Category: CloudWorkPro

CloudWorkPro

Dropbox CEO: Shift To Distributed Work Is Transformative

“We see the shift to distributed work as transformative as the shift to cloud or mobile,” says Dropbox CEO Drew Houston. “Our product is made for distributed work. Our customers have turned to Dropbox for flexibility with work since the beginning and post-COVID we’ve seen an uptick in demand. I see it making our opportunity a lot bigger. We’re in the first inning of this shift.”

Drew Houston, founder and CEO of Dropbox, discusses how the shift to distributed work is as transformative as the shift to cloud or mobile:

Shift To Distributed Work As Transformative As Shift To Cloud

Our product is made for distributed work. Our customers have turned to Dropbox for flexibility with work since the beginning and post-COVID we’ve seen an uptick in demand. Most importantly, in the long run, we see the shift to distributed work as transformative as the shift to cloud or mobile. I see it making our opportunity a lot bigger. We’re in the first inning of this shift. None of the tools we’re using were really purpose-built for this environment and that’s what we’re focusing on.

That shift to working from home happened in the most dramatic and abrupt way possible. No one designed it. So back in March, we asked ourselves what if we made the work from home experience really great? What new tools and technology would you design for this world? We completely reoriented our product roadmap around the opportunity. That’s really what we’re focused on. I’m really excited about some of the launches we have for our second half.

Dropbox Customers Tend To Employ Knowledge Workers

We certainly have customers of all sizes including a lot of small businesses. Clearly, we’re all keeping an eye on the macro environment. It’s a challenging environment, but in general, Dropbox customers tend to be businesses that employ knowledge workers that can work from home and so they’re relatively less disrupted. Dropbox is often essential to their business operations as opposed to discretionary because all businesses need to collaborate around content. We’re keeping a watch on all the trends but we’ve seen a lot of health and stability in the business.

We had a great quarter and we’re profitable. We had a bunch of great launches and we’re helping a lot of our customers with the shift to distributed work. These are the things we focused on. I fundamentally believe if you build great products and make your customers really happy your stock price will take care of itself in the long run.

Dropbox CEO Drew Houston: Shift To Distributed Work Is Transformative

August 9, 2020
Qualtrics IPO Is A Win-Win, Says SAP CEO

Just twenty short months after SAP announced their intention of acquiring Qualtrics for $8 billion just prior to their IPO SAP is taking Qualtrics public.

“The Qualtrics IPO is actually a win-win situation for both SAP and Qualtrics,” says SAP CEO Christian Klein. “When we are talking about Qualtrics let me first outline that Qualtrics was for sure one of the best acquisitions SAP ever did. They performed in the last 9 months above and beyond all the expectations we have set at the point of the acquisition. Now, three months back when I became the sole CEO of SAP Ryan Smith and I discussed a few options about how to move Qualtrics to the next level.”

“SAP’s acquisition of Qualtrics has been a great success and has outperformed our expectations with 2019 cloud growth in excess of 40 percent, demonstrating very strong performance in the current setup,” Klein stated. “As Ryan Smith, Zig Serafin, and I worked together, we decided that an IPO would provide the greatest opportunity for Qualtrics to grow the Experience Management category, serve its customers, explore its own acquisition strategy and continue building the best talent. SAP will remain Qualtrics’ largest and most important go-to-market and research and development (R&D) partner while giving Qualtrics greater independence to broaden its base by partnering and building out the entire experience management ecosystem.”

“When we launched the Experience Management category, our goal was always to help as many organizations as possible leverage the XM Platform as a system of action,” Qualtrics Founder Ryan Smith said. “SAP is an incredible partner with unprecedented global reach, and we couldn’t be more excited about continuing the partnership. This will allow us to continue building out the XM ecosystem across a broad array of partners.”

SAP agreed to acquire Qualtrics just four days before Qualtrics was to go public in 2018, recognizing the potential of bringing together experience and operational data (X+O) to help organizations take action. SAP currently owns 100 percent of Qualtrics shares. SAP will retain majority ownership of Qualtrics and has no intention of spinning off or otherwise divesting its majority ownership interest. Ryan Smith intends to be Qualtrics’ largest individual shareholder.

Christian Klein, CEO of SAP, discusses the reasons for their IPO and says that Qualtrics has been the best acquisition that SAP ever did:

Qualtrics IPO Is A Win-Win For SAP and Qualtrics

When we are talking about Qualtrics let me first outline that Qualtrics was for sure one of the best acquisitions SAP ever did. They performed in the last 9 months above and beyond all the expectations we have set at the point of the acquisition. Now, three months back when I became the sole CEO of SAP Ryan Smith and I discussed a few options about how to move Qualtrics to the next level. The partial IPO, we are both fully convinced, is actually a win-win situation for both SAP and Qualtrics.

First, it will allow Qualtrics to focus on the non-SAP customer base in a high closed market. Second, despite the IPO, of course, SAP will remain fully committed to Experience Management (XM) and we will develop further use cases for our customers. We will also continue with the joint go-to-market. SAP is fully committed and will be in the long run highly committed to to Qualtrics and also will remain a majority shareholder of Qualtrics going forward.

IPO Allows Qualtrics To Go After non-SAP Customers

We kicked off already in the last 19 months, great use cases for our customers. We launched Human Experience Management (HXM) which helped both to accelerate the sales of Qualtrics but also our core application success factors. We did the same for commerce. In our product strategy, it actually plans to really expand experience management across our solution portfolio.

Our employees are very excited about that because they see the benefits for our customers and this is something that won’t change with the IPO. This will allow Qualtrics more autonomy to also go after the market with non-SAP customers as this is a high quote segment.

Qualtrics IPO Is A Win-Win, Says SAP CEO Christian Klein

July 27, 2020
ServiceNow CEO: At The Forefront Of The Digital Transformation Rage

“Digital transformation is the opportunity of this generation,” says ServiceNow CEO Bill McDermott. “If you look at the Zoom partnership as one example, all companies want simple, easy, seamless experiences for their people and their customers. This is how you transform companies. This is how you grow and this is how you navigate a digital experience to win. We’re at the forefront of the digital transformation rage in the cloud.”

Bill McDermott, CEO of ServiceNow, discusses their partnership with Zoom and how that is part of them being at the heart of the current digital transformation rage in the cloud taking place with every major company worldwide:

We’re At The Forefront Of The Digital Transformation Rage

Digital transformation is the opportunity of this generation. If you look at the Zoom partnership as one example, all companies want simple, easy, seamless experiences for their people and their customers. This is how you transform companies. This is how you grow and this is how you navigate a digital experience to win. We’re at the forefront of the digital transformation rage in the cloud. We’re super excited.

If you look at Zoom, they had 300 million users utilizing their system in the heart of this COVID crisis. I expect that will continue to grow. The question was how do you handle 300 to 400 million users, most of them concurrently on a global scale? They turn to ServiceNow to solve that problem. Our customer service management solution is like no other in the marketplace. We can not only use self-help tools for customers, but we can also use virtual agents. Best of all, most of the service that will be required when Zoom does have to remediate an issue will be done predictively on the Now platform.

ServiceNow At The Epicenter Of Helping Zoom Innovate

Furthermore, they also want to have a hardware as a service business model that they’ll bring to offices all over the world. The idea here is simple, touch it once–instant collaboration, instant linkage to the ServiceNow workflow, and then the users get a great experience. That hardware as a service business model will be very large for them because they want to displace existing legacy vendors with their modern solution. ServiceNow is in the epicenter of helping Zoom utilizing our great innovation and ultimately taking both of these solutions to market to help many many customers around the world.

If you look at the tech sector for cloud, companies that are at the forefront of creating great digital experiences, these companies are going to continue to scale, continue to hit new highs and continue to grow. Nine out of ten CEOs have a digital-first strategy before COVID. Now I suspect that 10 out of 10 would have a digital-first strategy. It’s the only way to navigate these choppy waters.

We Get Things Done In Days and Weeks, Not Years

The companies that will do less well, and I’m just basing this on research and current results, are the ones that have heavy time-consuming elongated project cycles or potentially commodity hardware where customers are just not going to invest in that. Whatever they invest in they want a return and they want that return to come quite quickly. In the case of ServiceNow, our business cases show 5, 6, 7 times return on investment and we get things done in days and weeks, not years. That’s what makes the big difference. Speed, value creation, and truly illuminating great employee and customer experiences are what this market is all about.

One of the things that we covered in our last earnings call is that 20 percent of our business is in one-way shape or form tied to industries that would be highly impacted by COVID. What was amazing is we didn’t have one down-sell or one cancellation in that total customer group. What you’re seeing is when you have a platform company that truly can innovate, make work actually work better for people, take cost out, and improve business productivity, that’s the last place even challenged industries are going to cut.

We’ve been very fortunate because the partnerships that we have built with this hungry and humble culture and our near 100 percent retention rate are paying off even in the most challenging industries like the airlines, hospitality, and retail.

ServiceNow CEO Bill McDermott: At The Forefront Of The Digital Transformation Rage

July 11, 2020
AWS Looks to the Final Frontier of Cloud Computing: Space

Amazon Web Services (AWS) has announced a new space business segment aimed at taking cloud computing farther than ever.

Space-based business ventures are coming into their own and getting off the ground (pun intended), with space-based internet, communications, cloud services and more. Manned space trips are increasing in frequency and importance, as countries are looking to the moon and Mars for possible colonization.

AWS sees an opportunity to leverage their extensive cloud experience and portfolio to provide the backbone for these companies and industries. The new business unit, Aerospace and Satellite Solutions, will be run by retired Air Force Major Gen. Clint Crosier, who previously served as the director of Space Force Planning, referring to the latest branch of the US military.

“We find ourselves in the most exciting time in space since the Apollo missions,” Crosier said in today’s announcement from Amazon. “I have watched AWS transform the IT industry over the last 10 years and be instrumental in so many space milestones. I am honored to join AWS to continue to transform the industry and propel the space enterprise forward.”

Amazon’s investment in this space (pun intended again) illustrates the importance of the space industry to the US economy and technological future.

July 8, 2020
DocuSign Acquires Liveoak Technologies to Offer Remote Notarization

DocuSign has acquired Liveoak Technologies in an effort to offer remote notarization services to customers.

As an unprecedented number of individuals are working from home and companies are conducting business remotely, the ability to sign documents remotely is more important than ever. Unfortunately, notarization is a weak point in the process, often still requiring in-person dealings.

DocuSign is working to change that with the acquisition of Liveoak. The two companies previously had a partnership, integrating DocuSign’s eSignature into Liveoak’s platform. With the acquisition, DocuSign will use Liveoak’s technology to rollout DocuSign Notary, a remote notary service that will use video concerning to enable legally binding, notarized transactions. State laws are increasingly recognizing these kind of agreements, and the pandemic is likely to drive further adoption.

“DocuSign is practically synonymous with the electronic completion of agreements from almost anywhere, on almost any device,” said DocuSign COO, Scott Olrich. “But there is an important class of high-value agreements that require the live participation of a notary or other representative. With this acquisition, we intend to bring the DocuSign experience to those agreements too—so signers and those assisting can get business done no matter where they are.”

“Given the state of technology today, people often wonder why they still need to sign any document in-person—and the pandemic has only exacerbated this concern,” said Liveoak CEO, Tim Ramza. “We’ve been working to solve this very issue for years, and we’ve had a strong partnership with DocuSign as a result. By joining forces and fully integrating our solutions now, we can bring the ease and simplicity of DocuSign to the execution of notarized and other complex assisted agreements.”

DocuSign Notary is the next evolution of electronic document signing, and will help address one of the pain points associated with contracts and transactions.

July 8, 2020
Amazon May Be Looking to Acquire Slack

Amazon may be looking to acquire Slack to better compete with Microsoft and Google, as well as cash in on the work-from-home trend.

Amazon and Slack recently inked a deal to deploy the messaging platform across the Amazon Web Services (AWS) workforce. At the same time, Slack committed to continued reliance on AWS as their cloud provider of choice, and will use Amazon’s Chime to power Slack Calls.

Daniel Newman, an analyst at Futurum Research, has told Business Insider that the deal may be part of a much bigger plan for Amazon.

“It’s a clear opportunity to get more deeply under the hood,” Newman told Business Insider. “Amazon’s Chime product is limited in adoption and Slack is beloved, but has no direction when you compare it to Zoom. Microsoft has Teams and Google has pretty complete meeting applications. When you look at a suitor like AWS, it’s a really good potential fit.”

While no one knows for sure if Amazon is actually looking to purchase Slack, the move would make a lot of sense and shore up perceived weak spot. AWS leads the cloud market, but does not have the depth of software offerings that its rivals do, especially Microsoft and Google. Both of those companies have communication platforms that are hugely popular. This has led analysts to speculate Amazon might make a move for Slack even before this deal.

Should the speculation prove true, the move could significantly alter the messaging market and give Amazon a competitive advantage.

June 19, 2020
Parallels and Google Partner to Bring Windows Apps to Chrome Enterprise

Parallels and Google have announced a partnership, aimed at brining full-fledged Windows applications to Chrome Enterprise.

Parallels got it start creating virtualization software for macOS that allowed it to run Windows and Linux. Over the years, the company has expanded its offerings, and was ultimately acquired by Corel in 2018. Throughout its history, however, the company’s products have been well received, often going head-to-head with similar products from VMware.

According to the company’s latest announcement, it is helping Google bring Windows desktop applications to Chrome Enterprise.

“Remote work is a new reality, making efficiency, connectivity, speed, reliability, security and undisrupted access essential elements of a successful organization,” says Parallels’ site. “At this key moment, our two organizations have formed a landmark partnership to equip enterprises with solutions that optimize their businesses and teams to meet the evolving challenges of modern work environments.

“Parallels brings more than a decade of cross-platform solutions experience, seamlessly integrating operating systems and features, to its partnership with Google. Parallels’ award-winning software solutions make it simple for enterprises, businesses, organizations and individuals to access and use the applications and files they need on any device or operating system.”

The announcement is short on hard details. In a Google Chrome blog post, however, Chrome OS VP John Solomon said: “Our new partnership with Parallels brings legacy application support—which includes Microsoft Office desktop apps—to Chromebooks. More to come on this over the coming months.”

June 17, 2020
Dropbox Password Manager Shows Up On Google Play Store

Dropbox appears to be working on its own password manager, dropping an early access, invite-only version on the Google Play Store.

Password managers are increasingly becoming an important part of internet users’ routines. As more and more websites insist on complicated passwords, many users are finding it difficult to keep up with them. In addition, several modern web browsers will recommend a password change if it’s too easy, or if it’s being used on multiple sites.

A password manager solves the problem of trying to remember a myriad of unique passwords, as it stores all the passwords securely in one location. As a result, a user only has to remember the password to the manager, and let it handle everything else.

It seems Dropbox wants in on the game, as it has released Dropbox Passwords on the Google Play Store. The app is still in development, however, and is accessible by invite only.

Given Dropbox’s status as one of the most popular cloud services, it’s a safe bet Dropbox Password will be a big hit once it is officially released.

June 5, 2020
AWS Deploys Slack Across Workforce

Slack has scored another major win, as Amazon Web Services (AWS) has adopted the messaging platform for all its employees.

The deal is part of a collaboration between the two companies, with Slack continuing to use AWS as its preferred cloud provider. Meanwhile, AWS will deploy Slack to all its employees to help teams communicate more efficiently.

As part of Slack’s ongoing reliance on AWS, the platform will migrate to Amazon’s Chime voice and video calling service to power Slack Calls. The company assures customers they will not notice any difference in the short-term. In the long-term, using Amazon Chime to power Slack Calls will enable the company to add more features and advanced capabilities.

“The future of enterprise software will be driven by the combination of cloud services and workstream collaboration tools,” says Stewart Butterfield, the co-founder and CEO of Slack. “Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers. By integrating AWS services with Slack’s channel-based messaging platform, we’re helping teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever leaving Slack.”

The partnership will likely benefit both companies, with Slack’s customers standing the most to gain.

June 5, 2020
Digital Transformation Is More Important Than Ever, Says VMware CEO

“In this environment, digital transformation is more important than ever,” says VMware CEO Pat Gelsinger. “If you think of it only a few percentages of employees worked from home before this (pandemic). Now it’s 97 percent. Given the length and challenges that people faced this doesn’t go away.”

Pat Gelsinger, CEO of VMware, discusses how the pandemic has accelerated digital transformation and dramatically increased the work from home trend for enterprise companies:

Digital Transformation Is More Important Than Ever

In this environment, digital transformation is more important than ever. If you think of it only a few percentages of employees worked from home before this (pandemic). Now it’s 97 percent. Given the length and challenges that people faced this doesn’t go away. We are going to be here for the next two years where the majority of workforces, a substantial portion, are going to be work from home distributed workforce.

In the face of that IT and technology are more important not less. Sometimes it takes a decade to make a week of progress and sometimes a week gives you a decade of progress. All of a sudden, education, healthcare, and work from home are making huge steps forward. That’s what gives us the view that long-term tech is going to be stronger and software and cloud will be stronger yet than the overall economic environment.

Work From Home Is The New Normal

For VMWare, we were 20 percent work from home. I expect as we continue in this environment we will end up in at 50 to 60 percent over time. I don’t think we are atypical. We’re doubling and tripling the amount of work from home. When you think about that distributed workforce, essentially you go from 100 or 200 sites depending on the size of your company to 10,000 or 20,000 sites.

When you think about every home becoming a new worksite they need to be managed, connected, and productive. They need to be secure. They need good quality and bandwidth. Then they need capacity. That’s where VMWare cloud comes in. That’s our business continuity focus for the future.

We don’t see ourselves as atypical here. This is the new normal. We’re excited to see these transformations happening across the industry and we’re making good progress with customers around the globe.

Every CIO Is Adjusting Their Priorities

We used to generate new projects with POC’s and being face to face with customers. The salesmen always liked to shoulder up with the potential customer. We have to make adjustments. Every CIO is also adjusting their priorities due to this radical shift of a distributed workforce and the new demands that are being placed on them.

Digital Transformation Is More Important Than Ever, Says VMWare CEO Pat Gelsinger

May 29, 2020
Newton Lives On As New Owners Take Over From Essential

Popular email app Newton Mail has received another lease on life, thanks to new owners who are taking over for Andy Rubin’s failed startup Essential.

Newton has had a tumultuous history in the email market, initially being released as CloudMagic in 2013 and rebranded as Newton Mail in 2016. The app, available for iOS, macOS, Windows, Android and Chrome OS, won rave reviews across the board. In spite of its success, the original developer announced the app would be shut down in September 2018.

The app was ultimately acquired by Andy Rubin’s (of Google Android fame) Essential and subsequently resurrected, only to face the chopping block again as a result of Essential shutting down. In the original announcement, Newton Mail was scheduled to stop working after April 30, 2020.

In a blog post, developer Maitrik Kataria outlines how he and business partner Justin Mitchell were able to work out terms with Essential to take over ownership of the app and continue developing it. The two were motivated by a deep love for the app and its innovative approach to email.

Just as significant, the pair are acutely aware of Newton’s troubled past, and are determined to bring some much needed stability to the app’s future. In outlining their goals moving forward, the first step in their model involves creating a contingency plan, complete with open-sourcing the app, to ensure Newton never again faces extinction—regardless of what happens to the individuals or company currently tasked with its development.

Kataria and Mitchell are also committed to improving privacy and security, bringing Newton into compliance with the EU’s GDPR, as well as adding features like PGP integration. The company is also offering a number of promotions to existing users, as well as those who had previously cancelled their subscriptions.

The announcement is good news for Newton users, as well as the email market in general. For email to grow and evolve, it’s important for third-party developers to continue to push the envelope, rather than relying solely on Apple, Microsoft or Google’s built-in clients.

May 11, 2020
Microsoft Changes Windows 10X Focus, Will Bring to Existing Devices

Microsoft has announced it will soon bring Windows 10X to existing, single-screen devices.

Windows 10X is a version of Microsoft’s operating system (OS) designed specifically for foldable devices. The company had planned on introducing the Surface Neo, a foldable device running the OS, before reportedly putting the device on hold as a result of the pandemic. The belief was that the company needed to focus on the computers and tablets people were currently using, and help them get the most from them, rather than release an entirely new class of device. Those same reports indicated that Windows 10X would likewise be delayed, but it appears Microsoft has changed its mind.

“The world is a very different place than it was last October when we shared our vision for a new category of dual-screen Windows devices,” writes Panos Panay, Chief Product Officer, Windows and Devices. “As we continue to put customers’ needs at the forefront, we need to focus on meeting customers where they are now. Our customers are leveraging the power of the cloud more than ever, and we believe the time is right to lean into this acceleration in a different way.

“With Windows 10X, we designed for flexibility, and that flexibility has enabled us to pivot our focus toward single-screen Windows 10X devices that leverage the power of the cloud to help our customers work, learn and play in new ways. These single-screen devices will be the first expression of Windows 10X that we deliver to our customers, and we will continue to look for the right moment, in conjunction with our OEM partners, to bring dual-screen devices to market.”

The announcement is welcome news for individuals and corporations looking forward to Windows 10X. In addition to its support for dual-screen devices, the OS is a modernized version of Windows, with the legacy components stripped out. As such, it focuses on an improved user experience and enhanced security. Releasing it for existing devices in the short-term is a good move for Microsoft and customers alike.

May 5, 2020
How Storage Gave Rise To Hacking

We have been blessed with a boom in technology and what we can do with it. Can you imagine explaining to someone from the 1900s that on a thin little wafer we have libraries of information? The first punch cards could only store 80 bits of data, most cellphones today store the equivalent of 400 million cards or more. As our data has grown, concerns about backup, security, and privacy have grown too.

The History Of Storage

People used to store information on stone or paper, which we still do today. However, in the 1950s we first started storing data digitally. IBM invented RAMAC 305, the first magnetic disk drive. Measuring 16 feet tall and weighing over a ton each drive stored 3.75 MB of data, which means you would need 534 RAMACs just to store Microsoft Office nevermind the memory needed for an operating system.

Magnetic disk drives made random data access possible, the alternative was waiting for a somewhat automatic filing system of drums or tape to reel to the desired data. By the 1960s MDDs became the standard for data storage and backup, leading up to the invention of RAM.

Semiconductor Random Access Memory vastly grew in storage capacity, going from 8 bits per chip to 256. The more chips the more memory, this allowed a progression away from needing huge rooms to store memory. In 1967 memory storage was downscaled even further, with the advent of the floppy disk.

IBM first sold the 8-inch floppy disks in 1971 affording the ability to buy, sell, and share data. In the same year, the first computer virus was invented as an experiment, motivating new developments in security. Not 7 years later, the first hot site was deployed by Sungard Information Systems, safeguarding against potential outages with a backup website.

In the 1980s, the first patented cybersecurity technology in the U.S. was developed at MIT. The Rivest-Shamir-Adleman Algorithm (RSA) is a type of public-key cryptography that formed the basis for data encryption. RSA allowed secure email and other online transactions.

Apple II computers brought 5-¼ inch drives for floppy disks to consumers, as they became more prevalent. Soon after Dr. Popp Ransomware was spread using floppy disks. The first known ransomware locked infected computers and demanded payment for a “software lease.”

In the 1990s, we went back to having huge rooms of computers, but in a good way. Network-Attached Storage (NAS) was a dedicated file-level storage server that used ethernet connections, developed in ‘89 by Auspex Systems.

NAS was made less relevant by Storage Area Networks (SAN), which connected devices and shared data across servers and OSs. SAN was quickly replaced with Internet Small Computer Systems Interface (ISCSI) allowing access to stored data over an internet connection. We could then forget about the room of computers, and even build them out in the desert.

The Rise Of Hacking

In the last two decades, we have seen these server technologies jump to the cloud, and witnessed several huge data breaches and rampant ransomware. Now with the emerging 5G networks, opportunities for breaches abound, and old tactics of defense are astoundingly obsolete.

But let’s take a lesson from history, what do you think the good old fellas did to protect their RAMAC 350? Lock the doors, maybe put on a password, and have a security detail guarding the building. That’s what we call integrated security, and that’s what will be essential in the future of data protection.

Learn more about integrated security here!

May 1, 2020
Zoom Turns to Oracle to Meet Its Infrastructure Needs

In a surprise move, Zoom has chosen Oracle for its latest cloud infrastructure expansion as the company experiences unprecedented growth.

As COVID-19 has forced people to social distance, work from home, engage in remote learning and socialize digitally, Zoom has been one of the most popular platforms people have turned to. In short order, the platform went from 10 million daily users to over 300 million, putting a strain on the company’s infrastructure.

The company already uses AWS and Microsoft for cloud infrastructure but, in an effort to keep up with demand, Zoom has struck a deal with Oracle for its latest expansion. The choice is particularly surprising given Oracle’s current place in the market, far behind AWS, Microsoft and Google. One of the motivating factors was Oracle’s security, an area where Zoom has been working to improve.

“We recently experienced the most significant growth our business has ever seen, requiring massive increases in our service capacity. We explored multiple platforms, and Oracle Cloud Infrastructure was instrumental in helping us quickly scale our capacity and meet the needs of our new users,” said Zoom CEO Eric S. Yuan. “We chose Oracle Cloud Infrastructure because of its industry-leading security, outstanding performance, and unmatched level of support.”

“Video communications has become an essential part of our professional and personal lives, and Zoom has led this industry’s innovation,” said Oracle CEO Safra Catz. “We are proud to work with Zoom, as both their cloud infrastructure provider and as a customer, while they grow and continue to connect businesses, people and governments around the world.”

The deal is a huge win for Oracle as it endeavors to expand its market share, and wil likely lead to other companies looking to it as a viable option.

Note: Clarification added to show Zoom continues to use AWS and Microsoft.

April 28, 2020