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  • Fiverr Is The Everything Store For Digital Services, Says CEO

    Fiverr Is The Everything Store For Digital Services, Says CEO

    “Fiverr is the everything store for digital services,” says Fiverr CEO Micha Kaufman. “The way people usually find freelancers is they post on Facebook asking if someone knows a good graphics designer. What we’re doing is we’re making it a one-click experience. There’s no bidding, betting, negotiating. There’s browse, search, buy. It’s an Amazon experience to buy a digital service.”

    Micha Kaufman, CEO of Fiverr, discusses today’s IPO and how Fiverr has become the Amazon for digital services in an interview on CNBC:

    Fiverr Is The Everything Store For Digital Services

    Fiverr connects freelancers with businesses of all sizes. Really, the uniqueness of the platform is that the experience of buying a digital service on Fiverr is very similar to shopping on Amazon. You browse, you search, you find something, you click order, and it’s done. Graphic design is one of our most popular services on the platform. Also popular are content marketing, videography, animation, music services, and marketing and advertising. Anything you can imagine.

    It’s the everything store for digital services. The system helps you productize your offering. You can define what you’re offering, how much time it’s going to take you to deliver, and the asking price. All the buyers have to do is screen through the offerings, find something they like, click order and pay, and they are done.

    It’s An Amazon Experience To Buy a Digital Product

    In the categories in which we operate there is a volume of activity of $100 billion in the US alone. It’s still only a single digit percentage online. It’s a very old-school business. The way people usually find freelancers is they post on Facebook asking if someone knows a good graphics designer. What we’re doing is we’re making it a one-click experience. There’s no bidding, betting, negotiating. There’s browse, search, buy. It’s an Amazon experience to buy a digital service. Nobody has done it before. The average time to make an order on Fiverr is 15 minutes. this is unbeatable. It’s unmatched.

    We take a take out of every transaction. It’s one of the industry-leading take rates of over 26 percent. If you look at the EBITDA margins, you see that they’re shrinking. The way we actually structured the business is that we continue to grow aggressively while shrinking our negative EBITDA. There is a clear path to profitability. We are operating in over 160 countries. Our growth is coming globally from the adoption of freelancing online.

    Our Primary Competitor is Definitely the Offline Market

    Our primary competitor is definitely the offline market. I don’t know if it’s 96 or 97 percent of the activity offline, but we don’t need to eat anyone’s lunch to grow. We just need to move offline activity to the online. The offline freelancing market is massive. we’ve estimated that market to be a hundred billion dollars in the US alone. Europe is 1.5 times bigger than the US. There are over 162 million freelancers between the EU and the US. The opportunity is massive and it’s just starting to come online. This is like 1995 for ecommerce. This is so exciting.

    Fiverr doesn’t hire its freelancers. It’s just the market that connects freelancers with businesses that have their digital needs. The way the marketplace is structured is such where we don’t have any employee-employer relationships. We are not relying on freelancers. We’re just connecting that supply with a demand that comes forward. We’re the platform on top of which they actually conduct their transaction. We just provide the platform to make that happen. It is very different than Uber and Lyft.

    Fiverr Is The Everything Store For Digital Services, Says Fiverr CEO Micha Kaufman
  • New Launch Evolves the Dropbox Experience To a Living Team Workspace, Says CEO

    New Launch Evolves the Dropbox Experience To a Living Team Workspace, Says CEO

    “We’ve launched the biggest change we’ve ever made to our product, an all-new desktop app,: says Dropbox CEO Drew Houston. “It evolves the Dropbox experience from a folder full of files to a living team workspace. You can have not just files but any kind of cloud content. We saw so many of our customers, and frankly ourselves, struggling. There are all these new apps and they’re great but how do you stitch them all together? We see a big opportunity to make that a much more seamless experience.”

    Drew Houston, CEO of Dropbox, discusses extensive new feature added to the Dropbox product from just a folder full of files to a living team workspace in an interview on Bloomberg Technology:

    Evolves the Dropbox Experience To a Living Team Workspace

    We’ve launched the biggest change we’ve ever made to our product, an all-new desktop app. It evolves the Dropbox experience from a folder full of files to a living team workspace. You can have not just files but any kind of cloud content. So G Suite, things like Google Docs, Sheets,  and Slides, really anything that you’re using. It also includes integrations with tools like Slack and Zoom. From within Dropbox, you can send people messages, you can start meetings, you can send things out for signature, or see your calendar. It’s a much more integrated workspace.

    We saw so many of our customers, and frankly ourselves, struggling. There are all these new apps and they’re great but how do you stitch them all together? We see a big opportunity to make that a much more seamless experience. We’re really excited about it and can’t wait to get it out there.

    The New Dropbox Experience Integrates Your Workspace

    New Dropbox Organizes and Simplifies Your Working Life

    Most, if not all companies, are going to have integrations. The opportunity we saw is to organize it, to really bring it into a well-designed coherent experience, and different from some of the messaging tools. What Dropbox allows you to do is within a native app you can have all your content in one place work across all these different ecosystems. Instead of the interface of just being a list of messages, you can see here’s what you’re working on. Here are our projects and here are the most important pieces of content. We think from a design standpoint it’s a pretty different approach.

    What we’re seeing is that users want choice. They are using all kinds of different apps for communication, for content, for coordination. What’s missing is a way to stitch it all together. That’s the role that we think we can play. It’s very similar to the role we played in the beginning with helping you get to your stuff from all these different platforms and operating systems. Now we’re thinking about how do we organize and simplify your working life and help stitch together all these different things.

    Second, I’d say a lot of what we’re doing is complimentary. You’re not going to stop using Slack or stop using these other tools. In fact, we’re making it easier for you to get to them. We find that a lot of our customers love using these different tools but they need a more integrated experience. Not having that means you’re always switching back and forth and there’s a lot of friction.

    New Launch Evolves the Dropbox Experience To a Living Team Workspace, Says CEO Drew Houston
  • There’s Been No Salesforce of Security, Says CrowdStrike CEO

    There’s Been No Salesforce of Security, Says CrowdStrike CEO

    “There really hasn’t been a foundational cloud company born from the ground up in the cloud,” says CrowdStrike CEO George Kurtz. “There’s been no Salesforce of security. We think we’ve taken the right approach and created the right architecture to be that fourth pillar of cloud computing. That’s one of the areas that I think gets our customers most excited. It’s made their lives a lot easier. As I like to say, it just works for them and that’s what customers are looking for.”

    George Kurtz, Co-Founder and CEO of CrowdStrike, discusses their IPO (today) and CrowdStrike’s unique position as the first cloud platform for security in an interview on CNBC:

    We Built The First Cloud Platform For Security

    We’ll let the market dictate the (stock) pricing. What we’re focused on is really building long-term value for shareholders and obviously making sure that our customers are protected. That’s the way we built the business, focusing on preventing breaches for our customers. What is fundamentally different is that we really built the first cloud platform for security.

    When you think about Workday and ServiceNow and Salesforce, there really hasn’t been a foundational cloud platform for security. What is fundamentally different is that we really built the first cloud platform for security. That was one of our goals when Demetri Alperovitch and I started the company in 2011. This cloud platform has allowed us to stop breaches and to scale different modules that really hit a specific customer need. It’s been well received by our customers.

    A Big Part Of Our Platform Is Collecting Data At Scale

    CrowdStrike really runs on your endpoint or computer or your server or workload in the cloud. What we found with traditional antivirus, as an example, we do way more than that, is that signature-based technologies were just not capable of stopping breaches. So a big part of our platform is actually collecting data at scale. We collect a trillion events per week. We use that data to train our machine learning algorithms and we can identify attacks and breaches that have never been seen before at the speed of the network.

    This crowdsourcing aspect, which is the crowd in CrowdStrike, really has enabled us to identify these attacks that are causing the most damage to large and small organizations around the globe. They just haven’t been able to do that with traditional, I call fossilized, vendors that are in the market. This architecture has really changed the game for us.

    Obviously, security is an evolving area. Adversaries continue to change their tactics. The good part about AI is that you can evolve it to identify these sorts of threats no matter if it’s stealing intellectual property or credit card information or breaking in and destroying data on someone’s computer. What’s important to realize is that at cloud-scale, and the way we operate, we have the ability to take all this data, synthesize it, and provide the best protection and prevention methodologies for our customers.

    AI Is Great But It Is Not a Panacea

    It’s really all about the data. You hear a lot about AI and AI is great but it has to be used in the right ways. It’s not a panacea. So it’s easy to come up with an algorithm but it’s really hard to collect this data at scale and be able to train these AI algorithms. This is really one of the things that we spent a lot of time on, building a very scalable architecture to get this data in (into our Threat Graph), which is one of the most advanced security databases around.

    It really allows us to get better efficacy and lower false positive rates in detecting these breaches. In my view, it’s all about the data. We will continue to get more and more data. It’s that network effect. Our threat graph gets smarter the more data we actually consume.

    CrowdStrike Threat Graph

    We See The Tip of The Breach Being The Endpoint

    When we look at the threats, whether it’s a nation-state or whether it’s an e-crime group obviously, the threats are evolving and they’re rapid. There are hundreds of thousands of new pieces of malware that come out every day. It’s incumbent on companies to be able to protect themselves. It’s just been an area that’s been underserved because most of the existing technologies have focused on stopping malware instead of stopping breaches, which is again part of our core mission.

    If you look in the past, there’s been a lot of point product companies that have come out and try to solve a specific problem. But if you just step back, the problem that most companies are trying to solve is not being breached. Whether that’s network technology or endpoint technology, at the end of the day we see the tip of the breach being the endpoint. That’s where the data resides, the servers, the endpoints, the desktops, and that’s what we’re protecting.

    There’s Been No Salesforce of Security

    From that standpoint, if you look back in history there really hasn’t been a foundational cloud company born from the ground up in the cloud. There’s been no Salesforce of security. We think we’ve taken the right approach and created the right architecture to be that fourth pillar of cloud computing. That’s one of the areas that I think gets our customers most excited. It’s the ability to rapidly install our technology, just have it work, and be able to scale with us and use different modules with that single agent architecture. It’s made their lives a lot easier. As I like to say, it just works for them and that’s what customers are looking for.

    There’s Been No Salesforce of Security, Says CrowdStrike CEO George Kurtz
  • We Are Iterating At a Faster Clip, Says Amazon Web Services CEO

    We Are Iterating At a Faster Clip, Says Amazon Web Services CEO

    “We have a pretty significant market segment leadership position in this infrastructure cloud computing space,” says AWS CEO Andy Jassy. “There are a few reasons for it. The first is we just have much more functionality by a large amount than anybody else. We are also iterating at a faster clip. When you actually look at the details that gap in functionality is widening.”

    Andy Jassy, CEO of Amazon Web Services, discusses how AWS began as the leader in the infrastructure cloud computing space and how that gap in functionality is widening in an interview with Kara Swisher at the 2019 Code Conference:

    In My Wildest Dreams, I Never Imagined a 6-Year Head Start

    We were trying just to get to launch (2006) without our friends across the lake (Microsoft) knowing about it. At that time Amazon was not known as a technology provider to companies. We felt it was really important for us to be first to market to have a chance to be successful. I was hoping we could just get to launch without anybody else knowing and beating us to the market. In my wildest dreams, of the many surprises we had, I never imagined we would have a six-year head start. I don’t know exactly why others didn’t follow. I think for some of the older guard technology companies our model was very disruptive to their existing businesses. It’s really hard to cannibalize yourself.

    I think they kind of wished it away (Oracle, IBM, etc.). It’s hard when you have an existing business that’s working it’s hard to cannibalize it with a product with a much lower margin. I think that some of the other players probably were distracted by some of the other things they were working on. Then their initial attempt at the business turned out to be the wrong abstraction. It turned out to be a higher abstraction when builders really wanted the individual building blocks to construct and stitch together however they saw fit.

    We Are Iterating At a Faster Clip

    We have a pretty significant market segment leadership position in this infrastructure cloud computing space. There are a few reasons for it. The first is we just have much more functionality by a large amount than anybody else. We are also iterating at a faster clip. When you actually look at the details that gap in functionality is widening. That turns out to really matter if you’re an enterprise or a government who is going to move all their applications to the cloud. Or if you want to be able to unleash your builders to build anything they can imagine.

    The second thing is we just have a much larger ecosystem of partners around our platform. It’s not just the thousands of systems integrators who build practices on AWS. Most ISVs and SAAS providers will adapt their software to work on one technology infrastructure platform, few will do two and hardly any will do three. They all start on AWS just because of our leadership position. You get to move to the cloud with a lot more of the software that you want to use.

    The third thing that is pretty different is that we’re just at a different operating maturity than these other providers having been at six years longer. It turns out it’s really different running large scale infrastructure for yourself and your company where you get to tell everybody the way it’s going to be it is for running it for millions of external customers with every imaginal use case all over the world where they get to use you without any warning. It just forces a different kind of operating discipline and rigor. You can see that borne out in the operational performance.

    Microsoft Is the Clear Number Two Player Right Now

    We are pretty early in this space right now. It the infrastructure technology space I don’t think there are going to be 25 winners because scale really matters. But there’s not going to be just one. The market segments that we address in infrastructure software, hardware, and data center services globally is trillions of dollars ultimately. There are going to be several successful players. I do believe that Microsoft will have a business there. They are building the business and they are the clear number two player at this point. I think there will be other players who are successful as well. As for Google, I think they are working at it.

    In all of our businesses, there are startups that none of us know about today that have the ability to disrupt. If you think the technology changes in the last ten years have been disruptive, and I think they have been unbelievably dynamic, I think the next ten years is going to be faster than the last ten. There are all kinds of new technology that will evolve that will give people a chance to build businesses and pursue various segments. I don’t know exactly who they will be in our space, but I’m confident there will be.

    We Are Iterating At a Faster Clip, Says Amazon Web Services CEO Andy Jassy
  • Salesforce Now Has 1.4 Million Learners On Trailhead

    Salesforce Now Has 1.4 Million Learners On Trailhead

    “If you haven’t been on Trailhead.com this is an amazing place to go,” says Salesforce CEO Marc Benioff. “You can learn all the technical skills to be successful in this Salesforce ecosystem. Our customers are just on there at an incredibly high rate. We have more than 1.4 million users on Trailhead now and 25 percent said that they changed jobs in the last year because of the skills that they got on Trailhead.com.”

    Marc Benioff, CEO of Salesforce, discusses the signing of the White House Job Training Pledge and announced that they now have over a million users on Trailhead.com in an interview with Jim Cramer on CNBC:

    More Than a Million Users On Trailhead.com

    That (White House Job Training Pledge) is probably the most exciting thing that I have seen happening in the Salesforce ecosystem. We have this broad ecosystem that surrounds our company. While we’re talking about these incredible (quarterly) results here today, the one thing that makes me even more excited is the work we’re doing with people retraining them. Reskilling them is kind of the technical word.

    We’re able to get people onto this service. We call it Trailhead. If you haven’t been on Trailhead.com this is an amazing place to go. You can learn all the technical skills to be successful in this Salesforce ecosystem. Our customers are just on there at an incredibly high rate. We have more than 1.4 million users on Trailhead now and 25 percent said that they changed jobs in the last year because of the skills that they got on Trailhead.com.

    White House Job Training Pleadge – Ivanka Trump at Toyota Plant in Georgetown, KY.

    We Signed the White House Pledge For Jobs To Reskill America

    We even had an amazing event in Indianapolis just a couple weeks ago with Ivanka Trump. We signed that White House pledge for jobs because we’re reskilling America. That’s our job. We want to make sure everybody can participate in the Fourth Industrial Revolution. That’s really exciting to me. To see the success on the faces of the broad range of people who’ve had this capability that is just setting us up for a tremendous future.

    Anybody who participated in jobs that don’t exist anymore, they can get onto Trailhead.com and they can reskill. This is proven, it’s easy, and it’s free. That’s why we’ve had such great support, not just from the White House but from thousands of our customers who are also now deploying this inside their own companies. We have a product called myTrailhead.com so you as a Salesforce customer can set up your own internal reskilling system with your products. That’s a build your own ecosystem. We want everyone to be as successful as we are.

    Mark Benioff added these comments during the recent earnings call:

    Learners Changing Their Careers and Lives on Trailhead

    Our ecosystem just developed in a huge economy around Salesforce, one that is going to create more than 3 million jobs and more than $850 billion in GDP by 2022, and that is why we’re so excited about Trailhead, which is our online learning platform and our online reskilling platform that empowers everyone.

    Now we have more than 1.4 million learners changing their careers and their lives on Trailhead, and I’m sure so many of you have met these inspiring people and their incredible stories of how they transformed themselves using Trailhead. And in the quarter, our new myTrailhead product became generally available and now any of our customers can actually create their own branded service just like what we have done and reskill all their employees, customers and partners too.

    myTrailhead Is a Force Multiplier

    So it will be a huge driver of workforce development, which is why we are so excited that two weeks ago, we were with Ivanka Trump at our First-Over Trailblazer Day in Indianapolis, in our headquarters in Indiana, where we signed the White House Pledge to America’s Workers and we plan to give more than 1 million Americans the skills they need and earning Salesforce credentials and badges and do everything necessary to make them successful and to get top jobs in our ecosystem over the next 5 years.

    myTrailhead is an excellent example and an excellent solution, not just how they can scale their people up on this modern technology, but also to prepare them for this modern world. And we see this again everywhere in the world. And we have special programs with companies all over the world to talk about how they reskill the workforce. I mentioned the meeting I had with the CEO of Telstra and his executive team and how concerned they were about the modern reports and what they wanted to do with our reskilling their workforce.

    We have the same conversations with CEOs all over the world. So myTrailhead is a force multiplier. It is so important on so many levels when you think about modern skills and we’re very, very excited about that. Bret, do you want to comment more from a product perspective?

    Salesforce Now Has 1.4 Million Learners On Trailhead.com says Salesforce CEO Marc Benioff
  • Identity Is the Central Platform For Companies To Embrace Cloud

    Identity Is the Central Platform For Companies To Embrace Cloud

    “One of the things powering our growth too is that more and more technology leaders and people in the security industry and customers and users are understanding the importance of identity,” says Okta CEO Todd McKinnon. “They’re going from a world where they were thinking about cloud computing, firewalls, and VPNs, and now they’re thinking about identity as being the central platform to really embrace the cloud, create a great digital experience for customers, and also keep it all secure.”

    Todd McKinnon, CEO of Okta, discusses how identity has become the central platform for companies to embrace the cloud in an interview with Jim Cramer on CNBC:

    We Have 6,550 Happy Customers Across the Entire Globe

    We have 6,550 happy customers across the entire globe. We come to work every day making sure that we make them secure, make them successful, and help them adopt cloud and transform their businesses. One example is Major League Baseball. We do a couple of very important things for MLB. The first is that we help their employees log into the applications they need in order to be productive at work. They can log in securely and with a very positive simple user experience.

    The second thing, which is more recent, is we are the login system and the security layer for MLB.com. If you’re logging in and streaming those baseball games you’re logging in through Okta to get to MLB.com. It’s really helpful for them because that they can take their awesome developer and engineering talent and focus it on building core parts of that application and that experience versus the security parts that we can do better.

    To Deliver Trusted Technology You Have To Start With Identity

    Zoom (a customer of Okta) is a great company with another great product experience. They’ve revolutionized a market a lot of people thought was really entrenched with a lot of competitors. They came out with a better product and its results are kind of speaking for themselves. What we’re seeing in our business and it’s really driving these results you’re seeing is that every organization from sports league like MLB.com to a university like Seton Hall to the largest enterprises in the world, financial institutions and governments, they all have to connect more closely and more securely with the people in their ecosystem.

    Whether that’s students or alumni or faculty or employees or customers, what’s at the center of all that interaction is technology. If you want to talk about trusted technology and delivering that to people you have to start with identity. That’s what we’re doing for all these organizations around the world and that’s what’s powering our results.

    Identity Is the Central Platform For Companies To Embrace the Cloud

    It’s a really important role we’re playing. If you think about it, especially in the case of Zscaler, companies are moving away from the old world, which was they had a firewall around their network and everything inside was secure and everything outside was blocked. Now they’re moving to this world called Zero Trust which means they basically don’t trust anything. They want to verify everything. When you have to verify everything you have to have this passport, you have to have this digital identity, and that’s we’re providing. For a lot of companies, we’re turning a world that’s pretty daunting in terms of how you give this flexibility or this openness and making it secure and very simple to use.

    One of the things powering our growth too is that more and more technology leaders and people in the security industry and customers and users are understanding the importance of identity. They’re going from a world where they were thinking about cloud computing, firewalls, and VPNs, and now they’re thinking about identity as being the central platform to really embrace the cloud, create a great digital experience for customers, and also keep it all secure. It’s that mindset and that consciousness in the market of the importance of identity as a platform that is really leading people to come to Okta and driving our results.

    Our businesses are global of course. We don’t have as much exposure to China as other companies have but in an indirect way, we’re helping companies of every organization across the entire world be successful with their businesses as well. We do think about powering business globally. So it’s in everyone’s interest I think to have as much free trade and as much economic commerce as possible. Indirectly, we do benefit from that, so we have a close eye on that as well.

    Identity Is the Central Platform For Companies To Embrace Cloud, says Okta CEO Todd McKinnon
  • VMware Is Now a Platform For Digital Transformation, Says CEO

    VMware Is Now a Platform For Digital Transformation, Says CEO

    “We believe that our conversations now have gone from targeted to holistic to be this platform for their digital transformation,” says VMware CEO Pat Gelsinger. “That core idea of how do they get to that digital future, that’s not an IT discussion anymore, that’s a business strategy conversation. That’s why we are seeing this real uplift in the position in the conversation that we are having with customers globally.”

    Pat Gelsinger, CEO of VMware, discusses how VMware has become a complete digital transformation platform for companies in an interview on CNBC:

    VMware Is Now a Platform For Digital Transformation

    We believe that our conversations now as we’ve expanded from selling compute Hypervisor to a complete cloud infrastructure, complete end-user computing, a transformation of their network and security offerings, our conversations have gone from targeted to holistic to be this platform for their digital transformation. That core idea of how do they get to that digital future, that’s not an IT discussion anymore, that’s a business strategy conversation.

    That’s why we are seeing this real uplift in the position in the conversation that we are having with customers globally. As we’ve positioned in the past, as people move to the full VMware offering that is a multiplier. A company or an institution that is using us as a Hypervisor, now the full cloud stack of network, compute, management, and automation, that is a business expansion opportunity for us.

    VMware Seeking Ability To Be a Government Cloud Provider

    As I said on the (earnings) call we are now in the FedRAMP High process. We are seeking that ability to be a cloud provider for the government and many of the government. Many of the government in defense and intelligence are big VMware footprints. We see this as a great opportunity. We are in process to get approval. As the JEDI contract gets resolved we hope to be able to be positioned with Amazon and Azure, given our relationships with both.

    Even as our preferred relationship with Amazon is very strong we do see this ability for us to participate for government business being an essential element of our multi-cloud strategy where Amazon, Azure, IBM, and our other cloud partners all give us a great opportunity to participate for government contracts.

    VMware Is Now a Platform For Digital Transformation, Says CEO Pat Gelsinger
  • Attackers Targeting People as Workloads Move to the Cloud, Says Proofpoint CEO

    Attackers Targeting People as Workloads Move to the Cloud, Says Proofpoint CEO

    “The reality is that attackers are targeting people,” says Proofpoint CEO Gary Steele. “They’ve done it traditionally on email but it’s expanding as more and more applications or workloads are running in the cloud. That’s where people are and that’s where they can be targeted. The point when people migrate to the cloud is a very important point where companies reconsider their security strategy.”

    Gary Steele, CEO of Proofpoint, discusses how the migration of companies to the cloud is significantly impacting security in an interview on CNBC:

    Attackers Targeting People as Workloads Move to the Cloud

    The reality is that attackers are targeting people. They’ve done it traditionally on email but it’s expanding as more and more applications or workloads are running in the cloud. That’s where people are and that’s where they can be targeted. So we’re excited about our announcement of an acquisition last week called Meta Networks. It gives us the ability to help companies control the access of their employees and it fits naturally with this broader cloud strategy that we’ve been rolling out.

    The point when people migrate to the cloud is a very important point where companies reconsider their security strategy. Traditionally it was the perimeter that controlled everything. Today there really isn’t a perimeter as more and more of these apps and workloads end up in the cloud. One of the things that we liked about this new acquisition of Meta Networks is that one compromised person can’t bring the whole network down. You can really control the access for every single person. That’s a natural complement of how we think about securing the cloud.

    Key Driver For Our Business is Broad Migration To the Cloud

    One of the key drivers for our business has been this broad migration to the cloud and specifically to Office 365. We’ve been benefiting as organizations reconsidered their on-premise strategy and think about the cloud. Office 365 is an important way for them to go and they need additional security controls than what Microsoft’s providing today and we’re helping those customers be successful in a Microsoft environment. It’s pretty clear that there’s a lot going on globally. The geopolitical environment is very much at unrest and when those times happen you see a lot more global threat activity. As a result, that bodes well for our business over time, unfortunately.

    Broadly one of the philosophies we’ve had as a company is to have a strong ecosystem to make it easier for customers to digest all that security infrastructure. It’s everybody from an Okta, which we announced a relationship in the Fall, to relationships that we’ve had for a long time like Palo Alto Networks. We have basically done the technical integration between our products to make it out-of-the-box easy for our customers. We have many customers running on the broader G Suite and we support that just like we support Office 365.

    Threat Actors Taking Over Your Email Has Phenomenal Implications

    The one big theme and we’ve been seeing it for a while now, it’s been almost a year, but it’s really important, is threat actors taking over people’s email accounts. Think about someone owning your email account being able to send email as you. That has phenomenal implications. So we’re helping companies today identify that, remediate those kinds of events, and be safer as they move to Office 365 or Google for that matter.

    The primary threat actor that we’re seeing there is a threat actor group out of West Africa. But we do see it broadly used and employed by a range of threat actors. Two-factor authentication is a good start (to prevent this threat). Then we can obviously help detect and remediate.

    Attackers Targeting People as Workloads Move to the Cloud, Says Proofpoint CEO Gary Steele
  • HPE CEO: Reason For Acquiring Cray – The Data Around Us is Exploding

    HPE CEO: Reason For Acquiring Cray – The Data Around Us is Exploding

    Hewlett Packard Enterprise and Cray have announced that the companies have entered into a definitive agreement under which HPE will acquire Cray for $35.00 per share in cash, in a transaction valued at approximately $1.3 billion, net of cash. “The main reason why we decided to pursue this acquisition is that the data around us is exploding,” Says HPE CEO Antonio Neri. “That data has value and the need to process that data faster continues to grow.”

    Antonio Neri, CEO of Hewlett Packard Enterprise, discusses the company’s intent to acquire  global supercomputer leader Cray, in an interview on Bloomberg Technology:

    Reason For Acquiring Cray – Data Around Us is Exploding

    I’m super excited about the announcement today. The main reason why we decided to pursue this acquisition is that the data around us is exploding. That data has value and the need to process that data faster continues to grow. The need for high-performance computing is one element of processing that data faster. The combination of great technologies with Hewlett Packard Enterprise portfolio, which include both HPE Apollo and SGI, give us a unique set of capabilities to get us to the right business outcome from the data. What we are talking about is (improved outcomes) for machine learning, AI, as well as big data and intensive workloads. Cray brings these capabilities.

    Cray has two-thirds of its business coming from the government side and one-third from the commercial side. Hewlett Packard Enterprise is the opposite with two-thirds from the commercial side and one-third from the government side. Obviously, the government has already requested for Cray to build Exascale computing. That’s on the basis of the foundation technologies that Cray has developed for some time which is what we call the interconnect fabric. For us, that level of innovation is important to scale our portfolio and continue to enter new markets like oil and gas, manufacturing, as well as academia.

    Thirteen Acquisitions Under CEO – All Very Successful

    I have done now thirteen acquisitions with this one. We have had an incredible discipline based on return on invested capital where we have acquired (important) intellectual property as well as bringing talent to the organization. Each of them has been very successful including Aruba Networks as well as what I call the SGI acquisition, Nimble Storage, and so forth. They have all been very successful.

    When you think about the type of business it has obviously been a little bit lumpy on the Cray side but that’s because it takes time to build the systems with CAPEX upfront and then acceptance for the backend to recognize revenue. We believe the combinational of Cray added to our scale which is significantly larger will smooth the transition from the revenue profit perspective. It will also limit the CAPEX investment because both companies have similar capabilities and now we can use both in a scalable way that we couldn’t do before.

    HPE CEO Antonio Neri: Reason For Acquiring Cray – Data Around Us is Exploding

    Also Read:

    Next Frontier: Edge Centric, Cloud-Enabled, Data-Driven, Says HPE CEO
    Extracting Value From Data is a Massive Opportunity, Says Hewlett Packard Enterprise CEO
  • Carbon Black Uses AI to Analyze 500 Billion Daily Security Events, Says CEO

    Carbon Black Uses AI to Analyze 500 Billion Daily Security Events, Says CEO

    “Carbon Black is analyzing 500 billion security events across the globe every single day,” says Carbon Black CEO Patrick Morley. “Of course, you can’t do that with people. You have to do that with a number of techniques. We certainly leverage the compute capability of the cloud. Then we apply AI and machine learning models to that. It allows us to see patterns across the globe that help many many companies stop the bad guys.”

    Patrick Morley, CEO of Carbon Black, discusses how their company uses AI and machine learning to analyze in real-time 500 billion security events daily in an interview on Bloomberg Technology:

    China is the Number One Nation Driving Cyber Attacks

    As a cybersecurity company, we have an interesting relationship with certain nations around the world. This is particularly true with those that are very active from a cyber standpoint. China, in particular, has statistically been shown to be the number one nation across the globe that is driving cyber attacks. So our relationship with China is a different relationship than many other public companies across the globe. We don’t actively sell into the market because we are helping many companies actually protect themselves from attacks that are generated out of China.

    As I tell all of our employees we are building a company for the long term. Our stock is going to be impacted by things we control and many things we don’t control. When I look at my app and I see red everywhere it’s certainly disturbing. Obviously, that will impact companies that are going to buy my product eventually. If that has an impact on other public companies and private companies, it will impact us eventually.

    Cyber is One of the Most Interesting Spaces in Tech

    We gave (investors) a consistent outlook in Q2. Analysts reacted positively which is good. Again, we are building for the long term a company that matters in cyber. I think cyber is one of the most interesting spaces in tech right now because of everything around us. We come back to cyber again and again.

    If you look at all the news about Facebook cyber is in it. If you look at some of the geopolitical issues in Europe and in the U.S., cyber comes in. It’s an important area and we are a new guard of companies helping to change it and make it better and more effective for companies. We are building value around the company.

    Uses AI to Analyze 500 Billion Security Events Per Day

    Some of those (competing) providers (such as Cisco and Fortinet) work in a different part of the market than we do. It’s a big market. It’s a $100 billion market that’s going through fundamental change. We do provide a platform that does compete (directly) with some of the traditional players such as Semantic and others. The way we compete is we are based on one core principle. If you look at where the long term trend of where the world is going you need to leverage the power of data in order to figure out what’s happening. We leverage data in a way that allows us to see and to stop the adversary in ways that traditional products can’t.

    Carbon Black is analyzing 500 billion security events across the globe every single day. Of course, you can’t do that with people. You have to do that with a number of techniques. We certainly leverage the compute capability of the cloud. Then we apply AI and machine learning models to that. It allows us to see patterns across the globe that help many many companies stop the bad guys.

    Carbon Black Uses AI to Analyze 500 Billion Daily Security Events
  • Michael Dell Predicts in 10 Years More Computed Data on the Edge Than Cloud

    Michael Dell Predicts in 10 Years More Computed Data on the Edge Than Cloud

    “The surprise outcome ten years from now is there’ll be something much bigger than the private cloud and the public cloud,” says Dell Technologies CEO Michael Dell. “It’s the edge. I actually think there will be way more computed data on the edge in ten years than any of the derivatives of cloud that we want to talk about. That’s the ten-year prediction.”

    Michael Dell, Chairman and CEO of Dell Technologies, discusses how it has become a critical technology platform for its customers in an interview with theCUBE at Dell Technology World 2019 in Las Vegas:

    Data Has Always Been at the Center of How the Technology Industry Works

    We feel great. Our business has really grown tremendously. All the things we’ve been doing have been resonating with customers. We’ve been able to restore the origins of the entrepreneurial dream and success of the company and reintroduce innovation and risk-taking into a now $91 billion company growing at double digits last year. Certainly, the set of capabilities that we’ve been able to build organically and inorganically, with the set of alliances we have, the trust that customers have given us, we are super happy about the position that we’re in and the opportunities going forward. I think all this is really just a pregame show to what’s ahead for our industry and for the role that technology is going to play in the world.

    Data has always been at the center of how the technology industry works. Now we just have a tsunami, an explosion of data. Of course, now we have this new computer science that allows us to reason over the data in real time and create much better results and outcomes. That combined with the computing power all organizations have to reimagine themselves given all these technologies. Certainly, the infrastructure requirements in terms of the network, the storage, that compute, the build-out on the edge, tons of new requirements, we’re super well-positioned to go address all that.

    Predicts in 10 Years More Computed Data on the Edge Than Cloud

    The surprise outcome ten years from now is there’ll be something much bigger than the private cloud and the public cloud. It’s the edge. I actually think there will be way more computed data on the edge in ten years than any of the derivatives of cloud that we want to talk about. That’s the ten-year prediction. That’s what I see. Maybe nobody’s predicting that just yet, but let’s come back in ten years and see what it looks like.

    Really what we’re doing is we’re bringing to customers all the resources they need to operate in the hybrid multi-cloud world. First, you have to recognize that the workloads want to move around. To say that they’re all going to be here or there is in some sense missing the point because they’re going to move back and forth. You’ve got regulation, cost, security, performance, latency, all sorts of new requirements that are coming at you and they’re not going to just sit in one place.

    This is All Super Important As We Enter This AI Enabled Age

    Now with the VMware cloud foundation, we have the ability to move these workloads seamlessly across now essentially all the public clouds. We have 4,200 partners out there, infrastructure on-premise built and tuned specifically for the VMware platform and empowered also for the edge. All of this together is the Dell Technologies cloud. We have obviously great capabilities from our Dell UMC infrastructure solutions and all the great innovations at VMware coming together.

    Inside the business, the first priority was to get each of the individual pieces working well. But then we saw that the real opportunity was in the seams and how we could more deeply integrate all the aspects of what we’re doing together. You saw that on stage you know in vivid form yesterday with Pat and Jeff and Satya and even more today. Of course, there’s more to do. There’s always more to do. We’re working on how we build a data platform bringing together all of our capabilities with Boomi and Data Protection and VMware. This is all going to be super important as we enter this AI enabled age of the future.

    We’ve Created an Incredible Business

    I think investors are increasingly understanding that we’ve created an incredible business here. Certainly, if we look at the additional coverage that we have as they’re understanding the business, some of the analysts are starting to say hey this doesn’t really feel like a conglomerate. It’s a direct quote. If you think about what we demonstrated today and yesterday and will demonstrate in the future we’re not like Berkshire Hathaway. This is not a railroad that owns a chain of restaurants. This is one integrated business that fits together incredibly well and it’s generating substantial cash flows.

    I think investors over time are figuring out the value that’s intrinsic to the overall Dell Technologies family. We’ve got lots of ways to invest, we got VMware, SecureWorks, Pivotal, and of course the overall Dell Technologies.

    Michael Dell Predicts in 10 Years More Computed Data on the Edge Than Cloud


  • There’s No Doubt It’s a Cloud First World, Says Rackspace SVP

    There’s No Doubt It’s a Cloud First World, Says Rackspace SVP

    “If you think about where we are on the technology adoption curve and the trillion dollars of spend that are ultimately going to move, there’s no doubt that it’s a cloud-first world,” says Prashanth Chandasekar, Senior Vice President & General Manager at Rackspace. “But the vast majority of the workloads exist in traditional IT. How do we take on that hybrid movement? Amazon is very aggressively investing and we’re investing with them and helping our customers along their journey effectively.”

    Prashanth Chandasekar, SVP & GM at Rackspace, discusses how Rackspace has transformed from primarily a hosting company to a technology service company helping enterprises effectively and efficiently move to the cloud on AWS and other platforms in an interview on theCUBE at AWS Summit London 2019:

    Rackspace Helping Companies Navigate to the AWS Cloud

    Ultimately part of the reason why customers in our install base were reaching out to us and saying, ”Hey Rackspace, you’ve done a phenomenal job helping us in the first evolution of our journey, can you help us now in this new world where it’s actually quite complicated?” Over 1,400 features on average are being launched by Amazon on a yearly basis. Despite what we hear in the headlines where cloud first companies and the startups of today are absolutely leveraging Lambda out of the gate or containers out of the gate.

    There are a whole host of companies that are going through this massive digital disruption trying to compete with these startups. They need a lot of help to reskill their workforce to change the way they think about processes within their organizations between their business development and technology and operations teams. Then ultimately, how do they actually build out a much more agile way of responding to customers? That work requires a company like Rackspace to come and help them navigate through that really large set of features.

    There’s No Doubt It’s a Cloud First World

    That’s what’s so dynamic about the space. Nobody would have predicted this ten years ago. Even today we’re seeing a ton of momentum with concepts that were very nascent just a few years ago. Kubernetes is a concept where almost every one of our AWS customers at Rackspace, what we call fanatical AWS, are absolutely looking for help on Kubernetes. When we think about Docker a few years ago and Dock Enterprise and we think about Kubernetes and there was that battle, today the battle has been won. Kubernetes is pretty much the de-facto orchestration engine. Nobody would have predicted that a couple of years ago.


    Hybrid and multi-cloud are becoming a lot more prevalent. I think even Amazon is very much acknowledging that the big opportunity is in hybrid cloud. If you think about where we are on the technology adoption curve and the trillion dollars of spend that are ultimately going to move, there’s no doubt that it’s a cloud-first world or a destination is the cloud. But the vast majority of the workloads exist in traditional IT. How do we take on that hybrid movement? Outposts is a great acknowledgment of that. Amazon is very aggressively investing and we’re investing with them and helping our customers along their journey effectively.

    There’s No Doubt It’s a Cloud First World, Says Rackspace SVP Prashanth Chandasekar

  • Huge Volume of IoT Data Managed via AI Creates Real Value, Says Oracle VP

    Huge Volume of IoT Data Managed via AI Creates Real Value, Says Oracle VP

    “What’s interesting is that IoT has been around for a long time but as companies start to enable it and start to leverage it more and more there’s just huge volumes of data that have to be managed and be able to analyze and be able to execute from,” says John Barcus, Vice President Manufacturing Industries at Oracle. “One of the technologies that is really exciting is this whole concept of AI. It really allows you to use that information and correlate it with a lot of different pieces of information.”

    John Barcus, Vice President Manufacturing Industries at Oracle, discusses how technologies such as AI and blockchain are now helping companies manage huge volumes of IoT data in an interview with technology influencer Ronald van Loon:

    Companies Are Moving Toward Selling Products as a Service

    I think that (manufacturers connecting all the processes digitally) is the way that will differentiate them. It’s really the only way the companies will be able to survive into the future. There are all these business models and it has become significantly more competitive than it has been in the past. Companies have to work faster and they have to be more responsive to what their customer needs are. The only way really of doing that is to connect the various aspects of the business. They can’t work in silos anymore. That really will give you the whole value of the business.

    One area that companies are moving away from is selling products. They’re going into selling more services which we’ve actually seen for some time. But what they’re now getting into is these new models where they might be selling products as a service. If you think about how do you sell a product as a service and the ability to support that it is a lot different than it was before. Connecting to that product and being able to anticipate activities, anticipate needs, anticipate failures, and to be able to monitor how it’s performing, how the customers use it and are able to expand on that to be able to provide a better outcome for the customer are important components.

    Huge Volume of IoT Data Managed via AI Creates Real Value

    What’s interesting is that IoT has been around for a long time but as companies start to enable it and start to leverage it more and more there’s just huge volumes of data that have to be managed and be able to analyze and be able to execute from. One of the technologies that is really exciting is this whole concept of AI. It really allows you to use that information and correlate it with a lot of different pieces of information. You can correlate with the data that might be in your ERP and your MES and other sources of information and actually provide some real value and provide the real outcomes. It can now do some predictions where it would be actually physically impossible for people to do the same type of calculations that they’ve been doing in the past with this huge volume today.

    The second area where there seems to be a little hesitation at the moment is around blockchain. But the technology is there and people have been trying to identify how best to use it. Some of the use cases that are coming out now are going to be quite impressive. I think the little bit of a lull was deserved. People who looked at it anticipate a little bit more than what was possible and now they’re really starting to develop some good use cases. I think there’s a lot of opportunities in that area.

    Huge Volume of IoT Data Managed via AI Creates Real Value, Says Oracle VP John Barcus


  • Customers Need an Easy Button for Cloud

    Customers Need an Easy Button for Cloud

    “Customers need in a lot of ways, I hate to say it, but almost an easy button for cloud,” says Matt Liebowitz of Dell Technologies Consulting.  “Often when they try to build it themselves, they bring the components together themselves, but it’s really difficult to do that integration work. But this product, Dell Technologies Cloud, is going to help accelerate for us in consulting so that they can quickly get to a state where they have a functional cloud that they can start consuming.”

    Matt Liebowitz, Global Multi-Cloud Infrastructure Leader at Dell EMC, discusses how to migrate enterprises to the multi-cloud in an interview with theCUBE at Dell Technologies World 2019 in Las Vegas:

    Multi-Cloud is Not Just Using More Than One Cloud

    The most common thing we see from customers when they say I’m doing multi-cloud is they’re actually using more than one cloud. That’s not multi-cloud. You really need to tie it together with a cloud management platform, something that can bring all the pieces together that’s API enabled so that they can programmatically access resources. When customers tell us they’ve got multi-cloud but they’re really consuming something in Azure and something in AWS they’ve just created more IT silos. We’re trying to get away from that. They can use all those clouds but wrap it together in that common control plane so you can understand your estate and actually manage it and consume it.

    I think most customers are responding. The needs of the business are changing and they need to respond more quickly so they just consume cloud resources as they can. That often leads to the sprawl. We try to just wrap it together, do an analysis, figure out what’s out there, and help them not only understand where the applications should live but wrap an operating model around it so they can start consuming it properly. They can then understand what they’re going to advertise in their service catalog.

    Are You a Digital Laggard or a Digital Leader?

    We take what analysts do and we also have our own studies and indexes all the way starting from what we call digital laggards all the way to the digital leaders. What we found is actually most of the customers are either laggards or they’re just starting out. Maybe they’ve made some loose investments but they haven’t walked the path that far. There’s stuff kind of everywhere. Customers don’t often know where to start but I think they’re responding to the needs of the business. I don’t think it’s anything that they’re doing that’s wrong but it’s a little bit of the Wild West for sure.

    It’s all about business value and business outcome. The customers who are the most successful have a business reason for what they’re trying to do. They’re not going to public cloud because Gartner said they should, they’re doing it because they know they’re going to get an outcome. They’re going to be able to go into new markets or operate faster and deploy applications faster. Those are the ones that are further down the line. I would say the ones that are the laggards are the ones that are just sort of peeking under the covers of what they should do. They’re just starting out there. They’ve got some workloads in multiple clouds and they need to get a handle on it but they’re just starting.

    Customers Need an Easy Button for Cloud

    Customers need in a lot of ways, I hate to say it, but almost an easy button for cloud. Often when they try to build it themselves, they bring the components together themselves, but it’s really difficult to do that integration work. I’m in consulting so we’re all about the outcome. But this product, Dell Technologies Cloud, is going to help accelerate for us in consulting so that they can quickly get to a state where they have a functional cloud that they can start consuming. Then we can help them with the day two to actually drive business value, consumption of the cloud and that sort of thing.

    We have a framework on how we approach things for multi-cloud and for lots of other things. We use a methodology that we call as-is-to-be where we determine their current state, project where they’re going to be in the future and build a roadmap that’s actually actionable. Then I think what differentiates the methodology is we tie it to a business case. We tie it to an outcome and a financial outcome so that executives and IT leaders can see that this is not just another IT project. They’re going to get true value out of it. We build a roadmap pretty quick, within three to six weeks, that’s actually actionable. We build consensus and that’s how we get started.

    Customers Need an Easy Button for Cloud, Says Matt Liebowitz of Dell Technologies


  • SAP CEO: We’re the Fastest Growing Cloud Company In the Enterprise Software Space

    SAP CEO: We’re the Fastest Growing Cloud Company In the Enterprise Software Space

    “We’re the fastest growing cloud company in the enterprise software space,” says SAP CEO Bill McDermott. “We grew total revenue by 16% and grew cloud 48%. Let me just put this on the line. When you grow cloud 48%, that’s 80% faster than Salesforce, that’s 30% faster than Workday. So when you have a franchise that’s growing your core business in double digits, the cloud faster than anybody out there, and you’re progressing the margin one point per year between now and 2023.”

    Bill McDermott, CEO of SAP, discusses SAP’s amazing growth over the last quarter, especially in cloud, in an interview on CNBC:

    Fastest Growing Cloud Company In the Enterprise Software Space

    This is a good start to the year. It’s what the capital markets have been waiting for. They’ve been getting all kinds of revenue growth. We’re the fastest growing cloud company in the enterprise software space. They wanted to see the multiples on the margin. As we raised our full-year guidance we committed to improving the operating margins by one point per year for the next five years. Now after a $75 billion investment in innovation for our customers, our shareholders are saying wow, this is the moment I get the multiples on the margin and therefore the leverage in the share price.

    Our cloud gross margins can improve to 75% between now and 2023. We’re hiring the absolute very best people in the world in artificial intelligence, machine learning, big data, all the areas that our customers want us to go. It’s not the number of people, it’s getting the absolute very best people. If you hire right, you manage your cloud gross margins right, and you have a highly inspired customer base where you’re growing with high renewal rates, you get tremendous leverage on the operating margin.

    The Company Really Is On a Roll

    What we’re doing is when we did restructure, and that was announced in Q4 and we executed it in Q1, we basically said we’re going to take about 4,400 people from areas that were not part of the new economy and hire to those tremendous standards. We’re bringing in the best data scientists in the world, best machine learning individuals out there, best enterprise application software coders around the world, and we’re developing in China, Israel, the United States, and in Europe. The company really is on a roll.

    We’re almost done (with the restructuring) in the sense that we accounted for most all of it in Q1. We are finishing it up in the next quarter right now. For example, it’s being executed in Germany, but the majority of it has been handled. The stock today (is way up). We grew total revenue by 16% and grew cloud 48%. Let me just put this on the line. When you grow cloud 48%, that’s 80% faster than Salesforce.com, that’s 30% faster than Workday. So when you have a franchise that’s growing your core business in double digits, the cloud faster than anybody out there, and you’re progressing the margin one point per year between now and 2023, I think that’s why the shareholders have the stock up 8%.

    What’s On My Mind is Where the Customer Needs Us To Go

    All competition is on my mind. But what’s really on my mind is where the customer needs us to go. We weren’t losing to them. What the shareholders wanted, and we surveyed them, we had a capital market stay in New York and we used Qualtrics to survey them, they said we love your revenue growth we know you’re gaining share we just want more operating margin leverage out of the company. That’s what we gave them this quarter. It took us ten years and $75 billion in R&D and M&A to get to the point now where we have everything we need. We don’t need to do any more big M&A, we just need to perform well and spin-off margin and free cash flow for our shareholders and the stock goes on a run.

    They (our customers) know we’ve given them so much innovation. It’s coming at them so fast that now they’re saying help me integrate it, help me fully leverage it across the enterprise and get the value from it. Interestingly, the customers and the shareholders are both in the same place. They’re saying you’ve done unreal things, now let’s dig in and drive real value from all the things that you’ve done. We bought an $8.3 billion dollar company called Qualtrics. We now took over a new category called experience management where we can actually tell the consumer experience inside or outside the company in real time. We have data now.

    So think about this, if you’re running a company and you want to recruit to retire process in your company, how do my people feel when I recruit them? How did I feel when I trained them? Am I coaching them? Am I teaching them? Am I giving them everything they need in their compensation plan? We know this all now in real time with the Hana database built into the human capital management process. We do things that no other company can do.

    SAP CEO: Were the Fastest Growing Cloud Company In the Enterprise Software Space


  • Machine Learning Should Be Used to Deliver Great Brand Experiences, Says PagerDuty CEO

    Machine Learning Should Be Used to Deliver Great Brand Experiences, Says PagerDuty CEO

    PagerDuty began trading on the New York Stock Exchange for the first time this morning and is now trading at more than 60% above their IPO price of $24. That gives the company a market capitalization of more than $2.7 billion. PagerDuty offers a SAAS platform that monitors IT performance. The company had sales of $118 million for its last fiscal year, up close to 50% over the previous year.

    The company uses machine learning to inform companies in real-time about technical issues. “Our belief is that machine learning and data should be used in the service of making people better, helping people do their jobs more effectively, and delivering those great brand experiences every time,” says PagerDuty CEO Jennifer Tejada. “PagerDuty is really about making sure that our users understand that this could be a good thing, being woken up in the middle of the night if it’s for the right problem. It’s a way that can help you deliver a much better experience for your customers.”

    Jennifer Tejada, CEO of PagerDuty, discusses their IPO and how machine learning should be used to deliver great brand experiences in an interview on CNBC:

    It’s Gotten Harder for Human’s to Manage the Entire IT Ecosystem

    If you think about the world today, it’s an always-on world. We as consumers expect every experience to be perfect. Every time you wake up in the morning, you order your coffee online, you check Slack to communicate with your team, and maybe you take a Lyft into work. Sitting behind all of that is a lot of complexity, many digital and infrastructure based platforms, that don’t always work together the way you’d expect them to. As that complexity has proliferated over the years and because developers can deploy what they like and can use the tools that they want it’s gotten harder for human beings to really manage the entire ecosystem even as your demands increase.

    You want it perfect, you want it right now and you want it the way you’d like it to be. PagerDuty is the platform that brings the right problem to the right person at the right time. We use machine learning, sitting on ten years of data, data on humans behavior and data on all these signals there that are happening through the system, and it really helps the developers that sit behind these great experiences to deliver the right experience all the time.

    Machine Learning Should Be Used to Deliver Great Brand Experiences

    Going public is the right time for us right now because there’s an opportunity for us to deliver the power of our platform to users all over the world. We are a small company and we weren’t as well-known as we could be and this is a great opportunity to extend our brand and help developers and employees across teams and IT security and customer support to deliver better experiences for their end customers all the time.

    At PagerDuty we take customer trust and user trust very seriously. We publish our data policy and we will not use data in a way other than what we describe online. We care deeply about the relationship between our users in our platform. Our belief is that machine learning and data should be used in the service of making people better, helping people do their jobs more effectively, and delivering those great brand experiences every time. PagerDuty is really about making sure that our users understand that this could be a good thing, being woken up in the middle of the night if it’s for the right problem. It’s a way that can help you deliver a much better experience for your customers.


  • In a 5G World, You Can Connect Millions of IoT Devices Per Square Mile, Says AT&T CEO

    In a 5G World, You Can Connect Millions of IoT Devices Per Square Mile, Says AT&T CEO

    “You can begin now to conceive of robotic manufacturing that is always on and always connected via 5G networks,” says Randall Stephenson, CEO of AT&T Inc. “Just to put this into perspective, the Internet of Things, the devices and sensors that are connected all over the place, with today’s networks in a square mile you can connect a thousand, two thousand, or possibly three thousand of those. In a 5G world, you can connect millions of those in a square mile.”

    Randall Stephenson, Chairman and Chief Executive Officer, AT&T Inc. discusses the massive impact that 5G will have in an interview with The Economic Club of Washington, D.C. president David M. Rubenstein:

    What is 5G?

    The G means generation. So 2G is second-generation technology. When you went to your flip phone and you remember how you used to text using a 10 key device. That was 2G and allowed that kind of service. 3G is when the internet became mobile. Third generation networks allowed mobile use of the internet. The first iPhone was on 2G, but when it went 3G is when it exploded because you’re literally using the internet on a mobile device. Fourth-generation is what really enabled all of us to consume CNN video on a smartphone. It literally mobilized video. But for 4G technology, Instagram would not be what it is today. It’s all video. Facebook is virtually all video now. Just consuming all this video on a mobile device is facilitated by 4G.

    5G is going to prove to be the most transformative of all the G’s that we have seen to date. First of all, it’s a step change faster. It also will have zero latency meaning you issue a command and it’s immediate. You’re just always connected. It’s a real-time network. It’s just like turning a light switch on, it’s real-time. This is really important when you start to conceive of services like autonomous cars. You don’t want to be in an autonomous car that’s dependent on a network with latency. It’s very serious. If a kid runs out in front of a car it needs to be a real-time, always on, and always connected network. This is really really important as you begin to conceive of these services.

    In a 5G World, Millions of Connected Devices Per Square Mile

    You can begin now to conceive of robotic manufacturing that is always on and always connected via 5G networks. Just to put this into perspective, the Internet of Things, the devices and sensors that are connected all over the place, today’s networks in a square mile you can connect a thousand, two thousand, or possibly three thousand of those. In a 5G world, you can connect millions of those in a square mile.

    With each of those devices that are connected to the network you can now locate (very precisely) on a 5G network. Today, you can locate (only) within a certain number of meters. With 5G we will be able to isolate that device to within centimeters. Think about what you can do as you begin to get that kind of precision on location and so forth, and that kind of speed. I couldn’t conceive of the iPhone when we built a 3G network. You and I can’t conceive of all the services that are going to materialize with this kind of capability.


  • How Palo Alto Networks Blocks 30,000 New Pieces of Malware Daily Via AI, Machine Learning, and Big Data

    How Palo Alto Networks Blocks 30,000 New Pieces of Malware Daily Via AI, Machine Learning, and Big Data

    “The platform we have uses big data analytics and machine learning in the cloud to process and find all of the unknown malware, make it known and be able to block it,” says Scott Stevens, SVP, Global  Systems Engineering at Palo Alto Networks. “We find 20-30 thousand brand new pieces of malware every day. We’re analyzing millions and millions of files every day to figure out which ones are malicious. Once we know, within five minutes we’re updating the security posture for all of our connected security devices globally.”

    Scott Stevens, SVP, Global  Systems Engineering at Palo Alto Networks, discusses how the company uses AI, machine learning, and big data to find and block malware for its customers in an interview with Jeff Frick of theCUBE which is covering RSA Conference 2019 in San Francisco:

    We Find 20-30 Thousand New Pieces of Malware Every Day

    There are two ways to think about artificial intelligence, machine learning, and big data analytics. The first is if we’re looking at how are we dealing with malware and finding unknown malware and blocking it, we’ve been doing that for years. The platform we have uses big data analytics and machine learning in the cloud to process and find all of the unknown malware, make it known and be able to block it.

    We find 20-30 thousand brand new pieces of malware every day. We’re analyzing millions and millions of files every day to figure out which ones are malicious. Once we know, within five minutes we’re updating the security posture for all of our connected security devices globally.

    Whether it’s endpoint software or it’s our inline next gen firewalls we’re updating all of our signatures so that the unknown is now known and the known can be blocked. That’s whether we’re watching to block the malware coming in or the command-and-control that’s using via DNS and URL to communicate and start whatever it’s going to do. You mentioned crypto lockers and there are all kinds of things that can happen. That’s one vector of using AI NML to prevent the ability for these attacks to succeed.

    Machine Learning Uses Data Lake to Discover Malware

    The other side of it is how do we then take some of the knowledge and the lessons we’ve learned for what we’ve been doing now for many years in discovering malware and apply that same AI NML locally to that customer so that they can detect very creative attacks very and evasive attacks or that insider threat that employee who’s behaving inappropriately but quietly.

    We’ve announced over the last week what we call the cortex XDR set of offerings. That involves allowing the customer to build an aggregated data lake which uses the Zero Trust framework which tells us how to segment and also puts sensors in all the places of the network. This includes both network sensors an endpoint as we look at security the endpoint as well as the network links. Using those together we’re able to stitch those logs together in a data lake that machine learning can now be applied to on a customer by customer basis.

    Maybe somebody was able to evade because they’re very creative or that insider threat again who isn’t breaking security rules but they’re being evasive. We can now find them through machine learning. The cool thing about Zero Trust is the prevention architecture that we needed for Zero Trust becomes the sensor architecture for this machine learning engine. You get dual purpose use out of the architecture of Zero Trust to solve both the in-line prevention and the response architecture that you need.

    How Palo Alto Networks Blocks 30,000 New Pieces of Malware Daily

    >> Read a companion piece to this article here:

    Zero Trust Focuses On the Data That’s Key to Your Business

  • An Ever-Present Cybersecurity Threat in the IoT, Says Symantec CEO

    An Ever-Present Cybersecurity Threat in the IoT, Says Symantec CEO

    Symantec CEO Greg Clark says that there are many new cybersecurity threats showing up including threats around the Internet of Things. “The injection of consumer IoT in the enterprise and all through the home is important,” says Clark. “What we found in the last couple of years at Symantec where we’ve been putting things like the Norton Core product into the home is that the number of resident malware platforms that are in there is substantial. There is definitely an ever-present threat in the IoT.”

    Greg Clark, President and CEO of Symantec, discusses new cybersecurity threats including threats to the Internet of Things in an interview on CNBC:

    The Cyber Crisis Continues

    The cyber crisis continues. We definitely have a new set of threats that are showing up. I think it’s a testament to the fact that it’s ever-changing and the partners that you pick to help you defend it are really important. Cyber defense is a continuously moving target. There are a bunch of things that that should be there for the long haul. At Symantec, we put those things together and we deliver them to you integrated. What’s important is that there are a bunch of problems that emerge that are not solved and it takes a vibrant startup community and investment community around that to address some of those.

    Really, it’s the sum of big cyber investments like we have at Symantec and some of the other big players in the industry as well as the vibrant startup community. The combination of those things integrated is what we call Integrated Cyber Defense. I think it’s very important for our customers and partners in really addressing a bunch of the crisis. Net is that it moves all the time and so there are all kinds of different things that need to happen. The big transition at the moment, from cloud to mobile, new attack surface, new methods of beating people and stealing information. It’s definitely a very vibrant time for cyber defense.

    An Ever-Present Cyber Threat in the IoT

    The injection of consumer IoT in the enterprise and all through the home is important. What we found in the last couple of years at Symantec where we’ve been putting things like the Norton Core product into the home is that the number of resident malware platforms that are in there is substantial. There is definitely an ever-present threat in the IoT. We’re addressing that threat. I think what people have to also realize it’s not just about antivirus or your PC or your mobile phone endpoint.

    There is a resonant threat in the network now and many consumers in the world have seen an email from somebody who has their mail password. When they’ve got your mail password extortion is rampant targeting consumers. Also, account takeover on things like Uber is rampant. It’s important to protect yourself in the network. Make sure that if you’re roaming around on other infrastructure you have a VPN engaged. These are very serious items right now and we’re seeing a lot of threats coming into that space. It’s not just on the endpoint, it’s also in the network, it’s in the IoT, and it’s in the home. Definitely, a different set of solutions are required now than what we saw ten years ago.

    Cyber Espionage Will Continue Forever

    We’re always going to see from now on cyber espionage. Espionage has been going on for hundreds of years and it will continue in cyberspace probably forever. Big corporations,  governments, there’s some heavy lifting that needs to be done there. We’re very invested in that at Semantic. Then on the consumer side, people at home and smaller businesses, there is definitely an extortion and ransom crisis going on there.

    The US government has been addressing that with some great support for us around consequences by saying to third world countries where a lot of these guys are resident, if you don’t have cyber laws on the books in a few years you may face US sanctions. We’re starting to bring some consequences into that which is very helpful. But it’s in two spaces. There are organized criminals stealing from people and companies and then there’s a bunch of nation-state activity. I think they’re with us for a long haul.

    An Ever-Present Cybersecurity Threat in the IoT, Says Symantec CEO


  • Can AI Replace Your Boss?

    Can AI Replace Your Boss?

    Smart managers are the backbone of any business – but when leadership is running on empty, things can start falling through the cracks. When tasks begin piling up and managers’ attention is pulled in every direction, AI tools can step in to help.

    Leadership roles in departments from payroll to administration services face up to 96% chance for computerization in the near future. But automation overhaul isn’t exactly a new concept; retail workers, service industry staff and everything in between has fallen risk to AI-replacement. Why should managerial work be any different? Machines can gather information, analyze the data, learn from past events, and most importantly, recommend solutions in the same way a human manager could, albeit much faster. But reliance on such programs doesn’t necessarily mean we are without responsibility; too much pressure on automation can lead to disastrous outcomes.

    For Amazon, this took form in their “state of the art” hiring AI that was built to help fast-track the hiring process. With already over 600,000 employees on payroll, hiring is a big job for Amazon and this AI algorithm was expected to change the game. Until it didn’t. In order to teach the algorithm, it was fed ten years worth of resumes to identify successful hiring patterns. The previously male-dominated industry was evident in these successful hires and as development continued, the algorithm began to pick up on the pattern of gender discrimination. By 2018, the program was scrapped as the AI began penalizing resumes including the word “women” and filtering out listings of all-female colleges.

    Hiring is perhaps one of the most personal and one of the most difficult of all business operations, especially for small business. Today, over half of small businesses use some form of tech to help move along recruiting, but smart leaders know there’s no substitute for a meaningful, in-person interview. The takeaway for automated management and its imitations is along a similar vein to AI in any other position – it simply lacks the human touch. So when office managers and project managers are spending their creative energies on mundane and repeatable tasks, they cannot away lead their team effectively. Here’s the AI that changes everything.

    AI gives us a great opportunity to truly “work smarter, not harder.” Products specifically designed to reshape office management, like Managed By Q, turn regular tasks into a localized and cohesive platform. In this program, managing scheduling from maintenance to interviews is a snap, employees may submit requests with minimal workflow interruptions, and booking, communication, and billing are handled on a single place. Project management standards get a new look as well with AI tools that help break up even the most complicated projects into simple, easily achievable tasks. iCEO is one such platform that not only helps keep traditional employees on task and in communication but also communicated with freelancers and gig workers to manage progress that keeps everyone on the same page.

    More than four in five businesses believe they could benefit from bringing in better tech, but that’s only half the battle. In spite of this, one in five businesses thinks it’s just too much of a hassle to buy and implement new tech. Here’s where to start. This infographic details the powerful new tools of the trade for managers, how they are helping us lead our teams better, refocusing daily operations, and finally giving us the time to concentrate on what matters. Will AI replace your manager? Let us know in the comments.

    Can AI Replace Your Manager?
    Source: MBA Central
  • Next Frontier: Edge Centric, Cloud-Enabled, Data-Driven, Says HPE CEO

    Next Frontier: Edge Centric, Cloud-Enabled, Data-Driven, Says HPE CEO

    We believe the Edge is the next frontier, says HPE CEO Antonio Neri. “When we talk about the enterprise of the future, we see an edge-centric, cloud-enabled, data-driven, enterprise,” notes Neri. “What that means is the cloud is moving closer to where the data is created. That’s driven by the use cases we see around us.”

    Neri adds: “Whether it is healthcare, manufacturing, or transportation, everything is being connected. It started with connectivity and then soon after that is the security aspect. One thing is connecting devices and apps and one thing is connecting things to the network. That’s why our Aruba platform is such a unique asset because it provides connectivity and security with AI built-in at the core.”

    Antonio Neri, CEO of Hewlett Packard Enterprise (HPE), discusses the acceleration of the digital transformation in an interview on CNBC:

    Driving the Acceleration of the Digital Transformation

    I would like to characterize that we had another strong quarter for the company. That’s further evidence that our strategy is working to accelerate the Intelligent Edge and to drive profitable growth in the core segment of the market called Hybrid IT.  Because we are continuing to build our portfolio and we see the demand steady, we’re actually very confident to raise our guidance that we obviously beat in Q1. We see the rest of fiscal year 2019 as strong for us and give us the confidence to raise the guidance driven by the portfolio and the innovation we have and in the feedback we get from customers.

    We see the demand steady. We have not seen any evidence of a downturn (due to tariffs, shutdown, etc.). Obviously, we are continuing to monitor the uncertainties around the globe, but the reality is that customers are making critical investment to drive that acceleration of the digital transformation. That’s all driven by the fact that the data around us has continued to grow. They need to extract the value of that data much faster than ever before. That’s why we see growth in segments like high performance compute, which for us grew 50 percent. Software around infrastructure grew 70 percent. Also, the connectivity in the Edge grew 20 percent in the wireless business. We see that as a continued trend.

    When people ask me what’s going on around the globe with Brexit, for example, our UK business actually grew double digits. When you think about the government shutdown, actually one of the key products we sell in the government is high-performance compute, and it actually grew triple digits. So it has not had the impact, but obviously, we continue to monitor what’s going on around the globe.

    Next Frontier: Edge Centric, Cloud-Enabled, Data-Driven

    We believe the Edge is the next frontier. When we talk about the enterprise of the future, we see an Edge centric cloud-enabled data-driven enterprise. What that means is the cloud is moving closer to where the data is created. That’s driven by the use cases we see around us. Whether it is healthcare, manufacturing, or transportation, everything is being connected. It started with connectivity and then soon after that is the security aspect. One thing is connecting devices and apps and one thing is connecting things to the network. That’s why our Aruba platform is such a unique asset because it provides connectivity and security with AI built-in at the core.

    3 Cs of the Intelligent Edge

    Ultimately, it brings that cloud computing closer to actually where the data is created. We think about it as an integrated solution. Obviously, we need to provide customers the tools to be able to protect themselves and be compliant with the new regulatory policies being put in place, like for example, GPI in Europe. We are really focused on that and we actually believe we have one of the best solutions at the Edge today. The data continues to outpace the compute capacity and actually, 75 percent of that data is created at the Edge. That’s very exciting and that’s why I’m bullish about these Edge compute capabilities that the customers need going forward. It’s just physics.

    AI is a Big Opportunity for Us

    Two years from now we’re going to create twice the amount of data that we created in our entire human history. That data needs to be stored, it needs to be managed, it needs to be compliant, and most importantly, business outcome has to be derived. That’s why we see the need to bring that cloud compute closer to where the data is in a different form factor. We see AI as a big opportunity for us and all integrated with connectivity and security.

    Customers are telling us that they are accelerating the digital transformation. We have a saying that the future belongs to the fast. People who can extract insights from the data faster are going to continue to win. We are very bullish about it because we have one of the best portfolios we ever had and our innovation is second to none.

    The US is Ahead with 5G

    5G is going to be an exciting opportunity for us. The US is ahead and is going to be one of the first countries, if not the first country together with Japan and others, to roll out 5G. We already see evidence of that. Our opportunity with 5G is to provide customers an integrated experience. 5G is a type of connectivity, but it is not the only type of connectivity. You are talking about 5G, talking about wire connectivity, you talk about wired network connectivity or wireless connectivity.

    What customers are asking us is give me one integrated experience with one security control play. That’s where Aruba fits perfectly in that we’re going to provide a cloud-based solution that integrates 5G into that experience.