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Category: WebsiteNotes

WebsiteNotes

  • Your Employees Now Have a Helpful Google Apps User Hub

    Google announced an update to Google Apps that enables employees to view and access their apps from a new user hub. This provides them with an easy way to see what they are able to use while giving them a simple interface to use the apps from.

    “With this launch, an employee can quickly and easily see a list of the Google and third-party apps they have access to, like Gmail, Drive, SurveyMonkey, and more, at apps.google.com/user/hub,” Google says. “This page features links to all the apps currently turned on for that user, as well as a section dedicated to those apps that have been whitelisted by their admin but not yet installed.”

    “This should encourage employees to use their enabled apps more often and to finally check out those apps they haven’t yet tried (especially the mobile versions, which will be easier to access),” it adds. “New users will also be directed to apps.google.com/user/hub during the onboarding process.”

    Users have to be signed into their Apps for Work account to access the hub.

    In semi-related news, Google just added some new templates for Docs, Sheets, and Slides, including some that are business-specific.

    Images via Google

  • Google Sheets & Slides Get New Business Templates

    Google Sheets & Slides Get New Business Templates

    In September, Google announced a bunch of new templates for Docs, Slides, and Sheets. In December, these became available on Android and iOS.

    Building on these offerings, the company just announced even more templates, and some of them are specifically geared toward businesses. The new templates are designed by experts in their fields. This includes Intuit, GV, and Made to Stick authors Chip and Dan Heath.

    Intuit’s QuickBooks contributed a new annual business budget template in Sheets to make it easier to manage budgets.

    “GV provides venture capital funding to bold new companies,” says product manager Brian LeVee. “In the fields of life science, healthcare, artificial intelligence, robotics, transportation, cyber security and agriculture, GV’s companies aim to improve lives and change industries.The new GV pitch template in Slides helps entrepreneurs share their vision, based on proven presentation tactics.”

    “And, in the bestselling book, Made to Stick, brothers Chip and Dan Heath revealed that ‘sticky’ messages of all kinds draw their power from the same main traits,” LeVee adds. “In their big idea template in Slides, they use these principles to help you build and deliver your most memorable presentation yet.”

    On the educational side of things, there’s a new Reading Rainbow-designed lesson plan and book report template in Docs and a Google Science Fair-designed Slides template for science projects.

    Google discusses each of the new templates in a blog post here.

    Image via Google

  • Facebook Launches Video Storytelling Tool For Businesses

    Facebook Launches Video Storytelling Tool For Businesses

    As previously reported, Facebook announced that it has surpassed the 3 million active advertiser milestone, just six months after announcing the 2.5 million mark.

    Read this for a look at the improvements Facebook has made to its ad offerings in that time.

    In announcing the new milestone, Facebook also launched a new video storytelling tool for businesses called Your Business Story. The company says the tool “makes it easy to create a video that shows what your business brings to the world. Because we believe the best way to tell the story of three million businesses is to empower each one to share their own.”

    There’s a site here where you can go to create your own video.

    “In a few steps, make a video that tells people what your business brings to the world. Every business has a story. Let’s celebrate yours,” Facebook says.

    You can also see sample videos at the site.

    Mark Zuckerberg said in an earnings conference call in January that there are over 50 million small businesses now using pages on Facebook.

    Over 70% of businesses using Facebook ads are from outside of the U.S.

    Image via Facebook

  • Good News and Bad News For Marketing With Instagram

    Good News and Bad News For Marketing With Instagram

    These days, if you’re not marketing on Instagram, you’re likely missing out, but at the same time, things aren’t as rosy in that department as they once were. For those trying to get more marketing bang from the photo and video sharing service, there’s good news and bad news, and the bad news is probably only going to get worse.

    Have you found success in Instagram marketing efforts of late? Have things gotten harder than they used to be? Discuss.

    Locowise released its latest findings on the subject of Instagram marketing, looking at the performance of 2,500 Instagram profiles over the course of January.

    The good news is that they found Instagram follower growth rate to be at its highest level since August, which they consider to be good news for brands trying to grow organically. The news is even better when you consider that the prior month saw the smallest growth rate since Locowise has been analyzing it. There was a 60.87% difference from December to January.

    Instagram’s follower growth also remains rather impressive when you compare it to other networks like Facebook and Twitter. The number for Instagram in January was 0.37% while Facebook was 0.16% and Twitter was 0.11%. Again, we’re just talking about organic growth here.

    “Having ‘audience size’ as one of your KPI’s is not the most appropriate way of measuring performance,” says Locowise’s Marko Saric. “It’s very difficult to grow much without spending money on advertising, no matter how great your organic content efforts are. It’s worth considering this when setting your goals and targets for the year. Engagement rate may be a metric that helps you measure the results of your efforts better.”

    And that’s where the bad news comes in. Engagement rate is down by 66.07% on Instagram over the past ten months. It fell by 12.04% just from December to January. And why is that, you ask? Most likely because of ads.

    Over just the last five months, Instagram ad partner Brand Networks reportedly increased Instagram ad impressions by 13X, reaching 670 million in December, and that’s just one ad partner.

    Instagram announced last week that it now has over 200,000 advertisers with 75% of them outside of the U.S. The company says this includes businesses of all sizes in over 200 countries.

    “Instagram is a place where people come to be inspired and [find] things they care about, and that includes content from businesses,” a spokesperson told WebProNews in an email. “In fact, 60% of Instagrammers say they learn about products and services on Instagram and 75% say they take action after being inspired by an Instagram post—like visiting a website, searching…or telling a friend.”

    Instagram considers itself a “home for small businesses”.

    “It’s not just major brands that are seeing success on Instagram,” the company says in a blog post. “PetLove, an online store for pet products based in Brazil, wanted to increase downloads of its mobile app. After seeing success with Facebook ads, they ran a mobile app install ad on Instagram using the same targeting as their Facebook campaigns. After the campaign ended, PetLove saw a 30% lower cost per install compared to other channels.”

    As we discussed in an article last month, Instagram has been making some significant improvements to its marketing offerings, including longer campaign options, longer videos, video view counts, and multiple account support.

    Videos on Instagram haven’t been performing as well as photos in terms of engagement, according to Locowise’s findings, but the time users spent watching videos increased by over 40% over the past six months. The firm found that 91.83% of all posts in January were images, and image posts engaged 0.97% of their total audience compared to video posts, which engaged just 0.68%.

    In addition to the aforementioned video-related improvements from Instagram, the service is also promoting video views by curating videos related to live events. Look for them to do even more with video as time goes on.

    Do you expect to put more or less time and resources into marketing with Instagram? Let us know in the comments.

    Images via Instagram, Locowise

  • Yahoo Study Looks At Marketing To Generation X

    Yahoo Study Looks At Marketing To Generation X

    Yahoo has released some new findings from a study on marketing to Generation X. It aims to provide insight into how to better understand people from this generation, their interests and how brands can better engage with them.

    “Generation X, made up of 81 million adults between ages 35-54, has the highest spending power today, controlling 29% of estimated net worth dollars and 31% of total income dollars in the US,” a Yahoo spokesperson said in an email.

    According to the findings, Gen Xers are mobile-obsessed, multi-taskers, social butterflies, and brand lovers.

    “79% of Gen Xers are smartphone users, and this is expected to grow to reach 88% by 2018,” the spokesperson says. “During primetime hours (7pm and 11pm), 84% of Gen Xers are using 2+ devices and switching between them 9.2 times per hour. The most common combinations of device usage during primetime are TV and laptop or TV and phones.”

    “Nearly 80 million Gen X users visited a social media site last month. 75% of those users consumed content, including articles and videos, while 43% shared and reposted content created by others,” they say. “Nearly 1 in 3 Gen Xers consumed content posted by brands or companies on social media, and 30% are more likely to engage or click on an ad that is aimed specifically at their generation.”

    You can find the full study here.

    Image via Yahoo (Twitter)

  • Square Cash Adds ‘Cash Drawer’ Feature For Businesses and Individuals

    Square Cash Adds ‘Cash Drawer’ Feature For Businesses and Individuals

    Square announced a new update to its Square Cash app that lets users – businesses and individuals alike – store a cash balance like other payments services. The feature is referred to as “Cash Drawer”.

    With the feature, you can store cash you receive directly in the app or add your own from your bank account, so you can set aside funds for whatever you might need them for.

    The feature is optional, and can be toggled on or off.

    “When the Cash Drawer feature is turned on, anyone can keep all the payments they’ve received in one secure place and deduct from that stash to make payments,” the company says. “Anyone can access all funds in their Cash Drawer immediately by selecting the Cash Out button, instantly transferring the stored funds directly to their bank account.”

    “Starting today, all Square Cash customers will be able to access the Cash Drawer and in the coming weeks customers will be able to access the Add Cash button in the app as well,” it adds. “We’re thrilled to provide our customers with even more ways to use Square Cash and keep track of their personal finances with the new Cash Drawer feature.”

    TechCrunch shares comment from the company about business use:

    Notes a company spokesperson, “a business may wish to turn on the feature so that they can easily track and manage their business payments in one place, rather than have them stream into their bank account.”

    The feature is immediately available to all Square Cash users. It’s in a new update for both iOS and Android.

    In the coming weeks, they’ll add a an “Add Cash” button”.

    Last year, Square added $Cashtags for business use and an Apple Watch app.

    Images via Square

  • GoDaddy Gives Businesses Worldwide .CN Domains

    GoDaddy Gives Businesses Worldwide .CN Domains

    GoDaddy announced that it is now giving small business customers worldwide access to .cn domains to create better experiences for Chinese customers.

    The company now offers a total of 421 domain name extensions.

    “We received many requests from customers who were wanting to improve their presence in China,” said GoDaddy Senior Vice President and General Manager Mike McLaughlin. “Internet users in China like having .cn domain names to reflect their identity in their local market. In addition, if a company wants to improve cross-border commerce with China, it makes sense to have a .cn name.”

    “GoDaddy is one of our most important partners, we are looking forward to expanding our .cn domain name business worldwide with GoDaddy,” said CNNIC, President and CEO, Xiaodong Lee.

    The .CN domain offering is part of a larger Asian roll-out from GoDaddy. The company separately announced its expansion into 11 new Asian markets. More on that here.

    Image via GoDaddy (Facebook)

  • GoDaddy Enters 11 New Markets

    GoDaddy Enters 11 New Markets

    GoDaddy just launched in 11 Asian markets, announcing that it is now available in 10 languages and 14 markets across Asia.

    These include: Hong Kong (English and Traditional Chinese), Indonesia, Japan, Malaysia (English and Malay), Philippines (English and Filipino), Singapore (English and Simplified Chinese), South Korea, Taiwan, Thailand, and Vietnam.

    CEO Blake Irving said, “Asia is home to one of the largest, most vibrant small business communities in the world. As Internet growth and smartphone adoption continue to accelerate across the region, it’s important that these businesses are able to create strong digital identities that will help them achieve their goals and compete online. GoDaddy is committed to providing the products and services that will enable Asia entrepreneurs to easily start, confidently grow and successfully run their own ventures.”

    “Small and medium enterprises serve as the economic backbone in Asia,” GoDaddy says. “SMEs account for over 97% of all enterprises and employ over half of the workforce across APEC economies. At the same time, more people in Asia are utilizing the Internet and connected devices to stay informed and make purchases. 72% of people in Hong Kong access the Internet daily and 74% use a smartphone; 81% of people in Singapore access the Internet and 88% use a smartphone. Overall, Internet growth across Asia has grown 1,319% between 2000-2015.”

    Products available in the new markets include: domains, website hosting, website-building tools, and business applications.

    GoDaddy is now available to businesses in a total of 53 markets, supporting 26 languages, and 44 currencies.

    Image via Facebook (GoDaddy)

  • Groupon Celebrates A Billion Deals With Stat-Heavy Infographic

    Groupon just announced that it recently sold its billionth Groupon, which it says puts it in the “the same elite company as Apple, McDonalds, Uber, The Beatles and Elvis, among others.”

    “One billion is a lot of Groupons!” a spokesperson for Groupon says. “223 miles of burgers stacked, which is equal to 1,946 Seattle Space Needles stacked on top of each other, 134 million bowling balls thrown, which is equal to the entire populations of California, Texas, Florida, New York, Illinois and Pennsylvania combined, etc.”

    The billionth Gruopon sold was an $11 for $20 promotion for pizza and Italian food at Pirrone’s Pizzeria in the St. Louis area.

    Here’s a look at the kinds of Groupons they’ve sold over the years:

    groupon-infographic

    As long as we’re reflecting on Groupon’s history, here’s a little something founder (and ousted CEO) Andrew Mason posted a few months ago that’s worth reading:

    Images via Groupon

  • Kickstarter Launches Recommendations To Help Projects Find the Right People

    Kickstarter just announced the launch of a new Recommendations feature, which should help projects get in front of the right people (or at least some of them).

    As the company notes, there are thousands of campaigns at any given time, and hundreds launched each day. The feature should help users cut through some of the noise and find things that they’re likely to be interested in contributing to. For creators, that should prove incredibly helpful.

    “Recommendations are a personalized entry point to discovering new projects tailored specifically to your interests and taste — whether that’s illustrated literary humor mags, MIDI chord-controlling step sequencers, mixed media oral histories of Chicago neighborhoods, or anything in between,” Kickstarter says in a blog post. “To find the projects we think you’ll love, we’ve designed a simple but powerful algorithm. It compares millions of pledges to find projects backed by the same people, identifies those with the strongest affinity, then uses that information to predict which projects are most likely to resonate with you.”

    “Kickstarter’s mission is to help bring creative projects to life,” it adds. “Part of that means thoughtfully connecting creators with backers excited to support the future of creativity. We’ve woven a number of connection points into different discovery features: Projects We Love are gems surfaced and shared by our team. Curated Pages are collections of projects hand-picked by some of the world’s foremost creative communities. And our social channels, like Facebook, Twitter, Instagram, Medium, Pinterest, and Tumblr feature some of the best and brightest projects looking for support at any given moment. These curated feeds with a human touch complement automated recommendations well. Together we hope they make it easier to find what you’re looking for, or be surprised by something you didn’t know you were in search of.”

    Kickstarter says there is more to come to help take things in that direction.

    The “Projects We Love” badge was launched earlier this month.

  • Yelp Adds Resources To Help Businesses With Their Pages

    Yelp Adds Resources To Help Businesses With Their Pages

    Yelp announced this week that it has some new and improved resources in its Support Center to help businesses update their business pages.

    Yelp’s Morgan Remmers runs down the updates on the company’s business owners blog:

    General Business Info Updates: New phone number, website, store hours, etc.? Learn how to suggest changes, our guidelines for submitting quality business information updates, and why some suggestions might be rejected.

    Reporting Substantial Business Changes: Move, closure, renovation, etc.? Yelp handles these more substantial changes on a case-by-case basis. Find out how to report them and what they may mean for a business page.

    Adding a Business to Yelp: Learn what types of businesses are eligible to be on Yelp and some of our standards for adding business pages.

    Status of Business Info Updates: Go behind the scenes of Yelp’s process for receiving and verifying business page updates – from submission to evaluation – and learn why various changes are rejected.

    The company recently made improvements to its revenue estimation tool for businesses. This can be used when you log into your Yelp for Business Owners account.

    Image via Yelp (Flickr)

  • How Will Facebook Reactions Impact Pages And Reach?

    How Will Facebook Reactions Impact Pages And Reach?

    As previously reported, Facebook has finally launched Reactions globally. If you aren’t seeing them yet, you will very soon. Reactions are basically emoji that supplement the like button. Users can now not only “like” a post. They can express the following:

    reactions

    Users can choose from these when they hold down the like button on mobile or hover over it on desktop.

    Do you expect this to be a benefit or detriment to businesses? Share your thoughts in the comments.

    Facebook says it has been conducting global research with focus groups and surveys to determine what types of reactions people would want to use most. They combined this with knowledge about how people already comment and post stickers and emoticons.

    The company has been testing Reactions with a few markets since last year, and says the feedback has so far been positive.

    Many businesses are no doubt wondering what this means for the content they post on their Pages and how it will impact reach in the News Feed. Facebook doesn’t really know how it will impact reach in the long run, but it stands to reason that the more of any of these emotions expressed, the more likely it will reach more people – at least for now. Engagement is engagement, and for now, Facebook will essentially treat any emotion expressed as a like. But that will probably change as time goes on.

    Product manager Sammi Krug explains that with News Feed, Facebook wants to “show you the stories that matter most to you. Initially, just as we do when someone likes a post, if someone uses a Reaction, we will infer they want to see more of that type of post. In the beginning, it won’t matter if someone likes, ‘wows’ or ‘sads’ a post — we will initially use any Reaction similar to a Like to infer that you want to see more of that type of content.”

    He says that over time Facebook hopes to learn how the different Reactions should be weighted differently by News Feed to do better at showing everyone the stories they most want to see.

    That’s probably the best way to go about it.

    The good news for businesses is that this range of emotions can help you analyze what your audience is responding to and how they’re responding to it. If you’re getting a lot of angry expressions, for example, you might want to make a change to your strategy (unless that’s what you’re going for).

    He says the feature can help businesses “better understand how people are responding to their content on Facebook,” adding, “Page owners will be able to see Reactions to all of their posts on Page insights. Reactions will have the same impact on ad delivery as likes.”

    He says they’ll learn from this rollout and use feedback to improve. “Overall, Pages should continue to post things that their audience finds meaningful and continue using our Page post best practices,” he says.

    In case you need a refresher on those best practices, they are:

    1. Post consistently.

    2. Target your posts.

    3. Keep post images and text fresh.

    4. Boost important posts.

    5. Publicize exclusive discounts and promotions with ads.

    6. Connect with words and images.

    7. Review post performance.

    You can see more explanation from Facebook about each of these here.

    With regard to targeting posts, Facebook recently added a helpful “audience optimization” tool to help you prioritize who should see a post first without limiting reach, which the previous post targeting feature did. You can target your “preferred audience” by interest, and those who fall into the categories you pick will be prioritized when Facebook determines who to show what.

    If you take advantage of this on a regular basis, hopefully you’ll see more of those heart/love reactions, which will undoubtedly be considered a hugely positive signal when Facebook does figure out how to weight each reaction in its ranking stew.

    Do you expect the reactions feature to benefit businesses? Share your thoughts in the comments.

  • Etsy Gives Shareholders Something They Like

    Etsy Gives Shareholders Something They Like

    Investors weren’t thrilled with Etsy’s Q3 report when the company posted a net loss of $6.9 million ( 6 cents per share) and revenue of $65.7 million. On Tuesday, the company posted its Q4 and full-year 2015 financials with a much better reaction as shares quickly went upward.

    Etsy posted a Q4 adjusted loss of $0.04 per share and revenue of $87.8 million, which was higher than Wall Street projections.

    “We are proud of our progress in 2015. We hit many important milestones that are the building blocks for long-term, sustainable growth,” said CEO Chad Dickerson. “We executed against our strategic priorities, particularly in mobile, where we began to narrow the gap between mobile visits and mobile GMS. We also enhanced our existing seller services and continued to bring new constituents into the Etsy Economy. All of this activity allowed Etsy to generate $2.4 billion in GMS in 2015 and support approximately 1.6 million active sellers and more than 24.0 million active buyers. In 2016, we remain committed to reimagining commerce and are focused on launching more products and services that will allow us to build long-term value for our community.”

    The company provided three-year financial guidance.

    CFO Kristina Salen said, “We believe Etsy has significant opportunity ahead and we remain committed to delivering long-term, sustainable growth to all our stakeholders. One of our key values at Etsy is open and transparent communication. In that spirit, we are providing this additional long-term guidance to better demonstrate how we believe our strategic initiatives will translate to our financial results over the next three years.”

    Find the full release below:

    BROOKLYN, N.Y., Feb. 23, 2016 /PRNewswire/ — Etsy, Inc. (NASDAQ: ETSY), a marketplace where people around the world connect, both online and offline, to make, sell and buy unique goods, today announced financial results for its fourth quarter and full year ended December 31, 2015.

    “We are proud of our progress in 2015.  We hit many important milestones that are the building blocks for long-term, sustainable growth,” said Chad Dickerson, Etsy, Inc. CEO and Chairman. “We executed against our strategic priorities, particularly in mobile, where we began to narrow the gap between mobile visits and mobile GMS. We also enhanced our existing seller services and continued to bring new constituents into the Etsy Economy. All of this activity allowed Etsy to generate $2.4 billion in GMS in 2015 and support approximately 1.6 million active sellers and more than 24.0 million active buyers. In 2016, we remain committed to reimagining commerce and are focused on launching more products and services that will allow us to build long-term value for our community.”

     

    Fourth Quarter 2015 Financial Summary

    (in thousands)

    Three Months Ended
    December 31,
    % Growth Y/Y Year Ended
    December 31,
    % Growth Y/Y
    2014 2015 2014 2015
    GMS $ 611,474 $ 741,488 21.3 % $ 1,931,981 $ 2,388,387 23.6 %
    Revenue $ 64,912 $ 87,895 35.4 % $ 195,591 $ 273,499 39.8 %
    Marketplace revenue $ 33,311 $ 39,796 19.5 % $ 108,732 $ 132,648 22.0 %
    Seller Services revenue $ 30,690 $ 47,230 53.9 % $ 82,502 $ 136,608 65.6 %
    Adjusted EBITDA $ 9,298 $ 14,049 51.1 % $ 23,081 $ 31,007 34.3 %
    Active sellers 1,353 1,563 15.5 % 1,353 1,563 15.5 %
    Active buyers 19,810 24,046 21.4 % 19,810 24,046 21.4 %
    Percent mobile visits 56 % 61 % 500 bps 54 % 60 % 600 bps
    Percent mobile GMS 38 % 44 % 600 bps 37 % 43 % 600 bps
    Percent international GMS 30.6 % 29.2 % (140) bps 30.9 % 29.8 % (110) bps

     

    For information about how we define these metrics, see our Quarterly Report on Form 10-Q for the quarter ended September 30, 2015 filed with the SEC on November 5, 2015.

     

    Fourth Quarter 2015 Operational Highlights

    GMS was $741.5 million, up 21.3% compared with the fourth quarter of 2014. Growth in GMS was driven by 15.5% year-over-year growth in active sellers and 21.4% year-over-year growth in active buyers.  Continuing the trend we’ve seen for multiple quarters, mobile visits once again grew faster than desktop visits and, for the second consecutive quarter, we narrowed the gap between mobile visits and mobile GMS. Percent mobile visits was approximately 61% compared with approximately 56% in the fourth quarter of 2014 and percent mobile GMS was approximately 44% compared with approximately 38% in the fourth quarter of 2014. Throughout 2015, we continued to enhance our buyer mobile apps in many ways such as adding new deeplinking functionality, integrating social sign-up and sign-in, and expanding our mobile payment and digital wallet options with Apple Pay® and Google Wallet™. We believe this work strengthened our mobile footprint and contributed to our strong year-over-year GMS growth on our buyer mobile app, which further narrowed the gap between mobile visits and mobile GMS during the fourth quarter.

    We continue to believe that we can grow international GMS, over time, to represent 50% of our total GMS and that the impact of currency exchange rates contributed to the year-over-year decline in percent international GMS, which was 29.2% in the fourth quarter of 2015. Percent international GMS was 29.3% in the third quarter of this year.

    We believe that our GMS growth and percent international GMS are impacted by currency exchange rates in two ways. First, approximately 11% of our GMS comes from goods that are not listed in U.S. dollars and, as a result, is subject to the impact of currency exchange fluctuations. The percentage of GMS from goods that are not listed in U.S. dollars is slightly higher than what we reported in the third quarter of 2015. Excluding this direct impact, on a currency-neutral basis, GMS growth in the fourth quarter of 2015 would have been 22.7%, or approximately 1.4 percentage points higher than the as-reported 21.3% growth.

    Second, we believe weaker local currencies in key international markets continued to dampen the demand for U.S. dollar-denominated goods during the fourth quarter of 2015. For example, during the fourth quarter of 2015, GMS from international buyers purchasing from U.S. sellers declined approximately 13% year-over-year, compared with an approximately 13% and 6% year-over-year decline in the third and second quarters of 2015, approximately flat year-over-year performance in the first quarter of 2015, and approximately 23% and 44% year-over-year growth in the fourth and third quarters of 2014 respectively. In contrast, excluding our French marketplace ALM, GMS from international buyers making purchases from sellers in their own country grew approximately 49% year-over-year during the fourth quarter of 2015.

    Taken together, we estimate that the impact of currency translation on goods not listed in U.S. dollars and the impact of currency exchange rates on international buyer behavior reduced our year-over-year GMS growth rate by approximately two percentage points in the fourth quarter.

    Fourth Quarter 2015 Financial Highlights

    Total revenue was $87.9 million, up 35.4% year-over-year, driven by growth in both Marketplace and Seller Services revenue. Marketplace revenue grew 19.5%, primarily due to growth in transaction fee revenue and, to a lesser extent, growth in listing fee revenue. Seller Services revenue grew 53.9% year-over-year, due to growth in revenue from both Direct Checkout, which benefited from the integration of PayPal early in the fourth quarter, and Promoted Listings, which grew at a slightly lower rate than Direct Checkout. Seller Services revenue also benefited from growth in revenue from Shipping Labels, which continued to grow faster than Marketplace revenue in the fourth quarter.

    Gross profit for the fourth quarter was $57.7 million, up 36.9% year-over-year, and gross margin was 65.6%, up 70 bps compared with 64.9% in the fourth quarter of 2014. Similar to the first, second and third quarters of 2015, gross profit grew faster than revenue in the fourth quarter because of the leverage we achieved in employee-related and hosting and bandwidth-related costs as well as the continued strong growth of Promoted Listings, a higher-margin revenue stream.

    Total operating expenses were $49.3 million in the fourth quarter, up 17.5% year-over-year. Total operating expenses as a percent of revenue declined to 56.1% in the fourth quarter of 2015 compared with 64.6% in the fourth quarter of 2014, as revenue growth continued to outpace operating expense growth.

    The overall increase in operating expenses was primarily driven by the planned increase in reported marketing expenses, which grew 53.8% year-over-year mostly due to increased spending on digital marketing, which is currently focused on product listing ads. The year-over-year growth rate in fourth quarter marketing expenses decelerated relative to the growth rate of marketing expenses during the fourth quarter of 2014, which was 95.5%.

    Product development expenses grew 15.3% year-over-year, primarily due to higher employee-related expenses. G&A expenses decreased 11.5% year-over-year. The year-over-year reduction in G&A expenses reflects the favorable impact of a mark-to-market adjustment related to ALM stock-based compensation and a reduction in bad debt expense.

    Non-GAAP Adjusted EBITDA for the fourth quarter was $14.0 million and grew 51.1% year-over-year. Adjusted EBITDA margin was 16.0%, up 170 bps year-over-year.

    Net loss for the fourth quarter of 2015 was $4.2 million, compared with a $5.4 million net loss in the fourth quarter of 2014. Etsy’s net loss in the fourth quarter of 2015 was impacted by a foreign exchange loss and our income tax provision. We recorded $6.0 million of foreign exchange loss in the fourth quarter of 2015 largely made up of a non-cash currency loss related to the revised global corporate structure that we implemented on January 1, 2015. We also recorded a $6.3 million tax provision in the fourth quarter of 2015 primarily driven by non-cash charges related to our revised global corporate structure.

    Net cash provided by operating activities was $10.2 million in the fourth quarter of 2015 compared with $0.1 million in the fourth quarter of 2014. The increase in net cash provided by operating activities for the quarter was mainly due to the timing of payments to certain vendors.

    Cash, marketable securities and short-term investments were $292.9 million as of December 31, 2015.

    3-Year Financial Guidance

    “We believe Etsy has significant opportunity ahead and we remain committed to delivering long-term, sustainable growth to all our stakeholders.  One of our key values at Etsy is open and transparent communication.  In that spirit, we are providing this additional long-term guidance to better demonstrate how we believe our strategic initiatives will translate to our financial results over the next three years,” said Kristina Salen, Etsy, Inc. CFO.

    Over the next three years we believe we can deliver solid revenue growth and achieve leverage in our cost structure to expand our margins.

     

    2016-2018 CAGR Range 2016 Guidance
    GMS Growth 13-17% Mid-point of range
    Revenue Growth 20-25% High end of the range
    Gross Margin

    (by 2018)

    Mid 60s (%) 64-65%
    Adjusted EBITDA Margin

    (by 2018)

    High teens (%) 10-11%

     

    • We expect to achieve a three-year revenue CAGR in the 20-25% range and a three-year GMS CAGR in the 13-17% range. In 2016, we expect revenue growth to be at the high end of our three-year range and GMS growth to be near the mid-point of our three-year range. We anticipate that the key factors impacting revenue and GMS growth over the next three years include:
      • Further narrowing of the gap between mobile visits and mobile GMS
      • Stable percent international GMS, assuming that currency remains stable compared to average levels in December 2015
      • Continued revenue growth in our existing seller services, driven by both adoption and product enhancements
      • Modest contributions from new product launches and seller services
    • We expect to exit 2018 with a full-year gross margin that is in the mid-60s percent range, and that 2016 gross margin will be in this range as well. We anticipate that the key factors impacting our gross margin forecast over the next three years include:
      • Continued revenue growth in our existing seller services, driven by both adoption and product enhancements
      • The impact from new seller services that we intend to launch
    • We also expect to gain leverage in our operating cost structure over the next three years, particularly within marketing spend.
      • In 2016, we expect marketing expense as a percent of revenue to decline, but that overall operating expenses as a percent of revenue will increase driven by expenses associated with our new headquarters and with Sarbanes-Oxley compliance.
    • Finally, from an Adjusted EBITDA margin perspective, we estimate that our margin in 2016 will be comparable to 2015 in the 10-11% range and that it will expand to the high teens range by the end of 2018.

    Webcast and Conference Call Replay Information

    Etsy will host a webcast to discuss these results at 5:30 p.m. ET today. To access the live webcast, please visit the Etsy Investor Relations website, investors.etsy.com and go to the Investor Events section.

    A replay will be available following the live webcast and may be accessed on the same website. A telephonic replay will also be available through midnight ET on March 8, 2016 at (855) 859-2056 or (404) 537-3406; conference ID 44052221.

    About Etsy

    Etsy is a marketplace where millions of people around the world connect, both online and offline, to make, sell and buy unique goods. The Etsy community includes the creative entrepreneurs who sell on our platform, thoughtful consumers looking to buy unique goods in our marketplace, retailers and manufacturers who partner with Etsy sellers to help them grow their businesses, and Etsy employees who maintain our platform and nurture our ecosystem. Our mission is to reimagine commerce in ways that build a more fulfilling and lasting world, and we’re committed to using the power of business to strengthen communities and empower people.

    Etsy was founded in 2005 and is headquartered in Brooklyn, New York.

    Investor Relations Contact:
    Etsy, Jennifer Beugelmans, ir@etsy.com

    Media Relations Contact:
    Etsy, Kelly Clausen, press@etsy.com

    Forward-Looking Statements

    This press release contains forward-looking statements within the meaning of the federal securities laws. Forward-looking statements include information related to our possible or assumed future results of operations and expenses, our financial guidance, our mission, business strategies and plans, business environment and future growth. Forward-looking statements include all statements that are not historical facts. In some cases, forward-looking statements can be identified by words such as “believes,” “expects,” “may,” “plans,” “should,” “will,” “intends,”  or similar expressions and the negatives of those words.

    Forward-looking statements involve substantial risks and uncertainties that may cause actual results to differ materially from those that we expect. These risks and uncertainties include (i) our history of operating losses; (ii) the fluctuation of our quarterly operating results; (iii) adherence to our values and our focus on long-term sustainability, which may negatively influence our short- or medium-term financial performance; (iv) the importance to our success of the trustworthiness of our marketplace and the connections within our community; (v) our ability to expand successfully into markets outside of the United States; (vi) increases in our marketing efforts to help grow our business, which may not be effective at attracting and retaining Etsy sellers and buyers; (vii) our payments system, which depends on third-party providers and is subject to evolving laws and regulations; (viii) our ability to add new members to our community, grow our ecosystem and open new sales channels for Etsysellers; (ix) our ability to develop new offerings to respond to the changing needs of Etsy sellers and buyers; (x) the effectiveness of our mobile solutions for Etsy sellers and Etsy buyers; and (xi) our ability to compete effectively. These risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled “Risk Factors” in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2015.

    Forward-looking statements represent our beliefs and assumptions only as of the date of this press release. We disclaim any obligation to update these forward-looking statements.

     

     

    Etsy, Inc.

    Condensed Consolidated Balance Sheets

    (in thousands, unaudited)

    As of
    December 31,
    2014
    As of
    December 31,
    2015
    ASSETS
    Current assets:
    Cash and cash equivalents $ 69,659 $ 271,244
    Short-term investments 19,184 21,620
    Accounts receivable, net 15,404 20,275
    Prepaid and other current assets 12,241 9,521
    Deferred tax charge—current 17,132
    Funds receivable and seller accounts 10,573 19,262
    Total current assets 127,061 359,054
    Restricted cash 5,341 5,341
    Property and equipment, net 75,538 105,021
    Goodwill 30,831 27,752
    Intangible assets, net 5,410 2,871
    Deferred tax charge—net of current portion 51,396
    Other assets 2,022 1,626
    Total assets $ 246,203 $ 553,061
    LIABILITIES, CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS’ EQUITY
    Current liabilities:
    Accounts payable $ 8,231 $ 14,382
    Accrued expenses 12,852 31,253
    Capital lease obligations—current 1,755 5,610
    Funds payable and amounts due to sellers 10,573 19,262
    Deferred revenue 3,452 4,712
    Other current liabilities 4,590 4,903
    Total current liabilities 41,453 80,122
    Capital lease obligations—net of current portion 3,148 7,571
    Warrant liability 1,920
    Deferred tax liabilities 149 61,420
    Facility financing obligation 50,320 51,804
    Other liabilities 1,913 21,646
    Total liabilities 98,903 222,563
    Total convertible preferred stock 80,212
    Total stockholders’ equity 67,088 330,498
    Total liabilities, convertible preferred stock and stockholders’ equity $ 246,203 $ 553,061

     

     

    Etsy, Inc.

    Condensed Consolidated Statements of Operations

    (in thousands except share and per share data, unaudited)

    Three Months Ended
    December 31,
    Year Ended
    December 31,
    2014 2015 2014 2015
    Revenue $ 64,912 $ 87,895 $ 195,591 $ 273,499
    Cost of revenue 22,779 30,196 73,633 96,979
    Gross profit 42,133 57,699 121,958 176,520
    Operating expenses:
    Marketing 14,613 22,476 39,655 66,771
    Product development 9,723 11,207 36,634 42,694
    General and administrative 17,621 15,600 51,920 68,939
    Total operating expenses 41,957 49,283 128,209 178,404
    Income (loss) from operations 176 8,416 (6,251) (1,884)
    Total other expense (2,431) (6,308) (4,009) (26,110)
    (Loss) income before income taxes (2,255) 2,108 (10,260) (27,994)
    Provision for income taxes (3,103) (6,340) (4,983) (26,069)
    Net loss $ (5,358) $ (4,232) $ (15,243) $ (54,063)
    Net loss per share—basic and diluted $ (0.12) $ (0.04) $ (0.38) $ (0.59)
    Weighted average common shares outstanding—basic and diluted 43,177,805 111,677,599 40,246,663 91,122,291

     

     

    Etsy, Inc.

    Condensed Consolidated Statements of Cash Flows

    (in thousands, unaudited)

    Year Ended
    December 31,
    2014 2015
    Cash flows from operating activities
    Net loss $ (15,243) $ (54,063)
    Adjustments to reconcile net loss to net cash provided by operating activities:
    Stock-based compensation expense 5,920 8,981
    Stock-based compensation expense-acquisitions 4,130 1,860
    Contribution of stock to Etsy.org 3,200
    Depreciation and amortization expense 17,223 18,550
    Bad debt expense 1,881 1,780
    Foreign exchange loss 3,049 21,775
    Amortization of debt issuance costs 68 167
    Net unrealized loss on warrant and other liabilities 411 3,133
    Loss on disposal of assets 79 1,319
    Amortization of deferred tax charges 17,132
    Excess tax benefit from exercise of stock options (4,877) (3,944)
    Changes in operating assets and liabilities, net of acquisitions (554) 9,321
    Net cash provided by operating activities 12,087 29,211
    Cash flows from investing activities
    Acquisition of businesses, net of cash acquired (4,688)
    Purchases of property and equipment (1,304) (11,116)
    Development of internal-use software (8,280) (9,719)
    Purchase of U.S. Government and agency bills (21,698) (26,040)
    Sale of marketable securities 20,588 23,592
    Net increase in restricted cash (5,341)
    Net cash used in investing activities (20,723) (23,283)
    Cash flows from financing activities
    Proceeds from public offering 199,467
    Proceeds from the issuance of common stock 35,000
    Proceeds from exercise of stock options 7,956 3,626
    Excess tax benefit from the exercise of stock options 4,877 3,944
    Payments on capitalized lease obligations (1,480) (3,377)
    Deferred payments on acquisition of business (75)
    Payments relating to public offering (1,041) (4,052)
    Net cash provided by financing activities 45,237 199,608
    Effect of exchange rate changes on cash (3,737) (3,951)
    Net increase in cash and cash equivalents 32,864 201,585
    Cash and cash equivalents at beginning of period 36,795 69,659
    Cash and cash equivalents at end of period $ 69,659 $ 271,244

     

     

    Use of Non-GAAP Financial Measures

    In this press release, we provide Adjusted EBITDA, a non-GAAP financial measure that represents our net loss before interest expense, net, provision for income taxes and depreciation and amortization, adjusted to eliminate stock-based compensation expense, net unrealized loss on warrant and other liabilities, foreign exchange loss, other non-operating expense, net, contributions to Etsy.org and acquisition-related expenses. Following is a reconciliation of Adjusted EBITDA to net loss, the most directly comparable GAAP financial measure.

    We have included Adjusted EBITDA in this press release because it is a key measure used by our management and board of directors to evaluate our operating performance and trends, allocate internal resources, prepare and approve our annual budget, develop short- and long-term operating plans and assess the health of our business. As our Adjusted EBITDA increases, we are able to invest more in our platform. We believe that Adjusted EBITDA can provide a useful measure for period-to-period comparisons of our business as it removes the impact of certain non-cash items and certain variable charges.

    Adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are:

    • although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements;
    • Adjusted EBITDA does not consider the impact of stock-based compensation expense or changes in the fair value of warrants;
    • Adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us;
    • Adjusted EBITDA does not reflect acquisition-related expenses;
    • Adjusted EBITDA does not consider the impact of foreign exchange loss;
    • Adjusted EBITDA does not reflect other non-operating expenses, net of other non-operating income, including net interest expense (income);
    • Adjusted EBITDA does not reflect the impact of our contributions to Etsy.org; and
    • other companies, including companies in our industry, may calculate Adjusted EBITDA differently, which reduces its usefulness as a comparative measure.

    Because of these limitations, you should consider Adjusted EBITDA alongside other financial performance measures, including net loss and our other GAAP results.

    Etsy is not able, at this time, to provide GAAP targets for net income margin for 2016 and 2016-2018 because of the difficulty of estimating certain items that are excluded from non-GAAP adjusted EBITDA margin, including interest expense, net, provision for income taxes, depreciation and amortization, stock-based compensation expense, net unrealized loss on warrant and other liabilities, foreign exchange loss, other non-operating expense, net, contributions to Etsy.org and acquisition-related expenses, the effect of which may be significant.

     

    Reconciliation of Net Loss to Non-GAAP Adjusted EBITDA

    (in thousands, unaudited)

    Three Months Ended
    December 31,
    Year Ended
    December 31,
    2014 2015 2014 2015
    Net loss $ (5,358) $ (4,232) $ (15,243) $ (54,063)
    Excluding:
    Interest and other non-operating expense, net 224 263 549 1,202
    Provision for income taxes (1) 3,103 6,340 4,983 26,069
    Depreciation and amortization 4,731 4,509 17,223 18,550
    Stock-based compensation expense (2) 1,708 2,422 5,920 8,981
    Stock-based compensation expense—acquisitions (2) 2,334 (1,298) 4,130 1,860
    Net unrealized loss (gain) on warrant and other liabilities 172 (3) 411 3,133
    Foreign exchange loss (3) 2,035 6,048 3,049 21,775
    Acquisition-related expenses 349 2,059
    Contribution to Etsy.org (4) 3,500
    Adjusted EBITDA $ 9,298 $ 14,049 $ 23,081 $ 31,007

     

    (1) The provision for income taxes in the three and twelve months ended December 31, 2015 reflects the impact of the revised global corporate structure implemented on January 1, 2015.

    (2) Total stock-based compensation expense included in the consolidated statements of operations is as follows (in thousands):

     

    Three Months Ended
    December 31,
    Year Ended
    December 31,
    2014 2015 2014 2015
    Cost of revenue $ 382 $ 190 $ 1,113 $ 871
    Marketing 85 211 216 560
    Product development 466 879 1,461 2,860
    General and administrative 3,109 (156) 7,260 6,550
    Total stock-based compensation expense $ 4,042 $ 1,124 $ 10,050 $ 10,841

     

    (3) The majority of the foreign exchange loss in the three and twelve months ended December 31, 2015 relates to intercompany debt incurred in connection with Etsy’s revised global corporate structure.

    (4) Etsy made a one-time contribution of 188,235 shares of common stock totaling $3.2 million to Etsy.org during the first quarter of 2015. In addition, Etsy made a one-time cash contribution of$300,000 to Etsy.org during the second quarter of 2015.

     

    To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/etsy-inc-reports-fourth-quarter-and-full-year-2015-financial-results-300224883.html

    SOURCE Etsy, Inc.