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Category: DigitalTransformationTrends

DigitalTransformationTrends

  • Amazon Is Shutting DPReview.com

    Amazon Is Shutting DPReview.com

    Amazon is shutting down popular camera review site DPReview.com, ending a 25-year run.

    DPReview.com established itself as the destination for in-depth reviews of cameras and various photography equipment. Amazon ultimately acquired the company in 2007, roughly nine years after its launch.

    “Dpreview.com is by far the most authoritative source anywhere for straight talk about new digital cameras,” said Jeff Bezos, founder and then-CEO of Amazon said at the time. “We at Amazon.com have been their fans for a long time, and we extend a big welcome to the dpreview.com team.”

    Unfortunately for photography enthusiasts and professionals, Amazon is now shutting the site down, per an announcement on DPReview.com:

    Dear readers,

    After nearly 25 years of operation, DPReview will be closing in the near future. This difficult decision is part of the annual operating plan review that our parent company shared earlier this year.

    The site will remain active until April 10, and the editorial team is still working on reviews and looking forward to delivering some of our best-ever content.

    Everyone on our staff was a reader and fan of DPReview before working here, and we’re grateful for the communities that formed around the site.

    Thank you for your support over the years, and we hope you’ll join us in the coming weeks as we celebrate this journey.

    Sincerely,

    Scott Everett General Manager – DPReview.com

  • Zippyshare File Hosting Service Is Shutting Down After 17 Years

    Zippyshare File Hosting Service Is Shutting Down After 17 Years

    Zippyshare, the popular file hosting service, is shutting down after 17 years of operation, despite 45 million monthly visits.

    Zippyshare launched in 2006 and quickly grew to be one of the most popular file hosting services, offering generous size limits for free. Unfortunately, in a world where ad blocking is increasingly popular, the project can no longer afford to stay operational.

    The project made the announcement on its blog:

    We’ve decided that we’re shutting down the project at the end of the month. Please make backups of your important files, you have about two weeks to do so. Until then, the site will run without any changes.

    The project says a “vicious cycle” of ads and ad blocking helped lead to its demise:

    All sorts of adblockers, whether built into the browser, as add-ons, or in the form of DNS services. Sure, we all use them, but they take away any control the site owner has over the site. Eventually we get to the point where a vicious cycle begins, in order to pay for the server infrastructure you are forced to place more and more ads, then users fire up more and more adblockers and we get to a point like today.

    In addition to ad blocking, the cost of electricity played a role, with prices increasing 2.5x since the site’s launch.

    In the meantime, Zippyshare will shut down at the end of March, and users are encouraged to download and backup their files immediately.

  • Netherlands Follow US Lead in Chip War Against China

    Netherlands Follow US Lead in Chip War Against China

    The Netherlands has joined the US chip war against China, restricting export of the country’s “most advanced” chips.

    The US has been pressuring allies to follow its lead in isolating China in the global semiconductor market. The Netherlands is home to ASML, a key player in the semiconductor supply chain.

    The decision will impact “very specific technologies in the semiconductor production cycle,” Dutch trade minister Liesje Schreinemacher said, via BBC News.

    “The Netherlands considers it necessary on national and international security grounds that this technology is brought under control as soon as possible,” she added in a letter to lawmakers.

    ASML acknowledged in a statement that the decision would impact its exports:

    Due to these upcoming regulations, ASML will need to apply for export licenses for shipment of the most advanced immersion DUV systems.

    At the same time, the company does not expect the measures to have a material impact on its performance:

    Based on today’s announcement, our expectation of the Dutch government’s licensing policy, and the current market situation, we do not expect these measures to have a material effect on our financial outlook that we have published for 2023 or for our longer-term scenarios as announced during our Investor Day in November last year.

  • Germany Pushes Back Against EU Client-Side Scanning Plans

    Germany Pushes Back Against EU Client-Side Scanning Plans

    The EU Commission wants to roll out client-side scanning on consumers’ devices, but Germany is pushing back against the plan.

    Client-side scanning is being touted by some companies and regulators as a way to “preserve” end-to-end encryption by scanning for illegal content on a person’s device. If such content is found, authorities will be notified. The idea is that since all the scanning occurs on a user’s device, communications between devices can remain end-to-end encrypted.

    Germany, however, isn’t buying that argument and, at a recent hearing of the German Parliament’s Digital Committee, made clear it doesn’t agree with the EU’s proposal. Germany is basing its opinion on the many computer and security experts who have testified that the EU’s proposal will do far more harm than good.

    “The draft regulation basically misses the goal of countering child abuse representations,” emphasized the Computer scientist and spokeswoman for the Chaos Computer Club, Elina Eickstädt (via computer translation). “The design is based on a gross overestimation of capabilities of technologies “, especially with regard to the detection of unknown material.

    Client-side scanning also represents “an unprecedented surveillance infrastructure,“ added Eickstädt. She pointed out that even an error rate of one percent will lead to billions of false reports, warning that the technology could eventually become “censorship tools of equal value.”

    Read more: EU Proposes Most Privacy-Invasive Measure Yet to Tackle Child Abuse

    Interestingly, even the Head of the Central and Contact Point Cybercrime North Rhine-Westphalia, Chief Prosecutor Markus Hartmann, said the EU’s proposal goes too far. Instead, he said existing law enforcement agencies should be shored up to better utilize server-side scanning abilities and traditional investigative techniques, rather than the more invasive client-side scanning.

    The EU Commission’s proposal is certainly one of the most privacy-invasive measures being pursued by a democracy. Even by the EU’s own admission, a client-side scanning “process would be the most intrusive one for users.”

    The EU’s proposal is currently being negotiated, giving Germany a chance to make its case and have the client-side scanning clause dropped. Otherwise, should the bill become law, many experts believe it will never survive its first court challenge.

    “Child protection is not served if the regulation later fails before the European Court of Justice,” said Felix Reda from the Society for Freedom Rights. “The damage to the privacy of all people would be immense “, he added. “The tamper-free surveillance violates the essence of the right to privacy and cannot therefore be justified by any fundamental rights assessment.”

    Should the EU’s proposal go unchallenged, as Harvard cryptography professor Matthew Green says, the bloc will go down in history as creating “the most sophisticated mass surveillance machinery ever deployed outside of China and the USSR.”

  • EU Considers Making Big Tech Pay For Infrastructure Upgrades

    EU Considers Making Big Tech Pay For Infrastructure Upgrades

    The EU Commission is considering a proposal that would see tech companies charged for network infrastructure upgrades.

    The Commission is trying to address challenges likely to arise as the technological landscape continues to evolve. Cloud computing, edge computing, and AI are just a few of the transformative technologies that could have a profound impact on infrastructure requirements.

    The Commission outlined its concerns in a survey:

    The aim is to gather views on the changing technological and market landscape and how it may affect the sector for electronic communications. It also touches upon the types of infrastructure and amount of investments that Europe needs to lead the digital transformation in the coming years.

    Digital markets and in particular connectivity markets are facing transformative technological and market developments. These include cloud data storage, the transition to edge computing, the usability of the Metaverse, artificial intelligence, virtual reality and more. Moreover, such developments are not isolated from the challenging geopolitical and the broader economic situation.

    These various technologies will require “massive investments” in infrastructure:

    New generations of mobile communications will require massive investments in fibre and densification of antennas. New performance will enable critical use cases and the connection of objects. These developments will likely have a significant impact on the business model of providers of electronic communications networks (“ECNs”), as well as of other actors in the value chain. In light of this, it is important to broadly reflect on how to secure a resilient connectivity architecture based on a sustainable business model able to support our digital future in the EU.

    To be clear, the Commission has not publicly endorsed any possibility, but TechCrunch says it is leaning toward a telco proposal that would see Big Tech companies charged for the upgrades. In particular, the EU is looking at those companies that are responsible for the majority of online traffic, such as Google, Meta, Amazon, Apple, Microsoft, and Netflix.

  • Comcast Caught Giving Fake Coverage Data to FCC…Again

    Comcast Caught Giving Fake Coverage Data to FCC…Again

    Comcast seems determined to maintain its status as one of America’s most hated companies, repeatedly misleading the FCC about its coverage.

    The FCC has been working to build accurate internet coverage maps of the US in an effort to better allocate funds and resources to close the digital divide. Unfortunately, Comcast seems hell-bent on not providing accurate information.

    According to Ars Technica, the company has once again been caught providing misleading information, only correcting it when called out for the behavior.

    The issues revolved around service in Fort Collins, Colorado, an area Comcast claimed to cover with its service. Justin Olsson, a lawyer for a tech company, was unable to get Comcast service for his mother’s address, despite Comcast claiming it covered the location.

    Only after Ars reached out to Comcast did the company stop disputing Olsson’s challenges and admit to the FCC that it did not, in fact, cover Olsson’s mother’s address.

    Upon further review of the location ID in question, Comcast has determined that the location is currently not serviceable by Comcast,” the company told the FCC.

    Olsson shared his response to Comcast with Ars after the broadband company informed him that it had modified its coverage data to reflect reality:

    I appreciate that you finally admitted it after Ars Technica reached out to you… I would like to point out, however, that it’s really absolutely unacceptable that you contested my challenge without even looking into it—even when you had evidence in your own system that the address wasn’t serviceable.

    You wasted hours of my time, and it’s hard not to think that was part of the strategy, hoping that people wouldn’t follow up and letting you get away with your blatant dishonesty in the broadband map effort. I hope for the country’s sake that you all can clean up your act and not continue to do business in this way.

    Olsson hits the nail on the head and rightly calls out Comcast for its unacceptable and dishonest behavior.

    In the meantime, the company’s status among America’s most hated companies remains securely intact.

  • Apple Secures TSMC’s Entire First Run of 3nm Chips

    Apple Secures TSMC’s Entire First Run of 3nm Chips

    Apple reportedly bought up TSMC’s entire first run of 3nm chips, giving the iPhone maker a significant advantage over rivals.

    TSMC is the world’s most advanced chipmaker and the sole supplier of the chips Apple uses in its iPhones, iPads, and most Macs. The company is leading the charge in 3nm chips, which will offer increased performance and battery life, and Apple has already purchased its entire first-run supply, according to AppleInsider.

    Interestingly, Apple has also cut its overall order, although it is unclear by how much. Nonetheless, reports indicate TSMC’s first-run yield may be better than expected, leaving Apple with more chips than it planned for.

  • SCOTUS Appears Reluctant to Overturn Section 230

    SCOTUS Appears Reluctant to Overturn Section 230

    The US Supreme Court appears reluctant to overturn Section 230, setting up a major win for tech firms and online platforms.

    Section 230 of the Communications Decency Act protects online companies from legal fallout for content posted by users on their platforms. The law is what shields Twitter, Facebook, and other from being legally liable, regardless of the kind of content their users post.

    In recent years, Section 230 has come under attack, with lawmakers and regulators on both sides of the aisle looking to see its protections repealed, or at least scaled back.

    SCOTUS is considering the first significant challenge to the law, a case brought by the family of Nohemi Gonzalez, one of the victims of the 2015 terrorist attacks in Paris. The case alleges that Google was partially responsible for the radicalization of the perpetrators by algorithmically pushing Islamic State videos to interested parties.

    According to The New York Times, the justices appeared unconvinced that fundamentally crippling how internet platforms recommend information will solve anything.

    “If you’re interested in cooking,” Justice Clarence Thomas said, “you don’t want thumbnails on light jazz.” He later added, “I see these as suggestions and not really recommendations because they don’t really comment on them.”

    Meanwhile, Google’s lawyer argued that repealing Section 230 would basically break the internet, causing it devolve into super-moderated zones that border on censorship, or lawless zones that are “a horror show.”

    Given how important Section 230 is, there’s sure to be people upset on both sides, regardless of how the court rules.

  • FTC Commissioner Resigns, Pens Scathing Op-Ed About Lina Khan

    FTC Commissioner Resigns, Pens Scathing Op-Ed About Lina Khan

    FTC Commissioner Christine Wilson is resigning, penning a scathing op-ed in The Wall Street Journal condemning Chairwoman Lina Khan.

    Lina Khan was a controversial choice to lead the Federal Trade Commission, with some in the tech industry opposed to her appointment over her long-standing criticism of Big Tech. Since taking over the agency, Khan has increased regulatory scrutiny of tech companies.

    In her op-ed, Wilson argues the case that Khan has taken the FTC beyond the rule of law, and she can there no longer stand by and “enable her”:

    Much ink has been spilled about Lina Khan’s attempts to remake federal antitrust law as chairman of the Federal Trade Commission. Less has been said about her disregard for the rule of law and due process and the way senior FTC officials enable her. I have failed repeatedly to persuade Ms. Khan and her enablers to do the right thing, and I refuse to give their endeavor any further hint of legitimacy by remaining. Accordingly, I will soon resign as an FTC commissioner.

    Wilson accuses Khan and her allies of breaking with established law and “decades of bipartisan precedent” in the pursuit of their agenda:

    Since Ms. Khan’s confirmation in 2021, my staff and I have spent countless hours seeking to uncover her abuses of government power. That task has become increasingly difficult as she has consolidated power within the Office of the Chairman, breaking decades of bipartisan precedent and undermining the commission structure that Congress wrote into law. I have sought to provide transparency and facilitate accountability through speeches and statements, but I face constraints on the information I can disclose—many legitimate, but some manufactured by Ms. Khan and the Democratic majority to avoid embarrassment.

    Wilson also takes aim at Khan’s past criticism of Big Tech and argues that it disqualifies Khan from serving as an impartial judge in cases involving the companies she has railed against in the past.

    Consider the FTC’s challenge to Meta’s acquisition of Within, a virtual-reality gaming company. Before joining the FTC, Ms. Khan argued that Meta should be blocked from making any future acquisitions and wrote a report on the same issues as a congressional staffer. She would now sit as a purportedly impartial judge and decide whether Meta can acquire Within. Spurning due-process considerations and federal ethics obligations, my Democratic colleagues on the commission affirmed Ms. Khan’s decision not to recuse herself.

    Commissioner Wilson’s op-ed is a lengthy read, one in which she continues to detail her allegations of abuses of power on Khan’s part.

    Most interestingly, Wilson’s position is an increasingly rare one in US politics. Wilson is currently the only Republican FTC Commissioner. As such, she repeatedly calls out her Democratic colleagues at a time when cracking down on antitrust abuses is one of the few things that lawmakers and regultors on both sides of the aisle can agree on.

  • Apple TV Users Can Now Accept iCloud Terms Without iOS Device

    Apple TV Users Can Now Accept iCloud Terms Without iOS Device

    Apple has issued a support document clarifying that users can now accept iCloud terms via the web if they don’t have an iOS device.

    Christopher Koch, a senior engineer at Google, tweeted last month about new iCloud licensing terms that were showing up on his Apple TV. Unfortunately, without an iPhone or iPad running iOS or iPadOS 16, there was no way to accept the terms. As a result, a message would repeatedly display on the Apple TV prompting the user to accept the terms via an iOS device.

    It appears Apple has heard the complaints and has issued a support document to clarify:

    If you don’t have an iPhone with iOS 16.0 or later or an iPad with iPadOS 16.0 or later, you can sign in to iCloud.com to accept the new iCloud Terms and Conditions.

    1. Go to iCloud.com, then sign in with your Apple ID.
    2. If necessary, follow the prompts to review and update your account settings.
    3. Review and agree to iCloud Terms and Conditions.

    It’s nice to see Apple making sure non-iOS users can still use some of its products and services. As we wrote in our initial coverage of Koch’s tweet, Steve Jobs understood the importance of making Apple’s less expensive devices as accessible as possible in the hopes of winning over customers. It’s good to see Apple is sticking with that approach, despite how this situation initially appeared.

  • Frontier Is Rolling Out 5 Gig Internet Nationwide

    Frontier Is Rolling Out 5 Gig Internet Nationwide

    Frontier is staking claim to an industry-first, rolling out the first nationwide 5 gig internet service in the US.

    Frontier is one of the major players in the US internet provider market, with a strong focus on rural communities. The company launched its 2 gig nationwide internet service less than a year ago and is now set to top that feat.

    “We set a standard with network-wide 2 Gig internet last year, and now we’ve done it again,” said John Harrobin, Frontier’s Executive Vice President of Consumer. “Our 5 Gig offer meets the growing demand for multi-gig speeds and delivers the ‘un-cable’ experience by making the fastest upload and download speeds available throughout our fiber network.”

    The new plan costs “$154.99 a month with autopay and includes uncapped data + Wi-Fi router + free installation + premium tech support.”

  • UK Plans to Subsidize Domestic Semiconductor Production

    UK Plans to Subsidize Domestic Semiconductor Production

    The UK plans to subsidize its semiconductor industry in an effort to bring more production in-country.

    Semiconductors have become one of the most sought-after commodities in recent years, with countries increasingly worried about the semiconductor supply chain and its impact on national security.

    The UK is home to Arm Holdings, one of the major players in the semiconductor market, but the country wants to ensure the integrity of its chip industry and is willing to pay to do so, according to Bloomberg:

    An overall figure has not been agreed with the Treasury but it is expected to be single figure billions of pounds, one person familiar with the plans said.

    According to an earlier report by the outlet, the UK government is interested in reducing its reliance on Taiwan over concerns of Chinese aggression.

    In the meantime, the UK government has declined to comment, saying it will reveal its strategy “in due course.”

  • Appliance Makers Can’t Understand Why Consumers Don’t Connect Them

    Appliance Makers Can’t Understand Why Consumers Don’t Connect Them

    Appliance makers are befuddled, wondering why consumers are choosing not to connect their appliances to the internet.

    Many mid and high-end appliances come with a host of connectivity options. Appliance makers are, unfortunately, getting on the subscription bandwagon, using the data they collect from smart appliances to sell their customers additional features, subscriptions, and replacement parts — the latter being arguably the only valuable option of the bunch.

    Companies just have one big problem, according to The Wall Street Journal: customers are not embracing the tech. In fact, LG says less than half of its customers have connected their smart appliances. Whirlpool places the number at more than half of their customers, but they don’t provide any specifics.

    “We want to continue to leverage the technology in the product,” said Whirlpool CIO Dani Brown.

    Henry Kim, US director of LG’s ThinQ, was more pointed in his take:

    “We do believe that connectivity will solve a lot of problems that we encounter in terms of really understanding customer insights and consumer behavior,” said Mr. Kim, “And without the connectivity it is going to be very difficult for us to do that.”

    Appliance makers face two major challenges to getting consumers on board. The first challenge involves keeping consumers connected through router changes since the devices have to be reconnected whenever the home network equipment is replaced.

    The bigger challenge, however, may be simply convincing customers their data won’t be misused and abused. Smart TVs and appliances have been around long enough for many consumers to have heard the warnings about how such appliances are glorified surveillance devices and are choosing privacy over convenience.

    Unfortunately, it seems the appliance makers have yet to get the memo.

    “The challenge is that a consumer doesn’t see the true value that manufacturers see in terms of how that data can help them in the long run. So they don’t really care for spending time to just connect it,” added Mr. Kim.

    Perhaps, Mr. Kim, it’s not that consumers don’t see the value to manufacturers. Perhaps, just perhaps, consumers simply value their own privacy more than what manufacturers want.

  • AWS and SAP Expand Partnership to Accelerate Digital Transformation

    AWS and SAP Expand Partnership to Accelerate Digital Transformation

    AWS and SAP have announced a new partnership aimed at helping customers accelerate their digital transformation.

    SAP has been steadily reinventing itself with a focus on cloud computing. CEO Christian Klein made clear in late-2021 that the strategy was working.

    “Our strategy is clearly working. Customers are choosing SAP for their business transformation in the cloud. We see record adoption of our applications and our platform. This has resulted in strong acceleration of our cloud growth.”

    The company has been building partnerships with other cloud providers to help customers accelerate their digital transformation and cloud migration. SAP partnered with IBM in early 2022, and has now expanded its partnership with AWS.

    “AWS and other infrastructure providers are becoming increasingly important to SAP’s business as we help our customers benefit from digital transformation in the cloud with RISE with SAP,” said Elena Ordóñez del Campo, senior vice president and strategic partner officer, SAP. “Building on our partnership of 15 years, we move into the new year with aligned go-to-market teams in every region, an industry-leading portfolio of solutions enabled by our joint reference architecture, and a growing selection of co-innovations — all ready to help accelerate value for our customers. We look forward to an incredible 2023 together and beyond.”

    “This multiyear collaboration will facilitate stronger marketing and co-selling programs to complement our respective technologies,” said Kathleen Curry, director of AWS Worldwide Strategic Alliances. “SAP frequently leans in with AWS to deliver to customers a unified experience as they innovate and evolve their businesses in the ever-dynamic economic environment. This collaboration is an important milestone in our partnership and helps customers modernize faster with accelerated time to value, price-performance, reliability, and sustainability.”

  • Samsung Expands ‘Self-Repair’ to Include Galaxy S22 and Galaxy Book Pro Series

    Samsung Expands ‘Self-Repair’ to Include Galaxy S22 and Galaxy Book Pro Series

    Samsung is expanding its Self-Repair program to include Galaxy S22, S22+, and S22 Ultra family, and the Galaxy Book Pro 15” and Galaxy Book Pro 360 15” PCs.

    Samsung is one of the leading companies dipping its foot into the self-repair market, along with Apple and Microsoft. According to the company, it is significantly expanding the supported models.

    “The Self-Repair program has exceeded our expectations and we hear one resounding message: people want more models. Enterprise customers in particular told us they need solutions for PCs,” said Mark Williams, Vice President of Customer Care at Samsung Electronics America. “People want to get more out of their devices and need durable products that last. Samsung is committed to offering Care options that meet their needs.”

    The company is partnering with iFixit to make repairing the Galaxy Book Pros easier.

    In collaboration with iFixit, the leading online repair community, Galaxy Book owners will have access to seven authentic components to take repair into their own hands. This includes the case front, case rear, display, battery, touchpad, power key with fingerprint reader, and rubber foot. Those interested can access online guides provided on iFixit.com.

  • Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital

    Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital

    “What the pandemic and the current health situation has done is that it has created yet another inflection point for everything being digital,” says Adobe CEO Shantanu Narayen. “The importance of digital in the marketplace is going to be sustainable for decades. You’re not going to put the genie back in the bottle as it relates to engaging digitally and creating content digitally.”

    Shantanu Narayen, Chairman and CEO of Adobe, discusses how the pandemic has created another “inflection point” in the move toward digital transformation:

    Digital Transformation Is A $120 Billion Opportunity

    It was a good quarter all around. All of our businesses performed exceedingly well. On the Creative Cloud and the Document Cloud, not only did we have a great acquisition. in other words, new customers adopting the platform, but we really focused on engagement and demonstrating the value of our products to our customers. Even our retention levels came back to pre-COVID levels which we believe is a really good sign.

    What’s happening in the world is the businesses that we’re in, namely creativity and enabling people to tell their story, what’s happening with documents and accelerating document productivity, and what’s happening associated with every single enterprise needing to engage with their customers digitally, when you add all of this up we think it’s over a $120 billion of an addressable market opportunity for Adobe.

    Pandemic Was Inflection Point For Everything Being Digital

    What the pandemic and the current health situation has done is that it has created yet another inflection point for everything being digital. What we will have to continue to monitor is what happens in the spending environment. But as it relates to the overall need for the kinds of solutions that Adobe provides as well as the importance of digital in the marketplace I think that’s going to be sustainable for decades. You’re not going to put the genie back in the bottle as it relates to engaging digitally and creating content digitally.

    We believe that we’re in this third phase of what is happening in the enterprise. Traditionally, businesses first focused on automating the back office, and then they focused on automating the front office for knowledge workers. It’s absolutely clear that the biggest imperative that exists in the enterprise today is how do you engage with customers? This is a category that we call Customer Experience Management.

    Customer Insight Is Key To Your Digital Transformation

    If you’re an enterprise today and you’re thinking about digital transformation, what’s top of that stack in terms of where you have to invest is to make sure that you have insight into what your customers are doing. How are they engaging with you? What’s the profile? How do you deliver the personalized experience?

    We really believe that what you’re seeing in the enterprise spend environment is that the companies that are focused on this next generation of delivering customer engagement, the customer experiences, and the insight associated with how to take the most advantage of that data, they’re going to be the secular winners moving forward.

    Adobe CEO Shantanu Narayen: Pandemic Was Inflection Point For Everything Being Digital
  • COVID Accelerated Digital Transformation, Says DocuSign CEO

    COVID Accelerated Digital Transformation, Says DocuSign CEO

    “We have seen significant acceleration since the COVID-19 pandemic,” says DocuSign CEO Dan Springer. “A significant portion of that (increase) was due to increased use cases from customers driving that digital transformation faster with services like DocuSign. We don’t see customers going back. Once they’ve got the benefits from that efficiency in their business, the better customer experience, and the better employee experience, they’re going to stay in a digitally transformed world.”

    Dan Springer, CEO of DocuSign, discusses how the COVID-19 pandemic has accelerated digital transformation and he says that businesses are not going back to a manual world:

    COVID Pandemic Accelerated Digital Transformation

    We’ve been really pleased with the growth we’ve had since going public a few years. We have also seen significant acceleration since the COVID-19 pandemic. It’s obviously a horrible pandemic and our number one priority has been the health and wellbeing of our employees so we can take good care of our customers. As you can see in our Q1 earnings we did see an acceleration of our bookings to 59 percent.

    Traditionally, if you look at the billings-type metric they have been in the mid-30s’. A significant portion of that (increase) was due to increased use cases from customers driving that digital transformation faster with services like DocuSign.

    Companies To Stay In This Digitally Transformed World

    One of the things we’ve seen with the pandemic impact is that it has really accelerated the path that companies were already on to drive that digital transformation. We don’t see companies after the pandemic settles down going back and saying they want more paper and more manual processes.

    Once they’ve got the benefits from that efficiency in their business, the better customer experience, and the better employee experience, they’re going to stay in a digitally transformed world. They are going to use DocuSign and other fantastic services to do that.

    The Future Is Going To Have eSignature At The Center

    We really think that the future is going to have eSignature at the center of what we call the overall Agreement Cloud. Companies want to be more agreeable. They want to be easier to do business with and be easier to do business for. They’re going to not just use DocuSign for signature but all of the other components of preparing agreements and managing those agreements digitally once they’ve been created. That’s why we’re excited about our very robust future.

    We just past a billion dollars in revenue (for DocuSign eSignature). We are only four percent penetrated today and we’re six times larger than the next biggest player in the space. There’s not a lot of penetration yet in that core business. Notary is still predominantly done manually. We are making investments there. We believe we can bring the same ease of use that we brought to eSignature we can bring to notary.

    AI To Power The DocuSign Agreement Cloud

    Much bigger than that, even expanding upon the opportunity of eSignature is that broader Agreement Cloud opportunity. We think this is the next big cloud opportunity. You are going to see companies increasingly say I don’t just want to do the workflow and signature. I also want to drive the creations of those agreements. I want to think about artificial intelligence and search capability to manage my agreements. This would enable me to actually manage my business and make my company more agreeable.

    Those are some of the investments we’re making. That’s why we just finished the acquisition of Seal Software last month so we can bring additional artificial intelligence and analytic capability to help people run their businesses better.

    COVID Accelerated Digital Transformation, Says DocuSign CEO Dan Springer
  • Apple Sued Over AirTags for Revolutionizing Scope of Stalking

    Apple Sued Over AirTags for Revolutionizing Scope of Stalking

    Apple is once again under fire over its AirTags devices, with a class-action suit filed over their use in stalking.

    Apple introduced AirTags in April 2021 as a way for individuals to keep track of items. Unfortunately, the devices were quickly used for nefarious purposes, including tagging vehicles for theft and stalking, to name just a couple. Apple announced plans to address the issues in early 2022, but that hasn’t stopped the company from facing a class-action lawsuit.

    The lawsuit (courtesy of Ars Technica) was filed in the state of California and describes the impact AirTags have had on stalking:

    One of the products that has revolutionized the scope, breadth, and ease of location-based stalking is the Apple AirTag. Introduced in April 2021, this device is roughly the size of a quarter, and its sole purpose is to transmit its location to its owner.

    The lawsuit then goes on to describe in damning detail just how AirTag works and why it is such an effective tool for stalkers:

    What separates the AirTag from any competitor product is its unparalleled accuracy, ease of use (it fits seamlessly into Apple’s existing suite of products), and affordability. With a price point of just $29, it has become the weapon of choice of stalkers and abusers.

    The AirTag works by emitting signals that are detected by Bluetooth sensors on the hundreds of millions of Apple products across the United States. These sensors comprise Apple’s “FindMy” network. When a device on the network detects a signal from the missing device, it reports that missing device’s location back to Apple, which in turn reports it to the owner.

    The ubiquity of Apple products, and their constituency in the FindMy network, means that an AirTag can more reliably transmit location data than any competitor. Indeed, in all metropolitan areas, and even many rural areas, one is never more than 100 yards away from an Apple device. Thus, one is never more than 100 yards away from having location data transmitted back to Apple.

    The lawsuit goes on to cite two murders wherein AirTags were used to stalk and track the victims.

    While Apple’s goal in creating AirTag may have been well-intentioned, the device clearly has flaws that are not being addressed adequately, flaws that have had disastrous consequences.

  • Spectrum Is Experiencing an Outage

    Spectrum Is Experiencing an Outage

    Spectrum users are reporting issues, with the internet service seeing a spike in outages early Tuesday morning.

    According to Downdetector.com, there was a spike in reported issues beginning around midnight, Tuesday morning. A spectrum support specialist told one user the service would be down until at least 6:00 AM due to “maintenance.”

    There was nothing on Spectrum’s Twitter support account announcing the issue or maintenance.

  • Apple Could Be Forced to Tear Down Its Walled Garden

    Apple Could Be Forced to Tear Down Its Walled Garden

    The European Union (EU) has passed legislation that could be the single biggest threat to Apple’s walled garden.

    The EU approved the Digital Markets Act (DMA) in March 2022, legislation that is aimed at so-called “gatekeeper” companies. Gatekeepers are companies that run a “platform,” have at least 45,000 active users, and a market cap of at least $82 billion.

    The DMA’s goal is to prevent gatekeeper companies from preferring their own apps or services over those of competitors. In addition, the legislation would ensure users could choose the default apps of their choice.

    The DMA went into effect Tuesday and could completely upend how Apple does business. According to MacRumors, the DMA could force Apple to allow third-party app stores, allow users to sideload apps, and even make iMessage compatible with other messaging services.

    Although the DMA went into effect Tuesday, there are several implementation steps before companies are required to comply. Once the various steps are taken, companies impacted by the DMA will be required to comply by March 6, 2024, at the latest.

    While the legislation promises to address many of the inequities with Big Tech, experts worry that it may cause as many problems as it solves. In particular, the requirement that companies make their messaging apps interoperable with competing services could open a Pandora’s Box of problems.

    Because many messaging services use end-to-end encryption (E2EE), exports worry that the DMA will force companies to weaken, or outright break, encryption in an effort to pass messages from one service or another. There is also the possibility that companies may simply decide it is too difficult to maintain cross-platform encryption and abandon it altogether.

    There are still many unanswered questions about how the DMA will operate, including whether it will hold up to legal challenges. In our previous coverage, we quoted a Facebook engineer’s statement to The Verge regarding the issues the DMA raises:

    “If you went into a McDonald’s and said, ‘In the interest of breaking corporate monopolies, I demand that you include a sushi platter from some other restaurant with my order,’ they would rightly just stare at you,” Alec Muffett, former Facebook engineer and internet security expert, said. “What happens when the requested sushi arrives by courier at McDonald’s from the ostensibly requested sushi restaurant? Can and should McDonald’s serve that sushi to the customer? Was the courier legitimate? Was it prepared safely?”

  • Charter Raises Spectrum Home Internet Prices

    Charter Raises Spectrum Home Internet Prices

    Charter is raising prices for multiple Spectrum home internet plans, including its base plan.

    The company told Ars Technica it is raising prices by $5, a move that is expected to impact some 9.5 million customers.

    “The price for Spectrum Internet reflects the cost of delivering the best value in broadband for your family: 300Mbps starting speeds with no modem fees, data caps or contracts,” the company said.

    The new prices are $79.99 for 300Mbps download speed, $99.99 for 500Mbps, and $119.99 for 1Gbps.

    While the company says it is the first price hike since December 2020, it’s not likely to go over well with customers at a time when the economy is putting a strain on people’s wallets.