WebProNews

Category: SalesNews

SalesNews

  • Create a Marketing Strategy That’s Not Annoying, Says Bombora VP

    Create a Marketing Strategy That’s Not Annoying, Says Bombora VP

    “It’s really about customer experience,” says Nirosha Methananda, VP of Marketing at Bombora. “I think that is something fundamental to marketing. I feel like we have gone down this path of almost over automating and having to constantly pounce on people without necessarily being conscious and mindful of what their experience is on the other end. From my experience, it’s leading to me switching off and ignoring messages. I’m sure I’m not the only one. That’s basically why I’m passionate about creating a marketing strategy that’s not annoying.”

    Nirosha Methananda, Vice President of Marketing at Bombora, discusses the challenges of marketing without annoying your potential customers by bombarding them with marketing messages in an interview with Logan Lyles on the B2B Growth Podcast:

    Marketing Is Really About the Customer Experience

    As a B2B marketer, I get marketed to a lot. It’s something that I have increasingly noticed and I’m probably not the only one. That’s just becoming part of the experience in terms of being inundated with different messaging and different calls and this, that, and the other. Use this, do this, buy this, whatever it is. It’s really not a great experience. It doesn’t necessarily provide value. Marketers are so busy as it is, and I know that is applicable across the board with everyone we are marketing to. Being able to cut through the noise and having an understanding of all these different things is very challenging. 

    Having on top of it being inundated with this constant flow of messaging like meet me, meet me, meet me, is not very helpful. That’s one of the things that I’m passionate about. It’s really about customer experience. I think that is something fundamental to marketing. I feel like we have gone down this path of almost over automating and having to constantly pounce on people without necessarily being conscious and mindful of what their experience is on the other end. From my experience, it’s leading to me switching off and ignoring messages. I’m sure I’m not the only one. 

    Create a Marketing Strategy That’s Not Annoying

    It also leads to this annoyance and irritation which leads to distrust of brands and that’s not great for this industry. From a customer perspective those bad experiences, unfortunately, more than good experiences, they stay with you for longer and you remember that. Another thing that we don’t necessarily think of is that it’s wasteful. It’s wasteful of time and it’s wasteful of money especially for marketing and sales where money is a precious resource. It’s not something to be wasted. That’s basically why I’m passionate about creating a marketing strategy that’s not annoying.

    As an example, our Intent Event was our first flagship event that we did last year. It was a closed event so we did have limited numbers and we were limited as to what we could do with promotion. What we did was try to have mindfulness around what we were sending out and ensuring that it was helpful. Making sure that the recipients, the people that we invited, were given all the relevant information, but there was brevity in the communication as well as encouraging them to participate without forcing them to be there. 

    There was certainly some urgency around some of our communication but it wasn’t you need to attend this and this is why you must attend this. It was more about being a bit more subtle in presenting them the idea and the concept of what it was, why it would help them, and exactly the information that they needed. What that meant was not sending out multiple emails, being very controlled around it, really thinking about what the experience was before the event, to during the event, to after the event. We were really focused on the customer and making sure that all of the content and communication was educational and helpful.

    Create a Marketing Strategy That’s Not Annoying, Says Bombora VP Nirosha Methananda
  • Conversational Marketing Closes the Gap Between B2C and B2B, Says Drift Marketing VP

    Conversational Marketing Closes the Gap Between B2C and B2B, Says Drift Marketing VP

    Conversational marketing is a whole new way of thinking about marketing and sales, says Dave Gerhardt, VP of Marketing at Drift. “We go to our jobs in B2B and none of the tools that we use match how we actually buy as real people,” he says. “That’s the most exciting thing to me about conversational marketing. It’s really closing the gap between B2C and B2B. We just call it B2P, marketing to people.”

    Dave Gerhardt, VP of Marketing at Drift, was recently interviewed on the B2B Growth podcast by John Rougeux who is VP of Marketing at Skyfii. Gerhardt discusses conversational marketing as a new B2B product category and how it is changing marketing from reaching out to you later to a conversation that is happening now:

    Conversational Marketing is About Connecting You Now

    Conversational marketing is a whole new way of thinking about marketing and sales. The traditional way of doing marketing and sales is all about later. Come to my website and fill out this form and somebody is going to reach out to you later, when it’s convenient for them. The big shift that is happening in marketing and business over the last five to ten years is customers have all the power today. You can’t make people wait. Information is free now.

    I can find anything I want to know about a company without ever having to go to your website. It’s crazy to think that you are going to force people to go to your website, fill out a form, wait three days to hear back from your sales team, and then get a demo. Conversational is all about connecting you now with the people who are ready to buy now while they are live on your website.

    B2P – Marketing to People

    It’s not about buyers. It’s not about sellers. It’s not about sales. It’s not about marketing. It’s about people. That’s how people all communicate online today. I pressed one button in my car and I got a list. I ordered something from Amazon while I was here this morning to send back to my house and it’s going to be there tomorrow when I get home. There are countless examples of that. That is how we all behave online in our real lives today.

    But then something happens weird happens. We go to our jobs in B2B and none of the tools that we use match how we actually buy as real people. That’s the most exciting thing to me about conversational marketing. It’s really closing the gap between B2C and B2B. We just call it B2P, marketing to people.

    What Ties Our Products Together is Conversation

    We have an email product and we have a landing page product. Black and white versions of those people would say everybody has email, everybody has landing pages. The thing that ties those together is conversation. That forces us to think about what is conversational email? What is conversational landing pages? What is conversational whatever? That one word forces our product team to think about how can we change this? If our fundamental stance as a company is that the internet should be one conversation, then how does that weave into everything that we build?

    Ultimately what we care about is that email becomes a conversation. Meaning, the way that marketers have had to use email the last decade is a one-way channel. Email is meant to be a two-way channel. Marketers have been using it as, “John come to my webinar.” What happens if you actually respond to that email? Most of the time you can’t because it’s donotreply@ or it just goes to some inbox where nobody is answering it. That is a terrible experience. Our belief is that if you reply, “Hey actually I can’t make it. Can you reregister my colleague?” That should get handled. We are thinking of that from an evolution standpoint.

    The same thing with landing pages. Most landing pages today are static. You go to the landing page, put a bunch of info in and you are gone. What if that was a real-time conversation on the page? That one topic has to weave itself into everything we do from a product perspective.

    >> Listen to the complete interview with Drift Marketing VP Dave Gerhardt on the B2B Growth podcast.

  • TrenDemon CEO: We Connect Content Marketing to Sales

    TrenDemon CEO: We Connect Content Marketing to Sales

    The CEO of TrenDemon, Avishai Sharon, says that they created their cloud-based software solution in order to help companies prove that the marketing content they produced also achieved business goals and sales. In order to show this correlation, the TrenDemon software analyzes all of the different touchpoints the customer has had over his lifecycle and then reverse engineers those successful journeys in order to find out what content is working.

    Avishai Sharon, Co-founder & CEO of TrenDemon, discussed their software on ILTV:

    How Do You Connect Content Marketing to Sales?

    My personal background was heading a marketing agency for many years and one of my biggest struggles was how do I prove our value and our effort to our customers and how do you connect the impact of what we call content marketing to business goals and to sales? When we couldn’t find an easy way to show that correlation three and a half years ago we went ahead and founded TrenDemon to help companies do just that.

    We connect their marketing efforts, which today rely mostly on content, you want your audience to consume valuable content, as opposed to just advertising. The big challenge is how do you attribute those efforts to sales? There’s actually a prior problem, how do you actually map the customer journey? How do you track those different touch points into one picture?

    Reverse Engineering Successful Customer Journeys

    The first thing we do is look at all the different touchpoints that a customer has had over his lifecycle. We ask the question, not just where do they come from, but how deep was their engagement? Did they actually watch the video? Did they actually read the article? Then you can start reverse engineering those successful journeys and say what’s common about all of these successful journeys.

    What we found, and this is the interesting thing, we’re working with over 90 companies today worldwide and the vast majority of content the companies produce, over 90 percent, is ineffective at driving business goals. As you guys know it’s very expensive to create quality content and it takes a lot of effort.

    If People Read the Right Content They Will Covert to a Sale

    The second interesting thing is that if you do manage to find those 10 percent and you find a way to get it in front of the right people you’re actually able to improve dramatically your results. So there’s not just a correlation between what buyers did beforehand, there’s also a causation, a causal relationship, that if people read the right content at the right time they’re more likely to follow a path. We’re not probably as sophisticated as we believe that we are.

    We’re a SaaS company, a cloud-based solution. We’re working a lot in the US and one of our biggest markets and growing markets is Japan. They’re investing a lot of content and a lot on technology. Essentially, because we look at the customer journey and not necessarily specific languages we can operate in any environment which allows us to grow pretty much anywhere. As long as they have content, which means that they’re producing something other than just advertising, they want people and audiences to actually engage with what they’re producing and they do have some business outcomes that they’re looking to measure.

    About TrenDemon:

    Founded in 2013, TrenDemon is the world’s leading content marketing attribution and optimization solution, helping marketers prove and improve their content’s impact.

    TrenDemon insights can help you uncover your content marketing ROI, impact on business goals, and engagement to help guide the content strategy. Our optimization units will help you increase conversions and shorten time to convert on your owned assets.

    TrenDemon proudly serves a wide range of customers, from Fortune 500s and brands to SaaS, B2B, and financial companies and is backed by leading VCs.

  • Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital

    Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital

    “What the pandemic and the current health situation has done is that it has created yet another inflection point for everything being digital,” says Adobe CEO Shantanu Narayen. “The importance of digital in the marketplace is going to be sustainable for decades. You’re not going to put the genie back in the bottle as it relates to engaging digitally and creating content digitally.”

    Shantanu Narayen, Chairman and CEO of Adobe, discusses how the pandemic has created another “inflection point” in the move toward digital transformation:

    Digital Transformation Is A $120 Billion Opportunity

    It was a good quarter all around. All of our businesses performed exceedingly well. On the Creative Cloud and the Document Cloud, not only did we have a great acquisition. in other words, new customers adopting the platform, but we really focused on engagement and demonstrating the value of our products to our customers. Even our retention levels came back to pre-COVID levels which we believe is a really good sign.

    What’s happening in the world is the businesses that we’re in, namely creativity and enabling people to tell their story, what’s happening with documents and accelerating document productivity, and what’s happening associated with every single enterprise needing to engage with their customers digitally, when you add all of this up we think it’s over a $120 billion of an addressable market opportunity for Adobe.

    Pandemic Was Inflection Point For Everything Being Digital

    What the pandemic and the current health situation has done is that it has created yet another inflection point for everything being digital. What we will have to continue to monitor is what happens in the spending environment. But as it relates to the overall need for the kinds of solutions that Adobe provides as well as the importance of digital in the marketplace I think that’s going to be sustainable for decades. You’re not going to put the genie back in the bottle as it relates to engaging digitally and creating content digitally.

    We believe that we’re in this third phase of what is happening in the enterprise. Traditionally, businesses first focused on automating the back office, and then they focused on automating the front office for knowledge workers. It’s absolutely clear that the biggest imperative that exists in the enterprise today is how do you engage with customers? This is a category that we call Customer Experience Management.

    Customer Insight Is Key To Your Digital Transformation

    If you’re an enterprise today and you’re thinking about digital transformation, what’s top of that stack in terms of where you have to invest is to make sure that you have insight into what your customers are doing. How are they engaging with you? What’s the profile? How do you deliver the personalized experience?

    We really believe that what you’re seeing in the enterprise spend environment is that the companies that are focused on this next generation of delivering customer engagement, the customer experiences, and the insight associated with how to take the most advantage of that data, they’re going to be the secular winners moving forward.

    Adobe CEO Shantanu Narayen: Pandemic Was Inflection Point For Everything Being Digital
  • Google Moving Slowly on AI Chatbots Over ‘Reputational Risk’

    Google Moving Slowly on AI Chatbots Over ‘Reputational Risk’

    Amid the ruckus over OpenAI’s ChatGPT, Google execs have made it clear they are in no hurry to jump on the chatbot bandwagon.

    ChatGPT is one of OpenAI’s most well-known innovations and has gained widespread recognition. According to CNBC, Google employees expressed concerns about ChatGPT, especially given Microsoft’s backing of OpenAI. Given Google’s background in AI, employees were concerned the company could be falling behind.

    “Is this a missed opportunity for Google, considering we’ve had Lamda for a while?” read one top-rated question at a company all-hands meeting.

    In response to, CEO Sundar Pichai and Google AI head Jeff Dean emphasized that Google already has similar capabilities as OpenAI and ChatGPT, but that the company needed to be extra careful since so many people rely on Google for quality answers.

    “This really strikes a need that people seem to have but it’s also important to realize these models have certain type of issues,” Dean said

    Interestingly, OpenAI CEO Sam Altman seemed to endorse Google’s caution, admitting ChatGPT was not production-ready.

  • Adobe/Microsoft Collaboration Brings Full PDF Support to Teams

    Adobe/Microsoft Collaboration Brings Full PDF Support to Teams

    Adobe and Microsoft are collaborating to bring full PDF viewing and editing support to Microsoft Teams.

    Microsoft Teams is the leading corporate messaging platform. Until now, working with PDFs was a weak point, one that has been solved by close collaboration between Microsoft and Adobe. Collaboration between the two companies allows Adobe Acrobat to be the default PDF handler for Team, providing full viewing and editing support.

    “The Acrobat app in Teams allows for viewing, editing, exporting, organizing, combining, converting, compressing, protecting, accessing PDFs from Teams chats, channels, OneDrive or SharePoint,” writes Tulika Gupta, Adobe Senior Product Marketing Manager, Strategic Partnerships & Integrations. “You can use Acrobat for Microsoft Teams as a Personal Tab, Bot, Tab, Message Action, or Message Extension. We had also added Single Sign-On (SSO) and introduced the personal tab — a home page for curating all your recent documents, tools, and collaboration into one view.”

    The improved integration should go a long way toward streamlining workflows.

    “Given Teams is where you’re already having the conversation with your colleagues, there is no longer the additional burden of providing context (say goodbye to those emails),” Gupta adds. “You can also get notified when comments are added to PDFs directly in Teams. All comments get recorded on a single version of the PDF stored in SharePoint or OneDrive (by default) as the ‘single source of the truth.’”

    The integration of Acrobat and Teams demonstrates what is possible when companies work together to make their products and services interoperable.

  • Consider These Five Things for Your Company’s Marketing Strategy

    Consider These Five Things for Your Company’s Marketing Strategy

    One question remains top of mind for every business owner: How do I reach my target audience? They try to find the answer in the next-best marketing trends and ever-evolving advice for boosting social media engagement and Google search rankings. While staying on top of customer behavior and needs is essential, some marketing strategies consistently expand your brand awareness and generate leads.

    Incorporate User-Generated Content

    All companies have to face it: customers are no longer simply consumers. They are active participants and content creators and are impossible to ignore in your marketing strategy. UGC content serves as social proof for your brand reputation and product quality. New customers are more likely to purchase your product or service when they discover positive reviews.

    You can capitalize on formal or informal UGC. You might (with the creator’s permission) repost pictures or videos demonstrating customers using or raving about your products, or you can solicit active participation through company-sponsored contests and giveaways. You also have the option to access UGC regularly through partnerships with influencers.

    Brand partners and influencers allow you to set the terms for the content that will best serve your brand, and they allow you to reach a large audience through influencers’ trusted advice. Whatever direction you take, incorporating UGC into your marketing strategy is essential.

    Create Quality Content

    The content you release should reflect your specific audience’s needs and preferences, but one thing remains true for every brand. Your content must be of high quality.

    Your long-form content, such as blog posts and research articles, should be grammatically correct, engaging, and contain optimized keywords to boost their SEO performance. Using tools like Ahrefs and Semrush, you can edit your work to increase your readership and add value to your customers.

    Video content should also hold an esteemed position within your marketing plan. Videos quickly capture viewer attention and increase accessibility by utilizing audio, visuals, alternate text, and subtitles. While every company battles for customer attention, you can set yourselves apart through quality videos that present them with information quickly.

    When you make or solicit videos, you should ensure they have high-quality visuals and audio, show multiple angles, and keep the product, creator, or customer within the frame. You must engage viewers through authentic and relatable stories.

    Conduct Market Research

    You might have the most impressive, trusted marketing practices in your toolkit, but they are only effective if you know your target audience. While many consumers share similar needs and preferences, you find business success in identifying their unique qualities and niche groups.

    You must center your marketing strategy around your niche audience. Whether you’re launching your business or updating your previous marketing strategy, you must identify and narrow down your target audience to provide more personalized content and outreach. Build consumer personas and perform SWOT analysis tests to determine what calls to action, color schemes, and information your customers respond to.

    When you conduct market research, stay on the lookout for trends that work for your industry and specific audience. Though trends come and go, incorporating some of them into your marketing techniques will help you stay relevant and generate excitement. Additionally, you’ll want to study your competition’s marketing strategies to take stock of their strengths and weaknesses. You can adapt what they do well to meet your business needs and avoid their pitfalls. Comparative market analysis will help you stay on budget and stand out from the crowd.

    Outline Your Objectives

    Developing a marketing strategy requires goal-setting. You need to know what specific results you’re working towards and implement measurable KPIs to reach them. When creating or updating your marketing approach, select a few long-term goals and outline short-term objectives.

    Setting goals will help get your team on the same page and allow you to track your progress and adapt to unforeseen challenges. Actionable market plans increase brand awareness, generate leads, and boost revenue.

    Take SEO Strategies into Account

    You can’t overlook search engine optimization when creating and sharing content with your target audience. Including optimized keywords and generating backlinks to your website in other off-site articles boost your search engine rankings and allows you to share your credentials and expertise with a larger audience.

    SEO also helps you improve the customer experience. By adapting your content to reflect what your customers are looking for, you make it easier for them to find solutions to their problems.

    Conclusion

    You can improve the results generated from your company’s marketing strategy by incorporating user-generated content, conducting market research, and outlining your objectives. While it might seem like the marketing world is an ever-changing landscape, if you base your marketing techniques on your target audience’s needs and preferences, you’ll find success.

  • Three Use Cases for Syncing Salesforce and Snowflake

    Three Use Cases for Syncing Salesforce and Snowflake

    Cryptocurrency, CRMs, and other data-driven procedures are the most important things in today’s world. Without them, businesses cannot generate the revenue they need to thrive. The marketing landscape has become so unyielding as to require the use of data platforms to grab and maintain the attention of customers. Curiously, data platforms can often be combined into more potent data platforms with greater capabilities, but it is not always easy for business owners to discern which data platforms are best to combine. However, there are two incredibly powerful technologies that are even more powerful when they are combined: Salesforce and Snowflake. While both technologies are potent, it is important to consider the definitions of these phenomena. Without definitions, there is no way to observe and appreciate the effectiveness of both aforementioned technologies.

    What Is Salesforce?


    The purpose and potency of Salesforce may not be immediately apparent to laymen, but software developers link the technology’s effectiveness to meticulous data collection and management. Essentially, Salesforce is the stand mixer with which to bake the cake of data analysis.

    At its core, Salesforce is a cloud-based technology that utilizes software and services in order to learn more about what customers want from businesses. To keep track of customers is to keep track of so many things. There are so many different items such that one person cannot possibly keep track of the needs of every customer. Businesses can outsource this type of menial labor to software like Salesforce. Creating relevant customer experiences, Salesforce offers advertisements that are curated for any possible lead.

    Salesforce’s internal architecture allows for explosive financial growth, providing benefits like API integration, digital support, versatile scalability, configuration options, and low prices. Because of this, Salesforce is easily one of the best digital service providers, able to meet your business needs quickly and efficiently. It even provides an artificial intelligence platform with which to optimize machine learning for purposes of greater revenue.

    Because Salesforce is so widely used, small businesses depend on it as much as large businesses do. The key facet of Salesforce that allows for better interdepartmental communication is the way in which the technology breaks down a business’s operations into each of that business’s parts. This ensures that departments always have access to the information they need, no matter how distant any two departments might seem to be from each other. Now that we have outlined the importance and relevance of Salesforce, it is time to address the benefits of Snowflake, another potent technology.

    What Is Snowflake?


    A curious phenomenon, Snowflake is a technological marvel with which to solve problems on four primary fronts: collaboration, monetization, building, and accessibility. Snowflake offers great accessibility by bringing data out of silos and into contact with other data, making clear the relationships among data instead of focusing on hard numbers. With Snowflake, first-party and third-party data can be governed effectively in a way that brings about unimaginable insights among executive departments.

    The next major front is building, or leveraging Snowflake’s unmatched speed and versatility to establish excellent data models, streamline digital pipelines, and run data applications. Snowflake can allow your business to collaborate: Enjoy work across multiple clouds without any lapses in communication toward other departments, no matter the data, applications, or internal communities at play. Finally, monetization is the process of creating new avenues by which to obtain revenue. Snowflake helps you win new customers and maintain relationships with old customers. It accomplishes this by offering data sets and data services, both of which aim at the heart of what customers need. All of this begs the question, under what circumstances should Snowflake and Salesforce be combined?

    Effective Account Pursuit


    Data analysis should enable your executive teams to chase after the warmest leads. Combining these two eminent technologies allows for lead info to travel from your data warehouse to a CRM, which enables marketing professionals to sell products to the most receptive accounts.

    More Direct Action


    Pushing product data enables account managers to ascertain the activity and general behavior of potential clients. With Snowflake and Salesforce, you can know what your potential customers are up to at all times, and this allows for more convincing advertisements across the web. Whether potential customers are offline or online, you can keep track of their needs.

    A Reduction in Cost


    Churn and health score are both major factors that any good business is going to want to limit. Both CRMs, specifically the Salesforce CRM, present an unparalleled account management platform with which to track the changing needs of customers. Reducing costs means advancing advertising capabilities, and greater advertisement capabilities means more revenue. Each of these cases requires a combination of Salesforce and Snowflake. While combining the two is no easy feat, the rewards are potentially limitless.

  • FTC Cracking Down on ‘Junk Fees’ and ‘Bait-and-Switch’ Auto Sales

    FTC Cracking Down on ‘Junk Fees’ and ‘Bait-and-Switch’ Auto Sales

    The Federal Trade Commission is preparing to crack down on unsavory auto sales practices amid skyrocketing prices.

    The price of automotive purchases in the US has been exploding as a result of supply chain issues and rising inflation. The result has been record prices, often made worse by dealerships adding on “junk fees.” The FTC is preparing to crack down on these practices, proposing new rules to address the problem.

    “As auto prices surge, the Commission is taking comprehensive action to prohibit junk fees, bait-and-switch advertising, and other practices that hit consumers’ pocketbooks,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “Our proposed rule would save consumers time and money and help ensure a level playing field for honest dealers.”

    The FTC is proposing rules that would address four specific types of dishonest, exploitative behavior:

    • Ban bait-and-switch, wherein customers are lured in with deceptive promises, only to be saddled with more expensive options, worse financing terms, and more.
    • Ban fraudulent junk fees, such as services and options that offer no value or benefit.
    • Ban surprise junk fees and prohibit dealers from charging additional, undisclosed fees without the customer’s written consent. The rule would also require the dealer to inform the customer what the vehicle would cost without the add-on fees, giving the customer the ability to make an informed decision.
    • Require full disclosure of costs and conditions upfront. This would require the “offering price” to be the full and total price, with only government taxes and fees excluded.

    The FTC’s rules should help address some of the more egregious issues plaguing car buyers, especially since the beginning of the supply chain issues impacting the industry.

    With inventory in short supply, some dealerships have taken to gouging customers. Others have even reserved the right to price-adjust up to six months after purchase, charging the customer more depending on current pricing.

    The FTC’s new rules should be a boon for consumers and reign in the dishonest, predatory behavior some dealerships are engaging in.

  • Reasons Small Businesses Shouldn’t Ignore Digital Marketing

    Reasons Small Businesses Shouldn’t Ignore Digital Marketing

    Most small businesses focus on getting their first customers when starting out. As such, most rely on traditional marketing methods, such as coupon mailers, outdoor advertising, and print ads, to reach out to the local audience. While these marketing methods can work for brick-and-mortar businesses, they are ineffective for businesses that need a global audience.

    Fortunately, digitization has made it possible for small businesses to reach out to prospects online in the global marketplace. Businesses shouldn’t overlook the importance of digital marketing, regardless of their size. Besides learning various effective digital marketing methods, small businesses should keep tabs on digital marketing trends to remain competitive. Below are a few reasons small businesses shouldn’t overlook digital marketing strategies.

    1.  Target Online Customers

    Unlike before, modern shoppers begin their search for brands, products, and services online. In the current digital age, prospects expect businesses to have a strong social media presence and a website. There’s a lot that potential customers look for before reaching out to brands for business. For instance, parents might want to know how to transfer a car title from parent to child before buying car insurance.

    Small businesses should leverage this opportunity to reach such customers. Your website should be mobile responsive, reflect your brand image, and have solid reviews. Most online customers start by reading reviews to learn what other customers say about your business. For instance, 87% of online customers check online reviews before reaching out to local businesses.

    2.  Learn What Your Competitors are Doing

    Small businesses should pay attention to their competitors for business success. Digital marketing methods can help businesses monitor and learn from their competitors. For instance, regardless of your niche, if your competitors have a better-performing web presence, you can begin by evaluating their content strategy. Do they use blogs or visual content?

    Conducting thorough competitor research is the best way to learn about your competitors. Identify their preferred platforms, focus keywords, influencers, and other important pointers. Excellent tools for competitor research include:

    • Ahrefs – Best for discovering competitor’s linked content
    • SEMrush – Best for finding ranking keywords
    • BuzzSumo – Used to track performing content types
    • Moz – Keyword ranking platform
    • Google Alerts – Used to track competitor mentions

    You should also explore other consumer insights tools to boost your content marketing strategy.

    3.  Improve Accessibility to Customers

    You should strive to position your small business in front of potential customers, which is majorly the online space. As mentioned, modern customers start searching for products online. Businesses without an online presence miss many opportunities and cannot compete equally, especially if competitors have a strong online presence.

    Small businesses should leverage digital marketing to position their brands in front of prospects. Besides creating a strong website, digital marketers should learn search engine optimization to outrank competitors on Google searches. Keywords (both long and short tail) are important, and you should understand how to use them to rank your website.

    An online presence creates an environment where customers can reach out day and night. Prospects and customers can send emails, schedule appointments, and purchase products or services anytime. You can also visit WebmastersHall to learn more about improving your digital marketing efforts for enhanced accessibility to customers.

    Endnote

    Digital marketing is beneficial to small businesses in many ways. Unlike other marketing strategies, digital marketing is affordable, making it suitable for small businesses with limited marketing budgets. Businesses that haven’t ventured into the digital space miss a lot of customers and business opportunities.

  • Best Email Marketing Services for Businesses in 2022

    Best Email Marketing Services for Businesses in 2022

    Email marketing is still alive and remains one of the top most effective customer engagement tools for businesses – if you do it right, of course. Email marketing has proven to consistently deliver an overall better ROI as compared to other marketing schemes. Additionally, it is a brilliant means of building your brand community and consistently engaging your customers in a more convenient way.

    However, you need to have the right email marketing infrastructure in place to adequately reach new customers and loyal subscribers and build better relationships that generate more leads and consequently increase sales. These platforms even come with email analytics and optimization features that enable you to improve your email marketing campaigns and increase your conversion rates. Luckily, there are multiple email marketing platforms to choose from. To help you navigate the market, we outline some of the top email marketing platforms for businesses:

    1.    Constant Contact

    Constant Contact is undoubtedly the top email marketing platform for startups and small businesses. It’s also the fastest-growing email marketing provider worldwide, while it remains beginner-friendly and easy to use. Using Constant Contact, you can conveniently manage your contacts, email lists, email templates, marketing calendar, and more. Your account comes with unlimited email access for easy tracking and subsequent reporting. It also has built-in capability for social media sharing, list segmentation, a free image library, integration for Facebook ads, and a powerful Shopify eCommerce integration.

    Constant Contact’s Plus Package comes with additional features such as powerful email automation, online donations, drip campaigns, subject line A/B testing, coupons and surveys, and polls, which will help you broadcast targeted emails to maximize your open rate.

    2.      HubSpot

    HubSpot is also a popular marketing platform with all the necessary tools to accelerate your business growth. Email marketing, however, is just one feature of their CRM plan, which also comes with other tools such as the meeting scheduler, live chat and bots, form builder, and landing page builder. For instance, you could set up your landing page with a simple signup form that will enable you to capture new users’ email addresses in your CRM. However, the real utility of HubSpot email marketing is the CRM’s ability to log your contacts automatically and record all your business interactions to help you create and send deeply personalized emails.

    3.      Moosend

    Moosend is one of the most affordable email marketing platforms for startups and small businesses. Its offering comes with powerful email marketing automation features, email-building tools, landing pages, and more. Using Moosend, you can easily and quickly customize your email newsletter that matches your brand in a few minutes by utilizing their numerous pre-built email templates.

    The good thing about Moosend is that email marketing automation features are available across all plans. They also allow you access to their automation workflow designer, who will help you personalize your newsletter for new subscribers. More importantly, Moosend uses detailed analytics of important email metrics, including email opens, bounces, clicks, custom event tracking, product views, purchases, and even demographics data.

    Endnote

    Despite the common belief that email marketing is dead, it remains a crucial tool for businesses of all types and sizes. This is mainly because it’s a cost-effective means to quickly reach a mass audience and generate leads more efficiently while also sharing crucial market information and trends. Additionally, email marketing software is typically easy to use, enabling you to create customers for life through personalized connections to your client base.

  • Salesforce and AWS Deepen Partnership With Salesforce Genie

    Salesforce and AWS Deepen Partnership With Salesforce Genie

    Salesforce and AWS are deepening their partnership with the release of Salesforce Genie.

    Salesforce and AWS are the leaders in their respective industries, making collaboration between the two companies a natural step. As part of Dreamforce, the two companies have announced deepening integration between their two platforms. Customers will be able “to use Amazon SageMaker, AWS’s machine learning (ML) modeling service, alongside Einstein, Salesforce’s artificial intelligence (AI) technology.”

    The key to these new integrations is Salesforce Genie, “a hyperscale real-time data platform that powers the entire Salesforce Customer 360 platform.” The new tool is designed to help companies make the most of the data they have, adapting to changes in real-time.

    “Einstein makes it easy for our customers across every industry to get started with AI. With over 175 billion predictions per day across the Salesforce Customer 360, Einstein operates at a massive scale and helps our customers across every industry sell smarter, deepen customer relationships, scale customer support, and personalize experiences,” said Rahul Auradkar, EVP and GM, Unified Data Services and Einstein at Salesforce. “By opening our platform, we’re enabling data scientists and developers to bring their own AI models with SageMaker, and quickly deploy custom AI into the Salesforce Platform. And, with Salesforce Genie, tap into real-time data that makes it easier than ever to hyper-personalize every moment and every application, in real time.”

    “The biggest challenge customers face today isn’t that they don’t have data — it’s that the data isn’t connected, and it’s difficult to glean business insights or easily put that data into action. With Amazon SageMaker and Salesforce, we aim to solve this challenge by enabling data scientists and developers to successfully build, deploy, and run high-quality machine learning models at scale,” said Ankur Mehrotra, Director, Amazon SageMaker at AWS. “Amazon SageMaker offers the deepest and broadest set of machine learning services and we’re excited to help our joint customers accelerate innovation and time-to-value by bringing our collective product suites, ecosystems, and resources together.”

  • Hotel Marketers Are Turning to TikTok…and You Should Too

    Hotel Marketers Are Turning to TikTok…and You Should Too

    Hotel marketers are increasingly turning to TikTok in an effort to attract guests, setting an example others should follow.

    TikTok has revolutionized the social media industry with its short-form videos. Countless influencers’ careers have started on TikTok, with short-form videos that have gone viral. Hotels are now using short-form videos to show off their properties, attract guests, and tap into people’s desire for something unique.

    “TikTok is no longer considered a dance-trend app for teenagers,” Richard Hyde, managing director of Small Luxury Hotels, told Skift. “The platform is rapidly aging up. We’ve seen engagement from users of all ages on our Small Luxury Hotels of the World account.”

    “Authenticity is quickly becoming the new cultural currency,” he said, speaking of the popular “behind the scenes” approach. “Our hotels are experiential, entertaining, spontaneous, enriching, and fun – like Tik Tok. The platform doesn’t require polished content. Users will sniff out professionally made videos and they won’t perform as well. Our TikTok strategy is based on showing our beautiful hotels from a guest’s perspective.”

    As Skift points out, TikTok is an especially valuable resource for hotels and companies with limited marketing budgets. Savvy marketers can tap into existing trends and then tie in their products or services, thereby benefiting from the wealth of user-generated content.

    For example, the report highlights The Retreat Elcot Park in the English countryside, which tapped into the popularity of Netflix’s Bridgerton.

    “With the Bridgerton tag trending on TikTok, we entered that cultural conversation in an authentic way,” Hyde said. “Using a soundbite from the new series, we framed the hotel as a place that Bridgerton fans must visit.”

    “The TikTok reached an audience of 50,000 — 86 percent of whom discovered the video via the ‘For You Page’, meaning they were not following us yet,” Hyde added. “The comments were filled with friends tagging each other saying that they must visit the property.”

    “As well as discoverability, ‘saves’ are an important metric for us,” Hyde explained. “Users are now saving the destinations they would like to visit in the future.”

    TikTok has clearly evolved far beyond its roots and is now playing a major role in many companies marketing campaigns. With a little effort and even less budget, your company could benefit from this phenomenon and reap the rewards of engaging with user-created content.

  • Salesforce and WhatsApp Are Joining Forces

    Salesforce and WhatsApp Are Joining Forces

    Salesforce and WhatsApp are partnering to integrate WhatsApp messaging with Salesforce’s CRM platform.

    Salesforce is the top CRM platform, while WhatsApp is the top instant messaging service. The partnership will allow companies to leverage the power of WhatsApp to better communicate with their customers.

    Companies will be able to use the all-new Salesforce Genie to activate their customers and gain real-time insights. Salesforce Genie will also help inform companies’ Click-to-WhatsApp ad campaigns on both Facebook and Instagram.

    “L’Oreal is on a mission to invent the future of beauty, which also requires us to revolutionize how we connect with our customers around the world. Our customers move fast – we not only have to keep up but exceed their expectations across every interaction. As more customers use their mobile devices as their primary way to engage our brand, we need a single messaging solution that pulls in information across sales, service, marketing, commerce, and IT, to help us deliver personalized customer service, deliver product recommendations, and increase sales. Being able to do all of the above on WhatsApp as a single messaging platform could have a tremendous opportunity in beauty, to drive conversational commerce and build greater engagement,” said Asmita Dubey, Chief Digital & Marketing Officer at L’Oréal.

  • Walmart Sets Up Shop in the Metaverse

    Walmart Sets Up Shop in the Metaverse

    Walmart is joining the metaverse, setting up a virtual store and play area on Roblox’s platform.

    Companies across industries are beginning to embrace the metaverse, leveraging it as a way to engage with customers, especially younger ones. Walmart is the latest to join this trend, setting up Walmart Land and Walmart’s Universe of Play.

    ”We’re showing up in a big way – creating community, content, entertainment and games through the launch of Walmart Land and Walmart’s Universe of Play,” said William White, chief marketing officer, Walmart U.S. “Roblox is one of the fastest growing and largest platforms in the metaverse, and we know our customers are spending loads of time there. So, we’re focusing on creating new and innovative experiences that excite them, something we’re already doing in the communities where they live, and now, the virtual worlds where they play.”

    Walmart Land will provide a way for users to acquire merchandise for their avatars, as well as unlock various tokens and badges that users can earn. The virtual world will include “a physics-defying Ferris wheel giving users a bird’s-eye glimpse of the world.”

    Walmart Land will also include music festival-inspired Electric Island, a House of Style virtual dressing room, and Electric Fest, with performances by Madison Beer, Kane Brown and YUNGBLUD.

    Walmart’s Universe of Play will include immersive games, rewards, and virtual adventures.

    Walmart joins the likes of JPMorgan and British bank HSBC in staking its claim on the metaverse.

  • One-Click Call Links Coming to WhatsApp, Along With 32-Person Video Calls

    One-Click Call Links Coming to WhatsApp, Along With 32-Person Video Calls

    WhatsApp calls are about to become far more convenient for users, with the company rolling out one-click links.

    Meta CEO Mark Zuckerberg announced the news, along with plans for 32-person video calling, in a Facebook post:

    We’re rolling out call links on WhatsApp starting this week so you can share a link to start a call with a single tap. We’re also testing secure encrypted video calling for up to 32 people. More coming soon.

    Zuckerberg didn’t elaborate or provide any additional information, but both features will be a welcome upgrade for users.

  • We Finally Know When Amazon’s Second Prime Day Event Is

    We Finally Know When Amazon’s Second Prime Day Event Is

    Details have emerged about Amazon’s rumored secondary Prime Day event, called Prime Early Access Sale.

    Amazon has been rumored to be planning a second Prime Day event for months. The company reportedly sent out notices to retailers, asking them to submit promotional deals no later than September.

    According to The Verge, Amazon has finally revealed details about the event, calling it Prime Early Access Sale. The Verge linked to an Amazon page, but the link is currently dead. It’s unclear if Amazon accidentally leaked the details early or if there are still changes to be made.

    Before the page went down, there didn’t seem to be much different between the normal Amazon Prime Day and Prime Early Access Sale, other than the name. According to The Verge, the event will run from Tuesday, October 11th at 3AM ET / 12AM PT through Wednesday, October 12th.

  • Microsoft Takes Aim at Salesforce With Viva Sales

    Microsoft Takes Aim at Salesforce With Viva Sales

    Microsoft has unveiled its latest attempt to take on Salesforce, launching Viva Sales, “a new seller experience application.”

    Microsoft has been working on challenging Salesforce’s dominance in the CRM market for years. The company’s latest effort is the Viva Sales tool, designed to with with any CRM and integrate its data with Microsoft Teams and Microsoft 365.

    “The future of selling isn’t a new system. It’s bringing the information sellers need at the right time, the right context, into the tools they know, so their work experience can be streamlined,” said Judson Althoff, Executive Vice President and Chief Commercial Officer at Microsoft. “Empowering sellers to spend more time with their customers has been our goal — and we’ve done that by reimagining the selling experience with Viva Sales.”

    Viva Sales allows sales reps to tag customers in Outlook, Teams, or Office apps, automatically capturing the data as a customer record. The software then uses AI to help move a customer through the sales process, prioritizing the next steps and providing valuable insights. The AI also helps sellers with recommendations to improve customer engagement and follow-through.

    “Sellers rely on digital collaboration and productivity tools to connect with customers and close deals, but a lot of the insights they uncover with these tools don’t make it into the CRM,” said Paul Greenberg, founder and managing principal, The 56 Group. “Microsoft is taking on this challenge by offering a solution that complements the CRM. Viva Sales automates the busy work, captures critical information about the customer and helps sellers get the job done.”

    Salesforce clearly sees Microsoft as a significant threat to its business, with many believing its acquisition of Slack was a way for the company to better fend off the Redmond giant.

    While Viva Sales works with any CRM, the app could represent a significant foothold effort. If companies find that Viva Sales lives up to expectations, it’s one more piece of Microsoft software integrated into their workflows. Eventually, they may find a full switch to the company’s CRM is the next logical choice.

  • 5 Digital Marketing Mistakes Beginners Keep Making

    5 Digital Marketing Mistakes Beginners Keep Making

    From the local grocery shop to conglomerates – every business needs digital marketing. And the beginning is the most difficult part.

    People new to digital marketing often find themselves stunned by its size and complexity. That is why we are going to talk about the most common digital marketing mistakes beginners make.

    Let’s jump right into it!

    1.   Not using social media

    Everyone is on social media today. In the last decade, social media has become the most influential channel for digital marketing – both for new brands and for well-established ones.

    So, why do beginners fail to utilize this powerful tool?

    The short answer is that people new to social media don’t understand the power of following through. For example, brands new to Instagram start out great. They create a nice tone of voice, followed by pleasant aesthetics. They gain some traction, and boom – radio silence for days, even weeks, making the brand lose its chance to promote itself.

    The key to preventing this from happening is planning your content upfront and posting consistently.

    2.   Overlooking cybersecurity

    Since virtually everything online is automated, we often overlook things like cybersecurity.

    Now, when it comes to digital marketing, you will probably deal with a lot of different platforms at the same time. The larger your brand is, the more work needs to be done cybersecurity-wise.

    Losing access to your accounts (e.g., Instagram or WordPress) can set you back to square one.

    But, it’s not all that bad. You just need to take a proactive stance toward cybersecurity. Here’s where you can start:

    ●          Sync your accounts whenever possible.

    ●          Use 2FA (2-factor authentication).

    ●          Get a VPN to help you browse the web safely.

    ●          Triple-check the links you open to avoid phishing and other scams.

    ●          Make sure you have a clear list of people who have access to your brand’s accounts, and keep it as short as possible.

    3.  Trying too hard

    Contrary to the not-following-through concept, we have tried-too-hard as another common mistake in digital marketing. While we can’t exactly put a definition on trying too hard, we can outline what it means in terms of digital marketing.

    Brands often try to stay relevant by using memes and writing witty copy based on current events. This may sound great at first, but it leads brands (especially new ones) into risky territory. If your brand isn’t about memes and news, you should steer clear of these methods as marketing strategies.

    One more trap beginners often fall into is posting about the product/service they’re offering exclusively. If your digital presence revolves entirely around your product, you won’t provide actual value for your followers. Add a human touch to your posts, share a story, a testimonial, or some kind of interactive content.

    4.   Failing to keep track of stats

    Reaping rewards from your ad campaigns feels great. But the real power lies in documenting both failure and success.

    Most digital marketing work revolves around trial and error and the concept of A/B testing. This means you should write down the results so you can repeat what works and avoid what doesn’t.

    You will feel the full effect of well-done documentation a few years down the line, but it will certainly be worth it.

    5.   Not taking breaks

    Lastly, we need to talk about the exhaustion and fatigue that digital marketers face all the time. As you probably know, digital marketers are the modern-day jack of all traders. Trends change almost daily, new platforms emerge every year, and all this can lead to burnout faster than you can say “conversion”.

    The cure to digital burnout is time away from your laptop and work. Plan a time of the day when you can disconnect from the world. Meditate (you can find guided meditations on YouTube or on apps like Yours App), go for a walk, cook a three-course meal, or play with your pet.

    The stress that digital marketing brings is rarely sudden. It’s rather a cumulative effect of all the small things you have to do and keep track of on a daily basis.

    It’s ok to make mistakes

    Every beginning is difficult, but there’s no need to be discouraged by possible bumps along the way.

    It’s good to talk about the most frequent mistakes beginners keep making. The world of digital marketing looks intimidating as is, and it’s expected for newbies to make mistakes. Hopefully, this article will help you prevent some of them!

    Just remember to stay safe and to take breaks. Good luck!

  • How HubSpot is Using Surround Sound Marketing Strategy to Drive Sales

    How HubSpot is Using Surround Sound Marketing Strategy to Drive Sales

    “There is a very smart individual at HubSpot named Alex Birkett based out of Austin, Texas,” says Scott Tousley of HubSpot. “He is working on this concept that is really starting to take off called Surround Sound Strategy. Essentially what that means is that it runs with the notion that marketers are selfish. All we care about is how do we drive more traffic to our website.”

    Scott Tousley, Senior Team Lead of User Acquisition for all products at HubSpot, was recently interviewed on the B2B Growth Podcast by David Kelly, General Manager at Sumo Dojo. Tousley discusses how HubSpot is using Surround Sound Marketing Strategy to drive leads and sales:

    Surround Sound Marketing Strategy Starting to Take Off

    There is a very smart individual at HubSpot named Alex Birkett based out of Austin, Texas. He is working on this concept that is really starting to take off called Surround Sound Strategy. Essentially what that means is that it runs with the notion that marketers are selfish. All we care about is how do we drive more traffic to our website. I don’t care where it comes from. Whether it comes from search or social or referral traffic or email, it doesn’t matter. You’re always looking at how do I get more traffic to my website? The reality is that when we are trying to buy something you don’t go to one website. You go to multiple different websites when you are trying to make a purchasing decision.

    For example, I’m in South Lake Tahoe right now. One search I just did recently was “best bars in South Lake Tahoe.” I wanted to see a list and I wanted to see some reviews from a couple of different websites. I also like to surf, so let’s say I’m in the market for a new shortboard. So I search for “best shortboards 2019.” First, I’ll read a listicle, then I will go back to Google and I will click on the next list. Then I will go back again and click on the next list. Then I will start to narrow my decision based on seeing the same thing over and over. Once I narrow it down I will do a versus search such as “lost puddle jumper” vs. “channel islands average joe.” I’ve narrowed my decision at that point.

    We Want To Be At All Stages of the Purchasing Decision

    What we are trying to do at HubSpot right now is figure out how to be everywhere. We want to be at all stages of that purchasing decision when people are searching for “what is the best blank that exists today.” Well, there are a ton of lists that are out there and a ton of review sites and HubSpot’s B2B software (has to be there). There are a lot of review sites just dominating search engines right now like Capterra, G2 Crowd, and Software Advice. A lot of those are pay to play. You have got to pay to get listed on what appears when you land via search. Most of them are.

    But listicles are free. Not only are they free to get added to, but they are free to create. That’s one of the biggest things we are working on right now. How do we change our mindset from being so obsessed at driving traffic to our website? How do we make sure that HubSpot’s brand is everywhere when you are doing your product research and you are on many different websites? We actually sometimes prefer that we drive traffic to multiple different websites where we are listed versus just to our own. It’s good for social grouping.

    Listen to the full interview with HubSpot’s Scott Tousley.

  • How To Get PR For Your Tech Startup

    How To Get PR For Your Tech Startup

    PR is the most cost-effective strategy for an early-stage tech startup.

    Press placements have 6x the visibility and 3x the credibility of an advertisement of the same size or length.

    Hence, PR means more brand awareness and new customers.

    The significance of PR cannot be underestimated, especially when the tech industry is witnessing fierce competition post-pandemic and showing exponential growth with an estimated CAGR of 5% through 2024.

    However, getting PR for a startup tech company is challenging if you are not aware of the strategies to impress editors.

    This article will help you understand what PR is, the advantages of PR, and share some of the best tips to acquire great PR for your startup.

    Let’s begin!

    What is PR?

    PR stands for public relations which is the strategic communication by the company to the public to educate the consumers about new product launches or features.

    PR has the ability to build your brand’s credibility that your consumers can trust because it is also driven by factual reviews and opinions by third-party.

    Why PR Is Essential For Startups?

    Here are some solid reasons why PR is essential for startups:

    1- Increases Credibility

    PR has the ability to build your brand’s credibility that your consumers can trust because it is driven by factual reviews and opinions by third-party. Therefore, PR content are considered unbiased and genuine.

    Also, when a third-party writes or speaks positively about your brand, they endorse your company’s expertise and leadership, which makes content more valuable.

    As a result, consumers show interest in engaging with such content and get into conversation, which further helps the brand boost their credibility.

    2- Positions Your Brand as a Category Leader

    PR content pieces demonstrate your expertise and specialization in the form of news, which adds unique touch and value to your content.

    They explain how you are different from the rest of your competitors in the market and why someone should choose your company.

    It helps separate your company from your competitors in a positive way and position your brand self as an expert in your field.

    3- Boosts Lead Generation

    Well-planned PR strategies comprise the right messages and convincing call-to-action.

    They work together to make your brand more discoverable and attract more leads while developing your company’s credibility and reputation in the market.

    4- Attracts Investors

    PR can also overcome the most challenging part of funding a startup.

    A masterful PR campaign ensures you get plenty of buzz and get your company introduced to potential investors.

    PR content creators also leverage the power of your past investors to encourage new investors to support your company.

    Since PR is an effective means of getting publicity, it helps you to attract the attention of investors looking for the next promising startup to back.

    Tips To Acquire PR For Your Startup

    Here are some proven tips you can use to acquire PR for your startup:

    1- Find Journalists Who Cover Your Niche

    Look for journalists who write for businesses in your industry.

    Experienced and niche-expert journalists will provide you with press content that is industry-specialized and explain your business well. Plus, they will get you faster press coverage through the right channels.

    2- Pitch A Story

    Instead of simply asking a journalist to write about your business, pitch a story.

    Stories catch attention and create an emotional connection. Also, PR is mostly about a story. Therefore, it is essential to learn the art of pitching a story. Take a look at these pitch email examples and learn how to approach journalists with your story.

    You can start with sharing your company’s mission or an innovative vision that revolves around the reason or purpose of launching your product or services. Moreover, the purpose should be intended to help others. Remember to avoid any sales pitch to avoid boredom. 

    3- Share Quality Content Consistently

    Journalists look for the reputation or the market presence of a company before accepting PR requests or writing about them.

    Hence, develop an online presence by sharing ongoing changes in your company and information-packed content consistently through social media channels or your own website.

    This way editors will find your company’s information newsworthy and get a reason to write about you. 

    4- Follow-Up Emails Wisely

    Follow-up emails are highly effective in landing responses that you missed out in the first round.

    When you send your first mail, wait for a few days before following up. It is a good idea to have a tool to track email activity so that you get a notification if the recipient opens your email.

    If you do not receive any response even after the recipient opens your email, send a follow-up mail with more information.

    It is recommended to follow up at least three times for each contact.

    Several Examples of PR

    Let us check out the best examples of PR that tech startups can learn from:

    1- Happsy

    Happsy is an organic mattress manufacturer that planned to utilize a press release to announce its launch but with a twist.

    Instead of simply announcing their product launch, they found an angle to hook a vast audience and leverage product pricing as their USP.

    Here is a press release with the heading containing the words accessible to everyone to get the attention of the journalists.

    Since organic products are usually expensive, the press release hit the journalists’ and audiences’ attention by presenting Happsy organic mattresses’ affordability as an USP in the news.

    2- Gerber

    Gerber, a brand for early child nutrition experts, released news that narrated a well-rounded story. It was touching, had a compelling image, and had feel-good quotes from key players.

    The story not only left the readers satisfied but also made them look forward to more. Plus, the narrative prompted journalists to cover follow-up stories.

    3- Gojo

    This press release by Gojo immediately grabbed news reporters’ attention because the news covered the story of donating 16,000 liters of hand sanitizer to local hospitals.

    The news spreads the message that everyone should care about society during adverse conditions.

    In Summary

    Reputation is one of the primary pillars for any successful tech company. This is true for every company, no matter the size or industry.

    While it is possible for a tech startup to operate a business with little or no PR efforts, it is unlikely that the company will ever succeed in the industry or key markets.

    Using the above tips and examples, tech companies can actively engage in highly effective PR and capture the attention of customers and prospects.