WebProNews

Category: Retail & eCommerce

eCommerce, Online Retail & Retail News

  • Amazon Touts Best Two-Day Prime Day Sales Period for Third-Parties

    Amazon Touts Best Two-Day Prime Day Sales Period for Third-Parties

    Amazon is touting its most recent Prime Day as the “two biggest days ever for small & medium-sized businesses.”

    Prime Day is the company’s answer to Black Friday, a sales event where prices are slashed and deals abound. The company says this year’s Prime Day was the best two-day period for its third-party sellers.

    The company says customers spend more than $1.9 billion on some 70 million small business products, representing more than a 100% increase from the previous year.

    “A huge thank you to all of the Amazon teams who made this Prime Day possible for members worldwide and to Prime members who supported small businesses in big ways,” said Dave Clark, CEO of Worldwide Consumer. “Prime members are an important part of our Amazon family, and we love to celebrate them during Prime Day with incredible deals and entertainment, including this year’s Prime Day Show.”

    Some of the most popular categories were tools, electronics, beauty, nutrition, baby care, household products and apparel.

  • Subaru Shutting Japanese Plants in July Due to Semiconductor Shortage

    Subaru Shutting Japanese Plants in July Due to Semiconductor Shortage

    The semiconductor shortage continues to take a toll, with Subaru announcing it is temporarily shutting down plants in Japan in July.

    The COVID-19 pandemic helped spark a worldwide shortage in the semiconductor industry. While production was initially impacted as a result of lockdowns, the demand has been uncharacteristically high as people have bought laptops, tablets and gaming devices in record numbers.

    The auto industry has been hit particularly hard, with Ford, GM, BMW and Honda all being impacted. Subaru is now planning on closing plants its Japan Gunma plants in July, according to Reuters.

    “It is part of the production adjustment due to shortage of semiconductors,” Subaru spokesperson said.

    The plants will be shut down on July 16, although the company is also considering shutting down its Kosai and Sagara plants in Shizuoka, Japan. Should it go that route, those plants will be closed two and seven days respectively.

  • Congressman Joe Morelle Introduces Right to Repair Bill

    Congressman Joe Morelle Introduces Right to Repair Bill

    New York Rep. Joe Morelle has introduced right to repair legislation, in a bid that could have a major impact on device manufacturers.

    As phones, tablets and computers have become more complicated, the ability for the average consumer to repair them has become equally difficult. Even something as basic as changing a cellphone battery is nearly impossible for the average person.

    On the heels of the New York Senate passing its own right to repair legislation, New York Rep. Joe Morelle has now introduced right to repair legislation in the US House of Representatives.

    “For too long, large corporations have hindered the progress of small business owners and everyday Americans by preventing them from the right to repair their own equipment,” said Congressman Joe Morelle. “It’s long past time to level the playing field, which is why I’m so proud to introduce the Fair Repair Act and put the power back in the hands of consumers. This common-sense legislation will help make technology repairs more accessible and affordable for items from cell phones to laptops to farm equipment, finally giving individuals the autonomy they deserve.”

    The Fair Repair Act will require manufactures to make tools, parts and information available to customers, as well as third-party repairers, making it easier for them to repair their own devices.

    Given the anti-Big Tech sentiment that seems to be growing in both political parties, there’s a good chance the Fair Repair Act could soon become law.

  • Streaming TV Only 26% of Market But Growing Fast

    Streaming TV Only 26% of Market But Growing Fast

    Streaming TV may be constantly in the news, with a new service seemingly cropping up every week, but it still comprises a minority of the market.

    Netflix, HBO Max, YouTube, Hulu and others are growing in popularity, but they still don’t match more traditional TV options. According to CNN, the latest Nielsen data shows the streaming market accounts for a mere 26% of the American TV market.

    In contrast, traditional broadcast TV accounts for 25% of the market, while cable TV still accounts for 39%. An additional 9% is covered by “other,” including VOD and DVD players.

    Another significant difference between traditional and streaming TV is the engagement of the viewers. According to Nielsen’s data, streaming subscribers tend to be active viewers, intentionally seeking out and watching specific programs. In contrast, broadcast viewers are often more passive, leaving the TV on in the background or casually channel surfing.

    No one knows how long it will take for streaming TV to overtake traditional options, but the degree of subscriber engagement is a promising sign for the future of the market.

  • Walmart Gearing Up for Nationwide Drone Delivery

    Walmart Gearing Up for Nationwide Drone Delivery

    Walmart is gearing up for nationwide drone delivery, following a successful pilot program that showcased the possibilities.

    Drone deliveries are seen as one of the next major steps for retail, with Amazon, Walmart and others exploring the technology. Last year, Walmart partnered with DroneUp to test the viability of drone deliveries, and the results were promising. In fact, the company discovered it could cut delivery time from hours to mere minutes.

    In view of the success of the pilot program, Walmart is doubling down on drone deliveries with an investment in DroneUp.

    Now, after safely completing hundreds of drone deliveries from Walmart stores, we’re making an investment in DroneUp to continue our work toward developing a scalable last-mile delivery solution.

    The company is touting its infrastructure, thanks to its thousands of stores around the US, as a major asset to successful drone operations.

    Walmart already has a significant part of the infrastructure in place – 4,700 stores stocked with more than 100,000 of the most-purchased items, located within 10 miles of 90% of the U.S. population. This makes us uniquely positioned to execute drone deliveries, which is why our investment in DroneUp won’t just apply to the skies but also the ground. In the coming months we’ll be beginning our first operation at a store in Bentonville, Arkansas.

    Walmart has been looking for ways to take on Amazon, and drones that deliver products in minutes is a big step in that direction.

  • McDonald’s Testing Automated Drive-Thru Technology

    McDonald’s Testing Automated Drive-Thru Technology

    McDonald’s is testing automated drive-thru ordering technology in 10 Chicago locations.

    Restaurants are increasingly looking for ways to revolutionize their processes and streamline operations. Drive-thru operations, in particular, are ripe for change, with many companies implementing mobile ordering.

    McDonald’s is taking it a step further, testing automated voice-ordering tech, according to CNBC. So far, the pilot program is seeing 85% order accuracy, with only a fifth of orders needing to be handled by a person.

    “Now there’s a big leap from going to 10 restaurants in Chicago to 14,000 restaurants across the U.S., with an infinite number of promo permutations, menu permutations, dialect permutations, weather — and on and on and on,” said CEO Chris Kempczinski.

    If McDonald’s is able to make a go of automated ordering, it would give the company a major competitive advantage over competing fast-food chains. Relying on automated ordering tech could help the company cut down on cost. It could also serve as a template for other companies looking to do the same.

  • Banking Regulators Want Cryptocurrencies Governed by Strictest Rules

    Banking Regulators Want Cryptocurrencies Governed by Strictest Rules

    Global banking regulators are speaking out about cryptocurrency, saying it should be governed by the strictest rules in the interest of stability.

    Cryptocurrencies are rising in popularity and value, with companies the world over rushing to adopt them. El Salvador became the first country to adopt Bitcoin as legal tender, earlier this week, further adding to crypto’s rise.

    Many others, however, are less enthused and see crypto as a potential threat to the stability of the financial sector. According to The Guardian, the Basel Committee on Banking Supervision — made up of regulators from the world’s leading financial institutions — want a “new conservative prudential treatment” to ensure banks have enough capital to cover any and all losses they may suffer in the crypto market.

    “Crypto-assets have given rise to a range of concerns including consumer protection, money laundering and terrorist financing, and their carbon footprint,” the Basel Committee said. The committee added that the “growth of crypto-assets and related services has the potential to raise financial stability concerns and increase risks faced by banks.”

    The Basel Committee’s stand is a blow against crypto, and echoes the thoughts of JPMorgan CEO Jamie Dimon, who warned people to “stay away from it.” Like Dimon, the Basel Committee had a softer view of stable coins, viewing them as less volatile.

  • McDonald’s Impacted by Data Breach

    McDonald’s Impacted by Data Breach

    McDonald’s now joins an ever-growing list of major companies impacted by data breaches.

    On the same day that VW announced it was impacted by a data breach, fast-food leader McDonald’s announced it too has suffered a breach. The company says private information was accessed for both employees and customers in South Korea and Taiwan.

    According to CNN Business, McDonald’s says it’s cybersecurity investments were to thank for helping the company identify the breach as fast as it did, preventing additional harm.

    “These tools allowed us to quickly identify and contain recent unauthorized activity on our network,” a spokesperson told CNN Business. “A thorough investigation was conducted, and we worked with experienced third parties to support this investigation.”

    It seems the damage could have been far worse had McDonald’s not contained the breach so fast. According to The Wall Street Journal, the hackers also gained access to some US employees’ business contact information, as well minor logistical information on some US restaurants, such as seating capacity. No sensitive or personal information was leaked for US employees or customers.

  • The Divorce is Final: eBay Sellers Can No Longer Use PayPal

    The Divorce is Final: eBay Sellers Can No Longer Use PayPal

    The end of an era has arrived as eBay is ending its support for PayPal for sellers.

    eBay first bought PayPal in 2002 before splitting the company off in 2015. The two companies continued to work together, but that appears to be coming to an end, at least for eBay sellers.

    According to The BBC, eBay has updated its terms to exclude sellers from receiving funds via their PayPal accounts. While buyers can use PayPal to purchase goods, sellers will need to link their account to an actual bank account.

    In terms of fees, the move has pros and cons for users. On the one hand, sellers will not have to pay PayPal fees. On the other hand, eBay will increase its fees slightly. As a result, the fees will likely be a wash for most sellers.

    One of the biggest tangible impacts will be the time it takes for payments to clear. Most payments will now take two business days to make their way into a bank account, as opposed to same day for PayPal. In addition, many sellers are not happy about being required to link their bank accounts with eBay.

    It remains to be seen if there will be any major fallout from the decision, or if the uproar will blow over. In the meantime, some users will be required to make the change as of June 1, while others will be notified in the coming weeks and months.

  • Twitter Officially Launches Twitter Blue

    Twitter Officially Launches Twitter Blue

    Twitter has finally taken the wraps off of Twitter Blue, its subscription service aimed at power users.

    Twitter Blue has been rumored to be in the works for some time. The company bought Scroll to help serve as the basis for subscription services, and Jane Manchun Wong leaked details about possible features last week.

    The company has now officially unveiled the service via its blog.

    We’ve heard from the people that use Twitter a lot, and we mean a lot, that we don’t always build power features that meet their needs. Well, that’s about to change. We took this feedback to heart, and are developing and iterating upon a solution that will give the people who use Twitter the most what they are looking for: access to exclusive features and perks that will take their experience on Twitter to the next level.

    The company assures users the free service is not going away, Twitter Blue is merely adding additional functionality for those that want it. The new service will include long-requested features, including Bookmark Folders, Reader Mode and Undo Tweet.

    The service is rolling out first in Canada and Australia, and will cost $3.49 CAD or $4.49 AUD per month.

  • Salesforce and Sean Combs Team Up on Marketplace for Black-Owned Businesses

    Salesforce and Sean Combs Team Up on Marketplace for Black-Owned Businesses

    Salesforce and Sean Combs are working together on SHOP CIRCULATE, a digital marketplace for Black-owned businesses.

    The collaboration comes just after the 100-year anniversary of the Tulsa Race Massacre. The initiative is designed to bring attention to Black-owned businesses and help them reach a wider audience and, at the same time, build wealth within the Black community

    “Building Black wealth starts with investing in Black-owned businesses and giving entrepreneurs access to the consumers needed to build sustainable companies that can thrive,” says Sean Combs, Chairman of Combs Enterprises. “I’m excited to partner with Salesforce to create a platform that will advance our collective pursuit of economic justice.”

    “Salesforce is honored to collaborate with Sean Combs and Combs Enterprises to help close the unjust wealth gap that prevents too many Black Americans from achieving economic equality,” said Marc Benioff, Chair and CEO of Salesforce. “SHOP CIRCULATE will empower us all — as individuals, communities and companies — to support Black-owned businesses, amplify the talent of Black entrepreneurs and move us closer to true equality.”

    The new platform will be built by Deloitte Digital, a leading Salesforce partner, and powered by Marketplacer’s technology.

    “Deloitte’s purpose is to make an impact that matters. As the largest professional services organization in the world, we have a responsibility to help level the playing field and advance opportunities for the Black community in business,” says Punit Renjen, Deloitte Global CEO. “This is one of the most effective ways for organizations like ours to do our part in ending systemic bias, racial injustice, and unequal treatment in all its forms.”

    “Marketplaces are a great leveler in bringing together businesses of all sizes into a single venue to drive opportunity and growth. It’s our goal that our partnership with SHOP CIRCULATE will bring our powerful marketplace platform to Black-owned businesses and entrepreneurs as a vehicle to drive change, growth and success,” said Jason Wyatt, Executive Chairman, Marketplacer.

  • Walmart Giving 740,000 Associates Samsung Smartphones

    Walmart Giving 740,000 Associates Samsung Smartphones

    Walmart is going the distance to ensure its employees can access its new app, giving 740,000 of them a Samsung smartphone.

    The retailer is taking the wraps off of its Me@Walmart app, designed to make employees’ jobs easier and help them “plan for life outside of work.” The company is determined to make it as easy as possible to use the app, even providing the phone for it to run on.

    Walmart will be providing a Samsung Galaxy XCover Pro smartphone, case and protection plan, completely free. Employees will only be able to access Me@Walmart’s work feature when they’re on the clock, but are free to use the phone as their personal device. The company emphasizes employee privacy is paramount, and that it has no access to employees’ personal data.

    The company says this is just the beginning, and it will continue to add features to the Me@Walmart app.

    In the coming months, we’ll add another feature to the Me@Walmart app that helps speed up the time it takes our stocking associates to get items from the backroom to the sales floor. Instead of scanning each box individually, associates just hold up their device and, using augmented reality, highlight the boxes that are ready to go. Product gets on the shelf faster — something we all know is increasingly important. In fact, since piloting it last year, this patent-pending capability takes a third of the time than the previous manual process.

    As retail continues to evolve — and quickly — it’s more critical than ever to equip our people with the tools and technology they need for success. Doing so makes work easier and more enjoyable, and it keeps the focus where we need it most — delivering a great in-store, pickup and delivery experience for our customers.

  • Cyberattack Cripples JBS, World’s Largest Meat Producer

    Cyberattack Cripples JBS, World’s Largest Meat Producer

    A cyberattack has crippled JBS, the world’s largest meat producer, with plants in the US, Canada and Australia shutting down.

    JBS experienced a cyberattack on May 30, targeting its IT systems. The attack shut down the company’s Canadian operations, as well as those in Australia and the US. The company has not yet indicated exactly what kind of attack it suffered, although ransomware is a likely candidate.

    As Bloomberg points out, the company’s Brooks, Alberta beef plant accounts for more than a quarter of Canada’s entire supply of beef, illustrating how critical JBS is to the world’s meat supply. There are likely to be trickle-down effects, as JBS is warning transactions with its suppliers and customers may also be impacted.

    JBS told Bloomberg its backup servers were not affected, and the company is already working to restore operations using them. The company is also not aware of any of its supplier, customer or employee data being compromised.

    Coming just weeks after the Colonial Pipeline ransomware attack drove up fuel prices on the East Coast, the JBS attack illustrates the increasing threat cyberattacks pose on critical infrastructure and commodities.

    “If the Colonial Pipeline cyberattack didn’t impact enough consumers to spur response by the international community, the JBS meat supplier incident likely will,” Meg King, Director of the Science and Technology Innovation Program at The Wilson Center, told WebProNews. “ Now is the time for a global agreement to break the business model of ransomware. This will keep happening – at great cost to life and treasure – if we don’t identify and stop the biggest actors, gain better early warning, and help companies improve their cybersecurity.”

  • Amazon Calls for Revitalizing the USPS

    Amazon Calls for Revitalizing the USPS

    Amazon is throwing its weight behind efforts to revitalize the United States Postal Service, calling it the company’s “first and oldest business partner.”

    The USPS has been facing increasingly difficult times as a result of the digital transformation. With people relying more on electronic communications than letters, USPS revenue has dropped precipitously. The outlook is even worse, with the USPS estimating it will lose $160 billion over the next 10 years.

    The Postal Service Reform Act is bipartisan legislation that has been introduced in an effort to help the USPS transition to a more sustainable future.

    We’re proud of our partnership with USPS and want to continue working with the agency to innovate and deliver for our customers well into the future. With the House Oversight Committee’s swift advancement of the Postal Service Reform Act, we hope the full U.S. House and Senate will follow suit. Enacting these common-sense reforms will help guarantee that the USPS remains an affordable, reliable, and profitable package delivery system for the American people.

    It remains to be seen what will happen with the the Postal Service Reform Act, but Amazon has made it clear where it stands.

  • Amazon Workers Petition Company to Address Its Pollution in Communities of Color

    Amazon Workers Petition Company to Address Its Pollution in Communities of Color

    Over 600 Amazon workers have signed a petition asking Amazon to do more to address warehouse pollution in communities of color.

    Recent research has shown that communities of color are disproportionately impacted by airborne pollution. Amazon Employees for Climate Justice (AECJ) accuse Amazon of being complicit in that disparity.

    Amazon’s operations are complicit in environmental racism. Amazon’s logistics network of trucks spew climate-change-causing greenhouse gases and toxic particles as they drive to and from warehouses that are concentrated near Black, Latinx, and Indigenous communities. Public warehouse facility location data from MWPVL International indicates 80% of Amazon’s non-corporate facilities are located in zip codes that have a higher percentage of people of color than the majority of populated zip codes in their metropolitan area.

    The AECJ has created a petition in an effort to force Amazon to address the issue.

    As employees, we are alarmed that Amazon’s pollution is disproportionately concentrated in communities of color. Amazon must commit to zero emissions by 2030 and deploy zero emissions technologies in communities most impacted by its pollution first. We want to be proud of where we work. A company that lives up to its statements about racial equity and closes the racial equity gaps in its operations is a critical part of that.

    Amazon has yet to respond to the petition.

  • On-Demand Webcast: Your Guide to Moving Tax Processes to the Cloud

    On-Demand Webcast: Your Guide to Moving Tax Processes to the Cloud

    Watch this webcast to learn more about migrating your tax processes to the cloud. It is now possible to accelerate your indirect tax processes with cloud technology. By utilizing tax technology you can address critical infrastructure changes, provide faster and more reliable access for remote users, increase scalability, and reduce costs.

    Implementation of a new tax technology throughout your business can make it easier to scale for growth, as well as integrate with your ERP, point of sale (POS), and subscription billing service. According to a survey conducted by CIO.com, 78% of IT professionals expect digital transformation to greatly impact their organization within a year. How are you going to change your business?

    In this on-demand webcast, Heather Ingram, cloud practice leader from Vertex Consulting, and Vince Morasco, cloud manager from Vertex Product Management, will walk you through multiple areas to consider before, during, and after the migration.

    Sponsored by Vertex

  • D.C. AG Launches Antitrust Suit Against Amazon

    D.C. AG Launches Antitrust Suit Against Amazon

     

    Washington, D.C. Attorney General Karl A. Racine has filed an antitrust lawsuit against Amazon for anticompetitive practices and price-fixing.

    Amazon has increasingly been under fire on all fronts. The company has repeatedly been criticized for how it treats employees, as well as its attempts to combat unionization efforts.

    Now the company is under fire for alleged anticompetitive behavior, including wide-scale price-fixing. At the heart of the case is the company’s “most favored nation” (MFN) agreements, which prohibit retailers from offering their products elsewhere at cheaper prices, or with better terms, than they do on Amazon. The MFN agreements even prohibit retailers from offering their products cheaper on their own websites.

    “Amazon has used its dominant position in the online retail market to win at all costs. It maximizes its profits at the expense of third-party sellers and consumers while harming competition, stifling innovation, and illegally tilting the playing field in its favor,” said AG Racine. “We filed this antitrust lawsuit to put an end to Amazon’s illegal control of prices across the online retail market. We need a fair online marketplace that expands options available to District residents and promotes competition, innovation, and choice.”

    According to the AG, Amazon claimed to have removed its price parity policy in 2019. In actuality, the company is accused of quickly and quietly replacing it with a replacement policy that accomplished the same thing. Under the new policy, the Fair Pricing Policy, “third-party sellers can be sanctioned or removed from Amazon altogether if they offer their products for lower prices or under better terms on a competing online platform.”

    https://assets.documentcloud.org/documents/20788384/amazon-complaint-.pdf

  • Reports: Amazon Deal To Buy MGM Studios For $9 Billion Nearly Done

    Reports: Amazon Deal To Buy MGM Studios For $9 Billion Nearly Done

    According to numerous reports Amazon is very close to a deal to buy MGM Studios and its film library for nearly $9 billion with debt. This would significantly alter the streaming wars and give Amazon a huge base of over 4,000 titles, 17,000 hours of TV as well as the Epix pay-TV network. An agreement is expected this week unless their is a last-minute hitch.

    Some on Twitter have concerns about Amazon’s growing power. Journalist Dan Primack says that a top Amazon exec told him: “We’ll keep doing big deals until one actually gets blocked, instead of just political rhetoric.”

    Another person tweeted: Now that Amazon is buying MGM Studios they’ll be in charge of the entire food supply with Whole Foods, media consumption and propaganda at the Washington Post, and now all Hollywood misinformation. What could possibly go WRONG??? Monopolies in America are Evil.

    https://twitter.com/amtvmedia/status/1396917641281818625

    The deal potential was originally reported by The Information last Monday. Numerous additional news reports were posted in the last hour:

    The talks between Amazon and MGM have been on-again, off-again since the start of this year, people close to both companies said. Amazon and MGM have been in exclusive talks in recent weeks, the people said. The MGM board was briefed on the matter Sunday night, a person close to the situation said. There are no guarantees they will ultimately reach an agreement. An acquisition of one the most iconic entertainment brands in the world would be the most aggressive foray yet by a tech giant into Hollywood.

    Wall Street Journal

    Chatter that Amazon and other tech and media giants have been sniffing around MGM has circulated for some time. But sources indicated that Amazon’s interest in acquiring the studio has taken on a new tenor beyond the usual rumor mill. The deal is said to be being orchestrated by Mike Hopkins, senior VP of Amazon Studios and Prime Video, directly with MGM board chairman Kevin Ulrich, whose Anchorage Capital is a major MGM shareholder.

    Variety

    In the wake of Monday’s news that Amazon is making a go at MGM, it’s been radio silence. As of Friday, we hear that both sides remain actively in talks and want to get the deal done soon, but the time frame remains undefined.

    Deadline

    Amazon.com Inc. is nearing a deal to buy the Hollywood studio MGM Holdings for almost $9 billion, said people familiar with the matter, a pact that would turn a film operation founded in the silent era into a streaming asset for the e-commerce giant.

    Fox Business
    Reports: Amazon Deal To Buy MGM Studios For $9 Billion Nearly Done
  • Target CEO Says Digital Performance Up 50%

    Target CEO Says Digital Performance Up 50%

    “Our digital performance was up 50 percent,” says Target CEO Brian Cornell. “As we gain greater clarity around the consumer, the economy, the state of the vaccine, we feel that the consumer continues to respond to our in-store experience and the ease and convenience of shopping with some of our same-day services like pickup, drive-up, and ship. Same-day fulfillment services now represent over half of our digital channel.”

    Brian Cornell, CEO of Target, discusses their massive Q1 results in an interview on CNBC:

    Digital Performance Up 50 Percent

    We’ve had a string of really solid results going back to 2017 but this quarter may be one of the highlights. Our team executed throughout the quarter. We had a great performance from our store teams with a store comp of 18%. Our digital performance was up 50%. It was really a team effort. We had great supply chain support with our merchants and marketers all coming together to support the results which speak for themselves.

    We are benefitting from investments we’ve been making for years now. Our investment in our store experience, our curated Home Brand and national brand mix, and then the fulfillment services that we offer. That combined with the investment in our team, I think we are seeing continued strength. We feel really good sitting here right now about our outlook, not just for the second quarter but for the full year.

    We’ve Connected With The Consumer

    As we gain greater clarity around the consumer, the economy, the state of the vaccine, we feel that the consumer continues to respond to our in-store experience and the ease and convenience of shopping with some of our same-day services like pickup, drive-up, and ship. They really connect with our curation of Great Home Brand, national brands, and the service our team provides each and every day.

    We are feeling very confident about our position today. I look at the proof point from Q1, we picked up another billion dollars in market share on top of the $9 billion of share last year. That’s just a sign that we’ve connected with the consumer, we’re building relevance, and we’re providing what they need and what they want throughout the year.

    Newness Is A Huge Trend In Our Business

    When you see the combination of stores comping up at 18%, which to me is just a highlight number, and categories like apparel growing again by over 60%, that combination of store traffic and category mix really benefited us throughout the quarter. We are seeing a resilient consumer. They’re clearly shopping our stores and when they’re there they are attracted to anything that’s new.

    Newness has certainly been a trend throughout our business in the first quarter and I think that’s going to continue. That great combination of store traffic and store comps and the continued movement of same-day fulfillment services which now represent over half of our digital channel. We really like that transaction. It looks and feels more like a store transaction which from a profitability standpoint certainly is beneficial for us.

    Target CEO Brian Cornell Says Digital Performance Up 50%
  • Amazon Destroyed Millions of Counterfeit Products in 2020

    Amazon Destroyed Millions of Counterfeit Products in 2020

    Amazon has detailed its efforts to fight counterfeit products, including the destruction of more than 2 million counterfeits.

    Few companies have enjoyed as much success as Amazon during the pandemic. The company became a lifeline for many who were under lockdown and quarantine, and significantly expanded its workforce to keep up.

    A long-term problem Amazon has faced, however, has been companies and individuals trying to sell counterfeit goods on the site. As Amazon has become a force to be reckoned with in the retail market, it is also stepping up its efforts to combat counterfeit products and attract brands that have been reluctant to sell on the site.

    In its first Brand Protection Report, Amazon said fewer than 0.01% of products sold received a counterfeit complaint. That low number was, in part, the result of the company’s aggressive fight against the problem.

    We seized and destroyed more than 2 million products sent to our fulfillment centers and that we detected as counterfeit before being sent to a customer.

    The company also stepped up its efforts to prevent bad actors from even gaining a foothold in the store.

    Our verification processes stopped over 6 million attempts to create a selling account before they were able to publish a single listing for sale. This is a significant increase from the 2.5 million attempts we stopped in 2019, and it was driven by increased bad actor attempts to get into our store that we successfully thwarted.

    Amazon’s transparency about its efforts may help sway companies and brands that have been reluctant to embrace the e-commerce giant.

  • Amazon Goes on Another Hiring Spree

    Amazon Goes on Another Hiring Spree

    Amazon has announced it is hiring tens of thousands of new workers, across the US, Canada and the UK.

    Amazon has been one of the companies that has benefited most from the pandemic. During lockdowns and quarantine, the e-commerce giant went from luxury to necessity for many people, and its hiring has reflected that growth.

    Although many areas are easing restrictions, Amazon continues to benefit people’s newfound appreciation for the convenience of home shopping. In addition, the company is preparing for its upcoming Prime Day next month.

    As a result, Amazon has announced it is hiring an additional 75,000 employees across the US and Canada, with average starting pay of over $17 and $1,000 starting bonus.

    “We look forward to hiring 75,000 associates across our fulfillment and transportation network,” said Alicia Boler Davis, Vice President of Global Customer Fulfillment at Amazon. “Working at Amazon also comes with an unwavering commitment to safety, especially as we continue to navigate a global pandemic. In addition to the great pay and robust benefits available to new hires starting on their first day, we’re offering a $100 benefit to new hires who come to Amazon already vaccinated for COVID-19.”

    The company is also hiring for 10,000 new permanent jobs in the UK, bringing its total UK workforce to more than 55,000.

    Business Secretary, Kwasi Kwarteng, said: “Amazon’s announcement today is fantastic news and a huge vote of confidence in the British economy, helping us deliver on our commitment to level up across the UK with a whopping 10,000 new permanent jobs. As we build back better from the pandemic, this is a prime investment in our retail sector.

    “Over the past year, Amazon’s workforce have pulled out all the stops to ensure consumers have had safe access to goods during this challenging time. Their latest investment will open up a wide range of opportunities for even more workers, helping to develop the skills needed to power tomorrow’s economy.”