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Category: Retail & eCommerce

eCommerce, Online Retail & Retail News

  • PayPal Announces Support For Bitcoin Processors

    PayPal Announces Support For Bitcoin Processors

    PayPal announced that it will now let merchants accept Bitcoin payments by way of processors BitPay, Coinbase, and GoCoin, which it says have taken steps to ensure customer protection. It will enable this via the PayPal Payments Hub in North America.

    PayPal has not added Bitcoin as a currency in its digital wallet, and it is not processing Bitcoin payments on its own secure payments platform. The company says in a blog post:

    PayPal has always embraced innovation, but always in ways that make payments safer and more reliable for our customers. Our approach to Bitcoin is no different. That’s why we’re proceeding gradually, supporting Bitcoin in some ways today and holding off on other ways until we see how things develop.

    But giving our digital goods merchants an easy, one-stop way to test the waters with this new form of payment isn’t the only way we work with Bitcoin. For some time now, we’ve helped merchants selling Bitcoin mining equipment to accept PayPal payments. This will continue. But to safeguard customers, we’ve decided not to work with merchants who pre-sell these products. This is consistent with our approach to pre-sales of other goods; we hold off anytime we determine that pre-selling may not provide a good buyer experience.

    The company also notes that it must follow laws and regulations in countries where it operates, and that means virtual currency exchangers and administrators have to secure “appropriate licenses” and put anti-money laundering procedures in place before PayPal will work with them.

    It will be interesting to see how PayPal’s support of Bitcoin evolves over time.

    Image via PayPal

  • Nielsen To Online Retailers: Age Matters

    Nielsen To Online Retailers: Age Matters

    Not surprisingly, Millennials (age 21-34) are leading the way in online shopping compared to other age groups, according to a report from Nielsen.

    This age group comprises at least half of all those surveyed who plan to make an online purchase across every product category the firm measures. The most popular categories among the age group are baby supplies, personal care items, toys/dolls, and alcoholic drinks.

    “But don’t count older generations out,” Nielsen says. “They represent a sizeable 40% share of online purchase intenders. But reaching the older age set is much more fragmented territory than with their younger counterparts. As can be expected, the older the age, the greater the decline in online shopping intent. Globally, Generation X (age 35-49) respondents comprise about 28% of those willing to make a purchase online, and Baby Boomers (age 50-64) make up about 10%. The Silent Generation (age 65+) contributes roughly 2%. The youngest age group, Generation Z (under age 20), represents about 7% of those who intend to purchase online.

    “While the generational mix of online shoppers currently skew younger, attention to the needs of all segments should be considered when developing outreach plans,” said John Burbank, president of strategic initiatives, Nielsen. “Tomorrow’s highest purchase-power consumers are ones who skew much higher for digital shopping. As the population ages, greater percentages of consumers will be connected and online prominence will continue to grow. Building trust at the onset is the foundation for sustaining lifetime loyalty among shoppers.”

    We recently looked at some other findings from it related to the product categories with the most purchase intent here.

    You can find the full report here.

    Image via Nielsen

  • eBay Announces Enterprise Commerce Marketing Platform

    eBay Announces Enterprise Commerce Marketing Platform

    eBay is readying a product called the eBay Enterprise Commerce Marketing Platform, which will reportedly combine various other platforms, including those it picked up in its 2011 acquisition of GSI Commerce.

    That deal was for $2.4 billion, and was a play by the company to cement itself as a leading strategic global commerce partner of choice for retailers and brands of all sizes.

    eBay Enterprise President Craig Hayman writes on the company’s enterprise blog, “We evaluated our existing demand-generation technologies to see how we could make them more efficient, more effective and easier to use. And we found a brilliant strategic partner in FICO, a leading predictive analytics and decision-management company.”

    “Together, we designed and built the eBay Enterprise Commerce Marketing Platform,” he adds. “This omnichannel demand-generation suite includes a robust mix of planning, management and analytical tools, fully integrated with best-in-class demand-generation solutions.”

    According to a report from AdAge, eBay intends to have clients migrated over to the new platform by the end of March after making it available in the first quarter. The report says:

    The platform, which sits on a DMP, will allow clients to combine their own proprietary data with third-party data and information from eBay itself, and could be used for things like website optimization and social- media ad retargeting based on previous product views. For example, a retailer could match its email list to eBay registration data, then connect that matched ID to a mobile device or online cookie to aim display ads at customers who don’t open emails.

    Mr. Denton [Steve Denton, VP of marketing solutions for eBay Enterprise] said eBay would not tap into any data flowing through the enterprise commerce platform for its own purposes. “Your data as a client is your data,” he said.

    According to eBay, the new platform will enable you to optimize offers and spend across all channels, act on knowledge of value/timing of “each step of the customer journey,” and utilize eBay’s own insights.

    I’m sure we’ll be hearing plenty more about this in the coming months.

    Image via eBay

  • Apple Pay Is Missing Some Key Retailers

    Apple Pay Is Missing Some Key Retailers

    Apple announced new payments platform Apple Play at its big iPhone/Apple Watch event on Tuesday.

    The feature, which makes use of the NFC technology present in the newest iPhone models, will allow consumers to pay for goods and services online and offline by scanning their phones rather than swiping traditional credit and debit cards.

    Apple Pay might just be the most significant announcement from the event. The company already has some major brands on board for 220,000 locations. Participating brands include: Babies R Us, Toys R Us, Bloomingdales, Disney, Duane Reade, Macy’s, McDonald’s, Nike, Petco, Staples, Subway, Unleashed, Walgreens, and Whole foods.

    It also works in apps from Groupon, Panera, Instacart, Sephora, Tickets.com, MLB.com, Starbucks, Uber, OpenTable, and Target.

    It’s missing at least a couple of key retailers, however. The New York Times reports that both Walmart and Best Buy are declining to participate in Apple Pay, and will continue to support the Merchant Customer Exchange, which seeks to replace card networks itself.

    Apple Pay does have support from the following banks: American Express, Bank of America, Capital One, Chase, Citi, and Wells Fargo.

    Image via Apple

  • Etsy Bans ‘Redskins’ Items From Its Marketplace

    Etsy Bans ‘Redskins’ Items From Its Marketplace

    Even if you don’t follow football, it’s unlikely that you’ve not heard about the controversy surrounding the Washington Redskins and its name and mascot. It’s been controversial for years, but the argument has picked up major steam in recent months.

    E-commerce marketplace Etsy just announced that it is no longer permitting sellers to list items with the name Redskins – a move that will no doubt stir up its own share of controversy.

    Do you think Etsy is doing the right thing here? Share your thoughts in the comments.

    The company points to two major catalysts that led to its decision. The first is this ad from the National Congress of American Indians:

    “Native Americans call themselves many things,” it says. “The one thing they don’t…” Then it concludes with the image of a Washington Redskins football helmet and a football. It also includes the web address ChangeTheMascot.org.

    The ad has been around since January, and is described on YouTube as the “#BigGame commercial the NFL would never air.” It has over three million views. Here’s what the campaigns Twitter account has been saying:


    The campaign ran a radio ad in the Houston area as the Redskins went to town to play the Texans in week one.

    The Change the Washington Mascot Campaign labels itself a “civil rights and human rights effort,” and notes that, “Native American leaders and organizations, sports icons, school boards, city councils, state legislators, media organizations, civil rights groups, religious leaders, Members of Congress and the President of the United States have all said it is time for the Washington team to stop using a dictionary defined racial slur as its name.”

    The Oxford Dictionary labels the word “a term of disparagement.”

    Merriam-Webster cites it as “usually offensive.”

    Google’s dictionary feature labels it “dated offensive,” and shows an interesting graph showing its frequency of use over time, with it peaking in the late 1800s.

    The campaign shares a “fact sheet,” which includes points like: The U.S. Government Labels the R-Word A Racial Slur; The United Nations Says the Name is a Hurtful Reminder of Mistreatment; Social science research says the term has severe consequences; among others.

    The second item Etsy points to is a decision by the US Patent and Trademark Office to cancel the team’s trademarks.

    “Following this decision, an increasing number of public figures, politicians, schools, news publications, and private companies have spoken out in protest of the name and mascot,” says Bonnie Broeren, who manages Etsy’s policy team. “Like the Trademark Trial and Appeal Board, we at Etsy find the opinion of the minority group itself to carry most weight in determining whether the mascot is disparaging. In no uncertain terms, Native American groups have consistently advocated and litigated that the term ‘redskin(s)’ is disparaging and damaging to Native Americans. Therefore, it will no longer be permitted in our marketplace.”

    “We understand that fans wish to support their favorite football team, and we do not believe that fans who are attached to the mascot have any racist feeling or intent,” she adds. “We also understand that some fans view the name and mascot as an homage to Native Americans, and we do not doubt their noble intent, but the fact remains that Native Americans themselves find the term unacceptable.”

    Etsy will continue to permit users to sell items that use the team’s colors and location, but not with the name or logo. The policy goes into effect immediately.

    The company is contacting sellers who are affected by the policy change, and there’s a Help Center article with additional info here.

    “Today we seek to balance two principles that are critically important to us: freedom of speech and protection from discrimination. Freedom of speech and expression is important to us because we are a community of artists, artisans, and curators of all backgrounds, aesthetics, and viewpoints. If you search our site, you will see a wide variety of items testifying to our diversity and our seemingly limitless creativity,” says Broeren. “This freedom, however, is not without limits. In the past, we have taken actions to protect our community and to preserve our integrity as both a creative and an ethical space. We want Etsy to be safe, welcoming, and respectful for everyone, including artists, women, and minorities. For this reason, it has long been against our policies to allow content on our site that demeans people based upon race, ethnicity, religion, gender, gender identity, disability, or sexual orientation.”

    In the past, Etsy has apologized for enabling sellers to list t-shirts promoting rape and updated its policy on prohibited animal products to include restrictions for fur, pelts, ivory, teeth, bones, and taxidermy.

    Etsy is already taking some flack for continuing to offer various items.

    Etsy also currently offers an “Al Jolsen Vintage Promotional photo 8 x 10 Picture Blackface Persona“:

    The Washington Post is pointing to a poll from ESPN’s Outside The Lines finding that 71% of Americans surveyed think the Redskins should keep their name, though as ESPN notes, those who think it should be changed rose nine percentage points within the last year. ESPN’s NFL Nation also polled 286 NFL players, and found that 58% say the name should not be changed, while 42% say it should.

    “The polling conducted for “Outside the Lines” showed no difference in attitude between men and women, or whites and non-whites,” Bob Ley wrote on ESPN’s website.

    It will be interesting to see if any of Etsy’s rivals follow its policy approach or take advantage of gaining new sellers who leave the service.

    As of the time of this writing, there are still a number of items listed on Etsy, which use the name and/or logo.

    Presumably stuff like this would still be acceptable under Etsy’s new policy:

    Do you believe Etsy made the right move with the policy change? Share your opinion here.

    Images: Etsy, Google

  • Apple Pay Announced, 220,000 Retail Locations On Board

    Apple Pay Announced, 220,000 Retail Locations On Board

    Apple announced a new payment solution at its big iPhone event on Tuesday. It’s called Apple Pay, and enables iPhone users to pay for goods and services both online and off.

    The feature, available on the new iPhone models, uses NFC, which is at the top of the iPhone, and it stores payment information and uses Passbook. Of course data is encrypted. You can use the card you already use for iTunes, and you can even take a picture of a credit card and add it, not unlike you would do with a check deposit in a bank app.

    Card numbers aren’t given to stores. Apple Pay utilizes a one-time payment number and dynamic security code. If you lose your device, you can suspend payments.

    The company put a big emphasis on privacy, saying they don’t know how much you paid for items, or what you bought, or where you bought it.

    They’ve got American Express, MasterCard and Visa on board in the U.S., and are working with Citi, Starbucks, Bank of America, Capital One, Wells Fargo, and Chase.

    They’ve also got 220,000 retail locations on board including Macy’s, Bloomingdales, Walgreens, Subway, McDonald’s, Duane Reade, Whole Foods, Staples, Disney, PetCo, Toys R Us, Panera, etc.

    Features for online payments include one-touch checkout, no card number entry, no address typing, and no card info shared with merchants. Services like Groupon, Uber, MLB, and OpenTable are on board for this as well.

    Apple Pay works with the iPhone 6 and 6 Plus, and the company is working to get the feature in other countries.

    Note: Some early reports had the number at “22,000 retailers,” but Apple says right on its site that it’s “220,000 locations,” which seems far more realistic. This article has been updated to reflect that.

    Image via Apple

  • Sarah Palin Launches New Subscription Web Channel

    Sarah Palin Launches New Subscription Web Channel

    Still care about Sarah Palin? Have an extra $9.95 a month? Then this is for you!

    The former Alaska governor and 2008 vice-presidential candidate launched her own subscription-based channel on Sunday. As well as videos of the 50-year old giving subscribers a peek into her life, the site also includes a national debt ticker, a clock that counts down the seconds until Barack Obama leaves office, links to Palin’s books, links to Bristol Palin’s blog, an Image of the Day (such as an “Obamacare Death Panel” cartoon), a Quote of the Day (from notables such as Ronald Reagan: “The problem is not that people are taxed too little, the problem is that government spends too much”), and, finally, a Word of the Day selected by Palin’s mother, Sally Heath. From time to time, members will even be able to speak directly to Palin via online chats.

    The cost of a subscription is $9.95 a month or $99.95 for a year.

    The site is available on the TAPP platform, a Web TV venture headed by Jeff Gaspin, former chairman of NBCUniversal television, and Jon Klein, former president of CNN U.S.

    As of right now, the Sarah Palin site contains 77 videos. According to Andrew Romano from Yahoo News, the videos are “amateurish: handheld camera, reverberating audio, iMovie edits.”

    “All in all,” Romano wrote, “Palin seems less like a former GOP vice presidential nominee in the middle of making a television show than like a bored, slightly desperate housewife in the middle of making a vlog.”

    But Gaspin, TAPP chairman, thinks there is a market for this.

    “Audiences are clearly open to paying for premium access to deeper-dive content they love,” he said.

    TAPP CEO Klein added, “Well-known personalities enjoy the connection to their supporters and control over the content.”

    Palin, who currently stars in Amazing America with Sarah Palin, isn’t the first conservative figure to launch such a site. Glenn Beck’s The Blaze, now a cable-TV network, began as an internet-streaming channel (GBTV).

  • With The New Buy Button, Will Twitter Become An Effective E-Commerce Tool?

    With The New Buy Button, Will Twitter Become An Effective E-Commerce Tool?

    Everyone is trying to figure out mobile commerce, and the big news is that Twitter just unveiled its role in that – a new Buy button, which will enable users to buy goods and services right from tweets. Twitter joins Facebook and Pinterest, who are both trying some new social media-based approaches. Which one will be the most successful? Regardless of that, businesses are soon going to have some new great opportunities to make sales.

    Do you think Twitter’s “buy” button is going to have a major impact on consumers buying products from their mobile devices? Do you intend to make use of it as it becomes available? Let us know in the comments.

    Last month, Twitter was said to be readying the launch of its much-anticipated “buy” button, and on Monday, the company made the official announcement. Granted, it’s still just a test at this point.

    Twitter says it’s testing a way for users to discover and buy products on its service, and that for now, only a small percentage of users in the U.S will see tweets with a “buy” button from select Twitter partners. The feature will let users buy things directly from a tweet.

    “This is an early step in our building functionality into Twitter to make shopping from mobile devices convenient and easy, hopefully even fun,” says group product manager Tarun Jain. “Users will get access to offers and merchandise they can’t get anywhere else and can act on them right in the Twitter apps for Android and iOS; sellers will gain a new way to turn the direct relationship they build with their followers into sales.”

    “In our test, an entire purchase can be completed in just a few taps,” Jain says. “After tapping the ‘Buy’ button, you will get additional product details and be prompted to enter your shipping and payment information. Once that’s entered and confirmed, your order information is sent to the merchant for delivery.”

    Twitter says the number of users with access to the feature will grow over time, even in the testing stage apparently.

    Twitter’s current platform partners include Fancy, Gumroad, Musictoday, and Stripe. Brand partners include: Beartooth, Brad Paisley, Burberry, Dan+Shay, Death From Above 1979, Demi Lovato, DonorsChoose, Eminem, GLAAD, GLIDE, Global Citizen, The Home Depot, Hunter Hayes, Kiesza, Keith Urban, The Nature Conservancy, Megadeth, Mike Stud, Panic! At The Disco ,Pharrell, Paramore, (RED), Ryan Adams, Soundgarden, The New Pornographers, Twenty One Pilots, Wiz Khalifa, and 9/11 Day.

    Twitter notes that users’ payment and shipping info is encrypted and “safely stored” after the first transaction. This means that after the first time you use the buy button, you won’t have to keep entering in your info. You can remove the info from your account if you choose.

    Once you’re set up to use Twitter to buy stuff, the process of doing so should be very easy. After that, it’s a matter of seeing the tweets that are offering things you want to buy. This is going to be a major incentive for businesses to use Promoted Tweets.

    Facebook is also testing a buy button with similar functionality, but Facebook’s system for delivering content to users is quite different. In the end, however, strategies might not be so different after all.

    By reducing Pages’ organic reach in the News Feed, Facebook has essentially made the game of visibility one of pay-to-play. When you’re trying to get people to buy things from Facebook posts, you’re almost certainly going to have to sponsor your posts.

    Twitter, on the other hand, enables accounts to get their tweets in front of every single follower. They don’t algorithmically filter the timeline – at least not yet. It’s looking like that will change in the future, much to the chagrin of users, but while Twitter currently doesn’t filter things, very little content is actually being seen by a Twitter account’s entire audience as it is.

    Twitter recently made organic tweet analytics available to everyone, and it put the spotlight on just how much reach most tweets are actually getting, and it’s not much. Ultimately, Twitter visibility is a pay-to-play game as well, and will probably be even more so going forward.

    Facebook already has a lot of great targeting options, and Twitter is getting better, but recent research has shown that email marketing is driving mobile purchases much more than social media so far. People responding to email marketing and people going directly to e-commerce sites saw the highest share of purchases from phones, according to a recent report from Custora. It will be interesting to see if the emerging “buy” features from the popular social networks change that landscape.

    Do you see Twitter becoming an effective e-commerce tool for businesses? Do you expect many people to use it for buying? How will it stack up to Facebook? Email? Share your thoughts in the comments.

    Images via Twitter, Facebook

  • PayPal Launches SDK For Card Reader ‘PayPal Here’

    PayPal Launches SDK For Card Reader ‘PayPal Here’

    PayPal announced the launch of the new PayPal Here SDK aimed at making it easier for businesses to sell in-store from their iOS or Android device.

    PayPal Here is the card reader offering and Square competitor the company launched over two years ago. The company says this about the new SDK:

    The PayPal Here SDK, though complex in its capabilities, is simple to integrate with an easy to use API. We built a system that allows partners and developers to use the same SDK to implement payment solutions across several different geographic locations. We’ve also listened to the needs of our growing merchant customers, and have included the features and functionality important to them in our new PayPal Here SDK. This includes the ability to interact with credit card readers so customers can easily swipe their card at the merchant’s point-of-sale (POS), streamline payments, manage CRM and inventory, create and maintain invoices, calculate totals, discounts and taxes, and the ability to provide a more personalized and engaging customer experience at checkout.

    At PayPal, we’re focused on a partner-based approach when it comes to payments. So we’re announcing the PayPal Here SDK with a couple key partners that are already seeing benefits from the new PayPal Here SDK, including: Ecwid, which helps businesses create beautiful online storefronts, and GoDaddy, the world’s largest technology provider dedicated to small businesses. Ecwid and GoDaddy integrated their native apps with our PayPal Here SDK to help their merchants provide a seamless buying experience for their in-store customers, and in turn, drive cross-channel sales. With our Ecwid collaboration, merchants will be able to link their in-store and on-mobile sales with their existing online sales data and inventory – blending together the online, in person and mobile worlds to be able to better personalize experiences for their customers.

    A couple weeks ago, PayPal announced a new one-touch payment feature powered by Braintree, which it acquired for $800 million last fall. eBay is expected to spin off PayPal next year.

    Image via PayPal

  • Here’s A Look At Which E-Commerce Categories Are Growing The Fastest

    Here’s A Look At Which E-Commerce Categories Are Growing The Fastest

    E-commerce is booming, and the coming holiday season will only fuel the fire. New research finds that consumer purchase intent is skyrocketing for many e-commerce categories.

    Do you expect your own online sales to increase significantly this year? Let us know in the comments.

    Nielsen says online purchase intention rates for over half of the twenty-two consumer product categories it measures have doubled between 2011 and 2014. The categories seeing the highest growth are ebooks, event tickets, computer software, sporting goods, toys and dolls, music, videos/DVDs/games, baby supplies, flowers, cars, alcoholic drinks, and pet-related products.

    Half of people surveyed, the firm says, plan on buying clothing or making an airline or hotel reservation using an online device within the next six months.

    Not as many people are buying groceries or other consumable products online, it says, but there there is growth in that area. Here’s a chart looking at the changes over the past three years category-by-category.

    “While durable and entertainment-based categories are showing a substantial rise in intent, consumable categories like pet supplies and baby supplies are also gaining traction quickly,” said John Burbank, President of Strategic Initiatives for Nielsen. “While online transactions make it easy to download a book, buy a ticket to a sporting event or book a hotel room, building a consumer base for consumable categories requires more marketing muscle. Finding the right balance between meeting shopper needs for assortment and value, while also building trust and overcoming negative perceptions, such as high costs and shipment fees, is vital for continued and sustainable growth.”

    “These shifts in stated purchase intentions are also supported by purchase data that indicates similar trends,” Nielsen says. “The baby supply category is really taking off in China, Korea, France, the U.S. and the U.K. to name a few countries. For example, sales of baby supplies already comprise three of the top 10 most popular categories sold online in China (based on Nielsen’s retail measurement e-commerce market figures). Meanwhile, in Korea, baby supplies make up two of the top 10 categories, and in France, they account for five. Online shopping accounts for a substantial portion of total diaper and infant formula sales in China (29% diapers/23% formula), Korea (10% diapers/22% formula [hypermarket online sales only]) and France (5% diapers/5% formula).”

    You can find the full report here.

    On the B2B side of things, Duke University’s Fuqua School of Business recently released data from its CMO survey (via Marketing Charts) finding that B2B CMOs in the U.S. expect e-commerce to account for roughly 10% of their sales to be through the internet in the next twelve months. That compares to roughly 15% for B2C CMOs.

    Are you in B2B or B2C? What percentage of your sales do you expect to come from the internet in the next twelve months? Let us know in the comments.

    Note: This article has been updated to include additional information.

    Image via Nielsen

  • Zara on Apology Tour over ‘Concentration Camp’ Kids Shirt

    Spanish retailer Zara is in full-on apology tour mode after pulling an item from its online store that, well, lacked a bit of cultural sensitivity.

    This shirt, seen below, was available for purchase in Zara’s kids’ collection. The long-sleeved t-shirt was pulled late Tuesday after people began making a rather sinister connection.

    A striped shirt with a big, yellow six-pointed star on the breast? What’s the problem…

    Oh. Right.

    The shirt (since removed from the online store) was described as a “striped sheriff t-shirt.”

    And that’s the line Zara’s holding in the many apologies the company has been issuing via Twitter:

    It’s amazing to think about how many levels of approval this had to go through, and how it still made it through. Also, what the hell kind of sheriff has ever worn a shirt like that?

  • Square Cash Adds Ability To Text Money To People

    Square introduced Square Cash last fall, enabling people to send money to one another using a simple email. Now, you can also send money by texting.

    The company announced today that it has released an update to the mobile app versions (Android and iOS) that lets you make a payment with a text message.

    “The update adds the ability to simply send or request money from everyone in your address book using just their phone number (or e-mail address), even if the recipient doesn’t have the app,” Square says. “Cash also features a refreshed design, the ability to keep track of payments and requests via push notification, and a new Profile feature for linking all of your email addresses and phone numbers to your account.”

    “People use the free Cash app to pay for group vacations, dinner bills and even to send funds for back to school supplies, meal plans and textbooks,” it adds. “Cash also enables anyone to request money, even from up to 25 people at once, streamlining payment collection for sports teams, parties, and events by helping groups easily manage their money.”

    According to the company, people have already sent and received hundreds of millions of dollars using Square Cash since launch. Over a quarter of all that has been sent across city and state lines.

    Image via Square

  • Newegg Gives Same-Day Delivery A Try

    Newegg Gives Same-Day Delivery A Try

    Electronics e-tailer Newegg announced that it is testing a same-day delivery service starting in Los Angeles. With rival Amazon increasing its own same-day delivery coverage, it’s as good a time as any for Newegg to get the ball rolling.

    “Testing same-day delivery for our LA-based customers is something we’ve been excited about for many months,” said Soren Mills, Chief Marketing Officer of Newegg North America. “If all goes as planned, we will expand into new delivery areas.”

    Customers completing orders by 11:00 AM can select a “Local Express” delivery option for eligible products. They will then get their products before 6:00 PM.

    The company has a new fleet of delivery vehicles branded with “Newegg Express” to carry out the service.

    “For many customers, the ability to have a product delivered the day it’s ordered is important and, in some cases, it’s a determining factor when deciding where to buy,” Newegg said. “For this reason, same-day delivery is quickly becoming the gold standard of online retail. Newegg is piloting same-day delivery in the Los Angeles area to meet this evolving customer need.”

    Earlier this year, Newegg debuted an Amazon Prime-style “Peremier” club – a subscription service offfering expedited shipping, exclusive deals, etc. That costs customers $49.99 a year.

    In June, the company announced the launch of a new B2B marketplace called NeweggBusiness, serving as a third-party channel to connect B2B buyers and sellers, and focusing on product selection and competitive pricing.

    Earlier this month, Amazon announced the expansion of its own same-day deliver services into six more cities.

    Image via Newegg

  • The Word’s Most Expensive Comic Book Was Just Sold On eBay

    The Word’s Most Expensive Comic Book Was Just Sold On eBay

    “History has been made on eBay,” a spokesperson for the company tells WebProNews.

    We reported last month that Action Comics #1 – the comic book that introduced the world to Superman – was to go up for auction on eBay. It’s often considered the “Holy Grail” of comic books. There are believed to be about 50 unrestored original copies in existence. Dealer Darren Adams had one of them, and it was in remarkable condition. Naturally, he decided to see what he could get for it.

    The auction ended Sunday night, closing at 6pm PT, with a winning bid of $3.2 million, shattering the previous record of $2.16 million that was set in 2011. The copy is now officially the most expensive comic book in the world, according to Certified Guaranty Company evaluator Mike Brown.

    “I’m proud to have owned the most valuable comic book in the world,” said Darren Adams. “Working with eBay on this auction allowed me to share this rare treasure with their global community and ensure the next owner is just as passionate about its place in history.”

    “This was a record auction for eBay as it was the most expensive comic book ever sold on our marketplace. The sale of Action Comics #1 is a prime example of how eBay plays a role in popular culture by connecting shoppers to must-have merchandise, including rare and valuable collectibles,” said Gene Cook, General Manager of Emerging Verticals for eBay Marketplaces. “This was an extraordinary opportunity to bring a comic – one that has captured the attention of passionate collectors and casual fans alike. We will continue to bring more of the world’s most unique and compelling merchandise to our passionate and global community of 149 million buyers, at a wide range of accessible price points.”

    Some of the proceeds from the auction are being donated to the Christopher & Dana Reeve Foundation.

    Image via eBay

  • Amazon Coins Expanded To Two More Countries

    Amazon Coins (not to be confused with Amazon’s recently launched store for collectable coins) is expanding into Japan and Australia.

    The virtual currency was launched last year, and the company says customers have already spent hundreds of millions of Amazon Coins. Amazon’s Mike Hines writes in a blog post:

    Now customers in Japan and Australia can use Amazon Coins on apps, games, and in-app items from their Kindle Fire, Android phone or tablet, and on amazon.co.jp and amazon.com.au. Customers can enjoy apps and games for less by purchasing Amazon Coins, and the more they buy, the greater the discount.

    For a limited time, every Kindle Fire owner in Japan and Australia will find 500 Yen/$5.00 AUD worth of free coins deposited into their Amazon Account. And as an additional incentive, customers can also purchase coins in bulk and receive a discount of up to 20% to spend on apps and games in the Amazon Android Appstore (regular discount is 10% off apps and games).

    Amazon Coins enable users to save up to 10% on app purchases. According to Amazon, many developers count the currency as being responsible for the majority of their revenue.

    Image via Amazon

  • Twitter To Launch Buy Button This Year [Report]

    Twitter To Launch Buy Button This Year [Report]

    It’s no secret that Twitter and e-commerce have been flirting with one another for quite some time. Soon, they’re expected to take their relationship to the next level.

    Earlier this year, Re/code reported that Twitter was in the final stages of a deal with payments startup Stripe to enable people to buy and sell products directly on Twitter. On Friday, the publication reported that the deal is already done, and that we’ll see its fruits before the year is up. Jason Del Rey writes:

    Later this year, Twitter is expected to unveil buttons within tweets that say “Buy” or some variation of the word; after clicking on the button, shoppers are expected to be able to enter in payment and possibly shipping information without leaving Twitter’s service. Sources say that businesses that want to sell products or services within tweets are being instructed to sign up with Stripe to process payments on their behalf. While Stripe is believed to be Twitter’s only payments partner working on the e-commerce business now, it’s not clear whether that will remain the case over the long haul.

    In May, Amazon starting letting Twitter users add items to their cart with Twitter hashtags. In June, a “Buy Now” button was spotted in tweets in the wild. As recently as this month, a Payment & Shipping option was discovered in Twitter’s settings.

    Like I said, it’s no secret that Twitter commerce is a thing that’s on the horizon. It’s just a matter of when it will become a thing that people can actually engage in beyond hashtag shopping cart additions.

    Rival Facebook is also experimenting with similar aspirations. It recently started testing a Buy button, which some think could be a major step in improving the mobile commerce landscape. Twitter’s offering would only serve to add to that.

    Image via Twitter

  • Etsy Announces New Promoted Listing Ads

    Etsy Announces New Promoted Listing Ads

    Etsy announced a new type of ad this week in Promoted Listings. Earlier this year, the company announced that it was changing the way it charged for Search Ads to cost-per-click instead of the CPM model it used previously.

    At the time, Etsy said that was the first of “many improvements” it would be making to advertising on the site. The new Promoted Listings are the next one.

    Promoted Listings will actually launch on September 9th. They’ll take the place of existing Search Ads. They’ve already stopped letting people create new Search Ads campaigns, though existing campaigns are still running, and can still be edited.

    According to Etsy, these are the key features of Promoted Listings:

    – Flexible Pricing – With Promoted Listings, tell us how much you want to pay for a click on your listing and we’ll make sure you never pay more than that.

    – Keyword-less Campaigns – Managing keywords is a pain. With Promoted Listings all you have to do is tell us which items you want to promote and we’ll make sure they are shown to the right buyers at the right time.

    – Automatic Management – While you have the option to control every aspect of your campaign, promoting your listings can be as simple as setting a daily budget. With auto promotion and bidding, we’ll make sure you get as many clicks as possible for your budget.

    You can find a FAQ about the transition from Search Ads to Promoted Listings here.

    H/T: Ecommerce Bytes

    Image via Etsy

  • PayPal Announces One Touch Payment Feature

    PayPal Announces One Touch Payment Feature

    As you may recall, eBay bought payments platform Braintree for $800 million last fall. Now, PayPal and Braintree have introduced One Touch, a new way to pay for things in mobile apps. In fact, it’s the fastest way to do so, according to the company.

    One Touch payments are open for developer beta with select merchants for the time being. Those using the Braintree v.zero SDK and all PayPal app users will be able to use it soon. In a post on the PayPal blog, the company says:

    With One Touch, PayPal’s 152+ million active users will be able to securely pay in many of their favorite mobile apps in a single touch, making remembering user IDs, passwords and card numbers a thing of the past. One Touch payments will be the magical experience that every mobile user will come to expect, not unlike the experience PayPal pioneered for online shopping and paying many years ago.

    You’ll soon discover that checking out with One Touch will enable you to easily, quickly and securely pay in a single touch. Of course, you’ll be able to opt in and out of the experience by app and choose any source of funding – from your PayPal balance, credit card or linked bank account – with each purchase. This One Touch experience will be the absolute fastest way to pay on a mobile device, letting you get what you want when you want it.

    PayPal is sure to note that there is no trade off of security when you use One Touch. It’s just as secure as any other PayPal transaction, they say.

    The beta is open to select developers in the U.S. using Braintree v.zero SDK.

    Image via PayPal

  • ‘YouTube Music Key’ Is Google’s Upcoming Subscription Service, According to Report

    ‘YouTube Music Key’ Is Google’s Upcoming Subscription Service, According to Report

    Rumors of a YouTube-branded subscription streaming service have been floating around for quite some time – both before Google launched Play Music All Access and since. The reasoning appears rather simple. YouTube is already a massive destination for streaming music – and as of now, it’s all ad-supported. YouTube can offer the most content of any service, and Google has been looking to figure out how to turn it into a subscription service. A little over a year ago, Google made the first steps in offering some paid subscription content on YouTube with their paid channels. Music is a logical step.

    Well, apparently it has a name now. According to a report from Android Police, Google’s YouTube-branded subscription service will be called YouTube Music Key. When it will launch is still a mystery, however.

    So, how will this fit in with Google’s existing subscription service, Google Play Music All Access? Pretty well, according to the report. It’ll apparently get a rebranding – Google Play Music Key – and the $9.99 monthly price will cover both YouTube Key And Play Music Key.

    Android Police says that YouTube Music Key will offer ad-free music, audio-only playback, and offline playback.

    It’s possible that YouTube Music Key will be marketed as a destination for music beyond the music – concert footage, remixes, covers, etc. Given that YouTube is already the number one destination for this type of music, this makes sense.

    Well over a year ago, Google provided this not-so-cryptic reply when asked about the YouTube music service rumors:

    “While we don’t comment on rumor or speculation, there are some content creators that think they would benefit from a subscription revenue stream in addition to ads, so we’re looking at that.”

    Dealing with those content creators could be the final roadblock that Google must navigate to launch this project. Independent labels haven’t exactly seen eye to eye with Google over the YouTube model.

  • Amazon To Open New California Fulfillment Center, Create  2,500 Full-Time Jobs

    Amazon To Open New California Fulfillment Center, Create 2,500 Full-Time Jobs

    Amazon announced plans to open its fifth fulfillment center in California, which will appear in Redlands. The company opened its first center in the state less than two years ago. The California locations are in San Bernardino, Moreno Valley, Patterson and Tracy.

    At the new location, employees will pick, pack, and ship large items like big-screen TVs and kayaks, the company says, naming just a couple of examples.

    “We are proud to be hiring for more than 2,500 full-time jobs in California that offer wages 30 percent higher than traditional retail stores and include comprehensive benefits on day one, bonuses and stock awards,” said Mike Roth, Amazon’s vice president of North America operations. “We have found great talent in the state and we’re excited to be growing quickly to serve our customers.”

    “My Council colleagues and I are very excited that Amazon has chosen the City of Redlands to locate their new fulfillment center. And we are looking forward to the hundreds of new local jobs it will create,” said Redlands Mayor Pete Aguilar. “Amazon is among the innovative and successful companies that have recognized our City’s attractive, business-friendly atmosphere, ideal location and skilled and diverse labor force. We are looking forward to Amazon taking its place as a valued member of our business community.”

    Amazon has fulfillment centers in California, Arizona, Delaware, Indiana, Kansas, Kentucky, Nevada, New Hampshire, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

    Image via Amazon