussed in my upcoming book, Smart Business, Soc...
The Social Business Infographic
Written by

This social business infographic was created to illustrate the social customer’s impact on business operations. It also encompasses most of what is discussed in my upcoming book, Smart Business, Social Business.

The infographic starts off defining the social customer and social business. The social business declaration is defined; and then discusses the three pillars that make up a collaborative social business – People, Process and Technology.

The infographic then illustrates the evolution of social business starting with a timelines showing the growing influence of the social customer and most companies’ response by creating a social brand. The next portion of the graphic covers three common social organizational models – centralized, decentralized, and a fully collaborative social business. Social business facts are also illustrated from Altimeter and eMarketer; and then the social technology vendors that I highlight in the book. Enjoy.

Graphic created by onlinemba.com.

Originally published at Britopian

Subscribe for Updates

Newsletter

By signing up for our newsletter you agree to receive content related to ientry.com / webpronews.com and our affiliate partners. For additional information refer to our terms of service.
Get the WebProNews newsletter delivered to your inbox

Get the free daily newsletter read by decision makers

Subscribe
Advertise with Us

Ready to get started?

Get our media kit