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Category: SocialMediaNews

SocialMediaNews

  • Meta Is Testing ‘Meta Verified’ Service

    Meta Is Testing ‘Meta Verified’ Service

    Meta is taking on Twitter Blue, testing a “Meta Verified” service that would allow content creators to distinguish themselves.

    The company, and CEO Mark Zuckerberg, made the announcement Sunday:

    To help up-and-coming creators grow their presence and build community faster, today Mark Zuckerberg announced that we’ll begin testing a new offering called Meta Verified, a subscription bundle on Instagram and Facebook that includes a verified badge that authenticates your account with government ID, proactive account protection, access to account support, and increased visibility and reach. We’re starting with a gradual test in Australia and New Zealand later this week to learn what’s most valuable, and we hope to bring Meta Verified to the rest of the world soon.

    The new service will give creators a verified badge; better protection against impersonation; better reach and visibility; live support; and exclusive features to help verified creators reach their audience.

    The price starts at $11.99, with a $3 extra charge to subscribe on iOS or Android:

    Meta Verified is available for direct purchase on Instagram or Facebook in Australia and New Zealand starting later this week. People can purchase a monthly subscription for (USD) 11.99 on the web and (USD) 14.99 on iOS and Android.

  • Instagram’s Live Shopping Is Shutting Down March 16

    Instagram’s Live Shopping Is Shutting Down March 16

    Instagram has notified users that its Live Shopping feature is shutting down, effective March 16, 2023.

    Meta has been cutting costs and streamlining its focus amid an economic downturn that has impacted the tech industry harder than most. Shopping is one area the company is cutting back, and Instagram’s Live Shopping is no exception.

    The company outlined the changes in a help page:

    Beginning on March 16, 2023, you will no longer be able to tag products in live broadcasts on Instagram. This change will help us focus on products and features that provide the most value to our users.

    You will still be able to set up and run your shop on Instagram as we continue to invest in shopping experiences for people and businesses across feed, stories, Reels, ads and more.

    Other live broadcasting features will be unaffected, including the ability to schedule a live broadcast, to invite guests to join your live broadcast, and to hold a live Q&A.

  • Cloudflare Announce Mastodon Support

    Cloudflare Announce Mastodon Support

    Cloudflare is throwing its weight behind the Fediverse with its first Mastodon-compatible Supercloud server, Wildebeest.

    Mastodon has emerged as the main alternative to Twitter and differentiates itself with its decentralized design. Whereas Twitter is run by a single company, with centralized servers, anyone can set up a Mastodon server. The collective of Mastodon servers forms the “Fediverse,” with users able to sign up on one server and follow and communicate with users across all of them.

    While individuals and companies may be tempted to run their own Mastodon server, doing so can present a number of challenges, as Cloudflare highlights:

    The Mastodon gGmbH non-profit organization provides a server implementation using Ruby, Node.js, PostgreSQL and Redis. Running the official server can be challenging, though. You need to own or rent a server or VPS somewhere; you have to install and configure the software, set up the database and public-facing web server, and configure and protect your network against attacks or abuse. And then you have to maintain all of that and deal with constant updates. It’s a lot of scripting and technical work before you can get it up and running; definitely not something for the less technical enthusiasts.

    Wildebeest is designed to address these issues and help individuals and companies quickly get up and running with their own Mastodon instance:

    Wildebeest serves two purposes: you can quickly deploy your Mastodon-compatible server on top of Cloudflare and connect it to the Fediverse in minutes, and you don’t need to worry about maintaining or protecting it from abuse or attacks; Cloudflare will do it for you automatically.

    Wildebeest is not a managed service. It’s your instance, data, and code running in our cloud under your Cloudflare account. Furthermore, it’s open-sourced, which means it keeps evolving with more features, and anyone can extend and improve it.

    Given the increasing popularity of Mastodon, Cloudflare may well have a hit on its hands.

  • Reddit Was Hacked, but Says User Data Is Safe

    Reddit Was Hacked, but Says User Data Is Safe

    Reddit has informed users that it was hacked Sunday night, but says user accounts and passwords appear to be safe.

    According to the social media company, its employees were targeted by a “sophisticated phishing campaign” that pointed employees to a website that attempted to steal their credentials.

    After successfully obtaining a single employee’s credentials, the attacker gained access to some internal docs, code, as well as some internal dashboards and business systems. We show no indications of breach of our primary production systems (the parts of our stack that run Reddit and store the majority of our data).

    Exposure included limited contact information for (currently hundreds of) company contacts and employees (current and former), as well as limited advertiser information. Based on several days of initial investigation by security, engineering, and data science (and friends!), we have no evidence to suggest that any of your non-public data has been accessed, or that Reddit’s information has been published or distributed online.

    Hopefully the scope of the breach remains limited to Reddit’s initial findings.

  • Twitter Blue Users Can Now Tweet 4,000 Characters

    Twitter Blue Users Can Now Tweet 4,000 Characters

    Twitter Blue users received a major new feature today, with the tweet character limit raised to 4,000.

    Twitter has always strictly held to short posts, limiting users to 140 characters before eventually expanding to 280. While it has helped keep Twitter in the “micro blogging” territory, it also leads to long threads of multiple posts in an effort to share more in-depth information.

    The company is now making it easier to do that…at least for Twitter Blue Users:

  • Twitter Charging Businesses $1,000 to Keep Gold Verification

    Twitter Charging Businesses $1,000 to Keep Gold Verification

    Twitter is reportedly implementing another major change, one that would see it charge $1,000 for businesses to maintain their gold verification.

    Since Elon Musk purchased Twitter, the company has been looking for new ways to monetize its platform. According to Matt Navarra, Social Media Consultant, the company is already contacting businesses to tell them it will cost $1,000 to keep their gold verified status. In addition, it will cost $50 per month for each affiliate account.

  • Deadbeat Company? Twitter Faces New Lawsuit for Unpaid Bill

    Deadbeat Company? Twitter Faces New Lawsuit for Unpaid Bill

    Twitter has defaulted on another bill, this time for Innisfree M&A Incorporated, the company that advised it during Elon Musk’s purchase.

    According to The New York Times, Innisfree has sued Twitter in the New York Supreme Court for $1.9 million, which it says the company owes it for advisory services during Musk’s buyout.

    “As of December 23, 2022, Twitter remains in default of its obligations to Innisfree under the agreement in an amount of not less than $1,902,788.03,” the lawsuit says.

    Since Musk’s purchase, Twitter has been defaulting on multiple financial obligations. One of the company’s landlords in California sued Twitter for not paying $136,250 in rent it owes.

    Musk has also failed to pay severance packages to fired executives, and Twitter has been sued for not paying a private jet company for executive flights.

    At the rate Twitter is going, it’s quickly earning the reputation of a deadbeat company. Third-parties companies do business with it at their own peril.

  • Twitter Is Killing Its Free API, Will Charge Devs February 9

    Twitter Is Killing Its Free API, Will Charge Devs February 9

    Twitter’s controversial decisions under owner Elon Musk just keep on coming, with the platform killing off its free developer API.

    Twitter’s API is used for a number of things, including engaging bots and research. The company has decided it will no longer provide free access, with plans to start charging developers February 9.

    Starting February 9, we will no longer support free access to the Twitter API, both v2 and v1.1. A paid basic tier will be available instead

    Twitter Dev (@TwitterDev), February 2, 2023

    Needless to say, the news is not going over well, with many calling out Twitter for harming the very devs that help add value to the platform.

    Developer Tom Coates was one such voice:

    *”Short version: (1) Developers add value to Twitter by helping people create content. They add value to the core service; (2) Having said that, it is not unreasonable to want to find a way to charge those developers who extract more value than they contribute; (3) However, one week’s notice and no indication of pricing shows Twitter is chaotic and unreliable. No one’s going to build a business on that; (4) So you’re basically just shutting down the API and causing massive damage to Twitter in the most labour intensive way possible.”*

    Coates concluded by saying: “This is dumb.”

    Twitter may be hurting financially, but it’s hard to fathom how this is the right move. Mastodon has already gained a significant user base from Twitter’s previous decisions. Making it difficult for people to engage with the platform will only driver Twitter’s users elsewhere.

  • US Senator Asks Apple and Google to Remove TikTok, Citing ‘Unacceptable Threat’

    US Senator Asks Apple and Google to Remove TikTok, Citing ‘Unacceptable Threat’

    US Senator Michael Bennet has called on Apple and Google to remove TikTok from their app stores, calling it an “unacceptable threat.”

    Calls for a ban on TikTok have been increasing as a result of the company’s continued privacy and security scandals, as well as the security implications of its ties to Beijing. The company has recently admitted to surveiling US journalists, has mislead Congress about how it handles US data, and ultimately refused to keep such data out of China. Multiple states and government entities have already banned the app from government devices, and FCC Commissioner Brendan Carr has called for Apple and Google to ban it.

    Senator Bennet has joined that call, asking Apple and Google to remove the app.

    “Like most social media platforms, TikTok collects vast and sophisticated data from its users, including faceprints and voiceprints. Unlike most social media platforms, TikTok poses a unique concern because Chinese law obligates ByteDance, its Beijing-based parent company, to ‘support, assist, and cooperate with state intelligence work,’” wrote Bennet.

    Read More: TikTok Accused of Illegally Collecting Data and Uploading It to China

    “Beijing’s requirement raises the obvious risk that the Chinese Communist Party (CCP) could weaponize TikTok against the United States, specifically, by forcing ByteDance to surrender Americans’ sensitive data or manipulate the content Americans receive to advance China’s interests,” continued Bennet in the letter. “No company subject to CCP dictates should have the power to accumulate such extensive data on the American people or curate content to nearly a third of our population.”

    Bennet then highlighted the steps Congress has already taken to limit the app, making the case that Apple and Google should do the same.

    “Last year, Congress recognized the unacceptable security risks from TikTok and banned it from all federal government devices. At least 27 state governments have also passed full or partial bans on the app. Given these grave and growing concerns, I ask that you remove TikTok from your respective app stores immediately,” concluded Bennet.

    TikTok CEO Shou Zi Chew is scheduled to testify before the House Energy & Commerce Committee on March 23. Given the increasing push to ban the platform, his testimony should prove interesting.

  • Meta’s Dual-Camera Smartwatch May Not Be Dead After All

    Meta’s Dual-Camera Smartwatch May Not Be Dead After All

    Rumors of the demise of Meta’s dual-camera smartwatch may be greatly exaggerated, with a new leak suggesting the project is very much alive.

    Reports surfaced that Meta (then Facebook) had been working on their own version of a smartwatch for roughly two years. The watch had two cameras, with one of them being pressed against the wrist, which could be used once the watch was taken off. In mid-2022, however, new reports indicated that Meta had abandoned the project.

    Leaker Kuba Wojciechowski says the project is very much alive, and has been contacted by an anonymous source that provided details and pictures.

    While many will no doubt love the idea of a smartwatch and camera that’s tightly integrated with their Facebook and Instagram accounts, many others will see this as a nightmare scenario. Given Meta’s long history of privacy abuses, it’s hard to image the potential for even more abuses with a device like this.

  • Instagram’s Founders Are Launching An AI-Powered Social News Feed

    Instagram’s Founders Are Launching An AI-Powered Social News Feed

    Instagram’s founders are on to their next venture, launching Artifact, an AI-powered social news feed app.

    Kevin Systrom and Mike Krieger launched Instagram and helped lead the company through its acquisition by Facebook. After reported tension over Mark Zuckerberg taking a more hands-on approach to Instagram’s day-to-day operations, the pair left the company.

    Systrom and Krieger are now launching their new project in an effort to utilize AI and machine learning in the social media space. The company’s site describes Artifact as “a personalized news feed driven by artificial intelligence.”

    According to The Verge’s Casey Newton, the app will show users a personalized and curated news feed. Clicking on a story will show similar stories, TikTok-style. The company is also beta testing features that will let users post links to stories and allow other users to follow them. Another feature would allow users to offer commentary and privately discuss linked news items.

    Systrom emphasized the importance of machine learning to the new app.

    “Throughout the years, what I saw was that every time we use machine learning to improve the consumer experience, things got really good really quickly,” he told Newton.

    The two founders saw the possibilities of combining machine learning with a TikTok-like approach but with a focus on text rather than video.

    “I saw that shift, and I was like, ‘Oh, that’s the future of social,’” Systrom said. “These unconnected graphs; these graphs that are learned rather than explicitly created. And what was funny to me is as I looked around, I was like, ‘Man, why isn’t this happening everywhere in social? Why is Twitter still primarily follow-based? Why is Facebook?’”

    Given Systrom and Krieger’s past success, there’s a good chance Artifact could be the next big thing in social media.

    Users can join the waitlist here.

  • TikTok Is Making a Play for Search

    TikTok Is Making a Play for Search

    TikTok is making a play for the search market, encouraging users to use it in place of traditional search engines.

    TikTok may be the hottest social media platform, but the company has designs on much more. With many young people turning to social media for answers and advice, TikTok is trying to position itself as a search engine alternative.

    If using the app for search seems far-fetched, one only has to look at one of its latest ads to see what the company is planning. Of course, given the scrutiny the Chinese firm is already under, TikTok’s efforts to compete with traditional search may backfire.

    US lawmakers and regulators are concerned about the amount of user data TikTok has access to and whether that data makes its way to Chinese authorities. Making a play for the search market, and the additional data that encompasses, is likely to make those lawmakers even more nervous and lend more weight to a possible ban.

  • Europe Is Finally Going After TikTok

    Europe Is Finally Going After TikTok

    The European Union is finally beginning to scrutinize TikTok, changing the status quo that has seen the Chinese platform go largely unchallenged.

    TikTok has been under fire in the US for several years, but the EU has largely been silent, instead focusing its attention on larger players among Big Tech. According to CNBC, that appears to be changing.

    Thierry Breton, EU Commissioner of the Internet Market, has reportedly warned TikTok CEO Shou Zi that the app could be banned if it fails to comply with EU digital content regulations by the September 1 deadline.

    TikTok has evidently avoided scrutiny so far through a combination of popularity among Europeans and flying under the radar. While EU regulators have been concerned over the social media platform and its penchant for privacy and data scandals, the bloc has been more concerned with companies like Google and Meta.

    “It takes a little bit of time for the European Commission to get its act together on these issues,” Dexter Thillien, lead tech and telecoms analyst at The Economist Intelligence Unit, told CNBC.

    “It’s not because of a lack of willingness from the European Commission to do something,” Thillien continued. “They’ve got their hands full with bigger companies.”

    That appears to be changing, however, with the bloc finally turning its attention to TikTok and realizing action will be needed to reign in its privacy abuses.

    “TikTok’s success is the result of a European policy failure,” Moritz Korner, a member of the European Parliament for Germany’s Free Democratic Party, told CNBC.

    “From a geopolitical perspective, the EU’s inactivity towards TikTok has been naive.”

  • Senator Hawley Introduces Bill to Ban TikTok

    Senator Hawley Introduces Bill to Ban TikTok

    Senator Josh Hawley has introduced the No TikTok on United States Devices Act bill in an effort to ban the popular social media platform.

    TikTok has come under repeated fire for privacy abuses and violations. The company has abused user privacy so much, the list is simply too long to fully enumerate. Some of the highlights, however, include misleading Congress regarding how US user data is processed and monitoring Forbes journalists. As a result, the calls for a complete ban on the app have been mounting.

    Senator Hawley has introduced a bill aimed at making that happen. He was joined by Representative Ken Buck.

    “TikTok poses a threat to all Americans who have the app on their devices. It opens the door for the Chinese Communist Party to access Americans’ personal information, keystrokes, and location through aggressive data harvesting. Banning it on government devices was a step in the right direction, but now is the time to ban it nationwide to protect the American people,” said Senator Hawley.

    “TikTok is a clear threat to our privacy and national security. Not only is TikTok directly associated with the Chinese Communist Party, but it has been used to spy on Americans and gain an alarming level of access to users’ phones. This should concern every citizen who values their privacy, security, and personal information. Banning CCP tied TikTok nationwide is the only route to ending this malicious cybersecurity threat,” said Representative Buck. “I am proud to introduce this legislation alongside Sen. Josh Hawley to ensure that every Americans’ privacy and security is protected from hostile foreign entities.”

    Hawley has already introduced the bill twice before, with it unanimously passing the Senate Homeland Security and Governmental Affairs Committee on one occasion, and the entire Senate on the other occasion. With Republicans in control of the House, there is a good chance the bill will pass both chambers.

  • Twitter Officially Changes TOS to Ban Third-Party Clients

    Twitter Officially Changes TOS to Ban Third-Party Clients

    Twitter has finally broke its silence — sort of — on why third-party clients are not working, changing its TOS to ban them.

    Twitter caused an uproar when popular third-party clients stopped working without explanation. Twitterrific even shut down as a result, saying that’s Twitter’s complete lack of communication on the issue made it “a Twitter that we no longer recognize as trustworthy nor want to work with any longer.”

    In the aftermath, Twitter has finally clarified, although not in an official announcement, press release, or anything else that would help the company save face. Instead, it has quietly updated its TOS to ban third-party apps.

    The relevant portion specifically bans “use or access the Licensed Materials to create or attempt to create a substitute or similar service or product to the Twitter Applications.”

    Clearly, the platform views third-party clients as a threat to its advertising revenue, since many of them do not display ads, and is well within its rights to make such a change.

    Nonetheless, the company should have informed developers of the change, rather than making it unannounced and leaving everyone in limbo.

  • Twitter API Changes Kill Twitterrific

    Twitter API Changes Kill Twitterrific

    The Iconfactory has announced it is discontinuing Twitterrific following a Twitter API change that killed the app.

    Users began noticing in mid-January that some of their favorite Twitter clients were no longer working, with at least one developer confirming the issue. At the time, no one knew if it was an accidental error with the Twitter APIs, or if the platform was targeting third-party clients. Ultimately, it proved to be the latter and Twitterrific is the first confirmed victim.

    In a blog post announcing the app’s demise, The Iconfactory makes clear that they did not want to end support for Twitterrific, but that they have no choice given Twitter’s complete lack of communication on the matter.

    A sentence that none of us wanted to write, but have long felt would need to be written someday. We didn’t expect to be writing it so soon, though, and certainly not without having had time to notify you that it was coming. We are sorry to say that the app’s sudden and undignified demise is due to an unannounced and undocumented policy change by an increasingly capricious Twitter – a Twitter that we no longer recognize as trustworthy nor want to work with any longer.

    Those sentences speak volumes. An app that has existed since 2007 is forced to shut down because of an unannounced and undocumented change. What’s more, the company behind the app says it no longer views Twitter as trustworthy.

    The news is also further evidence of the abject failure that has been Elon Musk’s tenure. Under his leadership, the company has refused to honor its rental agreements, suspended journalists’ accounts for posting critical articles, laid off thousands of employees, repeatedly threatened bankruptcy, and now helped kill one of the oldest Twitter clients without even bothering to explain why.

    Musk may have once been Silicon Valley’s golden boy, but the mercurial CEO is adding another skill to his resume: showing how NOT to run a company.

  • The Challenges With Banning TikTok In The U.S. Remains Uncertain

    The Challenges With Banning TikTok In The U.S. Remains Uncertain

    The life expectancy of the popular short-form video platform and mobile application – TikTok – is again on shaky ground within the U.S. as lawmakers and government officials have initiated a state-by-state crackdown on the use of the app on government-issued devices including mobile phones and computers. 

    Back in mid-December 2022, several states, including Alabama, Maryland, Nebraska, South Carolina, South Dakota, Utah, and Texas outlawed the use of the app by employees on state-owned devices. This comes nearly two years after a similar crackdown in 2020, that saw the military’s ban of TikTok on government-issued smartphones

    These bans happened almost overnight. Within two weeks, 19 out of the 50 states restricted access to TikTok on all government-owned computers according to a Reuters article last month. In addition to the ban, certain school districts, and other public sectors have now also introduced individual restrictions for users.  

    This however isn’t the first time that the Chinese-owned social media app has taken center stage on the government’s agenda. 

    In 2020, former President Donald Trump and the Trump Administration highly questioned the integrity and privacy features of the mobile app. Back then Trump called to restrict nationwide access to users from downloading TikTok if the parent company, Bytedance, didn’t sell to a U.S.-based firm. 

    Now two years later, the Biden Administration overturned Trump’s efforts, yet this time state-level concerns could prompt further federal intervention in the coming year. 

    Yet, maybe Trump was right all along about TikTok and its dark underbelly. 

    TikTok grew to become a global sensation during the height of the COVID-pandemic in 2020. The app has roughly one billion active users and has become one of the most popular social media apps for sharing short-form videos. 

    The influence of the app has been felt across the spectrum, especially among younger users that see TikTok as a platform through which they can build a personal brand and generate income. Creators that can also be known as influencers in some circles have generated substantial cash from the videos they post and share online. 

    According to Zip Recruiter, creators and influencers can make up to an estimated $54,379 annually based on figures for 2022. 

    Small businesses have also gained massive support and following through the platform. In a report by CNN, business owner Callie Goodwin of Columbia, South Carolina told the network that roughly 90% of her current orders for her business come from people who discovered her content and business via TikTok. 

    From personal finance advice, make-up tutorials, and business sales, TikTok’s mammoth influence has made it increasingly hard for lawmakers to conclude whether it’s possible to introduce a full or partial ban on the application. 

    While there are several positives about the app, and its growing popularity, ongoing social debates over algorithm changes, and wary outrage cycles have led some users and creators to question the increasingly dark side of the app. 

    Then there are issues related to TikTok’s keystroke tracking methods which track users’ characters across the in-app browser. In August 2022, TikTok, alongside then publicly traded Twitter became the topic of controversial data handling practices. 

    At the height of the controversy, researchers were questioning how social media applications were tracking and handling consumer data, highlighting once again that consumers can’t trust social media companies and their lack of data transparency. 

    Allegations related to privacy and data issues have meant that lawmakers are now starting to seriously debate TikTok’s future within the US. While it’s uncertain what the outcomes will be, the Biden Administration has been trailing months’ worth of bans and restrictions on Chinese-based businesses and investments. 

    President Biden has in recent times been working to prevent China from developing advanced chips and has limited US investment in Chinese tech. Additionally, the administration has drawn up plans to restrict Chinese-based apps to collect information and data on Americans, which some experts claim is a direct retaliation towards Bytedance-owned TikTok.

    TikTok’s future in the U.S. is looking uncertain, yet many claim that the influence and market presence of the mobile app will prevent it from completely vanishing from American soil in the coming year. 

    The ongoing trials have in recent days led TikTok to halt all hiring for consultants that look to assist with the implementation of a proposed security agreement. This comes as opposition to the mobile app intensifies, and state-level restrictions start to place pressure on the future of the short-form video app. 

  • Twitter Intentionally Disabled Some Third-Party Clients

    Twitter Intentionally Disabled Some Third-Party Clients

    In the wake of revelations that some third-party Twitter clients were having trouble authenticating, it appears Twitter actively disabled them.

    Users began noticing several days ago that some popular third-party Twitter apps were no longer able to connect. Paul Haddad, one of Tweetbot’s creators, confirmed the issue but did know whether it was an accidental issue with Twitter’s API or whether some apps were being targeted.

    According to The Information, it appears Tweetbot and other apps are being targeted. The outlet saw internal Twitter communications that confirmed the affected apps were specifically disabled, although there’s still no indication as to why they were targeted.

    9to5Google theorizes Twitter may be killing off third-party clients since they don’t contribute to the platform’s ad revenue. The issues with third-party clients coincides with a marked increase in ads in the official app and when browsing the website.

    If Twitter really is killing off third-party clients, users could end up losing some of the best ways to interact with the platform.

  • Ecommerce, Search, Social… and Conversational Space?

    Ecommerce, Search, Social… and Conversational Space?

    “When I look at the conversational space I think it’s going to have as much impact as ecommerce or search or social,” says LivePerson CEO Rob Locascio. “The conversational space is going to be just as big. I think you’ll see one day that there will be a trillion dollar company in this space and I want it to be us. The things we’re investing in right now and setting up for will allow us to do that. That’s what’s important.”

    Rob Locascio, CEO of LivePerson, predicts that the AI-driven conversational space will ultimately have as much impact and be as big an industry as ecommerce, search, or social. Locascio was interviewed by Jim Cramer on CNBC:

    Ecommerce, Search, Social… and Conversational Space?

    When I look at the conversational space I think it’s going to have as much impact as ecommerce or search or social. The ability to talk to a machine and have a natural conversation, it’s in the collective consciousness of people. We all believe the Alexa type situation should happen with every company. 

    We do that with Delta and T-Mobile and all these big brands. What we’re looking at now is how do we take that to the world? LiveIntent is proprietary technology to look at the intent that a consumer is having with the brand. In terms of I want to buy something, we have a way to analyze that and then use machine learning algorithms to then scale those conversations. That’s what this is about. 

    Healthcare Companies Defending Themselves From Amazon Via AI

    In Q4 we signed a couple healthcare companies. They want to talk about defending themselves from Amazon because Amazon said they want to go into healthcare. The way they think they can do that is scaling the conversations they are having with their customers and creating a totally different experience. You go to a doctor, you have an experience with them, you capture that on a messaging platform and an AI will help you with whatever is wrong with you. You want to process a bill instead of calling and being put on hold, you do that through a conversational experience. 

    They want to game change it. The only way they’re going to defend themselves is to get into the conversational space. That’s what they see and we’re the company they’re trusting to scale their operations with the conversational platform.

    Conversational Space Is Going To Be As Big As Search and Social

    The conversational space is going to be as big as search and social. I think you’ll see one day that there will be a trillion dollar company in this space and I want it to be us. The things we’re investing in right now and setting up for will allow us to do that. That’s what’s important. The Amazon’s and the Facebook’s and Apple’s, they’re in the space. Jeff Bezos made a big bet obviously in Alexa to say this is the way it’s going to be. 

    It can’t just be Amazon and Alexa. It has to be other companies getting access to that technology and that’s what we are providing. Who else is providing it? We’re one of the largest companies in the world to do this. Even though we’re not big tech, we are large enough to go ahead and go after them. We are large enough to go ahead and define a space and win it.

  • Third-Party Twitter Apps Down, Company Is Silent

    Third-Party Twitter Apps Down, Company Is Silent

    A number of third-party Twitter apps appear to be down, and the developers are not receiving any feedback from Twitter.

    Users started noticing that popular Twitter apps were no longer able to authenticate. A user, Casey Newton, posted on Mastodon after experiencing the problem with Tweetbot. Tweetbot creator Paul Haddad responded, confirming the issue.

    @caseynewton multiple 3rd party clients, no communication as to if its a bug or …

    Paul Haddad, (@paul@tapbots.social), January 12, 2023

    As subsequent posts show, not all third-party apps are down, leading to some concern that specific apps are being targeted.

    Until Twitter weighs in, developers and users will likely remain in the dark.

  • Medium Throws Its Weight Behind Twitter Rival Mastodon

    Medium Throws Its Weight Behind Twitter Rival Mastodon

    Medium has announced it is creating its own Mastodon instance, embracing what has emerged as a viable rival to Twitter.

    Mastodon is an open source microblogging platform, very similar to Twitter in most respects. One big difference is how people sign up. Rather than a centralized server, companies and organizations can host their own instance, or Mastodon server, to sponsor communities of like-minded individuals. Once a person signs up, however, they can follow and interact with users across all the various instances, as part of what’s known as the “Fediverse.”

    Medium has decided to host its own Mastodon instance, seeing the open source network as a positive development in the social media space.

    Today, Medium is launching a Mastodon instance at me.dm to help our authors, publications and readers find a home in the fediverse. Mastodon is an emerging force for good in social media and we are excited to join this community.

    Mastodon saw a huge uptick in traffic following Elon Musk’s purchase of Twitter. While the platform has lost some of those gains in recent weeks, it still stands as the best alternative to Twitter. As more companies embrace it, Mastodon could one day become a far better option than Twitter in every respect.

    For the latest tech news, you can follow this writer on Mastodon here: https://journa.host/@mattmilano